Jack In the Box

I waited in front of the speaker to place an order for 32 minutes and ended up being the only car in line and still couldn’t get the worker to take my order. He kept telling me he was short staffed and I needed to wait.

It was the most unprofessional and disappointing fast food trip I’ve ever experienced. You can’t get a phone to work to call anyone local or at corporate office. It’s absolutely ridiculous. It occurred in 365 in port Arthur tx on august 15 at 915 pm.

I am appalled that the manager would let this happen. I ended up leaving after sitting there for half an hour and I’ll definitely voice my opinion to whomever will listen.

This will be about the fourth time and the second time at the specific location that the cash machine or something's wrong where I can't get my order in and then I'm forced to stay stuck in the the drive-thru. I understand equipment fails but your Associates could at least put a sign up the minute they know that the system is down so I'm not wasting my time in the Drive-Thru lines stuck.

I don't think it's fair to me or anyone and that's all I'm asking. The McDonald's in question is on 4741 E McDowell Rd, Phoenix, AZ 85008. I would also like to mentioned that the surrounding jack I'm the boxes lack professionalism and courtesy without warrent as to why theu should lack it I could understand if the client is rude but I'm not and I get treated like shit.

I guess it's the ghetto and these…

The restaurant at El Camino real and Lafayette st, Santa Clara, Ca. the manager there has instructed the staff to spit in people's food. The female staff commented on how smooth the male staff member was in getting the shit in my coke without me seeing it.

00 and never allow any one who worked there to hold a position at this company again. Or we go to court and let the judge decide.

I ordered 7 jr jumbo jacks 4 with bacon meat cheese only 2 all the way with cheese light sauce 1 no cheese no lettuce no mayo add mustard 10 tacos all the way 4 tacos meat and cheese only I checked order before I left burgers were all wrong no bacon 2 of the all the way had ketchup 1 pickle and lettuce 1 had mayo pickle only and

no cheese on 6 of them I took bag inside and told them they were wrong the young man argued with me for 15 minutes i informed him i was contacting manager and head office he told me is right here band pointed at lady standing sde of him I also told them I have text with burgers were to be made I asked several times for remake on burgers he said when I calm down I asked manager wasn't she going to do something she just stood there no i asked again for remake of…

Bad customer service rude AF and the food be cold and the steal your money

I bit into this piece of plastic while eating a sausage croissant.

I had came to jack in the box in Ferris on Saturday August 12,2023 at 1:50am and was told that they were closed. The girl was rude about it when I tried to ask her why? if they close at 2:00am.

Please get better people to work your store because the same thing happened this Thursday night on August 10,2023.

The dirtiest Jack in the box I have ever been to the food was not the normal Jack-in-the-Box standard. The bathroom was filthy. There was not one clean table in the restaurant, so I. I w

Store #3999 I use to visit this store often, now it’s down to maybe once a month. Service is poor and very very slow. Today on drive thru the young man was taking one car order at a time. One customer drove off he would take next order.

I have worked fast food plenty of times to know that you take all the cars orders to move this line. It was a lot of cars. I have NEVER wrote a complaint on anyone but today was ridiculous. Getting to the window he is moving like a turtle. Just unacceptable to me.

This store has new faces every-time I come here. Not trying to get no one in trouble, just train them on better customer service. Thanks

I visit three times week Palm springs Palm Dr st Very polite do you have salsa we are out on every visit they say this to me. I said check reefer sure enough the salsa was there she gave me two I'm white male however two Mexicans walk in and order she ask them if they would like salsa video tape racist Tried of nonsense I may send to the media. Not happy

I went to your store on Main Street in Hesperia and I ordered a southwest salad when I got to the window I asked about the chicken on the salad they showed me a container of the chicken they put on the salad there's like three pieces you tried 769 for a salad and give me three pieces of chicken and wilted lettuce I don't appreciate that they said that this new from Office home office really 769 for a salad that you gave me three pieces of small chicken wedges that is not correct my salad was bad in the first place and

then they give me three pieces of chicken I'm really dissatisfied I go to Jack In The Box all the time and I never seen the salad looks like that now it won't let me upload the receipt all you have to do is call me

We have a loud car and when we pulled up to the window the side was rude and he wouldn't serve us . His boss was rude as well we backed out they shouldn't be able to treat people like they did us...

This is the most disgusting restaurant burger joint I have ever been too the staff is shameful and disrespectful and completely unappreciated that anyone goes to your ceap burger joint do u realize the burger u sell are the worst bottom of the barrel crap on.plsnst earth they are fill of sulfates and that fake meat glue that has everyone constipated n with cramps due to yiur warm mayobauae being served the foreign.manager female needs to get fired there's a pubic hair in my burger these fucks

ive tried this jacks before thinking just a one time thing but i got food there fri nite and it was terrible i dont know if wa the oil or what but my egg rolls and the curly frid i threw it out after the first bite of each.. id o have a reciept 942 8/3/23 bottom says 197092(11.51)

At time and date (1:58p),(8-6-2023), my girlfriend and I arrived Jack in the Box located at 9302 Jensen &Tidwell. The young African American with bracelets in his mouth tries to charge us $12 for four egg rolls. I told him that he must be crazy. He said " well that's what my screen show". This is bad business how these employees and including the manager that tolerated such behavior may have been for a while scamming bogus prices from customers. I was upset and drove up to the drive thru window on camera and exclaimed" HEY!" But the the slim employee pretended like he was typing on screen menu. The Manager in black shirt tried to dissappear but I seen him walk away. It's all monitored on Jack in the box camera. Please resolve and remove these crooks from employment.

Thank you

Why is Jack in the Box at 105th & Stark, Portland oregon closed? It's 3:08 on a Sunday and no closed sign. A girl is sitting inside and won't look at me. A car behind me left too. This isn't any way to run a business.

Not if you want customers! I won't be back to this location.

Location 6137 on Main Street in Durant is excellent. The down fall is that the ac sucks. It was extremely hot in the dining room. The ac needs to be fixed for these employees to do their job and not be at risk for heat stroke.

I went into jack in the box on court street in seguin texas and they gave us two wrong burgers. I asked for a chicken sandwich with cheese. I checked my chicken sandwich no Mayo and I know it’s not served dry but anyway no Mayo or cheese.

So I can go in they throw a cold slice of cheese on it and Mayo and give it back. Then they got another sandwich wrong but because of how they handled the damn chicken sandwich we just kept it.

The Jack-in-the-Box in Hermitage, Tennessee is ridiculously slow… If you go after midnight expect to sit in the drive-through for over an hour when there’s only three or four cars… They literally only have two people working… This is ridiculous… can you pull up to the intercom edit text in 15 minutes to take your order. I know you can do better than this…

Do not use my email it is not active. 59 plus tax got wrong food. Went into restaurant for a refund. 60 tax I had to pay. I already paid 9,5% tax on the order . 60 would be over 60%tax and besides that they should pay me back the tax not scam me out of even more money.

By the way I threw the food out because it looked like someone stepped on it! And I've been told when you complain at jack in the box they spit on your food. Maybe I should get a lawyer. Pluss tell the irs there charging over 60% tax.

Call me 909 545 2502

Paula, the General manager for the location 1001 E. Rosedale, off of 35 in Fort Worth Tx, Was so rude and unprofessional. I ordered what I order every day, A large mocha iced coffee with whip cream. I go to several different locations, including this one.

Never have I been denied something so simple as whip cream. Paula refused the whip cream, I even said that I would pay extra, she said I don't have a button for it. She was very arrogant and rude. I left and went to another location, ordered the same exact thing with no issues at all.

I was told that a district manager was going to contact me, however I haven't heard from anyone. I don't usually foul complaints, but that's just how upset I was because of the treatment I received. She needs to be trained on customer service and…

The Jack in the Box in Fullerton on Palm and Imperial is a mess the floors and tables are dirty. Fingerprints all over the doors bathrooms are disgusting

A employee at Jack in the Box # 5415 (Francis) was rude, didn't want to give me my receipt and complained that when using a BOGO receipt. This type of behavior should not be tolerated.

On Sunday, 7/30/23, I receive an order of churros that were cold and appeard uncooked. I called to report the incident when I got home, however, nobody answered the telephone the first two times that I dialed. On the third dial, a female anwered the phone.

I reported the incident but the female didn't respond, she simple hung up the phone. Because of the response I got, I returned to the Jack In The Box on Plank Road in Baton Rouge, Louisiana. When I entered the drive thru, I informed the worker that I was returning an order that I purchased earlier.

I was asked if I was referring to the churros. I replied yes and drove to the window but nobody was there. I blowed my horn several times to inforrm the employee that I did not want a replacement order, however nobody appeared at the window.…

My daughters and I went to the location at 4626 Fredericksburg rd san antonio tx and they would not take our order. Mind you tlhere were other people that were served. So I feel totally discriminated against and my daughters were very hungry.

This is not the first time at this location either. Your company has just lost a few great customers

this place and the one in Marysville are ALWAYS “closed “ or “re-booting their system” in the middle of the night . 5 hours away and I work nights and when I get into town , I sometimes want jack in the box.

but, EVERY SINGLE TIME … they say they are closed or they tell me they don’t have jalepenos or that their system is not working. I am tired of this Shit ! And now I waited once again just for these assholes to say they don’t have jalapeños .

I have at this time been waiting in there drive thru for over 30 minutes to get my order I can get out because I am trapped behind another car

Odessa Texas West County Rd. no meat on either and the shell was so hard and tasted old . He didn't give me a receipt but I still got the bag and box and drink I called it said mailbox full blah blah customer service here is not good nor is the quality. 432-231-3432. 04.

Regina Holmes is my name.

This is the second complaint I make on this order it's already been I think at least two weeks now but I've never heard anything back from Jack in The box about the poor service and food I received when I ordered three croissants breakfast meals and received stale hard bread on my sandwiches and croissant is supposed to be soft.

I had ordered egg rolls and curly fries and also regular fries. One they didn’t put no napkins second I didn’t get sauce for my egg rolls and third and the fries were half full and on top of that they were cold.

I go to Jack in The box in hazard center nearly every morning and just close to it. This individual that is bisexual that works the counter I'm pretty sure he is he always doesn't want to give me my refill coffee he says no you left the building.

But I never left the building I was sitting in the corner of the restaurant on my cell phone. The other attendant at the counter he saw me he gave me a refill. I go back up to the counter for my second refill so I can leave and exit the restaurant and he said no I'm not giving you another refill.

He says you don't get another refill I'm not giving you one. You've already gotten two of them I said I didn't get two of them. He said well I'm not giving you one. m. on a Monday July 24th please do something about this individual he acts like this…

Hello my name is Jeremiah Williams and I currently work at the Jack in the box on 3008 basswood blvd. The restaurant manager Greg is constantly abusing his authority and disrespects all of the employees and customers. He disregards all request for time off with no care in the world.

I genuinely love working for Jack in the box but feel bullied when working with Greg

Last night I stopped at Jack in the box 7720 Farm-To-Market Rd 78, San Antonio, TX 78244 and after waiting 25 min in the drive thru I was greeted by a very mean Manager when I asked why did it take so long for my order. Knowing that my food would be cold I asked if it was still warm then the person totally went off on me yelling and cussing at me just for asking.

I then asked for the manager and she said the she was the manager and proceeded to shout and cuss at me. I felt like wow this is how they treat customers who ask if the food is hot and fresh.

She then told me to leave and never come back which in this case I'm not to happy with that because I like Jack in the box. I feel totally embarrassed and shocked by her behavior and can't believe that the company would have a manager that…

Unable to buy food, ignored buy management and staff team, received a bunch of dirty looks. Wad made to feel like I wasn't welcome there. So I had to go somewhere else to get food

Constant bad service nasty food the woman that is at the counter or the window either hates her job or just hates white dudes

I have a complaint on the jack in the box in Sanger Texas On Stemmons Frway. It states they.are open 24/7 so I go up there at 11:30 pm.on July 19th .dining room lights were off .drive thru was open 2 vehs parked in the employee parking area .went up to.drive thru Noone responded .so I drove on up the window. Noone in the area so as I was leaving I looked inside there were 2 employees just standing in the kitchen area .was not taking orders .this jack.in the box is a lost cause .

Every time I come into this Jack in the box in the morning here at Richmond, El cerrito del Norte, California. And this is like the fourth time happen. They said the system takes 5 minutes to restart and I said that's fine.

I'll wait in a minute later. They come up to me and said system is down so I can't get no french toast they said. I'm very very disappointed. Here is the address, 5920 Cutting Blvd, El Cerrito, CA 94530

complain about the Jack in the box off of Texoma parkway here in Sherman Texas I have called for 3 days in a row and have no answer that they have messed up my order or something is supposed to I'm trying to get the order replaced but for some reason I'm not able to get in contact with somebody.

or when I go up there there is no manager available to talk to and nobody will help me at all this is day three that I'm trying to get an order of replaced. and it was supposed to been for a breakfast burrito with a large fry.

but instead they gave me two wraps two chicken wraps with zero fries. I wouldn't care if they would have told me there was out of the stuff to make the breakfast burrito that it could have been substituted but now here it is I just want my food

Me plus 3 cars were waiting in line & he never addressed us he was in the dining area on his phone as everyone honked their horns trying to get his attention he then went outside and smoked a cigarette still ignoring us when we asked what the hold up was he shooded us away & became very aggressive & wanted to fight.

I work for Uber eats & multiple orders we’re coming thru for this location i had to cancel all of them. He lost y’all a lot of money because he didn’t want to do his job. Ive never had an issue with this location they are always accommodating except for Allen.

I’ve never had an issue with ANY Jack in the box location. the only issue I’ve had is when y’all system is down AND EVEN THEN y’all still accept Uber eats order because it’s an online transaction so he clearly just did…

I walked to Jack in the box located at Ironwood and Government drive Couer d Alene Idaho on my lunch break at 12:30 pm. All the doors were locked. One employee was out back on a smoke break. Iasked about the doors.

He told me that only a couple employees worked so couldn’t have walk ins.

RE:Store #1144. Employee Fletcher First I could barely understand him at the order speaker nor in person. He looked sweaty too. I ordered 2 sausage croissant combo w/ 2 iced coffees. While the food was good, the coffee was watered down.

I saw him pour the coffees. There wasn't enough coffee for the second cup so he added a bunch of ice to make it look full. As a matter of fact both cups had more ice than coffee. 68, I gave him $23 in cash. big deal right?

Well, it's the principle of the matter. I have no images so you can take my word for it.

Store number 8330 order number 173. is the worst experience we’ve ever had the inside dinning area was closed and drive-through was slow and not capable of understanding us And couldn’t she couldn’t speak well enough English for us to understand her.

Secondly, the order was completely wrong third when we got the order, the hamburgers were completely cold and put together wrong. The fries were burnt cold and awful. The whole experience was terrible when we got there and even the inside store was closed it was 11 o’clock It was closed.

There was nobody around we had to go through the drive-through and then after that I went to go do your survey and I couldnt even do the survey because the receipt that I was given was completely faded, and I didn’t have all the digits to even put the code…

This complaint is concerning the Jack in the Box in Wentzville Missouri. I sat at the drive through for 5 minutes without anyone responding, I drove to the window without seeing anyone. As I drove around the building, I observed the employees outside smoking, including the manager.

I ask if they were open. She said yes. I went inside and people started coming out of the back that were inside and not answering. It was plain that two of those that came out of the back didn't work there.

They were dressed in what I would call beat up dirty clothing. I ordered anyway. One of the employee's was eating the french fries out of the place they take them from to serve with her hands and, licking her fingers and getting more.

The guy making the hamburger put on one glove and I observed him putting…

We got to the jack in the box in gresham, every time we go the are out of somthin eather foor or drinks. The kids there are vary unprofessional, no uniforms, dont ask what they can do or say thank you, rush you through your order and out the door or away from the drive-through window.

We are always missing somthing from our order and we dont live close to just go back and even if we did they question us. We call to talk to them about it and they hang up on us every time.

The Jack in the Box close to me is full of teenagers now. They get your order all wrong then laugh among each other like it's a game. Get seriously tired of the crappy service when I'm spending my hard earned money to buy food from your establishment.

Love the food, when its made right and I get what I asked and paid for, and am just pissed that this location has gone to this. I used to know the other employees and the orders were right and fast service.

If you a damn about your company please do something about this location. 9629 W Fairmont Pkwy, La Porte, TX 77571

11 when questioned about she got rude and had an attitude I've been coming to jack in the box for years since I was little and never have I ever felt disrespected and I didn't even get the right change back. I most likely won't be ever coming back

Saturday morning I went to our location for a breakfast burrito. We needed something easy to eat while painting the house. When I got home and opened it, the tortilla was completely torn. The staff HAD to see it when they wrapped it up.

Fast food is one thing, sloppy food is another. It was a very disappointing experience.

An employee named Mario was very rude to my family while we went thru the drive thru today Saturday 15th around 10:40pm. When explaining an item from the menu he was very rude and using a demeanor tone. My family has always visited this Jack in the Box for the past year since it’s close by our home.

It is in 486 Broadway, Chula Vista, CA 91910. We have never had a problem and that staff has always been friendly until today that we had this encounter with Thais employee named Mario. Not only did he speak in a rude tone but he walked away from us when we tried to speak to him in person.

I hope someone speaks to him and reminds him of what is the definition of great customer service. Thank you

Charging customers cards when told to cancel the order. Need a refund and a apology.

I went to store 3184 in Victorville California and I ordered a double ultimate bacon cheeseburger fries and a coffee I asked them specifically please make my hamburger fresh because the last few times I've been here my hamburgers have been burnt and dry well I get my food out in my car a person named Ashley delivered my food to me she was very rude I asked her for my receipt you went inside through my receipt in my hand and

went inside and didn't even answer me I said thank you you should say nothing to me then I got my hamburger my hamburger was still not fresh it was burnt and it was dry you paid good money for that I paid $14 and I got a dried burnt hamburger I've been having trouble at the Jack In The Box and I love their food but

they have to start getting it right I don't…