Maaco

I WANT MY MONEY BACK.THIS PAINT JOD IS DISAPPOINTING.Vince Wilson is a thief and liar.

Went in to get my car repainted a new color. They said it will take a week and a half and it actually taken them 3 and half weeks to get it done. About 3 months later the paint already started to peel off.

Their so call warranty is suppose to last 3 years. They try to charge me to repaint it again even though the warranty covers the paint if it starts peeling.

They quoted me one thing, and then charged me more for things they didn't even bother telling me about until the day I picked the car up. Seemed to be the way they do business. Not shocking I'm adding another bad review to this one star rated facility.

Had to get truck painted twice and they done worse than the first ..we called corporate and they said they investigated our complaint but she never got back to us after we sent pictures of what they done to my truck..I am very disappointed in macco and would not recommend them to nobody!!!! And there corporate office is just as bad as the macco shop in Hickory , Nc .Again one big Ripp off...yours Truly Jason See

I contacted 2 different maacos in my area (4515 N Dixie Hwy Oakland Park, FL 33334 and 4907 N. University Dr Lauderhill, FL 33351) to inquire about the advertised paint specials;$399 and $499. The first location explained to me that they do offer both but it is never that price.

It usually turns out to be $600 and up. I inquired as to why this is and was told that they change for masking the car, preparing the vehicle, add additives to the paint (hardener and other components) and there are different types of paints.

The cheapest at $600 would be the enamel paint. I explained to the manager that I already prep the vehicle by sanding it down with 320 then 600 grit sandpaper. He said they will still need to charge for prep.

I contacted the second shop who said to me, “ it’s like Mac…

Dropped my car off to fix 2 spots on my bumper that were missing clear coat when they called me yesterday they told me that while they were removing the tape that it messed up the paint on another panel and they would split the cost w me but I had to pay to have it fixed I worked a double yesterday last night I rode by there to see my car it was left unlocked, dirty inside and

out and there are several places that have issues on the car my car was well kept just had detailed it the day before dropping it off so I have pictures to prove my car was in good shape the owner was beyond rude and I want my car fixed as it was when I dropped it off he refused to help

00 dollars cheaper they were honest enough to tell me the turn around time was 2 to 3 weeks out, I spent the extra money solely to get my vehicle back in the time frame i had to have it in, I explained to the office manager that I coming to get my car Friday at 845 AM and it needs to be completed and I expect absolutly no added fees, this is defrauding a patron and is illegal in Washington state, if my car is not ready by said time on Friday I will be pursuing this to great lengths.

Sincerely Paula Ctaig 206 939 3070

Had my truck painted in 2017 looked got decided to take it through a car was in idaho while getting a was and wax the paint broke down and it now a different color only on upper parts of the vehicle according to body shops the pigmit or paint itself had resolved and instead of burgundy those parts are pink this is a problem of bad paint and I was told my problem is in the paint job to inform insurance that it was not the carwash but

the actual paint inquiry what maaco is going to do about my problem thank you

Memphis, TN 38115 on 08/22/21. 00 to paint and fix 8 dings on my black car. To date I have gone back 5 times (4 of them they called me). The car has not been corrected the small ding on the trunk has visible cracks in the body filler.

There are dry spots and orange peel everywhere. A new crew came in to help them from out of town and it still has not been redone. I paid Bill in full after the first visit. He assured me that my car would be redone.

00 dollars( it had better be unblemished). (not without Corporate direction). I have been without my car for almost 2 months and now Summer is over! If I do not here from Bill in 48 hrs. I will file a lawsuit and do my best to end this most unprofessional franchised business that I have ever encountered.

I hate to give this business a 1 star.…

Memphis, TN 38115 on 08/22/21. 00 to paint and fix 8 dings on my black car. To date I have gone back 5 times (4 of them they called me). The car has not been corrected the small ding on the trunk has visible cracks in the body filler.

There are dry spots and orange peel everywhere. A new crew came in to help them from out of town and it still has not been redone. I paid Bill in full after the first visit. He assured me that my car would be redone.

00 dollars( it had better be unblemished). (not without Corporate direction). I have been without my car for almost 2 months and now Summer is over! If I do not here from Bill in 48 hrs. I will file a lawsuit and do my best to end this most unprofessional franchised business that I have ever encountered.

I hate to give this business a 1 star.…

After leaving my 1990 Lexus LS400 for body work with Maaco over 6 months, I returned to get the mileage information today because I changed the status of the car to antique. What I found was unacceptable. My middle console was totally destroyed my radio on the floor and harness cut to pieces.

I brought this to Barry Pursell - Sales Manager at the location and he had no clue how this could have happen to my car. " This is outrageous that my car was vandalized while on Maaco Property.

I’m complaining about the macco on sunrise blvd in rancho Cordova Ca , one of the owners there been having my car there for about 4 months and also charged me for 5 hours to fix two small minor dents in a door you couldn’t even tell there was a dent there but my main complaint is about how long they have had my car I already paid them so that’s why I think there taking so long with my car

Work was done at store M2652. Invoice #7385. I call about this Complaint on 9/17/21. No one has called me back as of yet. I paid for the Premium Base/Clear Coat service. My paint job has No shine. I complained to Don right away.

He came out & look at it. That was it. The truck was dirty I'm thinking after I wash it I could see the paint job better. Not at all, it's the same 1 stage from flat. I called Don he said ill take a look at it. Bring it back Tuesday.

Tuesday he rubbing on the truck, no need to rub on it just look. it's 1 stage from flat. I left Maaco went to 3 other body shops. Shop (1) before he walk all the way up to the truck & said that's a terrible paint job it needs to be repainted.

Shop (2) look at it & said I need to get my money back or file a complaint with the courts.…

I had my car painted in Burien,WA totally not the color I asked for car was over painted in some areas no paint in some was told to come back eventually owner passed away business closed down. Was told I have 5yr warranty and to take car to Maaco Kent WA and they will handle my car it has been almost 3 weeks my car has been sitting in Kent untouched the owner refuses to get on phone to handle the situation instead I'm being told that they are waiting on corporate I have to take Uber due to lack of work being done on my car I will no longer recommend these people to anyone

Already filled a complaint a week ago.

Also tried calling the (704) 644-8148 number several times. The phone doesn't get answered and I haven't heard back about my complaint. Please respond.

I have a complaint on the issue i paid $2300 i have a 2 yr warranty after 10 months the paint was peeling and chipping and in several spots needed touched up in general was completely missed so i contacted PEORIA ILLINOIS MAACO ON BRANDYWINE DR because they are the ones who did this paint job and repair the owner BOB told me no problem bring it by we will look at it and

see what the problem is and if we have to we will fix it so with that being said we get off the phone and i take my car by the shop at this time he deems that his employees did not scuff and sand good enough in these spots on top of the car that are chipping and peeling all the way from the front windshield to the rear windshield on both the passenger and

driver side so we then make a appt to drop the car off aug 9 2021…

Had aftermarket headlights installed and one was said it was broken when they installed it. But was not told to me till I wanted to be reimbursed for buying new ones. Nowhere in my paper work does it state that headlights were broken before be installed.

I just wa t to be reimbursed for having to by new headlights. The manager was rude and ask me to leave when I wanted him to talk to my lawyer. Hopefully we can get this situation resolved. Won't ever use this company again.

On 7/31/19 I dropped my truck off for a cut and weld to get rid of the rust above my rear wheels. I was told a week. It took two weeks. An inconvenience but not the end of the world.

After 6 months I started noticing inperfections but nothing major so I decided to let it go. Now Less than two years later my new paint job is bubbling up. I took my truck back to the Maaco shop in Des Plaines, Illinois.

I was told it was rust causing the problem and that it wasn't covered by the warranty. If I had the rust cut out, how can rust be causing the problem? I had my mechanic look at it and he said the rust proofing wasn't applied to the job.

In any case the problem shouldn't be back in less than 2 years. 00. I want my truck fixed again but don't feel I should have to pay. 00 per side. 00 and I…

Poor customer service, and less than average work. Was expecting better for their top tier/premium package. Was estimated 4-7 days. The car was there for 13 days before being worked on. And the owner, Bill had a bad attitude and seemed confrontational because I was “telling him how to do his job” because they never contacted me by phone and never responded to my emails to both his business and personal email.

Had them remove front bumper because it was damaged while there, and they acted like they didn’t notice, and really had to push for them to fix it. Has been pushed in/dented and has multiples cracks, chips, and wrinkles. The brown primer, and a lot of the body work I had done Previous to dropping it off, in the 14 days they had it they had only lightly scuffed the other areas. And…

I would like to file a complaint with you regarding the amount of time my car stays there and maccco put the wrong paint on the car I take the car in on July 29th 2021 I am very unhappy with the service I can be reached at this number 678-927-7197 Bruce levette

Fraudulent estimates. Estimates too high. Estimates three times higher for the damage compared to other body shops. Especially when a women is a client. Maaco of CAPITOL Heights

If I could give zero stars I would. This has been the absolute worst experience of my life dealing with Maaco. My car has more things wrong with it then when I sent it in. My seat belts are broken and don’t work, I have holes inside my car from missing pieces that weren’t missing before.

I have called customer service multiple times and NO ONE has called me back. What a complete joke. Don’t ever get your car done at Maaco. Beware, they are all unprofessional and they will RUIN your car. I can’t believe that my car is STILL missing pieces months after picking it up.

Don’t ever go to Maaco on Tyrone Blvd in St. Pete and don’t ever let Carlos do anything for you. Worst customer service and worst experience of my life.

Someone backed into my Subaru car, scratching the back fender and loosening the fender, a hit and run incident.. I took it to Maaco on THursday. The rep gave me an estimate of $504, told me I could pick it up on Tuesday, and called Enterpise to get me a rental car..

One of the servicemen then called me into the garage and explained that to do an expert job would be much more expensive, but he could just put in a screw to secure the fender and repaint it. I had originally decided not to involve insurance, but on Friday morning I called to ask if it was possible for me to proceed with the more expensive repair and put it through my insurance.

I was told the work was already finished and I could pick up my car. I had not expected it to be ready so soon so I called back to confirm that I…

I dropped my vehicle off at Maaco store #2308 on 3/8/2020 and was finally able to pick my vehicle up on 4/27/2020. They told me it would take 10 days! On four different occasions they had to re-work my vehicle.

On my first inspection of the vehicle there was lots of paint drippage, paint tape was still on the vehicle, and pores in the paint. This was obviously a rush job and they thought I would be ok with the poor quality and customer service.

One of the managers named Bill said that the pores in the paint was from my bad original paint which was a lie and I refused to take the vehicle back and had them re-work. There was nothing wrong with my original paint.

The reason I brought my vehicle in was to remove the two-tone paint and stripes and repair a small dent that was about the size…

was quoted 4k for a paint job. got the paint job, truck was returned to me with paint flaking off, engine wouldn't start, all my power steering fluid drained. I was charged 6k for that job. I filed a complaint, they told me to return the truck.

they charged me 2k for the redo of the paint job. 8k in, my truck now had problems with the dash lights, the turn signal, and the radio wouldn't turn on. I told them to fix it. they tapped into my brake lights and rewired my entire truck incorrectly, plus they broke my steering column.

charged me 600 bucks for that. I was returned a truck with a nice paint job, but no working lights, wires all over my truck pouring from the dash and where the radio should have been, and my dash pulled out placed on my seat.

My attorney told me to sue, im giving…

Dropped off 2006 F150 truck for paint job Plus clear paint which $400 extra, on 01/15/20 after calling 2 weeks after several times speaking to manager Felix truck wasn't ready. (noticed battery was dead) 2 days pass and nothing i contacted the owner Luis and he said he was very sorry to give him a few days that he was gonna personally talk to the paint guy to leave the truck spotless.

another weekend goes by and nothing, yesterday i got a call to pick up the truck when i got there the battery is dead the check engine lights on and some guy trying to charge the battery smoke everywhere and burn smell coming out of the engine, and the truck half done no clear paint or coat, bubbles everywhere, inside truck dirty and burn smell i didn't know what to do i ask the manager why they didn't…

I was at first going to give them a one star rating .... this is the Maaco in Greensboro NC.... but my wife explained that she told them to keep the cost down and she selected to not do alot of the repairs that I would have done.

Once I met with Randy and we went over the estimate, I chose to have some of the repair work done that was not originally supposed to be done when my wife brought them my truck, So he apologized and simply charged me to get the additional work done. So would I go back to them? Absolutely.

The truck came out well and looks great and the price was more than fair.

After having my vehicle for a week. I was told my vehicle was ready, went to pick it up, it wasn't paint as per the agreement. Once it was painted they lost my license plate. This all started Dec. 14, here we are in January and I am still dealing with no plate.

They have cost me money. I would like half of my money returned to me for having to get a rental and missing time off work. I went to the Cincinnati,Ohio MAACO on Kennefy Ave.

ABOUT CAR Spoke with Gordon at maaco regarding the scratch on my windshield that was caused after they made repairs on Monday of this week. MONDAY DECEMBER 10TH 2019. m.

By far the rudest owner Muhammad Ali, worst paint job I have ever seen by his company and trust me I’ve seen a lot. He is extremely rude to his employees as well as his customers I got to be honest I will never give that man business again. I plan to definitely make this man aware his ridiculous mess he calls a paint job will be the reason I tell everyone and anyone who will listen that Mohammad Ali is a CROOK!

Poor workmanship.. I wanted general nicks and dents removed and a new paint job.. They left the fasteners off the front so the next day I could heard this banging in the front of the car. Yesterday I looked under the front and the screws under the car were never tightened..

There was a scratch on my door that they just painted over rather the buff it out. but that was why I brought the car in in the first place.. The paint job is a mess they got paint everywhere..

I had to go back to have the weather stripping replaced because they botched that up.. When you run you hand over the car it is not smooth there is paint splatter all over it.. I have had cars painted in the past and body work done..

this was the worst ever and you charged me over $1000 in labor .. I really expected the car to…

My experience reflects the interaction with Todd. He is a new manager at the Maaco at 2100 South West, S Pine Ave, Ocala, FL 34471.

First I went there with an insurance claim which I had even mailed him the insurance appraiser's report with the estimate. Without telling me he chose to process me as a paying customer as he asked if the insurance had cut me a check or that they were going to pay the shop directly. com

I wanted to get both rear wells repaired. It had surface bubbles, we agreed to cutting out the metal in the wheel wells to extend longer life of rear wheel wells. The work was done June 2019. At the time to pick up vehicle, there were still numerous defects in the paint and prep work at pick up.

I left vehicle for them to correct the defects pointed out. The second time for pickup a few days later , there were still defects that was not corrected. I just left from there today. 00 to work on the truck again who never corrected the issue from the initial pickup of the vehicle. He told…

Hello - the number you have listed on here for customer complaints is my personal number and I keep getting calls that I can't help with. Can you please replace it with the toll free number for customer service:

1 (800) 523-1180

The maaco in memphis at 5653 mt. This place is so unprofessionally run. NO LOCATION NOWHERE

I brought my clean 1978 chevy C-10 for a complete paint job paid $3390.30 walked the job with both the manager and shop foreman the old paint job was decent but had small scratches and issues what I got back was worse

Filed a complaint about a month ago with no response from you guys my hummer was painted 2 tone it was done wrong when they redid it there were supposed to redo the entire side of the vehicle and they only redid the black so now there’s a really thickline in between the yellow and black when it should be the same thickness the hummer is in covered with orange peel from bumper to bumper from top to bottom paid $2400 for a $500 paint job you can even see the mistake that they made Because all they did was wetsand n reshoot.

The maaco store in Little Rock Arkansas painted my car the wrong color I come in with a 05 Mercury burgundy plum I told them that I wanted the car to be painted just a tad bit lighter than what it was they called me Wednesday to come pick up the car is completely fire engine red and I am pissed off about my car very very very dissatisfied I talk to the manager Cody he was very rude he's not trying to fix the problem that they cause I paid my money and

I want my car to be the color that it was when I first brought it over thereand it maaco does not want to repaint my car then I want my money back and I will go further than this if it takes to go to court then so be it

I would like to make a complaint against Macco located 1460 prospect St. Ewing NJ 08638. Macco flat my car tire and when I politely asked to be reimbursed the manager became aggressive, refused to reimburse me for damages, when I presented them with receipt for repairs, the manager became even more belligerent making racial slurs calling me “You People”.

The manager became so verbally aggressive I thought I was going to have to call the police. I turn the leave very displeased the office the manager added more insults " good luck with your tire". i refused to engage with a verbal argument.

I would like to say was a loyal customer to Macco, I just had three car serviced with same office and was setting up two more appointments. Showing my loyalty as a customer. The manager talked to me as…

This is the last and final time I will ever go to a Maaco location to have my vehicle repaired. Your business shouldn't be in business any more and I strongly advise you start from scratch to figure out how you can be more successful.

My husbands car was involved in an accident when a deer hit us, and we have (should say had) a friend who runs one of your locations and we trusted him to repair our vehicle. Our vehicle has not been repaired the way it should, there are so many scratches inside of our vehicle that we've never seen before.

The windows from inside of the vehicle are all scratched because an amateur used a dirty rag to wipe them! You guys should see these pictures!! Our AC is barely working, power steering is making sounds, the list keeps going!!

We complain right off the…

I asked for one of the pricing jobs posted on the wall. He said that it does not include the roof and a minivan will cost 400 more. I looked at the sign again and it said nothing about the roof or about the size of the vehicle.

This is 100% bait and switch and false advertising. He price quoted me for repainting two doors a price that was more than paining the entire car. A total scam.

They did not remove the old decals that were all ready on the truck which we had agreed to do that's how i know the truck was never painted. Every since I became old to own car i all ways said i wanted to that my car to macco to be painted and when i finally did this is what happen you have to see this for yourself it is the worst work i have seen.

I am a victim of Maaco dirty business practices. Estimator Paul Veenendaal set me up with a paperwork, and take advantage on it. play favoritism because I am an English Second Language Citizen. He asked me to signed up the paperwork which I did not know whats all about.

After finished painting rear bumper find out the color didn't match and it is awfully rough. 24 General total is $708 for painting the rear bumper only. This is a Dishonest money Scheme. I hope there is a bigger Institution to investigate this matter.

for my 2006 BMW job was to paint hood , roof and rear spoiler. Spoiler and roof was okay but hood is cloudy and grainy looks dull not like base clear coat. Manager agreed to redo hood because it looked bad .

So i drop my car off on May 28 2019 at 5:21 pm and they close at 5:30. Now this is when the trouble starts , i mistakenly left my 43 gram gold Cuban link chain covered up in my ashtray which was my mistake when i realized what i done they had closed but no worry it should be there in the morning right ? wrong it was gone. 00 chain.

So when she arrives Chad Carroll the sales associate who parked my car the day before opens the gate for my wife so she can get my chain but its not there. Now at this point my wife lets Chad know that the chain has been stolen but of course he doesn't…

I took my car in to your shop in NE Calgary for an estimate. The guy doing the estimate said they could do the minor body work and paint the car but wanted the painter to confirm. The painter cane out and looked at the car and said well the flaking on the hood would be a problem.

I said look quote me on scuffing the whole car fill in the couple small dents prime the entire car will that make it easier for you and eliminate your concerns ? He replied oh ya no problem. Then he goes in and brings a woman she says we can’t paint your car we are short staffed and it would take 6 months .

Then she suggested painting only the body panels not the roof or bumpers. This has to be the biggest fucken joke ever. If you guys don’t strip this franchises of this franchise I promise u I will shut this…

I took my 1965 Plymouth Belvedere to local Maaco on 3-18-19. I spent 2 months prior cleaning, waxing and rebuilding engine compartment and when I took the car in I completely stripped car of all chrome, bumpers, windshield, back glass, windows, door handles, seats etc.

The car was a shell when I delivered it on a trailer. I picked up the car by trailer on 4-10-19. On 4-11-19 I inspected car and found several issues. There were paint runs, painted over rust, overspray in engine compartment and hood was not painted on either side, the door jambs were only painted about a foot on the rocker.

There is trash in paint all over vehicle. I called Maaco the same day and complained about these issues and was told to bring the car back and it would be fixed, I even marked spots with blue tape to be…

Car not completely painted. Been back 3 times. They are doing a rush job. Now have scrub marks on new paint. took up their second time to be repaired and they still did not get all the paint out and you can tell that it was scufffed with a Scotch-Brite pad and it looked awful.

Gentleman told me to wait two weeks and bring it back to get to wet sand the runs out of the paint.. Gave specific instructions to remove molding pc, they did not and now there's a black paint and bubbles everywhere and PC's painted that should have never been touched.

To get overdpray out of fender wells where it was freshly painted is now scuffed and down to the black. When addressed owner said didn't see anything wrong, and didn't care if I told BBB, social media or news etc he wasn't doing anything more.

Maaco Clarksville TN LOST MY CAR KEYS WITH KEY FOB + WON'T Replace it. My car is still there. Fix this + get me keys +key FOB. 931-266-5751

I had a damaged spot on my front bumper. I took it to the Maco shop on BONNIE Road in VirginiaBeach Va. They gave me an estimate and I left the car with them for the repair. A couple days later they called me to pick up my car.

I went to the shop and it was raining, picked up my car and drove home. When I got home I parked in the garage and proceeded to towel off my car. My car lives in the garage and is usually not driven in the rain.

As I was wiping the car down I found a large spot up near the drivers side windshield. It was discolored and looked like a rag with thinner on it was laid on the hood. I took the car back the manager looked and agreed that it wasn’t there when I dropped the car off.

He asked if he could try and rub it out. I agreed, he tried and after about half an hour…

Every time i try to call no answer and when i swing by to see whats the hold up, its every excuse in the book! what in the hell is Doug Parks doing here in Lansing Mi.... i have my receipt as well.... Alex 517-528-4730