Aervice. 00 on a pair of kids black pair of Michael Lots tennis shoes. Embarrased me totally in front of the entire store. 00 on clearance. The manager said that she was gonna speak with her but I did feel that thet didn't take it as serious as I was embarrassed.
Went into the store exchange a shirt which was bought a week ago I was told I couldn't return it because the tag didn't match the clothing type I explain why that's how I bought it and it should have rang up the same when I bought it when tried to return it the manager (tommie) lied to me and told me he wasn't a manager when name tag clearly said who he was I asked him what the return policy was he told me all I need was and
I'd which I had but he wasn't returning the shirt which a mistake clearly on his staffs behalf he was very rude and stand offfish which I went to another marshals and the clearly let we return the shirt
Honestly I don't have a complaint, a young lady by the name of Adrianna barbers is a wonderful worker and always in the spirit. Welcomes you as you come to her register and makes you feel so comfortable, she always gives you great ideas for your outfits she's a wonderful person and she works in the river oaks area at Marshall's I would love to shop and be at her register everyday.
I was picking up my layaway and I wanted to purchase an item and the person would not let me pay for my item at layaway. I have never had this issue before. I had to wait more than 15 minutes to be serviced in layaway and than I had to wait in line another 10-15 minutes to purchase my item.
I was shopping at marshalls I was on the line to pay for my things I took out my marshalls card the cashier said to me oh you don't have the one with the chip I said noi did not get it she stated to me to fill out a paper and a new card with a chip would be sent.
Well I did not know I was applying for a new card which I was not approved for without my knowledge . This should not beside now my credit score went down and I was lied to this happened to me in the Babylon store treating customers in this why is horrible I look forward to hearing from you. com
I went in to the store in Savannah Georgia on September 17, 2016 to make a purchase and you have a young lady by the name of Cassandra who was very ugly unprofessional, causing me and other employees to get upset during our visit. This is very poor customer service from Marshall's and I wanted to bring it to your attention.
Very disappointed that there is no longer any layaway in RI. Do you know that some people can't afford to go buy out right so they make layaways for school clothes, work, summer, and most important holidays. Marshall's corporate has now taken this away and they will lose customers and stores won't do well as expected.
My Mother-in-Law I visited the Rogers store Saturday Nov. 7th. We were in from out of town to visit my son and family. We shopped at the Rogers, Arkansas store looking for a slip for my Mother-in-Law. Your associates (two of them, one man and one woman) did not even know what a slip was.
I explained and described a slip to the woman and she took us to pantyhose and tights, etc. I told her this is not what we are looking for and she said she never heard of a slip. Your associates help was useless.
And we had to walk around the store for quite a while to find someone and my Mother-in-Law is 81 years old. The gentleman could not help and we had to wait for the woman to get to where we were in the store.
She was exhausted by the time we left your store. This is totally unacceptable and it…
Bought some great cosmetics from Marshalls and I love the stuff they have at their store. I was given a good discount for the overall purchase that I made. Indeed appreciated. Marshalls has also got a wide range of apparel under the men and women section.
The staff at Marshalls were friendly and I was treated well in the store. I do not think all such store would have such good customer service like these guys. I would definitely like to give the an overall positive rating.