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John Deere

2.0
120 complaints

Address

Moline, IL 61265, Moline, IL, 61265

Complaints

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Brett hemphill

Aug 6, 2017
0

I recently went to the Cattaraugus County fair to purchase a John Deere lawnmower or compact tractor. The falconer ny land pro dealer was set up there. There was no salesman there. So I walked around the fair and stopped back about 30-45 minutes later and still no salesman was around.

I called there store to see if there was supposed to be a salesman there and they said yes. So I asked to talk to a salesman on the phone and they said they where all busy and where closing for the day in a half hour so no one could help me.

I was at at the fair for 5 hours and stopped by there booth every 30-45 minutes and never seen a salesman. The Kabota and Massey Ferguson Dealers right next to them all had salesman there all day. I was very disappointed and angry with the rude service and no salesman.…

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Tim Hunt

Mar 30, 2017
0

00 to replace it . I was told by the salesman that it was that expensive because the window included the frame as well. so i ordered the window , and when it arrive it was just the glass and no frame. 00.

This is no joke that the front window costs 1080. This is a complete abuse of your customers. The price for a piece of glass for John Deere is not affordable. never again will I deal with any deere product with curved glass, that really does nothing for the operator.

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James

Dec 14, 2016
0

I bought a 5085e John Deere I only have one major complaint. There should not be a one key fits all tractors for the past 10 years on agricultural tractors. I was gone from home and a guy delivered hay to my house without me knowing. He had a key from his 5075m. The door was locked on my cab, but that didn't stop him.

He used it and messed up my tractor. I am extremely disappointed in this company, and the man that used my tractor without my permission. You need to fix this issue! I am sure I'm not the only person to complain about this major issue. This would have never happened if john deere were to make a certain key per tractor, or intelligent enough to know that this would eventually occur.

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Bill Fuqua

Oct 28, 2016
0

I recently had a coupler for the hydrostatic drive repaired on my 9500 John Deere combine. When I got my bill the labor charge was $3365. I normally do most all the work on my equipment. But I am a High School FFA Advisor and with the timing of the breakdown and having to take my students to the FFA National convention, I decided to let my local John Deere Dealership, Tennessee tractor in Martin, Tennessee do the repair work.

When I got my bill and the labor charge was $3365, I was astonished to say the least. Is this the normal charge in labor cost for repairing a coupler for a hydrostaic drive on a 1996 John Deere 9500 combine? Just still in shock.

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Terry Peters

Oct 3, 2016
0

I have a John Deere Dealer that has a personal grudge against me, that cost me money this harvest when he took a combine away from me that I had made a deal to rent from another dealer. Ken Wheeler is the overall manager of Front Line Ag Solutions, and used his power from that position to take a combine away from me.

I called a Deere customer service complaint number and told my story to them, and they had a guy from Billings Montana by the name of John, that called and listened to my complaint. He then talked to Ken Wheeler and called me back and said I needed to talk to Ken and resolve this myself as Ken is very approachable and a wonderful guy to do business with.

Needless to say I am not happy with how he handled my complaint.

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Kumar Reddy

Aug 23, 2016
0

I took my John Deere 5045D tractor for the last 3 months to get repaired. I complaint about diesel because it taking so much diesel. For 1 hour of running it's burning almost 6 liters, so work performance is good, but it has failed in diesel.

How can I get this fixed and let the product team know it needs to be fixed?

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David Ronnie Thompson

Jun 17, 2016
0

Purchased a John Deere D105 in 2014, the first time mower was used had to return to dealer ship to have blades replaced and deck adjusted. Then in spring of 2015 had to have transmission replaced then 2 weeks later mower returned to dealership to have a spring placed on the transmission that was not correctly installed. 00.

In 3 years the mower has had to be repaired every year from the beginning of ownership. John Deere customer service apparently does not stand behind its equipment. This is really terrible and I want to contact them and find out how to request a formal refund!

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alan wright

Apr 27, 2016
0

I have a 300x I have replaced the belt 6 times in 200 hrs. Took it to dealer they replaced all the towers and new belt. 00 per belt I can,t afford your machine. I have one john deere tractor, two mowers and this one I wouldn't wish on anyone.

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charles l. gintz

Apr 21, 2016
0

The front idler pulley and the pulley on the electric clutch disintegrated and had to be replaced at considerable cost (10% of the cost of my z910 ). John Deere mechanics at es Volker (Alexandria, LA said they had never seen anything comparable.

l wonder if you have experienced a similar circumstance? Please contact me to resolve this complaint, thank you.

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Kyle Clough

Apr 12, 2016
0

My brother and I are beginning farmers and purchased a John Deere 8360R tractor with 300 hours. We've had nothing but problems with it and have spent more money on repairs than what are payments are. One things gets fixed and two more issues arise.

The exhaust won't burn off automatically so once a day the tractor goes into limp mode and that ends your day early! We've had many technicians look it over and no solution yet. The steering is also not right. They say it's correct to John Deere standards but it don't steer right.

There are times driving down the highway you can't turn into a driveway which then becomes a safety issue. This has been a very poor experience for us buying our first tractor and we wanted to warn other folks too.

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Lonnie Stueve

Nov 4, 2015
0

I am contacting you in hopes for some help & closure on a issue I am having with a specific home depot store. My mother purchased a new John Deere mower last fall from the Home Depot in Council Bluffs Ia.

the mower was suppose to come with a 2 year warranty. Well in October we had some issues with the mower & took it to our local John Deere dealer. After looking into it the dealer told us according to the vin number on the mower that the mower is a 2012 model & the warranty expired on May 15.

At that point we had only owned the mower for 8 months.

Also according to John Deere it has her listed as the second owner which is why the warranty has expired. We purchased this mower thinking we were getting a new model mower with warranty & in turn did not receive that.

I am including pictures…

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thomas yucha

Oct 5, 2015
0

I have john deere garden tractor x540 with a 48" mower deck. I have replaced the double pulley arm part number am137197 three times due to the bearings being burned out in 6 years. These are sealed bearings. What a bad design with no grease fittings.

John deere had better make a change to correct this problem.

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Anonymous

Mar 23, 2015
0

A better choice is always the best option for our success and John Deere gave us perfect engines for our newly formed construction company. It provides equipment's, tools and engines for industries like construction,forestry,residential,agriculture, landscaping & grounds care and turf care equipment's and is spread over North America, Asia, Central & South America, Australia & New Zealand, Europe and Middle East.

It also has distributors for Power systems and forestry. The popular products are Gator utility vehicles,tractors,riding mowers, planting & seeding equipment's.

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