Long John Silver's

Iam 74 years old and get tired of cooking so i eat out a lot, to much. I have eaten at your store #7592 in LaGrange, Ky a few times. The last 3 times i can not get hot food. This time I told the girl that it must be hot. When plate arrived the fish was warm, the fries were soggy and not even warm. I will not try this store again. I visited the store on7/25/2015 @ 5:13 P.M. My ticket number was 3257.

Surely something could be done to get those employees attention. I think I sent in a complaint once before. Not looking for a free meal, just what I pay for, a hot meal. Could do better at Rallys. LaGrange does have several fast food places so my choices are pretty good, for me.

Thanks Carl Beard 502-558-1345

Went to buy dinner for my kids on 7/23/2015 (7:30pm), the drive through speaker was broken and it seems to have been broken for a while. I was in the drive through for thirty (30) minutes before making it to the window.

I decided that I was not going to wait at that widow for another thirty minutes so I went inside and it was even worse. No Manager was on site and the employees were confused about the orders and no-one was being served.

People had been in the Restaurant for an hour after there orders were taken. I went to this same Long John Silvers a few months ago and got the same results. What the hell is wrong with this organization? I remember going to this restaurant while in high school (1982-1986) and the service was outstanding, now that these young, greedy CORPORATE THUGS have…

Went to buy dinner for my kids on 7/23/2015 (7:30pm), the drive through speaker was broken and it seems to have been broken for a while. I was in the drive through for thirty (30) minutes before making it to the window.

I decided that I was not going to wait at that widow for another thirty minutes so I went inside and it was even worse. No Manager was on site and the employees were confused about the orders and no-one was being served.

People had been in the Restaurant for an hour after there orders were taken. I went to this same Long John Silvers a few months ago and got the same results. What the hell is wrong with this organization? I remember going to this restaurant while in high school (1982-1986) and the service was outstanding, now that these young, greedy CORPORATE THUGS have…

Let me first start with appearance of the restaurant its was not clean. Food and garbage was on the floors and tables. The guys in kitchen were laughing and talking. Just standing around. I asked for fresh hot fish that I waited on.

To my surprise my food was lukewarm and unpleasant to eat. I had to go back to restaurant they forgot my coleslaw.. NOT A PLEASANT EXPERIENCE AT ALL!!!!!!!!!!

A friend and I was shopping yesterday and decided to stop in the Long John Silvers location at Central and Ridge in Wichita Kansas. I was very shocked at the looks of the place.

first thing we noticed was the handrails out side were nearly rusted completely though and very unsafe. once we got inside I was shocked even more. A very bad odor of fish(not good fish) hit us in the face like lead.

The floors was crumbling and very unstable to walk on. It was as if under the tile on the floor the sub floor had dissolved away and the floor was terribly uneven and hard to walk on. The place was very unkept and dirty.

Very outdated and just unsanitary. We decided to leave. We did not feel safe in this building and for sure from the smell we did not want to eat there. We have recently eaten at…

Well on my way out of town or I'd went back but had no time. waitress was super nice . kinda funny if I wasn't hungry.. well fish less lunch. starlene.

I went to the location on louetta spring Tx which is combined with taco cabana and I ordered and waited me and my frien we drove from 249 and fallbrook which isn't a short ride the cashier was friendly me and my friend ordered two platters I got corn instead of cole slaw and fries which they still gave me fries me friend got extra Hushpuppies instead of coleslaw and he got extra fries so

I was waiting about 30 min until I got up to say something and he didn't give me a receipt because something was wrong with the machine but 5 people ordered after me and had gotten their order before me which is unacceptable I waited 40 min for two platters and people before me had way more food and the cashier didn't even know what I had can someone call me back because I am very unsatisfies Corisca…

I went to the location on louetta spring Tx which is combined with taco cabana and I ordered and waited me and my frien we drove from 249 and fallbrook which isn't a short ride the cashier was friendly me and my friend ordered two platters I got corn instead of cole slaw and fries which they still gave me fries me friend got extra Hushpuppies instead of coleslaw and he got extra fries so

I was waiting about 30 min until I got up to say something and he didn't give me a receipt because something was wrong with the machine but 5 people ordered after me and had gotten their order before me which is unacceptable I waited 40 min for two platters and people before me had way more food and the cashier didn't even know what I had can someone call me back because I am very unsatisfies Corisca…

My daughter and I went to long Johns in Clarion PA. we were there at 4:00... in that case they forgot our order. thank tou

went to long john silversin Kerrvillee tx 06-15-15 . need power sprayer in side. the person at counter didn't know what he was doing. He had trouble with the order on computer. He filled the soda cup with ice over top and then tried to put soda in it .

he couldn't get the lid on all the way and spilled soda all over the counter and handed it to me a mess. I don't want any free meals or deals . Just have the place cleaned up and people trained correctly .

" And the manager didn't say anything to her. me laugh and she goes did you hear that what the hell was that noise? She needs to be fired. Ive thought about getting a lawyer because how she made me feel.

And I hear the health department got called in because the same woman was working with Punk Eye!!! Ill never eat there again!!!

On Monday June 08, 2015, I went to the long john silver on W Commerce in San Antonio, Texas. The first problem was discovered at the window. one item was missing. after I arrived where I live I found that another item was missing.

that made two thirds of the food items were not prepared. I got the drinks ok. the food was good. I have never had a problem with the food. this is the first time having a problem with the service.

99 and I pacifically asked for chicken for both meals and they hand me out one meal with fish and one with chicken. And when I tried to come inside and fix my order both doors where locked and it wasn't suppose to close till 10 and it was 9:28 when I tried to fix my order so

I went through drive thorough once again and she handed me out chicken but only 2 peices when it was suppose to be 3 and on top of that she had an attitude.

The place was absolutely filthy soda am inch thick dried all over the soda stands and the floor,tables were filthy. Waited over10 mins for onions I ordered had to go get them myself got ignored had to yell to get someone's attention.

Went too get a carry out container waited another10 mins no emplotee in sight had to go behind the counter to get it myself while ppl were standing in line waiting to order another 5 mins went by before Ann employee came out to help. Never had such a horrible experience ever.

This was the long johns silver's in npr asset us 19 and Road rd fl

my wife and i stopped at your store in russellville ar this weekend and ordered fish and more and i think the sampler but anyway our food was over cook the onion rings i got with my meal was over cooked alot the fish was tough and the chicken my wife got was over cooked also it was tough the only thing worth eating was the cole slaw and the green beans she had we ate the meal because were hungry but

we will not be back to that store ever again i dont know who the cook is but he dont need to be cooking in there he may cause u all to lose people the way he cooks the food there i use to cook fast food long long time ago at the waffle house in nlr ar and my food never turned out like that the breading was almost burned so again we will not be back to that store and im going to tell everyone i…

I was at the restaurant at Us 19 and Ridge Rd in New Port Richey today it was horrible, three ppl working, the place was a filthy mess, the soda area was full of spilled soda,about and inch thick and everywhere dried and sticky all over the counter and the floor, we were the only ones in there and 3 employees just standing around with nothing to do.

Every table was filthy walked past several before we found one that was clean enough to eat at. they bought out our food, minus the onion rings, waited and waited for them to bring them out after the girl said she would bring them right out, more than half my meal was gone before I Had to go up to the counter and

ask for them, after being ignored for several mins I had to shout to get someone to get them to pay attention to me. got the onion…

2nd time i 2 Weeks not open on time always an excuse.....i will not eat at these restaurants again.......get it together LJS

My husband and I went to the Paintsville, KY location last Thursday night. When we pulled in we sat in the drive thru for 5 minutes until an employee came out and told us to pull around because her headset was not working.

So we pulled around where we sat a few more minutes before someone finally took our order. It took 15 minutes to get our food. During the wait I watched thru the window as our food was prepared and I observed that not one employee was wearing gloves or a hair net while handling our food.

I was appalled to say the least. When we finally got our food it was nothing but grease and breading. What I did manage to eat tasted ok. I called the manager the next day and was told that they wore hats instead of hair nets and that they did not wear gloves because the oil was so hot…

Store: 31665 in East Liverpool, Ohio. 5/19/15. I ordered fresh chicken dinner and it arrived half cooked, the Cole slaw was sour/spoiled, and they Forgot hush puppies. Went up to get them and had to wait 5 minutes for someone to notice me. Cashier was busy talking to his family that was dining there. Asked to speak to manager. I told her that the same cashier had given his family a box of chicken without paying for it. Meanwhile, I was waiting for my replacement dinner. I had to take it home. Very unhappy dining experience.. This happens every time I eat there.

Also, the floors are extremely greasy and dirty. Food was on the floors. Man taking garbage out of can then waiting on customers without washing his hands. Gross! Seats are all torn and split and duck taped to hold seat together...…

My mother, son and I went to the location on Nellis and Bonanza on 5/7/15 @ 11am. The location was clean but there were only two people working. As soon as I got to the counter the order taker walked off and said she would just be a second.

Leaving one young man in the kitchen area to not only cook the food but take orders for the front counter and drive through. I noticed that there were cars in the drive through and two other families walked in after me.

In total it took about 15-20 for us to get our food. I didn't even see the lady return after we ate and left.

On May 6th, I took my kids to LJS store number 31160 for supper. One thing we always look forward to is the hush puppies. But on this day, the store was completely out of hush puppies. Imagine our disappointment. We had been looking forward to supper all day. We knew we were going to get extra hush puppies besides what already came with the meal.

I thought, Ok I'll get some corn in place of the hush puppies but I was told that the hush puppies are complimentary and therefore, there would be no compensation for the missing items from the meals we had ordered. This is wrong. It is complete crap. I wanted to cancel my order but my little 9 year girl wanted to stay.

The food was horrible. It tasted like the oil hadn't been changed in a month, the soda tasted out dated and apparently the…

I have NOTHING about the food or the service or the people.

HOWEVER, your survey needs help! even if I have dined in. You need to correct your survey!

Called in an order the employee was rude music was very loud kept saying he can't hear so i had to scream into the phone practically, I thought he finally got the order he said bye. After picking up the order (35$) order food was cold and order wasn't complete no slaw, had to go back're checked there was no hush puppies so took three trips for one dinner. RIDICULOUS, thought I was at McDonald's sservice was so bad it's a shame...

My food had hair in it. I bought it in the drive thru on my lunch break. When I got back to my office I noticed it and I called. No one ever answered the phone and after an hour I gave up.

I just called an whoever answered the phone was really rude. I asked to have my food replaced but stated that I was never given a recent and she said that's my problem she wasn't replacing it.

I set in the drive thru for at least 25-30 minutes tonight to get to the window and be asked numerous times what I had ordered got home to find the 2 pieces of chicken in the #7 but no fish and maybe 8 French fries which was one of my sides.

I at this time will not be returning. I did not go back to the establishment to get the order corrected as I was treated poorly from the start and after working all day and being treated so rudely. I just made the decision to not go back.

I frequent the place often and I have never had a problem before with the wait time the rudeness or my order being incorrect. I hope that they get people in that are going to be able to handle the job and that understand that customers are the ones that make their paycheck.

I purchased a 2pc combo with fries, a clam meal and an additional piece of fish. After receiving my order I requested some cocktail sauce. I was told we don't have any & yes we run out of stuff like you do @ home.

When asked if I could have my money back. He stated no. Never will I spend another dime @ this store. The store number is 32026 4101 S University Little Rock. Not only did I get poor service. The music was extremely loud & the workers were equally as loud. Laughing & joking.

Not certain if this is how this business is supposed to run, but it's a disgrace to Long John Silvers everywhere!

My husband loves the shrimp at Long John Silvers and he has to practically beg me to go, at least to the LJS in Morgantown, WV. It is soooo cold in there that I just cannot enjoy or force myself to go there.

They have a big round heater on the counter when we were there yesterday and it wasn't even that cold outside. They had two there the last time, the one on the counter and one in the dining area, about a month ago and I know they were there before then as my niece had said they were there when she was there.

I feel they surely have had more than ample time to have the problem fixed. at the very least FIX THE HEAT!!!

My children, and I visited the store 3470 Linden RD Flint, Michigan on 3/27/2015@ around 8:15pm. As we got closer to place our order all you here and see was two managers, male and female arguing so loud shouting profanity and all types of vulgar language.

The female manager was really upset cause she was the most irate. All this going on while customers are dinning. I decided to just get our food and leave instead dinning in then on top of that I got all the way home to check or order and meals were missing items i was so

upset when I called to let then know the order was wrong and I was comming back I get no answer. I called approximately seven times to no avail. One upset customer!!!!!

Used the drivethru and first of all I could not get close to order as someone had parked their rv too close to the ordering place. So I could not hear v ery well and had to have things repeated. I than went forward to the food window and a woman\asked if I ordered the shrimp/fish basket. I held up my advertisement and said whatever this is. She reiterated that was the shrimp/fish basket and than muttered "my god". She has a voice like a fog horn so it wasn't hard to hear this. She said $4.23 and I gave her a $20 bill and 23 cents in change. She than commenced to short change me and slammed her window shut. I tried to get her back and finally she opened the window again and I told her I had given her a $20 bill and she said well she would have to do a cash out to see.

She, however opened…

m. My ticket # 3236 and I was the only customer in the store. the chicken was cold and the fries were rubbery and cold. This is the very last time I will eat at that LJS. I and my family have given it numerous chances, and each time it has been horrible.

The help don't seem to care about service and the store is dirty and disgusting. I doubt if this complaint is going to do any good but I am not one to just let it go.

The Long John Silvers off of Dale bvd in Dell City, Virginia is berry dirty and Gross. It needs to be remodeled and is very dirty. I had a hard time eating in their restaurant. Please some one needs to address this problem.

I ordered the baked fish dinner at the Alexandria, Ky. store today and it was terrible. It was white as snow, had no flavor whatsoever, filled my plate with water, and looked like it had been boiled instead of baked.

I should have complained at the store, but they were busy and I was in a hurry. I took a couple of bites, ate my fries and hushpuppies and slaw and threw the fish in the trash. Please send me a refund.

The Drive thru speaker was so quiet I couldn't even hear what she said, when they messed up my wife's order she went in to complain and when she told the manager about the drive thru girl being rude, the manager said "IT IS NOT POLICY TO REPEAT YOUR ORDER OR TELL YOU YOUR TOTAL" my wife then said well your not really treating me like a manager should, I'm calling corporate, and the manager at the Cincinnati Ohio Harrison Avenue LJS laughed in her face, and said I don't care.

I ordered the family meal with the 4 sides for 26.99 and everything was really greasy it just tasted like grease it was awful i don't know if you can send me a thing for another meal but it was really bad greasy

I've been waiting in the drive up playing for probably 20 minutes now and still haven't been able to enter my order because the lady came out for the speaker was broke instead of taking my order when she's outside we are all being made to wait and I haven't even ordered yet or paid or received any food I will never ever come back to this long John silvers located on Nellis and boulder highway in Las Vegas Nevada never

I went through the drive thru window on January 29, 2012 at 8:42 p.m. I had my 2 year old hungry grandson with me. I Ordered the 12 piece family meal. I said I wanted 10 pieces of fish and 2 pieces of chicken strips. With the 12 piece family meal you are supposed to get 3 sides. I ordered corn on the cob, cole slaw and string beans. When I Got home I realized I only had 6 pieces of fish and 2 chicken strips. I was short 4 pieces of fish. I also had corn on the cob and French fries. I did not order French fries. I called the number on the receipt and as usual they never answered the phone. I went back the following day. The young lady that worked there told me the manager was on his way.

I waited about an hour on the manager. He never showed up. I took the fries back to LJS and she said…

My wife and went through the drive through today at the Long John Silvers in Athens, TX today and besides the lunch being with my lovely wife while our daughter slept in the back seat, there was no redeeming quality that will allow us to return to any LJS ever again. We both ordered the fish and shrimp platter and as fast as the service was, we should have known that they didn't have to do anything except plate our order and send it out the window to us, because there was not enough time to cook it.

One of the platters didn't have shrimp. The Dr. Pepper was disgusting because it was mostly carbonated water. Last, when we got our food, it smelled like year old grease and cod stench. I could barely force down what I did manage to eat and we had to shorten our drive because it made us both…

Order was not filled properly missing some of fish missing some of chicken and missing hush puppies. When I asked Cassandra to please separate the order in to two different bags because they were going to two different places and stated only had one vehicle for both families living across town from each other.

When Cassandra started bagging food she said out loud that she had 50 orders to bag. The other customers looked at her. She then put all of our order together. My son has a 8:00 curfew so we had to separate food.

At one house then get home but while separating we noticed food missing that was the worst humiliating service we have ever had at long john silvers. Out of 40 years of doing business with this restaurant. Receipt # 1613 address 811 shorter avenue. 00.

went to long johns at sr 17-92 in longwood frorida. 90. about 10 min went by the girl said there waiting for fish to get fried, can i get you a drink for free i said no just want my food. another 5 min. 90 .

this is not acceptable never go back there again.