Jack In the Box

This morning around 7 AM I went to the Jack-in-the-Box on Martin Luther King and Crenshaw there were only two ladies inside working and one was the manager the other was the cook I’m placed an order and the manager got it wrong so she gave me the right order when I went back when I got my order my food was cold And she didn’t want to fix the order I didn’t get nasty with her but

her customer service is very bad she was talking to the Cook about her life it wasn’t really caring to the customers I stand there for five minutes listening to her talk about her life instead of her coming to the cash register to take my order When I told her my food was cold she said that they don’t have all the food and the food was right on the burger but she made my burger within the length of one minute with…

No one has contacted me back of my complaint I've submitted my information spoke to someone and she verified all the information that I have offered and she told me that somebody in 3 days will get back to me and they never did my number is 831-256-0229 Mr Martin Martinez please have someone from complaint department to contact me to finalize any and all up to date information about my complaint

The last 2 times I have ordered, I have been shorted items at the drive thru. Ridiculous. Extremely displeased.

The jack in the box on eastern and horizon says its 24 hrs but every time after 1130 the drive through is closed this is false advertisement and wish that they do better at sharing hours of operation or hire more people

Only burgers and fries can be ordered after 9pm ?!?!

Hi I went with my daughter to the jack in the box on Bosque this evening around 7 or 730 and the service was just horrible the Mexican lady with glasses who I assume is a manager was very rude to not just me but to the person that was in front of me she seemed to be upset with someone and was using very voguar language and speaking very loudly the drive thru window was left open so

to keep my daughter who is 7 from hearing such language I had to roll my window up needless to say that didn't help very much. I've been a customer of jib for a long time but I've never felt so unwelcome and offended by the unpleasant and most definitely unprofessional service I received today I don't understand how this manager even is allowed to represent this company

Worker, management performance unsatisfactory. Rude and impatient. This is the Lindell location in st Louis Missouri...... 12 14 22 @ 1:50pm

Tonight 12/13/22. At Moreno Valley Nason location busier than usual. I ordered a vanilla shake through the drive thru. Waited 20 minutes and when I got to the window they said there where no shakes at the moment. That the machine had been broken for a while now.

I’m upset at the fact that I waited 20 minutes to be told something that they could have said when I first played my order with the employee that was outside taking the drive thru orders. Thank you for your time Sylvia

Very rude all the time went in the restroom the worker tells me to keep it clean he also went in to use the restroom well I was still in there they make me feel very uncomfortable everytime .please this is not right something needs to be done

This morning on my way home from work I decided to stop by and get some food at the jack in the box in my town of Escondido ca off valley parkway and I wished I didn’t . I have gone to this specific jack since I was a kid yeah sure I have had some bad experiences but never like this morning after placing my order I was tolled to pull up to the window assuming the lady meant the first window I pull up as I sit waiting for someone to charge me I notice the car at the second window leaves .

As the car leaves the lady sticks her head out and yells what you doing pull up to the window with the most disgusting disrespectful tone . I then pull up only to notice the cashier doesn’t speak English I tried to explain the way I wanted to pay some cash then my card but the lady in her rude tone just…

For the 4th time in less than a month, all doors were closed and locked before 9pm. The sign on the door clearly states the dining room is open every day until 10pm. This is for Jack In The Box at Rural and Broadway in Tempe.

I'll just go to Whataburger for tonight, but I'd really appreciate if they would honor their posted hours or change them.

net have not heard anything 4098003963 contact me to help me with this matter camera's work wrote notes complained to chain of command management please help me thanks for your help with this matter alicia sam store 4808 employee Walter Manger touching on my but Shawn Manger sexually assulted me in freezer in lobby Robin Garrett management cursing me out and coustermers management on phones and employees while cars are in drive thru lobby drugs on premises Kenneth holts Catherine also stealing food Walter Manger Robin Garrett management Jeff team leader Kenneth holts hours late management employees running errands Walter Manger Robin Garrett Jeff all rules broken I clean stock prep help out do teamwork and

no management let me write aggreviance please shouldn't have to resign or relocate…

2 nd visit coke is still not good. First visit went in to get something else they knew coke was bad still serving it. Curly fries cold

I was coming home from Canada on 12/09/2023 at 11:00 AM then I stopped at your restaurant in Blaine Washington ( Bitch Bay Washington . I came in to order takeout. Nice friendly greeting, I ordered 2 sausage biscuits and a large drink. Fast service. When i got to my car i noticed that my 2 biscuits were cold (outer biscuits ) the sausage portion was warm. I was expecting the biscuits to hot if not very very warm .

I walked back in and complained that my order was cold, The counter person took them, I asked that I get a fresh new hot product, I also asked that they not be reheated in the Microwave.. I in 1 or 2 min she returned and gave me them ( Same ones I gave here) they were still cold if not very slight warm

I have ordered the same product at other locations and received hot if not…

I went to the jack in the box at 10699 Folsom Boulevard Rancho Cordova California 95670 I ordered a breakfast platter and a chicken nugget munchy box I get what I thought was all of my order and go home which was 30 minutes away because I got off of work got their realize that they forgot the munchy box drove 35 minutes back just to be told that I did not order that and

I ordered something else and would refuse to make it right and on top of that they did not give me the receipt the first time then said they could not print out the receipt when I returned

I went thru jack in the box drive thru in Honolulu HI. Location on South King Street.

First the second time this month I was given the wrong order. I waited 15 minutes in line to check out. I had my 14 yr old check it. He counted the food. We were given a junior cheeseburger instead of spicy chicken sandwich with no curley fries.

My sourdough sandwich was plain. I didn't order it plain. I feel ripped off and I will never go to a jack in the box again.

At the Jack In The box located on Anaheim near Cherry in Long Beach I was informed that they don't have fish sandwiches which I previously bought the week before and they were too lazy to look and see if they actually had them they told me I had to go to McDonald's to get them and then they laughed at me.

Could you inform them that in fact they do sell fish sandwiches and that they need to go ahead and quit laughing at their customers. Thank you.

I went to visit their store at 2666 Telegraph in south st louis County at roughly 1615 this past Tuesday. I no sooner pulled up and I observed employee running upto main door to lock it. Signs on door say diing room is open from 6am to 10pm 7 days a week.

They lie through their dentures. And this is NOT first time I complained. Upper management seems to think false advertising is a joke and they can do whatever they want. Time military start boycotting them as not friendly to military personnel

The Jack n the box in Herculaneum MO is very unprofessional. Drive through employees look dirty, are unfriendly, don’t look at you when serving you, dressed in dirty looking clothes that are not a uniform. If you ask for condiments they they’ll say ok but never put them in your bag.

I’ve seen this many times there. I love the tacos so I always give them another chance. I will never go back and will encourage anyone I know to not go there also. Management is just as bad! Such a shame that!

I would like to know why is Jack in the box address at 393 W Main St. El Cajon CA 92020 would not accept me and my family from going and purchasing? I would always go order for my family of 6 every one of them a combo, i think they hatred me and told me (the manager) not to go anymore because we would always go (more than 3 times a week) or so.

all of sudden the manager said we can't go anymore. just went recently on the drive thru and she said you can't come anymore this is the last time. this was like 3 or 4 months ago. i want to go and order food again for my family that's my local Jack i want to know why i can't go if i can speak to someone in regards to this i want my voice to be heard.

i would always purchase in between $45-$60 everytime i would go. i want someone from headquarters…

M. That is when I'm on my way to work and they say it will be 15 to 20 minutes before I can place an order because the system is shut down. I don't get why I was able to place an order 4 times at exactly the same time.

The store is on Kings highway and C Chippewa street.

They overcharged us the manager or whoever he was insulted us, told us that it was our fault that we were ignorant when we were ordering our food and that when we brought our food back he said don't even take that food we don't want you to have it and didn't even bother giving us the correct food that we bought and wanted us to pay more when we already paid for it told us never come back to his Jack in the box again

I used to love going to this place but lately customer service sucks. I know about customer service I've worked in retail for 29 years. The way they prepare your food is sloppy, I have to fix it before I eat.

Today was the last straw I give up. I don't have an image

ordered a buttery jack. the meat was as if it came out of a refrigerator. ice cold. it looked like it had been cooked at some point and time. this took place at store #4743. order 113 at 12:46:14. the burger was so nasty i trashed it.

maybe your cooks should give a damn and cook the food. you people owe me a burger.

I came at 11pm and was told the lobby was closed. The posted hours say 12pm.

First off I ordered a southwest chicken salad and they gave me a chicken club salad.

Secondly, the salad is wild and slimy. Therefore, a huge waste of money. I can't just go out and get another one either.

Jack in the Box in Santa Clarita, where I used to live, was great. Fresno Jack in the Box SUCKS. Whoever is the District Manager for the Fresno area of California needs to be fired. Perhaps they're a relative of the CEA of the Jack in the Box corporation.

I don't know, all I do know is that 2 of the Jack locations in Fresno (one on Milburn and one on Blackstone) are terrible. 5) on this site, I see that I'm not the only one who has a problem with Jack in the Box. No coffee at 9AM?

Waiting 25 minutes for a simple (not custom) breakfast order? Dirty restaurants. Rude employees. Who the heck is responsible for these terrible restaurants? ) McDonald's, The Habit, In-and-Out, et al... there are so many other fast-food places that I can spend my time and money - and Jack in the Box, once my…

Last night I went to your Jack in the box in Pahrump Nevada. It's the only one there. After driving through and ordering my food which was six tacos in order of onion rings and two drinks. I was asked to pull around to the front and wait which I did.

After about 10 minutes of waiting I decided to go in. When I got inside the store was filthy, not only in the customer seating area but also in the food prep area. I have pictures of this in case you're interested.

After about another 20 minutes of waiting inside I went to the counter and politely asked where were my tacos. One of the workers then asked the fry cook where were the tacos. He said and I quote they can effing wait they can just effing wait!

He yelled this in fact everyone in the customer area and there were many by this time…

times they told us to leave the other food there that they didn't want us to have it they still didn't give us our money back

My husband and I went through the drive thru Tonight and as we arrived to the menu/order point we waited... And waited... My husband said hello... And we waited ... And he said hello again and we were then greeted.

He asked for a #14 meal the woman said something we couldn't hear/understand so we asked her to repeat what she said as it was unclear.. this woman then screamed at us a 4 piece or 6 piece.. it was extremely rude and unprofessional..

I am a manager in fast food and I couldn't believe she had gave such poor customer service.. my husband had responded that he was sorry we couldn't understand her or hear her due to it pouring down rain outside and he was at this point frustrated cause we waited a long time to be greeted(with our window down) and

then she yelled at us in a way…

Saw them messing with our food and talking crap about us making us look bad because we have ebt, because times are hard.

I went to jack in the box on mission and workman the manager was rude mocked me and said hooe u don’t come back I said I’m sending a complaint on u u have no business working as a manager should not b working with the public period he was upset cuz he couldn’t understand me when I placed my order I speak perfect English he got my order wrong and had a attitude his name is edwin went at 335pm

12235 Jones rd Houston Tx. Store served my wife and i raw beef and chicken. And refused to refund me my money. The cussed me and refused to give me the district managers name and phone number. I will sue Jack n the box if we get sick.

Everyone in this store needs to be fired and charges filed on them. They dont need to be in serving food to people. Very unprofessional......

never had problems at store it's on vineyard and holt Blvd. so I don't know how to get my money back

I went through the drive through on 7th street, in Phoenix. I placed my order and the screen came up as an order of 3 coca colas, I ordered 3 tacos. When the erroneous screen appeared, I restated my order, of course a little louder, assuming that I was difficult to hear.

Again the screen came up 3 coca colas again I restated my 3 taco order, and again a little louder. The manager came over the speaker and told me to leave. I of course could not as there was a car in front of me.

I finally got up to the window and the manager proceeded to yell at me for disrespecting him! He told me he wouldn't serve me and refused to hear my logical explanation for my voice. He closed the window on me.

Needless to say I have not been back to this particular store as I feel the manager has a huge chip on…

Went to the Lake Jennings location Hermand was the person at the window taking the orders. She was very RUDE and short and rushed me through the entire process of ordering. I asked for a #5, she stated "is that it", what else, throughout the entire ordering process. I took the food home (only live 5 min away) and it was cold. The fries tasted old and the Jalapeno poppers were overcooked. My chicken sandwich was mushy. What has your restaurant become. Crappy service and crappy food. I would give you Zero stars if I could but there is not that option. I was order #54 at 5:28 PM I ordered: #5- Large, 2-tacos, #12, 7 Jalapeno poppers.

TERRIBLE TERRIBLE TERRIBLE SERVICE.

Why are they charging for ranch.

Did not get my Ultimate breakfast sandwich, tacos cold. Did not get receipt...

Do you have a huge national marketing push about your monster tacos been back and yet you pull up to the drive-through and asked for them and they’re not available WTF?!?!?! If you’re going to do a national marketing campaign, you should have what you’re advertising available in each and every store. Now here I sit behind three other cars in the drive-through, waiting just to pull out because the only thing I wanted were monster tacos what a disappointment.

Went today in Grand prairie Texas on main Street at Jack in The box got home not 3 minutes down the road all the food was cold soon as we had it made us sick this is ridiculous this Jack in the box needs to be checked on because it seems like the workers don't give a damn about it I'm very upset spending $50

Jack in the Box on elm street in Saint Charles mo the lobby is always closed don’t answer their phone the inside what I could see didn’t have no lights on and someone sleeping inside wtf overall horrible establishment

Order wrong

On Saturday morning @ 11,I ordered from the drive thru. I then ordered a sausage and egg breakfast sandwich and 2 milkshakes. thru window,she hands me an empty drink caddy and then one milkshake. I ordered 2, she said 1 and said she charged for1.

Being frustrated, I told you 2. She replied playing victim,I don't know why you are yelling at me. I opened the bag ,NO RECEIPT, also no sausage patty. They never get their orders right. Their svc is worse than poor.

The bill was $18 +. charged to VISA ENDING 1958. 98198. a full refund would be appreciated and a house cleaning. It was a Spanish girl.

This restaurant sucks

I work across the street from jack in the box and eat there every night now every time I go there the door is locked and won’t serve me. They say they are short handed I spend over $100 a week and that’s they way I get treated. I’m thru with them.

Service doesn’t even earn a star. Jack in the box 875 kapolani Blvd Honolulu hi

Went to get tacos,10:30am, they had none, wasn’t sure would have any today Black Friday—NO TACOS!!

Jack in the box Yuma Arizona 140 1st street. I walk in the restroom about 9am its just filled to the top of the trashcan toilet paper on the ground with shit smeared on it omg so gross. I left about 816pm that night i go to order some food i walk in restroom i couldnt believe my eyes there it was the same mess since the morning except now even worst because now there dirty tampons and

kotex on the ground i get out i tell the young chubby girl at the counter how unsightly the restroom is she immediatley screams at me to leave i ask for my money back that im takeing my buisness elsewhere and suddenly another worker starts screaming at me they said no money back so leave bitch.

38$ not one penny of it. And they did not except any responsability for their wrongs. I want FREAKEN JACK TO DO…

I asked for no egg on my sausage sandwich this morning. There was egg on it. That really upsets me due to an allergy. Couldn't eat it and did not have time to return to the store to get a new one.

Nor should one have to- If I could I would have just taken it off but not when there is such a sever allergic reaction to anything that even touches egg.

the workers are STUPID. 00 bill. They didn’t have any soft drinks, other than tea. it had a mold on it. I’m headed to health dept with this. Close it down!

Ordered a 20 piece nugget, and 10 piece nugget, and (2) of the monster tacos, and asked what Free drink I would like with the 20 piece purchase. When I paid, and returned home, I had (2) regular tacos, and had paid for the large drink.

The speaker was very difficult to under stand. The reason I am submitting a complaint this time, is because I have had several issues with this site. Sorry, but I will not use this facility again. Thank You. Could not upload file Store 195 order 181