Little Ceasars

I ordered Friday July 11 at 5:10 pm & received pizza at 6:45 pm. It was dry, cold & terrible. Will Never order from Lil ceasars again!

Extremely poor front end service EVERY TIME !!!!

Smiths Falls branch NEVER answer the phone for orders

I have to go in and told they're too busy to answer

December 14th, I walked in to order, I was told "be right with you" ....so I patiently waited...

After 20 minutes ( look at the camera footage) I finally just left there, no service, no apologies, completely ignored, as were the customers behind me .

I can understand busy and short staff however in person clientele is a very personal thing.

Once AGAIN, THEY NEVER ANSWER THE PHONE.

I'm extremely disappointed, your branch ruined my night, once again.

How do people on their apps have priority over IN STORE customers????

Yesterday at 8:00 we went through the drive thru at the little Caesars on 1710 turner McCall in Rome ga 30161 we ordered 3 pepperoni pizza and a 2 liter Pepsi and they were not that busy and it took over 1 hour to get our order and we didn't get a receipt

On Friday, July 19 around 6 pm, i placed an order for an order of Crazy Puffs. My order was for 1 order, but i only wanted 2 of the puffs to be cheese and the other 2 to be cheese.

When i sent my son to pick up the order, when he returned home, he had 4 orders of puffs. Two of the puffs (8) were cheese and the other eight were pepperoni, that was not my order, my order was just 1 order of puffs half cheese half pepperoni.

When i went back to tell them about how my order was wrong, at no time did they say they could not do my order like that half and half. I was not refunded any money or any thing. I noticed that when i went back to the store,they put in a pizza, half cheese and half pepperoni.

So how can they make a pizza halif anf half but not Crazy Puffs? So, their is a lack of…

Pizza wasn't hot, hard crust, toppings looked as if they had been setting around.

I wanna know how I order food they cancel my order. N then have the nerve to tell me I won’t get a refund for 2 weeks. That’s great an all but I have 5 kids to feed tonight and they wouldn’t just replace the order and now my kids won’t eat tonight.

This is the worst thing that could happen to anybody especially a single mom smh you guys didn’t have to see the looks on my kids faces when they found out they couldn’t eat today. It’s shitty and you guys are shitty.

I will never buy pizza from little crazes ever again. Ever again and I’m going to make sure everybody ik don’t either. This company is a big ass scam

Customer service on 8 mile road and Dequindre was terrible. The service was slow and the staff seemed nonchalant about getting customers orders ready. I placed an order online which needed to be paid for in store, when I arrived at my scheduled time, I had to wait an additional 20 minutes.

This is quite unexceptional and Illitich Holdings should upgrade their staff.

Store Order ID: 1010074 • Store Location Number: 10754 • Order Number: 995

Crazy bread was not even cooked, and the salesperson did not give me the two dips I ordered. When I arrived back for them, the salesperson said, "What, you got your order already?" and wanted receipt proof that I bought them...and then begrudgingly just placed them on the counter...no apology for forgetting them.

Not the LC I remember.

I ordered veggie pizza but the indian guy there add so much pork meat to my pizza im not eating pork he did on purpose

Pampa Texas there is an employee named Sara Honeycutt she has been smelling of marijuana and smoking it at work on her breaks

I don't know how many times I have to send this message over and over and over and over and over again I have been to your store in portage on Westnedge three times when it said it was opened nobody there to serve me I have lost at least $30 at least and gas I want to talk to somebody I am tired of having to resend this message

Worst customer service imaginable!

I bought this pizza today and it's burnt and I had to wait 10 minutes for a burnt pizza I didn't take it back because I was kind of hungry and I ate a little bit of it but it's cuz I was hungry but it's really burnt to like really bad and I waited 10 minutes to have it fresh and

it was burnt crispy burnt all the way all the way through you can't even it's not enjoyable I would like my money back and and then some I mean because yeah I have to wait 10 minutes for a burnt pizza

The little Caesars near me, keeps calling almost an hour before they are scheduled to close. They shut their ovens off at 9 pm and they are supposed to be open until 10 pm . Their phone hasn't worked in months.

It's in inglis, FL 34449

I was offered a refund after experiencing delivery issues and language barriers with my delivery guy in mid September! Each time I call customer service I’m told they will escalate it and I’ll be refunded in 7 to 10 business days.

The amount of time it takes EVERY time to issue a refund is absolutely pathetic! I order from the same store ALOT why is it so hard to keep up their end of the bargain?

Yesterday on November 1, 2023 i went to Little Caesar around 7:40pm . I put my online order said it would be ready at 7:58pm i went inside little caesars and i still had to wait almost 40mins on my pizza.

I wasn't the only person there waiting for so long. There was other people waiting for 30mins 40mins , there was one guy taking orders and he was being very unprofessional very rude to people . There was other people barely getting there and they got their pizza in mess than 20mins.

The worst experience ever !

WENTTO THE STORE LOCATED ON WEST RD BROWNSTOWN MI STORE #00001-00032. THE FIRST TIME NOONE WAS IN THERE AND THE WAIT WAS 20 MINUTES FOR A PIZZA. THE STORE WAS DIRTY CRUMBS ON THE COUNTERS,FLOOR AND THE HOLDING AREA FOR THE PIZZAS WERE FILTHY.

THEN I ORDERED ON LINE AT 5:00PM SAIDIT WOULD BE READY BETWEEN 5:39 AND5:44 WENT THERE AND IT WAS NOT READY THEY SAID IT WOULD BE A 30 MINUTE WAIT FOR 1 PIZZA TO BE READY NOW THIS IS OVER A HOUR FOR 1 PIZZA. 00 REFUND HORRIBLE COUSTOMER SERVICE...

MANAGEMENT SHOULD DEFFENTLY LOK INTO THIS SOTRE..

The store seems to have an issue with how to make breadsticks fresh breadsticks hot breadsticks and made to order breadsticks as well as pretty much anything else at the Benton store. I have tried for several weeks to get up correct Pizza or a correct bag of breadsticks and each time the breadsticks are never hot I have to go all the way to Bryant from Benton Arkansas in order to get fresh good breadsticks and

that's about $5 in gas every time I have to do that plus the $5 have to pay for the breadsticks and this is starting to add up so I need someone to help me out I feel intimidated by the manager that manages the Benton store he's a young boy but he acts like he's 10 ft tall and Bulletproof and portrays that image as well I'm a 5'2 female and I did not want to call and complain again…

Customer service line person stated that they only help with delivery questions. Makes no sense. Should be for general quality etc questions as well. How infuriating.

Nothing prepared and other customers who were waiting less got their food before me.

My brother went for a pizza at Mariano bishop Blvd Fall River MA today. There was someone ahead of him the guy got so tired of waiting he left. Someone else came in. My brother ask the guy if he was going to take his order the guy was working alone.

My brother left and went to DOMINOS. The first gut who left was there and the person behind my brother came in as well. So in 15 mins you lost 3 customers. Looks like Dominos is the place to go.

Thought you should know what is going on so when they you'll know why. Thank you for your time

The order was to be picked up at 6:45 pm. When I got to the store, there were about 10 people waiting inside.. There apparently was some problem going on, noticeable by the fact no pizzas were going into the hot box where the order code is entered, which wasn't explained.

I finally got my order about 7pm and took my order home. That is when the next round of problems happened. We order supreme at Lil Caesars because it doesn't have mushrooms, which can't be eaten by a family member.

Both supremes were loaded with mushrooms. Then the problem with the "cheesy bread". Instead of the regular bread covered in cheese, we were given bread sticks lightly sprinkled with some…

I constantly have issues with this particular store which is literally 3 mins away from my home I’ve never had such a bad encounter like I did today the young girl who claims she is 18 was the rudest person I’ve ever met , she told me I had to wait til she was ready to make my pizza she mad 3 other peoples who came in 30-40 mins after I had . I ordered my pizza 4:58 I didn’t get my pizza til 5:47 , I called the store to get the manager on the phone she said I am the manager I asked for her name she said I’m not giving you anything I said well let me speak to another manager she said they are all busy hang up on me , I called back she asked if I can’t speak English because I’m Spanish then

she hung up on me again . I called back again and she said what I said I want your name if you’re a…

I purchased a thin crust pizza. Most of it was stuck to the bottom of the box.

I am so upset here it is 10:00 and my kids are just now going to get to eat because of the employees and the manager at Little Caesars I ordered two pizzas at 9:04 I'm just driving out of the driveway at 10:02 my food was handed to me at 9:48 and the manager full of excuses talking about there was a football game on the football game was on 5 hours ago

Placed an order online was suppose to be ready by 4:01pm and it was not ready for 30 min later waited in line and pizza was cold

I placed an online order at the Little Caesars, located near Penn and Britton, in Oklahoma City. My husband picked up the order in their in-store portal. When he got home, I realized that my brownies were missing. I called the store, (it took an hour to get through), and informed the manager, Shannon, of the missing brownies.

I also told her that the parmesan wings that I ordered didn't taste good. She apologized, and said no problem, come back in with the receipt and she would take care of it. Since it was an online order, I didn't have a paper receipt.

The label from the box had all of the information, name, date, order #, and the items that I ordered, so decided to use that. My husband went in the next day, which she had agreed to. When he arrived with the box label and the wings, all…

We waited over 5 minutes at window while they mopped, then finally ordered b4 8:30pm, was asked after about 10 minutes to pull back around, as she served 3 cars behind us their pizzas. We waited again with pounding base behind us until 9:55 as we watched them pull out 6 pizzas, & we had to yell to get their attention again.

We finally drove to the front, & it was locked. The manager came out after knocking several times, & said it was an hour wait the past 5 hours, & she had just seen my ticket on the screen & put them in the oven.

I've had a birthday party with ice cream cake melting in my back seat. It's now 9:13 pm, & still waiting behind 2 cars now again. We already paid when we ordered. They've served many in front & behind, when nobody was here an hour ago but us.

Can someone please explain to me why my local Little Caesars decided to stop answering the phone for orders an hour before they close? I'm really curious as to why my family's dinner plans have been ruined, thanks.

The service was horrible! I ordered my food online at 3:20 and at :3:47 I arrived and my order was not complete. I had to wait an additional 15 minutes for crazy bread. While waiting I noticed my pizza and wings out on the counter so it was getting cold

i ordered pizza on sunday 9/18/2023 5 pepperoni ,, 5 sausage ,, and 5 crazy breads ,, i ordered online , and when i went to pick up i asked the manger Hosa about the 15 percent discount for it being sunday and that i ordered online and Hosa said he did not honor anything that was online,, i order on sunday often for my clients that im a behavior tech at a rehab,, i was very disappointed.. order nu. 1025212 in anderson indana

I placed a delivery order for my daughter’s birthday on 8/12/23 and they didn’t deliver 1 pizza and the cookies that I ordered. I called customer service and they said they would refund my order. Over a month has gone by and still no refund. OMG

I will NEVER order little ceasers again. I never even receive my order. The DoorDash driver went to the wrong location and told me if I wanted my order I would have to walk to them and pick it up.

I’m disabled and extremely sick with stage 4 cancer. That wasn’t an option for me. I requested a refund which was told would take 10 days. My kids were still hungry and that was all I had left so thanks for nothing.

20 days later I still don’t have my refund. There is no Orion to pay in cash once your order arrives. You have to pay with your card and if something goes wrong it is REALLY hard to get your money back.

This is a terrible business model. Little ceasers and DoorDash both have lost me as a customer for good. I’m so dissapointed.

On May, 6th 2023 at 6:01 pm, in Grand Blanc Michigan. I order a cheese pizza and wings from the Little Caesar online app. I always order from the online machine. Using the machine. I don’t have to have contact with the female worker.

Every time I go there she’s always rude and nasty to me and other customers. I believe its Mrs. Collins. I actually don’t know what she was saying. Mrs. Collins wear big mask on her face. She always saying rude things under her breath.

I said only I order the wrong pizza. I ask for a simple refund. I got my refund and turn to left, I heard her use viol language and going crazy for no reason. I wasn’t even made. I was just going to order from another store on my phone in my car.

Completely made up that why it don’t make sense. I was so confused. I wasn’t…

I went to get food today 6309 Grelot Rd. Staff very unprofessional and rude. I had to check my pizza before I left because it was burnt last time. Because I I wanted to check my food she caught a attitude.

I do not have to give my my money to a place that disrespect customers. I never received my sauce for the crazy bread. She got smart and lock the door and locked the door on me. I pay my money there all the time.

The manager did not handle it she walk out. If employees do not want to work. They should not be there. The line was so long waiting on food.

The food was cold an way to much sauce. The pizza was dougy an the bread sticks wasn't done. The people that work there are so rude an disrespectful. The Manager gentleman told me to call back in 2 hours to get my food replaced he was busy didn't have time to "chat" on phone.

An hung up on me. Iv called back an get hung up on everytime. So the next day I get through a girl said she was a manager an I told her the problem she says..... I'm not a manager an the manager is not here.

She left me n someone else to run store. I said can I get my replacement order please. She says no we can't do that I ask her name she says whatever you want it to be. An hung up.

The place is always dirty very rude when you go in the place. I want my money back an something done bout that store. Little Caesars…

To Whom it May Concern: I am a paying customer and I am currently on hold to speak with someone in your corporate office about a complaint I have about the store that is being operated in Wilson, NC. I have been on hold now for over 16 minutes and no one is picking up.

Hence, the email I'm now composing. The Little Caesars at this location is dirty inside and out. The staff never looks clean and ready for work. For the most part they look as though they are wearing dirty clothes and are not professional.

You're not greeted when you enter and are not thanked when you leave. I came to this location today to order my son's pizza after school and when we pulled into the drive thru we ordered and while we waited my son noticed the employee that was helping us was vaping in the store. I was…

They denied me service because they were trying to charge $9 for a hot and ready and I attempted to call corporate 509 McHenry road modesto

I bought a pizza in Little Caesars located on Charleston and Bruce in Las Vegas Nevada yesterday they charged me too much and then when I pay for it the man told me he didn't have change and he didn't attempt to give me my money he was like just take it and that's what you get and now I'm trying to reach corporate and I get a busy signal are I'm getting back the phone is disconnected I'm not understanding this at all I'm sure there's someone that I can call I would like for someone to get back to me it would be very nice if someone would try to do that soon thank you very much

Store manager rude let's little kids run around In there let's family members cuss. And have loud phone calls inside but makes customers wait outside

Just stop here on my way home.. is 6 o’clock dinner timer and we have to wait for 15 minutes to get pizza is 3 people a front of me waiting also for our pizza Not a pizza place should be ready for dinner rush hour.??

m. knowing that you close at 9:00 I knew I had to hurry with no answer in the door I showed up at 20 minutes till and the shop was closed early I gestured my hands in the air as if I was asking if they were closed the lady at the counter said yes they were closed and

shoot me away and then shoot me a second time as if I was an animal I was simply wondering why they were closed early so the following day being today I had called in and I asked why I was shoot away like a pet and why they were closed early I also asked if the manager from the previous night was working this evening the lady that I was speaking with her name is Meredith she said yes she was the manager from the night before she said the reason why she dismissed me is how she put it was because that they have ran out of…

Little ceasars in Port Orchard Washington is absolutely horrible. The place is disgusting, they scam you with every order. The manager will give you a puzza that someone else decided to not pick up instead of making a fresh pizza.

None of the employees care about the aervice, the sanitation or their jobs in general. Thia place needs to be shut down and I will contacting the department of health to get this place out of business quicker. Absolutely worst place ever.

It used to be good but now they scam you on not only food but their prices.

I’m highly dissatisfied in this store. I walked in and was ready to order Cameron S and another lady were in the back talking and on their phones. I patiently waited for 10 minutes while they were talking and they still didn’t acknowledge my presence.

Mind you, the door did ring when I walked in. 2 people came in after me, it had been 10 minutes already and they still didn’t acknowledge us until AFTER THEY WERE DONE WITH THEIR CONVERSATION. I ask that you please do not be in customer service if you’re not going to SERVICE.

This is very displeasing and will not recommend this food chain to anyone.

I called the Benson Arizona location 30 minutes before I was going to be there which was an hour and a half prior to their closing. I called twice and both times it rang forever and then I was hung up on.

When I got there Trey was the person at the counter and I politely asked why didn't you answer your phones and he responded we are about to close mind you it is an hour before close. I asked so I can't get a pizza he responded snorkeling you have to order one and I responded politely I tried by calling to order one 30 minutes before I got here.

There were no pizzas ready at all and I don't think he ever intended on ever taking an order. He was very snarky and sarcastic he refused me service before I even got upset I was frustrated but I was not upset yet.

I unfortunately have to…

I just picked up a pepperoni pizza from little Caesar’s, that is two minutes from my house.

Also got a cheese bread, and a sauce. When I pulled away from the window I realized I was not giving my sauce, had to circle back around to get it. When I got home, opened the pizza, that was very cold and hard like it had been sitting for hours.

It was to had to even eat.

Placed . My delivery order which I never received called the lil ceaser door dash line said I would get 100%refund which j never received I want my money back

One of your employees was being disrespectful and a employee shouldn't be like that when the costumer was just ordering her food she was acting unprofessional just bursting her distress/anger out on the customer she should be fired because this hasn't happened only once but more than one and they went to the manager and did nothing of it which is just wrong they should at least do something about that employee being disrespectful about the customers the employee was giving attitude to the customer which is wrong the employee was saying disturbing things to the customer which was so

offensive because everyone tries there best on anything they do that's the reason I'm writing a complaint because and employer shouldn't be acting I'm sorry for my language but like a bitch she has to leave her…

I called in a pickup order 2-3 nights ago. I told them I wanted ranch dressing. They gave me garlic dressing instead. I went back to get it corrected. Well I can't see and my boyfriend tried to explain it to them and said that there was no mistake.

It planly states on the receipt ranch dressing. My boyfriend and someone at that location got into an argument,so me and my sister tried to go inside. We could not because they located the door and would not let us inside.

When I told them I was blind they laughed about it. That's what really gets to me. If people think that being blind is funny then maybe they should experience it. Or see a family member go through it. Store location is in Seffner Florida.

I would like for someone from the corporate office to call me about this matter. My…

Customer service is the worse. They took my order over the phone and gave me total. Left out my sauces and told my daughters they had to pay for them again. Then they didn’t even slice both of my pizzas .

Then had the nerve to want proof. So my son a law took the pizza in and showed proof. Very disappointed