Jack In the Box

West Eugene 6th street jack in the box at 3:15 in afternoon. When I pulled in to parking lot there was a construction cone in middle of drive-through, I parked went inside all tables and chairs put up as if just mopped, waited for minimum of 9 minutes before walking out the door, i was only one at counter, there were at least 5 people working behind counter, no on even acknowledged my presence.

Come outside to leave and someone has moved the cone, but 8 people waiting at drive through. Nice customer service people!

West Eugene 6th street jack in the box at 3:15 in afternoon. When I pulled in to parking lot there was a construction cone in middle of drive-through, I parked went inside all tables and chairs put up as if just mopped, waited for minimum of 9 minutes before walking out the door, i was only one at counter, there were at least 5 people working behind counter, no on even acknowledged my presence.

Come outside to leave and someone has moved the cone, but 8 people waiting at drive through. Nice customer service people!

I purchase a number one at Jack in The box. The biggest rip off I've ever seen in my life. The burger was the size of a postage stamp. Got like nine french fries in the bag. For $10 come on guys get it together.

I will never ever buy anything from Jack in The box again.

Trying to take survey! I'm not able to read the receipt! Just a little upset but this has happened before.

Ordered 3 large bacon cheeseburgers, number 7s and not a single one of the burgers had bacon on them so I got charged extra for undeceived product.

00 it was a big order when we got home I only live right in the back of jack in the box takes me minutes to get home our food was cold the ultimate cheese burger was so sloppya curly fries was cold and stale need I say more I want my money back!!!!

Management inappropriate attitude upon returning incorrect order. Ana was extremely rude and confrontational with me and my wife. Order 2 extreme sausage combo and received 2 croissants combo instead. When ask to speak to manager Anna replied she was in charge.

We only wanted to get the correct items and did not need all the extra drama that Anna created.

Natalia was the manager of the store in Richmond Texas in 1464. My order was not the way I wanted it. She did not get the rest of my order and made my iced coffee the way she wanted it.

She was rude and took my picture without my permission when I told him I was going to complain. She didtjis in front of the other employees. How could she be a manager?

Mistakenly ordered fro wrong location was given a website www.hey jack.com when I reached the question for my phone number will not take my number all I wanted was for them to refund my money but the manager from location 7810 FM 1960 Bypass Humble Tx 77338 was rude and refused to speak with me. Please refund my money The order number 22886438727843842 For 11.25.

I enclosed a copy of the order. The only item received was the egg rolls. I tried calling the number sent to me for the driver but there was no answer. I then tried at least 4 + times to call the number listed on the receipt but kept getting an answering machine.

I did leave several messages but never received a callback. I am going to call the bank and declare that this was fraud and will NEVER use Jack in the Box again as their does not seem to be anyway to resolve a problem other than to give up and let Jack in the Box STEAL your money.

, I visit store #3771 and ordered 2 tacos with ex taco lettuce. When I arrived hone the taco had no lettuce. It was to dark to go back. I called several attempts and unsuccessful to reach a staff member.

I revisit on November 17, 2023 and ask for a manager. Raul to say he was in charge he was shown my receipt and a picture of the food. He stated I could not get a refund since I did not bring the food back.

I did not want a refund. I wanted a replacement since my card was charged. He total ignored my request. m.

drive thru order #175 store 3829 ordered two meals and drive back to work to have lunch with my girlfriend only to discover that even though the meal is a breakfast meal with pancakes, NO SYRUP or anything in the bag. who serves pancakes without any condiments?

never again ever...........

jg

Poor slow service. Very rude because they were under staffed. That is not the customers fault you should never compair customers because of what they spend on their first come first serve.

Date 11-14-2023 Location Jack in box 2001 state highway 31 W. Corsicana, Texas 75109 Time was around 6:30pm

I went thru the drive thru and paid for my food. I was then told to drive to drive around, I looked around no one was behind me and so I thought why drive around if I am in not anyone way. The manager came to the window and I asked me to pull around I asked if no one was there it would be ok if I stayed here. She then told me to drive around or she would call the cops. I asked why should I drive around if I was not bothering anyone or even in no one’s way. ( still no one behind me or even in the drive thru) when I asked again she told me that they are being timed and the owner would get upset. I ask what really why she then changed her story that the food would be the freshest if I…

On no less than 4 visits in the past 6 weeks the Ridge Avenue, Cincinnati OH store has had ZERO rice for the Teriyake Rice Bowls. How does that happen so often?? Not even offered anything as a replacement. We don't door dash, uber, etc.

We go there personally and it should be unacceptable to your company for this to be a continual problem at that store. Come on! RICE!!! Really????

We went to the location at 183 & Loyola Ln for them to tell us they were closed only for us to sill sit in line behind someone that was receiving food. No consideration for the fact that I, along with another customer, had to wait 15 mins longer before we could leave and get food elsewhere.

Jack in the box on McDonald st in Mckinney tx. Took over an hour to get my food. Ordered about 9:45pm they had us pulp up to wait it was 11 before they asked us what we ordered because they forgot.

Brought our food out about 11:11 pm food was cold like it sat the whole time only one item was recently cooked no condiments were included even though they should have been listed on our ticket they were listed on the screen when we ordered.

Klamath falls oregon went to the jack in the box on Washburn way today 9 nob at 12pm. Made and walk in order with my wife and waited 25 minutes then went back to the register to see why we had not got our order.

The gal took my receipt and check and saw the order was no longer on the screen. Called for the people in the back to do my order again. Waited another 10 minutes no food demanded refund. Just as I got my refund the food came out.

I walked away at that point. Pics poor service. Need to hire and have on site a manager.

Today I decided to go to JitB for the first time in years for some of those delectable fried tacos. I had just had a very difficult day and going out for food was meant to be a treat and a good experience.

Upon entering the local restaurant, there was one couple enjoying their meal and nobody else waiting in line.

However, I ended up having to wait a considerable amount of time to order. So when this woman working the counter deemed it appropriate to finally take my order, she was rude and bitchy. She rolled her eyes, sighed heavily like I was wasting her time and gave me a condescending look with a little smirk on her rude face.

Then, in the middle of ordering, she abruptly walked to the back where the fries were and stayed for about 5 seconds and then came back and acted like I needed…

I went to Jack in the box located in Oklahoma City OK on I-240 and May Ave on Sunday night Nov 5. I ordered 6 tacos and was told I could only order combos 1-7. I asked why and was told that they would not take my order for tacos. I left.

I think this is poor customer service and poor management. It is ridiculous that a customer cannot order what they want off the menu. I will not be going to Jack in the box again. The line is usually long but there was no one in line and I am guessing a lot of customers left after being refused service.

On November 4, 2024 at about 6:15am I went to the 24-he Jack in the Box located at 190 Continental Ave for breakfast. Upon arrival the open sign was on as I drove to the drive through lane a black vehicle was just pulling up in the back and a Hispanic man & woman exited the vehicle.

Since no one was responding at the drive thru speaker we proceeded to the window where we could see the same male & female who appeared to be clocking in. Minutes later the female came to the window and stated they were closed.

For as long as we sat waiting to be assisted this was extremely frustrating and unprofessional. This is a 24 hr location and showing open. To wait over 15 minutes to be told we are closed is totally unacceptable.

jack in the box forgot shake & drink, rude, only received 3 church's ordered 5

l arrive at jacks location 3:40 am becouse is sing the is. Open 24 hours on the. Window l spend on the speaker, an follow by go to the window no look, what is sing advertising the service ,? More the 30 mint bomer no breakfast so gas and time for natin , please remove the sing if is.

Not really open so people don't have to be wetting for nating Tanks the location is in rosmeed and Colorado CA some bady contact me for some splenetion l appreciate taks

RE ORDER #485, 14 DIGIT CODE 850 490 400 878 29 . Bar Code 5937327636870

Yesterday, October 27, 2023, @ 5;26 PM, at store #97 in Encinitas, California, I ordered a Cluck chicken sandwich and value fries - "extra crispy." I was the only person at the counter. There was a single lady eating at a table. No other patrons were present., though a man came in to pick up his order after I paid.. No other patrons present.

I asked for no pickles on the sandwich and that the Good Good sauce be on the side. I requested the spicy GG sauce and also lettuce on the sandwich. I ordered Value fries extra crispy, and water, to go. I paid for my order with my credit card and waited for my food. When it arrived I asked the lady behind the counter if the food was extra crisp, as requested, She responded yes.…

I am allergic to meat from a tick bite. I asked the person if the egg rolls had meat and he said no. I am going to have hives and stomach issues because of this. They also forgot fries AND ranch that was requested.

It was a horrible customer experience.

At around 3pm today me, my fiance, and his sister in law dined in at jack in the box in VIDOR, TEXAS. Along with our food order, I ordered a regular basic witch shake with my meal... I went and sat down, and my fiance had to ask for his cup for his drink at the counter, I waited patiently for about 5 minutes and then I went back up to the register and

asked if i could have my shake, the lady said "oh yeah, hold on," then she asked another employee to make it for me so i went and sat down again. so they…

I came and order a combo walk home and they didn't make it how I wanted so I call and tell them they said to come in now I'm here the person on the phone never told me to bring a receipt so I threw it away I get here and they don't want to replace it cuz I have no receipt that not my fault they didn't tell me that on my phone very bad people skills at this location San Bernardino D st

I go to this Jack in the box alot because their the only ones open at night. Tonight they had no lettuce, taco sauce, ranch. Every week they have no sauces or something. Tonight they put little bacon pieces on my breakfast because they were out of bacon slices.

Who is responsible for inventory. This is ridiculous at this point. No coke, Oreos for shakes. How is this store even still running if they are constantly out of something every single weekend?

I was waiting for service at 3502 W. Buckeye Rd Jack In The Box. Not one employee acknowledged me nor said it will be a few, nothing. Mind you I’m the only person I line and 2 cars in drive thru.

One employee walked right past me to use the restroom and said nothing. Same employee comes back and says nothing.

Finally I just left and will not be returning to that place. The customer service is awful on a good day.

Every single time we visit Jack in the box there is a problem, why we go back I have no idea. We went on Friday evening and after ordering 2 items we were told to pull around to #1 parking area once we pulled around 2 other cars were in front of us.

When we finally pulled around to #1 the employees brought the food out the a truck that was behind us then the food out to 2 cars behind us, we waited for 20 minutes for 2 items. Why did the food come out to 3 cars before us then asking us "What did we order"?

I attempted to call the corporate office today but they were closed, I will call back tomorrow. This was the location on 83rd Ave and McDowell always slow and always told to get out of the window area so it doesn't effect the time their customers are waiting for their food, I'm sure…

I've been to this place 3 times but never again. every single time I've gone to the jbox at 805 Manchester in los angeles ca. I've had terrible experiences with service, attitudes and food prep. I've got home to find my order is wrong or not all there.

when I got there, the ppl working there haven't let me in to order, just waved me to go through the drive through but it was a nice day and I walked. another time I walked in to find 6 people just standing around talking while I stood there waiting to order.

they all just looked at me, it seemed like they were all waiting for the other to be the one to walk over and take my order but still, no one did and when I finally got my order, I got home to find my tacos all over the drenched bag.

the burger had one big white chunck of lettuce, no…

Hello I had ordered 6 tacos and. When I went to go eat them they Were not fresh. They were not crunchy did not even have lettuce they were gross . I can actually taste the grease and they were really comparison and they were just really unappetizing.

I always eat the tacos and they were really gross. I will go back for a refund but it's it's little late at night. I have really don't want to go just can't believe they were this gross.

Lady at the window was extremely rude to me and when she brought my food to me she pushed it into my hand and walked off without giving a smile or saying anything, and immediately got on her phone when walking away.

Jack in the box store #832 Her name was Myracle

I order the new tacos that's on your menu the 2for3. Which are supposed to be red shell. Like the Doritos tacos. I get home only two have the regular monsters tacos. Very upset to place a ori for what the menu has on it.

If they no longer have the taco that on menu please let the customers know. I got home after seeing the taco's wasn't like picture on the menu. I spent 9 dollars on the taco. I didn't get what I ordered.

I would a refund are replace my order with what I ordered.

I went to Jack in the bix on Richmond and Sam Houston parkway location to purchase foods , and the doors were locked this was at 7 in the morning. I walked over to drive thur, and ask the young at the window what time does the lobby open, and she told they open later, she did not give me a time.

If they changed their lobby hours it should be posted for the walk in customers. Thank you

Went for food it was below roomTempcalled and told the manager she said she could garingtee it was not and hung up the phone so basically called me a lier. her name is Kristie night manager with I had to get off a recipt and denied t A corporate number then the cook said he cooked them and clearly said I was lien .

I don't appreciate being hung up on and spend thousands of dollars there a year and will go else where if the cook and night manager if still employed there on my next order.

first time to order food at night these rice and treatment I gotwas appalling and share disrespect. And I want something done about it. Thank you and I expect a reply some how. This needs amediate action!!

On 9/22/2023 at approximately 11:00am I entered store # 280 on Veterans Blvd. And Santa Monica Blvd. in the City of Santa Monica, CA. Upon entering the facility I approached Employee Brianna and asked her to use the restroom facilities, employee Brianna denied me access and stated I had ro order something from the menu before I could use the facilities restroom, I then

said my intentions ate to order something from the menu I just need to use the restroom first. Employee Brianna insisted on not making the restroom available stating it needs to be cleaned. Two other customers walked into the facility asked to use the restroom without any problems or issues they were of different ethical race so I assume this was a racial interest or ordered by the facility managers.

I then asked to speak…

I come to this restaurant often and they are ALWAYS out of product. Product like rice regularly, tacos and bacon. So basically the store should be closed if you don't have product. This is ridiculous. EVERY SINGLE TIME. m. The New girl at the counter was nice

Went to jack n the box on fort Apache and Huntington cove and waited for my food to be brought to me because my chicken bowl was not ready and when I got home my tacos were cold and tasted awful. Couldn't even eat them that's how awful they were because they put them in my bag when my teriyaki bowl wasn't even ready.

So my tacos say there for at least ten minutes. Why not wait to give me my tacos when my bowl was ready. I spent twenty dollars on dinner. What a waste of time and money. Please train the workers right.

I would really want a dinner back or my money back. My number is 7024494134.

An incorrect order at the location on 2104 N las Vegas blvd in North las Vegas,nv. I ordered a Big Cheeseburger with only mayo. Everything was on it. I said regular fríes no salt. There was salt on them. &The coke was completely watered down.

I got halfway to pahrump &discovered My order was incorrect. Called the store over and over but noone answered.

I went to store #3169 on 9/19/23 and had an employee mock and make fun of me for the way I ordered my food in the drive thru. I asked for a loaded taco box and she proceeded to mock the way I ordered it then tell me I was wrong. I had to repeatedly ask for the monster can to be added to my order because she refused to add it. When i got to the window she put another employee there. I asked for a manager and an older employee who was not the manager approached the window. They refused to get me a manager. I have lived in Norwalk over 20 years and my family and I loved going o that Jack in the box because of how great the staff was. Ever since the employee with the flower tattoo on her neck was hired I’ve receive nothing but horrible customer service and long wait times.

An individual like…

she needs to find her a job she is happy at.. as for my i wont come back to jack n the box except for uber as its my job.. a Peon..

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Restroom closed for 3 months. Are we in a 3rd world country? In Norwalk on Rosecrans Ave. Next time if I have to go I'll piss on the counter. Absolutely the worst place ever. What the fuck is going on.

I asked the manager what the fuck is going on and the bitch said about the flushing. 3 months. Fuck I'll fix it for free. Of course the bitch lied. Fix the fucking Restroom you fucking idiots

I have put an application in twice and been to 2 interviews, well one, because the second interview I was told that she was to busy to interview me and she would call me, it’s been 5 days and I haven’t heard anything back from her. I feel I am a victim of age discrimination, and ageism. I felt I excelled in my interviews and based on my observations there are only very you g employees.

My complaint is that I when I went to this Jack in the Box I was greated by this worker goes by the name Robert, this issue started when I was using my EBT card to purchase my meal, When l was trying to pay. I not that technical savvy do to my situation, so Robert was taking my oder at the time, I seems that I needed to push a button on the screen that ask food or cash, of course as have stated I'm not that savvy with technology, when Mr Robert saw that I was having difficulty he stated that.

You don't see that it's one or the other, so I did not know what he was referring to at this moment, so I tried explaining this to Mr Robert, but he started acting like I was taking to long with my not knowing of technology and started to dissmess me at the counter with other customers watching as if…

Ordered breakfast jacks received jumbo jacks 8, then asked why my bill was so much and receipt paper was jammed and couldn't get receipt. Called them and no help

To whom it may concern. This is a complaint because I have been seeing people on your restaurant property dealing with drug dealers. There's a red vehicle on your parking lot and along with another vehicle that is a white Van and the person driving it.

It's always a black male or a white female . This person's are putting your property in danger . Making it unsafe for customers. Red Vehicle License plate is: KLH-0252 4dr. Jack In the box location: 12309 Dessau Rd. I am one of your customers that live nearby .

Went to jack in the box. Store #524 in madera and the fri boxs was half full. WHEN I CALLED BACK TO THE STORE THE SUPERVISOR LAUGHED ON THE PHONE AND SAID THEY WERE BISSY. won't let me upload pic.

Monroe jack in the box waited in line for 45 minutes refuses to comp anything first gave us the wrong order then proceeded to give us our order missing half the food and wrong food food was old and discusting then gave us the wrong receipt when we asked for our receipt . Outrageous