Jack In the Box

I have been to Jack in the box numerous times when I get off work in the morning they don't like to answer their drive thru window if they do they always say their system is down. They are located at 5301 nth may ave, Oklahoma City, OK 73112

Ordered 20 tacos given 11 sauce packets asked girl for more stated its not me my boss she went to cask and came back with 5 more packets I walked in asked supervisor for more packets and she said I gave you 10 I said 15 for 20 tacos I need at least 10 more and she refused to give to me will never go back there I shop jack in the box at least 5 times a month this is ridiculous

Horrible customer service , threw fries and waited more then 30 minutes for and order Made disrespectful comments to me and argued like a crazy aggressive person with me . Not treating customers with respect .

I made an order for 1 egg roll and 1 ribeye steak burger I was charged but I didn't receive my burger

Terrible customer service at 6210 West William Cannon Drive, Austin TX location. Rude, barely audible, no soft skills, young man - occurred via drive thru between 6 - 8 pm on Thursday, June 1. He definitely needs more training (if he is going to work directly with customers).

I ordered the bacon cheese curly fries that had basically half dollar size serving of bacon and cheese. I wish I could send you a picture of this so that you can see the ridiculousness of this thing. I usually get fair to mediocre service here which I've sadly learned to accept due to lack of dining options because of my schedule and I don't ever complain or go out of my way to comment but

the absurdity of this makes me feel I am owed my money back at least.

My food wasn't fresh even after requesting it free fresh and the number for the survey on receipt wasn't valid

im in gonzales, Louisiana. St the airline hey location.. its June 1, 2023.. as I'm across the street. I stood at the window while an employee worked on the inside. I was completely ignored by these Clowns. they need help and I still need to ear.

My sugar is way to low

I went to the jack in the box off william d tate in grapevine, TX at arpund 630 pm on 5/30/23. I go here all the time and everything is usually fine. This time however I ordered the newer all american sirloin burger.

Been loving it since it came out but when I got home it was cold. Obviously been sitting out for 3+ hours. Meat was cold. Cheese was hard. It was uneatable. The fact that they thought this was okay to serve to someone was absolutely disturbing.

Complete waste of my money.

I stopped by Rosedale and I-35 store around 7pm and ordered a large #4, dbl Jack combo w/ grape soda and cheese cake.

Did not receive cheesecake or receipt.

Hello I'm at jack in the box on market street in spokane WA and I've had the worst experience ever ....

first off the first employee was the manager and right away she was disrespectful in the drive though window then when we get to the window she proceeds to tell me that I'm lieing it wasn't what I ordered then had a bigger male come up behind her very threaten like and tell me take what Tha fuck I got and get out of there drive thru line I then pulled around front and

asked for my receipt and her store number and name she there for covered her ID tag and told me no get out and yet again the male came stepping up to me as if he was going to be violent...... being scared and highly affended I left and now I'm out front across the street typing this to you .

I would really appreciate the…

I entered the Jack in the box in Bell gardens California as I always do went to the bathroom and washed my hands I had to use the restroom I use the restroom while I was using the restroom the someone came in and told me you better clean up your mess I'm tired of cleaning up messes .

Welcome to find out it was the manager I didn't get her name but she told me that do not come here anymore because I stunk up her bathroom. And proceeded to tell me that I was not allowed there anymore and then started speaking vulgarities in Spanish to me which I told her is this the way you treat your customers I was going to buy something but

now forget that I ain't buying nothing and she proceeded to talk in Spanish to me I don't know what she was saying but it had to have been bad cuz he looked mad.…

I went though drive-thru. Ordered all American combo got home and they gave just a double cheeseburger. So I over paid for that. Will probably just go down the road a little way to burger kingp

I live in San Antonio TX, every time I go to my jack In the box by my house it's always close at 10 p.m. which is suppose to be open 24 hours. EVERYTIME!!!!

I am at store #101 was told bathrooms out of service but I did see employees go in there not cleaning but assuming they are working for them but not customers.

The jack in the box on green vally rd in watsonville ca is absolutely the worst. I don't even have a receipt or picture because EVERY time I go there, I wait ten to 15 min, just to order. Then another 10 min to receive my order. In the drive thru.

And that's with 0 cars in front of me!!

Went inside to order food and your employees are playing loud rap music with a lot of cussing in it. I couldn't even stay inside and eat my lunch in peace No regard for the elderly people that were in there listening to loud cussing music. This is the Jack in the Box on 85-87 in Fountain Colorado

My husband and I went through the drive thru at Waipio Jack in the box. They were busy or so it seemed. It took us 10 minutes to get to the order screen and 10 mimutes to the window. When we got to the window the girl was talking to someone else and not paying attention to the customers.

She didn't acknowledge us, just kept talking to the other person. Asked for payment, still nothing, kept talking. Checked the order and forgot the fries and drink. When we asked her, she said oh, the fries aren't in there and laughed.

I do not find it amusing when we're being ignored. Service is really horrible! Is this your standard? I used to frequent this location, it will change my mind if this acceptable behavior of staff. Food is also sub par, rings tasted of burnt oil.

Your night shift is very rude I was sitting at the speaker for 10 mins no one in line then when I get to the window she has a attitude pull me up to wait on 1 jr bacon cheeseburger then bring it out with a attitude like really

The food was cold they forgot my burger customer service was horrible the people in the back where just talking standing around very unsatisfying

Store #148 messed up my order once again Every single time I go to jack in the box, my order gets messed up, I don't even ask for a special order, it's right out of your menu and you still screw it up. Order a #6 burger and get an egg sandwich thing. Curly fries were a mix of regular fries and curly fries, All Cold Time to stop going to jacks

JIB address 3121 N. 79 My order consist of: jumbo jack burger with cheese not the meal 2X orders of small curley fries and 4 regular tacos extra lettuce no sauce. I paid using my Red BofA visa debit card ending in 4430.

I felt as though I was being rushed out of the drive thru line. As I briefly looked in my bag of food I noticed that there no condiments or napkins provided. I had to ask for napkins and 2X water cups.

The service was sloppy and I was becoming frustrated with how I was being treated so I drove off. I had 2 kiddos with me both are elementary school students. After visiting the restaurant as the evening progressed, I received a notification from my bank alerting me that a series of unauthorized transactions were being made with my debit card.

After closer review of the…

It might be trivial but... 99 plus tax and it doesn't come with pickles so I asked to add them and get charged for pickles. Noticed the person making my burger forgot to put pickles on there and told the cashier there isn't any pickle on here and then asked if I would check under the lettuce...

I'm sorry, why question someone about that? Then I got pickles put on the burger and got to my destination to eat and only got 3? What happened to actual customer service? I paid for pickles and get questioned? I understand getting charged for cheese and tomato but never got charged for pickles anywhere else.

Went the Jack In the Box in Port Arthur TX on 05/13/23 at 9 pm. Only two employees, no line. It took 15-20 to get my order of 8 tacos and one curry fry. When I arrived home, I had 4 tacos, 1 reg.

fry a hamburger and eggrolls. So, I was just thinking ok whatever we can eat this. The tacos had rotten lettuce on them and it stank horribly. Why would you service rotten let I don't know. Very disappointed in the time it took to get my order with no line and the fact that it was not correct and some of the food was not edible.

Jack in the Box should do better and have better management to manage quality food control. I know that they were short handed, but once again no one was there. I don't normally have issues at Jack in the Box but this particular did not meet expectations at all.

The manager refused to give me my food on Saturday because she had no one to run the front counter. This cause me to not eat and I'm a diabetic. She and the other manager faied to place a not on the door stating they would be closed. I don't have !

Car so I Wales over to pick up my food and it was a meat lovers combo. It was the jak n the box on lake mead and Buffalo Drive in las vegas nv. They both were extremely rude I wantbmy money back or my food and the to be reprimanded

Went to the Jack in the box emain El cajon ordered 4 ultimate breakfast sandwiches two no cheese and 4 hash browns and two large drinks sandwiches All had cheese and the hash browns were so hard you could bust a window and they didn't put a receipt in the bag we want a replacement order my wife is lactose intolerant and tried calling several times and they didn't answer the phone I didn't notice until I got back home and they were closed

Complaint against Jack in the Box , Tucson Arizona 85710. Corner of Pantano and Speedway Address 7910 E Speedway Blvd Date: May 12th 2023 Time of order 10:00-10:05 pm drive thru. We ordered 5 orders of two tacos and a chicken classic wrap. com.

We were not able to do so. We were given our food by a female employee with blonde hair and sent on our way. Came home split food up and started to eat. Realizing the tacos were over greasy no taco sauce on all 10 tacos ordered instead lazy employee put a bunch of sauce in bag for us to do it ourselves.

The wrap was made wrong and disgusting. No cheese at all comes with cheese shredded on it. Same person who hurried out the tacos made the wrap I’m guessing because the cheese wasn’t on there. A squirt of random white sauce was on there like they…

Your location at Hercules California is always slow. I waited over 14 minutes for some one take my order with one car In front of me . That is crazy. This has happened more than once. I like you food but not sure if I will go back Sorry.

It took over a half hour in the drive through to get to the window then fifteen more minutes the get my food it’s cold and has everything I asked not to have on my sandwich and the store was not open for customers only the drive through was open

Next day came to jack N the Box and told them my order last Knight was not good and Orlando refunded my meal for today the manager for day shift was really rude for not having a receipt they forgot to give me asked me what all I ordered I told her two combo meals and the variety of food she said rudely theirs no two combo meals I said I know but u just asked me what all did I order and I'm telling u she said ok pull to the side to make ur order I did their were barley maybe two cars that went thru the drive thru I waited a good 20min for food if I would've went thru the drive thru and

ordered I would've had already gotten my food and left I really wanted to just leave my food and never go back

I went to JIB Boise Idaho Broadway location 5/9/23. #5 double Jack clearly pictured lettuce tomato pickle and the employee confirmed those items not charging extra for those veggies. I ordered put in my credit card then realized the total was higher than menu price.

She charged me extra for lettuce tomato and pickle. I said you charged me for items that already are on the burger. Unfortunately I couldn’t get my money back because they were too busy. I let everyone in the lobby know to watch their orders because Jack is OVER CHARGING CUSTOMERS THEN YOU CANNOT GET YOUR MONEY BACK.

Very unhappy I had to over pay for WHAT IS CLEARLY ON YOUR MENU!!

Jack in the box location number 3935 in Highlands Texas at 302 North main Street. The individual in the back who was cooking was very vulgar and loud complaining and cursing about customers and the food making it an unpleasant experience for customers and employees. One employee even asked him to please calm down. I feel the store needs some customer service training. Especially for the gentleman who was in the back. If you need further details on the incident it was on 5-7-23 at 7:07:51 when I placed my order ( carry out order # 433) and had to listen to him rant and rave. I can be contacted via email @ lonidier321@yahoo.com or by phone at 346-971-6957

Thank you. Loyal customer

I checked on google and it says your store on Pineville Matthews rd in Charlotte is open till 10pm. I drove there at 2 pm and the lady told me they don’t take orders till 3pm. Are they just too lazy to work?

My wife started working at Jack in the Box 2 weeks later she ends up pregnant by the shift manager His name is Josh What kind of business are you running

I spent a little over $30 on my food that was for supper and had to throw it all away due to it was wrong, I asked for NO cheese, told him twice, NO cheese and my hamburger was covered in cheese, I AM LACTOSE The rest of the food was NOT tasty, the drinks were nasty so all the meal was thrown.

I tried to call them but the answering service is in Spanish, couldn't understand what was being said. I WILL NOT GO BACK TO THAT JACK IN THE BOX.

m. today in Sacramento California on 35th and Freeport. Waited in line for 20 minutes with four cars ahead of me and three or four behind me. I was told at the order box that I couldn't be understood so to drive to the window to place my order 20 minutes later I finally reached the window and

I'm told by the manager that the system is down and I can't order anything or get any food. Ironically I watch the three cars ahead of me order and get their meals and two cars behind me I am African-American and I am taking this as very racist because I watched everyone around me get their meals and I was denied you need to watch the video. m.

this evening I'm in a gray Dodge 250 ram van. I am definitely running this up the flagpole as a racist move. My phone number is 916-271-1036.

Went through the drive thru at Jack in the box emain El cajon ordered 4 ultimate breakfast sandwiches two no cheese 4 hash browns and two large drinks when I got back home cheese on everything hash browns were greasy meat was chewey no receipt in the bag I come there a lot and they always mess my orders up I let it go and they gave no bun's not letting it go this time I want a replacement order now tried going in today and

the girl working called me a lier and refused to replace my order and tried calling they never answered I want something done about this or I'm calling corporate office in the morning

25 minutes from time of order to actually getting my meal. With 2 cars including mine in the the drive. Ordered 8 Xtra crispy tacos and get home to what looks like 8=raw tacos. No crispy to them. I hate to see what a regular taco looks like coming out of that store.

Must come straight out the freezer straight to the to go bag. This store has always been horrible and when you think the reason for the long wait is because there taking the extra time to make them the way you ordered. Not so.

If I had to rate this store from 1 to 10 with 10 being excellent service I would give them a 4. Only because the lady at the window greeted me with a smile and left me with have a nice safe trip home.

But to sit there and watch the employees just standing there on there phones. Come on I know there is…

Hello I don't mean to be "that" guy, but your JITB store#6404 was not a great experience. I can certainly understand that lack of workers can be problematic but the issue last night was lack of complete food items. I wanted 2 Sourdough Jack sandwiches and was promptly told they were out of not just mayo but also bacon??

So I went with 2 ultimate cheeseburgers w/o mayo and apparently w/o yellow cheese as well. As it was late I accepted only to be charged full price for incomplete food items. I just ask please to better and at least prepare better thank you.

Went to the jack in the box at Noland Rd, and 70-hwy. Sat for 30 minutes in the drive-thru for 30 minutes, got told to go park and someone will be out. An hour later I went to the drive thru and got told we're understaffed it'll be another 20-30 minutes.

It's a fast food restaurant! 30 minutes is too long! So I tell them to cancel my order. No, you have to figure out how to cancel it yourself, we can't do it here. I will not be going back for awhile.

This is ridiculous if it's a staffing issue, get more staff or schedule better, because y'all are going to lose a lot of business if it keeps up.

Went and ordered at Aberdeen jack in the box and two of the workers should’ve never gotten a job with how they act. One I think named nakita trying to sell her body to customers and the second I think his name was Justin or justice.

But he was sellin right in the parking lot right next to where I was parked. Was just cussing up a storm non stop just rude and unintelligent

Jack in the Box #4839 Drive Thru Order #161 Employee Karen

I ordered 3 egg rolls and it took 22 minutes to receive my order EXCEPT Karen gave me onion rings instead of my egg rolls! There were three employees working and there were five cars waiting in the parking lot to receive their orders. Additionally there were two people waiting inside who told me they had been waiting for 15 minutes for there order. I love Jack in the Box egg rolls but this is the fourth time I have experienced poor slow service. I can’t understand how sticking 3 egg rolls in the fryer can take 22 minutes or how egg rolls can be confused with onion rings. I did not have time in my schedule to return to Jack #4839 to return the onion rings. I am very disappointed with my recent experiences at Jack in the Box. Please…

My order prepared incorrectly after repeating it 3 times.

Jack in the box advertises they are open 24/7, correct? my husband and I were craving one of your breakfast sandwiches, so we went to your store in Silverdale, Washington, at about 4:00am, no one was there, so we went to the one in East Bremerton, when I got up to the speaker to order the employee lets us know that they are opened at the moment, for the reason being that they were updating the system, that they do this every night, so

yes i came back with, are you fucking kidding me, and asked him why they don't put signs on there menu boards so people don't assume they are open, he came back with, wait a minute now, calm down, you don't have to get so hot over this, and lets me know his manager wanted to say something.

so she speaks up and tell me i don't need to cuss out her employee…

Went through jack in the box drive through. They forgot my grandson's medium fry. I had to park and go inside and wait for the fries. This caused my grandson to be late for school. After dropping him off I went home to eat my food.

They gave me the wrong order. And the food was really gross. It's really frustrating when you can't even get the right food you ordered. I would have went back and got the right order, but I live about 25 minutes from there.

I would like a refund.

My husband is in the hospital he wants Jack In The Box. Always orders an ultimate bacon double extra patty. So he wanted me to go get him a burger only. On 4/20/23 I waited in the drive-thru for 10min.

Nobody came so I drove to the window people are there sitting on the counter talking. I see kids walking where the staff should be at. I knocked on the window the man looked at me and waved his hand like go away.

So a thin short lady with long braids come to the window and said we are closed. When she opened the window all I smelt was marijuana. She said we closed come back in an hour. So I googled another Jack in the box.

It sent me 15 min away from the hospital when the location were I was at was 4 min away. On 4/21/23 I went to get him bacon cheese sandwich before I head to the…

THEY ARE ALWAYS MISTAKING MY IRDER!!! No matter where I FKING GO. I uust ordered a #29 AND IDEK WTF THEY GAVE ME. I went back to tell them and they "couldn't do anything". There is NO MANAGER AVAILABLE EITHER TO TALK TO. Customer service is HORRIBLE

I waited 10min for my jumbo cheese burger and when the asst manager gave to me it was sitting for ten minutes he ask me if it’s cold to bring it back which I did he told that it will a few minutes he lied all he did was put in the microwave came home ate half and got totally sick I will call serve safe and I will file a complaint

Waianae Jack In The Box drive thru. Provided the cashier with the Jack In The Box Kamaaina Card for a 10% discount. The cashier handed my credit card back with attitude and no receipt. The order was large and there was an issue with the order which was quickly resolved.

But due to the little issue I forgot to ask for the receipt, but I usually don’t need to ask. It’s usually automatically given. When I drove off I wondered why she never gave a receipt and in my head I knew it.

It was a large order and she didn’t give the 10% discount. I would have an image to share, but I never got the receipt. I know the discount wasn’t given, as the total I was given was the total charged to my card.

The store in Crosby texas, is the worst store you have. They are always out of everything not using the grill or take forever to get 2 customers through the drive threw and the staff makes you feel as if you are bothering them ordering