Jack In the Box

I specifically told the girl I wanted onion rings. She started arguing with me and stated she would have to charge me . Isaid no youarenot it is not my fault that you did not listen in fact I do not like your fries.

Both girls were extremely rude. I will never give my busy to Jack Box again. Your customer service is horrible. I am scared to even eat the food now because the probably spit in my food. I am sure nothing will be done.

I am just flabbergasted my the rude and obnoxious behavior The store is in Benson Az

I went through the drive way at the Jack's off of Taylor road in Montgomery, AL. I was trying to make me order which was the 2 piece chicken dinner,they were out of green beans and I didn't see anything else on the menu that I had wanted so

I ask the young lady who the employee who working at that time at the drive thru could she ask the manager could they just give me a discount since they had stuff I didn't want. The girl completely stop talking to me,I stayed in that drive thru for 30 minutes waiting on to respond and she never did until I told her I was about to report her for bad customer service.

I called the number and held it to the speaker so she could hear it. She then started to speak to me again. I was then frustrated with her and pulled off.

Got a 7 dollar box curly fries were burnt ordered 3 piece egg roll also burnt very dark n to crispy

My three combo orders were not complete they were delivered by Uber eats store#0589 order #923463 the bags were opened no receipt on bags we never got our drinks, I contacted the restaurant and I was told there was nothing they can do I have order multiple times from there and my orders are never correct there is something always missing it’s actually ridiculous.

doors are never open morning or day time it's really annoying when you're trying to order food from inside have to keep going to Burger King next door for the 6th time in the space of two weeks

Went to drive thru about 4:35 pm and there was 3 employees outside throwing a ball around and the back door prompted open...i waited at least 3 minutes and they still outside. There was a white sedan at window waiting..i left and they were still outside Located on Fm 78 in converse tx. Horrible

I have never gone to a Jack n the Box and got my order correct. On multiple occasions I go on my lunch break to find every single item is incorrect and I don’t have the time to wait and get it fixed.

If the employees bothered to read our orders back to us then I’m sure it would at least be right half the time. Employees ALWAYS have attitudes, why hire people that clearly don’t want to work?

On snapchat Ana Fuentes had a video of her smoking in the Jack In the Box bathroom with a cart, at the Jack in caldwell idaho on the Cleveland Blvd

i have my receipt ordered a grilled chicken salad at staply and university in mesa at 7:00 pm through drive through i got the salad chicken was one piece like a sandwich not sliced and grill marks i feel like i was taken advantage of and i paid like 8.49 for it never had any problems before

Why the hell are was I turned away by an employee telling me "door dash only" when the store hours are supposed to be 24/7?

Seriously I can't believe they couldn't replace my order wen I call them telling them my tacos were fucking cold

Today we went by and ordered 3 orders of tacos at the jack in the box in Harlingen Texas on 77 sunshine strip. I live about 10 miles from there. They took 15 minutes to give us our order on our way home.

We open two tacos to eat and the tasted delicious the other 4 tasted horrible. Meat tasted spoiled. When I call to complain they were being rude. They said they couldn't do anything about it.

The jack in the box on 27th in Phoenix is supposed to have there drove thru open 24hrs but I just tried to go there and they had a car parked in there drive thru so no one can go thru it ... any time I have tried to go to that jack in the box they are closed or there employees are rude I will NOT be going to jack in rhe box. Again

The drive thru service gave me the wrong order and I went back with the receipt for them to simply replace with the correct order. I showed the manager, Isabel, at location JIB 7208, my receipt and explained how the order was wrong and asked if she could replace it with the correct product.

She refused and again I told her here is the receipt and the wrong product, I’m only asking her to replace it, not refund it. In front of her employee s behind her, Isabel said “I don’t give a fuck about your receipt”! Unbelievable!

This is management acting this way towards a customer who simply returned their incorrect order for exchange? Totally unacceptable. I will be reporting this to the licensing agencies for the restaurants in my city and the state standards boards for them to open an…

I have submitted a complaint about a large order that was wrong and a manager, in front of her staff, telling me "I don't give a fuck about your receipt" when I offered to show her where the order was wrong. Apparently you have no customer service, because my complaint went unanswered and I was never contacted.

Thanks for nothing and I have written you off since you hire these type of people and don't care enough to respond back to loyal customers being treated this way! I hope you go out of business for this inattention to your customers!!!!

I WOULD GIVE THEM A ZERO - NO STARS. FOR THE THIRD TIME I ORDERED EGG ROLLS AND RECEIVED CHICKEN. I CALLED AND WAS HUNG UP ON BY ANGIE AT THE CEDAR STREET/PACIFIC HWY LOCATION. I DID GO BACK AND RETURNED THE FOOD.

ANGIE SAID SHE HUNG UP ON ME BECAUSE SHE WAS CALLED BY SOMEONE. HOW DARE SHE HANG UP ON A CUSTOMER COMPLAINING ABOUT THEIR INCAPACITY TO FILL AN ORDER. HORRIBLE CUSTOMER SERVICE. NO MANAGER AVAILABLE SHE SAID. WENT IN AND THE SO-CALLED MANAGER COULD GIVE A FUCH.

and your acting like it was ok for them to do well it wasn't and something needs to be done asap

6/24/2022

At around 1:30 PM I ordered food at the Jack-in-the-Box located in Seaside CA, at the drive-through window. The employee at the window was trying to get change for the hundred dollar bill that I was paying with. He asked an employee Servani if he could get change for the hundred dollar bill. When he asked her a question, she unprofessionally in front of everyone, started yelling at him, really embarrassing him, yelling really loud, every word she tried speaking was yelling. I asked could she please stop yelling at him, she then looked at me and yelled “ I am not yelling at him”! I Asked what her name was, and her yelling her reply was “I don’t know! I thought it was really rude and very unprofessional of her to degrade this poor gentlemen, who looked so embarrassed and startled…

We on our way home from Oklahoma and we stop on jack in the box on Gainesville 219 n grand ave. They said system is down so he can’t take any order so we driven and stop on Sanger stop on the drive thru and the lady say can you wait 10 min for take the order we left is 3 people working doing nothing we can see when we pass the window, guys really I think you need take care of you costumers or you lost your business

Customer service at 1710 Glendale Blvd. Is un-acceptable staff including Managers will see customers walking in to order and rather than welcome them and take order will walk to the back of the Restaurant so that someone else can take the order.

These people are not professional have no proper training disregard patrons and are hostile toward the public. This is an ongoing pattern of conducting day to day operations.

I would like to make a complaint about the jack in the box on Florence and Compton when I go to jack they always say that they're not accepting credit card and now they're saying they dont accept cash at the moment and that is the only jack in the box that always does that and that's not ok at all

I went through the drive through at Watt Ave and Roseville Rd on June 4,2022 at 12:30 am Ordered 3 combos one of them had the wrong burger Told one of the workers ,She said no problem she would make it over while I'm waiting for the burger to be re made the Manger comes flying out the front doors saying " where is the bitch at so I can slide her across the parking lot screaming threatening me the the guy who was working their took his shirt off he had a gun in his car one of the other girls was trying to pepper mace me and

my friend so he got back in his Van to drive off we heard rocks being thrown at his Van it was in believe able hoe these people acted over a burger they made a mistake on ,I was scared for my life cause the worker had a gun ,So I called 911 they said since I wasn't…

after placimg my order with a plesant woman, i was helped by a young man with major attitude from the jump. kind of shoving my food bags into my hands. card took an uncomfortable amount of time to get handed back to me.

I cant prove this but he may have taken a photo of my card to try to use it. just in case i put a hold on the card and alert me of any charges. please do. if i get any transactions, I'll know he did it, and will press charges.

I visited your restaurants 6-07-22 My purchase were a total of 4 tacos and I always request my tacos well done and never had a problem until today. I could not return them because I had an appointment. They tasted like they had been sitting all day under a light. I could not even eat them that’s how bad it tasted. JIB#3502 drive thru order #122 Tine 3:51PM

Thank you Rhonda Hobson 20315 Via Thomas Dr Walnut Ca 91789 626-833-1152

com

I always get a chicken bowl and pay for xtra chicken I never get the xtra chicken. This has happened 3 times. The /triple bacon chzy burger is way way small.

I get finding employees might be tough right now but can someone stop hiring fucking retards that would rather bullshit to each other then get my order right. I ordered a cluck meal with extra pickles large with reg fries and powerade no ice.

Tell me why I got got a plan chicken sandwich 30 minute old fries and a powerade with ice??? It's not rocket science to make my order right I use to spend over 200 a week at jacks..... now u finally lost my business and my family's permanently.

Great job hiring retards that can't make almost any order right. This isn't the 1st time this bs has happened but it will be the last... McDonald's here I come

I showed up at Jack-in-the-Box last night at 1:33 AM there was 2 cars in the parking lot with the open sign on a construction cone blocking the drive-through they had a doorbell on the front door I pushed it nobody came up Jackson, CA 95666. 5/28/22

When we ordered our food this morning we ordered 3 small cups of ice with our order which was almost $14. We were told to pull around front they woukd bring order out but when they did they didn't bring sny if the cups of ice so my boyfriebd went in to get them snd was told only one cup of ice per vehicle.

There was three of us in the vehicle. We were ajso given 2 ranch was told had to pay for third one when there were three of us in the vehicle. Lady working there was very rude the lady they had bring iut our order couldn't understand or speak english at all.

Anyways we eat there all the time but will not put up with service like we got tiday. Our food was also cold and nasty im sure done on purpose. Whst can be done about this. Please help. Thsnk you very much

Store on starcrest and 410 just out rude. My food was cold last night went around ask for it to be made fresh . Cashier at window says sorry we are closed already like how are you closed between 10-11 pm ?

Even if y'all were closed just asked for fresh food not that hard.

Also there workers smoking in the lobby laughing as im driving away. Why have a business open if there are kids getting high and not working?

My nephew ate a cheese burger on Sunday got sick and at the same place i went to get my two boys a cheese burger and they are now sick too. This jack in the box has been running out of items for a while am not surprised if they are not using the right clean oil or using meat that is expired

On University Ave.. The reason for them to stop serving at 11:36 pm was in order for them to clean up. All sign lights were on, that's why I decided to stop there. The employee on the speaker was very unprofessional and short.

I will not ever go to a Jack in the Box again, seeing how this is the treatment you receive ....

Went this morning. 930 on 5-21-22 2 cars in parking lot sign on menu saying we are closed, waited 7-10 minutes no help don't think I'll be going back there

@JackBox audiometry evaluations should be MANDATORY for employees. My order was misheard. Upon returning, I was met with rudeness and refusal to make it right.

I am a grub hub driver who had a very bad experience with the Jack in the Box in Gardnerville, NV. I pick up from that location several times a week. There is always a long line. Up until this point they have required the drivers to go through the entire drive through line to pick up food for our customers.

It is usually a very time consuming process. Today I had a pick up and went through the same process that is always followed. I waited in the line and when I got to the ordering area. After several minutes of waiting for someone to greet me.

I told them that I was there to pick up an order. She said you have to come inside. There were cars in front of me and behind me. I could not back out of the drive through. There were cars in front of me.

Needless to say, I waited my turn. When I…

i got up to order and the guy told me they're on lunch to go back in 30 minutes. I said excuse me he sounded like a robot and said we can. Ot help you we are all on break.

This is the second time this happened it's ridiculous. The other time I went

Food was cold, burger tasted 9ld and dry , spotted to be a buttery jack but dry and stale

I have tried to go in there twice today to get the limited edition pineapple Shake but because I don't have a vehicle at this moment in time I am being discriminated against and they will not help me will not come to the front door say that they are closed but I watch Cars going Place orders and go up to the window and

pick it up so I feel that this is discrimination I don't see me and anybody else but does not have a car right now the location is located at 31130 pacific hwy s, federal way wa 98003

Food was not hot ! The music was rap with bad words..The workers were not very pleasant ..May 9th On may 7th at 6:30 pm the worker at the register could not speak english, and was being helped by a tattooed female that could not operate the register. I left without ordering.. I have noticed that this location is not very busy... Sad,David

JIB#1566

I had a coupon for a sourdough burger they had no bacon so I told them make the drink or fries bigger they would do I went to burger King instead

Why is the jack in the box on 3434 14th Street in Riverside California walk in doors are always lock in the morning and this is after 8:00 am this is very unfair to people how has a disability and cannot drive and caught the bus

At 6:10 AM, I don't see any reason why I am being asked to move forward on the to-go line. There are no cars behind me. In addition, they forget to give me a receipt which I use for taxes.

I had to go inside ti ask for my receipt. This happened today Wednesday 4/27/2022 at the Daly City branch.

I ORDER A FISH SANDWICH COMBO, FRIES WERE COLD SANDWICH WAS OLD, COLD AND DRY. I RETURN TO GET TARTER SAUCE WAS TOLD THEY HAD NONE THE MANAGER IS VERY RUDE. WHEN I ASKED FOR NAPKINS HE LOOKED DISCUSSED AND SHOVE THEM INTO MY HAND.

THE MANAGER FROM LASTNIGHT IS ALWAYS RUDE. I LOVE THE MANAGER WHO IS NORMALLY THERE FROM MIDNIGHT TILL 5AM. THAT'S MY SHIFT AS A DRIVER AND THAT NORMAL MANAGER IS GREAT TO WORK WITH. ALAN SERVED ME 4/22 @2:33AM HE IS RUDE.

40 FOR GARBAGE BECAUSE THAT'S WHERE THAT MEAL WENT IT WAS NOT SOMETHING I FELT SAFE EATING. I HAD FOOD POISONING NOT FROM THERE BUT AFTER 6 WEEKS IN AND OUT OF THE HOSPITAL. I WATCH WHAT I EAT. COMPLICATION FROM THAT FOOD POISONING THOUGHT TO A LOT.

I placed an order for a single breakfast sandwich and also a combo 28, the female manager with short black hair only placed the order for 2 single sandwiches and I also ordered 2 large ice coffees. I did not get hash browns and wheni asked her to make it a meal she refused and stated 'i asked if your order was correct'! Very rude!!

I asked for my receipt that she did not provide and when I asked her to simply correct the order she REFUSED & SHE CLOSED THE DRIVE THRU DOOR AND ALSO REFUSED TO PROVIDE MY RECEIPT!! I TOOK GET PICTURE WHEN SHE WAS REFUSING TO GIVE MY RECEIPT.

I WOULD FIRE HER ASAP!!!!!! I CAN GO SPEND MY MONEY WHERE PEOPLE KNOW HOW TO FIX A SIMPLE ISSUE WITH THEIR CUSTOMERS WHO THEY APPRECIATE! I EXPECT A FULL REFUND AT THE VERY LEAST!! $25. Store: City of Montebello corner…

I just went through the drive through on loop 288 not only was the person at the window rude rolling her eyes also the manager and the other staff yes I didn’t know ketchup come on the burger so I told her I couldn’t eat it I was allergic so she gone roll her eyes I told her she didn’t have to roll her eyes she walked to the back said something and

the other staff started laughing then the manager comes from the back looks rolls her eyes and walks off so very unprofessional I left that food because now I don’t trust them not to do something to it they really need to work on they customer service that’s not acceptable

I made an online order for pick up March 21st when I got there to get my order there was no one there and when I went up there they where rude and refused to help me said it's not there fault. My order number was 901116 from the Vidor Texas location.

I just wanted them to make my order instead of going through the whole refund process make it easier on both sides. There night crew needs to take classes in customer service

86 for a jumbo jack , only with bun , meat , one small piece of lettuce, one tomato. Nothing else. I went through the drive thru , rude employees and total waste of money. I have always been a huge fan , that’s why I went. Absolutely disappointing.

That’s ridiculous to be charged for something that’s advertised that people love . I do remember when you could have all the veggies and it was great. I’ve never submitted a complaint, but that’s sad indeed. Poor management and crew and obviously no care.

I’m sure someone can make sure there is a change. I work hard for my money too and don’t appreciate being ripped off.

We were in Denton Texas for a day of basketball tournaments. We had a break between games and visited your location #0719. We were VERY disappointed with the condition of the restaurant. Lettuce on the floor where we had to stand to order.

Looked like it had been swept to a pile and left unattended to until we made a comment after slipping on it. The tables had not been cleaned. With our order of cheddar peppers (7) we received only one ranch packet for three people to share!

AND was told we had to ‘purchase’ more. One packet for 7 peppers and 3 people! Really! We were also told there was no sauces for our tacos. None! Perhaps a couple of free ranch packets could have replaced the not available sauces?

The lady was adamant about charging for the ranch and argued. What ever happened to…

Rude employee.

Would not give me extra ciniman when I asked for it. Said it cost extra when no employee before has said to is. There is no ciniman on the churos. Won’t give my money back either. She had had an attitude with me ever since my first visit here when I asked for me change back.