McDonalds

I've been to McDonalds many times and I appreciate the affordable fast foods.

However, today I tried a new product at my McDonalds in MA. A poster displayed a delicious picture of a wrap with chunks of chicken & roasted pepper. I love wraps & ordered the "new" chicken with roasted pepper wrap.

However, I was extremely disappointed because it was nothing like the photo. It was a chicken salad (like tuna salad) with no roasted anything. How can you call it chicken wrap with neither ingredients in. Come on McDonalds. You can do better than this.

I hope you will improve it so you get what you see. Thanks for letting me vent. What you see is Not what you get. Thanks again. A loyal customer. Maria

My family and I visited the McDonald's on IH 35 North interstate and and the experience was Horrible for one thing the Manager had and attitude problem. Another thing was the was a young lady inside screaming and yelling at everyone and no one told her anything and them my kids we were playing in the play area minding their own business and she just start yelling at them for no reason.

We spent like 45 dollars just to have such an terrible time if it was up to me I say we would never return to that location again. Thank you for your time. Sincerely John Jackson.

My fiance and I were staying at a hotel during a visit to our hometown and it was near a McDonald's so after room service was closed we decided to get a mobile order and walk to pick it up. I ordered her a vanilla cone and me a shake.

03 miles to pick up our order only to be told the ice cream machine was down so I asked for my refund and he said he couldn't do it but go back through the app. So I walked back and started the process only to be told I had to go through the restaurant.

Well for the next month this is what i have done back and forth n back again. So i just sent my last email begging this billion dollar company to please help me they act like I am nobody and not important at all.

However that $5 means everything to us right now. Shame on you McDonald's because we are truly…

I ordered a quarter pounder with cheese and fries. The staff never served me, and I was the only customer there. Another customer later came in and ordered three burgers and three fries. They served him. He helped me by translating in Spanish.

My Spanish is ok, but I can't speak very fast. The staff laughed at me, I asked for a refund. They gave me cash. I asked for the manager and they all pointed at each other laughing calling each other the manager.

The boss (I think) ended up grabbing fries, eating them, and then laughing at me. I am a teacher and have siblings that work at McDonalds and was appalled by this behavior.

My food was really cold and they refused to give me new stuff! And I saw one of the managers (I think) touch my food after handling garbage! This was I think in the tillsonburg area... I don't know I'm not from there

I’m a manger at store number 1739 McDonald’s located in Kingsport Tennessee. It’s literally getting so hard on not only myself but also my relationship with my partner and my children. We are literally so short staffed and they won’t hire anyone.

I have been going to the Nipomo California McDonald’s for 12 years. I have never had any problems with him. I’ve always behaved in a great manner in the other day a woman mentioned to me that she wanted to go to a certain movie.

I said well if you’d like to go as friends, we can go to a movie if you’d like to go strictly as friends, she took my phone number down four days later a manager banned me from the restaurant for that, I was so offended. I am going to take legal action they discriminated against me based on age, race, and physical disability the trifecta it is against the law in the state of California to discriminate based on any of those issues

Makhube londiwe gave stinking attitude after I complained to for serving three cars that arrived after me at the drive thru,even when she was giving me the speed point she didn’t show her face just the hand. For the first time I received this horrible service

Hi... I was made order in advance time on 21:00 pm... very disappointed no one staff from McDonald's inform why my order late deliver!! It was almost 1 hour to wait my order! Why famous fast food restaurant got this bad service?

I paid expensive delivery fee for this order but this what I get! See the email time that I received from McDonald's!

This the 2nd time I've came to this location in 3 days and I was ignored I'm still waiting for someone to take my order and it's been 17 min that I been standing here the one lady that I asked had a very disrespectful mouth and attitude. There are 5-6ppl here and there not that busy the man behind ordered his food in the store on that screen now their telling me that I have to do my own order on the kiosk so

I've waited 20 min for them to tell me that and now I'm getting my food I been in the store 29 min for 2 sandwichd

I’m disappointed with McDonald’s 1450 Lyell Ave Rochester, NY 14606 service was awful 9/18/2023.

First of all, I entered MsDonalds and got on line. I waited waited about 20 minutes.

Second, finally, I ordered 20 chicken nuggets, small chocolate shake and onion rings. The employee handed small chocolate fast. I waited for food about 30 minutes. Another employee I paid for meal didn’t hand me order number with receipt. I asked how soon food ready?

I don’t have receipt with order number. The employee gave me dirty look and sour attitude said I DON’T KNOW! He walked away. Someone was on line with me pointed the bag. I took a look only chicken nuggets no ONION RINGS and shake straw!

I looked for straw and it was empty box. Someone gave me straw. I got so angry and left. 38 meal. RIP off!

I waited in line for the drive-thru for 20 minutes to get my order in I landed up backing up my car going in standing there in front of the register for another 20 minutes before I ask if someone was taking orders. There was a bunch of teenage boys in there from the school next door which is Cape high cussing and screaming.

There was water all over the place and not one person came out from the back to clean it up or put a sign out. It was very dirty. I asked a worker where was the manager and he stated that the manager will not do anything about it which blew my mind to know that I could not even speak to the manager I will not go back to that restaurant they really need to have someone come in and

clean up the crew the manager won't do nothing about those teenagers and my food is…

There suppose to be open at six o'clock. Sometimes there not open. Or they open and not ready to serve. We shouldn't have to want you

Ordered 2 Happy Meals and tha ice cream sundae. The guy gave me the sundae first and ask me to pull to the end of the building to wait for the food. So I did. Five or Six vehicles who came behind me pulled up but all got their food and we just sat there.

About 20 minutes, I finally ask one of the people who brought food out to another vehicle if we were ever going to get our food and showed him the receipt. He finally went in and got our meals. Of course the ice cream was melted by now.

Sorry way to treat customers.

This McDonalds has machines that take your order in the store. The machine was having issues with the order and would not complete the credit card payment. So I had to wait and talk to a person behind the counter. She did not smile, was rude - not happy to see me as a customer, and she got the order wrong. This is the 3rd time my order has been wrong, the other two times I was in the drive-thru and got home to find my order was filled incorrectly. McDonalds is becoming too costly because they are not filling the orders correctly and people are having to go back if they want want they ordered and paid for.

This time, I checked my sandwich before leaving and it was wrong, so I had to wait again to get the right sandwich. Another woman standing next to me was also a little upset because of…

Order hot cakes ask them for 4 straps of bacon total. The order was filled full of bacon. I counted over 20 straps of bacon. This is bull shit and it keeps happening to me. This is the worst store I've ever seen.

The manager need to be fired along with a largenumber or the personal. Big waste! Iam pissed!

you really need to improve your chocolate milkshakes, there is NO repeat NO chocolate in them what so ever you advertise them as chocolate, but this is wrong lets see what you can do about it, disappointed customer again

Asked for fresh food. Worker got an attitude. Food ended up being cold. Waited 10 mins for hot fries

I went to the dive thru at McDonald’s in Broadview on Cermak, and 17th Ave and I ordered a daily double and when I looked at the burger, they had rotten tomatoes on my burger that’s not professional is not the way I want my food I go to this McDonald’s on a regular basis, and I am very upset

My fiance has a disability called autistic and he is on social security and they told him that he had no choice but to work their hours even though he don't have a guarantee like transportation all the time due to a death in the family and they told me cuz I miss fiance that he's getting automatic wrote up because he don't have a way back I'm sorry but I'm speaking my mind on how I feel about McDonald's employees and

how they don't even care about their workers and their disability problem and I will be the first one to you know say that's not right just because somebody is not normal and they have a disability doesn't mean they have to be treated like a working dog I promise you this that is wrong because that is taking your personal American rights away and

that is why they get a one…

Just left without anyone coming to register to take my order. 2nd day in a row at 3 :30.

I go every Friday. Same order, cheeseburger w/extra pickles. fries were cold. Store/Manager that I commented to hung up on me twice, then either stopped answering or blocked my calls. Not the first of 3/4 BAD service at this McDonald's. NOT ANYMORE

Ordered my food in a very hot day my order therefore had ice creams and drinks Although the McDonalds in Fenton stoke on Trent was very quiet We was made to wait in the bay After 10 minutes the food arrived in the bag I said thank you and drove off The bag Was open as we were home And it was found that no drinks or ice cream in the bags given I telephone to be greeted by a person who says she was the manager I asked for a refund to my card or a delivery The manager said I can not give you a code for next Thursday me I explained there won’t be a next time and

I don’t want a code . This is very poor customer service

Y. And we both had a terrible experience. All the employees spoke Spanish and broken English except for the young man washing the floor. The time was about 1:00 PM EST. The young man was told repeatedly to stop cleaning the floor but kept right on.

My friend and I are both seniors and walk with canes. We gave our order to the young lady and told her no salt on the French fries. I ordered a small chicken sandwich that was very spicy and was never told it was spicy.

I can’t eat spicy food. When the French fries finally came they were both very salty. Why were there only Spanish speaking employees in the store? By the way I was on my way to my cardiologist a short distance, away from this store.

Hoping to hear from you soon with regard to the above complaint.

I asked for a quarter pounder without mustard. It came with mustard. It also came without any napkins, and the fries were almost cold, cold.

McDonalds Corporate: I was a customer on September 4, 2023 at the following location. 9475 SW Beaverton Hillsdale Hwy, Beaverton, Oregon 97005. I had gone through the drive thru in late afternoon. Suddenly, I had gotten an emergency phone call and pulled to side in parking lot.

) I had my receipt. My car windows were up. I wasn’t bothering anyone. Suddenly an employee (says his name was Chris claiming to be the manager) came to knock on my window. I was already on the phone with the hospital and was motioning to the employee just one moment.

He walks away which seemed to be screaming at me. Then he proceeds to come back to my drivers side window. I immediately rolled my window down and asked what the problem was. He tells me that I need to F-ing leave!

I was so incredibly shocked /…

It was Friday evening at your McDonald's in Brooklyn Park Minnesota on the 700 Broadway I came in to make a purchase cuz I'm a disabled vet in my 60s a black gentleman in the front was rude very very much so rude for no apparent reason and every time I try to make an order he cuss me off without even trying to acknowledge all what I wanted to get for my two little boys and

when I told him that I have over 2 million followers on Google I'm going to let corporate know and I'm going to let my viewers know and hurried up and gave me my food I don't know if my kids burgers was warm I know the fries was cold I am so disappointed why should people be mistreated because a manager or employee had a hard day they signed up for the job they have to have patience to deal with the public and

it's not…

The McDonald's employees claim to not serve anyone who isn't door dash when they are 24/7 An this has happened once before they say they will only serve u only if ur door dash

When I was ordering at the drive through employee of yours started to take my order then just stopped with my order went over to the next lane took theirs.Told her when she. Was taking my order then just stopped taking it.Did not get apologize or even say sorry.Got up to pay got the rudest look and not a thank you just gave me receipt and shut the window.This is very rude! Please address this to your employee!!!!was at the Cushing McDonald’s #6677 mer#344928

My experience is at an all time low of minus 000. The mMcDonalds on Rolling Rd Springfield Va 22153 just delivered the worst service. o get change%. If I didn’t have enough money for my order, she wouldn’t have given it to me.

I had to substitute my drink for something else because what I wanted wasn’t available and what I got was some nasty drinks. How do you run a business without milk shakes. I noticed how nice she was to a Spanish speaking customer but she was very rude to me.

Would u mind explaining this treatment to me. I look forward to a return call at your earliest convenience to discuss this horrible experience . I’m sure you would like to remedy this situation as soon as possible. Matt DeRosa

Order number 80 from 9/2/2023. Food was awful, undercooked fries, melted ice in drinks was disgusting. Chicken sandwiches had no mayo and the mcdouble had no onions or ketchup. When Anna the store manager was presented with the receipt and the issue with the food and drink quality.

She yelled at my son telling him to forget about it, she wasn’t going to refund or redo the order. Worst customer service of any McDonald’s I have ever been to, horrible food quality and customer service. Worst management I have ever seen of a store.

This McDonald’s is a quarter of a mile from my house and we would like to eat at it more often but the food quality and service is terrible every time we visit. Anna has been an issue for the last two visits of acting this way and refusing to make an order, right…

We just ordered a cheeseburger and noticed the bun was different. We saw that you changed to different buns online…. it was rubbery and just aweful!! It changed the whole cheeseburger!! For over 40 years McDonald’s cheeseburger was our favorite and now we are so sad that this is no longer true.

Please go back to the original cheeseburger, or at least give the option. Please!! We are so sad. Sincerely, Jim

Went inside an ordered. When Got the ordered person was rude threw the drink cups at daughter which landed on the floor. Ask for new cup was very rude. They were out of sprite, worker was rude and said they didn’t have time to fix it.

Then was out of milk and water so we ask for a bottle water andI would pay for it they said no. It was horrible and will not go back to the McDonald’s in Opelika.

Ordered a steak, egg, and cheese bagel and when I got to work it had a thin piece of sausage instead of steak. I also believe it usually has onion which also it did not. Since I was already at work and hadn’t eaten I consumed it however when you pay 6 dollars for a sandwich that’s what one should receive.

Also it wasn’t busy so I’m kinda confused about such a mistake since it took a couple minutes of sitting there to get my order which is usually the case when I order the steak sandwich. I’ve always had stellar service here but was a little disappointed with this order.

I want to file a complaint in the way I was treated by a certain manager by the name of Katerine at the McDonald located at the Calle ocho in little Havana Miami, FL. I needed to use the restroom urgently as a frequent customer I also agreed to buy something after I used the restroom but the manager kept insisting that I buy something of the menu first in order to let me in the restroom so

she denied me access to the restroom after I agreed to buy something after using the toilet. I feel I was treated unfairly and discriminately since I live in the neighborhood and am a frequent visitor.

I do not understand why you have such a rude manager inside your establishment. Her first name is Lisa she works at the McDonald's inside Walmart in Poplar Bluff, Mo 63953. She is not only rude, unfriendly, unprofessional, and down right mean, she should not be a manager she has no people skills.

I have witnessed first hand her being rude and mean to us customers but to her co workers as well. She lies and I will not be back as long as she works there. She has made me repay for drinks because she says I had stepped over some line.

My food has been wrong on many of occasions when she is on duty. I have complained and she always blames it on her workers. She has offered to replace my order and she claims she will write my name down but when I come back to have it replaced I'm always told…

I ordered a cheeseburger for lunch today and it was disgusting! Only our drive thru is open currently so I could not go in to complain. It was awful, I had to toss it out. 59 which to me is extreme.

59 it should be VERY GOOD in my opinion! It was not even edible.

Having driven with my family from Gatwick Airport to our home we decided to go to Hedge End for breakfast.

We arrived at 6-50 am expecting opening at 7 am

After waiting until 7-15am a member of staff came out I asked her if they were opening at which she replied NO. In asked if she would be open soon she completely ignored me. After waiting another 15 minutes we decided to leave and proceeded to travel back to Fareham. Can I ask you to train your staff with some sort of manners as let us not forget we the paying public keep your business going and keep your staff in employment.

The hamburger was terrible and salty and my friends quarter pounder had nothing on it and a small flat meat. She took it back and they said that's how they are. It's on starnes and Davis in North Richland hills Texas We'll never go back to McDonald's if that's how they all are.

The checkers were very rude.

Just left the McDonalds in Madison, GA (2010 Eatonton Rd) and just WOW. Never had an experience this bad at McDonalds. Bathrooms dirty, out of paper towels, roll on counter, trash spilled out all over the floor. They were out of ICE and tea.

We asked if we could get an icee in the large cups we’d received. She told us she couldn’t, and gave us a smaller cup with icee (we appreciated the cold drink as it is 100 degrees) by the way this McDonalds is located walking distance from gas stations with ice machines..

We sat down, had to first clean our booth, noticing trash, napkins and food on the floor. A ROACH crawled down the wall inches from my husband and his food. We saw a second small bug scurrying across the floor nearby.

The food was actually good, so no complaints there.

My partner and I ordered food for dinner from McDonald's the big meal and sharing size and none of our food was correct and was cold and we were already almost home and didn't have time to go back and no one would answer the phone all we want is our food back the right way

I am a courier and only person standing at mobile pickup,no acknowledgement for 15 min. I had to speak up for what I was there for then I was ignored for another 10 min. I hate going to this mcdonalds in the afternoons, do not get out of the store for at least 20 min.

Crew just walk all around and say nothing.

About 2 weeks ago I had a situation happen which I called and made a complaint the lady who helped me was awesome as I was very upset she did a wonderful job. Fast forward to today I went into the same McDonald's which Ive been going to this McDonald's about 4-5 times a week.

All of the employees greet me by my first name and know what I want to eat. I just had this one bad situation. " I'm not quite sure who they were I just said thank you and left. I'm just wondering am I being retaliated against?

I've never had any problems before and the situation that happened I didn't use profanity or cause a scene I went and called corporate. I've been in the restaurant business for 20+ years so I'm perplexed as to why I'm being banished when I've done nothing wrong.

Thank you for your time. L…

I live in Hawkinsville and wouldn’t go to this restaurant however I have a granddaughter who likes the happy meals. May I suggest you offer training for your workers in manners? The majority of your workers have no manners. 3/4 of the time they are out of the items that go in the meals.

My main complaint is the lack of manners. 95 percent of the Hawkinsville Ga McDonalds workers are rude.

The McDonald's on 23and MacDonald Ave the manager is really rude doesn't want to sell me any breakfast and she said that the doors don't open until 9am online it says 6am . Now you need to either retrain this person or get someone else that is not rude to the customers I went at 700 and the manager said that they are not open and

that they won't sell me any food that is disrespectful and discrimination I have never done anything to any of the employees at McDonald's I wanted pancakes and a coffee but got kicked out for no reason I don't know what I did wrong to get kicked out when I asked the manager she told me that if I didn't get out she was going to call 911 she doesn't deserve to be a manager at this restaurant she is very rude yelling at the customers.

Please see that something is…

Last 3 orders. Messed up. I'm dine

I was denied a refill of tea at your 6th avenue store by Tanya Patterson after purchase of a double quarter pounder meal. Quote you can't have a refill because were a franchise. I responded your McDonalds. She refused me a refill as the manager and franchise decision.

c. i think her namewas sharon stone any way when i was doing my job i took care of the lobby cleanning tables and trys and washing the floors sweaping the floors and outside in the parking lot and cleaning the restrooms my boss wanted me to clean the inside of the dumpster after the trash was empty out i said thats not my job that is sanitation job ware the dumpsters come from they clean them out not me i would smell like trash and

i work around people that are trying to eat their food i didnt want to get people mad at me smelling bad becouse i lived 30 mintues away from town to come to work. and i had a disabity sharon stone was the rudes owner of all your training videos say i had to clean out the dumpster thats so stuiped i wasint going to do it i told her no way so

i got fired from…

I pulled in when security stated his personal opinion towards my family I did not even make it to the curbside also was told to leave no greet just using his position for power. Start recording my minor children in my vehicle. We come to eat not be judged

My cheeseburger is like a 5 day old cheeseburger. It's disgusting and hard