Mercedes Benz

Purchased a 2013 E350 cab 15 months ago, have been in to see service every 2 1/2 months since. This last time was due to the car dying on the PA turnpike in sub zero temps where I was left to wait by your roadside assistance team for 3+ hours with 2 kids in the car(Finally called and

got my own tow) Am being told its a "Transmission actuator" but it cant be fixed because car is no longer having the issue. I am being told that "Well if it happens again we will etc" so basically I have a MB with under 50k in miles that I don't trust that can break down at any time and I am just supposed to deal with it.

I have been in to see service on various occasions for other ticky tacky BS things like (Bluetooth, wipers that suck, a squeak in rear that you still cant find been in 3 times, front bearings…

To whom it may concern, I took my Mercedes in to the dealership where I purchased it, for a regular service. Skyland Automotive in Asheville, North Carolina, The service was going to take longer than a day, so I received a loaner car to use during the process.

As I was driving to work, I turned on the radio and the media screen that turns on in the center of the dashboard came on and had on it "searching for F*** YOU" I couldn't believe what I was seeing and practically ran off the road. I could not believe that something of this magnitude would be allowed for customers to see.

I couldn't take the car back to the dealership at that time due to my work schedule, however, when I took a picture and sent it to my husband, he shared it with the dealership. They said thank you and that was…

I took my 2013 250 C Luxury Sedan to Holmes Mercedes in Shreveport, Louisiana to get the inside door handle repaired. I could not open the door from the inside. , the service manager informed me that it would take about two weeks for the part to come in so that the door panel could be replaced.

Subsequent to two weeks, Ashley informed me that the part was on back order from Germany and that it would probably be sometime in October before the part would come in to Holmes.

Meanwhile I was given a loaner vehicle to drive which had to be switched out because the Service A light came on. Ashley sent a driver to pick that vehicle up and another loaner was brought to me which was a GLE 350.

It was much larger than the GLA 250 that was initially given to me as a loaner. I contacted Ashley and…

I took my 2013 250 C Luxury Sedan to Holmes Mercedes in Shreveport, Louisiana to get the inside door handle repaired. I could not open the door from the inside. , the service manager informed me that it would take about two weeks for the part to come in so that the door panel could be replaced.

Subsequent to two weeks, Ashley informed me that the part was on back order from Germany and that it would probably be sometime in October before the part would come in to Holmes.

Meanwhile I was given a loaner vehicle to drive which had to be switched out because the Service A light came on. Ashley sent a driver to pick that vehicle up and another loaner was brought to me which was a GLE 350.

It was much larger than the GLA 250 that was initially given to me as a loaner. I contacted Ashley and…

my husband drived the car picking me up from work, it was raining on the way home, suddenly we saw the auto wiper was bending and jumping out , and then follow to the road, my husband get off the car to pick up and put it back, the next day morning we found a creck on the screen and start from the root of the auto wiper, we took the car for replace the screen, and

was told to not in warrenty, because it never happens before. Just because it not happen before, and then it should not in warrenty? nothing is impossible! i would like you look at the case to investigate how to make the crecking.

that is unbelievable the auto wipper may jump out to break the screen and even not in warrenty.

on several occassions i have not had phone calls returned from dealership one on 10 15 16,and 11 10 16 by service manager.tires keep having to be replaced not properly explaining options like road side replacement of tires. i am avery unhappy custermer, my phone number is 631 909 7026

My problem with my local Mercedes agency (Al Juffali - Eastern Province) started when I took my car for replacing the hood and the trunk of my Mercedes E-300 damaged by Ice fall. I have agreed with the agency member to replace the damaged part since its covered by my insurance policy.

The agency contacted the insurance company to request an amount of SR 18M but the insurance company approved only SR 12M. The agency took the money and decided to paint the current parts instead of replacing the old parts without notifying me .

The agency change what was agreed upon since the beginning which is replacing the old parts. After they finished their work, I noticed they change our agreement by their decision which is not acceptable from Mercedes agency. I am refusing to take my car from the…

I have been a Mercedes Benz customer over 25 years and the service I received from Mercedes Benz sales representatives the last two times I went to the Cherry Hill Mercedes was very bad, I just let it go, I brought my cars anyway, but this time I can't let it go because it was so blatant. However, I went to Cherry Hill Mercedes Benz on Oct 24, 2016 at 6:30 pm to possibly test drive a SLK. By the way, I spoke with Eladio at Mercedes Benz Corporate complaint department on the phone today which is October 26, 2016, at 3:15.

He stated that he would call Mercedes in Cherry Hill and tell them that a customer complained about service and the way I was treated. I have decided to put my complaint in writing because of the seriousness of the discrimination I felt at Cherry Hill Mercedes Benz. I…

I own a 2014 Mercedes C250 had my car serviced in May at Fletcher Jones MB Henderson. The service adviser failed to tell me my tires were getting bad. My back tire had a bubble that had steel belt showing the whole inside of my tire was bald the steel belt had separated from inside side wall.

My tire was so bad BigO would not put it back on my car had to order new tires. Went to Mercedes Benz in Henderson, NV and the service manager said they were at fault and paying for my tires. Now 4 weeks later and new service manager said its my fault and they are not paying. I blame the shop and Mercedes head offices in Germany for not checking tires better. All of this did not just happen.

I'm an owner of an ML250 Bluetech, this car has been MB workshop since 28 March 2016, after being in and out of MB for same or similar fault over 2 months period in Feb and Mar. I now find myself forced to drive a hired Dodge ever since but paying monthly for a Mercedes Benz.

MB refuses to hire an ML that I'm paying for. How can one deal with this matter legally?

Picked up certified car after one month of purchase to find inside not detailed properly, its dirty, back window shade torn. Now I am wondering if car was thoroughly checked by the Mercedes Benz dealership before selling it to me.

Also if car protector was applied to the inside and out, how is that going to be applied over dirt. I am very disappointed and not satisfied.

My husband Frank Armenta and I had ordered the new GLE 400. After having it for a week the passenger door lock would not lock, so we had to reach over to lock it.. We live 75 miles (one way) from Mercedes Benz of Tucson.

We took off work to get it replaced, part was not available. Made another appointment for today, since new part was in, husband took another day off work, spent 2 hrs there just to find out WRONG part was shipped.

Now this is totally ridiculous on a brand new Mercedes. Its costing us so much extra time and money just to travel there to get it fixed. Angie Armenta

I am living in Pune, Maharhstra, India. Gave my pet car for servicing with job cared filled up. Work to be attended wer: The water was leaking below the glove compartment. Due to this short circuit the A/c stop working. All lights were very dim. Plus change of oils, servicing, balancing and wheel alignment. I received first estimate for servicing. A/c and leakage was not mentioned. On enquiry apology was given.

After 40 days delay I personally visited the Authorised service Centre. Was promised action on water leakage and A/c Work. Another quote promptly arrived. Immediately I agreed to Pay. After another 3 weeks I was informed the front wind shield cracked so new one has to fitted. I asked as to why not claim from Insurance. Answer was nil. Another quote arrived for new front glass…

, Doug Murray ,at Mercedes of Henderson, NV and would like to express things in more detail. The dealership in Albuquerque was very helpful but I didn't have them solve my problem. The dealership in Georgetown,TX. solved my problem. My evaluation is this: Henderson is only concerned with a "business attitude".

Both Albuquerque and Georgetown were concerned with customer appreciation. I was really impressed with the customer lounge in Georgetown. They treated you with all kinds of treats will you waited in their lounge. I have never experienced anything like that before.

On June 18, 2015 I had my 2008 CLS Mercedes Benz towed to Mercedes RBM of Roswell, 7640 Roswell Road, Atlanta, GA 30350 from my mechanic’s shop, Mercedes Benz Tech. My ABS (Antilock Brake System) warning light came on. Upon arriving at my mechanic’s shop he flushed my break line to see if it would clear up the issue.

However, it did not work. He then informed me that this problem (master cylinder) may be covered under Mercedes warranty for the first ten years of the life of the vehicle. Therefore, I had my car towed over to Mercedes RBM of Roswell to verify.

I told them the issue with my warning light and told them I would like to know if this was something that was covered under Mercedes warranty. A few hours later they called and told me that it was the master cylinder and it was not…

I bought my Mercedes 2008 GL 320 CDI on Aug. 28 at Calgary Hyatt Auto Gallery despite that my vehicle is less that 110,000 Km. I did not expect such high cost to repair a reputable vehicle from Mercedes Benz, my heart is veering off that type of high cost vehicle, I have all supporting documents from the car dealer.

I strongly feel that Mercedes Benz should reimburse me for that extra cost.

Purchased new Mercedes E350 last year from Mercedes dealership in Oakland, California. Tires on this model seem to be defective. Barely grazed sides of tires on curb and two times so far that contact immediately blew out tire. Found on line several other 2014 M-B E350 owners who make same complaint.

M-B will not admit there is a problem with tire walls on this model.