Jack In the Box

On Sat 10/22/22 I went to your store on 1960 in Atascocita tx. I was attempting to pick up a door dash order around 8:00 PM. The lobby doors were locked Set the way through the drive-through It took at least 10 minutes for them to even come to the microphone and asked me what I needed I told them they said pull around when I pulled around there was two cars in front of me I waited at least 30 minutes at this point when I finally get up to the window the other two cars are just sitting there they handed me the wrong order the man that was in the first car came over said he had been waiting for an hour the second person in front of me said they’ve been waiting 30 minutes they didn’t even know what the people had been waiting for there’s no urgency they didn’t care the store needs to be…

I placed an order on your app for DELIVERY.... When I received the order it was not mine at all, I had received someone else's order... It took me 20 minutes of calling the local restaurant for someone to pick up the phone and when she did, she had a horrible attitude...

She told me that I had to come pick up my order that they didn't deliver unless I ordered through doordash.... When I asked why I paid for delivery she said she didn't know, that was my problem... I paid over $40 to have this food delivered for lunch and I never got it....

What kind of restaurant tells their customers they have to pick up orders that they specifically pay to have delivered????? I want my money back!!!!!

I went to the Jack in the Box in Cleburne TX and didn't get the whole order that I paid for and so I had to drive back and wait in line AGAIN and so I called to let them know that I didn't get my whole order and the woman hung up on me so I went on up to the speaker andhad to wait another 5 going on 10 min and

I even honked to let them know I was at the speaker and NOTHING! I drove up and waited my turn all of this took about 45 to 50 min. From the beginning of getting my food and this moment.

I told the person that I didn't get my whole order and that I would like to talk to a manager he informed me that they were in the middle of a shift change and got the woman that hung up on me who then came to the window and I explained every thing and asked to be compensated for all of this and…

At the location on 12th Street in Norman, I went to fulfill a door dash order and the store did not answer the drive thru speaker. The lobby was closed and I wasted 20 minutes waiting. There were customers as well that also got ignored, and some even pulled up to the front and honked after waiting for 10 minutes with no greeting.

I have gone to Jack in the Box in previous weeks and the result was the same.

the service at the location closest to where i live, Belknap and Riverside Dr. in Ft. Worth, TX, typically is poor, but convienent since i only live across the street. on most occasions they almost always have the shake machine "being cleaned" or not working, the staff are not friendly or accomidating and the food usualy tastes as though it has been reheated or under a warming lamp, this is usually with the late nite and overnite workers.

then most recent nite as i was about to pull up to the drive through i happened to look over at the windows and saw two employees sitting in the dinning area. one proceeded to wave at me and mouth that they were closed.

it is just very upsetting and very disturbing for the company. i will not go out of my way to go to another location i will just change…

What a joke. Spent $28 and nothing I ordered was right.

For two months now you have a gentleman working in Jack-in-the-Box in Yucaipa on the corner of Yucaipa Boulevard and fourth Street, I don’t know if he is the manager. I can’t tell because he doesn’t wear uniform, but he is the most rudest person I’ve ever dealt with the way the employees there is sickening, I am a driver for Uber eats and GrubHub.

Every time I go in here he treats me like I’m a piece of scum. I want something done with that man I don’t know his name at Jack-in-the-Box. It’s not fair to your employees, as I was leaving today, picking up an order I had to remind him to please put a sticker on your dream.

He turned around and got the stickers landing. Here you are, you said, whenever your other employees look at me with your head down and said to me I’m sorry.

We rode thru the drive thru at 3am on Oct 21, 2022 and were told that she was only tending to Door Dash and not taking any other orders. When asked why she said because they had too many door dash orders and needed to get them out .

It’s 3 am during the week ! More times then not you can’t find a door dasher to deliver at 3 am!! How are they “swamped” with door dash at 3am that they can’t take any other customer orders?? The location is notortious for closing the restaurant at any given time or for not being open at all.

I asked for fresh hot tacos I got ones that where left in tray and not fresh and hot the people who take orders don't follow directions very good

I waited in line for over 25 minutes and the morons behind the counter charged me for the wrong food didn't include Half of the food that I ordered two of the burgers and chicken sandwiches were wrong and then they just threw the Egg Roll in the bottom of the bag I know it's a bunch of Stoners working at Jack In The Box but come on get with it what's the food was way overcooked and burnt and now my girlfriend's hungry and pissed I'm going to Hardee's Jack in the Box is a joke

I was just at your Jack in the box location in Warrenton Missouri 63383 and I ordered forward junior bacon cheeseburgers for chicken sandwiches a 7-piece jalapeno popper and a large number 6 and I never received the 4 checking sandwiches and everything else was pretty much fine customer service was okay I quit going to the store about a year ago because they were never open when they were supposed to be open and

they always messed up my orders and my first time going back in 8 months and they shorted me for sandwiches that I physically ordered and paid for it was a $45 ticket and I'm very unimpressed and not happy with the situation I run a retail business myself and onceville Missouri 15 mi down the highway and I would never get away with something like this I don't understand what the…

went to the Jack in the Box in Cleburne TX and didn't get the whole order that I paid for and so I had to drive back and wait in line AGAIN and so I called to let them know that I didn't get my whole order and the woman hung up on me so I went on up to the speaker andhad to wait another 5 going on 10 min and

I even honked to let them know I was at the speaker and NOTHING! I drove up and waited my turn all of this took about 45 to 50 min. From the beginning of getting my food and this moment.

I told the person that I didn't get my whole order and that I would like to talk to a manager he informed me that they were in the middle of a shift change and got the woman that hung up on me who then came to the window and I explained every thing and asked to be compensated for all of this and she…

I ordered a sourdough breakfast sandwich I got home and it was a sourdough jack with tomatoes I went back to Jack-in-the-Box wait waited for a sourdough breakfast jack when I got home the sandwich is on a hamburger bun when I called the store it was ridiculous I spent $19 and nothing was correct

I was I. The store 3004 or 8004 I can’t see good because the tinted in the recibe is not good, I was almost 7 made bites in the line is just myself nobody take my order when the girl come I order a large decaf she said they are out de creamers and

I said is fine I was waiting another 4 or 5 minutes and she gave me a regular coffee I said I order decaf and she said we don’t serve decaf I was very upset waiting long time and they don’t haven’t and another thing just one person for doing the drive and front area is not enough I hope you guys doing something

and she/ he handed me the bag it was just thrown on the counter looked in the bag noticed the box was upside down and open no napkins so I asked your employee had threw the napking on the counter all over the place and started walking away I said what you can't hand someone the napkins while picking them up your employee told me I'm not touching your hand with a look like my hand was contaminated or they were to good to hand them or even place the on the counter rude rude..

if I treated customers at my job like that I would be fired. bad jack n the box lost a customer...

Iwent to j-in-the-b inElSereno, Los Angeles, 90032. They were closed at 6pm. I knocked on the glass door jthe man told me were closed only drive thru. So I walked up to the window and asked if I could speak with the Mgr.

They cried the wi die. I wanted to tell them that the night before I ordered 3 jumbo Jack's combo and paid. When I got home I had 1jumbo jack cold old fries and soda water. I should've Chaco when I was there but I didn't want to miss my bus.

So I'm a Senior Citizen ordered for my family and came home with¹ ju1mbo jack cold d fries and soda water that I paid for. I am so angry Brescia nobody cares.

Ordered tacos. All four of them had No cheese and lettuce brown

At the Monroe,Wa. Store next to Costal the girl that works in the drive thru needs to learn english better. She is so hard to understand. And she gets rude. This is America learn to speak english. She is lucky to have a job.

We have had a few problems with her.

Jack in the box #4733, there's not enough words to convey how absolutely terrible the experience we had at this location! Everything tasted old our burgers were broke into pieces, the monster tacos were uneatable they tasted rancid. Lettuce on burgers was brown, everything was cold, this is our final try at this location,shake machine always broken, if there's a way to get money back PLEASE let me know.

This is totally unacceptable, please do something about this location!

#1 Door where customers park was locked with no sign on it, very annoying for customers to pull on the door, then have to walk around to the other door to enter. #2 Approached counter to place my order, but was NEVER acknowledge.

#3 Finally I said can I place an order and they continued to IGNORE me, so I left. There was another lady there that went behind the counter and was discussing whatever was going on with the register with the ladies.

They knew her, so I think she was with Jack in the box.

On oct 4th 2022 at approximately 3 am my friend and myself went to jack in the box we pulled up to order only to be told that the system was updating and we would have to wait 20 mins almost every time I go there there is something wrong and they always tell us the shake machine is not working.

Anyway we left I took her home I went home. I took my boyfriend to work at 4am when I got back to the area I went to jack in the box only to be told again the system was down and

would have to wait 15 to 20 mins so I waited for about 15 mins or longer and a car went thru the drive thru and placed an order the car parked next to me and myself went thru the drive thru placed our orders and was told to go park in the front and someone would bring the food out 10 mins later the car next to me got his…

I was about 5 or 6 cars back and it took 30 plus minutes to get my food, and I didn’t get the full order.

Jack in the box in Dallas on Knox and Henderson. Arrived at 120 am, waited In line and at 140 the person on the intercom informed us Jack in the box was closed and proceeded to turn off all the lights.

There was a sign on the speaker stating that they closed at 2 am. They had 20 minutes to spare, and at this point stealing company time by closing 20 minutes early without a warning and despite there was a line for 20+ minutes waiting to order prior to their statement to closing.

It’s sad that I was turn down from the front. I just wanted to order our food and the lady at the front told me that they were closed. And said it a little rude. So I walked away. But when I looked at the time on the door it had said dining hours closed at 10 pm.

So I when back and asked her, hey it shows that you are open till 10 pm. She told me that the door should have been closed. And they were short staff. When I asked her name she walked away.

I asked again and she responded her name is Kim. Just to be nice I told her to have a blessed day. I have come to this place more than once. I don’t make a complaint when I don’t receive my order.

I call or come back.

I placed an order and when I got home (45 mins away and gas is $4 per gallon) I was missing a whole meal. After already spending $59 for the second time this month, the ghetto girl in the window made it seem like it was my fault that she forgot my meal.

She was extremely rude and unprofessional and I’ve never seen anything like it. Any other fast food establishment would be apologetic and/or offer a free drink or something, but not little miss hoodrat. I am completely disgusted and will never visit the location on Mississippi and Chambers in Aurora,CO again.

I think better training should be provided to the staff to properly provide orders and how to effectively deal with irritated customers when they fail to provide the correct order.

we order from instacart here in houston tx. A couple of things are a little irritating. #1 I can't order a kid's meal anywhere on the app. #2. Can't put in comments, such as I'd like secret sauce or do well done, etc. #3.

When we order a breakfast combo we only get coffee, juice, water, or milk. Cannot get a soda. #4. The drink holders for the soda do not withstand delivery, so maybe they should put them in a plastic bag. The delivery person almost dropped mine today because the bottom was soaked thru, I just barely caught them, and last week I had to clean up a coffee and 2 large sodas out in front of my apartment complex because the handle tore as I reached for it.

None of these are going to stop me from ordering, but they are a nuisance. They cost me more for the breakfast meals…

EVERY TIME I visit this location, something in my order is wrong or not fresh but its the closest jack in the box to my residence and i have no transportation so i keep giving this place chance after chance to get it right. Well tonight i didnt even get to order anything because as soon as i entered the restaurant, a girl ( in my haste to leave, i did not get her name) immediately started yelling at me because she stated that they were closed.

i tried to apologize, explaining that i wasnt aware of this since the door was not locked. As i was about to exit she then started yelling about how everytime i come in, im always missing items or something is wrong.

i defended myself by correctiv her and saying that nothing is ever missing but yeah i DO always have to return because they ALWAYS…

To whom it ma concern I have spoke to legal conceal and was advised to make my complaint and see what jack in the box wants to go from there. So on aug. 18 2022 i went threw the drive thru at jack in the box order breakfast along with that i order two coffee.

When i was at the window get my order the lady hand me the coffee first one in each of her hands no drink tray and i reached for them thinking she should have those in a drink tray and hot coffee spilled all over me and my lap. I had to go to the hospital the doctor said i have first degree burns from hot water and was given a prescription.

I have my receipt my doctors papers and pictures. I just want to make this short and simple i dont want to have to get a lawyer or go to the news or better business bureau. Please reply as soon as…

Can’t speak English can’t understand English can’t get your order right and will not give change Ended up not even getting my food

Served me a sausage Croissant and I couldn’t even bite it was so stale and the sausage patty was disgusting that hard And they always forget my fries all the time

Ordered SD Jack sandwich only at 1:37 am on Friday. I was parked right after paying. One i care about the extra effort I have to use to park when there is no one else in drive through.

Also what a huge safety risk sending young workers out of the store at this time of the nite for drive thru times.

I go to jack in the box on Earl rudder everyday in the morning on my way to work every time I stop at jack in the box the manager is rude and rushed me to order and then makes rude remarks about my order and the the manager thinks she is not on the speaker when talking to her employees but she is not all I hear is her yelling at them and

when I pull up to the window to pay she is still being very rude to her employees and other customers as well I want her to stop making rude remarks about my order if not I will take my business somewhere else I just come here because it’s more convenient for me but I don’t mind going out of my way to get good customer service thank you for your time

I visited the tropicana location. I ordered 2 jumbo jacks wit cheese. 2 orders of tacos and a large drink. Attened did not give me a receipt. My order came out to 10 and some change. They failed to give me my second burger.

I do not live close to that location. I called store and the employee was very rude. Wouldnt guve me any info. Like my ticket number. They have not reached out to me. Please call or email me. 7026246852

We received poor service our food was made wrong we ordered the number three combo and the number four combo and they were just made wrong this is the second time this happens at the same location in Edinburg Texas store located on Monte Cristo road I've called the number to the store and they never answer their phone service is just so poor there but we were craving Jack in the box so we had to stop never again will I make that same mistake the first time that this happened nothing was done to fix the problem hopefully you guys can fix what's going on and fix our problem

I purchased 2 Tacos, Curly Fries, Churos and a Small Oreo Cookie Shake. It was the worst meal I have every tried to eat. I dtopped by the Jack In the Box in Graham, Washington and placed my order. Got home and everything was so overcooked and hard.

Like they heated what they had and Tacos were so smothered in Sauce it was so soggy I threw the entire meal in the garbage. 00 I have every spent on a meal. Will not be returning to Jack in the Box...

Hello the jack on the box at 10960 Limonite Ave, Mira Loma, CA 91752 is supposed to be open 24hrs. I’m working and I wanted some food so I went on the internet and it said it was open 24hrs so I went and it was closed. I am very very upset and someone should talk to their employees.

I ordered a Spicy chicken sandwich all alone, no combo. The chicken had a black burnt look to it and the tomatoes had a big yellow core in the middle! I want another sandwich made the right way! 49$ for one sandwich and it was not up to goodness!

I bought 4 regular tacos and they were stale and had about half a teaspoon of meat in them. I did not ask for vegetarian tacos. The dri ve through attendant was very rude and said he wanted to look at my tattoos only to then criticize them and basically called me old.

On Friday, August 5th, I stopped at the Jack in the Box at 1100 E Central Texas Expressway. I would give you the store number had I received a receipt but I didn't. I arrived at about 8:45 and sat at the drive thru menu for over 5 minutes before I said hello.

I was told that she would be with me in a moment or something close to that, I do not really remember. After about 5 more minutes at least, she finally took my order. During the time I was waiting to be waited on, there were at least 2-3 cars already waiting to pay and get their breakfast ahead of me.

So when I pulled up to the window I was greeted with "sorry for the wait" and not really meaning it. I sat there for several minutes and notices the district managers sign in the window and took a picture of it thinking I'm going to…

Night shift employee doing meth and giving to other employees that's why someone quit

Ordered a Chicken tater melt and the sauce was spoiled, went back had it remade. Manager told me "It's fresh so it shouldn't be spoiled ." When I had got a new one it was still spoiled.

I am very upset the way the lady in that restaurant treat me demanding me the bathroom use only for customers I am a customer I always go and have a breakfast or lunch there it was one of my favorite place to go eat until this lady demanding me to buy something at the restaurant or she can not let me use the bathroom . You will hear from me and I will raised my voice to be heart to the news and to the public too how bad and inhumane way to do businesses this restaurant conduct .

Jack in the box on Recker and main in Mesa, az. 10:25 am 8-13-22. A man said he was management, would not give me name, nor would anyone else. He was 5 6', 150lb, Hispanic male. He was rude, cussed at me, made racial slurs, I'm diabetic, had low blood sugar, left with no food, almost wrecked my car do to low blood sugar, and how upset I was.

He said he didn't care if I died. All because I asked about the 100 different flavors of sodas, that the menu advertised. It was horrible. Me nor my family and friends will ever eat there again, any jack in the box.

Until this matter is resolved. Thank you

I went to Jack in the Box Store#4084 in St. Charles, Mo on Fifth street for mu lunch break and was waited on by an extremely rude employee that CLAIMS he is the store manager. My receipt says Marcus and he is the person that was running the drive thru but he would not give me his name.

So when i drive up he asked me to wait, once finally on the speaker i Inquired about the new "$5 Box" is how i worded it. I saw the commercial a few days back and saw it had tacos included but was unsure of what else, so I asked. He said, BOX?

What are you talking about? SO I said don't you have a new $5 meal with tacos and fries and some other things? He says oh ok. So I asked what all comes in it? He says, "you just said what was in it, Tacos and a sandwich either burger or chicken and said it rather…

Every night at 2:00 am I go threw the Shelby nc jack in the box drive threw on certain nights when a certain lady is working she says the drive through is closed because the servers are down and the nights when she is not there they are open 24 hrs and tell me that the lady is wrong and shouldn’t be shitting the drive through down

At 10 30 I went to the elmonte store Baldwin and lower Azusa Rd Elmonte CA, I ordered 3 jumbo jack combos large I paid 39 bucks with my ebt card. It was 5 to 11:pm no food yet .

I asked what's s the delay was yelled at that the window lady was alone at store . its a hour and half before closing . , Drive thru full of cars I still got my receipt 39 I paid never got my food I left after waiting 29 min.

The lady was rude I asked for money back was given cold answer of no. I was ripped off I still have receipt you'd cot the camera check it out I want my money back why is only one person working?

I waited half hour got nothing but a smart ass lady who was rude . I paid 39 bucks waited half hour got nothing

I live in Klamath falls Oregon and the Jack In the box in talking about is at 3040 Washburn way Klamath falls and on August 1st 2022 I made a app order at 11:00 pm there website says drive thru is open untill 4:00 am my order went through and charged my credit card I went down there and it was closed but yet my order went the and they charge my card ok that's been 3 days ago sent at least 8 email's since no one has bothered to get back to me or refund my money this is a bunch of bull this is unacceptable I have called every damn phone number Jack has and

not one goes to the place to complain to so I hope this gets to the right person and they do something about this problem ASAP I don't want to get my attorneys involved but I will if I have to because I can get them for false advertising…

Went in to jack in box # 913 on Culebra and I waited about 10 mins in drive thru so I had to pull up to window and girls where laughing and talking… when they saw me they told me I couldn’t order that I had to leave and go back In line… keep I mind I have no ac In my car and

I have 1 ur old twins in my car that doesn’t have ac all I was trying todo is feed them. So I’m in line and finally got my order again when I pull up one of the girls told me why did I have to be a b*tch about my order and

they rolled their eyes to come to find out one of the other girls said not to mind her she was already upset because a lady had complained about her order that they completely messed up on prior to me.. that girl/girls had no read as far as customer services goes to treat me like that…

Ordered a medium Number 1 meal at store at 2800 W Dunlap, Phoenix, AZ at about 2 PM today, Aug 3 2022. Was not greeted by employee. No smile or even an acknowledgement. She said my order came to eleven dollars and some cents.

I gave her a $20. She disappeared around the corner then brought me a $10 bill in change. ). No receipt at all. I never saw a cash register. I noticed that the menu in the store is so far behind the counter and the print is so small that I couldn't read it.

I just ordered a "number 1 combo" without not really knowing what I would get. The girl at the counter handed me a cup less than half filled with ice. There was no ice in the drink machine. No iced tea at all anywhere, which is what I normally get.

The ice that I was given quickly melted leaving me with a…

My order was stole the workers refused to replace my order the person even through my milkshake all over my window the workers were racist laughing and judgemental twoard me