Jack In the Box

I entered the restaurant and immediately everyone is speaking in Spanish. I have no idea what’s being said. This area is mixed with all nationalities and for one language to be used is absurd. I asked for a bag in English and the girl looked at me with headlights on clueless as to what my request was.

In addition I had to ask someone again to let me know which flavor was Fanta strawberry as the soda machine displayed all the description in Spanish. This experience changed me in ever coming back to this establishment and I work across the street.

Please hire staff that are bilingual that can assist us customers.

The Anaheim store on Euclid is just awful.

First off the speaker in the drive thru is not working! That on top of the person in the other end doesn’t speak English as their first language make it very difficult to order and actually get what you ordered.

I ordered the salad, said I wanted grilled chicken. I opened the salad and there is this big piece of grilled chicken making the salad useless to me on the road. I threw it out the window and drove off.

Please fix the speaker and maybe train employees to know you sell Fanta zero, they act like they have never heard of it. it’s a mess !

I put in an application over a month ago and I still haven't received a start day the manager gave me the wrong number before realizing that I already sent my private info to that number like my social and birthday all that info I was never scheduled a start date and I need some answers to why that was done to me plus the manager was super rude and didn't wanna come out front to do my interview which she set up

The worst service I've ever received from fast food. Their soda fountain was out of order and they gave you hot cans of soda. They did not have napkins, you did not have trays to put your food, the lines for long service and the manager in a bad mood complaining about everything.

The line at the drive thru was very long and they made them park. The Jack in the box is 1880 Coronado av San Diego Ca

I needed to cancel an order very early this morning because it was discovered that your app selected a different store, for whatever reason I don't understand. The store was 20 mi away from the store I was at. I tried to call the employees of the store I was in tried to call and even those Jack in the box employees didn't understand why phones weren't being answered.

They said they always answer theirs.

Employees placed order markers in the drive thru lane and sat inside on their phones not willing to serve customers based on the 24/7 policy through the drive through. Employees told me it was temporarily closed due to them being on break and it remained closed for 2 hours while I waited and was never opened.

Addressed a complaint last week still no contact. Received a email stating that someone would get back to me. NIce customer service

We are at Jack in box on 7 Hwy in Oak Grove. We have been waiting 30 min for our food. Our food order was skipped and every one else has been served! This si ridiculous! No offer for coupons or refund no worry or anything.

Worst customer service I have ever had!

I understand the jack in the box off marsalis and 35 in Dallas has homeless people to deal with but they are stereotyping people who aren't homeless. I am a customer not homeless and work and yet maybe cause I carry a backpack they follow me to the bathroom they are completely rude to me and it's been going on a good 6 months.

I'm at my wits end I can't even go in and enjoy my breakfast before work without being harassed by your employees. At this point I'm avoiding jack in the box which is a shame cause I like your food

Employee Gen at Kunia Jack in the box is a terrible worker. I asked if possible to change my drink. she turned and started cussing and I was able to hear her call me a little shit. I didn't think it was too much of an inconvenience to be called that and very unprofessional on her part.

Order 4 tacos with extra cheese large curly fries, large Dr Pepper and 2 cheesecakes we get to the window no car in line it took a little 10 mins thinking maybe the food would be fresh and we asked for ketchup and hot sauce the girl at window says they are in the bag and I looked no sauces no curly fries so we tell her she rolls her eyes turns around goes and

gets then no apology hands them over asked for condiments again she grabs some with a ugly attitude no apologies, and had a very ugly attitude then we check tacos we get charged for extra cheese and they did not have extra cheese, and they were not fresh after sitting there for 10 mins you would think the food would be fresh this is Why I rarely visit Jack in the box customer service has been so

bad so many rude people at this…

m. and relayed my orders the second time I came back around the manager started yelling at me telling me that I was disrespecting his employee when I was not I was just talking normally my voice sounds different so

I tried to explain to him that I was not trying to be disrespectful it's just the way I talk and he proceeded to 86th before sticking up for myself and not allowing someone to unjustly The stores location is123 S 4th Ave, Pocatello, ID 83201

I ordered from my local Jack in the box at 2666 n josey lm Carrollton Tx 75007 on 7/6/2023 and it was to be delivered to me via Uber eats. I received the food but I was very disappointed with the quality of the food.

It was noticeably old food that most likely should’ve been thrown in the trash. The buns on the burgers were very hard around the edges, the onion rings were dry and hard and inedible and the drink was out of flavoring and was just light pink carbonated water.

The customer service is horrible . They don't ask me if I want any sauce . They just slam the window shut on me and wait for me to leave . Their starting to sound like Mc Donald's with their broke ass machine.

Can't even get a shake on this hot summery day. I've been coming for a week straight and still no oreo cookie shake for me

On 7/4/2023 I placed an order with an associate at jack in the box #6030 thru the drive thru order box for 10 tacos with taco sauce withe this order I did not receive the taco sauce for the tacos. I placed a second order with jack in the box #6030 in Rexburg on 7/5/2023 for 20 tacos and when I ask the associate if everything was in the bag she in formed me tha everything was ordered was in the paper bags when I checked there was no taco sauce there we I informed her thre was no sauce in the bags she informed me that the order was completed whit out checking the bags for her self very disappointed with Jack in the box for poor quality of service to customers.

You guys advertise 24 hour drive through. But every time I go to drive through. Around 3.45 and 4am is always closed but the drive thru sign says open.

I went to pick up a order that was made on line. At the Jack in the Box off of Las Vegas Trail. When we arrived to pick up the order the order wasn't ready yet and was told that they didn't have large cups or could give us a Oreo shake.

The inside of the store was already closed and it was like 8:00. Then I asked the girl that was working the window if I could get a refund on the coats that were supposed to been large size up.

And before I knew what was going on another girl that worked there came and confronted me in the window saying I was being rude because I asked for 30 Cent refund. Yeah Mommy and then I got upset because the lady was yelling at me and I started yelling back she told me she could refund my money but I chose to get the food and then she told me to pull around front.…

My food was disgusting! The biscuit was wet and stuck to the chicken would like a refund please the chicken itself was gross as well

We went there at 12:40 am and went to order the Manger told her to take my order she screamed that she didn't want to take anymore orders she said do it now so she said what do you dumb mother fuckers want so we left

4 cars in front of me ... took about 30 minutes just to place order, another 30 minutes to get my order ... never seen snything lile it ... then they were out of the cheesecake i love so much, didnt find out till i was ready to drive off and i asled them if thw cheesecske was in the bags,, the cashier had to check the bag,then ask someone to go get it, then

another 5 minutes before they told me they were out. inexcusable problems on a friday nite of a holiday weekend ... workers were trying hard .... store needs real management person in there to take over .... i love jack in the box, but it will be awhile before i go back there in the hopes some of these problems have been fixed

I went to the following Jack in the box to pick up a mobile order tonight, 6/28/23, 1585 E Warner Rd, Gilbert, AZ 85296, my curly fries were not in the bag, so my daughter went to the restaurant with the receipt and she was greeted very rudely, the male manager threw his hands up and said he knows the fries were in the bag as he saw the lady put it in there, again there were 2 fries in the bag but

they were both regular fries, and 1 was supposed to be curly fries. They continued to argue with her, the male manager refused to give her a name and then rudely told her they would replace the curly fries this time but next time they would not, he then

preceded to go and talk in spanish to another employee while looking at me. I GOT THE CURLY FRIES AND THEY ONLY FILLED THE BOX LESS THAN…

Ok, so today about 7 minutes ago my boyfriend and I, went to jack in the box in Troy mo and the manager who is the African American lady was so incredibly rude and disrespectful in so many ways all we did was ask for some sauces and when she opened the window she threw the sauces at us screaming at us hitting my boyfriend in the face with it she was cussing at us and

then kicked us out for no reason we did not do anything but ask for sauce and they made our food wrong I ordered the ultimate bacon and there was no bacon on it at all we ordered a medium meal but they gave us the small drink and small curly fry so I called up there amd she yet again was cussing at me yelling at me and calling me very inappropriate names like bitch and

cunt I want her fired immediately or im going to…

com

Bad service worker made me park when no one was in line and made me wait over 10 mins when I’m a busy nurse and told me they were special and they didn’t have to move and park so I could of gotten my food if I had to wait why not them we were the only cars in that line I will never eat there again or my family I heard you sell horse meat wow

The person in the window where so rude. She have a very bad attitude with me. Her name is Ciara

They never give me my receipt and not to mention how rude they are. It the jack in the box in hidden springs road in Wildomar next to the chase bank.

Waited in drive-up 30 mins at 10:40pm on 6-26-23. Was traveling - was told some items not available I assumed because of late hour. Should let people know ahead of time. When order was received & we pulled away we found it was both missing items & items received was prepared wrong.

Had to get back in line for another 20 mins. To get what was left out. Poor Service !

On June 24th I went to Jack in The box I bought two jumbo jacks two Cokes and two two orders of tacos I got charged 18 almost $19 for it 18 to 18 something I paid by cash app card and I left two days later I get money taken out of my cash app account and the email from you guys saying that they updated my $18 charge to $36 I didn't pay $36 for two jumbo jacks two orders of tacos and two Cokes two days later

It was the worst experience ever! No drinks, no cream for the coffee. The coffee was horrible. Our food was cold. It was just so so bad.

Ordered thru mobile app got to store on Washburn in klamath falls and was told they can't fulfill order but no way to cancel. Took my money for no food.. want my money refunded or I'm turning this in for theft. 96 19207009661059072 order number

They ignored me when I wanted to buy extra ranch. Asked for no salt on fries dodnt get that. Fries were under cooked. Just tried to rush me on and they were not busy

Ordered thru mobile app got to store on Washburn in klamath falls and was told they can't fulfill order but no way to cancel. Took my money for no food.. want my money refunded or I'm turning this in for theft. 96 19207009661059072 order number

I was in the drive thru at the location at 7412 E McDowell rd and I noticed that there was a man with a managers shirt in his suv of some sort. And he was smoking something out of a pipe.

Well I said something to him and he called me all kinds of names like you fat old bitch go suck a dick bitch wrinkly self. Broke bitch. I don't think he deserves to be a manager he is disrespectful and I promise you I will never go to any of your restraunts ever again.

I will tell all my family the same thing. They use to have really nice people that worked there but not anymore.

Had to wait for our food for over 30 minutes. They need to improve their service. Food got cold so they had to redo the order. Seems employees are confused and don't process orders correctly.

I ordered 4 buttery combos. Took them home. It was a burnt patty. With Swiss. No buttery. And the fries were cold

I have been waiting patiently for the patty melt to return to Jack in The box it's been almost 2 years I won't go to Jack in The box until they start serving the patty melt again

Well. It’s not the first time it has happen I’m tired that everytime I get off work late and I wanna stop by Jack and get me food it’s always close. They should remove there drive to hours to 12 instead of 24 hrs I wish I dint work late but have to prove for my family and after working 14 hrs I would like to get some food before going home md rest.

I get off at 1:30-2 at times. Me everytime I feel like getting Jack it’s least a problem. At this especific location. 9302 Jensen drive houston tx 77093. It’s a Saturday when I stop by and it’s frustrating. Cause it’s the only one around close to me and on way home.

but y’all should check on it it’s not fair or get employes that do wanna work. And I wasn’t the only person online to try amd get food. At least put up. Sign or close it down and…

Lied that their computers are down. Then said other people are ahead of me AT 4:30AM. which there were none.

I stood outside of your store at crosstimbers and I believe Fulton and I observed what I thought was an employee buying crack. After he bought the crack, he went into your restroom and I'm going to assume that he smoked it today when I returned to by myself, something to eat before I started work, I went to tell your manager and she is persisting on.

She doesn't know who I'm talking about your cashier with the glasses act as if she doesn't know who I'm talking about, but as soon as I pulled off guess who she's talking to right around the corner. The guy that bought the crack so I'm trying to understand why is it that I'm being lied to and why is that your employees are allowing crackheads to take out your trash and then lie about it.

I don't know the young lady's name, but she's the only…

Normally I have exceptional service and food from JIB, but today was as if nobody knew what QC is! I was given tacos which obviously had the meat slide out as there was a sliver of it still there! 99, but geez!

All tortilla shell and hardly any of the meat! :( The attached image is the better one, as I had started eating the slivered one!

Really Bad Service!!!! This is like the 4th time i come to this location, and the service is just horrible... This last order takes the cake.. Simple, Easy, and yet so wrong.. I ordered 2 tacos with no lettuce and a order of Mozzarella Sticks...

And sure enough tacos had lettuce on them... But that's not even the worst, the person had the audacity to laugh and get upset with me... I asked for the Mgr. Name and District Number and they gave me a Bogus Number!!!!

Please contact me back regarding this matter... Thx..

Every morning when I go through drive thru around 5 15 am at jack in box on 20350 Park row drive jaty tx 77449 either no one responds even though lights are all on or if they respond they refuse to service me by saying we only doing app orders at this time. If that's the case why isn't there a sign posted it's as if they seem to always have only one employee and I guess they decide if they want to serve or not.

I'm sure many customers have stopped and left cause of this same problem. Frustrating!

If I could give it no stars then I would... We will not go back to any jack in the box as this is the second time in less than 2 months that my husband went to get me a shake but

had to wait in the drive thru to order and when he orders they tell him they aren't making shakes. There is no sign and at our jack in the box there is no way to get out of the drive thru, so consequently he was having to wait in a line for almost 45 minutes for something that they didn't even have.

There was no sign stating they didn't have shakes or anything. We have constant problems with our location. You have lost our business all together.

I visited 11285 sierra ave in fontana California. And cashier Pedro refused to exchange a cold coffee to a hot one it was $ 149 And he involv3d manager name. m Pedro orchestrated a everything. All for a small cofffe

My Sourdough Jack was not nearly fresh and when I requested a new burger to be made I was told they had just made it which is insulting to me considering I do know what a hot Burger should be like when I bit into the burger it was like eating a sub sandwich. The employee was rude to say the least and very disgruntled. The sandwich itself what tasted good but would have enjoyed it if it would have been at least warm when I got it from the person behind the counter.

I went to Jack in the box yesterday morning around 11:00 11:30 I ordered a loaded breakfast sandwich and five orders of tacos I asked for a lot of hot sauce and I waited in that line probably for 20-25 minutes I finally got up to the window and the rude ass lady that opened the window walked away after I gave her my card and

the coupon I had The order cost 18 and change and the coupon brought it down to 15 and change after she walked away to talk to somebody else at the counter which I think was the people in line before me a girl with piercings all over her face came and made me wait about another 5 minutes and I asked her is their hot sauce in the bag she said yes and I said how many she's like I don't know which was totally rude but

it was the worst service I've ever got from a Jack…

On 6/5/2023 @ 11:57 pm I came thru the drive thru to pick up a door dash. I then placed an order for myself. I ordered 2 Jr jumbo jacks started eating the sandwich I looked down and my meat was still raw I asked Robert who said he was the manager on shift if he can replace the sandwich which I only started eating one of em and

make it well done he then replied no cause it’s half way gone I said I didnt pay my money for this type of service I stated I was not going to eat raw meat he said I can’t help u, I then asked for my money back he said to get out his drive thru and find somebody who cares.

This type of people don’t need to be working if they don’t kno how to deal with costumers. @ location 7161 w Craig Las Vegas nv 89129

Walked into the store this morning to let them know that there was a garbage can right at their entrance with overflowing litter on the can and ground. The person I talked with asked me where it was and we walked over to the can. I could tell she was not appreciative of the information. Just passed by this afternoon and the litter is still there. I have to pick up used food and drink wrappers at this establishment several time a week. Can you let them know!

Regards,

Lynn Shivers (neighbor)

To begin with, I like your food, I have for a very long time. For Breakfast, I usually get the meat lovers burrito, but this morning I chose the Jumbo Bacon Platter. You should be embarrassed by call this jumbo. The maybe half of a scrambled egg pieces were so small, they were falling in between the tines of my fork. The bacon tasted horrible and the "mini" pancakes were so hard, they were either overly cooked (microwaved) or stale. Either way they were inedible and I threw them away. And to beat all, they had the nerve to charge me $6.00, but it really isn't the money, but the audacity to call it food.

When I work an overnight shift at the hotel I work for, I look forward to stopping and getting something to eat on the way home, and until today, I use to stop at Jack in the Box. And…

I ordered an bacon all american hamburger and when I got home it was a triple cheese hamburger. I paid a lot more for something I did not received. Why doesn't the people working there check and make sure that they are giving the right order ti the right person?!