KFC

Had a 515 pick up first could not find order once found said it would be about 8 minutes when I got to drive up window 7 minutes later they said now will be 10 minutes . Ordered a hour ago so they could have ready 5:25 still sitting in parking lot waiting . Bunch of kids working NO CUSTOMER SERVICE they don’t care they need a manager here that cares Yuba city kfc

Went and got a mixed 10 piece white and dark crispy and a 2 piece legs original they was so old and nasty no white meat at all was charged 33.77 for something we couldn't even eat.

I went to purchase there at KFC bakers and I was assisted by the gurl named Amanda I was not happy with her assistance she gave me so much attitude her face was angry felt so uncomfortable and I came back yesterday late around 6 pm and I was assisted by Sne with a tattoo on a neck I really liked her she so patient and good listener I think you should keep her at a front because she knows what she's doing so friendly I observed her with other customers as well smile through out I even complimented her

So please bakers mall if you want happy customers put happy beings at the front not someone who's just gonna be there for the sake

Yours sincerely Nombuso Ngcongo

com customer service line I will attach screenshots of my conversation with doordash customer service also in those screenshots there are screenshots of the conversation with the doordasher and I will also attach screenshots of the purchase amount and the amount that was refunded on Thursday... Friday when I woke up I was still in the mood for fried chicken so I went back onto the KFC app and I ordered again this time for a bigger order of food which actually did come but when it did arrive the meal was well below satisfactory!

I called customer service back again and they put a refund in for about a third of the price that I paid for the meal! I was online and I was reading that KFC actually has a taste satisfaction guarantee if you don't like how your food taste they will send you out…

KFC in darien Georgia was disgusting! I had one bite of chicken and threw the rest away!! They didn’t even get my order right!! They chicken was full of grease!! That place should close.

Made an online purchase of the 12pc on the 30th of June at the KFC Grosebeck Clinton Twp Michigan still frustrated wait in Drive thru 30 mins told to go to curbside waited another 30 mins went to window told had to get back in long line, I refused and said I was told was told to go curbside.

He gave me my food and was told no Apple Popper gave me a Chocolate Cake without my approval (don't eat chocolate). Get home wrong food I ordered a variety bucket received Breast and Wings no one in my family eat breast.

No gravy on 2 containers of potatoes no side condiments we paid for Employees standing around doors locked at 8:30pm? Please refund me terrible just terrible. Wasted food and money

This KFC is rated a zero, this was the worst experience ever. I went to the KFC at 3717 Belmont Avenue in Youngstown Ohio, around 3:45pm on July 1,2024, and had to wait in the drive thru for over 10 minutes before I could order and

the strange part there was no one inside eating no one was in the parking lot. I finally gave my order in which they got wrong, so when I pulled to the window the person working yanked my card and then went to give me my food and

let go luckily I caught it, I am a white person and this KFC is in the black part of town, and they are racist, they also laughed and said we ain't got no napkins so don't ask, I have never been treated so rudely in the whole 57 years I been born.

This KFC is located at 3717 Belmont Avenue in Youngstown Ohio and the person on my…

I ordered two breasts and two wings spicy with a mashed potatoes and a macaroni and cheese. 00. Admittedly, I did not check the package when I recieved it. When I got home, about seven miles away' I found that they gave me 4 chicken wings and a mac and cheese. $14 for that????

Also, I ordered spicy chicken, they gave me original. Needless to say, I'm not happy. The reason I went out of my way is because I wanted spicy chicken. The store I went to was at Fenkell and Southfeild in Detroit. I'm UNHAPPY, Brian Jourdan

I ordered my food online and went to pick it up. I went through the drive thru and the lady handed me the bag and said you're all set. I informed her I had a drink. Se cones back with my drink leaking down my cup tells me have a good day and closes the window immediately.

I clean up my cup and she comes back 2 minutes later asking If I need something and I explain she gave me my drink with it all leaking down the side. I then get home to enjoy my dinner that I spent 50 dollars on and I have overcooked chicken that tastes like it had been sitting in a warmer since noon and I ate dinner at 6 and I got undercooked biscuits that tasted like raw dough.

I have issues with kfc almost every time I go there. They do not care about their customers not 1 bit. I'm unable to go back to kfc at this…

Who has ever heard of a chicken restaurant not giving napkins to customers in the drive thru with their orders??? Every time I go thru drive thru, I have to open my bag up, see no napkins & ask for them.

The last time I went there, I had no napkins, no spoon/fork for my famous bowl & no ketchup for my fries!! Ridiculous!! How did they expect me to eat the famous bowl, with my fingers???

Standards are very poor portions are made very small and the quantities reduced.but the prices keep increasing..we do not see any international standards maintained here.horrible customer service, they have recruited staff at very low salaries and they are not groomed maintenance KFC standards. Chicken has been half cooked and many times there were complaints and confrontations at many places.kindly follow the foot steps of Mac Donald sti lanks and close the operation as this local operation is killing the brand.

Today I have visited the store/outlet of KFC at 8pm here in bhubaneswar "Jaydev Vihar "(Odisha) for a dine-in, but while transaction via paytm upi don't how the payment request catched to any person named "Devyani" and payment request approved to pay. The said amount was Rs.676.82 and "UPI id paytm-14790230@paytm".

After showing the details in store they denied to help and asked to contact the person who got the money. Even called to customer care but couldn't make it. So here I am sharing my details and screenshots for your reference, kindly do the needful in this regard and process my said amount for refund ASAP.

I ordered the $20 taste of KFC and 5 piece tender meal. On the $20 meal I was told there were no substitutions on sides which I could deal with. After I had already paid, I was told that they didn't have Krispy Breast.

They said I could have the Original Breast. I don't like Original because I've gotten it before and it wasn't done. Once again, after being told what I would have to get, the Original Breast was not done. The biscuits were doughy as well.

99 on food that less than satisfying. The only thing that was actually good was the coleslaw. Never again.

Smash bowl half full. 00 a up charge is added. False Advertising never again. And it's not that good.

Ticket # 1108 Auth Code: 434354 Auth Amt: $35.77

I placed an order for an 8 piece original chicken meal with 2 sides of coleslaw and one pot pie. I was told that they were sold out of chicken and were cooking more and it would be ready in 10 minutes and if I would just pull over and park in the parking lot next door to their building they would bring out my order and it would be nice and fresh and hot. Even though it was rather inconvenient, I did as instructed and my order was brought out to me in that time frame and I drove away. Upon arriving home I opened up my package of food only to discover that I had been given mashed potatoes and gravy and one order of coleslaw and they had not given me my pot pie. I did call back and spoke with John who stated that if I came back they would give…

I frequently receive online orders from my location. Yesterday I ordered online, kfc pakistan refused to deliver order saying the location is out of reach. Although day after tomorrow they delivered on the same location yet they said that from a week the location is closed.

I complaint online but the representative used abusive language.

It's been 15 plus years or more since I've eaten at KFC I was on my way to Popeyes up the street but said to myself ok you haven't eaten here in years so let's try it again I got a 3 piece original meal mashed potatoes and gravy and m&c when I tell you it was worse than I remembered it taste like it was missing half the spices the original calls for it was full of grease, a lot of fat I was looking for a leg wing & thigh I got 2 greasy weighted down thighs and

the smallest chicken leg in the world potatoes were DEFINITELY instant potatoes gravy was ok, the biscuit was not the fluffy KFC biscuit you use to see advertised, mac & cheese was HORRIBLE. The sweet tea was the best out the meal after I added sugar.

I'm a senior citizen I don't cook much anymore ,but this will be the very last…

I ordered a meal from your store #L518068 ,at Oldfield Crossing Drive at 2:24 pm . My cashier named Nicole, had to be the most unfriendlness and rude person that this store has ever had. I really hope this matter will not be swept under the rug, Thank you , Gordon from Jacksonville Florida.

I filed a complaint, quite some time ago...This was with the KFC store in West Allis, Wisconsin...I was supposed to receive a voucher for further purchases with KFC...This voucher is long overdue...Very poor customer service...As, I have asked a few times about the voucher... The case number assigned is "01837637"...Very surprised that your customer service staff has not followed up with me. Gary Dorgay

We went to the KFC on Columbia Ave. in Battle Creek MI. We came in to order and wasn’t even acknowledged, then finally gave order waited for quite a bit, then told we had to wait 25 minutes for chicken, mean while drive thru was going thru quite fast. Very disappointed in service.

Might have been short staffed, but drive thru was getting their orders…hmmmm Thank you, Diane Bowers

I tried to place an order I was told to use the kios only I will not come here again to spend my money with rude people that don't want to work

Order 2 of your boxes got chicken that was dry and small I paid 43.00 for 8 pieces and 24 nuggets was disappointed with service at restaurant and with food . Will not be returning to K F C

Your website is the worst website ever! Ordering online is supposed to be quick and easy and every time I have to call it in. I have boycotted KFC so often hoping you will change, and you don’t. Bad bad service!!!!!!

One order, they make you wait and I was only one in line, finally in drive thru, ICE COLD FRIES AND CHEESE

I ASKED FOR HOT FRIES,KEPT COLD CHEESE, AND THE GIRL GOT AN ATTITUDE, BUT SHE SAID OK, WAIT, TEN MINUTES, I WAITED, OUT SHE COMES WITH HOT FRIES, JUST, AS HARD AS ROCKS, SO I HAD THE PLEASURE OF EATING SOLID HARD FRIES WITH COLD CHEESE NOW I'VE HAD THESE BEFORE AND THEY HATE YOU ASK FOR HOT FRIES, WHY?????

THIS PLACE ALWAYS GIVES LOUSY SUBSTANDARD FOOD AND SERVICE, YET THEY CHARGE SAME PRICE TICKET 1554 STORE K071150

I DARE NOT ASK FOR ANYTGHING ELSE

I contact you because I have had a very bad experience in a branch in Mexico, and until now no one has contacted me or helped me, I have been buying your delicious chicken for many years, and it makes me feel very disappointed to know that you no longer want to sell me, KFC is one of my favorite foods.

Yesterday I called to place an order by phone, which never arrived, and I was dialing to find out why it didn't arrive, and no one answered me, I was contacting by phone, by WhatsApp, by X , directly on the website (all of these from Mexico), and no one gives me an explanation why my delivery could not be made, I considered you, from the restaurant chains, with better service, but now I am afraid to order and

that they leave me without food again, I ask you if you can help me find out what…

83 and 2 days later I found out I was double charged.. I went back to the store and they told me it was a bank issue so I in return went to the bank and they told me that it was a KFC issue because several other people had had the same issue with KFC..

so then on November 30th I went back in the store spoke with the district manager who happened to be there and he assured me that he would escalate it up the ladder and I will receive a refund to my card within 3 to 5 business days.. when those days passed I went back into the store and I was told by the manager Allen that it was processed and should be in my bank account in 2 days and

now is December 6th and there's still no refund in my account and I will be turning you over to the better Business bureau and consumer affairs because it…

They got my order wrong twice than the manager is rude I told him I had specially ordered 2 number 8 which are 1299 but I said I want tho breast and 1wing they gave me 1 breat and all wings I said the order was wrong and he said you have to pay 208 more plus the 2899 I said I'm gonna pay but s she got my order wrong they need to pay attention to the customer not be rude

Kfc edmonton would have to be the worst seriously. Went there on Saturday they charged me heaps wouldn’t help me to make a dinner pack or some pack get out of there go round the corner didn’t get coleslaw so

went back to change order manager said if you give me attitude I will give you attitude then slammed window shut she was so young not professional at all not the first time had a run in this ok as we will be going to earville one from now on where they are so proffessional

This is for the kfc location at 1720 Middlesex St, Lowell, MA 01851. I arrived at 4:30pm on 12/1/23 and I noticed the lobby is always closed and I had a large order with multiple ppl wanting to know what is on the menu and I didn’t want to hold up the drive through.

I walked into the front entrance for the pickup area to ask if the closing was temp or if the lobby was forever closed and the mgr at the front said we don’t need to tell you anything and that was the end of it. I’m guessing he hears this question a lot but the way the came across was very rude.

This is the only kfc within 45 min from me and it’s a shame this mgr treats his customers this way. I see plenty of employees in the store and I can’t see a reason the lobby is closed other than personal preference.

I want to know what idiot decided to discontinue hot wings. It was one of your best sellers. Then you have the audacity to bring out a limited special of hot wings that was not the same recipe. I don’t know who makes these decisions but they are running your company into the ground.

The old saying “if it ain’t broken don’t fix it” applies here. Think bout it.

No chicken…on the actual chicken. All fried bones and skin! Gross. Every single time it’s gross with zero actual chicken.

I bought an 8 piece meal today with sides of corn and coleslaw. i ordered crispy When I got home the chicken was spicy and greasy and original, the coating was raw under the top layer. Absolutely disgusting. The corn was dried out from being in warmer too long. Was very hard. could not eat it.

When I tried to place my order at the drive through there was so much noise in the background i could not hear what was said, so I went inside and there was 6 women behind the counter laughing and talking. The lady that finally took my order could not find what i ordered and had to ask some one else.

there was one other couple in there but the noise was so bad they left. I was really shocked with customer service and quality of food. I am 74 years old and think its ridiculous for a business to be…

I ordered a three piece all white chicken meal, a number three. I got home and I had all dark meat, one leg and two thighs. I would like to be reimbursed for this. The girl did not give me a receipt so I have no information to send you but it was the KFC on Cobb Parkway in Smyrna Georgia on November 18.

I will never work for yall again yall DC manager is on some family business she let everyone in her family do anything to the rest of the employees Tina baddy should not have her position how she going to let her daughter take hours from me and paid someone to get me fired her and her daughter it's ok yall need to do something about this I see what jazz talking about how my check was 380 when I work 36 hours a week

Ordered $37 in chicken at drive thru, got to the window and realized I forgot to ask for extra crispy. I beeped so the gal would open the window 3 times, and she never did. When she finally opened the window she asked for the money.

I told her I wanted extra crispy, not regular, and she said "the order is already made. I told her I wanted extra crispy and would wait. Then with an attitude closed the window, turned around and I saw her hands flailing.

Two minutes later she opened the window and said "we're out of extra crispy". HOW COULD THEY BE OUT OF EXTRA CRISPY. I accepted my order anyway but feel I must report this as I believe they just didn't want to redo my order.

KFC OUT OF EXTRA CRISP!? Hard to believe. Lastky the gal needs an attitude adjustment; AND the chicken was very…

It isn't much of a big deal but I think it's against discrimination. The manager in KFC mount Washington ky, has failed and refused to hire me because " she didn't like me" . As to why : her boyfriend who was my old co worker at another job ( who has harrased multiple girls there and not just me) .

She thinks that I am after him and I personally am not. In need of a job, I just had a baby and need the money, she again, refuses to hire me just for that one unrelevant reason. She has threatened me previously over the encounter.

ordered #1 meal (2pc) received boxed food with 1 freshly cooked breast, biscuit and mash potato/gravy missing was my chicken wing cooked breast was still oily, wet, and undercooked, no Original Chicken breading I gave boxed order back to cashier. she said I need to talk to manager.

Manager was same guy cooking chicken. HE HAD HIS MINOR CHILD BACK IN KITCHEN WITH HIM (approx. aged 7) manager gave me my money back, threatened me and told me not to come back to his store (415 Gallatin Pike North, Madison TN)

Not only did I have to go back for two ordered of French fries but then got home and realized they didn’t give me my dipping sauce.

I went to the KFC in Easley, SC yesterday evening to get my family dinner (12 pc w/3 sides and biscuits). The girl at the drive thru was extremely rude and disrespectful. I do not know her name, as she was not wearing a name tag.

After taking each customer's payment she would have them pull forward or into a parking spot to have their food brought out to them. I have worked in fast food before, so I know all to well they are trying to get their service time shortened by doing this.

As my 3 sides I ordered corn, macaroni & cheese and cole slaw. When my food was brought out I pulled to the other side of the building and checked my food before I left. Instead of cole slaw I was given mashed potatoes & gravy.

I pulled back to the drive thru window and explained to the girl what had happened…

I went to kfc last night when I was there it's was a young man trying to jump on the Manger the Manger did everything possible to tell him to leave but I feel like that young man shouldn't be talking to Manger like that and his girl tried to jump in too

I was food poisoning from the wings and fries that I bought from the store KFC in Athens ga after I looked at the wings was looking old and the fries was looking old and after I heard another employee tell someone to drop some fresh fries and I asked was my fries fresh and she told me yes, but the fries were not fresh nor were the chicken wings, I was told that they don't drop chicken after hours, I just sent a message to corporate before I found this.

Glad I did so I send images, I don't know how much my hospital bill is, I haven't gotten the bill yet. Just letting ya'll know what happened to me.

Eric Hill of Shelbyville, Tennessee KFC the manager gave me a hard time and was disrespectful and close the window in my face about a refund that I was asking for

Ticket number 1026 Oct 31 -2023 my Son Austin Everett placed an order in the drive thru they constantly give attitude. He was told to pull around n wait this is constantly with them he waited over half an hour for food the guy bringing it out didn’t know what belonged to who he kept going up to other cars waiting a total of 6 cars!!!!

Between the bad attitude workers and the consistent ignorance on orders this will be our last visit You need to strip this person of their franchise. Or go in under cover and see for yourself.

peteres missouri I ordered a 12 piece meal for my family I brought it back and we started to eat the chicken and I noticed they short me 3 pieces I tried to call up the restaurant there was no answer so I drove 5 miles back to the restaurant and I told the same lady that brought me the chicken out and she almost dropped it because she acted like she didn't care but

I told her they only gave me 9 pieces she told me I had to have a receipt and the chicken to begin with she did not give me a receipt she told me to pull up and wait so I did and the chicken was already being ate so what am I supposed to do bring back bones but when I told her about it she was rude as hell when I told her she did not give me a receipt she would not here me out she just said bye and

would not listen to me tha…

The KFC in flint, Mi. I was told they are out of chicken. Really

I ordered an 8 piece with two large sides and four biscuits. My chicken was very greasy. The skin was hanging off the chicken and very soggy. It’s like the just tried to refry it. The mash potatoes was very thin.

And the Mac and cheese was watery. I am a single mother 5 and very upset that the food was disgusting. I don’t have money to waste.

I don't get wat I order and they are not using card machine service was very poor

I’ve been waiting on a call back from someone for over a month now. I have to call every week and get good with in 72 hours I’ll get a call and never do. I will never visit another KFC after I went to the Durant ok location and was treated horribly and cooperate can’t even give me A call back.

They allow their customers to be treated badly. Long story short I threw away my receipt in the trash can they have right after you go through the drive through, I was literally the last car that got food and barley pulled up enough for the next car behind me to get food.

I go to get my meal and it wasn’t in there, the manager was hateful telling me she couldn’t give me my food without my receipt, that it wasn’t her fault I threw away my receipt… i said how is it my fault y’all didn’t give me my…

The food at the Columbia Missouri location on Whorly Street is just gross. I will be pitching my to go food in the trash and will settle for a peanut butter sandwich instead.

I bought a 3 piece chicken box at Ottumwa store-cost $11.29. That is too expensive for a leg and 2 thighs. Not satisfied!