Kroger

I went shopping at krogers west gate plaza location and did my shopping for my mothers 55 birthday cookout that we were haveing 4 her 2morrow on Thursday. As i proceed 2 check out i was short on money so b4 i went 2 shop i empty out my change jar rolled all my coins in proper coin rollers an was gonna use that if i needed to so

as i said i pull out my container of rolled change an tried 2 pay 4 my items the lady said 'rolled 'change we cant take that i said ive rolled it all up in the proper coin rollers its my mothers 55bday this is wat i have she called over the loud speaker ask 4 her manger kaylup he came over she lifted my container of rolled change & showed him it was all rolled change an he then

said we have a contract wit the coin machine an we can not take ur rolled change but ur…

On August 30, 2018, at approximately 4:12PM I went to your store at 10136 Two Notch Rd, I used the self check out. 00 back. After checking out I walk away and left my money in the machine, the store was really crowded and loud I could hardly hear anything, so I didn't hear the machine prompt me to get my money.

When I got to my vehicle I realized that I left my money and immediately went back in the store to inform the store manager what had happen. The Manager Jake ran the video and told me that there was a couple that used the self checker right behind me had taken my money.

Manager Jake inform me to filed a police report and that is what I did. I'm hoping the police department will assistant me in getting my money but I know it is a low priority on there list for them.

Now I'm…

com thanks for listening my concerns

i have been a loyal customer of kroger for many years. i mainly shop at fred meyers, but also shop at qfc as well. i look forward every quarter to receiving my rewards in the mail. i was recently transfered to lake havasu arizona and my quarterly rewards were forwarded to my new address.

i called customer service to see if my rewards would be honored at smiths, another kroger store. i was summarily dismissed and told no. for someone who appreciates customer loyalty, you certainly are not loyal to your customers. i will refrain whenever possible from shopping at krogers.

and i will share my experience with others whenever or wherever possible. 00. youve lost all the revenue of my monthly spending as well as anyone else i can convince to shop elsewhere. was it all really worth screwing me…

Texas 75670 last night about 8:30 I looked for water along with other peoples but did'n see any so I asked the first worker where was the water she said if it was not on the water isle ask for a rain check or return later,so I ask another worker she said ask for a rain check,so on my way to the meat section I ashed another who do I need to talk to about it is the fist day of sale and

nothing to sale so she told go by medical dep. there I found about a half of a crate so I thank that is a false statement to say there is a sale and nothing to buy. I hope someone will correct this sale problem

I waited in line 15minutes today as there were 2 people but one lady was making deli trays and another one was waiting on the rest of us. I asked a mgr of some sort to get us some help he did not he just passed by me with a trash can full of garbage.

as a matter of fact a lot of people were cleaning there. I just wanted to get my stuff and leave. As management is who falls on there lack of help.. Just wanted you to know . Dont write me back with the Blah Blahs this is just what were up against there is no competition ...

If Kroger's in Tennessee bans VISA cards, I hope everyone will go and pack their baskets and when they get ready to pay after all the food that has been scanned, I would tell you, or sorry I don't have any way to pay of it because you don't take VISA. I hope the people in California will do the same.

On Friday July 27,2018 I called the Kroger store at 26130 Gratiot Roseville, Michigan to return a package of EGGO Waffles which were dated 2016 and the voicemail said they were opened until 12:00am . I arrived at 10:01pm and only one door was open and the store was rather dark with only a few lights on.

99 and it wasn't worth my time and gas. I wish the voicemail would have indicated that and also the store did not offer full service thus I will find another store moving forward and share my negative experience with others. Eric Hersbrook

This evening I checked out at Kroger and did not have my wallet, but did have my checkbook, gave cashier my check and he asked to see my ID, of course did not have one, he accepted my phone # for my Kroger Card, called manager in and he stated No ID, No Groceries, I was left standing with $200 of groceries in my cart, customers lined up behind me, I am a regular customer, showed them a bill I had in my purse, short of getting the registration from my car, the manager laughed at me and

said sorry you have to have an ID, I believe this short toothless manager needs to go to Customer Service Classes!!!! And I understand a big Corporation like Kroger does not really care, but I need an answer. Thank You.

I used the click list online pick up on July 14, 2018 at the White House Krogers store. When I got there they said there was a glitch in their system so they had to rescan my stuff there was a lot of things that was out of stock. I was supposed to be charged 69.62 and was charged 81.95. the receipt that Sara gave me was for 69.62 and she told me that the amount would of been changed on my account and it was not I would like to know why there is such a discrepancy in the receipt that I received when I got my order and when it was charged,

I like the convenience of shopping online and really like the products of the Krogers store please get this together as it is an excellent service and with me working full time this is a great service for me.

I would appreciate any help you can give me…

On Monday July 16, I ordered a prescription for a refill by automated phone call. It said it would be ready Tuesday at 11:00, they did not call so I called them at 1:00. A pharmacy tech said they have the pills but it was not ready.

He would fill it and call me. He never did. I called Thursday and he said he had them. I called Kroger and they said come back for the rest. S I had to go there a second time and they gave me the rest of the pills. I am very disappointed

Produce is poor, unable to get products you like only selling Kroger brands. Shelves not stocked. It appears that Kroger is not getting better but worse. Going to have to start shoppping at Meijjer or Giant Eagle. This Kroger needs major help.

The Kroger is in Johnstown, Ohio been shopping there for 18 years and every time I shop there now I get so angry cause I am unable to find what I need. Please address this so I can continue to shop at my local Kroger.

The people are nice but they are unable to help with this problem so they say. I just want what I want and not just Kroger or Simple Truth brands. Thank you for your attention to this matter. PLEASE fix these problems.

Kroger brand salted carmel ice coffee beverage found out they are discontinuing this brand I work 10 hours a day and enjoy taking .Maybe Giant Eagle is an option

00, You guys being the merchant of the greendot moneypak card should have some type of agreement with the company for problems like this. 00 Kroger store#245 Augusta, Ga.

The service and attitude at this store is unacceptable. The employees are complaining about the attitude of some supervisors,and their hours being cut. An employee with 17 years of employment has her hours cut from 40hrs to about 30hrs. There are some sackers who work 40hrs,but actual time they work is less since they talking to each other or with friends.

A customer complained about how they sack her groceries so she asked for certain sacker to do the sacking. She was told that she could back later to shop.. This attitude has gotten worse during this year. I have shopprd bat this store since it opened,and I am considering of shopping at HEB or Whole Foods.

I spend about 200-300 dollarsca month at this store. Please change bthe attitude of the employees and the managers

This is a complaint about the system you use for your Kroger Gift Cards and about 2 employees at 7087 Hwy 70 South in Nashville TN…37221. There was a time I used a Kroger Gift card and they said there was no money on it.

They took me to customer service and figured out the exact dates and amounts I used it and although it was a bit embarrassing for me, I was relieved I got all of the money of the gift card and very thankful for the employees that helped me. From then on, every time I felt like the gift card was wrong…I just chalked it up to my lack of knowing when I redeemed it all. It happened often.

So often in fact that I decided to keep better track of it. I would use a $100 gift card once for $30 (and I would have $70 left…a good amount) and when I would go back knowing I had plenty…

Frys 59 had a sale on New York strip and had not one in there meant case, every time they have a sale on steaks they never have enough .

Also when asking the person behind he informed us that they were out , this store is notoriously OOS all the time I truly believe I am going to take my business else where be cause they just don't care and is no big deal to the management team here. Thank you, James

may 2 2018 stop in corinth miss to get 2 -5gallons cans of gas gave the cashier 2 twenty dollar bills told her iwas paying for ten gallons of gas she rung up 40 dollars gas i told this black woman again i only wanted 10 gallons of gas she told me she didn't know the price of gas itold her to give my money back i would go across the street to a shell station she made a face at me like she didn;t want to give me my money .

i buy most of my gs and diesel at kroger but never again at corinth miss if she dosen;t know fuel prices and can;t figure how much 10 gallons of gas cost she don't need to work there she is going to cost you to loose more sells

The Kroger in Inglewood (3410 Gallatin Rd. Nashville, TN 37216). I've been a regular customer of this Kroger store for the past 10 plus years.

Specifically, the past 3 years or so I, and most of my friends, neighbors, have noticed a massive decrease in customer service and overall competence. I typically use the self-checkout service. It never fails - when I need to be carded via my ID, I find myself waiting...and waiting. Only to notice (ALWAYS) an employee (there's usually 3-4 different one, all the same thing) sitting there or leaning on the wall, on their phone, laughing, talking with other employees, etc. There's always a distraction or something keeping your employee from doing their job. The lines are typically long and grueling there, due to the slowness and lackadaisical behavior…

Went to my orab Kroger this morning and find a box cutting razor. Laying on top of a cereal box in the isle .I went to tell the manager he might want to tell the employees not to leave them laying around he had an attitude was rude walked away and tossed in in the trash can. .not even a Thank you I'm glad I found it before a child or an elderly person this could have been bad

Complaint on the Kroger location in Springfield Tn. m on Tuesday April the 17th. My pick up time was between 5 and 6. I get a call at 4:50 stating they were unable to fulfill my order and that I could wait until tomorrow to pick up my list or cancel my order. I cancelled my order.

I felt the customer service I received was not at all satisfactory in the click list department. I called to speak with a manager and Kevin at the front desk answering phones didn't have any phone manners. Another employee in a different department with horrible customer service skills.

After having to call 3 separate times to speak with a manager I finally got in touch with "one of them". "one of them" is the response I got when I asked if I was speaking to a manager. I didn't get a name.

He also was very…

Recently I bought 4 bags of your brand of chips for a birthday party. They were so salty that we could not eat them. I have found that to be true with a lot of items. I should have taken them back , but the kids fed them to the ducks. You're truly , Carolyn

I go to the Milford store (48380) the selection of things is always bad EX today 4/12/18 11:00 no regular diet coke no regular rice checks very bad mannered workers in the produce depart talking with each other blocking the aisle so you can't get by., Only one register open except for, do it your self. I belong to a big club in the city and many of the women say the same thing poorly managed.

I would give this Kroger store 0 stars if possible. This happened last night, 4-4-18 around 8 PM at Kroger store on Timber Ridge Drive in Prospect, KY. After looking through orchids in Floral dept for 15 minutes, my wife found the one she wanted to buy and we proceeded to checkout. Had to go to self serve checkout because there was only one manned cash register in service besides self check out and it was very busy. We waited at least 5 minutes for a register to open up.

Our orchid had cellophane wrapper around it that extended a few inches above top of plant. The price tag was attached to the plant, down inside the wrapper by several inches. It was impossible to scan this tag at the self serve register so my wife asked asst mgr Victoria to help scan the price. We thought that she would…

2300 Holcomb bridge rd Roswell Georgia. Spent 45 minutes on line to cash a lottery ticket. Person who was doing money orders has no clue not the first time there are complaints about him. when he finally came out there were 7 people on line waiting for money's orders.

Was told a front end person would come,, waited another ten minutes before someone came out. This is absolutely unacceptable. You clean house a couple of weeks ago well why through away the baby and keep the dishwater. I have shopped at this store since day one many times a week.

The clerk that has no clue should not be in that position. Don't remember his name about 50 ish not from here name started with an E I'm sure you can find out. As for the manager no skills at all .

Stood an shoot his head the whole time. Time to…

Management at Deli department at Hebron Store could not tell me sodium content of their prepared and packaged chicken products. ie,buffalo chicken wings or even their whole roasted or rotisserie chickens. I have a relative who is on a very restricted sodium diet due to heart failure.

Kroger is not a very restricted- no- low-reduced sodium content store. None of it ( prepared and packaged chicken products) has labels with that information nor did employees including an assistant manager know where to find it although they "looked" at books and the boxes the stuff comes in .

This is the nutritional stuff they are required by law to have available for customers. Asked for a manager so I would be sent the information by whom at Kroger has it since obviously the store deli personnel don't…

My husband and I were getting ready to check out and I noticed the ham we were buying did not have a price on it. He went to the back of the store to get another ham. None of the hams had a price ticket on them, so he just brought one up.

The clerk was very nasty to us because she said it was not her job to price and we should have gone to the butcher and told him. " Then she said I was turning the bags the wrong way!

We spend a lot of money in Kroger, as do my whole family, and I've never been talked to that way in any store. It was at the Kroger at 12611 Taylorsville Rd. Louisville, Ky. The clerk's name at the register was HOPE.

Should have just walked out and left all the groceries. Next time, if I ever go back, I will!!!

Many Kroger employees have complained about discrimination claims. All are unacceptable and many have threatened to contact their lawyers. One incident happened with a sweet Hispanic woman who constantly is bullied by supervisors. They even threw away her drink of coffee that was not in sight.

The other they constantly say he can not have his snack on him and the employee is diabetic also has a doctors note stating he can have it.

I Shirley Sims went to Kroger at 11895 West Broad Street Richmond Va. I paid for my groceries. I observed the bagger put Kroger milk, slice cake on top of the pie shields I bought. I suggested not to put the slice cake, milk on top of the pie shells will crack the shells.

The bagger didn't' like what I said jerked the pie shells out of my hand so hard tore hole in the wrapper. I told him don't snatch nothing away from me. I went to the customer's service desk spoke to Anita and Benita about the incident told them I don't appreciate the bagger snatching the pie shells out of my hand being very rude and disrespectful.

Anita said she think she know who it was and will and speak to him. No one called me. I called number to file the complaint. on 2/2/18. I spoke to Adrien he called the store…

Shop Kroger in Richmond VA where I live. One store (Lombardy) is not always a great experience-mainly an attitudinal issue with some personnel. Example: Today I wanted only to fill and RX and buy one item so needed basket not cart.

Entered store-no baskets, went by produce, floral, check stands to self check where the staff person is engaged in long joke with 3 personnel from fire dept. I wait, when there is an opportune time I point out there are no baskets at other entry.

Response: a stare and "oh really". I go to pharmacy and wait my turn, 10 minutes later walk back, same employee still telling jokes, baskets as they were-with none at front door. Employee in question is black, stocky, she has a large streak of purple hair.

The issue has more to do with responsibility and awareness.…

the store that's on fm 544 in Wylie, Texas has an employee who is very rude and doesn't allow or like you to use coupons he always finds a reason hes not going to accept them he accuses you of fraud even when there from the news paper or the Catalina machines even the store coupons he is very racist he always refuse to help me are my daughters he needs more training when it comes to coupons i will no longer shop at this store i will take my money where i'm appreciated

At least every-other-time that I try to enter the Kroger feedback, the program goes blank and the statement waiting for krogerfeedback appears. Then it continues for a long time until it may finally go to a screen that says "sorry for the inconvenience but you have been logged out too long".

It is very aggravating that I can not enter the information. I like to evaluate service and get the Kroger fuel points. THIS IS A CONSTANT PROBLEM. It really makes me think that Kroger does not really want their customers to get the 50 extra fuel points.

This issue has continued almost from the beginning of the survey program. Your company needs to correct this problem, or customers like me will have to shop somewhere else. If you check my buying record, you will see that I spend a lot of money on…

Third St. lou,Ky ,, unprofessional behavior, nothing new there. Mouthy sassy back talking employees, again, nothing new there! Time to drive way out of my way to Meijer’s. No name from me cause I don’t want anything from you, I’ll just take my business and $$$$ elsewhere!!

Good Luck, you are going to need it

I was hired by the Kroger store #511 in Toledo Ohio . I spent Tuesday 01/30/18 and Wednesday 01/31/18 in orientation Where they couldn’t stress enough about treating customers with a smile and being friendly.. At this point I ask to speak to a manager. Mr.

Jeff Came and I explained the situation to him he said none of the managers know the coupon policy. He said he would have taken them. He would not give me an answer. I left the store. Manager to let her know I no longer wanted to work for Kroger because of the incident and that I was sorry but I cannot work for a company where the Managers don’t know their own coupon policy.

I already reported Jamie for treating me badly on 01/25/18 when I handed her my coupons she said “ I hate coupons . I am anti couponing “ I said I’m sorry for…

I am again writing to Kroger about the expired products in there store in Woodstock Georgia on 92. I AM FURIOUS..

First we bought nesquick strawberry my grandson drank it was 3 months expired took it back to the store and was refunded.. The manager offered us pedilite for my grandsons Sick tummy and vomiting... It was like nothing to them...

never removed off the shelve.. 2 weeks after Again we went shopping and I walked right by the nesquick too scared to buy it so I went to the juice... Looked at the date on the minute maid lemonade it was fine pulled one from the back went on my way..

When I went to open one for my grandson looked at date and it was 1 year expired... We went to the store directly over to the juices looked at dates most expired and then to manager... She followed us…

I've been shopping at this Kroger for 20 years. Today, I had it. at either entrance. It's also the peak of flu season and both yesterday and today, the sanitizing wipe bin was totally empty. Lovely. The parking lot is ALWAYS full of trash and I don't mean little trash, but large items as well, all blowing around.

It's a very busy Kroger and I never see any management at the front of the store watching for these things. The carts outside are always full and the smaller carts are usually used. Most people in this area are single and prefer the smaller ones, we are lucky if we get a large cart as my experience today.

It has to be the SLOPPIEST…

My Dr. called in a prescription to Kroger on Dec 28 ,2017 i went to pick it up dec. 30th , they didn't have it but said they would have it in a day or so . i went 2 more times to pick it up - still didn't have it ..

finally they got it & i picked it up that day jan. 3 .. 00 .!! why should I have to pay for their inefficient way of business (( it should have ever taken that long to get a medicine ) then make me have to pay since it was a new year 2018 !!!

if they would have Had it in stock or ordered it like they should have THAT day instead of gettingt it a week later is NOT my fault , they should have filed it on my 2017 insurance ... who do i contact to file against them for their Cheating me out of my insurance coverage for the year ?

Only had one person working at service desk in the Amelia Ohio Market Place. Did not call anyone nor management to help service customers. I was second in line, and waited over 15 minutes to be service.

First person needed a price check, instead of calling a bagger to get the price check, customer service person left the booth and went looking for the price. There were 11 people in line behind me. Terrible. Where was management?

On 10/28/2017, around 5pm, I was treated very rude,, disciminated, degraded, embarassed because of 2 of your employees in the Deli Dept. They wouldn't wait on me because I am a gay woman. They referred to me as "That" because they couldnt tell if I was a Man or a woman.

Velencia was your employees name. 103065 S Post Oak Rd. Houston, Tx 77035 was the store. I want to know if your Co discriminates against Gayn Lesbians?? I will let all the gay communities they your Co doesn't like us.

My Kroger store in Monroe Ohio says they are not allowed to carry Private Selection blueberry pies. They are my favorite when I asked the lady at the bakery why she says because they were told they're not allowed to get them if you can carry other Private Selection pies why not blueberry?

Heath Ohio Kroger is always out of stock on sale items an the signs are not right to find some items its a night mare to shop there. Perhaps I should go back to Walmart instead? I thought this place was a higher quality grocery store with employees that care.

Management at the corporate level should be informed of this asap.

Family Dollar stopped sending me coupon packs by mail. I called their store and asked why. The store said Family Dollar is issuing digital coupons only now. I tried over and over to join online for digital coupons that would attach to my land line phone number.

But I can not even get on their online site. They keep giving me error messages. something like error -305 . My desktop computer is accessing other sites just fine. In fact.. I access Kroger coupons daily that attach to my Kroger shopper rewards card.

So it is the site that is at fault, not my computer. I can't even file a complaint at the Family Dollar site because I get an error message for that too.

I do not like when I check out the cashiers are always pressuring you for your Kroger card. When another customer is in front of me I cannot put my number in until they complete their purchase. So therefore I start unloading my groceries to keep moving. Invariably the customer completes their purchase before I am finished unloading. Then comes the problem for me. Can I have your Kroger card please? I have long ago stop carrying the card because I had it so long it disintegrated so I put my number in, it's more convenient anyway.

So I'm supposed to stop unloading and go and put my number in because it's an emergency to put this number in before anything is rung up. How is this helpful? If I refuse to do it and continue to unload some cashiers will just sit there and wait until I'm done…

Kroger #543. 945 W. Lamar Blvd. Arlington, Texas 76012. On Sept 19, 2016, management made obscene remarks about me as an African American (ASM) worker, such as lazy. I was sitting on a stool during a demo for ASM, when they continued to stare, winking eyes at me, He then walked close to my cart to make me feel uncomfortable.

This behavior was unwanted and unwelcome. I was told by ASM, in retaliation, he was a manager that told her I was never at my cart. Management created a hostile environment for me as a black woman, and he also was seem gossiping with another while female (ASM) event specialist.

I was given his name by another manager that is aware of this situation. This must stop!

I contacted Kroger corporate headquarters several months ago regarding the pricing of their Hair Regrowth Treatment for Minoxinil and exactly nothing has been done. I visited another Kroger store and found that exactly nothing has been done. 99. Both provide the same amount of product, three 2 oz. bottles.

The first time I complained I was contacted and they tried to suggest it was the individual store doing the pricing which is complete nonsense. This is an outrageous rip off of women!

I was in the check outline at Kroger, the cashier was speaking English to the bagger person then they starting speaking Spanish then they change over to English, boy did that piss me off, so I spoke to there manager, I told him how rude that was and they disrespect me. All this happen on 6/25/2016, The store # 321, Register 13, Cashier 153, Division code 034.

I have been shopping with Kroger's a long time now I got some Kroger cream corn, when i opened it smelled like it was not right, i tasted a little bit it tasted just like the can, I tossed it out, maybe if you want to test other can to see if they are ok, so not anyone gets sick on this I will never buy this item again for fear of getting sick. Also I wanted to make a comment about your new stores, i live in St, Clair Shores, Michigan there was a older store on 13 Mile and Harper, then a new one was built down the street in Roseville, closing the store was a hardship on some people that don't drive, who have a disability and can't make it to the new store.

Your new store is nice and way to big for me anyway. The old store was a friendly store where you go, and to no the people who worked…

Every time I go to Kroger Mt. Orab you are out of the peanuts for your machine, to make natural peanut butter. I can go three times a week and it will be empty. I'm tired of talking to the store manager.

This is a product in my opinion that should never be out of stock. You know how much you are selling, therefore it should always be there. My next complaint is I wanted to buy Kahns braunswiger (chicken liver). You now only sell Kroger brand and some other brand I'v never heard of.

Kahns has been around for so long and what I have eaten for many years. I honestly feel like you are getting rid of so many brands and adding more and more Kroger items. it doesn't do any good to talk to anyone in the store, they just work there and have no say so.

Hope someone cares enough to make a few…

I have been a loyal customer at Kroger for over 20 years, but imagine my shock when I walked into the store 2 weeks ago and in the immediate entrance was a calendar display of LARGE calendars with VERY LARGE BOLD BLACK LETTERING offering calendars of BLACK LIVES MATTER. Why would Kroger support a violent racist group in their stores? Or does Kroger support BLACK LIVES MATTER? Personally, I thought ALL LIVES MATTER and was under the assumption Kroger's beliefs were the same, as I have always seen all races shop at Kroger.

I was stunned and disappointed at seeing this display. I left the store upset and to be honest a little fearful! Two days later all the LARGE BOLD BLACK LETTERED "BLACK LIVES MATTER" calendars were gone, however in their place (and the displayed had been moved to the back…