Jack In the Box

Waited 12 minutes in line, then my order was wrong, I always write on my receipt whI talk to she would not give her name, why your not in trouble, I feel ifI wit in line that lo g my order should be right, I went back together another egg burrito NO cheese, don't eat it, she kept calling me honey, I told her my name twice, just irritating, If you're going to be a manager you need to be responsible and

accept and write your name down so I know who I'm talking to that's it. I do it all the time. Very frustrating experience.

Very rude customer service. I said my order was cut off while talking. I went to confirm they heard part of my order and they raised their voice back at me saying I never said that when I only orderd two things and it was the second part of my order.

In stead of just saying they didn’t hear me they called me a lire and got mad. When asked for a receipt so I could leave a review on their website with my order number they again raised their voice to say they didn’t have it and the machine was down.

After I watched the person Infront get their receipt. I also watched the person play with their phone then touch my phone. So now my food is layered in germs . Will differently not be going back.

We were at the Hack in the Box in Taylor, Texas ordered a large Shake and sat 15 minutes in the drive through and when we got to the window they told us their machine was broken. No apology just told us their wasn't anything they could do.

The store in Los Angeles 90066 doesn’t put lettuce in their tacos They use stale bread on their burgers and chicken sandwiches I’ve been going to Culver City to get your products because of that. This has been going on for quite a while The management at that store obviously doesn’t care. Not an isolated incident!!

We went to our local jitb late night/early morning, and come to find out that the computers were down. What i actually liked was that someone was on the intercom there to tell us such instead of us just waiting for a long time for someone to answer.

We had to go to the next town over to get the food we were wanting. And you can guess by the time we got back home to eat it it was a little disappointing. Im not really complaining just telling about my recent visit.

I ordered 2 of the #2 combo meals with curly fries, I requested to have them be upgrade to a Large. I was informed there is no Large cups, so I asked for a medium which they should have came that way anyway, Right?

I got home which is 15 minute drive there were NO curly fries…that is the main reason I go to Jack in the Box…NO CURLY. FRIES,,, We were very disappointed in the meals..

Had me pay, then refused to serve me for racial purposes. Said he would void my order but he lied and didnt refund. This was at the 38th st location, indianapolis. In

We were refused service at 1417 Sherman tx around 11:45 pm on 3/10/22 by the manager. Myself and a couple of others were going to order and we were discussing in the vehicle and the manager said that we were making remarks about the employees.

So that store lost money last night. I have been in management before and what I experienced was not management material. The manager was very rude and lost money

This is the 3rd time this week Tuesday Wednesday and Friday tonight 3/10/23 went inside beings they never get order right in drive through they refuse to serve breakfast tonight went inside asked for a #29 grilled sourdough breakfast sandwich she started putting order in and some employee stated I'm not serving breakfast right now all kids of young employees walking all over the place doing nothing so at 7:20 pm were not serving breakfast so I asked for a Manger and

Billie said sorry we have no manager tonight I said ok and a young lady came in from out side hanging out with someone in parking lot!!!!! Said I'm the manager she had a dirty shirt on not buttened up no name tags on and I said oh your the manager she said yes so i told her the problem and she said go on line and find the…

Longview Washington branch has kept its lobby locked up No way to order food if you your car is to big for drive thru

The Jack In the box on story rd in San jose is terrible. My husband and I go there every single day. They mess the order up 8 out of 10 times. The people who take the order barely can understand you and you can't understand them.

I went there on 3/8/23. We ordered a fish sandwich PLAIN WITH NO CHEESE NO LETTUCE NO TOMATOES. EXTRA TARTAR. they put EVERYTHING on it. I took it into the restaurant and the manager was not very nice and the lady putting the orders together was talking about me in spanish saying I was not right I should have opened my mouth.

I told her I did open my mouth when I placed my order. The girl who took my order could not get it right. So they make a new one I take it out to my husband and there was a long hair in it.

I took it back inside. I could not see the hair…

Every one has to wait at least 10 minutes before someone acknowledge you at lobby counter, every day, I guess it sucks to work at that location

I ordered 1 spicy chicken sandwich and when asked for my payment she said it was $13 I responded with are you sure? I was told yes of course. So in the end I paid $13 for one sad little spicy chicken sandwich.

I also did not receive a receipt.

My husband ordered us 2 strawberry milkshakes and they had a weird chemical taste. We were both scared to continue drinking them.

PURCHASED A DOUBLE JACK AND 2 TACOS 3/2/23 - BURGER WAS COMPLETELY UNDERCOOKED AND TACOS WERE STAIL AND OVER GREASY

On five to six occasions when I paid for my order, I was never given a receipt. A few times in between I remembered to asked for the receipt and it was given to me. I believe these employees need more training with an emphasis on giving the customer a receipt for their order.

This happened at the only JITBox location in Decatur, Texas.

I went lat night on Friday last week there was a lady she say her name was Suly I ask her I want 30tacos she says they didn’t have any then I ask then I have a number 27 they she told me that the cook don’t do breakfast that they are doing burgers and fires they she stated to yelling at us saying if we don’t want burgers go somewhere else. This is the first and the last time we go there

My complaint is when to people are in one Vehicle the driver ordered his orders with the coupons and I try to order as a passenger A large soda and get a Free tacos cashier Jan says no only two coupons per order jack in the box tamuning Guam I need to resolve this matter or understand the coupon deals I always like jack in the box on tamuning Guam now I feel so bad that this happened

the Austin TX franchise AT the dinner hour claims to not have ANYTHING that requires taco meat to cook. All they offer are items that do not REQUIRE cooking. To wit? THEY ARE TOO LAZY TO COOK! Three times this week I experienced this. NOW I shall switch to Taco Bell. THE CUSTOMER WILL CURE YOUR PROBLEM!!!

Worse? YOUR corporate chat lines takes my complaint and then wants $5.00 to give it to a real agent? YOU SERIOUS?????

No need to respond. Whomever is reading this may want to start looking for another job. Suttton

My wife and daughter have been throwing up all day after eating a grilled chicken salad last night from Jack n the box.

1075 West Tennyson road Hayward California is the worst Jack in the box you can ever dine in. Any questions call 510-258-6843 I will explain

JACK-IN-TH-BOX JACK-IN-THE-BOX AT 7412 E McDowell Rd, Scottsdale, AZ 85257. For the last month and a half the jack-in-the-box has been closed when I go to get food. Nine out of ten times. The app will not take orders for there.

If you go there the drive thru may have a note on it and the same note on the front door. Many times there are no notes and after you sit forever at the box you drive to the window and still one on comes even though you can here someone in there.

I only go between 8am to 10pm a night. This has always been a good place up until now. How can we get Jack-in the box to be open 24 again?

The big native looking fellow in the Parker, AZ. Does not seem to understand that people that make food in commercial institutions must wear gloves. I told the older counter server, that this fellow touched my chicken burger with his finger, to push it off the egg turner after had wiped his brow Luckily I did not get sick but I could have.

Please do something about this shabbily run store. We like Jack but this store is enough to make me not want to go back.

Pulled into drive thru and was told that they are only doing doordash orders

Hello my name is Richard Perez and i am an employee at Jack in the box located at 694 s palm canyon dr, Palm Springs, CA 92264 I was scheduled today to work at 11 am i had gotten there on time I’m still training the manager had told all of the employees i work with that the lobby will be open at 11 am from Tuesday to Sunday. There was a family outside as soon as i clocked in and washed my hands i took a look at the clock and i saw that it was 11 and i went to go open the lobby door as we were told Jazmin P which is the shift leader got mad and

slammed the door on the customers face telling them the lobby is closed to go eat somewhere else b**** she went towards me and laid her hands on me for telling her that the lobby is supposed to be open at 11 so customers can come in and eat in the…

I got the wrong sandwich and I ordered a large strawberry milkshake it was filled about a third of the way full with milkshake the rest of it was all whipping cream and a cherry was not fresh.

My husband and I stopped by Store #489 in Roseville, CA on 2/25/2023 at approximately 6:30p on our way to an event at Jackson Rancheria in Jackson, CA. I asked for a cup of hot water - I do not drink cold/ice cold water (I also do not drink soda/sweet drinks) . I was told that it was against restaurant policy due to it could be harmful to me. Well, I ended up having no beverage with my meal.

Why would it be alright for me to order a cup of coffee but not hot water? I did not/do not understand should this be your actual policy. If it is not your policy, then that store may need some instruction.

The jack in the box in Twin Falls Idaho had a rude staff waited 10 mins with no one ahead of me and got a rude person that looked like a manager

8 o'clock and the dining room was still closed this is on Saturday March the 4th On the corner of Murrieta and newport in Menifee

How do y’all have employees working that don’t understand English and does not get your order, correct?

I visited Jack-in-the box located at 7261 Citrus in Fontana, CA on March 2nd, approximately 5:55am. I ordered a breakfast jack with no cheese. When I arrived at work to eat the sandwich, I discovered the sandwich did not have any cheese nor egg.

I immediately called Jack in the box at 6:39am to complain about the sandwich, however, no one answered. I saved the sandwich and returned to Jack in the box at 3:00 to discuss the sandwich. 00 sandwich. They told me I could not get a refund without the receipt.

I was not looking for a refund, only a replacement sandwich on another day. The two men, Juan and another man demonstrated all the symptoms of poor management. Why would I save a sandwich all day, only to return to Jack in the box and be completed disgusted d by their attitude. 00…

I have been to your location at 515 W. Airport Freeway in Irving twice now. The first time I went inside to sit down and eat and was completely ignored at the counter so I left without anything. After about two weeks I thought I would try again but again I went inside as was totally ignored while they did nothing but focus on the drive through so again I left without ordering and went elsewhere for food.

I am always willing to give people a second chance but apparently it didn't work for me this time.

Jack in the box in Watsonville CA Wed March 1st approximately 10:30 pm Ordered the Chicken Tater Munchie meal. There was only 1 Taco in the box and the Chicken Tater sandwich had no tater in it. I'm very unhappy about this how can you rectify this.

This place dinning room is always closed by 9pm. Others stay open longer. Attitude from closing shift workers.

Also always moody we attend church near by and don't see why they close so soon.

I went to Jack in the Box for lunch today and got a grilled chicken sourdough sandwich. Took it home to eat. It was inedible. The chicken was burnt and stringy. I will never eat here again!

We stop at the Jack n the box in Benson Az for breakfast at least once a week, you can GUARANTEE that in some way you will be disappointed. The wait time for 2 sandwiches can be up to 30 minutes, it's 60/40 that they will get your order right.

We ordered this morning and waited for 22 minutes with one car ahead of us. His wait time was 2 minutes longer, we asked whyi it was taking so long and got laughed at. We could see them the playing around with each other..

we keep giving them a chance but are about to become a customer for the competition.

same thing everytime i go to get shitty food never get curly fries i can tell them twice and still get cold ass nasty fries the burgers taste like crap nothing to them little burger the worst place to buy a meal $28 for two crap meals go out of business do us a favor you suck you are not even a 1 star

Tuesday February 28th, 2023 @ 8:50 PM. The woman who took our order was extremely rude. Had us repeat ourselves several times and arguing with us about what we ordered. When we tried to pull up to the window she stuck her hand out of the window to make us stop.

We waited a minute and proceeded to pull forward. She again stuck her hand out the window at us like children to stop running on the playground. We then left. Zero stars at our previously favorite jack in the box.

1232 W Baseline Rd Mesa, AZ 85202

It was no cars in front of me in the drive thru and it took over 5 minutes for someone to respond on the drive thru intercom. I ordered egg rolls and I wasn’t given any sauce or napkins with my order. I paid with a credit card and wasn’t given a receipt after my order was completed.

Guy at dtve thru tried to charge me again when I had already paid with card.Tacos were cold.lettuce wasn't very fresh.grease dripping out of tacos. Put hot sauce when I asked to make sure they used mild .Asked for some extra mild sauce and they gave me hot.Pretty skimpy on the cheese Thank you.

Waited 10 minutes in drive thru. Food was forgotten and what was received was incorrect. I had to go back though for another 10 minutes for correct food. This is very common at this location and almost every time something is incorrect or forgotten.

I am sending you this email cause one of your employees has threatin my life and his name is Christopher rollins I have the email to prove it and when my mom went to his boss about it he called her a bitch and haug up on her. And his name is Chris too.

It’s the jack n the box on noland rd in independence mo. If their is nothing done about this I will be taken legal action on your store in the employee

Yes emp shaquai off east broad street is rude always saying the ranch lady and being hateful so we can hear if she was professional she wouldn’t say anything

i cant figure out how to get a refund for half my order missing from delivery

I went to your store #783 on 2/27/2023 at 3:25pm to order a kids meal for my grand daughter. The drive thru attendant that could not speak good English after several times asking him to repeat himself got really rude and refused to serve me drove to the window and asked him for my food. He finally took my order and said I don’t understand you! After I got the food it wasn’t what I wanted, I asked him to give me his boss’s name and phone numbers and also my receipt, he refused so I had to go inside and demand for my receipt and finally he gave me the receipt. I understand that it’s hard to find employees now days but believe me an employee like him would brake the bank for you.

Thanks for listening

Abe

Worse service ever the cashier eyeballing everyone with an ugly attitude

Everytime I'm there ordering food at night the food is super cold.

Jack in the Box Date 02/26/2023 Location: 5920 Cutting Blvd. El Cerrito, CA 94530 Approx.12:10am Clerk: Veronica (at least that is what she claimed it to be)

I am writing to you inform you of a very unpleasant experience at the above mentioned store. Please consider this letter as my formal registered complaint against the clerk listed. Her outrageous behavior merits this letter. I do not normally put pen to paper when things go sour; however her behavior was so appalling I could not not inform you about your clerk who is the face of Jack in the Box at that particular. store. I went to get my roommate a meal. A munchie meal. He wanted the one with jalapenos, and he instructed me that he wanted all regular fries, not half & half. When i pulled up to the ordering speaker I did not see the…

I came through the drive thru in Midwest city, OK around 2am, my friends & I were having a great time, singing with the windows down enjoying our Saturday night when we started getting cussed out by the cook. Whenever we spoke back to the cook he continued to cuss & be disrespectful & then refused to serve us.

I ordered on the mobile app & told them I had a mobile order & he told us to pull to the window. When we got to the window, we asked to speak to the manger, David, as we spoke to David, he told us at first anyone of their employees would of down the same thing, which is he disrespectful & cuss at customers.

We talk to him for about 5 minutes before the cook decided to come out & continue to aggressively argue with us & disrespect us again. After he left, the cook decided not to…

Took us 54 minutes to get our food. 3rd in line. I didn’t get half my food. When we asked for my water the guy looked at me like we were jerks. This place has gone to crap.