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Kraft Foods

2.0
92 complaints

Complaints

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alayna richards

Nov 6, 2022
0

Hi its Alayna Richards. Just would like you to know This is the second box of Kraft shake and Bake (Crispy Southern Fried Style) I really enjoy using this and all the other kinds. I find it disappointing when I find no bag inside to shake this.

I always have to take the bag out of another box. The bar code for this box is 066188041907. I greatly appreciate your time. Thank you

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Thomas Moffett

Nov 3, 2022
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My issue is not with a specific package of Velveeta "cheese", it is with the newer formula of what used to be a very nice product. I'm not a chemist so I don't know exactly what you've done other than added a whole bunch of chemical crap.

The new end product is an inedible lump of chemical garbage. I recently purchased a loaf of Velveeta and it bears no resemblance at all to the product that I used to get many years ago and like a lot.

I will never purchase this product again for the rest of my life. I'm sure that this is a drop in the bucket to you and you really don't care but I had to say my piece.

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Janet Obeng Asante

Nov 3, 2022
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I purchased a kraft shredded cheese from BJ,s in Newcastle Delaware. My daughter ate some of the cheese and she had a stomach ache,pains in her belly. Crying the whole night. She is on medication right now for that. Very sad and dissatisfied with your product.

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Janet Obeng - Asante

Nov 1, 2022
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I bought kraft shredded cheese from BJ,s, the cheese expires on 11 \6\2022, but it smells so bad. My daughter used the cheese and complained of her stomach ache. She was taken to the ER for care. She is in pain now even with the medication she had.

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Roberto Santana-Aparicio

Oct 29, 2022
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The Kraft Foods distributor in Puerto Rico will not order fat-free mozzarella cheese for reasons unbeknownst. Probably because of a conspiracy theory behind fat-free products.

There is a market here for that product. Makes me mad that they whimsically took the decision to ban fat-free products. There is no explanation. I just wish Kraft had competition in that product.

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Michael A. Pierce

Oct 25, 2022
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I have been buying your Shake and Bake seasoning for over 40 years. Always a favorite in my home, I have never had a problem until this year. Around the beginning of 2022, I purchased a Shake and Bake at my local Publix, where I always shop and found the bags on the inside were sealed at both ends.

I laughed and just cut the ends. During the summer, I bought more and the bags were sealed in the middle making them unusable. I was perplexed and improvised with the plastic bag my newspaper was delivered in.

Finally yesterday, I brought another box and this time there were no bags at all in the box. I do understand there have been many problems in all companies since the pandemic started several years ago, but this seems to be getting a little annoying.

If this has happed to me 3 times in less…

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Billie Boyd

Sep 25, 2022
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We buy Kraft Shells and Cheese cups for our No Kill eating granddaughter. She always loves it. This past week we went through 4 or 5 cups and the noodles would not cook. They stayed hard and crunchy. Did you have a bad batch?

We will not be buying them from here on out.

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Tony Ray

Sep 14, 2022
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This is the 4th box out of the 8 I bought that was bad so far. I followed the instructions and cooked for just 11 minutes. The noodles turned to mush and were stringy. I'm afraid that the other 4 will be just as bad.

First time I made them I went a head and added the cheese. Big mistake. Tasted horrible. Never had this problem before but there is something definitely wrong with them. UPC Code 0 21000 65886 2 manufacturers code 20:08 CF 46 13 Mar 2023

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Yalonda J Hart

Sep 5, 2022
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Bad noodles they crumbled up. Cost too much for bad quality like that

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Karla M Crane

Sep 4, 2022
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Please bring back cook and serve tapioca. I always bought one once a week. Its my favorite. The make it from scratch isn't that good.

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Rae

Aug 10, 2022
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Kraft bought out BOCA brand a long time ago. Such a shame. I cannot eat the newly "manufactured" Boca burgers of ANY design; e.g., the Original, the Chicken, the Spicy.

YOU have destroyed one of the FIRST pioneers in the alt-meat industry. The original BOCA Brand was excellent in all ways.

You, KRAFT/Crap took an originally good product and negatively impacted it in the following wasy: 1. way too much salt 2. no longer heats like the original on stove top 3. has the consistency and taste of DRIED-OUT cardboard

NO WONDER THAT ANYTHING "BOCA-RELATED" IS ALWAYS ON SALE AT GROCERY!! Anyone who knows vegan will reject your GMO-d, awful-tasting, sodium over-loaded crap.

I know, because I've been vegan for 30 years. I remember the original. Quit taking a good product and turning it into…

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MARIO G RODRIGUEZ

Aug 9, 2022
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I've ordered plenty of Crystal Light peach tea on the go packets. This last order that I received, 9 of the drink mix were empty. I still have them and are unopened. This is the first time this has happened.

My order consisted of 4 boxes of 30.

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Geana Parks

Aug 8, 2022
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I purchased a package of string cheese from Walmart.

However, I super disappointed with the product when I couldn’t open it. I have purchased other similar products with another company and have had no problem opening it. There wasn’t an edge separate the two pieces of plastic and the part labeled, “peel here” wouldn’t open.

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Towana McGuire

Jul 13, 2022
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I purchased cheese and when I opened it was molded.

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Melvin Finley

Apr 24, 2022
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My string cheese was brown and had mold on it. Im letting you guys know because i love your product and i dont want anyone to get sick.

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Lawrence Miller

Apr 18, 2022
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i rate zero noodles aren’t real cheese is processed garbage but they lie on box and say original so disgusting

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Cristal Campbell

Apr 4, 2022
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I recently bought a bottle of Kraft Parmesan cheese 200g. To my horror when I got home I noticed almost half the bottle was empty , Why would a giant corporation rip a consumer off of that much product , I know you have to get on the ban wagon with the rest of the big giant corporation and

not fill bottles to the top and change the packaging to be smaller but this is ridiculous , with the high increase in groceries , how can you put a 200 g stamp on your product when it’s almost half empty, it makes me not want to buy Kraft And makes me want to reach out to social media and Market place , I am attaching pictures so you can see the rip off and that the.

Product is not open . Thank you

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TRACY L BURGESS

Apr 1, 2022
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The boxed Kraft mac and cheese taste horrible. Unfortunately I bought 2 cases. I thought it was just me, but when my husband and daughter complained about the taste, i knew it really was gross. Flavorless, weird noodles with a new gummy texture.

I opened the second case thinking it may be a bad batch, but it is all gross. Starchy noodles and no cheese flavor.

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Lawrence Miller

Mar 23, 2022
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your crap dinner is so gross and disgusting using fake cheese and lousy tasting noddles i rate leap dinner in the box zero it used to be good with pure noodles and real zesty cheese but now it is so disgusting i wouldn’t feed it too my dog your company should be ashamed all to rip people off for money for garage tasting fake noodles and fake cheese ewh i bought 12 boxes and will give it away to the poor i hope they like it because it is very disgusting

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Lawrence Miller

Mar 23, 2022
0

your kraft dinner is garbage i wouldn’t feed it to my dog the cheese is garbage too i used to love kraft dinner when they had real noddles and real tangy cheddar cheese the boxes aren’t even worth 50 cents you should be ashamed trying to sell that crap to people telling them it’s good it takes awful why did your disgusting company go down hill you weren’t making enough profit from the real kraft dinner that u had to make it all poisonous and gross no shame i rate crap dinner zero

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Camellia Brownlee

Mar 15, 2022
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I recently bought a packaged Philadelphia Cheesecake Strawberry Flavored Cheesecake Cup when I open the the cup I then saw a piece of hair sticking out of the cheesecake part before I began to eat. I have attached a picture of the cheesecake cup with the hair inside ..of course the hair was moved around because I was trying to make sure that was what it was before I complained. Thank You and I look forward to hearing from you on this matter.

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Trudy langille

Mar 10, 2022
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I have been buying kraft dinner since years. In the past few months several of the sauce packages inside the boxes have a pin hole in the package. I have also had a few packages that seemed to have been sliced.

I am afraid to use these cheese sauce packages for fear of contamination. Its really weird because there is no damage to the boxes, no slices or pin holes in the boxes just the cheese packages inside the box. I will continue to buy the kraft dinner because we love it but if i keep getting damaged packages I will have to choose another brand to make sure I am consuming safe food.

Curious to know what would be the cause of this.

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Trudy langille

Mar 9, 2022
0

Every time I purchase kraft dinner the package of cheese sauce has a pin hole in it and the sauce powder is coming out of the package. Is this safe to eat? This has been happening the last few months.

I am nervous to use this cheese sauce as it may be contaminated.

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Orlo Tessmer

Feb 9, 2022
0

I recently opened a box macaroni and cheese when I poured water into pasta there was few bugs swimming around I happened to use kraft since I was kid in short I was disappointed. Thank you for listening sincerely orlo tessmer

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Betty Coderre

Jan 17, 2022
0

Kraft mayonnaise has always been my favorite. When we tried any other, we ended up throwing it away. The last three jars of Kraft mayonnaise that I bought all had good dates but tasted rank. Have you changed the recipe that you have used for years?

We will not buy Kraft mayonnaise anymore. Prices have gone up and quality has gone down.

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Amy L Smith

Jan 9, 2022
0

I bought Philadelphia cream cheese opening it tonight and it's all moldy. Bar code is #21000 61223 expiration date April 9,2022. No wonder it's so hard to find cause it's rotten. Very dissapointed. I keep trying to upload the photo but of course it keeps saying it's exceeded the size for the photo it's a regular photo on the camera ridiculous

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Kimberly Mines

Dec 28, 2021
0

I called 800 number to file complaint about kraft Mac cheese made me sick 2 times in a week. The person answered my call then hung up on me then I called back and imagine that kraft is now closed. That's poor customer service.

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Sharon Kirgan

Nov 8, 2021
0

Kraft shredded cheese will not melt! All clumpy, did not do this before!! Very dissappointed!!

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Brenda S DuVal

Nov 7, 2021
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I have now had to throw away my 3rd box of Velveeta boxed noodles because of tiny bits of broken noodles. Trying to eat them after cooking for the 8 minutes is like eating mush. I will NOT buy anymore.

Your quality control is not working... or you have decided to sell the bits you use to shake out and throw away. I can't tell you how disappointed I am with your company. I have eaten your Velveeta since I was a kid ....

( I am 64) using your block cheese.... I can't go back to the block cheese and different company's noodles because I am the only one in the house that eats them... TSK TSK to you choice of making money over quality. Brenda DuVal

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Belinda Taylor

Aug 22, 2021
0

I always buy a big bag of shredded Kraft Mexican Cheese. I went to throw it on my pizza to spice it up and it was rancid. The date is Aug. 28, 2021 and today is Aug. 22, 2021. I love this cheese but I always smell and taste my cheese before I put it on my food.

Well I threw up cause it was bad. I would love a coupon or a new bag of cheese to replace this one. It's a 24oz bag. I have never had this happen. Hope to get a response soon. Attaching the cheese bag with date.

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Karl

Jun 28, 2020
0

I purchased one of your products Crave lasagna alfredo with bacon and sausage, bar code 0 57000 00078 3 and it was a total disaster, you should not manufacture product like this. The dough which was rolled tasted like cardboard, no sausage or bacon in it tasted like garbage.

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Lynda Smith

May 30, 2020
0

I have always loved your Kraft Dinner since I was a kid. I went to make some of the Kraft Dinner Spirals for dinner, opened cheese package & noticed the cheese powder was a reddish brown. I made it up anyways, tasted it, & it was disgusting.

It tasted like stale curry! The code number is 68100 05870. I realize mistakes do happen, but I thought you should know what I experienced. I will still continue to buy your products as I will not condemn your company over 1 box.

Thank you for any consideration you may give to this complaint.

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elizabeth wood

Nov 20, 2019
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yesterday I opened a box of kraft dinner original and found that the package of cheese sauce was opened inside the box. Would not use it because these days you never know what is inside the package. Just wanted to let you know. Thank you Elizabeth

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Olga

Sep 8, 2019
0

05 oz of Macaroni and Cheese dinner bowls from BJ’s. Came home made one for my daughter followed all directions as I have many times, all was good. After it finished I prepared a second Macaroni and Cheese dinner bowl for my son, followed same instructions.

At two minutes time I smelled something burning. I stopped the microwave and thick smoke with noxious fumes came out of the microwave. Within seconds my entire house was consumed by the smoke and smell. I suffer from asthma, this triggered an asthma attack.

We had to wake up my youngest to leave the house due to the horrible smell. This can not be healthy. It has been hours and the house smells as if a fire took place. I am very disappointed. I understand there is a warning on the package, that is why I was in the kitchen while the…

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GREGG SHAW

Aug 2, 2019
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Made up a box of "ORIGINAL" KD yesterday; followed the directions on the box for stove top cooking; amount of water, boiling, time, added ingredients. What i got was NOT original KD. The pasta tubules are or seem smaller and shorter and the finished product looks more like a blob with occasional kd like tubules.

The taste was off; not cheddary. The color was off; a kind of soft orange, washed out and not consistent when finished. And to tell you the truth the taste was a bit off; there was something funny about it.

I think that KRAFT has changed the whole product even though the box says its "ORIGINAL". been around since the 50s and I KNOW what KD used to be like; when it was cooked you could see every individual tubule and they were like logs stacked on each other; solid , not pasty,…

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Patricia Abson

Jul 18, 2019
0

The new 'high protein' Philadelphia Cream Cheese' tastes dreadful. Bitter. I'm throwing it out.

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Terry Dykens

Jun 8, 2019
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I have always bought Kraft peanut butter. I just opened a jar of only peanuts smooth all natural that I just bought. The bar code # is 68100 08466. When I went to get some out of jar out came a dark long hair with it covered in peanut butter. How VERY DISGUSTING.

Do your employees not have to wear hair nets. I was very disappointed in finding this and threw the whole jar out. There is no need oh this happening in a food product.

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Chasity Campbell

Jun 5, 2019
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I had my water boiling to cook mac n cheese. Well, my youngest son and I poured the noodles and out came a piece of red and clear glass.

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GW Gene Lopushinsky

Apr 24, 2019
0

Hi There,

Bought The Jello Pudding Mix from either Walmart or Safeway, not sure but one of the stores for Sure!!! Made the pudding, like every other time. While eating a bowl of pudding, I felt some Hard and spit the pudding out into another dish. I found a "Piece Of Glass"!!!!! Holly Cow, What Is Going On!!! Not Sure If I am going to ever use the mixture again!!! Without Sifting The Mix FIRST!!!! Glad I did not have any Serious issues!!! Quality Control!!!! Better Check Out Your Workers !!! In That Department. Glass!!! What Next? Gene

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sharon rice

Apr 22, 2019
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I cannot find roka blue spread anywhere in New York State and Florida. 15 shipping. This is ridiculous to me. A little 5 oz. jar. Not good for your company.

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Diane gialloreto. 8027 mark drive Verona pa 15147

Apr 13, 2019
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We got four box's of the jello pudding vanilla 3.4oz bar code 4300-20433 08 Nov 2020 19:39 DB06 the pudding was very sweet could not eat it

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Kim Jefferson

Apr 10, 2019
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What have you done to my beloved KD?The macaroni is like mush and the cheese has no flavour.I have eaten this since I was a kid and my kids have eaten it many many times.The last 4 boxes of KD my wife made up was horrible and she threw out nine boxes of KD because they ended up all the same...mushy and tasteless and these weren't boxes that were past their due date.As a lifelong customer I will not be buying anymore KD and will try some other brand.Who-ever change the KD should be fired immediately.

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vicki stone

Apr 5, 2019
0

I have purchased Kraft jet puffed marshmallows for years. Recently I have been getting inferior product. The last 2 out of 4 bags I have purchased, 16 oz bags, have had no air in the bags and I could not even remove one marshmallow from the bag, The are so stuck together and sticky I have had to take them out in clumps. I have grown to expect greatness from all Kraft products I purchase and this is not acceptable quality. I have had the same problem at our Hy Vee store and Walmart store. If this is the way your marshmallows will be from now on, I will have to try other brands.

I thought you should know , in case this is isolated. ,Thank you Vicki Stone

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Patricia Bizich

Mar 17, 2019
0

The package states 9 oz. After opening the package the portion sizes did not look right. This prompted me to weigh them on my digital Oz/Gram scale. 5 oz. 5 0z. This is deceptive marketing and angers me I am not receiving what I perceive as 9 oz of food.

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Patricia Bizich

Mar 16, 2019
0

Immediately was suspicious when opening that the portion sizes where not accurate. I weighed them on my digital oz/gram scale. Advertised weight is 9 oz. on the two packages I tested. 5 oz respectively. 5 oz. 0 oz. VERY DISAPPOINTED !!!

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Sandra McCarrick

Feb 21, 2019
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I have always used Kraft Miracle Whip for my potato salad, egg salad, deviled eggs etc. and had many compliments on all of them. People asked what I used to make these things so good. I replied Kraft Miracle Whip.

We all know potato salad tastes better the second day but I have run into a problem with that. Anything left over until the next day becomes very watery. I had at first thought it was the potatoes but soon found that all of the things I made were watery if not used the same day.

Have you changed the recipe some where along the way that causes this to happen. If so you should consider changing it back. I have mentioned this to others and they have discovered the same problem. I don't like using mayo as it is to flat tasting but rather than throw leftovers away I may have to.

I…

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Ann Marie Pieski

Feb 14, 2019
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I bought extra sharp white cracker barrel cheese 8 oz. it was moldy. 04-mar-2019 s-10-12-07:53 It came from Walmart Scranton Pa.

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Jaci Glass

Jan 26, 2019
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Moldy unopened cheese, not expired!

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Diane Woodruff

Jan 2, 2019
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In the beginning of December 2018 I bought 6 packages of Philadelphia cream cheese. When I opened one of the packages the cheese was covered with a brown spot. 8 1412. I have purchased Philadelphia cream cheese for over 50 years and have never had this problem.

It is the only brand I have ever purchased. I would appreciate any consideration you could give me concerning this matter. Thank You, Diane Woodruff 1664 State Route 28 Mohawk, New York 13407

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Donna Moore

Dec 31, 2018
0

I purchased Kraft Onion Dip today to enjoy tonight. Well I am sitting here eating it with chips and it is horrible! It is runny and the onion taste is very mild but terrible. I am very disappointed. It is the worst onion dip I have ever had.

I can't believe you sell such a product.

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