Jack In the Box

On 2/25/23 at about 8:30 my son and I go to grab something to eat. We arrive home and take our food out of the bag and everything is cold. We ordered chicken strip meal, sour dough jack meal and two plane chicken sandwiches.

To our disbelief everything was cold. So disappointing when you go out and buy food and they give their customers cold food. It’s not cheap and we should at least get warm food. Not to mention the fries seemed to be fried again they were hard and cold.

What is the point of showing you our meals when you’re not going to be able to see that it was cold. This Jack in the box is located on Cesar Chavez and Eastern in East Los Angeles.

OKC MacArthur Blvd No serving tacos Said they were frozen Too lazy to unfreeze Worst service ever I drove from Hammon ok to OKC jack in the box 2 1/2 hours for tacos I am disgusted. Vr Marc

Service was horrible. Placed order in drive thru line. Employee had a very nasty attitude. I ask employee could I get my eggs separate from my breakfast platter, because my kids are allergic to eggs. Employee was mumbling and talking negatively about putting the eggs in a separate container.

So, we explained to her that my kids were allergic to eggs. The negative attitude from the worker was very unprofessional given that she's risking our kids and possibly someone else's life. Even after explaining why I wanted it separated, she still had a very ugly attitude, so we decided to leave, even though, my kids love eating at Jack in the Box.

Made the order totally wrong and did not add toppings paid for as well as not filling up drinks all the way. Essentially we were being stolen from by not receiving all the product paid extra for.

I ordered a #4 (cheeseburger, etc.) & I came home to a #10 a spicy chicken sandwhich. I am not going back to the store it is pouring rain & extremely windy. I can't eat anything spicy & I wouldn't give it to the dog, so I am out $10...how do you take 4 for 10 they don't even sound the same.

I went through the drive through in Bryan Texas today for lunch and ordered my food and was passed up to pay for the food. Then I was told to drive to the front of the store and they would bring me the food.

I waited for them to come with the food for 20 minutes and they had brought food to the 2 customers in front of me and then they brought out food for 4 customers behind me and then I had to go inside and get my food myself because they had forgotten me and that is very sorry customer service and if I go back again I will not move from the drive thru until I get my food. Thank you

I always come to a specific jack in the box because every jack in the box I go to never gives me the food I order. Now they have some “special” worker working the drive thru window. I get it let people work, but I get my job done to the best of my abilities and this mother fucker can’t even get a goddamn order correct through a microphone when I’m speaking very clearly.

Got the first I order I tried the second time so I said fuck it and got just the popcorn chicken and nothing more.

Also I didn’t get a receipt

Went and got terrible service. Ordered Sourdough Jack. Don’t get sourdough, no bacon, one tomato in each of the sandwiches . Curly fries were soggy. Were unable to order large drinks. We normally have a great experience here but this time it was not good.

Would have returned and asked for what we ordered but worked 12 hour shift, it was late, and we didn't notice until we got home, 13 miles away. Not happy

My receipt shows that I got charged for seating 2 when I went to the drive-thru? In charge 249 plus tax for the cup cuz I asked for some water

address: 2710 E Riverside Dr, Ontario, CA 91761 Date: 2/22/2023 time: 4 pm I ordered 3 egg rolls. egg rolls were cooked fresh and were sitting in the basket waiting to be put in the bag and hand them to me.

I reminded the employee and he told me they are still cooking but they were not. a lady employee who seemed like a shift manager had the time to take a person into the office (possibly a new hire) and talk to her for 3-5 minutes.

I waited for 10+ plus minutes after the egg rolls finished cooked then she came out and handed me my food. nothing wrong with food. but employees not on task. and it was not even busy. there were 2 customers inside and 3-4 in drive through.

only one employee was very busy who was making sandwiches. I will stop going to this place which I like if this kind of…

They changed their app and made it unusable. They used to have my credit card number on file, and my phone stored my password. None of that works any more. They haven't replied to my complaint, so I can't use the discounts.

I preferred JIB, but now I have to go to McDonald's. Zero stars.

At San Leandro's Marina Blvd location, 6 out of 10 times I get home and somethings missing. I live 5 minutes away but don't like to have to drive there again. This morning around 3:45am, ordered 2 bacon double cheese burgers, 2 #27.

Asked if I needed ketchup, told her NO, needed salt. Got home, only 1 bacon doublecheeseburger, KETCHUP, NO SALT. Not the sharpest drive through workers. And I paid for something I didn't get.

I went through to drive thru and ordered your 2 regular tacos. I was told that they were not making tacos tonight because they are frozen and must be thawed out first? This was 2/22/23 at @ 10:38 pm at the branch#488 and the working was Samantha.

Jack in the Box is one of our favorite places to eat but, the closest one to us is 1 1/2 hours away. This last Sunday 2/19/23 we we're on our way home from St. Louis and stopped at the Jack in the Box in Litchfield, IL.

There were 3 couples that placed orders for Tacos to go, I was the last to place my order and then I hear this very loud woman with tattoos on her face start screaming "that's 50 f***ing tacos all together, I hope they don't mind waiting all f***ing day" I was so thrown back that 1 she was speaking that way and 2 was looking right at me saying it.

Once the first order of tacos came out, we noticed it didn't have any sauce on it. We then went up to the counter to inform them that we want sauce on the other taco orders and that same lady screams "were out you gotta get the…

I was asked to park in number 1. Many homeless asking for money or food. I was scared and had to leave without my food. My number 619-571-1443 The Jack is located at 802 3rd Ave. Chula Vista CA

This past Sunday night, I had a visit to the Morgan Hill, CA store located on Condit Rd and picked up a doordash order.

When the manager handed me a shake,the lid had not been placed securely which resulted in massive spillage all over the interior and driver side exterior of my car as well as the drive thru counter.

He cleaned the cup and placed another lid and refused to give me ample napkins or a towel to clean the mess caused by his failure to properly secure the drink lid.

About 2 and a half hours ago, I picked up another doordash order. The order included two drinks, two separate paper bags, and a munchies meal box. I asked for a plastic bag to keep munchie meal box securely closed.

Yes we have hot bags, but there are times when I may have 4 or more separate orders to manage and…

my complain reseon there one lady working in the front ws serving others very good when its my turn she been look at very bad like she did not want sever me .i been i come in this restturant from long time none treated me like this .i tried to tell manger anfortunaly he or she they were not there but one of the worker gave website to write this the location is

This location is always closed and it's some b*******. more times than I need to I get out my bed to come up here to get a taco or burger and they're close there's no sign that says why they're closed and when they will be open they're just in the window walking around why? Please do something with this location thank you

Person working at the drive thru was rude. He initially stated he could not hear me so, I asked him if he wanted me to pull up to the window. He stated no because he had a client at the window.

After several minutes he asked me for my order. I stated what I wanted and he replied with the same answer that he could not hear me. After many attempts to order an item I started spelling out the word.

He then raised his voice and was flustered. I told him I didn’t want to order anymore thank you and he continued to be rude. This was the location on Watt Avenue and Arden Way in Sacramento, CA. Incident occurred on 2/20/23 at approximately, 10:30pm.

Only gave 1 star cause there was no way to enter a negative 5 stars review I waited 10 minutes for them to take my order then another 15-20 to get my food the rap music was playing inside and the staff was not trying to hurry at all just laughing and playing around while the line in the drive thru was backed up

The ashford location is so full of shit and lazy as hell it hurts. You seriously would be better off financially closing it then keeping it open. Lazy ass workers. Can’t get a milkshake to save my damn life

I went to the location on Dickerson rd in Nashville tn. I ordered 2 tacos w no sauce and a small curly fry. My fiancée order the ultimate bacon cheeseburger combo w a small curly fry. We were not given a recipe.

The total was diff than shown. Our fries were cold and upside down in the bag. My tacos had ZERO meat. It was all lettuce n not even a whole piece of cheese. Included is the pic's I took. I live in bowling Green ky and only get jack in the box when I go see my dad in Nashville.

I WILL NEVER GO BK AGAIN!! THEY SHOULD BE ASHAMED.

Tacos where burned to a crisp. Ask for milf sauce got hot sauce. Didn't get all my change back.

Both jib location in galveston texas are 24 hours..for the past year employees dont answer or say closed NO SERVICE BECAUSE IM WHITE..YA FUCKING NIGGER RACISTS..galveston if lots of black people..both you jib employees lie to me regularly..YOUR FUCKED UP LIARS GET THE FUCK OUT OF MY COUNTRY OR I WASTE YOUR CHEAP POS FUCKED UP N PEDPHILE SOULS

Purchased a small senior coffee ,was charged almost $ 3.00 foa small coffee ,crazy ,I go to McDonald’s and pay less than a dollar ,what is your problem ,

My family and I went to jack in the box. On court rd an South Post oak 2/19/2023.. And we got sick. We threw up and everyone stomach is loose stool. The food tasted horrible. The fries were very nasty and cold.

The Manager was dealing with money and serving food. With no gloves on. I will Never Eat there again. Nor allow my Grandkids to eat there again.

On 2/12/2023 and 2/19/2023 I made a breakfast order at your Store 2015 Birch Road Ste 2700, both around 730am. Both orders included 2 orders of your mini-pancakes, both were suppose to have 8 pancakes however both only had 6 pancakes.

Seems that you have personnel that don't know how to count? Please provide me a refund of both orders. Thank you.

The store is never open. On this rare occasion that there were open and functional the cashier did not ring my order correctly. 05. Nothing extra- matter of fact eggs were removed from sandwich. I'm completely annoyed that there was someone working that I had to explain how to ring something and I've never worked at jack n box in all my life.

She still couldn't get it together and I had to pay extra money for the ineptness.

I came through the drive thru about 10-10:15pm Saturday night. I ordered a teriyaki bowl no sauce, a jr bacon chesseburger, and a medium curly fry. Once I was handed my order the guy at the drive thru window handed me a regular medium fry.

Once I kindly told him I ordered a curly fry he argued with me that I did not order a curly fry. Instead of fixing the order he closed the window and did not care. I will not be coming back with the horrible customer service that was provided tonight.

I will be going to a different location even though it’s further . Thank you, Beatrice 480-572-5430

I came to jack excited to eat a delicious chicken sandwich but a cashier named Gaby ruined my day. She took my order and made me wait for more than 10 minutes.

Also, She had an attitude and bad broken English because she was not able to understand my orden. The worse thing was that she gave me the wrong food and she was short with my change. I’m very disappointed, I am not coming back to this jack ever.

I can’t believe this people nowadays has not respect or customer services skills.

It took more than 15 minutes this morning to get 2 breakfast jacks, fries, and milk. Not good! , is not on my happy list!!! It almost made me late for an appointment at the car dealership to get my truck worked on. Unacceptable! 15 minutes! Unacceptable!

I overheard the workers saying that the car outside had waited 6 minutes. When I complained, the lady at the register got mad at me. WTH? The fellow before me asked for his money back because he said it was taking too long.

This is my second complaint in a few days. I really like Jack's food, However, I'm seriously considering taking my business elsewhere!!! I really don't want to so please consider helping this place with new managers and workers, or whatever it takes!!!

I witnessed one of your employees at store #722 taking a photo of my credit card, this particular employee had no business at the window, since he was not the one who took my order, or took my card out of my hand. He walked over to the credit card reader pulled out my card, set it on top of the reader, then pulled out his phone, turned his back, and I noticed when he took a photo of my card.

I confronted him, but of course he denied it, this is unacceptable behavior, and I expect something to be done with these employees. The guy who took my car Gabriel just stood there and said nothing. I don’t know if he’s an accomplice, but they have no business working there.

this took place at 5:20 this morning. The 14 digit code given to me on the receipt is 86712810082762. I filed a complaint…

I went through drive through and the team leader Veronica was so dame rude that she told me to leave the drive through she didn’t take my order she yell at me I have been around Texas to so many jack in the box and never ever like this one I know the employees go through a training to earn their position but I don’t know what kind of training they gave this team leader because she doesn’t earn this position she has a lot of training to do or remove her from any position until she is ready to give the best of her and

I don’t think is this time he’ll no she has no right to treat me the way she did # 3961 phone number (979)7051181

Location 4849 Madison Ave Sacramento Went today 2/16 at around 6pm got in drive thru line got up to mic waited almost 4 mins before they acknowledged me. Than they said they could not do burgers they had NO COOK.

They could only do fried stuff. Ordered something fried and waited they came back and asked me to repeat my order. I just said never mind and left.

FOR TYHE LAST WEEK I HAVE NOT BEEN ABLE TO ENTER TJHE BOGO SERVEY. I TRIED TO ENTER ST LEAST 6-8 DIFFRENT RECIEPT CODES. ON SEPRATE DAYS. EACH TRY RESULTS IN A THIS NUMBER IS NOT RECOGNISED, PLEAS TRY AGAIN. I'M FED UP. PERHAPS I SHPOUL STOP VISITING JACK'S BECAUSE II'M BEING CHEATED OUT OF BEING ABLE TO JOIN THE BOBO CONTEST SURVEY

STANLEY BURRIS 500 W. SANTA MARIA ST. #21 SANTA PAULA, CA 93060 RE: imacateater1@aol.com 805-218-0689

On 2-13-23 my daughter went to the drive-thru of Jack in the box ordered a jumbo Jack with bacon curly fries and strawberry shake for my 15-year-old Gardena High School son. m. m. she had asked them to make sure that they cook it fresh.

I know that Jack in the box is known for serving good quality food. When my son ate bites of the burger the fries and the shake. He said that his stomach started bubbling his stomach was hurting from the food his stomach was the complaint.

Shortly after he began to have runny poop I immediately went to the Jack in the box at 1000 Rosecrans Ave Gardena California 90247 I live right down the street on 165th place in Vermont in Gardena California 90247 that's the closest Jack in The box to us. When I arrived in the lobby there was a lady named Grace.

I…

I have been going to this Jack in the box for the past 12 years NEVER EVER HAVE I HAD SUCH A HORRIBLE EXPERIENCE AND NOT TO MENTION I SPOKE WITH THE MANAGER PEDRO WHO IS USUALLY VERY NICE BUT HE WAS VERY RUDE ON VALENTINES DAY NOT TO MENTION BOTH MANAGERS REFUSED TO GIVE ME MY RECEIPT

At 12:26pm on 02/14/2023 I visited your facility for lunch and was greeted in the drive through by a very rude and disgusting employee by the name of Javier at store #791, he got upset and said some very nasty things to me because I ask for my receipt knowing he did not give me my correct change back, having someone like him within your facility is giving the company a bad name and I will never return there again as it was terrible very humiliating.

A. Mac Date: 02/14/2023 Time: 1:19 pm Central Time

I waited 20 minutes in line just to order then I waited another 10 minutes just to pay for my order so it took me 30 minutes total I went to the clear lake California Jack in the box 3:11p.m. 2/12/2023 EMP Estefan 707 994-4387 order #168 Jack in box x # 4314 Bar code 6121098732827

I've had about 32 years of experience living in this neighborhood and dealing with the poor service of this Jack in the Box. The personnels working are incompetent and do not care about their job. They often close the register and do not answer the drive-through during Is hours of operation.

I'm literally writing this as I've been sitting in line for the past 20 minutes.. It is entirely unprofessional and uncalled for. I have experienced this over and over again and I don't know why I keep coming back thinking it's going to change.

I'm writing this in hopes that corporate sees this complaint and make changes. The location is Kirkwood In Westheimer road in zip code 77077.

Monday February 13 2023 4:15pm

Jack in the box located at 5145 N. 59th Ave in Glendale, Arizona 85301

As I walked to the entrance of Jack in the box, an employee locked the door, looked at me and just shook her head. No explanation whatsoever as to why they decided to close their lobby 6 hours early. Unprofessional and extremely rude people. I am livid.

This location (2260 NW Wilson St, Portland, OR 97210) was unacceptably slow, do not respond to people in drive thru, and repeatedly give customers incorrect orders. The staff struggle to understand customers and on 2/10 at 9:32am they had a line of 5 cars that they proceeded to take approx 10min per car and still get orders wrong. This has happened twice now and it’s absolutely unacceptable.

This is the unequivocally worst experience I’ve ever had for any fast food location I’ve ever visited. Retrain, hire new staff or just shut this location down and open a competent business if this continues.

At 2:20 AM on February 13 at 1405 W Olive Avenue Fresno, CA 93708 a young female, possible Hispanic drive through attendant seeming was having too much fun or getting high possibly with a customer through the window . She was laughing very loud and could not even understand a word I said . I just decided to squeeze through and leave due to her lackadaisical manner.

The employee working at Jack in the box at gilbert rd and baseline at 130 am on the 13th of February was rude and verbally abusive while I was trying to put in my order in the drive thru lane. I canceled my order and will not be returning for service in the future.

I ordered a jumbo breakfast platter with bacon and got a platter with the sausage instead. The employee even verify that I wanted bacon at the pay window so I was pretty sure that's what I got but was disappointed when I got home.

Most receipts have a complaint number but I don't see it on the one I got only a coupon associated with the receipt. As is the case with a lot of things that happened right after the storm if he spent cold and eventually

The employees there would rather smoke pot and ignore their customers. Horrible making someone wait for 25 minutes and pretend like nothing wrong happened. Sat at the order window waiting for an employee at the oroville branch to show up.

8 cars piled up behind me while the employees all took a break. The manager saw this happening. I know her personally. She saw me filming and ran away. Not ever going back there. I know you guys probably don't give a crap. Good riddance right?

If you want your business to run better maybe check your cameras out. Ridiculous.

Here's what had happened.

I had Purchased A Supreme Croissant Breakfast Sandwich, and I had Received One FREE Supreme Croissant Breakfast Sandwich from the Valid Code on my Printed Receipt, but as I had walked over to the tables, as to check my order, as to make sure that the Sandwiches were analyzed correctly, I had found out that the Supreme Croissant Breakfast Sandwiches had Ham found within them, and I had wanted to expect Sausage being served as an Substitution for the Pork Ham.

I would get sick from eating Pork Ham, but I am not allergic to the Bacon.

I had walked back into Jack's, and I have told the cashier what I had wanted to expect about my purchased sandwiches, but the manager would not substitute the Pork Ham for the Sausage.

I had quoted to myself as I was leaving Jack In…

I have always been a fan of Jack in the box dating back to 1968 with the then small and simple menu as a child in Dallas Texas. Seen lots of great food items come and go. I currently live near a franchise in Lynden,Washington.

Many trips to this location over the last 14 years have been very disappointing because they are almost always out of something, from say DrPepper which was a 2 week run to no fried items to no taco’s no salads or onion rings. Don’t know if this is a result of ordering supplies or what.

Today I pulled up to the board to order and after nearly 5 minutes no one even responded to take an order, this has happened before also . I like JNB menu items but hate to drive 15 miles to a restaurant with better service and dependability .

How can you call yourself a FAST FOOD restaurant when I just waited 32 minutes to pick up my MOBILE order at a drive through containing FOUR CARS????????

If I hadn't already paid for it, I would have just left the drive though line.

You need to train your employees to do their job. And they want to get pain MORE than $15 an hour for what they do????

Fucking hysterical.

This is specifically about the Jack in the Box located at 4990 Watt Ave, North Highlands, CA 95660 WARNING - AVOID THIS JACK IN THE BOX. If I could I would give this one a Zero!! I am a senior citizen.

I have been going to this one at least 5 times a week. I keep giving them another chance, but NO MORE! I WILL NEVER EVER GO THERE AGAIN! Jack in the box was my favorite fast food restaurant until now.

I went inside to place an order. There was no one waiting to order. I left after waiting a full 15 minutes without them even acknowledging me at all (even though they looked several times and saw me). They never said anything to me.

The other Jack in the Box's let you know that if they can't take your order right away they will be with you shortly. On another visit, I ordered a 10 piece…