Jack In the Box

I work for a Jack In The Box I have been with Jack in the Box for over 10 years I went to store location number 4736 I went there on early Thursday morning at 11 minutes after 4:00 they told me they couldn't take my order where she was getting ready to tell me and I told her no it does not take the system 10 minutes to reboot went to pay my money the young man in there told the lady he couldn't take my money and

I'm very highly pissed off cuz I got poor customer service I get out of drive through I go back around a man drive through we both sits and drive through he was an Uber pickup he said for over 20 minutes there are customers behind me once I pulled up they drove off the young man came to the front door open the door curse me out I took the picture of the wall of their DM I spoke…

Address: 1703 S Beckley Rd Glenn Heights, TX 75154

Went there this morning, 9:13 am. Made my order, both persons with headphones were talking about her problems at home. One said " I am so tired, i have not been able to sleep...when I get home my children say I am so hungry what are going to cook..." they were talking for a long time and not working. When I asked in a nice way for my order (review your camera), one of them (obese) answer with an angry tone "they are working on it", I said you are just talking. The other woman (also with headphones), returned a few minutes later with the food, threw the bag on the front desk and did not said anything. Very poor customer service. Please tell me what are you going to do about it?

Thanks, Freddy Rodriguez

I just stopped after a long night's work at a Jack In The Box location and they told me that they are only accepting doordash orders. Why would a customer who took the time to get in their vehicle to drive to their location not be as important as a customer who's just sitting at home waiting for someone to bring them their food that is a pure sign of laziness and

discrimination against individuals who are looking for something to eat and Jack in the Box being the nearest location I'm highly offended by this and I feel insulted just by going there and now I'm forced to travel even further to a water Burger it might be a good idea for Jack in the Box Representatives to try their own food at all hours of the night just to see the kind of customer service customers are actually getting

Need lids for shakes not open lids in Texas

First of all don't put someone at the drive through window that really does not want to be there. This little girl did not listen and was rude. Ordered 1 item a sausage croissant. Came with no sausage and unmelted cheese.

Drove back through she was incredibly annoyed but when your paying 6 dollars for a shitty sandwich you really want it to atleast come as ordered

Who approved the push-in’s on the burger box? Thanks now my pants and my book on sailing are seasoned with ketchup that le as ked out of that hole. Are you guys not aware that lots of people open the burger box and put their fries and ketchup in the lid?

Each generation start out “young ‘n dumb” until they get into their 40’s and 50’s. The “Y ‘n D” do thing like make “easy open” packaging out of newer ‘bulletproof’ plastics, or switch to more secure glue to bottle seals requiring a chisel to get the seal off inorder to use rhe product!

I bought 2 munchie means at, 3am and was charged 8 $ instead of 6$

Order wasn't filled right. When I asked the guy why was he giving me that he rudely said that this is what I ordered. I was very upset and left with wrong item.

I went to jack in the box this morning (3/27/2023) at the highway 30 location in Huntsville, TX. After waiting in line for about 20 minutes, I started to place my order. ” Maybe I was wrong for calling her that, but number one “I didn’t think she’d hear me since she acted like she had such a hard time hearing me in the first place and

number two…had she not been acting so rude and unprofessional it wouldn’t have happened anyways. I’ve been going to that location for about 20 years and stop almost every day. l used to spend about $200 a month at that Jack in the box and i will no longer be going there.

I’ll give my business to Burger King next door to them. That’s a big hit for one location to lose that much money a month from one customer. Again, I should not have said that, but her…

My complaint is there time management I set in line for 45 minutes barely moved the entire time I only had seven cars in front of me. This is not something new it has happened multiple times before for the only take one order at a time.

This happened at the location on east Berry Street in fort Worth Texas. They did not give me a receipt so I do not have the number for the store with the ID number or anything.

Store in Donna, Texas would not serve milkshake because manager in charge chose to rinse machine at that time. Time was about 10:35 pm and they were extremely busy. Then drove to store #4603 in San Juan, Tx. They answered drive thru by saying they were not serving any food at the moment.

I said I just wanted milkshakes and they said yes and to drive up. They charged me and then returned a few minutes later to window. They said sorry but that their earlier shift had not stocked up and put no shake mix in machine.

So they refunded money to my credit card. Inexperienced managers and clueless team members are the norm at both stores. When will you all fix this? Time was 10:59 and ticket number is order 206 (206106) Authorization 078166. Thank you.

and she was rude to begin with with even before I ordered I went back to see if she could even exchange them and she was very adamantly rude. I told her I was going to complain about her and what was her name she said she her name was Juanita she must be she is a manager .

98 for slop I am not a happy customer and I will be letting people know the customer service at the Jack in The box on mission and quince in Escondido. I work for Jack in the box when I was younger and this was not tolerated in the stores back then hard to believe stores of today do this to their customers.

I was so disgusted that we threw our food away. When I tried to ask her to check the patties she argued with me the patties were right when they went back we're not. They were slapped together with sauce all over…

My Jack in the Box is located in Meyerland, a nice area in Houston, at the corner of Hillcroft and Beechnut. I go there frequently because you have the best hamburgers in the area. Only McDonald's is close.

My complaint is that the Jack in the Box looks like it would be found in one of the poorest areas of town. The Jack in the Box light is off (after 15 years, I've never seen it lit). The drive through is full of pot holes. The order window is frequently not lit. The place looks like that it has been abandoned.

I do not have a photo at this time.

until today,my experience today will much likely cause me to continue past jack in the box to a different fast food establishment. while placing my lunch order a homeless man totally emptied the ice dispenser and not one of your employees said a word except they would remind him next time to leave some for the paying customers so what's the point of a warm soft drink?

congratultions jack in the box you lost a customer that has been with you since the beginning. Bravo

Tiffany M. performed a WONDERFUL job in a timely and CLASSY manner with extreme ease and satisfaction, dedication, devotion, commitment, patriotism, a warm and HOMEY introduction, a warm SMILE, the food was properly packed with QUALITYand quantity, and the TOTAL price was very ECSTATIC!

THANK you ALL so MUCH for your CONSTRUCTIVE patience and DILIGENCE, Tiffany M. and ALL employees in ALL departments! Keep up the GREAT work!!!!!!!!!!!!!!!! Sanjeev

I came in to your store on cook Street and order ed the munchies meal after I payed and was waiting for the order the heavy set guy and the girls working kept looking at me and laughing then kept helping the drive though I asked when would my food be ready they won't answer me kept with the drive though and laughing and the cook kept laughing and

stayed behind the counter a I waited quit a while I asked when my order would be ready they just kept laughing so I said just cancel my order and when the girl went to the cash register she would not give me a receipt she kept the receipt and said I could not have one the employees working on Friday evening at 730pm 3/24/2023 was very disrespectful to myself the customer my son and I order a lot from this location and

Mike is my son's friend he…

i have never had such bad service 1st of the lady at the window did not take my order for over 5 minutes and was arguring with the other lady over money in front of us then all of sudden just walked away fron the front counter. My friend that was with me his we 20 minutes to even order when i asked for my receipt she did not want to give it and my fries was cold then

all of sudden another lady comes in to help us and did not put my friend lunch in a bag i can say i wont be going back there again customer service needs to be fixed the cook knew they was in the wrong all of sudden he was trying to help with getting out food out it 20 mniutes to even get my food

Jack and the box locate 13015 Fondren Rd. e order 4 tacos and medium vanilla shake notice the price on the menu was different from what i cashier rang up, i told the cashier( guy). he didn't give the price that was on the menu and I asked how much was a large.

the price he charge was close to a large price on the menu. He said he didn't know didn't try to find the price. didn't charge me was on the menu. so i ask him can you ring it up to see the difference. Poor customer service.

The clerk at the drive through gave me the wrong order, when I returned he didn't refund the difference and got the order wrong again I ordered a cheeseburger with no pickles, was given a breakfast sandwich and then a cheeseburger with pickles.

The store on E. Fremont in Las Vegas ,NV won't allow us to use the restroom. We can't wash our hands before we eat. You would think withcovid and all it would've encouraged to was hands but not from this store.

I guess it was just us because a women just came out if the restroom and we were told she didn't know that it was closed.

Me and my sister just ate tacos from there and we are so sick and our stomach hurts so bad we can hardly breathe

I ordered food on line for delivery, I gave special instructions and gate code for delivery driver. I called driver just B4 he arrived to verify. The driver SPOKE NO ENGLISH, UNDERSTOOD NO ENGLISH. After several minutes of this confusion, the driver just left and did not deliver any food.

I would like a refund.

My food was cold. I ordered large combo got small. Asked if they could fix my order and was told that the order was fulfilled and to pull out of the drive-thru. I parked and walked inside to gave my order fixed and was told to leave.

m. and wasn't able to order food because they turned the grill off and could only get fryer food she stated that they closed in 20 minutes meaning they were open for 20 more minutes, she said there not 24 hours yet the sign says drive through open 24 hours.

And the last time I came I ordered a bacon Ultimate cheese burger and received a Jr. Bacon cheeseburger. Will likely take my business to the whataburger next store that's open 24 hours as they claim to be.

I witnessed an employee taking money out of the cash register which is dishonest and very unprofessional.

They did not give me back my change they refuse to give me my money after saying I did not give them that amount when clearly my receipt shows that I gave them $80 and the purchase cost was $70 so they kept $10 of my money and would not give me my change back kick me out and a supervisor which is a male acting like a girl telling me in a very disrespectful way to get out and

I was not ever allowed to come back when all I was doing is asking for my money I tried calling the corporate many times no answer Jack in the box is horrible it's the last time I ever buy from Jack in The box

I went to drive thru on sat 18th at 630pm got kids meal bacon cheese bu and #7 minus one patty and no salt on fries and #3 no salt on fries and fish combo plain just with cheese and no salt on fries the order was mess up all fries hD salt on them and the drinks was watery I pad $42 for food that was incorrect I would like a refund I got my receipt and

this are jack in box on Arden and Bell they been having car board on window for a while this place look so ugly it need to be remodel the glass need to be put in that board look tacky I'm very dissatisfied, disappointed with this staff and mangement I want a refund and I will never come back to this location general manger please contact me 916_289_0419 shame on this staff

Upon entering the drive thru with several people in the car, making separate orders, the girl refused to accept our coupons saying”1 coupon per car”. We ended up driving off This is the first time I have experienced this. We take a lot of business to this specific location, however, we will not be taking our business there again!!

I want to know why the jack In the box in St Louis Mo in clock tower off of Dunn rd always tell us they are only selling fried food, which I don't know what they means and we ask them they can't give a straight answer. That's why you never see cars on the parking lot how are younguus doing business. The jack in box on Dunn rd and Washington and Elizabeth always have good service and everything you want to purchase on the menu.

It's not the food it's the cashier on C Street in san Diego on March 19th 6:45am she was very disrespectful to alot of customers trying to buy?breakfast She was using bad words at people and. Telling to get out the restaurant i not only seen her do it once but multiple times if any questions feel free to call me @619-879-1410 Thank you. Margarita Flores

I just want to know how you expect to make any mobey closing at 10pm at your Hiway 3 and Ellington location in Houston Tx...this is FUCKING REDICULOUS!!!!

stop going to jack in the box. Terrible

3/12/23 When we pulled in there were 4 cars visible in the drive-thru, which means there were at least 2 cars in line that were NOT visible for a total of 6 cars. After an expected amount of time, and having our order repeated back to us 3x (2 loaded fries, 2 jumbo jacks, 1 order tacos and a small fries) we arrived home with someone elses order.

We ended up with 1 order of loaded fries, 1 curly fries, 1 popcorn chicken and 1 order tacos. We were way to exhausted, moving a house all day, to drive all the way back so we ate what there was.

I think you guys should know. It was the jack in the box on Moorpark Rd in Thousand Oaks, CA 91360. The whole experience I give 2 stars, only because of how busy they were at the time.

We waited 1/2 hour for our food. I had to go to the counter and ask how long of a wait until we would receive our food. The kid asked what I wanted him to do about it. The “manager” then got our food to us.

This after they made my daughters shake that was now completely melted and I sure wasn’t asking for another and have another 30 minute wait. Not a soul behind that counter acted like they wanted to be there and I’m not sure they could have moved any slower without falling asleep.

All the “manager” said when he handed me our food was sorry. I’m 100% sure I will never return to your restaurant again.

Order online and the person who take order say milkshake broke down there no way to get your money back!! Do not go there Jack in the box off on camp wisdom they ripping you off!! Milkshake charge $5 while to replace cheesecake $3 who does that!!!

Hi ive been to the jack n the bix near me multiple times and they are closed multiple times due to understaffing or they are on smoking breaks...address is 7150 san Pedro san Antonio texas 78216 Why not hire more staff?

Got my food from the drive through & it was cold by the time I parked in the Jack in the box parking lot.

I’m an employee at the 6200 location in kck and I would like to file a complaint against the general manager Christopher Moody . I was wrongfully terminated due to having tonsillitis or strep throat and provided a doctors note on the matter.

Not only did the general manger yell at me and tell me he’s my boss I have to talk to him he also was very rude in the matter . At first he got mad and left the store came back and changed his clothes came back to the store and said I was intimidating an employee I had never even met.

I’m wanting to seek legal action about this matter he’s unprofessional and very rude to his females staff . com

At the jack in the box on valley mills rd in Waco near the 35 freeway, the lady working the drive thru is very rude and started yelling at me through the intercom. I asked her politely not to yell at me and she got even more rude and disrespectful.

I will never eat at this establishment again! It’s really sad when employees are driving away paying customers from the business they work for. I’ve worked in the food service industry for 20+years and completely understand having a bad day.

But being rude to guest isn’t acceptable.

I went to your store # 80 which is in National City California this weekend I order # 6 combo asked for onion rings instead of fry's got home had curry fry's. My wife asked for the receipt to call the store to speak to the manager I never got a receipt so we got the number from our phone she spoke to some one asked to speak to the manager told no manager in the store she asked for corporates number and

she hung up on my wife We tried for the next three hours the phone was put off the hook. I live less then one mile from this Jack my home so on the way golfing which I do three to four times a week I stop for my lunch.

Beside not getting my right order the curry fry's were stale and cold. I hope I don't have to go to McDonald's for my lunch which is just down the street from your store.…

I was I asked to use the bathroom on a paying customer pay for my food and they refuse to let me use the bathroom I paid for my food I told him I cleaned the bathroom because his service wasn't clean so I told know I'll clean the bathroom because I really have to go at just got a hospital and when did them when the gentleman come out giving me my booty cause well I'm no putting it all day long and

stuff and then you try to rub me out of the restaurant stay in there closing cause they had to clean it's the middle of the day I'm day right now it's only 4 it's 6 o'clock right now I really need to use the bathroom I am a paying customer and it absolutely refused I told my using mails rest and I don't care I have to use about and they won't let me And this app tried to send me to website where…

I went into the Jack in the Box on Huntington Drive in Monrovia on 3-14-2023 around 9:30 am, and stood at the counter while 3 employees were there. These 3 continued to speak in Spanish and ignored me. After about 3 minutes, I asked was anyone working or just talking, and I left.

Won't be going there again. Rude employees who don't care about their jobs.

Messed up on my sour dough jack the last three times. Don’t have time to write more because I’m on my lunch break, but am furious!

League city/Dickinson exit 20 is pathetic …close your doors…no service after 20 minutes in a line up that was not moving on 3/14 Close your doors, never never again

Ordered 2 ultimate bacon cheeseburgers that came with only about a 1/4 piece of bacon on each burger. I didn't think n k there wS any at all, but finally the one little piece. I have never had this kind of issue before with you all.

Ordered 10 tacos on 3/14/2023 thru the drive-thru, get home and they’re NOT even cooked all the way. Pretty disgusting Jack in the Box #4783 in Forney TX @ 6:52:29 pm order #179 Will NEVER return to this Jack in the Crack as this is NOT my first issue but definitely my Last. Cathy Cazares

This fast food restaurant will never get my business again! I was at the location on 4479 W Ina Rd in Tucson AZ Around 1330 I place my order at the drive and waited 30min to get my over priced sloppy tacos and a soda that had a block of ice that made my straw worthless.

When I received my food I joked with the window person a I asked him “You guy have to be short handed. ” He angrily slammed the double window and returned angrily with my sloppy food. He was a blotchy looking chubby guy that looked and acted very miserable! Bye jack! Never again!

JIB 524 has for years had expediate and special order request problems. You never get everything you paid for or they always forget something. Now their pulling the crap with Door Dash. This JIB continuously hires inept, lazy and non English speaking people who do not care not one bite for the customer orders or our satisfaction, just as long as their receiving their pay check.

I have gone to this JIB since 2003 and it still plagued with failures over failures, its still ripping off people for things they ordered.

I thought it was a 24 hour drive thru, every time I go between 3 am and 5 they make an excuse they are closed . But it's a 24 hour! The Latest on 3-14 -23 was getting ready at 0330 getting ready for what he wouldn't answer me but he was just standing around .

I can't even get a drink because they are getting ready? Lol computer is always resetting . Your losing money

The lake jackson Texas location closes at 12 am. We arrived at 1159 and they refused to serve us.