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Instagram

1.0
267 complaints

Address

1601 Willow Rd, Menlo Park, California 94025, Menlo Park, CA

Instagram users are primarily frustrated with account access problems, hacked accounts with inadequate recovery support, and unresponsive customer service that provides circular instructions. Secondary issues include fraudulent sellers advertising on the platform and perceived unfair enforcement of community guidelines.

Common Issues

35% (67)
disabledlocked outcan't login
25% (48)
hackedstolenfake account
20% (38)
no responsenot helpinggoing in circles
12% (23)
scamfake sellerdidn't receive product
8% (15)
community guidelinesbannedwrongly restricted

Complaints

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Roshan

Oct 19, 2024
0

He tried to ruin my image in public. He comment so disgusting word on my all the photos of profile But now i deleted all Still i took screenshot for complaining this creep guy His instagram ID is kaustubh_vetal And also i shared the screenshot of this guy Please ban his Account I don’t think these types of guy is good for social media community

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Kogilefalgunifan@gmail.com

Jul 24, 2024
0

I cannot interact with falgunipathak12 please remove the block

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Joshua Ledet

Apr 30, 2024
0

My account @joshualedet has been hacked since 2021 and I know I have money on there that has been stolen cause of the emails I've received. I can't get a response from Instagram. My Instagram has been hacked from time to time since 2015 up until 2021 since I haven't had access to it since.

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Ashanul

Jan 8, 2024
0

froud instagram Account.. https://www.instagram.com/kikinoor__?igsh=NWpvM3c1Y3dqMG5j user id: kiknoor_

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Hxtedkid

Dec 18, 2023
0

To Whom It May Concern,

I am writing this to request access to my Instagram account, which has been disabled or locked due to some unknown reason. My account username is @2p and my email associated with the account is hxtedkid92@gmail.com

I am a law-abiding citizen and have never violated any of the Instagram community guidelines or terms of service. I use Instagram for personal purposes and its sudden inaccessibility has caused me significant inconvenience and frustration.

I request the Instagram legal team to kindly investigate the matter and restore my account access as soon as possible. If there is any issue or concern with my account, I am willing to cooperate and provide any necessary information to rectify the situation. My Lawyer claims I havent commited and engaed in fraud or…

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Ellen Allentoff

Nov 27, 2023
0

Instagram keeps punishing me for too many texts. They ban me constantly. I don’t post anything offensive. They just keep banning me for a week at a time for no apparent reason. I’m sick of this shit

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Wael tabet

Nov 20, 2023
0

I am being blackmailed by someone who is sending messages to all my followers in order to show them some nudes of mine without consent qhile threatening me to give them money as well.

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Tessa A Cherian

Nov 20, 2023
0

My name is Tessa Cherian, and my Instagram account was hacked on October 19 after I clicked a fundraiser link for war refugees. They changed my username from the_cherian to ___cherian_t. They changed the phone number and email address associated with it and delinked my Facebook account from it. I have no way of signing into my account. They are posting believable content on my story (regarding palestine) and sending messages to all of my followers in hopes of hacking their accounts using the same link or scamming them through Bitcoin.

For the past month, I’ve had all my friends report the account hundreds of times, but Instagram has not taken it down. I’ve also been trying to utilize Instagram’s support page, but it keeps sending me in a circle back to the same page which just asks me if…

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Sasha

Oct 29, 2023
0

I have not said anything offensive on Instagram but i continuously get banned whenever i talk about something and add the word woman or i speak about relationships. I literally sent a comment speaking about two income households and got blocked from commenting.

This is a violation of my freedom of speech considering i have not ever in my life bullied anyone online, i have never said anything to offend anybody or used any form of hate speech. This is ridiculous. Is this a way of Pandering to a certain group that now i can not even talk about Dating online or point out Male issues online because whenever i say something in relation to men's wellness or men's mental health i have to get banned from commenting. This is ridiculous.

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Poonam

Oct 22, 2023
0

designs for dresses. I ordered 2dresses from there 1month before but I didn't get any response from their side till today. I tried to contact them almost everyday but they didn't reply me even once in the past days. Please take strict action against them.

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Husna

Sep 17, 2023
0

An account name _brown_gurlll47 is using this account illegally my picture was uploaded on the profile neeed a strict action from Instagram privacy policy to banned or deactivate tha account Right now it's my privacy

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Shirin Joy Borau

Aug 24, 2023
0

Dear Instagram Support Team,

I hope this message finds you well. I am writing to bring to your attention a serious and ongoing issue that requires immediate action. An Instagram account with the handle @iamshirinborau has been repeatedly impersonating me since 2017, despite numerous attempts to report the account through the help center. I implore you to take swift and decisive action to permanently remove this account from your platform.

This impersonating account has not only caused significant distress but has also engaged in illicit activities. They have exploited fake identities to regain control of the account after being reported. It is distressing to witness my personal information and images being misused for nefarious purposes, such as the sale of illegal drugs and the…

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Sam Creenan

Aug 21, 2023
0

Hi. I have a problem with you guys. How are you going to allow toxic men to shit all over woman and not let us retaliate? How many men are in charge of instagram as well as homophobes? How is calling someone a hateful homophobic person grounds for having a comment removed?

What’s obvious here, is that you are setting up bate. That way you can lure people into getting upset and posting COMPLETELY JUSTIFIED comments and then banning them? Are you kidding? Get out of here and miss me with your evil and purposeful traps.

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Terri

Aug 17, 2023
0

I've had my account for a really long time now. I was deleting someone the people I was following when it logged me off and said that my account was "compromised" and that I shared my password with a service for more likes and follower which I did not.

It having my reset my password but the password I was using is not working and its not letting me reset my password either. I've tried everything, even the reset links that I've been able to send to my email wont work.

To top it off, there is also no customer support. I couldn't report the issue without being able to access my account so I used a secondary one. The phone number had an automated voice saying they don't offer phone support and simply hung up.

Instagram had an email and that bounced back as well.

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Dizzy lee

Aug 8, 2023
0

I have been restricted on commenting by Instagram. No reason given. Freedom of speech has been restricted till 15th August 2023 I would like to know why?

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Sabeen khan

Jul 20, 2023
0

Hi, I would like to complain about an fake account of an actor, that woman is harassing me and putting stories and using abusive language for me and my children. She is defaming and spreading hatered among Hindu and Muslims..

Pls block her page permanent basis.. She has many fake accounts by which she's Harrasing ladies and making fake abusive stories for respected people.. Pls take appropriate action.

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Clara Wolfdog

Jul 18, 2023
0

Instagram repeatedly suspends my account despite me not breaking any rules and without telling me what I did wrong. Then they make un-suspending my account extremely difficult and not user-friendly. It requires a selfie, your mobile phone number (To hell with you if you don't have a mobile phone I guess) and multiple codes before they even start thinking about reinstating your account.

I tried to contact them via email to tell them I don't have a mobile phone, but apparently their email customer service doesn't exist anymore. You are literally forced to use a mobile number, but what about people who can't afford a smartphone or phone plan?

This is quite literally classist, and I'm done with their antics and nonexistent customer "support". I am very tempted to bookmark the pages of all…

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Son

Jul 14, 2023
0

There has to be a proper separate way to report scam busibesses on instagram We complained on a Copycat scammer on Instagram. Scam business India based. Label Lush. Has many Instagram pages with 91% fake bought followers. in They put same copied images with a fake brand name of Label Laam, House of Sajdah, Bliss couture, Label Lush Facebook page as well Illegal actions to get attention. com Links present.

Very false image and involved in a Harassement Stalking case too. Links present

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Adv ORG

Jul 14, 2023
0

Instagram please have another proper avenue to report fraud businesses on Instagram. We have reported on A SCAMMER LABEL LUSH BY SABIHA KHAN they have 30+ Instagram pages. Intellectual copyright trademark violations. They use videos screenshots from true brands designers and people are asking prices and they pretend it's theirs.

Here was our report - as they target Americans mainly Scammer Alert Beware of Copycat scammer. Scam business India based. Label Lush. Has many Instagram pages with 91% fake bought followers. Lowest form on trying to sell clothes. in They put same copied images with a fake brand name of Label Laam, Bliss couture, Label Lush Facebook page as well Illegal actions to get attention.

All are pictures stolen from other designers then making cheap copies or nothing. Many…

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Saraiba

Jun 14, 2023
0

My insta acc was hack and they upload my pic without my premission

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Malak El Hajji

Jun 10, 2023
0

Hi.

My name is Malak El Hajji, I live in France, in Champs-sur-Marne, and I have issues with the social media Instagram. So Instagram has unfairly suspended my account @ma_a_lak on Saturday the 3rd of June 2023. It is not the first time they suspend me for no reason at all, it is actually the seventh time. And what's worse is that I can't even appeal on the following link https://help.instagram.com/contact/606967319425038. Everytime I send a request for a review, knowing I'm clearly innocent, they keep sending the following pop-up message "We could not process your request. Please try again later." I keep receiving this message since the day of my suspensio, they are not allowing me to defend and explain myself. I ask for your help to get justice and to get my Instagram account back.…

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Malak El Hajji

Jun 9, 2023
0

Hi.

My name is Malak El Hajji, I live in France, in Champs-sur-Marne, and I have issues with the social media Instagram. So Instagram has unfairly suspended my account @ma_a_lak on Saturday the 3rd of June 2023. It is not the first time they suspend me for no reason at all, it is actually the seventh time. And what's worse is that I can't even appeal on the following link https://help.instagram.com/contact/606967319425038. Everytime I send a request for a review, knowing I'm clearly innocent, they keep sending the following pop-up message "We could not process your request. Please try again later." I keep receiving this message since the day of my suspension, they are not allowing me to defend and explain myself. I ask for your help to get justice and to get my Instagram account back.…

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Ishita dholani

Jun 2, 2023
0

I have purchase the product but the wrong product is dilivered

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Sheila Jackson

May 15, 2023
0

I use instacart a lot. I'm disabled and try to keep my independence. I m 59 years old and I live alone. CA. When you place a order with them, it's many if fees nobody understand what they are for, the prices are raised up from what the store charges, but that's not my issue, what is one of my problems is that the ppl they hire for shoppers, must don't get any kid of training.

They mess up a lot on your items. You get things you never ordered and the things you order, most of the time they don't get the right things and it's pictures of the items so how come they can't get it right!

I have called and told them everytime it would happen, at first they would refund me for the items Ilthe shopper didn't get that I paid for, after about…

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Russell lowell acton

May 9, 2023
0

Well i was responding to couple of different stuff and instagram is terminating my account and i recorded it on my computer. and im talking with lawyers about sueing instagram because instagram is terminated my account but wont do anything to other people who post have naked lady on here or a man beating up another person and i have a list of shit that againt your community guied line.

Im really thinking about talking to the media abd who ever else wants a good story to blow up instagram bullshit employee!!!! VOILATING PEOPLE PRIVACY ACT.

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Aram Melikian

Mar 26, 2023
0

I have a business account on Instagram to promote my home listings (I am a real estate agent). I pay Instagram to "boost" the post to other users outside of my followers. Recently, I initiated an ad campaign, submitted it and it was denied by Instagram.

I immediately went to the ad and realized that I forgot to check the box that says the post is related to housing. Once I selected that option, then it said I had to change my target audience. I am very limited as it all ready, to setting demographics that I want to target as well as geographic areas. It is not only more limited when I select housing, but the audience is dictated. At that point you are forced to use the demographics that Instagram allows which is men and women 18-65+ within a 15 mile radius. I am wasting money for…

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Jane Doe

Mar 9, 2023
0

I am very unhappy with Instagram, it makes getting back into my old account extremely difficult. On top of that whenever I attempt to delete my current account the system is rigged so that I cannot delete and I can’t change my password . It’s absurd.

I’m tired of it , I want to delete my accounts and I can’t and it’s bullshit. I want to log into my account so please if someone can help me do that, that would be great.

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Beverly Anpurple

Mar 1, 2023
0

Dear Hissing Kitty

It was on the 20th November 2022 when INSTAGRAM illegally logged me out of my personal PAGE. My Instagram page @beverlyanpurple was a personal page, On my last post i was celebrating my new handbag,I posted a video of it then i tagged a Gucci page account, then I was logged out of instagram without a warning. And i now think i was logged out of instagram because i tagged a Gucci page. I lost my whole page without a warning because i tagged a Gucci page. I’ve been trying to appeal with instagram but I haven’t gotten my page back. I love and respect Instagram but I decided to take this matter to the Hissing Kitty team because i know I illegally lost my page..I’ve tried to appeal with instagram. Kindly see the attached pictures of me,On my instagram page it was only…

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Beverly

Feb 28, 2023
0

Dear Hissing Kitty team

My page @beverlyanpurple was a personal page, On my last post i was celebrating my new handbag,I posted a video of it then i tagged a Gucci page account, then I was logged out of instagram without a warning. And i now think i was logged out of instagram because i tagged a Gucci page. I lost my whole page without a warning because i tagged a Gucci page. I’ve been trying to appeal with instagram but I haven’t gotten my page back. I love and respect Instagram but I decided to bring this matter to the Hissing Kitty team because i know I illegally lost my page..I’ve tried to appeal with instagram. Kindly see the attached pictures of me,On my instagram page it was only pictures of me dressed fashion wise because i love clothes, I did nothing wrong.

Regards Beverly…

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Beverly

Feb 26, 2023
0

Dear Hissing Kitty

My instagram page @beverlyanpurple was a personal page. On my last post i was celebrating my new handbag,I posted a video of it then i tagged a Gucci page account, then i was logged out of instagram without a warning. And i now think i was logged out of instagram because i tagged a Gucci page. I lost my whole page without a warning because i tagged a Gucci page. I’ve been trying to appeal with instagram but I haven’t gotten my page back. I love and respect Instagram but I decided to bring this matter to the Hissing Kitty team because i know i was illegally logged out of my instagram account ..I’ve tried to appeal with instagram. Kindly see the attached pictures of me,On my instagram page it was only pictures of me dressed fashion wise because i love clothes, I did…

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William

Feb 23, 2023
0

My account was banned for no specified reason recently. My daughter went missing recently and the best pictures I have of her were stored on the instagram account. I have tried to contact instagram to have the account restored and all of my attempts have been unsuccessful.

Law enforcement also stated that they were unable to contact instagram customer support.

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Christopher Fail

Jan 31, 2023
0

You people are beyond incompetent. You don't even have a complain section that addresses how your fucking website completely RUINS photos with those infernal grey rectangles. TELL ME HOW TO FIX THEM!!!! AND STOP CORRUPTING MY FUCKING PHOTOS!!!!!!!!!!

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Prathap

Dec 14, 2022
0

Hi Instagram,

Username : trending_thirudan.1 Email : uniquetamilan224@gmail.com

Above mentioned my Instagram account disabled on 3 december 2022 because of copyright infringement.

I am respect your valuable terms and conditions.But The Copyright owner gives me wrong copyright infringement.We (Me& Copyright owner)have talked with this issue and now we are good with it and Copyright owner also sent a mail (logeswaran018@gmail.com) for retraction for all my reports.Please check the mail and help me to get back my account.

Thanks & Regards,

Username : trending_thirudan.1 Email : uniquetamilan224@gmail.com

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Marcelo Côrtes Romanelli

Dec 6, 2022
0

Dear all, on November 11, 2022 my Instagram (mcromanelli) was hacked, I only found out because several friends told me that they were publishing scams on my Instagram in my name. I immediately tried to change the password but I couldn't access it and the attacker changed my confirmation phone to SMS.

Since then I've been trying by all means on Instagram to recover my access since I still have access to the confirmation email, but I don't have access to the SMS number that was changed by the attacker. 2536.

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Latasha Love(PORSHA)

Nov 18, 2022
0

My phone service is cricket wireless, I am a Obion lady-bug of Blue Turquoise blue asking about some situations regarding my phone service Hacking and porn stars of different celebrities of all sexually contents of CONFUSED pink people needing help in there realtionships. This is the 5-7 times of reporting the problem of theses people.

asking for settlement of $300k for childish acts on my phone there are as follow. Russell/Caria in a football jersey and she in the bathtub, naked showing her bottom up. Someone name RED Velvet on my phone with a DOG leech around her neck in panties and T-shirts looking like she has being beating up.

with scratch marks all over her body.. Reaching for a pole. Next's, varies of act of Simone Biles gymnast showing her (virgin) in different flapping…

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Marissa adams

Nov 13, 2022
0

Instagram too my account when I done nothing wrong for this too happen @its.phattcakes2

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Jennifer Gainer

Nov 9, 2022
0

com I reported the event and continue to report to no avail or help from Instagram or Facebook. My account is a registered business account with 2 factor authentication in place which was not helpful since the hackers disabled my account and rerouted via the Instagram Turkish offices.

Now every report is routed through this office and never seen on US soil where I am located. I am being told that I have "an agent" acting on my behalf which I do not and have never appointed. This is an internal issue with Instagram and now they have my state issued ID as requested in the Turkish offices on file.

Please be aware this is what is going on and you have no help or recourse. com still no help from META.

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Bablu Khanna

Nov 7, 2022
0

I am from india. Some times we see reels with my family and some video it's promoting nudety. Why Instagram not filtered such video. If you not take any action on this, then I go to court to stop Instagram in India.

Because it's not our culture. igshid=YmMyMTA2M2Y=, check this link for your reference.

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Sedona

Nov 3, 2022
0

Instagram seems to alow a lot of nudity and those post are constantly popping up which I don't think is appropriate for users who are minors.

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Yesenia

Oct 31, 2022
0

Instagram account was deleted or hacked and I can’t access to it’

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Shefali jain

Oct 31, 2022
0

Mhy r my Instagram account is disabled..... Pls reactivate my account....Plz help me

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Amjath

Oct 27, 2022
0

In Instagram i faced a crpto trader he took my 2000 rs so i requested Instagram to ,BAN, this account. (rypto__suzain__) i lost my money for safety of other people

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Margot

Oct 23, 2022
0

My account @soulofsatansdaughter was wrongly disabled. No reply from Instagram after I submitted a lot of emails. I can’t neither restore all my datas because they ask to have access to your own account. I’m losing all my business for nothing… I did not break any rules or TOS.

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Raffi Kapikian

Oct 23, 2022
0

I just got suspended for no reason on my Instagram account and I want it back. I did nothing wrong and they told me they’ll be back in 24 or 48 hours and yet nothing. I tried to appeal the 2 forms on their help center and they are useless.

One says (Error: it appears your account has been disabled for reasons unrelated to this suppor channel. You may be able to find more resources in the Help Center), and the other one says they’ll send me an email shortly and nothing happened.

So many times as so many different methods I tried to get my account back and I’m feeling hopeless. Instagram has poor customer service and I fear that I might lose my account forever which I don’t want to happen. Please help. Thanks

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Nicolas Sola

Oct 22, 2022
0

My instagram account was disable and they send me a code and told me to take a picture to show my instagram accound was mine and write my name with that code they gave me. I made a mistake and I only send my picture without the code and my name in a paper. The ansered me they can´t prove my account is mine but they are not giving me more opportunities to show they my account is mine. I send many emails to them telling them this account is mine, also send them my two nationallities passports, ID, even my helth insurance card to show them this is me but they dont unswer. I really need some help please. I wokr with insgtagram so much and I lose many contacts and all my work as a cinematographer that was posted there.

My instagram account is nicolas_sola, the email and phone of my account is…

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Kimberly

Oct 20, 2022
0

So Instagram boost ads are horrible, and I would not recommend that anyone use them. The "Manage" section does not work, I keep getting an error message, and I started boosting an ad that I wanted cancelled. " Meanwhile they are still charging my card.

I would think that a platform this huge would have customer service that is significantly better than this, how ridiculously disappointing this whole experience has been.

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Mohit jalthar

Oct 20, 2022
0

Instagram suspend my account and also Facebook just because of they have both applications. Am using Instagram and Facebook as long from 6 year. all my photos and videos are there.. now they suspend my account without any previous notification.. com

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Simran kaur Brar

Oct 16, 2022
0

Iam not able to install instagram in my phone .I have downloaded instagram many times but unable to install.please solve my problem as soon as possible or other wise I will take serious action against you.

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Saleem Hussain

Oct 13, 2022
0

Someone has compromised/ scammed and fruad my Instagram account for 1 week now it’s very upsetting and I’m so sad I feel bullied because their posting pictures of me when I have no access to my account I also have my family up there my kids I need to get access to it I no longer have the password as it’s been changed same goes for the email. They changed phone number too I no longer can access it please report it and get back to me I need my account back!!!

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Shanaaz Gilbert

Oct 11, 2022
0

I have requested that my account be permanently deleted since i have been hacked. I have followed all the steps to getting the account blocked but nothing has happened thus far. Some person in Nigeria has managed to get a hold of my account and changed my personal details to their so even though i change the logins it does not help because the person receives the e-mails as well.

I am begging and pleading for instagram to delete my account indefinitely as i am not sure what will happen with this person who has access to my account.

i need this done urgently!

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