Jack In the Box

Jack in the Box in Easley, SC. Pulled into the drive through. After taking the order from the car in front of me, they asked me to wait. " and was told to wait. After over 10 minutes I asked how much longer and was told that she had 8 orders in her lobby and that was what she was doing now.

Why wasn't she alternating the lobby with the drive through? And, we are trapped in your drive through! Can't escape! Luckily, the two cars behind me decided to leave, so I was able to back out and leave. You lost three orders.

I won't go to Jack in the Box again.

Person who took my order was very rude and I decided to not eat at jack in the box in Union Gap, WA. Female employee and she made me feel like an unwanted customer!

horrible customer service and the manager being the worst. How can a person so rude be in a management position? A manager is the face of a business

00. The guy that took my order changed it to 2 Extreme Sausage Sandwich, hash browns, and 2 Large Dr. 91. This was drive thru order # 196. I tried to let the gentleman know but he ignored what I was saying and gave me 9 cent s in change.

This location is Jack in the box 3349 And my name is Mr. Marion E Franks I can be reached at (951) 333 9823.

The tea is nasty its old I been to the one n festus mo 3 different times on way to work and tea is nasty .. today was actually horrible. I won't be back I threw the tea away when I got to work ..

maybe make smaller batches so they don't go bad

My daughter lost everything from covid. She's still struggling. She lost her house. She just got an ENT card. She has to eat every meal out. Jack in the box takes EBT. The ones by me even have a sign that says so.

The hack in the box by my daughter accepts EBT because she uses it there all the time. At this time of night, ONLY Jack in the box is open. There is 1 woman at that Jack in the box that 5 times already has told her it doesn't work.

By *it* I don't know if she means the card or the machine but that's 5 times. 5 !! Only with this person. I happened to be in my car behind my daughter tonight. I could see what my daughter couldn't see.

Your employee took the card, looked at it, turned it over, looked at the other side and handed it back. My daughter called my phone and asked if I…

The manager Coast at me told me f*** my mother because I asked him cuz I need the restroom and she said it was for Perry customers only I said I need to wash my hands and then she said are you black n****** are the same there's a witness that I got this man number and a lady number and then after that after she woke up well

Waited 35 minutes in drive thru.. Would have left after 10 minutes but blocked in line..3 people who could care less inside working... Greenville SC store on South Pleasantburg on 2-9-23

RE: Store #4037 Bridgeton, MO. 63044 Eat in order # 355 --0207/23.

My wife and I entered lobby to place order. We were virtually ignored by staff passing behind counter. Finally order taken by young man whom appeared to come in from outside. Order placed at 2:55.16 PM. We in seating area for 17 minutes when I approached counter and inquired about order. It was apparently " overlooked" . Food receive about 8-10 minutes later.

A very casually dressed man did come out later and asked if all was okay , but by then too late. The on premise staff response was pathetic . Not inclined to visit this location again.

4242 SE 82nd ave. Portland Oregon, 97266.

Every morning I have come to this location in the last 3 months they have asked me to wait in the parking lot and not the drive thru to artificially reduce wait times. The fact that this happens multiple times a week is absolutely upsetting and it leads to mistakes like the wrong sauce ect. I asked for sweet and sour and got bbq. Also I told the employee that I would be filing a complaint and she proceeded to give me a fake story about large orders (this happens when no one is in the lobby and no one is in front of me in the drive thru). I order chicken a lot. And every time I do I am asked to park in the parking-lot and wait. This Jack in the box is awful. The lobby closes before the posted closing time and when I question it I am told it’s due…

My supreme croissants ordered this morning in no way look like the menu photo at all. I'm very disappointed in this visit ! The photo's I tried to upload wouldn't. Order #365 from store #3692

The jack in the box in Mcminnville OR is having problems... they always have a sign in the drive through that says "open at 6am" except they don't open at 6am... sometimes they just never open at all.. on my way to work I'd love a sandwich and a coffee, but I can no longer rely on JITB...

) It is very frustrating.

Walk into store and nobody attending you! No employees to be seen ! I finally call out and someone came from the window area! All I hear is them taking orders from the drive- thrue! Come to find out they close the cash register so they don’t have to deal with walk in customers!

Then the employee actually suggest for me to get in touch with corporate to complaint! Got the name but that’s not the case! It’s how unprofessional he behaved!! Store at947 Otay lakes rd! It was about8 am, on February 7 thank you

Terrible service 20+ min. Wait at drive thru. Cold tasteless hamburger. Cold soggy French fries. My husband was sick immediately after eating. Will not be stopping again.

Stopped around 10:30 a.m. 2/06/23 and waited about 10 minutes no one even acknowledge that me and my wife were waiting to order. As we left not ordering I noticed only 1 car in drive-thru??

Yes I have a complaint on your jack in the box on 6810 Bingle Rd Houston TX 77092. The complaint is that I was going eat at your location at 5:30 today with my family and your doors where look and your employees were looking at us and it the same time they were laughing at us and

to me that was very disrespectful the may me feel bad I felt discriminated because the main employee I saw was a weight lady. So we left and decided to spen my money at Taco bell where I got a wey better serves I will never go again at your jack in the box especially at that location and also I will let my hole family know no to go there either.

It will be nise if you do something to that location because I have seen other people that had bad experience with them.

when I ate my order, I got Norovirus the next day. I felt very nauseous, and I could have gotten my entire family sick. Make sure you're employees wash their hands thoroughly, and for 20 seconds at least. My order was correct, but I got Norovirus from the food.

FIX IT.

You have a shop on East Tregalles in Antioch, CA. It's not far from Hillcrest in the same city. So, I went there last night and tried to get into the dining-room, on my way to work, (6:05 pm), It was locked.

I went there tonight, seeing as I had time on my lunch break. I pulled up to the speaker at about 1:15 am and was told that they were closed. When did this start happening?

Spent 66.56 online and the location in Paris Texas would not substitute chicken nuggets that they was out of and can not even offer a refund

Went to Jack in the box today at 2:00 am lady on the drive thru was so rude she did not want to take our order after she told us to pull forward so we payed for what we had ordered even though we weren’t done ordering she told us to go around again on the drive thru if we wanted to order more so we go again around we pull up to the window and she automatically said “we are closed” I’m not taking your order such a bad experience

We visited the jack located at 1202 collage ave south Houston Tx 77587. 2/4/23 @ 1:30/ 2pm. 1st the restrooms where horrible, there was nothing out like napkins, salt etc, the coke machine was almost empty that I had to ask the manager to fill mine with theirs, the chicken sandwiche was sour the chicken was BAD I hope I don’t get sick because I took a bite and

I am going to the doctor, when we told them the woman working the drive thru started cursing at us saying all we do is complain the manager Miguel was just standing there holding her like she’s gonna do something. Please get back with me.

I want my money back.

I ordered Jack n box @ 11:38 pm on 2/3/23 but my order was never delivered. The driver named Joshua asked for my apt # and I gave him 276 but he gave order to someone else. I gave him directions but he never showed. I'm seeking a refund.

Also I re-ordered and it was delivered. 50 the driver was Marie

I had to wait a long time for My food and burger was salty and fries were burnt.

Military Dr. Both locations are out of Tacos (2 in order) how can they run out of tacos on a Friday night, had my baseball team (kids). Driving around town, cause that’s what they wanted. And had to settle for Taco Bell!! Not acceptable!!

I ordered almost $90 worth of food on Grubhub from Jack in the box on Hatch rd in Modesto ca and I didn’t receive a whole 10 piece meal of chicken nuggets with curly fries large and I ordered a sourdough Jack meal and added bacon and I received a grilled chicken sandwich in sourdough with no bacon and I ordered different sauces for other meal of nuggets and

didn’t receive any sauce at all the Grubhub receipt is perfectly clear of what I ordered and I still didn’t receive it I am very upset and will never order food from any Jack in a box again and I willl tell everyone I know it’s ridiculous on the people u guys employee they can’t can’t at all obviously poor work ethic and poor customer service and over priced poor quality of food never again im gonna give worst ratings on all possible…

I ordered a meal with a bottle water. When they gave me my order they only gave me a cup of water. I asked them I ordered a bottle water. They said this is water. I was so mad I just threw it out.

Would like to know why a restaurant is called open 24 hours when between 2:30am and 5:30am most, all Tucson restaurants will not take orders. Just close at twelve like others and reopen at six.

My wife was in the restroom and a male employee walks in and starts cleaning while she's using the restroom

I have gone to my J I B on corner of Fannin and Wheeler for YEARS. BRENDA is always polite and helpful. Today I went to drive thru and ordered 10 chicken nuggets with bbq sauce. This is a normal order.

I have laryngitis so I struggled to be heard. I waited for just over 10 minutes with one car ahead. I cannot count the number of times I have been asked to pull around to wait for my order. When I pulled up, I asked what took so long.

A short man, never seen him before walked up to window with my food. I was obviously upset. I asked why the car ahead wasn’t asked to pull around. Brenda did not reply. I did curse using the F word.

I held out my 10$ bill to pay. The short guy wearing a blue shirt, grabbed my bag said No and turned away. I got more upset and said to give me my fucking food,…

Food was good, but when did Jack in the Box start Charging for Condiments. Paying for condiments AFTER paying is not what I expect from JBOX. It changed my entire dining experience.

I visited the 633 kapahulu jack in the box. Wanted to use the restroom the womens side said for employees only mens side open to anyone. There is no sign stating that mens restroom is open for public use 2.

Went to order a mocha ice coffee and a shake. The container that they use to pour the mocha looks it was sitting out for awhile and all they did was pour in a cup and add ice. I tasted it tasted a little sour so I threw it away and the shake was not as cold like it normally should be.

Now if the mocha has milk in it can spoil and make people sick. 3. Drive through cashier had a headset on and was drinking a beverage and she kept spitting in a rubbish can right in front of customers I was sitting down saw that I was getting really grossed out.

She didn’t even bother to remove the…

I told the employee my tacos were cold and didn't taste very fresh so with an attitude the lady ripped the bag out of my hand and grabbed tacos off the warmer and I said I'd feel better if you just made me fresh ones so I go and sit down for literally 5 seconds and she calls my tacos ready. I'm sorry but I worked at jack in the box and I know that all tacos have to be made fresh so again cold and just looked nasty at that point I just wanted my money back.

At 3:49am I arrived at Jack drive thru and no one answered at the order box. I drove to window and honked my truck horn. Employee came to window and said the system was rebooting. I told her its not 4am or even 3:55am.

She said its down and it'll be up in 15-20 minutes. This location is at 91st Ave and Olive Ave in Peoria, Az 85345. I then drove to Jack at 59th Ave and Olive Ave in Glendale. I went into drive thru and she took my order.

I asked her if all Jacks shut down at same time and she said yes. Now, the Jack on 91st and Olive has many times shut down at 3:50 and one time it was 3:47am. I have to get there at 3:45 so that I can get breakfast for me and co-worker.

I thought I was the only one complaining about this location but my brother, and other neighbors have the same…

m. I got to the Jack in the box on 6th and 44th at 12:11am there was a car in front of me who told me they told him to wait after sitting there for 5mins so he went up to the window they took his order there I pulled up to the speaker I told them I'm there for a mobile order got behind him I didn't get my food until 12:25 a it was cold I asked no pickle they put pickle on my burger and

I'm missing a taco and my soda is watered down I told her my food is probably cold she said I'm sorry but we're short staffed there was two people in there from what I recall is always been only two people working the graveyard shift then she said sarcastic you just have a good night and then I left didn't realize this until I got home but I am not trying to go back tonight

If I could give no stars that's what they would get I order a homestyle chicken sandwich meal they give me spicy chicken sandwich which I can not eat I do not do spicy food I try to call store number no answer voice mail is not activated and corporate number posted online is not their number 1800-378-5225 says something abt a reader the other number is not a real number 1 858 522 471 where is the last number to actually get in contact and

evidently no jack in box location can be called none answer the phone and do not have voice mail activated I tried to call abt 6 different locations in my general area and none worked very bad customer service on top of the fact the one I went to was not busy and still screwed up a simple order with no substitions

This complaint form is in regards to the Jack in the Box located at 34504 Yucaipa Blvd, Yucaipa, CA 92399. Yesterday Saturday, January 29 at around 8:00 PM, I had one of the strangest and worst experiences at this location.

I drove through the drive-through I was greeted with “I am Jack-in-the-Box what can I get you”. I ordered one small regular fry and one small curly fry. The employees reply was “fine pull up“. Somehow my order ended up being over nine dollars.

My change was delivered to me in all nickels pulled out and placed onto the counter one at a time. They were then organized and placed in a line. Then they were scooped up and handed to me through the drive-through window.

I received my order and drove home. within my bag was a medium curly fry and a small curly fry. Within the…

The girl at the drive thru, was not nice very rude. She took my order wrong then I told her to chargee for the other items she would not I've been going to the Jack in the Box on 40th for many years. This is the worst service I've ever had The inside was dirty I could see from the drive thru window The time was 11:45 on 1/29/2022

I was trying to order food through the drive thru for me and my family. And I asked the cashier if I get the eggs a little more a scrumbled but the cashier say that they can’t do that and that’s where I got frustrated with the cashier asking her why can’t you do that and repeatedly kept asking her why with frustration.

I was at your 59th and olive in Glendale Az location. I pulled in the drive thru at 10pm there was 1 car Infront of me. Waited almost 15 minutes with no one coming on the speaker to the car Infront of me.

We pulled in a parking spot and went inside, there was about 6-7 people inside no one took our order. This is not the 1st time this has happened at this location. Absolutely ridiculous. I will definitely be posting about the horrible non existent customer service.

Drove 15 minutes to another location waited about 10 minutes but at least had service.

Went to jack in the box off cave creek road and Beardsley in Phoenix Arizona. I was the only car in line. My order was correct on the screen. They almost forgot one of my drinks.

Also I specifically asked for no taco sauce and lettuce of four tacos which I was asked at the window how I wanted them done. Got home and all tacos and sauce and lettuce. I was also not given a large curly fry that I paid for.

I’m tired of going to this location and not getting my order made correctly.

Also none of my food was hot. I think when you pay 24 dollars for fast food it should be made correctly and be fresh before being handed to the customer. Jack in the box #1553

On 1/38/23, at 6:30 at night, we went to Durant location. A lady came outside of the door to smoke & stood in front of the door smoking & would not allow us into the restaurant. She motioned for us to go to the drive through.

We left without eating, as we do not eat in our vehicle & it was way to cold & windy to eat outside. So disappointing, we live in Arkansas and always look forward to Jack in the box as we dont have any at home.

I have been to the location off of 40th Street and University down in Phoenix multiple multiple times. Each time you guys give me cold food or nasty french fries. I had to wait 5 minutes for someone to come to the counter and help me as I was the only one in there and to make it more of an insult to injury you give me some antique nasty french fries and a cold burger.

I ordered value meal number one and a southern style salad that cost me $23 and some change and that's a lot of money for some crappy food that you have now given me yet again I want my money back or something done or I will raise hell on all fronts this is ridiculous. You guys need a new store manage over there instead of some old Hispanic guy wearing a beanie looking like a hobo.

How disgusting and he's the one who cooks…

we have gone to the jack in the box in Jasper,TX, and three time the lobby has been locked up in the middle of the day with no explanation or signage to explain we will mo longer patronize this restaurant and met other customers in the lot with the same complaint you have now lost several loyal customers

Terrible experience

Sandra took my order on drive-thru she was really rude Screaming and rushing us seamed like she was in a rush with a really bad attitude .took them over 15 min to give us our order so i dnt see what was da rush..

I went to a store located in Hurst Tx at 8:00am and unloaded 3 kids from car seats and seat belts only to find the dining room was closed. I understand that there is a shortage of employees at a lot of places but the least they can do is put a sign up or something saying that the dining room is closed.

I had to listen to a toddler and 5 year old cry (the third kid is an infant) the entire time I was loading them back into the car bc now we have to go find somewhere else to eat. It's pretty crappy that they can't even make people aware of the fact the dining room is closed before they get out of their vehicles, especially when they have to deal with car seats and crying kids.

I will not be going back to jack in the box. Too much of a hassle.

Poor customer service, food cold

We ordered 2 medium ultimate cheeseburger meals, 1 regular with a Dr. Pepper ( because they were out of sprite) and 1 with no mustard or ketchup up graded to a large strawberry shake. We were the only people there inside or out and our burgers were burnt, the fries were bottom of the bag little pieces and COLD, and she forgot our sprite.

Drive through order : 4 tacos , Oreo shake, double Jack with fries chicken tenders , breakfast Jack , iced mocha coffee.

Drive off told everything is in the bag no receipt , no iced mocha . Drive back food is cold as hell, get iced coffee, drive home no breakfast Jack . My burger had no lettuce or shit on it just mustard and bun and meat ? What the fuck ? I left a copy of my chase transaction on here .

Dude working didn’t apologize for screwing up and acted like it’s normal to make customers drive back multiple times

Lazy ass employees who want more pay ? I want my money back as soon as possible what do I do for this late night shifts lazy work ethic resulting in my poor service ?

Sat in drive Thur for 25 after ordering. 13. then give us our order said thank you shut the window. I counted our items told them we were shorted two tacos. The manager said sorry she gave them to somebody in the lobby instead that I would have to pull around and wait in front for them to give me two more tacos.

At that point I was already late for my lunch break and told her I would not move from the drive-thru that I would wait right where I was. After waiting again they finally gave us the two tacos. Yesterday ate there too and it was the same situation.

They have people in their standing around two people only in the lobby and they can't get orders out quick enough this is by far not fast food. The manager didn't even apologize or anything she gave another person to tacos and told…