Kenmore

so the lady sold me an invalid warranty which was immediately cancelled by one of your employees and a check is being mailed out to me (now my refund is on hold) I have a special needs child and I prefer to cook his is meals. I would prefer a new stove.

There is something wrong with this stove cant keep getting this range repaired. I don't have the money to pay for part until my refund arrives being that I am on disability (fixed income) its not fair that this keeps happening to me!

41023801,Serial # NF00 123284.. SAFETY HAZARD, Oven racks fall to the bottom of oven if rack is pushed to one side and a heavy dish or pan is on the rack, example pan of lazana. What is the fix? Are longer racks available?

Appears the oven walls may have expanded or the racks got shorter. Racks need to be 1/4 inch longer. Thank you. The people on the 800 number won't even talk about it.

I hate my new washer. When washing a larger load, the damn thing doesn't drain the clothes, so they cannot be dried. It is supposed to be high efficiency, but when I have to use the drain cycle over and over, I don't call that efficient!

Terrible, terrible, terrible customer service too when I called them to complain.

We had a 20 year old GE refrigerator with absolutely no problems until last year. We replaced it with the Kenmore refrigerator and already had a tech come out to replace the ice maker. Now that same ice maker that was replaced is so loud it is ridiculous. The other ice maker was causing the ice to taste funny which didnt make sense. We had flushed the lines and he replaced two or three parts. The ice tastes fine now but it is ridiculously loud. That is not the biggest complaint though.

The biggest complaint I feel is a safety issue. The handles on the door are too far out and when you lean over to get something out of the fridge, if you lean back up, your head hits the handle. I have cut the top of my head twice, once was deep enough that I almost had to go to the hospital. The edges of…

Ordered 3/14/14. Delivered 5/14/14. Installed 6/14/14. Water & ice dispenser wouldn't shut off on 3/1/15. Repaired 3/6/15 by Reliable Appliance Repair, Jasper, IN with new frame, button &a spring. 1/14/16 same problem occurred. Reliable Repair here 1/19/16. Needs small plastic piece.

Repair man unable to locate piece. No piece listed in parts list. Tech support says there is no such piece.

However that piece IS in our model. HELP! HELP! What do we do with a less than 2year old refrigerator?

I purchased a new Kenmore washer and dryer in September 2013. I bought them at Sears, Olney, Il. The price was close to $800.00. The dryer has never worked properly, but as I have never had a Kenmore before, I just assumed it just dried differently. The past several months it has taken longer and longer to dry clothes. Finally a few weeks ago, the dryer stopped drying them completely.

I had NEVER bought anything from Sears before nor have I ever bought any Kenmore products. And I will never again! Of course the warranty has expired. I am disabled and live on a fixed income. I sure can't afford to get a new dryer, or have this one fixed any time soon...One more thing, It is only my adult son and my laundry that I've been doing..It's not like I have a family of 10.

Within the last ten years, my daughter, and myself have both four Kenmore dishwashers from Sears, and the they have all broken. The last two, have had control panel, that the repairman said they have had issues with, and I think the company should do something about the customer complaints about their appliances, since they have had other issues as well. I will be sharing my experiences online as well as on Facebook.

Combination Microwave Hood Combination has caught on fire from shelf bracket. 8504. It is 3 years old and came with new house. This is unreal and someone should tell Kenmore corporate about all the complaints before they get a class-action lawsuit against them.

The design of the lint filter on this machine is a joke, My wife bought the unit a year ago and it's a testament to her patience that we still have it. Even after cleaning the wire filter, she has to use chopsticks to remove all the junk inside the filter compartment. It just doesn't work.

We complained to the distribution center here in Arkansas soon after purchasing and just got the run around. For over 40 years, I've purchased nothing but Kenmore products: the refrigerator, washer and dryer, microwave, etc. But no more! I'll begin looking around for another brand to replace this fire hazard of a dryer and watch as Sears loses loyal customers such as myself. What a disappointment!

I have bought Kenmore appliances in the past and have been very satisfied. This time I am very upset about my Kenmore washing machine. 00 to fix it. It is a bad circuit board. 99 for it and got just over 4 years use from it.

I will not buy any other Kenmore products and will let my friends and family know about my experience. I never would have expected this from a Kenmore.

I bought a washer & dryer combo for my 90 year old mother about three and a half years ago it was defected from start. Two months after it was purchase the motor burnt out then the controls went out then the pump went out etc.

Problem after problem plus trying to get sears repair service to even come. We finally got them to come this time and now sears tell us the unit can not be repaired the whole unit is rotten out and sear repair man said have never seen nothing like this happen before.

My mother and I have been a valued costumer for forty years and have spend a lot of hard earn money buying Kenmore products. I spent $ 1,300 on this unit and now its trash is this how you treat your valuable customers.

I have a ultra wash dishwasher that right away the fill valve did not work was replaced less than a year went by it went out again less than six months out again now also will not dry completely or clean dishes completely. I have always used Kenmore the last one I had worked great wish I still had it.

It was still working great when I replaced it only reason I replaced it I bought all new appliances wanted it to match. 00 just to look at it and tell me why it is a lousy dishwasher very poor service from a company that I thought had integrity and took good care of the customer.

Will not buy another will buy from the competitor before I put money in the Kenmore corporate cash cow.

On July 30, 2015 our four year old Kenmore Elite fridge stopped working. Since it was still under warranty we started the process to have Sears fix it. Today is September 8 and we are still waiting for the repair. Three times they have been to our home, with ridiculous reasons why they couldn't fix it that day. Today it is because the technician is ill so we have to wait another two weeks and no one cares. The parts are at our home (because they couldn't carry them on the truck).

Imagine being without a fridge for over 40 days and now we still have to wait another two weeks. I have used Sears appliances my whole life but our experience with our new products over the past four years (fridge, washer/dryer, dishwasher) have turned me into a negative voice. Customer service only has standard…

Kenmore model # 59672003016 frig bought 2013 leaks water & ice buildup due to drain tube design flaw which manager corrected with replacement p/n W10619951. But Kenmore will not provide for free or at minimum discounted price. "We got your $2K and two years later we got another $40 sucker" is my perception of their customer disservice attitude.

On April 2012, I bought a bottom freezer model 795.7109. The compressor went out about a month after a year old, and they came out replaced the compressor. It went out again was replaced January 2015. Now, May 2015, it went out again.

They sent out a tech he only tested the lines. There is a leak internally which has been making the compressors go out. He said the refrigerator has to be replaced. He and I called Sears and also emailed Sears corporation but they refuse because it's out of warranty. I and the tech told them if the lines were tested the first time it would be caught before warranty was up. They stated not their problem not warranted.

I am certified to fix and use freon in autos, the same thing applies. You test first to find a possible leak which wasn't done until May. How…

We bought a high end Kenmore dishwasher that has 6 wash options & 3 other settings. Several repair men came out, checked it out & said "Use only the normal wash cycle, as the other cycles don't get dishes clean & they use more water". Sometimes, I want the 1 hr cycle, or whatever, and that is why we paid extra to get the extra features. If I can only use the normal cycle then exchange my dishwasher for a less expensive model.

I run the water hot before starting, use only cubes like they want me to. One time the cube only 1/2 disolved. It is like it doesn't rinse clean, as food particals are on inside glasses or on top of cups that weren't there earlier. I've had 5-6 dishwashers in my lifetime, all have been better than this one. It only does it sometimes, but you never know when it will…

ALL my appliances I have in my home, are Kenmore. I have a microwave that is used daily and is over 25 years. So, of course when my Washer broke, I bought a Kenmore. I didn't get anything fancy, but I only pd $300.

It was a floor model bought at Kmart before they closed our store. I pd someone to pick it up and hook up for me. I have a bad back n my husband is disabled. I must say, I have never been more disappointed in my life.

I went to work the other day and someone asked what I had on the back of my shirt. Its soap, they said looks like I need a new washer. Haha, I said, that is my new washer. Its like the rinse cycle , doesn't exist.

I just now came upstairs from washing a load of my work shirts. I'm gonna have to wash again, this time with NO soap and see if that works. That's why…

We bought and had the new refritgerator delivered on July 28, 2011, and when the warning lights for a new water filter and air filter went on this past week, February 2012, we found that there was no filter for the water installed! We have been without filtered water for 7 months, and in that time the water was used in baby formula and drinking, thinking it was filtered! Apparently the Sears installers or the manufactor (maybe the same) of the refrigerator didn't install the filter when is came.

There was a "plug" in it's place to keep the water running, otherwise we would have questioned the non-flow of the water way back then. We bought it from the nearly defunct Sears in Carmel Mountain, San Diego. California. All this came about when I looked into the water-filter receptable and saw…

i purchased a stove and refrigerator, july 2010.the refrigerator is a samsung, so far it is working good. the stove is a kenmore.the bottom drawer is fast coming out, and the bottom edges and up the sides has sharp edges. i have cut the top of my foot several times.i have put electrical tape all around the sides and bottom, which looks stupied. last wed i opened the drawer to get my pizza pan out, and the inside top edge cut the top of my hand. it wouldnt stop bleeding, so i had to go to the emergency room at the hospital, it took 5 stitches, cause the top vein was cut and wouldnt stop bleeding.

i spent 4 hours in the hospital.the next day i called sears to complain about their stove being dangerous, she said, they apparently didnt install a liner in the drawer at the factory. she offered…

In July of this year we bought a 28cu.ft. french door refrig. Today in cleaning a shelf - it broke. I called the Sears Repair line and talked to a very nice young man. BUT - all he could offer me was a replacement part shipped to me IN 7 TO 10 WORKING DAYS. This, in my opinion, is not acceptable. They should send out a repair man tomorrow with the part, even if they had to take one out of a floor model. After much dicussion, he is TRYING to get the part to me in less time. The glass that broke covers the vegatable and air tight crisper. All the vegetables and fruits I purchased today will not last 7 to 10 days.

Also, by purchasing a warranty I was led to believe that a workman would respond - not "I'll ship the part to you and you can install it". I would appreciate a quick response to…