Emma Talashoma
Frys were barely warm and limp. Order was not all there missing 20 piece nuggets that was paid for. Unfortunately I traveled 2 hrs away to my home and can't go back. They can't do any type of refund if I'm not there. Very upset!!
McDonald's customers are experiencing widespread issues with rude and unprofessional staff behavior, particularly from managers. Order accuracy is a major problem with frequent missing items and incorrect preparations, while food quality concerns include cold, old, or improperly cooked items. Extended wait times and poor service recovery when issues occur are compounding customer frustration.
Common Issues
Frys were barely warm and limp. Order was not all there missing 20 piece nuggets that was paid for. Unfortunately I traveled 2 hrs away to my home and can't go back. They can't do any type of refund if I'm not there. Very upset!!
Went through drive-through at McDonald's on Lathrop road in Manteca ordered simple 2 mcdoubles with no onions both mcdoubles are cold and both are using the buns from the big Mac the middle buns of the big Mac on both of my mcdoubles What is this c***
Went to McDonalds on Forest Road, Forest,Virginia 24551 today.. Ordered a fish sandwich combo. When I got it, there was only a smear of sauce on bun and a spot of cheese in middle of fish patty. I went up to counter and asked where the cheese was on sandwich and told her there is supposed to be a Piece of cheese on sandwich ,, not one spot. It was hilarious!
She told me that's how they come! I told her I had never seen one without cheese or sauce. The manager there came over and was very rude. I have never had a meal like that, and told her I wouldn't be back.
I paid $10 dollars for that meal. I could have spent my money on something much better. It's okay to charge a little more if you still get quality, but I am paying more and getting less quality!
I ordered a quarter pounder with cheese at the drive through in Aitkin Mn. There was a long hair in my sandwich. I called and asked for the manager. I told him about the the hair and he took my information.
I asked if he was curious about the the time and date. He was not interested. I haven’t received a reply let alone an apology. I know this isn’t status quo. I hope I receive a reply from your office.
I hope you find this information useful. Thank you Charlie Seibert
I have just returned from visiting my sick brother in Kent with my 95year old mother. On the way home we stopped at Clacket Lane Motorway services on the M25. I purchased 2x Cheeseburger and fries and a Coffee which I took to my car to eat as my mother has limited mobility.
The food was not up to standard. The fries were cold as was the coffee. We ate the burgers but threw the rest in the rubbish bin. I will not be using McDonalds again. You are a fast food chain who should be able to serve hot food but apparently can't.
over last 2 weeks this has happened 3 times.
First time i ordered a large coke and 2 mcgriddle. I recieved 1 mcgriddle and 1 large coke. Upon going back the next day to the drive thru the manager was rude and said just give me a buck and did give me 2 new mcgriddles and a large coke.
While this was resolved it certainly wasnt resolved profesionally without attitude and i really feel she should have just comp me the full meal replacement but whatever on that. Next time i got the correct amount of mcgriddles but i got 4 of them wrapped in one and my large coke while technically this was correct and okay only because this was for just me.
Yesterday repeat of the 1st one where i ordered and recieved 1 mcgriddle and 1 large coke but paid for 2 and a large coke. Today i was charged for 1 and a…
My husband and I went in to the above store on Monday, 2 get 2 ice cream cones and a sundae, there was 1other person in the store at the time. We ordered and stood waiting for our order for 15 minutes whilst another customer come into store got served their order and walked back out and we were still waiting for our order, then
by this time I was getting very annoyed as there was 3 workers standing around talking. I ended up going up to counter asking for my money back and a manager came and done refund and I said that this is ridiculous having to wait this long for a ice cream and he replied with it happens, no apology for the wait nothing.
I work in customer service and this was a very poor effort to try and make me ever want to set foot in one of your stores again. I know that I am…
I’ve been to the McDonald’s twice at night, and they said the Frappuccino machine was down
My points was tooken away from me after trying to use them before they expired. I tried to 2mths and now I no longer have them. Supervisor and everything tried helping me. Please call or email me. Thanks
I came for a late night snack I am a rewards member. I used a deals code that is given to me within the app, and the employee didn’t use it. Then tried to lie to me saying he told me “it only goes towards points”(false).
I only received 1 double cheeseburger not what I ordered. I also ordered large fries well done, my fries were stale and cold. The employee was acting like he just rolled out of bed with his shirt unbuttoned and eyes red. So unprofessional.
This is the second time I’ve come here and my orders and customer service are horrible. How many times must I complain?
Went to McDonald's in cornelia #6550 Ordered fish sandwich with cheese only well done and sm FF. Paid received my receipt and you can not read it. I was unable to scan to my Fetch reward app for the points.
When I picked up sandwich at next window was told ALL the registers was like that. My sandwich was not well done. to heat up.
Why is McDonalds black coffee with no sugar taste sweet It was great coffee before I am diabetic and very disappointed in the taste of your coffee
How hard can it be to get employee's who can read? I asked for 2 double cheese burgers plain they give me onions and everything else on it. The receipt clearly says plain. I drive all the way back and ask for the order to be re made.
I have to stand there 10 min and ask for a second time. Another girl has to check the camera through drive through before she asks what I want again. I explained plain Cheeseburgers. No, I'm sorry, no can I give you a coupon for our error nothing.
I guess I'm happy to drive all the way back home to give my kids there dinner. Jan 10,2023 3:20 Pm. Then it gets better one of your fat slob customers calls me a bitch in the parking lot. Because he had to wait to long to get fatter.
Order 1318 McDonald's #25467 10290 W Charleston Blvd Las Vegas, NV 89135 (702)…
I ordered 2 cups of coffee and 2 creams and 1 sugar with the app. But the staff put more then 1 sugar for sore. I went to the counter to explain the situation and asked if I could change it for a cup, and kept saying sorry.
However, the McDonald's staff (I know she was the manager) didn't even give me a smile or an apology, as if I had done something wrong. This is not the first time that a similar attitude has always been. And I Speaking of this to others, everyone is complaining that the McDonald's service is very poor always.
Hello I’m very upset this was beyond ridiculous the lack of respect they have for there customers 11007 Bloomingdale avenue riverview fl today on Monday January 9th 2023 at 7:30 pm I did an online order for 2 Big Macs 2 10 piece chicken nuggets and 2 medium fries I waited 30 min for somebody to bring my food out when they brought it out they forgot my fries I waited another 10 min for COLD FRIES then
I get home and notice NO MAC SAUCE AT ALL AFTER ORDERING EXTRA MAC SAUCE then to top it off THERES A HOLE IN MY BUFFALO SAUCE LIKE A SLIT THAT LOOKS LIKE A FAKE NAIL WHICH PROBABLY WAS SINCE THE ONE GETTING THE SAUCE HAS FAKE LONG NAILS I went back and went through the drive thru I asked can I speak to a manger please and the employee sucked her teeth at me and yelled they want the manger all…
We have been all across the country working and I think the McDonald’s in pontotoc ms hits close to the worst. The food is cold, u can rarely order coffee because they say the coffee pot is broke, . Irritable employees that doesn’t want to wait on u.
One gal uses her middle fingers to key order in . I see why no one goes inside to order. I heard loud yelling and carrying on behind the counter when I was in there this week. I rarely give reviews but this should be -10….
I went to the McDonald's on Madison and Edgewood I don't think I've ever been treated so horribly in all my life to where all the employees were set in there laughing the manager seem to be under peer pressure from his employees it was horrible over a Coke pretty much still left without one I've never been so embarrassed in all my life never seen a grown man the under such peer pressure
We have been to the Mcdonalds in Orange, VA 7 times within the last 4 weeks to get a milkshake and we're told it's not working so no shake! What is up with that?? I saw a story on Channel 4 and also on Google that cleaning the machine is a process that employees don't want to do!
Isn't there a manager there to make them do there job? Worst McDonald's!!!
are racist and jealous against Local females! This is not my 1st encounter on me being g treated differently, they treat me like I'm a nobody just by looking at me, I wanted to ask a question wen knocking at window but ignored me I heard a drive thru customer say be careful!
The manager and worker on Saturday 8th 6am should b talked 2
I ordered a Big Mac & caramel frappe. The Big Mac was cold with a pickle & a sprinkle of lettuce. The meat tasted old & the caramel frappe was warm & didn't taste like a caramel frappe. I have been eating at McDonald's for years but, recently the quality of food at this restaurant has been horrible.
We came in for breakfast. Then asked for cookies they gave us the day/weeks old display cookies. I'm bringing this to your attention becouse this is a mager health code Violation. I would like you to send a Represent to remind them that they do have to follow the health code mandate or there may be bigger Trouble for there store in the future.
Stood to be waited on for 5 minutes 5 people standing up front talking not one persona asked ca. I HELP you. I worked for McDonalds for 5 years n never would we let a customer just walk put due to poor service this isn't the first time this had happen I had to ask once can I get service.
I have just ordered a Bacon Roll meal with tomato ketchup at Victoria Train Station and was given this by a member of staff who repeated my order. I took this onto the train and went to eat this when I realised that this was with brown sauce and my order was completely wrong due to your incompetent staff!
I could not return this as my train had left the station by this time! I also was not given a receipt as requested!
I have went to your Holt, MI location for the last 4 days and the food and service horrible and down right nasty. They have served my burnt crunchy nuggets dry Quarter pounders with old stale bread. The fries are hard burnt and tastes like they don't change their grease.
They put 4 nuggets in my daughter's six piece box and constantly forget her apple slices. I have had enough of the terrible service provided in my area.
I normally don’t like to complain but the McDonald’s in Greensburg Ky needs some serious attention. There are numerous complaints about the same issue from others and not just me ( several online also) . I’ve been in this location few times in last couple months and the gnats are so bad you can’t even eat without them swarming you.
Today I stopped in and order me and wife coffee drinks and they had gnats in them. This tells me and I know they are in the machines frozen etc . Something needs to be done and Sld of already been handled at this point.
I’ll give to the end of week January 13, 2023 to see something or the problem will move forward to the health department etc. no reason this sldnt be resolved with so many complaints.
You wish us to use your app but he continually goes down it accepts her information we get to the drive-thru and they say sorry but it says you have to pay I've changed your credit card three times and that you worked everywhere else all three of them you need to fix your problems
My boyfriend and son went to McDonald’s on Michigan Boulevard in Michigan City, Indiana. They went inside to order food and do not use kiosks. My boyfriend is totally against those and he pays cash for everything. The two Hispanic females that work there are the rudest.
Told him he had to use the kiosk and if he didn’t then he would have to wait to order. She walks away with her attitude and sends the other out with an attitude. God forbid they work to make a paycheck.
Then they didn’t even get the order right. I’m writing this instead of my boyfriend because his words would be a lot harsher.
Camby indiana. They love to short your oder. I guess that's more monet for them. Tired of complaining. I'll move on else where. Your not even worth it.
Today I was going thru a crisis using app. Thanks to Natty and manager Betty they help me. Natty and Betty both delivered great customer service and team work. I another patience and helping me getting thru placing order regarding my app crisis.
Tha k you Natty and Betty for helping have a great morning.
always has an attitude with its customers. I've wanted to complain more than 4 or 5 times. Today our big breakfasts where cold and my husband wanted an English muffin instead of biscuit, did not get it. Seems the store is run by Hispanics and they have a major attitude with white people.
Please do something about this. Sincerely, Lesley Blaney
Good morning the McDonald's on tucker blvd say 24 hours on the website I'm not understanding why they are close at 10pm and open back up at 7am when the website says 24 hours. Then I wait in line no one service me at 6:35 in the morning on a Sunday there were two employees there . What are the hours and the lady was so rude like get these unprofessional people out of management
McDonald's off of I 40 in Choctaw road at the love's travel plaza sucks they're never open they never have the employees there to serve their customers they're slow and their food sucks
Have been sitting in the drive thru for 45 minutes? Seems to be taking 10 minutes to take each order! Maybe they should just close the restaurant for the night!!! This is very unprofessional! 92nd and Powell in Portland.
Mc Donalds 11170 Long Beach Blvd, Lynwood CA 90262 Ordered 8 different drinks, when I asked for stickers and or an explanation as to what each drink was, the young lady by the name of Janet began quickly verbalizing with a nasty attitude what each drink was. I asked her if she had stickers for each drink because I wouldn't be able to remember what all 8 drinks were.
She replied with an impatient irritated tone of voice "I don't got no stickers". I then asked if she could at least put some of the blank stickers she had in her hand on a few of the drinks. Then she roughly placed one blank sticker on one of the 8 drinks almost knocking it over and walked away.
Before I could walk away from the counter with my order she was in the back near the drive thru window speaking angerly and loudly…
I ordered a classic cheeseburger pack meal and a quarter pounder with cheese off of the McDonald’s app and when I got home and got it at all it was completely cold the fries are not cooked the chicken nuggets one pack of them is completely not cooked and the double quarter pounder was a regular cheeseburger on a sesame seed bun.
I spend a lot of money at this McDonald’s because it is close to my house I did warm my cheeseburger up but we all know how McDonald’s food is when microwaved I am just very upset because it is late I’m hungry and I just wanted my food now I am writing a complaint about horrible this trip was to McDonald’s
I live right next to the McDonald on West and Ashlan. To many times I have asked for fresh fries. To only recieve cold French Fries!!!! The employees do not care if food is nasty. The will get you at the drive thru window.
And hope you don’t check your food. This location needs some training. Today January 6th. I tookmy neighbor, her son, and myself. I am curious if they have to wear hair nets. Due to Two Strands of Hair located in my French Fries.
What a waste if money. Did not get to eat after watching my neighbor pulling hair out of her mouth while eating her fries. And that really just made me unable to eat the food I just paid for. So three people food bill I covered just to not eat due to hair in food!!!!
I ordered a regular chicken deluxe sandwich with fries and a drink and discovered on the ticket that it said it was a spicy chicken sandwich. I told the clerk of the mistake and they said they would correct it and they ended up giving me a spicy chicken sandwich anyway very disappointed in the service.
Sitting in a McDonalds lot wait on by order for a big mac meal for over fifteen minutes. I worked at McDonalds as a teenage and I k now it does not take fifteen minutes to make a big mac. This is stupid.
I went to McDonald's on 76th Street in Owasso Oklahoma not only were the Lobby closed at 6:00 p.m. but when I went around on foot to order me a food I was told no relaxing McDonald's for not serving anything thank you very much I will not be returning to your restaurants again thank you very much goodbye
I waited for 20 minutes for “fresh” fries, yet my fries came out ubcooked , my order was cold and they gave me attitude. Saying they didn’t cook it. And ignored me when I asked for a refund. talked poorly about me in the back so I could hear them. I am DISGUSTED!
I want a refund and an apology I do not deserve this. I saw as 4 other customers waited for their “unprepared” food orders as well. And as a side note, when I pulled up they were not busy. I was the only car
I wouldn’t even give a half star. I used to work at McDonald’s on/off since I graduated. the new store in TRF, MN is a joke!
First time we ate there was few wks ago my husband gets the fillet of fish with no cheese he’s not that one to complain but there was a crispy chicken on it. Tonight I brought my fries bck to get fresh ones.
I love fresh fries but when I took a bite out of my QPC n no onions was like eating raw Hamburger. Still very pink in the middle. I know they cook them to order or supposed to but it was Luke warm, sandwich was sloppy and full of ketchup.
Again I worked at a McDonald’s so Ik what to expect! Every one was in the grill area when someone should’ve been in dining area clean tables, all tables were dirty, sweep the floors. Wet signs should’ve been out also.
Highly…
Every time we order food from them it is always messed up always sloppy they have a lot of children working in there as in teenagers and things like that and tonight we ordered from them one cheeseburger had a dead fly in it and my daughter's french fries had a piece of hair in it and on three different occasions they have not given us our straws for our drinks they do not give out sauce for the nuggets they are absolutely horrible and they honestly need to be shut down
Raw chicken nuggets 2 orders Forgot fries Loud in kitchen area Arguing
77th Brown Deer rd..Milwaukee...horrific drive thru..speakers and or order takers messed up..right lane never gets served..numerous drive offs..will never go again...horribly slow no service
I just went through the McDonald’s drive thru in elk run iowa and it was the worst service I’ve ever had
Very bad service at coustom service and if we request for paper bag they fight with us and give badword behave very bad of staffs.
Location of mc Donald's - vile Parle east (Mumbai)
Order no 182,178,168.
I went to McDonalds, because it's my favorite place to get coffee. I was given for Hanukkah two gift cards with $50 each for McDonalds. I had one with way less money, used it, and it became empty. " So she basically put the responsibility on me, and I accidentally threw the wrong gift card away.
I would like my $47 back somehow since the cashier did not throw away the proper gift card for me!
McDonalds manager was very rude on oil well rd I ask if they did a ems discount she answered really nasty stating no we dont Jackson Tn 38305
Honestly McDonald's don't deserve a one star. They employees are rude, lazy, they make you wait almost a hour for your food. They never ever unlock the inside. If you all can't open a restaurant then why have it? You're losing customers.
I have seen so many cars leave because they not sitting in a drive thru for 45 mins to a hour and can't even go inside.
Also when they do open which is not often now. They won't let nobody use the restroom. At all. Why put restrooms in a restaurant if people can't use them. Every restaurant needs to get their shit together.
35pm we were still waiting ( and it was not busy) so I decided to go in and enquire. Which they said oh yes it's being done! So I went back to the car another 10 mins and we're still waiting!!.
I had 2 very hungry children with me so I went in again and she was just putting it on the tray. There excuse was not enough front of staff. My eyes saw alot of staff in the kitchen so I why wasn't there enough at the front??
Delivery drivers were picking their orders up quick enough! This is the second time this has happened to me at Norton heights macdonalds, I use the app to save me leaving the car but I'm afraid twice now I've had to go in to find my order, I'm not very impressed with the service at all so
please could you see it dosent happen again it's very annoying. I'm not sure I'll use…