KitchenAid

My wife and I had the kitchen remodeled two years ago. We bought a KitchenAid dish washer, refrigerator, gas oven and microwave. The oven and microwave are terrible. I have almost bought the oven all over again for all the repairs to it.

The microwave is no different. The oven exhaust fan went out after only two years, so the oven could not be used until it was fixed. When the part arrive, the Chinese manufactured part came in the manufacturer had changed the connector on the fan and they had to order several more before finally finding one that had the right connector.

This took a couple of weeks. The repair man left, thinking all was well, but it wasn't. The gas valve to start the oven comes on momentarily then shuts off. That part is now on order and should be her by next Thursday,…

Kitchenaid KBFN502 issues Purchase date- September 2016

I bought this in September of 2016, by December, I had placed my first service request for the right door as it did not stay shut/ seal properly. I have had about 10 service requests since then for the exact same issue as it is never fully resolved and the last service technician told me he has done everything Tech support asked him to do so left the premises with the door still not staying shut. I have condensation in my fridge constantly because the door will not seal. I went ahead and paid hundreds of dollars to extend my warranty again because it expires in September 2018 and I would be caught with a clearly defective product. I asked kitchen aid service to consider ALL the numerous service requests and replacements over the past…

I am disappointed in the life span of my Kitchen aid dishwasher purchased in November of 2009 model KUDS30IVBS serial FY3802153. 87. Pieces of the storage basket broke off into the motor. I expected the unit to last at least 10years.

Unfortunately it was not covered by the extended service plan. I had such good luck with my other kitchen aid dishwashers. I am very disappointed in your brand.

KitchenAid CS complaint! OK, we really wanted to purchase 4 brand new KA appliances this evening at Lowe's. Every single time I call 800-422-1230 I have to wait forever to talk to an unqualified rep who does NOT know anything about PRE-SALES questions about your products!

This has happened at least 8 times over the past 2 weeks! I just now got off the phone again after waiting 42:17 listening to music. President Trump just reduced your corporate taxes, why can't you NOW hire more AMERICANS to answer your customer's calls and provide us the information we want & need!

Your Customer Service experience wants me to DEFINITELY consider buying a complete different brand of appliances, NOT related to the entire Whirlpool line of products! I sure wish I could attach various screen shots of YOUR…

This is the third email I’m sending. I would like to know what can be done about my cutlery set that has red painted handles that are peeling. Also I would like to know how to get a replacement paring knife for my set

Thank you

from Millman's in Lewes, Delaware.. To date I have had 3 service calls within ONE WEEK.. came and they said they had to order the parts. the refrigerator STOPPED working. The box was hot and the refrigerator was making a loud continuous noise.

they found that the entire back unit was solid ice. Hair dryer in hand they began to defrost it. and then it gets hot and it starts with the noise. It isn't even 3 months OLD!!!! I have put in…

I bought a Kitchenaid 5 Speed Blender model KSB1575ER.

First time I have used the blender it has damaged the coupling device. The cup was glued to the base and I could only detach it by visiting an authorized service shop. I was surprised o learn that the base coupler was available for USD 6 but the Jar coupler had to be bought together with the whole jar!!!

It is unacceptable to exchange a whole jar for a brand new unit. Worst than that was to meet other 3 people in the line with the SAME PROBLEM!!! One of them had bought already 3 Jars for replacement and told me this blender will only work with fine liquids, no vitamins or fruit pieces!!!

I have tried to complain over their website which is full of BUGS!!! Impossible to comunicate with them after creating an account! I AM VERY UPSET…

Concerning KitchenAid stainless steel dish rack bought from Costco 7 or 8 months ago: the stainless steel rack has rusted and cannot be used because this is not sanitary. Unfortunately I cannot find my receipt. Can anything be done about this?

I bought a blender in 2006, but it mainly sat in my pantry. left big chucks. After using it approximately 15 times, the coupler totally disintegrated. I called customer service and was told to take it and have it repaired.

No offer to even provide the coupler. Why would I want to repair something, that has never worked correctly? I thanked her for nothing and hung up. I have read online, so I know I'm not the only person that has had this problem.

The model number is KSB5NK4 and the serial number is WS3981775.

Refrigerator is 2 yrs. When the doors were installed they were uneven. The people that installed the refrigerator said the floor was not level causing the doors to be uneven. Not true. My husband leveled the floor and we called them back to fix the doors.

Repairman said he did the best he could still not en. It's the refrigerator! The repairman is coming Monday to repair the ice maker for the second time. What an inconvenience. This refrigerator hasn't worked properly from day one. I would never buy another KitchenAid product again.

Oven went out they came and replaced parts now oven and microwave don't work needs another part. I am now searching nationwide for part that may or may not work going on 4 weeks missed. Thanksgivings told them if it wasn't fixed will pull out and return to home depot and I will purchase a competitors oven at lowes.

The corporate executives at KitchenAid sure seem to not care about their customer satisfaction!

My kitchen aid has been having problems for a while. The nail head that holds the head up keeps coming out, and I have to use a hammer to put it back in. Can someone at KitchenAid corporate offices help me with this complaint?

I love my kitchen aid please get back to me I have a lot of backing to do for the holiday.

I would not even give one star. We bought a $7500 KitchenAid refrigerator with freezer slide out door less than 3 months ago. This week the door FROZE and could not be opened. The "aid" we got was turn everything OFF, everything. let it thaw.

Transported food to other places. Got it open up this morning, saved what we could. turned the whole thing back on, left it empty to catch up, only to find it stuck again. Very faulty design . I am going to make it a point to let other people know this happens and no help what so ever.

Take the money and run. We were told by our long time appliance repair company that This is not uncommon with KitchenAid. a out right untruth or very ill informed. This took a while to find to fit the space and had to have this model and expensive to get in.

NOW, all…

Bought a built in Kitchen Aid frig on 8/28/15 and it was delivered and to be installed 9/8/15. When the installers arrived they surveyed the existing frig and started to remove but the earthquake strap prevented them from removing it. They told me that the cabinet which surrounded the frig would have to be removed to undo the strap that the cabinet was probably built around the frig. I told them they just had to remove the cover at the top of the frig and they could undo the strap. They said that wouldn't work and they have had previous experiences with this problem. I told them again to remove the cover but they refused. I refused shipment and they left.

I then removed 6 screws on the cover and disconnected the strap. Took me 5 minutes. I called Best Buy to call the installers to come…

Started having problems with it after first year and it has not stopped. A&E repair service has made repairs on it always something different they damaged the door in the process while repairing the electrical controls. It now sets in my kitchen broke down and they say it will be a week before they can come out.

The extended warranty runs out in August 2015. It seems kitchenaid would get in this and help but cant find anyone interested. No more kitchenaid anything in this house.

Purchased a full set up cleaning brushes from SAMS Club and after a few weeks they have totally fallen apart. As a consumer I am tired of spending money, regardless of the amount, on cheap garbage that is useless after a short amount of time.

I will think twice before purchasing from SAMS or KitchenAid in the future. If we come together and boycott these companies they will get the message.

I purchased a food processing attachment for my #kitchenaid stand mixer. As I started using it the entire stand mixer with the food processor attached to it tipped over on my kitchen counter and started banging into it. While I was trying to stop it I hurt my hand and my neck in the process.

I had to unplug it from the wall to stop it. I called KitchenAid to explain what happened and tell them that their product damaged my stand mixer. Instead of standing behind their products they told me my stand mixer was no longer under warranty and all they could offer me was a 25% discount on a new one.

There had been nothing wrong with it before I attached their new product to it. I'm extremely disappointed in kitchen aid and will never buy their product again. I wanted to warn other people before…