Menards

Menards East in Sioux Falls delivered a dryer without feet. Have not resolved the issue after many calls, emails and more than a week of my time. SUGGEST YOU DO NOT BUY COMMERICIAL WASHER/DRYER FROM menards!!!!!!!!!!

I have roofers lined up after a tornado came through last week. I verified that I had no special order and made an online order with the Traverse City, MI location because online I was given the option of a 09/21 delivery date.

My credit card was promptly charged. A few hours later I received an email that they could not meet the delivery date. I already have a crew lined up and they have rented a cabin for a place to sleep.

When I called to see if anything could be done Zeth was less than helpful. In addition to not making the delivery date the charges would not be returned until 3-5 days after I cancel the order. I was able to call the Mt.

Pleasant, MI store and talked to Logan who assured me that his store could make the delivery on 09/21. I am very satisfied with the Mt. Pleasant…

Bamking LLC bamboo deck cleaned/washed/restained per Bamking LLC specs...deck looks no better...want a refund for MATERIALS as sent in on complaint form

as i told her my sister was just here so looked for a minute an the helped someone else as i found the tabel where they were to be it was empty i said to her the tabel is empty did u move them or r they gone she said there gone how she would no she never bothered to look so off to lowes i went vert disafifed, i told the gal at the checkout about her and she appaligazed for her none the less what was she in the garden center for if shes that worthless very bad for business

I went to Menards in Holland, OH. Where I was going to purchase a char broil infrared grill. They were out of stock. And they were going to price match to Walmart online cost. They checked to see if any Menards nearby were in stock so they sent me to Findlay, OH for one.

When my Dad got there the manager of the Findlay store would not price match it to Walmart cost. The manager was unfriendly. He told him what happened and he drove all the way to Findlay after we had went to the Holland store and they okayed the price match and sent us to his store.

My Dad left with out the grill, it was so frustrating because I though all Menards price matched!

on 7-16 2018 I order 1000 foot of no 6 wire have been to store 4 times not there. this has put my project behind by 3 weeks, I WANT MY MONEY BACK.

Pole building purchase: 1- Color for steel at Topeka store and paying for material was reversed. New batch of steel was delivered after I notice the mistake. 2- After constructing the framing and getting ready to start steel application I found the lengths were all wrong.

This is where we are at present this all has set me back at least 2 months with my builder and me on the phone getting everthing corrected. Please call me asap as I am extremely upset and needs someone to make this right.

After talking with one of your associates they offer me a 500,00 rebate which I refused to take after mistake Number one and I use the steel that was first sent. This is totally unacceptable. I need someone to make it right. S.

this process first begin with the first purchase…

Briggs and Stratton generator... On July 2, 2018 I purchased a 7000 W $800 Briggs and Stratton generator from the Menards store in Belton Missouri. On or about July 16 I called the store to tell them that I had a problem with the brand new generator out of the box and explained that it would start up and run but then quit consistently after only running about 30 minutes.

I tested the unit several times and the motor would fluctuate in RPMs under a small load and it would also just quit running after 30 minutes . that was just their store policy. They suggested that I look up a Briggs & Stratton authorized repair shop and take it to them and they would repair it free of charge.

Please understand that that’s not really what a customer wants to hear on a piece of equipment he had to travel…

On line order was priced higher than display price in the store. On line Customer Service told me to deal with the GM at the store since the order was for store pickup. The GM at the Wichita West location (Mike Anderson) would not honor the lower price. 00.

00 sale for this purchase. 49 sf. 34 sf. Menard's system shows no price changes on this item since 2017. Clearly this may have been incorrectly marked on the floor sample board. 49 sf price. I would appreciate a response back indicating this complaint was received and reviewed.

99 plus tax, the following weekend ,my wife and I went to install but we saw how dark the screen was and decided to take it back and get a regular screen . we lost receipt but we didnt mind getting a store credit slip because we shop there all the time.

25 dollars on a slip, and I said no way, she said thats what it comes out to. 99. 25 . Menards owes me 4 dollars and i want my 4 dollars. i talked to a manager at joliet il.

99 plus tax, but he said thats my problem. 25 . I want my 4 dollars or i'm gunna get an atorney over 4 dollars please settle this before it gets ugly with BBB and tv publicity .

WOULD LIKE TO TALK TO A REAL PERSON WHEN THE ONLINE ORDER YOU RECEIVED IS DAMAGED. A AUTOMATED SYSTEM IS NOT VERY FRENDLY.

I originally wasn't sure if it was my place to write in with a complaint; however, after a discussion with a colleague who told of a extremely misappropriation of ethical conduct a friend of his experienced at Menards I decided I needed to report my experience. According to my receipt it was April 18, 2018.

I was visiting Menards in Lincoln, NE on North 27th Street when my attention was drawn to a female Menards employee at the customer service desk. She was purposely being overly loud to ensure the surrounding customers heard her demean a male customer there bringing in an item he had purchased earlier.

I only know this because she was maliciously and intently vocalizing ostentatiously that she witnessed this customer stealing. The customer's name was Kevin which no customer needed to…

I have been shopping at the Stillwater location for 20+ years and recently purchased a 16x7 garage door for $1,700 and completed the rebate information for 11% off and have not received -- I have wasted 3+ hours going through the hoops with rebateinternational BS with no response - also contacted store manager, and tried calling your so called corporate offices 10 times.

I have never revieved worse / no service from a company in my entire life!!!! How can you possibly stay in business - obviously based on my experience you don't care!!!! I am hoping to receive a call from one of your executives to resolve my concern or will take my business elsewhere -- Home Depot, Lowes, this has been a mind blowing experience!!!

I hope someone in your corporate office has the fortitude to give a damn…

00. Two of the cabinets the drawers will not open easily and the bottom three cabients are soft shut cabinets they close crooked. 7/23/17 - I went to the Richmond In store and talked with the Cabinet Department Mgr Patrick Allread and advised him of the problems I was having.

He said he would contact the rep for Schrock and get back with me. 7/31 - Had not heard back from Patrick so I contacted him by phone to get an update. He said he had not heard from rep but will contact him again and get back with me.

8/15 - Contacted Patrick again, he said he would contact rep and this time give me a call back. 8/19 - I received a package from Fedex with new slides for the drawers but was never contacted about letting me know slides were…

I bought 3,768 of lumber from you I was highly disappointed the lumber I received was 24 panel all had cracks or pieces missing I was told you could pick out your lumber but got there they said No then they had to come and get the old and bring me new ones now this time I got to pick it out I always hated menards for that reason I have alway had Bad Luck with your store all that fustian I had to go to not one time Did they offer me something for the problem what kind of business do you people run I won't go there I'm a home depot girl my nephew had me go there to buy patio blocks mind you I bought 202 blocks now that to they F up sent the wrong ones so

here we go Again my project beefing back up cause the people you working for don't know a damn thing y'all need to train them again Home…

Your return policy that you cannot get credit for it on your credit card. We bought the material for our deck in June and the had to order come things and said that it would not be in until the middle of Sept.

and we just had it deliver Oct. 4, 2016 and 2 items that we didn't need anymore was returned on Oct. 5. They had forgotten to deliver them anyhow. I know you have a 90 day return policy but we didn't have the material until the 5th of October.

It would have nice if you would tell your customers this policy cause we might have not order everything if we had known that, maybe nothing.

I had an order, from the Muskegon Menards store #3102, of Quartz countertops delivered. The sku # 4869520, special order 30261295 was delivered on May 23, 2016. I paid to have two men deliver these countertops into my home. I paid extra to have two delivery men. When they proceeded to bring in the Quartz ,they brought it into the house unprotected without crates or wrap. I questioned them about the crates and they stated ,"the crates were to heavy". They had already taken the crates off without asking if it was alright. I did not have a choice in the matter.

They proceeded to ask for blankets to place the two large pieces on and place between the pieces. They then leaned them against the wall in my dining room on the blankets. I have a tile floor and questioned the integrity and stability…

My mom and I visited the St. Charles Rock Road location on Saturday. We were looking at the Easter candy and there was a man sitting directly across from the candy asking certain customers if they would like to sign up for a $100 drawing. I was standing within reach of the guy and he never even looked my way. I stood there for a while and watched him ignore everyone of color that walked by but practically jumped off his seat to get the attention of the Caucasian customers.

This was so obvious and disturbing to me that I felt the need to contact your company personally. I have several properties and was looking forward to doing lots of business with your company but after this incident I will continue shopping at Home Depot and Lowes. Maybe you can do something to prevent this from…

We have been waiting over 3 months for our rebate check on our flooring now and have not received it. We have other item's we have been waiting to buy with our rebate check and have not been able to do so until we get it. We bought flooring from you when we bought it there was a 11% rebate going at that time our amount was over $1,800.00.

We received everything else on rebates in a timely manner but the larger check you people don't seem to want to send it. We buy a lot of merchandise from you all and I would really hate to stop shopping at your store. There are other stores in town but we like to shop there. If we don't hear something from you or receive our check we will start shopping elsewhere. Hope to here from you soon or see a check soon.

I placed an order online for 3 items and did not receive correct shipping information. I contacted Menards customer service only to receive a scripted response multiple times with different shipping. I continued with my complaints and received another response from a Manager and he also responded with a scripted response and with totally different shipping info. I responded 2 more times and received no response. Come to find out they purchased the items from a 3rd party, I could have done that and would have been cheaper.

Now after 12 days I finely received the items and 1 looked like someone played kickball with it. I emailed customer service with pictures and damage and 3 days later still no response from the Manager (Bryan Thompson) or the Customer service rep (Fe M). I have now and…

About one year ago I remodeled my kitchen. I purchased several things from Menards in Owensboro including a stainless steel kitchen sink manufactured by Franke. The price of the sink was 249.99. After about 6 months the bowl on the left side of the sink separated from the frame. I took the sink back to Menards and they exchanged it for another sink. After about 3 months that sink did the same thing. I talked to a sales manager about exchanging the sink for a different brand. She told me that they had had a lot of trouble with the Franke sinks and it would not be a problem. The sink that I chose was more expensive than the Franke so she said I could pay the difference of the 2 sinks.

That was fine with me because I didn`t want to go through this again with another Franke sink. The problem…

When I was at your W. Main store in Kalamazoo Mich. I purchased some plywood, When your staff was loading it in the back of my pickup truck, they ripped the bed liner on one side between the wheel wells. As they shoved it in, the front conner of the plywood hit the one side were the wheel well starts and as they keep pushing it in, it continually kept ripping the liner. The bed liner now has a rip in it that is about 3" long.

I told the manager at the store about it, and he told me that your insurance company would take care of it and I would be hearing from them. 2 weeks went by before I heard some thing from a Lisa Menner Claims rep. She told me that she would look in to this and get back to me.

Month later, I got a letter stating that she was not going to do anything about this and…

We decided to renovate our kitchen and was looking out for some good countertops. At Menards we found exactly the right color and type we wanted for our kitchen and contacted them immediately. We chose the granite one although they had a variety of surfaces to offer.

Menards were helpful in getting the work done in a very professional manner that I never expected. We were given guidance on the look and type based on our kitchen by their experts. I have decided to contact Menards in future get our house renovated as they have good quality materials and I trust them in their work.

I also purchased some kitchen accessories. Everything was done on time and the kitchen now looks really neat. I highly recommend this to everyone giving them A+ rating for their work and products.