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John Deere

2.0
115 complaints

Address

Moline, IL 61265, Moline, IL, 61265

Complaints

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Daryel Buesking

Apr 26, 2019
0

I bought my mower from Erb Equipment in Belleville so I could deal with a local dealer and not Lowes or Home Depot. When the mower had about 7 hours on it the belt broke and had to send it in for service.

Was told the problem was not under warranty. 00 bill that I was looking at and would also take care of my mower I think it was for 125 hours or 3 years. I then had the mower returned and the belt was so lose that I had to slowly engage the mower or the belt slip off.

It also rattled like a old barn burner. I sent the mower in for the winter service with 18 hours on it. 00 bill. I cut the yard 2 times and the belt broke again. it has now been in service for a week and still now mower.

I will never buy another mower from Erb and or a John Deere. I feel that having to have this service 3…

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THOMAS Sutherland

Apr 24, 2019
0

I bought a z245 about 6 years ago and the left transmission broke before I had 200 hours on the machine. Now the same transmission has broke again but it is going to cost me 1800 dollars to replace. It seems to me some type of discount should be applied could be applied since it is the same transmission I had repaired.

I always thought that john deere was a step above everyone else but I guess I was wrong. I hate to say it but this will be the last Deere product I will ever buy.

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Susan Morse

Apr 12, 2019
0

Purchased D110 lawn mower on11/11/2016. Now has 57 hours usage. Nearest John Deere dealer 1 1/2 hour away. When doing first complete tune up the spark plug was immediately observed it was difficult to remove. The spark plug was never changed before. Machine was working fine. Just doing maintenance.

Ice removed could not insert nrw spark plug and when trying to insert old plug back had the same problem which was that plug would not go in completely. Called parts and service a total of 4-5 times at different locations askiing help with plug insertion. Also had manual out.

Had to ask a friend to take me and mower to Elmer, NJ to change plug. Received call following day where I was told that I needed a new cylendar and gasket head be because of damage to where the plug was inserted.

I need…

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Richard Hubbard

Apr 8, 2019
0

i have had john deere lawn tractors for over 25 years, i just gave my d140 to my grandson and bought a new E 180 , and on my d 140 it had a mulch plug so my tow behind sweeper can pick up the mowed grass , now with my e 180 i find out they do not make a mulch plug and any kind of plug so

i can pick up the grass as i mow, i have only had it 3 days and am very unhappy with that fact this is just wrong what am i supposed to do unhappy customer after 5 john deeres please advise Rick Hubbard seattle wa 206 910 2535

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Patricia Slatton

Apr 7, 2019
0

When I purchased my TX Gator from Quality Equipment, Cameron NC. I knew what I was buying cash purchase. The salesman has a personality of a rock. He showed me the Gator. Didn't try to explain anything about it when we saw it.

Told me about the tires because they put them on. Set up for delivery because I already had a tractor being serviced with them. hey thanks for shopping here. I called them a week later to get my equipment. After delivery had issue with a seat. Contacted sales manager...

Was willing to fix the problem. Settled on new seat covers. I had to pick them up.... Not willing to even try to get item to me. I went to pick them up and salesman says I have them here they are.

Not even one question on how I liked my equipment. " The Delivery of equipment, the employee was over…

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Kevin Jurgens

Mar 30, 2019
0

Nothing runs like a DEERE until it don't. Read to the end because the list is LONG. 9560RT Transmission, next head gasket oil in water, next soot in water flush and repair EGR, next fan shaft sheaves and timing cover.

9560RT Head gasket oil in water, next soot in water flush and repair EGR, next fan sheaves. 9520RT soot in water flush and repair EGR. Just come up with transmission Fix if Fail gotta love that. 8360RT IVT rebuild 680 head gasket oil in water, next hydro, next soot in water to be fixed this summer.

Believe me this is the short list. Tell me why I keep killing my self with this stuff. Every year we inspect at dealer and every year we have problems. A lot are covered under power guard but no one pays for the rental machines that I use to finish the job we started.

I welcome…

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Don Paul

Mar 13, 2019
0

Customer service I currently own a 450 J dozer, a 5085E utility tractor and various John Deere equipment. Owning a Polaris 6x6 I had intentions to purchase a 4x4 Polaris comparable to XUV835 ,not as nice a cab, but a larger engine and priced a few thousand dollars less than XUV835 No question ,a deciding factor in not buying the Polaris was being a satisfied John Deere customer. Issues with prolonged delay in front wheel engagement renders the vehicle impractical for muddy hills. I have not been satisfied with the response of your dealership James River Equipment in Amherst, Va. . Your involvement in resolving this problem would be appreciated.

A loyal customer: Don Paul4

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Don Paul. P.O. box 1195 Amherst, Va. 24521

Mar 13, 2019
0

Customer service I currently own a 450 J dozer, a 5085E utility tractor and various John Deere equipment. Owning a Polaris 6x6 I had intentions to purchase a 4x4 Polaris comparable to XUV835 ,not as nice a cab, but a larger engine and priced a few thousand dollars less than XUV835 No question ,a deciding factor in not buying the Polaris was being a satisfied John Deere customer. Issues with prolonged delay in front wheel engagement renders this vehicle impractical for muddy hills. I have not been satisfied with the response of your dealership James River Equipment in Amherst, Va. . Your involvement in resolving this problem would be appreciated.

A loyal customer: Don Paul

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Mike davis

Feb 27, 2019
0

We run a ranch and have always used jd equipment. We have bailers ,Swathers and tractors. We pay big money for quality American equipment . Recently I broke a hub on our 7510 tractor, so I call the dealership with part numbers for the hub and wheel studs.

And would you believe that the only hub available for our American made green tractor is in Germany? I’m wishing we still had our good old Belarus tractors, then I wouldn’t feel so bad about not finding parts here in the USA.

But no I have to be broke down over a week and pay out the ass for extra shipping to get a part for my American( supposedly) made tractor. Shouldn’t the Germans have to wait for parts and not me?

I called the complaint department and was very civil, i was told that it just happens that way. So wrong, not happy…

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joseph .q cael

Feb 23, 2019
0

yesterday, 2/22 I bought a ohn Deere 42 inch zero turn mower from home depot. the delivery men unloaded the mower in the street, pushed the mower into my yard, had me sign a form and they drove away. the mower won't move.

I have read the poorly written, poorly pictured section ten times in the manual that came with the mower and I cannot find the understandable (moving machine by hand) method of putting the mower back in drive. if the mower is as poor cutting grass as it is poorly delivered to the customer then this will be my last anything made from your company! p s.

the manual looks like it was written a thousand years ago and reproduced a thousand times before I got it. you can"t even deliver a decent looking manual! and secondly you claim the customer can call on sat. and get help.…

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Alan Polansky

Feb 20, 2019
0

Bought a real lemon snow blower tractor. Nothing but problems from day one. Returned to service a dozen times . North Country tractor of Dover worst service.

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chris peirson

Feb 8, 2019
0

I need to know how to get a complaint form for a 2018 john deere Gator 835m

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Todson White

Dec 19, 2018
0

Your continuing steadfast support of the Tucker Carlson program on the Fox so-called news station while most of the sponsors of the white nationalist's hate fest have already done the morally right thing and departed the sinking ship, is absolutely disgusting and shameful. You have already lost me as a customer forever, and I will continue to discourage everyone I know to never use any of your products because of your continuing disgraceful conduct.

I honestly believe that the longer you remain a sponsor of this outright bigot, the more money your morally bankrupt company will deservedly lose. Well at least you'll still have the support of the Ku Klux Klan, the American Nazi Party, rightwing militia groups, and racists and hatemongers everywhere. CONGRAGULATIOINS SCUMBAGS!

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SIMONA LAURA FUMAGALLI

Nov 13, 2018
0

Dears Sirs I am an Italian mum who would like to buy , in base of prices basic, terms of delivery, and techical device instruction one GARDEN MOWER for my mother, who actually is 72 years old and next year will be 73 years old, for XMAS .Ù

Yesterday : Monday 12th November I went to AGRIBRIANZA CIONCOREZZO MONZA BRIANZA LOMBARDIA ITALY to see the device but.....

the customer service peolple told me that there aren't any kind of MOWER DEVICES ......????

WHERE I CAN FIND THIS PRODUCT? WHICH IS THE PRICE? WHERE ARE THE CONDITIONS OF PAYMENTS? AND TERMS OF DELIVERIES?

DEADLINE 12 DECEMBER 2018LOCTION MY MOTHER 'S HOUSE

DEVICE LIGHT GREEN FOR OLD PEOPLE

IMPORTANT IT WILL BE A SURPRISE

THX ALOT SIMONA LAURA FUMAGALLI MUM FOR 3 AND FUMAGALLI GRAZIANO G. EX AREA MANAGER JOHN DEERE ITALY

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valeka turner

Nov 7, 2018
0

I bought my john Deere mower thru American rental (Martinsville Indiana) and 3 weeks ago was informed that there was a recall on transmission parts. 2 weeks ago I had it picked up by American rental to be serviced by John Deere.

I was told my tractor was the only tractor brought in from that store. I called today to check on the status of the tractor. The store manager called John Deere and relayed to me that they weren't sure when it would be fixed.

Its been 2 weeks now and I have no tractor. I not only use my tractor to mow, but we use it to haul wood as well and we use a fireplace for heat. Can someone tell me the status of my tractor and why it is taking so long?

The American Rental manager stated that John Deere would TRY to have it done by next week, but there was no guarantee,…

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Martin Penn

Nov 3, 2018
0

My complaint is with Ag-Pro in Conyers, Georgia. I believe they represent John Deere. I took my Scotts lawnmower in for repair. I explained that the mower would cut out when climbing a bank or slight incline. 10 and said the mower was repaired.

When I got the mower home I discovered that I still had the same problem that I had to begin with. Ag-Pro said to bring the mower back and they would check it out. 00 to repair. That would have been ok if they had diagnosed the problem correctly in the first place.

10 worth of unnecessary work and called it repaired. I do not believe…

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Dean Rhodes

Oct 17, 2018
0

WORSE PLACE I HAVE EVER BOUGHT FROM REGARDING SERVICE AND PRODUCT. THE OWNERS ARE THE WORSE HUMAN BEINGS I HAVE EVER KNOWN REGARDING THEIR TREATMENT OF CUSTOMERS AND EMPLOYEES. JOHN DEERE NEEDS TO SET UP A NEW DEALER.

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Ronald Fischer

Oct 9, 2018
0

1 hours on the meter. The throttle control froze up in the full power position and will not move to idle. The dealer said to bring it in and I told them I don't have any means to do this.

00 dollars and the same for the return. Dealer stated they don't pickup for free for warranty work. 00 dollars for them to do the warranty work on a defective product, No wonder Kubota is making such inroads in to your market.

Dealer is Kibble Equipment in Belle Plain Minnesota.

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RUSSELL MOREAU

Oct 5, 2018
0

I purchased a 110 riding mower a few years back and the engine literally blew up (Pieces of metal flew) last summer. The mower had only 112 hours of use and had just previously (4 weeks earlier) had undergone the 100 hour service.

I wrote to you folks last summer and received absolutely zero response. "

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Jesse Lawson

Oct 5, 2018
0

I purchased a New John Deere D140 riding mower and a 1 year extended June 2014. Before purchasing the John Deere I had a small 38" 18 hp Troy Built that cut my lawn for 12 years. I live in Clarkston, Michigan and only mow June-September.

115 service hours are on this mower. June 2016, the mower starts moving slower and making noises upon take-off. Mower pickup by authorized John Deere servicer. 3 weeks later servicer said nothing is wrong return mower. May 2018, mower stops moving and John Deere servicer picks up mower June 06, 2018.

Servicer still has mower October 05, 2018. 10/04/2018, I contact servicer who informs me it needs a transmission. 00. 00. 00) for someone else to mow my lawn. 10/05/2015, John Deere-Supervisor (Ally) says Territory-Manager may/may not return my call and that…

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David Rowe

Oct 5, 2018
0

My complaint is not with the product, yet the lack of sales support, specifically from the Land Pro NY dealer in Macedon, NY. I have purchased tractors and gators before, and was looking at a new Gator and it was difficult to get a response.

As asked, I sent pictures of my Gator for a trade-in, and no response, other than they will look into it, that was weeks ago. This is not untypical from this dealership as previously experienced, as well as comments from others.

I contacted Land Pro central via their online request forms, and no response. As a minimum, if not interested, a response should be provided. The last time I checked, the Gator I was interested in is still in the lot.

With the existence of many competitors, I would assume sales would be very responsive, but it almost seems…

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Eathel W Southall Jr

Aug 23, 2018
0

I just purchased a John Deere 2032 with a bucket , 72 inch belly mower, and a 6 ft rear blade.

First time mowing the tractor was making a lot of noise like coming from the mower, and the later on during g the same making I smell rubber burning and here it was my loader lines melting and close to catching fire. They put new lines on and said there was nothing wrong with the mower deck.

Here a couple weeks a go I droped the mower and realized that the left side of my mower deck was not bolted onto my tractor at all. Only the right side. So I had to get the bolt and nut to get my mower level.

So I could drop it but it was to late I had already damage the main part on the shaft . Oh I forgot to mention I had bolts missing on my loader as well on my left side. One was missing two had back…

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Jim Farrell9

Aug 18, 2018
0

Took mower in for repairs Estimated to be $950.00 so decided to buy a new one but was charged $50.24 dollars for What? Taking business somewhere else!

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William G Murdock

Aug 9, 2018
0

New z535m z trak residential zero turn radius mower on 05-04-18. 00. If you mow the grass at 2 1/2 it works good. I like to mow my grass at 3 1/4. When I use the mulching at this height there is no suction to lift the grass and a lot of grass is missed and yard looks bad after I am done.

I went to the JD where I bought the mower talked to service person they said no one has ever complained to them about this and just blew me off. I took off the mulching kit and mowed with just the regular blades at 3 1/4 and yard looked great.

We are not happy with the service we receive at JD in Lancaster Oh. To shorten this some when we first got the mower it was a lemon, They had to order a new mower. This one is better except I am having problem with the mulching blades not cutting my grass.

I am…

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JIm Gillies

Aug 8, 2018
0

I am a JD customer for many years and currently own a Util Tractor 5525 and a 2018 4 x 2 TX Gator 1MD4x2XDEJM131517. I bought this Gator a month or so ago and traded in a 2006 TX. My concern is with the throttle.

Since I took delivery from dealer in Brunswick. ME one cannot get the throttle to SMOOTHLY accelerate the machine. It is very touchy and difficult to move the machine without sudden response. This is a problem as with this sudden response someone is going to get hurt.

I have doubled the small linkage springs that accomplished nothing more than increase the throttle pressure. Can you tell me how to fix as dealer is not sympathic…"says it is normal". Can you help?

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Gerrell Medsker

Jul 19, 2018
0

I ordered a Gator back in May was told it would be in in 1 to 6 weeks , that has been changed from the end of June till August 15th, and today I had another message on my phone saying it’s now September 7th. You have got to be kidding 16 weeks it takes John Deere to get a gator.

i canceld my order today. Gerrell

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Philip Gallo

Jul 19, 2018
0

West End/Danbury Power Equipment New Milford Ct. 6 weeks before my 2210 loader was scheduled for pickup and repair. Unacceptable. Called Stanton Equipment in Cannan Ct. had my machine back in 3 days. I own 3 John Deere machines mostly likely will be my last ones since I now have to travel one hour for service.

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Charles Wellner

Jul 13, 2018
0

I had an issue with the hydraulic selective control valve,which was found to be defective and not operating properly on July 1,2018. I reported the defective control valve to ag-pro companies,Ocala, Florida on July 2,2018. My John Deere 4052M was picked up by Ag Pro Company on July 3,2018.

I received a call on or about July 9,2018 from Ag Pro of Ocala. The service manager indicated they had found metal shavings in the hydraulic system and the cause was due to the fact that the transmission gears where too soft and had to be replaced..

This was the exact same issue that was discovered by Ag Pro of Ocala on or about mid May 2017. I was advised by Ag Pro of Ocala that my John Deere 4052M had been repaired and was returned to my dwelling on July 17,2018 .

I did pay a fee of $300 for…

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Charles Wellner

Jul 13, 2018
0

I had an issue with the hydraulic selective control valve,which was found to be defective and not operating properly on July 1,2018. I reported the defective control valve to ag-pro companies,Ocala, Florida on July 2,2018. My John Deere 4052M was picked up by Ag Pro Company on July 3,2018.

I received a call on or about July 9,2018 from Ag Pro of Ocala. The service manager indicated they had found metal shavings in the hydraulic system and the cause was due to the fact that the transmission gears where too soft and had to be replaced..

This was the exact same issue that was discovered by Ag Pro of Ocala on or about mid May 2017. I was advised by Ag Pro of Ocala that my John Deere 4052M had been repaired and was returned to my dwelling on July 17,2018 .

I did pay a fee of $300 for…

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Shirley Grudinski

Jul 11, 2018
0

I purchased an Ariens self-propelled lawn mower in May 2017 from the John Deere Brandon Dealership. I had never used the side discharge feature of this, or any mower, until this year. I realized that I was missing a part to cover the hole once the side discharge cover is removed.

I visited the representative who sold me the mower and I asked him about the missing part. He said his shop didn't have the part. I asked him to contact the previous owner to see if they had the part.

, he told me the previous owner did not have the part. I asked the rep. if he would give me the part as I felt it should have been part of the original purchase. It is listed in the manual as part of the items to be included, not an optional part. 00 plus taxes.

I am totally upset about this as I feel they have…

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David Stafford

May 8, 2018
0

I am the owner of a John Deers X300 lawn tractor and whilst I appreciate that in the overall scheme of things this may be a minor matter for you the reason I bought the kit was overall standard of build and quality/longevity of product We use John Deere on the farm and have always been very happy.

However as the pictures show i was using the mower on my lawn when the left rear wheel FELL OFF!! the driveshaft had sheared where the shaft leaves the differential box. My dealer Torne Valley of Epworth Lincolnshire England tells me they will have to replace the entire axle unit at considerable cost [not just the shaft] I would really have expected better.

The machine has been well looked after and regularly serviced by the dealer. A gesture on the costs would restore some of my confidence in…

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Harrell Brothers

Apr 20, 2018
0

We have two 1910 three tank air seeder carts with section control one 2014 with 12000 acres and one 2015 with 7000 acres. The higher acre cart needed two new meter housings and the other cart needed one. We have had a few John deare air seeders in the past with as many as 70,000 acers.

We have never needed to change out a Meyer housing before. Our thoughts are the material used to make the newer meter housing must be inferior to what was being used in the past. JD doesn’t seem to think it’s there problem.

Although now they are starting to make a stainless steel housing. Which is not available for sectional control at this time. We did find a company that makes one so that’s what we used to replace the corroded ones with.

We believe that John Deere knows this a problem and choose not to…

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Donald Shelton

Mar 19, 2018
0

My name is Donald Shelton. I brought my John Deere zero turn to Lasseter Equipment Group (John Deere) in Ocilla Georgia because the V-belt kept breaking. 44. I told him that the mower had a 2 year bumper to bumper warranty and that I only had it for approximately 7 months and it only had 30 hours on the mower.

He responded by saying the next time I need to take my mower to the John Deere place in Tifton Georgia which is 36 miles from Fitzgerald Georgia. " I very applaud of this kind of disrespectful language and I feel like it was racial charged.

He made this statement in front of several employee's who work…

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Lee Johnson

Mar 17, 2018
0

we went to the John Deere store in Adrian, Missouri today. We walked through the door and a woman was sitting at the desk right inside the door. She never once acknowledged us. Never even looked toward the door when we walked in.

We were in there about 15 minutes and she never even asked if we needed anything or looked in our direction. We walked right by her when we decided to go ahead and leave. She never looked at us when we passed her.

I have NEVER been to ANY kind of establishment that I felt so disrespected. How can someone in that type of position just flat out ignore us. I was in total shock as to how rude that was to us.

I do believe she needs to be put in the back room where she isn't suppose to deal with customers.

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Joseph Tangney

Jan 18, 2018
0

My son has GT235( 2002). I would appreciate any help in finding this part for me ... com 8457836675

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James Cable

Nov 24, 2017
0

I have already wrote a complaint about my D130. Now I would like to address its customer service people who are rude at best. In several calls placed and given several different complaint numbers, to date I have received three callbacks with absolutely no resolvement of any of my issues with JD.

The last call came just the other day. I missed the call by literally ten minutes. When I called back I was told rep left for the day. Just another game JD loves to play with customers. Stay away from John Deere with any purchase, trust me you will much happier with any other brand except John Deere and its nonexistent customer service people who simply blame everybody else. 11/24/2017

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Ronald Harris

Nov 23, 2017
0

I bought a John Deere Model 4100 tractor in 2001; it worked well until November of 2015. The HST began slipping and it was very difficult to move the vehicle. 2 hours (very low time for a tractor of this age).

A subsequent tear down and inspection revealed that water had leaked into the hydraulic system from the top of the transmission area through a leaking seal. This should never have happened - an obvious manufacturer's defect. ) Obviously the warranty had expired, but this problem is a design flaw and a reputable company should stand behind their products.

I have complained multiple times to local and regional John Deere representatives to no avail. All I am requesting is reasonable compensation for this repair, which should never have been necessary.

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Bret Freeman

Nov 9, 2017
0

JD tractor 2520 Part # LVU803113 Dealer: Ramsey Waite, Eugene OR Start date: 13 October 2017 Delivered tractor to dealer 13 October. Estimated 3-4 days shipping on parts for repair of transmission/forward drive on this 4WD tractor. Call to dealer 31 October: needed part on back order with no estimated date.

Call to 800-537-8233 customer service: not able to assist with distribution problem. Instructed to work with dealer. 9 November: dealer has part on back order, no info from distributors on estimated arrival. Call to JD customer service: facts repeated. Unable to offer suggestions. NOT HAPPY.

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James

Nov 3, 2017
0

Bought john deere d130 back in April of this year 2017 and I am having a very hard time both the dealer and John deere customer service who has nothing but be rude remarks saying the cart is no longer under warranty or I could have a dealer come pick it up and let me know if they will replace the tray for the cart, adding a fee for that.

What horrible service these people have. I really wish we could just return everything to John deere and buy from somebody else. Never again with John deere.

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Kirby Varney

Nov 1, 2017
0

Customer care, the delivery of my tractor in poor condition scratched up chipped paint service never returns calls, lack of quality care of customer no turning back know I’m just wishing I would’ve bought another Kubota this is my very first John Deere tractor and the service and customer care is terrible

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bill murphy

Oct 8, 2017
0

I have a DL-140 that was purchased brand new from Lowes. Mower started not wanting to pull after 75 hours. we have called Lowes and complained and have called John Deere several times and they say it is out of warranty.

John Deere has recommended service places that we have called multiple times and left messages and our calls are never returned. Now I am stuck with a mower that has a 100 hours on it and cannot even cut my grass from more than 10 minutes at a time which was the whole purpose on buying a new mower.

This one is a lemon. Please have someone call me. The DL-105 have a re-call on them and they have the same rear end transmission as the Dl-140s. 740-479-1030

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STEVE MAGNER

Oct 2, 2017
0

BOUGHT NEW JD RIDING MOWER THIS YEAR - HAD FLAT TIRE BEFORE I EVEN DROVE IT - P O O R QUALITY TIRE RUINED I CALLED , EMAILED BOTH DEALER AND JOH DEERE WEBSITE NO ONE RETURNED MY CALL OR RESPONDED TO EMAIL

SO FAR IVE TOLD ABOUT 100 PEOPLE ABOUT THIS = MOST ARE YOUR POTENTIAL CUSTOMERS , BY NEXT SEASON I WILL HAVE TOLD THAT MANY MORE JOHN DEERE USED TO HAVE SUCH A GOOD REPUTATION AND GOOD QUALITY

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Tommy Hinson

Sep 21, 2017
0

I bought a John Deere D-130 Series riding lawn mower on June, 2017 from Lowes. Four months later the mower would not restart after using it more than 30 minutes. Lowes would not take the mower back due to their 90 day return policy.

Contacted John Deere what a joke, terrible customer service, no help at all. I was told that I would have to pay $150-$200 to have my mower pick-up and sent to a repair shop. I am extremely upset with their repair process (money hungry).

Why should I pay $200 for a new mower repair after I just paid $2100 to purchase it. So much for honesty and selling a quality made American Product. SHAME ON YOU JOHN DEERE and Lowes!!!!!!!!!!!!!!!!!

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nick sliger

Sep 18, 2017
0

THANK YOU, NICK SLIGER

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Sandra Rogers

Aug 16, 2017
0

I purchased an EZTrak mower. It has never cut evenly. The dealership has sent two different technicians to adjust on it. Nothing helps. 76 mower which doesn't cut as good as the 2002 model I have. The only reason I bought a new mower is because it was difficult to get parts for the old mower.

Like most retired people, I live on a fixed income. I can't afford to pay someone to mow for me. I only spent that much money on a new mower, because I do my own mowing and needed something reliable.

You would think that since I complained from the beginning, the 28 day warranty would be enforce. I'm so disappointed in John Deere and will never recommend or buy another one.

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Brett hemphill

Aug 6, 2017
0

I recently went to the Cattaraugus County fair to purchase a John Deere lawnmower or compact tractor. The falconer ny land pro dealer was set up there. There was no salesman there. So I walked around the fair and stopped back about 30-45 minutes later and still no salesman was around.

I called there store to see if there was supposed to be a salesman there and they said yes. So I asked to talk to a salesman on the phone and they said they where all busy and where closing for the day in a half hour so no one could help me.

I was at at the fair for 5 hours and stopped by there booth every 30-45 minutes and never seen a salesman. The Kabota and Massey Ferguson Dealers right next to them all had salesman there all day. I was very disappointed and angry with the rude service and no salesman.…

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Tim Hunt

Mar 30, 2017
0

00 to replace it . I was told by the salesman that it was that expensive because the window included the frame as well. so i ordered the window , and when it arrive it was just the glass and no frame. 00.

This is no joke that the front window costs 1080. This is a complete abuse of your customers. The price for a piece of glass for John Deere is not affordable. never again will I deal with any deere product with curved glass, that really does nothing for the operator.

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James

Dec 14, 2016
0

I bought a 5085e John Deere I only have one major complaint. There should not be a one key fits all tractors for the past 10 years on agricultural tractors. I was gone from home and a guy delivered hay to my house without me knowing. He had a key from his 5075m. The door was locked on my cab, but that didn't stop him.

He used it and messed up my tractor. I am extremely disappointed in this company, and the man that used my tractor without my permission. You need to fix this issue! I am sure I'm not the only person to complain about this major issue. This would have never happened if john deere were to make a certain key per tractor, or intelligent enough to know that this would eventually occur.

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Bill Fuqua

Oct 28, 2016
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I recently had a coupler for the hydrostatic drive repaired on my 9500 John Deere combine. When I got my bill the labor charge was $3365. I normally do most all the work on my equipment. But I am a High School FFA Advisor and with the timing of the breakdown and having to take my students to the FFA National convention, I decided to let my local John Deere Dealership, Tennessee tractor in Martin, Tennessee do the repair work.

When I got my bill and the labor charge was $3365, I was astonished to say the least. Is this the normal charge in labor cost for repairing a coupler for a hydrostaic drive on a 1996 John Deere 9500 combine? Just still in shock.

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Terry Peters

Oct 3, 2016
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I have a John Deere Dealer that has a personal grudge against me, that cost me money this harvest when he took a combine away from me that I had made a deal to rent from another dealer. Ken Wheeler is the overall manager of Front Line Ag Solutions, and used his power from that position to take a combine away from me.

I called a Deere customer service complaint number and told my story to them, and they had a guy from Billings Montana by the name of John, that called and listened to my complaint. He then talked to Ken Wheeler and called me back and said I needed to talk to Ken and resolve this myself as Ken is very approachable and a wonderful guy to do business with.

Needless to say I am not happy with how he handled my complaint.

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