Little Ceasars

Never received my refund for my delivery order that was cancelled on their behalf with no explanation

1st of all i love little ceasers. But... i have twice now bought pizza from buisness at (north salt lake ,utah off of redwood rd and after eating your pizza for literaly last 30yrs twice in a row they were the sloppiest and mushy gross pizza iv ever had from you.

The one i bought yesterday is in the garbage can rite now with one piece gone. Im prety unhappy and definetly not going back. Just thought yall shud know that the people at that store are dropping the ball. And im out two wasted pizzas.

It’s a horrible service. No one knows about who’s in charge. Waited 25mins after I was told 10mins. Pls train your staff!

We ordered 5 pizzas and two crazy breads online NOT 60 online, show up at store to pick them up approximately 15 minutes later and are told pizzas are NOT ready and they have NO timeline or estimated time they will be finished. We were forced to wait yet an additional 25 minutes at the store for them to be ready while we witnessed a multitude of customers arrive and leave with their orders of two and three pizzas without issue. This is UNACCEPTABLE and piss poor customer service. I expect a response from corporate on making this issue right.

Christopher Garcia 956-330-0707

Ordered from Chesaning MI location . My stix n more pizza was not cut at all! And my old world pepperoni pizza is just a regular pepperoni pizza. I ordered it because the picture looked like the cheese and pepperoni would go all the way to the edge and not have a crust.

I just got a regular hot n ready pepperoni pizza. I also tried to order more dipping sauces at the window at pickup but was told I could not get any extra sauces because I already paid on my app.

Very rude and just disappointed. Was really looking forward to the old world pepperoni. I also drive 20 minutes out of my way to come to this location. I could easily go to hungry howies it’s closer, but I always CHOOSE your pizza because we like it better.

I tried to upload pics of pizza but your site is saying it’s too big to…

Why is it that no matter what time you come in, they never have hot and ready done. Big signs every says no need to preorder hot and ready through certain times. Dexter never had any ready no matter if it is 4pm or 5 or any other time

I came to pick up my online order. There was a 92 order before me I was behind someone who got mad. The manager Stephanie started yelling at me and I hadn't even said anything to her. I tried to be nice and just ask her where I was in the line order she was yelling and she made me cry and I was only trying to find out the time.

I was crying in the store. She is a horrible person to have in control there. She knew about the order a week in advance according to the other man she was yelling at. Something needs to be done about this.

I feel so horrible waiting here in the store crying because she yelled at me for no reason. We come here all the time. Something needs to be done immediately. She cussed and told the other man he was an idiot.

Went into Little Caesars in Lenoir and there was a black gentleman making pizza he went from the pizza to handle and dirty money to back over their handling people's food no gloves never washed his hand and when I called the manager she hung up on me twice somebody needs to deal with the manager that's in that store she's very disrespectful and do something about the cleansingness of people handling people's food

19 I ordered a large pepperoni specialty pizza and a large split Pizza and a 2 liter diet Pepsi with an extra garlic butter. When my order was delivered they did not have the diet Pepsi. I told the driver and he said that it wasn't on his tickets and that I did not order it I said I did it cost me $3 I said what do I do he said he said I don't know it wasn't on my ticket nothing I can do.

Then he went on about his business so I came in set my food down picked up the phone and dialed the number that I was closest to me and I got the call center and they cautionary directed me to the local branch which would be here in Louisville Kentucky and it was the okolona Branch I didn't know which one is delivered from so all right so

he connected me to them I said on the phone for 5 minutes 5 whole…

Well my wife went to the little Caesars on mall rd Knoxville TN and went into buy what is supposed to be a hot and ready pizza well she had to wait several minutes on a pizza that wasn't ready which is perfectly fine because it was going to be fresh for one and hot well she then received the pizza after patiently waiting and got it home which is five minutes down the street open the box and guess what it looked beyond burnt and

cold as if it just came out the refrigerator so I would greatly appreciate a refund or something because I tried to call the store and waited for 25 minutes and go and behold no answer so plz fix this situation thanks

Pizza was cold ,old sauce clumpy ... Crazy bread still raw cookie brownie expired and looked like freezer burn on top.. try to call and get order replaced hung up on every single of of my 10 tries

I always get my Pizza through the Pizza Portal. 9 times out of 10 there is not a Pizza Genius out front. The issue is napkins are not accessible to customers. In the past I have had to reach over the counter.

I was admonished today by a young man who came around the corner today. This was embarrassing to me because he was loud and other costumers were present. This could easily have been avoided if the napkins were accessible. I am not sure if it is a money saving issue, but when buying a $17 dollar pizza I feel they could give me a napkin or two.

Twice in 3 months I've placed a order on Sunday after church online just to get there and the location is closed. The location is in East Chicago indiana. I have emailed my complaints about this location several time amd have not once received a reply tontje awful service amd treatment of patrons.

I don't understand why as a franchise your company doesn't hold individual location accountable for this unprofessional and unethical behavior. After reading the Google reviews for this location and other, I've come to the conclusion that this is a corporate issue.

You don't respond to complaints,; you hold no individual location accountable and you have no respect for the people who keeps your business thriving.

Good evening I ordered 4 pizza on line. To be pickup at 6715 bissonnet on 2/7/23. I did not received my order because one of the employees working at the night shift refuse to give my order and call me stupid and he was the most disrespectful guy that I had seen in my life.

He did not get tire of calling me stupid be smart don’t be stupid like if he was doing me a favor.

the little Caesars in placerville off Missouri flat Rd. The Indian lady was too busy on her phone to take my order this is the 2nd time I've went in here that this has happened very unprofessional

I asked for an extra most bestest pizza and there were about 2-3 pepperoni on each slice. The extra most bestest shows about 5-6 slices a pizza. " Very rudely. I asked for a refund and she said the payment was processing and said I had to deal with it.. wtf.

0 stars if possible. Ordered a lunch combo and the pizza was extremely undercooked and doughy. The quality was 0/0. The cooks should make sure all pizza is cooked fully and to temp so a customer is not in harm or in danger of getting food poisoning. Very disappointed and dissatisfied.

At 6:32 PM on Feb. 6 I ordered a pizza 1 custom round whole Extra :Sauce-pepperoni,Sausage, Extra Cheese but they didn’t put any sauce on the pizza . Very disappointed. The cashier Salvador S. Was a very nice guy. I would like to know what can be done about this problem?

Because I did pay for the Extra sauce.

Your store at W Ajo Way and S Mission mixed up our order I placed by the app. I was told replacements would be ready by the 15 minutes it took to arrive. Had to wait for them to be cooked when I arrived.

This store needs to tighten it up a bit!!!

I’m so tired of ordering in person food from your Little Caesars restaurant and paying for it and not getting what I ordered. From your store in Erie Pa. The store on west 38th street. And when I get home and call them I get smart ass remarks.

And when I speak to the manager I get get to smart ass remarks. I am a customer and I pay for what I order. I expect to get what I ordered. I have owned my own Restaurant and I would not expect anyone to order anything and not get and pay for what they ordered. This is not exceptable.

And then to be disrespected by the manager. And then watched her call her mama while I came back to get what I ordered. And only got one out of 2 pizzas I payed for. I will be expecting a refund My name is Paula Royer. I live at. 423 w. 31st street Erie Pa. 16508. My…

The little ceasers on EE BUTLER IN GAINESVILLE GA was prepping pizza and making pizza with NO gloves and touching objects that was coming from outside and then a employee went outside with gloves on and came back inside with the same gloves and did not change them I am I a manager for a restaurant so I know the policy I will be calling the health department that was way unsanitary for that restaurant and will not be returning this store does not even require one star

Hours on door say 11:00 but were closed at 8:57 on a Friday night. If hours are different they need to post. That little Caesars is always a mess. Maiden Lane Joplin Missouri 64804

Store#00129-00056 Order#430-072 We ordered 4 pizzas inside the store cashier Caleb B. said it will 15 minutes to get those pizzas ready for us nope it didn’t order#430-072 was paid for on February 5th 2023 at 3:16pm and we got pizzas at 4:16pm a whole hour later in the meantime everyone who came into the store and

ordered their pizzas after us got theirs before us we asked for a store manager instead we got a shift leader instead we asked her didn’t get her name if we could just get a refund for being there so long she said no we couldn’t little Caesars don’t give refunds back so as we waited another 15 minutes to finally get our pizzas to us so this is why we are making a complaint about this store now, thank you in this matter!!!

Signed a very disappointed customer

You have one of the worst stores in San Antonio,, 101 zarzamora , to order a 3 meat takes 45 minutes then it’s raw in the middle,, for a HOT AND READY it take 30 minutes, it’s not a busy store, then you have one of the most unfriendly employees ,, never welcomes anyone always has a frown like she’s in pain, never says thank you,, I know it’s in anot so

friendly neighbor , but you can’t blame everyone who lives here,, if you don’t believe me send an secret shopper Into this store, one of the unfriendly employee was working at this store on Sunday February 5th I don’t know her name, and you must have a very sorry manager at this location that he or she let thus continue,, I wasn’t the only one to walk out on this day..

I can only imagine what goes on in the back where the food is actually…

I ordered. Two large supreme pizzas. They told me it would be twenty minutes and I asked for extra cheese anyways I waited and when I got home with the pizza they were ice cold had next to no cheese and the sauce was all dried out.

And I can tell but anyone could tell they just took. Old pizza. And. Threw peppers on it and the sausage wasn't even on the pizza they threw it in the box. It was the worst pizza I ever did.

Try to eat we ended up throwing it in the trash I'm very upset and I feel you guys. Should give me my money back or give me credit for a fresh pizza. One. That's not picked up out of the trash and add stuff.

I love little ceasers but your Maricopa one I'd just totally. Disgusting this is the second time. I had this happen.

I had ordered a pizza yesterday and when I received it looked like it was sitting there and it’s was burnt.

I went to little chasers in millpond shopping center in Lexington ky there were at least 2 boys in tge store. I was at the drive through waiting. Both of them saw me but refused to wait on me. One stocky built boy with dark hair and a beard walked toward me but turned and walked away.

I sat there for another 5 minutes and finally left. No service at all. When I left I looked back and other cars had pulled up.

I received someone else order

My wife and granddaughters went to pick up a few pizza's and bread sticks They got the order wrong so my wife asked them to make it again the way she ordered it they got it wrong again she asked one more time The Manager got a smart ass mouth and told my wife and granddaughters not to come back to the store again.

She said no worries she won't! This is the store in Danville Illinois we have been Loyal Customer's to Little Ceasers for Many, Many years All my wife wanted was what she ordered and was treated like trash she was made to wait for over an hour and

still did not get our order I don't know what's going on at your stores but you won't be seeing us at any of your stores ever again, and we are putting the word out about the service and attitude with your employee's It's really a…

I placed two separate online orders on February 4th, 2023, one under R. Clay and T. Clay. Orders placed at your Tinley Park, IL store. T. Clay (1 sausage pizza) order promised pick up at 8:39pm and 8:51pm for R. Clay oder (1 sausage & 1 pepperoni pizza w/two jalapeño sauces).

Got to the store at 8:55pm to pickup both PAID orders. I quickly noticed a long line of people all waiting for their online orders. Also noticed a sign with no one at the register stating it's going to be an hour wait for all pizza. Well, after speaking with manager (Rachel) she indicated my Pizzas were in the oven but will be another 30 minutes. I explained to her I needed to pickup other food ordered elsewhere but would come back. I came back 30 minutes later and Pizzas still wasn't ready. This time I explained to…

I placed two separate online orders on February 4th, 2023, one under R. Clay and T. Clay. Orders placed at your Tinley Park, IL store. T. Clay (1 sausage pizza) order promised pick up at 8:39pm and 8:51pm for R. Clay oder (1 sausage & 1 pepperoni pizza w/two jalapeño sauces).

Got to the store at 8:55pm to pickup both PAID orders. I quickly noticed a long line of people all waiting for their online orders. Also noticed a sign with no one at the register stating it's going to be an hour wait for all pizza. Well, after speaking with manager (Rachel) she indicated my Pizzas were in the oven but will be another 30 minutes. I explained to her I needed to pickup other food ordered elsewhere but would come back. I came back 30 minutes later and Pizzas still wasn't ready. This time I explained to…

been on the phone for awhile now and i’ve also been the first in line for the whole call. used other phones and get a busy signal. so while they have me on hold they are missing calls from other customers.

The delivery driver picked up my order and drove past my house to go deliver someone else’s order a mile past me I got my order way later than I was supposed to and the pizza and bread were cold

The cashier Shelby T. Was really rude. I try to place an order and I can hardly hear her and when I said she hang up on me, then I call again and she was rude getting the order. After that when I pick up the order she was even worse and argued with me. Very disrespectful.

Tried calling to make a 25 pizza order for over 3 hours, when they did answer the phone they hung up on me. Tried 2 other locations and they never answered their phones. I have 3 locations near me and can't believe I can't get an order in, don't want to order online because it is a big order and need to make sure I get them by 7pm.

I want to say how great an experience I had today with the employees Hunter and Dawn at your Little Ceasears store. They are at 1526 N Henderson St in Galesburg IL 61401. They both went out of their way to make sure I was well taken care of, when I had made an online order to their store from my home in Michigan and I had given them the wrong delivery address.

On the other hand, whoever does their door dash deliveries in that area were the rudest people I have ever spoken to. If I could send a review to that door dash, I would.

So I went to the little Caesar’s at 4007 mechansville turnpike Richmond VA 23223 I was in the drive through line waiting to order some pizza. I waited about 20 mins before it was my turn. When I pull up to the window they just ignore me.

They didn’t open the window they didn’t take my order. They just look at me and Ignore me. I waited 10 minutes, hook my horn ask them are you gonna take my order. And they just kept looking at me and ignoring me.

The thing that makes this make no sense is they took the person order before me and they got their food. The place was still open but when I got to the window they just Ignore me and waited till I drove off as if they didn’t want to make anymore pizzas.

It’s not fair I have to waste gas going to a pizza place and they just won’t even take my…

Tried calling little Caesars since Feb. 3rd at 5 pm until close with no answer. My mother as well no answer. Feb 4th from1030 am to 1130am no answer and I needed 20pizzas poor very poor people and to not answer the phone is ridiculous...

Not cool and was formy sons high . This happened on the one on 7150 leedtsdale

Went in the store to order a pizza for my daughter and the crazy combo. She said it would take 5-10 minutes. We sat for almost 25 minutes when I noticed my order had already came out. I thought it may be mine but waited.

It’s a Friday night and they are busy. It took me asking if that was my order that I saw after everyone who came in after me got their pizza before me. Sad to say if I wanted the hot and fresh that’s been sitting I would’ve paid for it.

Yet I ordered a special pizza for my daughter and it sat. She needs to learn how to deal with busy and they need to learn how to deal with customers. Wasn’t pleasant and not pleased.

I went to the location on turney in Garfield ohio and waited for 30 mins and all the sudden they closed the shop, money was paid and no pizza or explanation why I couldn’t get my products I ordered

Gillette Wyoming store has careless teenagers working there .. went to go get pizza after work , was told after sitting in drive thru for about 10 minutes ,” we don’t have any ready , everything we have is for orders only “ never offered to make any pizzas , didn’t touch the register in any way .. poor customer service … I am sure this was done to several customers that were there about the same time..I will never go back

I went through the drive thru to get dinner on my way home for work and the crazy bread I got is old and hard and it was room temperature

I've been trying to call the robstown texas little ceasars. They do not answer. I let it ring, and they disconnect it. I ordered online, but ordered to the wrong one. The last time this happened, the robstown staff gave the pizza away.

I'm trying to call them before I get there, to not give my pizza away. I will not EVER order little ceasars again

Went to the one in Dundalk, MD on 2/1/23. Order a slices and stix pizza. The Italian bread sticks were so thin like a piece of paper. The pizza was thin as well and the pizza was not covered with cheese.

The pizza was mainly sauce and pepperoni.

I have a complaint about the Little Caesars on 3585 Harrison Boulevard in Ogden about how incompetent they are that they forget to put orders in they don't tell you how long it really is going to take to get your order they say 5 minutes but actually it's 45 minutes to wait and they're absolutely rude they all need to be fired there it's pathetic to say the least.....

Our pizza on Wednesday was so over done that it was barely edible. We picked it up fun the location in Aurora IL on Galena. I ordered on line and picked up on time. If we lived closer, I would have returned it!

They aren't open when they say they are or they close earlier than posted. They constantly mess up orders or you wait hours to get your pizza they act like unruly children at this store and take smoke breaks when they should be doing their job. This is the Stephenville, Texas Little Ceasars .

2 separate hairs in last bite of cheese bread. They were not wearing hair nets. Rude service. I never complain and love this place for easy dinners but not sure if I will want to return after this encounter. Will not risk eating my pizzas I ordered as well because of this.

Just wanted to let you know what is going on at store 03393-00009

i ask for crushed peppers she slammed them on the counter was being rude to other customers as I waited for my pizza this is not Acceptable never Ben treated this way ever

Terry Parkway,Gretna Louisiana I called 14 times to place an order for a party. No one answered. I decided to go there and try to place the order. I stood there for 15 minutes.

Finally I looked in the back and asked if anyone could take my order. The girl, who had an attitude, told me she would take it after she finished doing whatever. It looked like she was running the entire place by herself.

After another 5 minutes or so, still not having placed my order, I walked out. This is a horribly run store and I will never go again. I will also make sure everyone knows what I went through. Ridiculous!!