McDonalds

I read about a 5.00 deal that they have and I go there and they knew nothing about what I was talking about,why do they advertise stuff and don't honor it??

i don’t think she is a people person I was nice to her ordering but she didn’t have to treat me the way she did the manager came to me asked me what happened I told her and she said the girl is slow or something is wrong with her but that is beside the point maybe because I’m black I don’t know but I will not be returning to this location

On 4/28/2024, I placed an order on the mobile ass for curb side pick up. I ordered a Medium Hazelnut Iced Coffee. I parked in the assigned parking, before I placed my order. My order was confirmed at 10:27am. I sat in my car waiting and no one ever came out with my order.

My friend, who was driving, placed an order as well at the same time as I did mine. Her order was received in about 5 minutes or less of placing her order. At about 10:50am I went inside to see why my order was never brought out, and their response was "We are out of Hazelnut flavor".

They obviously had no intention to come out to inform me or to offer me another choice even tho I had already been charged for the hazelnut nut ice coffee.

I am complaining about the McDonald’s located in Burlington Wisconsin. I hardly can express my true words. This place is out of control. As far as management. I’ve been here on three separate occasions within the last six months and it’s gotten worse.

Management is too busy to monitor the lobby and seating area, I realize that fast food locations are understaffed, but older customers besides myself have complained. Young kids come in here and make this their recreation area, constantly laughing loudly, belching, running around, using profanity, with no concern or respect for others eating around them.

I am military veteran, and some of the language that is used here, makes me blush. And some of the kids aren’t even buying product, they are just , goofing off and taking up seating!

Also…

I stopped on my way to this McDonald’s on the way to Georgia. You have the most rudest people working that in the evening. It was03/31/2024 @ 7:40 pm. I waited in line 20 minutes, when I got to the window she gave me a glass of tea no ice, didn’t give me my lg Coke.

Knocked on the window for the young lady. She looked my way and turned her head!! I got out of my car and went I , no one at the register, so I got me a cup for my Coke.

She said I couldn’t do that, I told her she ignored me for 15 minutes at the window.

Mistreatment and lack of respect from the store manager and delay of the party for more than 10 minutes and give me the wrong Order . My order was 2 Filet o Fish with no Tartar sauce and she gives me with the Tartar sauce .

The manager when she gives the order , she asked me do not come again. Store Address : 13885 Reynoldsburg Baltimore Road Reynoldsburg, OH 43068 KS#13

I've been to the new McDonald's on Caroline western Blvd, 2 times and every single time they get my order wrong. I order a double quarter pounder without cheese. The first time they scraped on piece of cheese off and left the other.

This time the put 2 pieces of cheese after I asked for no cheese it's even on the special ticket they put on my hamburger box no cheese or onion. I don't live close to the McDonald's so going back and wasting my gas will not do.

The first time there was an employee sitting in the dining room on her phone swearing out loud and burping out load with costumers in the dining room. I don't know if she was on brake or off of work ,but still the same it shouldn't be allowed for employees to act this way.

I'm allergic to cheese, and if I didn't look at my food…

I am not satisfied from staff Monica in alain mall Macdonald she don’t need our feed back she is taking a bill and throwing it in bin and we can even manage either meal number she angry on customer and don’t give them bill for feed back

I come to this same mcdonalds AT LEAST 4 times week. Location is 100 East Foothill Blvd, Upland, CA. After ordering my breakfast sandwiches, I ALWAYS have to ask for salt and pepper. Most of the employees at this location do not have a problem giving me some salt and pepper.

There is one female employee who ALWAYS has an attitude when I politely ask for some salt and pepper. She ALWAYS comes back with 1 salt and 1 pepper. You would think she had to pay for them. She is the ONLY one who reluctantly gives me 1 salt and 1 pepper for my complete order.

I really hate it when she is the one giving me my order. I usually just ignore her and ask someone else if I can get some more salt and pepper or I just go out to my car and get some.

Today she did the same thing. Gave me 1 salt and 1 pepper.…

Rude & disrespectful manager at McDonald’s 10945 W. Grand River Ave., Grand Ledge 48822

Went to McDonald on 102 north university Avenue, Lubbock Texas 79410 I ordered mckchicken on a biscuit and sausage McMuffin both with no butter, they were made with better, they refused to remake them, first the cashier said we will but it will take 5 minutes I said ok I will wait but then she came back later and said no we are not going to remake them and did not offer a refund, while I was sitting and

eating my food I guy stepped on the counter with his fealty shoes to fill up the ice machine and after that he never wiped the counter where people sit their cups and food what a shame, I wanted to say something but I didn’t, this location needs some attention, I don’t want to be the bad guy and report them to the health department because I know McDonald corporation is better than this…

Steubenville Ohio Sunset Blvd McDonald's 43952

Horrible food last night at midnight, fries cold and hamburger was old, this is ridiculous. Cook the food hot, what happen to customer satisfaction, do you care????

I order my food at 8:35 pm on 12/19/23. I waited at the 3rd window for almost 15 minutes. I had to call the store to let them know I have been waiting for my order. A guy answer and said is that quarter pound ready I need it.

He also stated that someone order a big order and he was working on mine. He was the only one on the line. A girl brought part of my order and I said I am missing my double quarter pound.

She stated it wasn’t ready yet and let me go check. Another girl brought my double quarter. My order was completed until 9:10 pm. I was not very happy that I had to wait that long for my food. No one said sorry ma’am for the wait or anything.

This is the 4th time in the last month I ordered a quarter pounder and it is raw in the center of my meat. I have complained and they remade my burger one time. I will not eat at this or any other location till the matter is fixed.

That is so unsanitary and ridiculous. On top of they are slow and so unorganized that it is ridiculous.

I still have not received, my full order of 10 chicken nuggets, which I paid for but only received seven or eight...

today is 12/11/23 and I have not revisited that store. I still want my order or money back, for two or three chicken nuggets, that I paid for!!!

I just left the McDonalds at 65 Goodman Rd West in Southaven,MS. While at the drive through, I provides my mobile app code. The girl says we are not seeing that code on our end. So I provided her the code again.

She gets load and says we are not receiving the code on our end. So I ask here why didn't she say the system was down. She says, you don't tell me how to talk. I was flabbergasted. And told her she should have been clear and stated that when I pulled up.

She was so nasty and said whatever place your order.. thw conversation gotvreL ugly with her stating highly unprofessional words and I gave it right back to her. Will not be visiting this place again. The chick should not be employed there.

Because she will catch a case.

I ordered a crispy deluxe and my sandwich was too hard and the inside it was too messy so I went to the front desk and asked for a change and the girl was she was rude and I explained her that my bond was too hard and I need an exchange in the way she say you have to wait and it’s gonna be long.

We are busy I was polite and tell her I will wait and then I wait for a while and go back to my table and it takes a little more longer and I went back to her and she forgot to remake my sandwich. My fries were cold to the time I got my sandwich back really bad serve service I don’t think I wanna go back and spend my money at this location this location is located.

At Tri-County Ohio Princeton pike

waiting to give my order in drive thru way to long and then the cost was way to much ..for a fish sandwish and drink fries and nuggets was 14.79 at lunch... i could have sat down at apple bees for 13.99 for a hot meal of steak or salmonand mashed potattos and corn and a drink..come on guys over priced food.timess are hard now inflation every where.last time you get my money yo thefts......

Yes I'd like to make a complaint about a manager being very rude and don't understand their own menu also giving me incorrect change back just terrible service and cold cold food that was very old I eat at McDonald's quite a bit and this is some of the worst service that I've had from McDonald's or any other restaurant

I’m not once but three times now I have visited Sheldon (Birmingham) McDonald’s , we have come across a male which seems to be a manager being very rude and shouting at his staff in a disgusting manner. When visited yesterday about 9pm he shouted at a young member of staff for walking away from the Uber driver, which was not the case he simply just didn’t see him as was packing an order.

And to do this in front of members of the public is disgusting behaviour. Surely shouldn’t be in a management role if that’s the way he can talk to staff In front of customers. As I said this is not the first time I have witnessed this man be rude.

Makes you not want to visit again.

Poor service

Try to get food through drive thru and no one answered the intercom for 15 min and once they did they said sorry we are closed for updates and this was at 2:30 am

I visit the Troy ohio location at least 3 x a week and my service has been terrible and they don't make it right when you are missing items I'm so tired of spending my money with this company and not getting what I pay for plus the customer service is just terrible please some one make it right

McDonald’s in bossier city Louisiana on Texas street and swan lake road. Very slow, rude staff. They forget you’re waiting then they are rude when you remind them you’re there.

McDonald’s in Weston West Virginia is absolutely disgusting from the customer service, the cold food , conditions of the restrooms. This has been going on for along time at this store, I like to give everyone the benefit of the doubt BUT today did me in!!

The restrooms were so bad another man wouldn’t let his son use them. The food was burnt and cold. I sat in the drive through for nearly 40 minutes. I dont mind paying for what I get but to pay $25 and get cold nasty food is simply not acceptable!

I will also be calling the health department and anyone else who will listen.

Bought 2 quarter pounders with cheese, med fry and happy meal for my granddaughter. The fries were soggy, cold and tiny. The happy meals sliced apples were brownish indicating too me they were old and she refused them. None of use ate the fries.

Very disappointing to spend $18 for a subpar meal that was cold.

Horrible customer experience I have had in the past 2 months going to McDonald’s. New management and staff are surprisingly rude when you ask for additional sauces. If you order extra sauce during your order they do not tell you are being charged even if you’re ordering chicken nuggets.

Every time I have asked at the window I have gotten a laugh in my face and a “sorry we charge now” or “you know that’s an extra 25 cents right” insinuating I don’t have the money. At which I pulled out change and handed it to them and watched him pocket it.

No receipt was written up there are simply being nasty to be nasty to people. This is my 6th time experiencing this behavior once by the manager herself. I work in customer service so it does take a lot for me to write a review/complaint but after…

Ordered a micrib this is what I got very disappointed waited for it to come back and they don't have the correct buns please see if you can send the correct buns please thanks for your time

I did not get to eat due to the fact my sandwich was not in the bag. When I called to get this taken care of. The phone rang busy for over an hour. I called and spoke to a manager that was not very nice.

In fact, she was rude and didn't care that I did not get to eat today. 16. 16. I would really appreciate some kind of compensation if at all possible. Thank you

, Petersburg VA. I ordered a Qtr Lb Cheese Deluxe meal to go. As I had a few stops to make I was about 10 miles away before I stopped to eat. Much to my disappointment I had only received a standard Qtr Lb Cheesburger, NOT DELUXE which I paid for.

I have attempted to attached a picture of the sandwich but received an error that the file was too big.

) Nov 17th 11a. Day before got a receipt asking me to take survey. The recpt specified a BOGO. This terrible excuse of a mgr said. No we won't do that. When I asked why I got a receipt at this location saying that.

She more or less indicated GO AWAY.

Can you remove? Is the second time in a week that I have been short. Changed on my meals there.. I think they are stealing all the people's meals and giving them to their friends incidences.

While i was waiting to have my car repaired I thought I would stop at McDonald's for lunch. What a mistake! The food was ice cold and the chees was also. VERY disappointed. The store number is 16090. 104 Sequoyah Access Rd . Soddy Daisy, Tenn. 37379. Date was 11/07/2023. 11:16 am.

Order # 61 My address is Wayne Hale. 347 Branch Drive. Hixson, Tenn. 37343. If this is the normal quality of food there, I'll not return

Purchase 2 Filet-o-fish 11/15/23 10:07 PM and they were terrible... Cold/ Flat plus they closed by the time we noticed them... I wish they hadn't of Sold them to us I would have gotten something else, Fries where cold $17.36 wasted!

It was Restaurant # 7012 864 Eastern bypass Richmond Kentucky 40475

The manager is extremely rude and lacks any customer service skills. Everytime I go there, she gives me attitude and gets irritated and short when I ask for anything like a straw or condiments… she always has a stank attitude and it reflects with her facial expressions.

She once asked me to pull fwd, so I did. Then I asked for ketchup and she asked me to back my car up to the window so she wouldn’t have to come back out to hand me ketchup.

Rude staff at north Sioux city which most were sitting in the dining area. I came back 3 days later to get the sandwich that they forgot and they said they would throw in a fry but the lady did not want to comp me a fry and only give me the sandwich that I originally paid for 3 days earlier.

I thought it rude because it wasn't my mistake 3 days ago it was theirs and said so . She said she didn't have to give me anything. I said fine and left but now I'm going back in to get my money back for the sandwich.

the frappe machine is always not working at most mcdonalds. why, can they not be repaired or can they not get the necessary items to repair these. I takes weeks to be able to get another frappe

There is always missing something or wrong in the order. Employees on the drive true are rude a have no manners. Terr forget if peoples don’t order food there don’t have a job. Ther get paid $15 minimum pay. Plus most of the time there milchshake machine not working.

On November 10 I attempted to purchase a medium cup of coffee using my McDonald's app at the Bloomfield CT restaurant on Cottage Grove. I received a code a told the clerk on the speaker. She told me to proceed to window 1.

When I got there the clerk told me that my payment did not go through and they could not explain why. I was referred to a supervisor who told me I had to pay because the payment did not go through and she didn’t know why.

I asked if I would be billed twice if I paid again. I was assured that I would not be billed twice. I used one card for my mcDonalds app, and paid with another card. Both are American Express. To day I see that I was charged twice for the same cup of coffee and at different prices.

I need a refund of the higher amount. What do I need to do?

I went to apopka Florida McDonalds off 441 I ordered 4 McDoubles 2 with ketchup and cheese only 2 without pickle. My son is allergic to onions and we waited one hour in line the customer service was horrible and the burgers came back with onions on them we went back through the line as their doors were locked and

still got the order wrong on top of that there was so much grease the bread was soggy and gross. We waited 2 hours total no exaggeration for food that still came back gross and wrong if my son was to have eaten those burgers he could have gotten very sick.

The manager stated I only have 3 people back here working. If your under staff she should fix that but make sure no one can get sick from eating your food. Needless to say, I will never stop at that McDonald’s ever again!

And every time I go to this location at 6332 Broadway Avenue Cleveland Ohio 44105 my chicken and chicken nuggets is always way undercooked to where it's slimy and mushy and this time there was actually a chicken nugget that had a human bite taken out of it it was places on the bottom of the pile I'm sick about this and I keep trying to upload a picture but it won't let it

I’d like to file a complaint about a employee that was working the window at the McDonald’s on Riverdale Rd and Forrest Parkway she was outside throwing trash in the dumpster she went back in and didn’t wash her hands she stated I almost hit her and she was not going to serve me there are cameras so you can look at the tape 11/9/23 the problem is she called me a racial slur which I think is very in professional please contact me so

we can solve this problem I’m very upset and I want something done about this raciest employee my name is Durward Jordan and I’ll look forward to hearing from you

I have been going to McDonald’s in New Boston Texas for over 20 years. The store changed ownership not to long ago. Since then , service has been very poor at this location. Product quality is down as well, that is from French fries that’s not hot and seems like cooked twice , to buns tasting old or dried out.

A big problem is speed of service, this evening it was 25 minutes for our dine in order, and we heard several others say they had even waiting longer than that. We got our food, my 1/4 pounder had what tasted like old buns.

This happened a few days ago in drive thru too. A few weeks ago during the lunch hour, we had been waiting about 20 minutes, another customer said she had been over 30 minutes and was complaining to the manager.

Words were exchanged and manager told the…

Last week placed order drive through at the Indianland, SC location. Bag did not have large fries. Today same, did not receive burger. This is not the first time that food was not in bag. Tired of all the carelessness at this location.

I am requesting a McDonald Gift card to compensate for incomplete orders. This is not acceptable! Waste of my time, gas and money. Loretta Macino 764 Lagan Court South Carolina, SC 29715

Me and my husband ordered me some food and I eat it and then it started to get nasty and I got really sick afterwards

I came 2 order food 4 lunch they made my order wrong & so they came took my whole tray cuz the manager wanted my hamburger back so I sat here 15 20 mins & nobody came back with my burger so u went up asked 4 my food & nobody new wat I was talking about gave me a hard time 2 give me my food I'm talking about acted like If I was trying 2 get free food made me feel uncomfortable every body looking at me now telling me I ate my burger already wen I didn't I didn't like that at all so

I will never bring my service here a gonna I live n california oxnard 93030 managers name is Sonia & it's 12 noon on a Friday thank 4 ur time have a nice day

I placed a delivery order last night, but received the wrong order. And when I went there to get it fixed, they were ruded about it.

I went to the drive-thru for breakfast and ordered a sausage egg and cheese biscuit and I had a coupon with a code number for a free hash brown I asked them to make the hash brown cooked to order so it was fresh when I received my order the hash brown was cold and the sausage egg and cheese was just a bacon egg biscuit the switch through the drive-thru

Sick of the fries being cold!! And the ice cream machines not working. This was the Reedley, Ca location

Bought a burger and a drink. No straw or napkins given, and half of the burger condiments was on the paper and not on the bun. Store number 37494 in El paso , tx.