1. too much engine vibration for the car not even taken an step 2. its less than 3 year old now, started rusting everywhere except the plastic and fibre. I was about to upgrade my car to thr brand new c43 amg but I think if I get it It will be a pain in my a**.
took 3 days, gave me a shitty car nothing is fixed. what kinda service is that.....?
over and above they received the car with the fuel full tank and I received my car with an empty tank. I don't think I can deal with your dealer in Egypt because he is not honest. I asked for the order of your company to change my water pump ,they refused to show it.
I will think to deal with those persons again because they are not honest.
I called Roadside assistance around 1:00pm on August 6, 2019. We had a flat on the highway. We pulled over to the nearest exit and stop at a McDonald’s in Anderson, sc. My husband and I were trying to get home to Acworth, Ga.
We had just gotten back from my husband’s grandmother funeral. The first agent put on info in and said we would get a call from the tow truck. The agent calls back and says they can’t do a new tire change to a run flat tire.
They have to tow us to the nearest dealership. The tow truck would be calling us in 15-20 minutes. An hour goes by and we haven’t heard from the tow truck. We call roadside again and speak to another agent.
The second agent( Danielle) says the first agent didn’t call the tow truck or put in the right information. She apologized and said she…
When the sales rep and the finance manager thought they could get me a loan approval to purchase a new Mercedes Benz they treated me like a Queen, pretty much promising an approval, however, once they realized that they couldn’t get my loan approved, they couldn’t work a deal for me they treated me horrible. If they can get you a loan they make you feel very special as I noticed others there who’s loans were approved, but if they can’t made a deal, get any money off you then their attitude changes towards you, they treat you like nothing!
After my loan wasn’t approved the finance manager wouldn’t even come out to speak to me about it and the salesman rushed me out of the dealership. What has this world come too? You’re useless unless they can make money off of you and for the finance…
hello im writing for my glc 300 for tires are bad what m put on them with out any miles waranty 0 Lability wit out any explanation on 16k i need new set of tires and i need to put same tire what mercedes make deal with pirelli tires runflat need be only requer on glc 300 not incuding any warranty not even provide spear tire on trunk im no pleasd not hapy i need pay $1200 to chage tires bekoze mercede will profit on behafe cutomer like me im askig what is purpos to have tires ob glc 300 and
need Those tire on glc please consider that will be more complain for that vehicle and rose tires what you require on car contact me regarding this problem 16 k and I need replacement of tires even I talk wit local Mercedes dealers when glc have 7k on those tires are joke pirelli scorpion are bed
I've been having issues with the service department for a few years now. A few years ago, I decided that I would not take my cars there for service because of the bad experiences under the former management. Although they have replaced those employees with ones who are supposedly better and more customer service centered, I've recently encountered another issue with their service department. Last Thursday (Sept.
26, 2019), I took my 2010 GL 450 to the service center for a new battery and A/C coolant. Somewhere in the course of that day that my vehicle was in their possession, my AC control panel was damaged. It was working fine that morning when I dropped it off.
The service advisor (Michelle) called me that morning with a quote on the price of the battery and said that it was being test…
I took my car in to the Mercedes to the Mercedes-Benz service department in Honolulu Hawaii because I had broke my key off of the fob so I need a new key which they said they would order for me the new key came in it didn't work so they said they're run a Diagnostics on my car it should take about a week during that time they lost my keys so they had to order another one and when I find a tick on my car which is about 2 weeks later as I was picking up my car from the Mercedes dealerships on kapiolani Boulevard in Honolulu Hawaii I was helped by a man named Warren which I believed you the manager I requested that my husband test drive the car to make sure it's running okay while I wait with my granddaughter in there showroom slounge and
Warren told me he can't do that I would have to my…
I am trying to buy a new gle350 and being told that this model is being held up over a oil cap issue and no one can tell me when it will be released
I purchased my E350 in Orlando, Fl during a work-related trip.
However, I reside in Ohio. *On 9/20/19, the E350 console that houses AC/heating/etc. malfunctioned. On 9/23/19, I contacted Bedford Hgts, OH dealership and spoke with Christina.
First, she informed me that she had no record of the car. Next, she asked if I owned the car and knew the VIN# (I laughed). Christina transfered me to Barb. Barb located the 1st service record, where the previous service representative listed the owner as Bedford Collusion (first occurance when tire exploded) .
Barb scheduled an appointment on 9/24 and informed me that no loaner cars were available because they are book two weeks in advance. Upon my arrival on 9/24, I noticed more than five (5) loaner cars. Rather than provide a loaner car, Barb had a…
I purchased a C200 Mercedes Benz (AMG), 2017 model. In June 2019, my vehicle got stuck on N2 (North bound) freeway for 2hrs for assistance. They towed the vehicle for inspection and repairs. their report was one injector was faulty and they replaced it. The vehicle then performed well. in December 2018, the started doing the same thing (miss firing). I took the vehicle to Mercedes Benz - Pine town for inspection and repairs, they brought it back with a report that they changed another three injectors, therefore I should not experience the same.
on Tuesday 17 September 2019, the vehicle started miss firing again. I took the vehicle back to Mercedes Benz - Pinetown, they inspected and said there is no problem with the vehicle. Mr Merglen on his way back with my vehicle, he experienced the…
I sent my Merc B 180 at t and t motors pvt ltd at Jaipur for servicing on 5/9/2019 reference no1-63766210941 they changed various parts of the vehicle without my seeing parts the vehicle was to be delivered next day after servicing they took 15 odd days how one can move without proper information it costs me significant mental distress they are still not delivering the vehicle despite my request
I cosigned for a used car for my son on 7/20/19, 2010 Acura TL, Stock# TAA020652 FOR $9877.24. VIN 19UUA8F52AA020652. I did not notice until now that a PHANTOM FOOTPRINT CHARGE was ADDED without my knowledge or approval. It was not discussed with my family. I would not have approved of this charge for a car under $10,000. Most of all it should not have been added to cost without telling my family and is not a mandatory expense. It appears to be undermined and deceptive. No law in Texas mandate this expense. I am also requesting proof of the PHANTOM FOOT PRINT INSTALLMENT by this Dealership with date.
Although Texas laws does not regulate a limit on documentation fess, I think the dealer doc fees were above the normal documentation fee most dealer charge. Our experience with the dealership…
I went to inquire @ Mercedes Benz Umhlanga Durban SA to extend my warranty on my C180 Coupe as which expires end of September 2019. I have only 56,000 km on the car so extending the warranty was the best way forward.
50 to extend for two years and specifically asked the question if there would be any increases when a pay in September. I was told maybe a slight increase so i decided to extend the warranty. 00. Obviously i questioned the how can it be more than double the price 4 months later only to be told that they were not expecting such a increase only around 5% which is normal.
50 over the last 6 months! Now i have to make a decision either to keep the car with-out the warranty or sell and buy another car. How can Mercedes Justify increasing the price more than 100% and give me the…
Dear Mercedes-Benz customer service,
I have recently (April 25th, 2019) purchased a C-Class Mercedes-Benz from your official dealership in Cairo, Egypt. And I went the extra mile and choose the exclusive version. I have researched extensively before deciding on it. And I was eventually satisfied with the qualities and features it offers. One of which was the brake assist, BAS, a genuine Daimler innovation. I was made to believe it was a standard feature included in the “Driving assistance package plus” whether from your official Mercedes-Benz Egypt or evidently the owner’s manual hard copy I received.
A week ago, while driving, as I was approaching a traffic jam, I had to bring the car to a stop. The standard brakes slowed down the car but did not bring it to a full stop, which severely…
Dear Sir, I have purchased E250 Used car from MB dealer Akshay Motors Bangalore. 5Lakhs to Akshay Motors. And Akshay Motor was assured me that this vehicle used by MB R&D People and vehicle is in good condition. I told them check once again but they not removed bottom guard so that they failed to identify Transmission Oil leakage and after that I driven for 2500Kms and given to Service.
Now the Akshay motors charging me Rs. 10Lakhs to for that transmission change. They have cheated me they did fraud to us. Mine question is for 1Lakh Kms MB transmission fails means Shame on MB and they not taking proper responsibility also.
I really frustrated by this , so my sincere request is to resolve my problem . I can’t give…
Customer services gave me incorrect code for radio
Called back and put on hold for 8 mins
Transfer me to dealer and put on hold for 9mins before hanging up
Bunch of idiots
Took my car in for airbag recall on 7-18-19 to my local Beaumont, tx location nothing at all was wrong with my vehicle now its broke and it's due to them fixing the air bag I'm told it's the ignition switch when I never had this problem all of a sudden I need 1300 to get my car I can't afford that our trip was canceled and I'm missing work due to no transportation I was given a rental for 24 hours to make a decision they took advantage of me and are very rude please help me
Hi my name is Vicken Bamkoian ,I leased 2016 Mercedes-Benz GLA class . I went to Key Van Nuys Mercedes dealer to purchase the car as it is. they refinance the car true Wells Fargo bank,so far so good. This is my second Mercedes car I leased and looks like last.
if not I will pay no problem , but you never see me leasing any Mercedes.
We have a 2013 C250. It was purchased used at MB of the Woodlands. Around the time the car became about 5 years old, the interior plastic buttons began to peel away. This is obviously a coating (or skin) on the buttons themselves, which is a MFR shortcut to get costs down. not coated.
My question is that if you guys claim that your mantra is "the best or nothing" how is this following that model. I can't tell anymore which A/C button is which, the driver window replacement buttons were quoted at over $375, without installation, the passenger door release handle cut my daughter's hand because it is also peeling away from underneath as it is a thick metallic coating/sticker.
This car is not turning out to be the craftsmanship vehicle we were expecting, and the dealerships should be…
when we go to first 10000 miles service about car while I was driving making noise coming even seat is shacking little bit. they let it go. They call me later on the pick up my car. When I was there to pick my car customer service was close.
they say call me back about in 24 hours Finally Devon service manager called me about my car then he want me to Bring back to car tp service again. This time Forman drove the car which is very experience guy while we drive a minute with him he heard that noise I was talking about.
I told him if you drive 50-60 miles an hour noise getting much more. He said no need we went to back to shop. the tires has 50000miles warranty why don't you look in to what causes all tiers goes bad that quick.
Devon service All about collecting money not to look in too…
I leased my 2018 250 a year and a half ago at Lokeys in Clearwater Fl. and the service is great, not complaining, about that, I love the car, but I will go back to a Caddy, because I have put two new tires on this car, from pot holes which I have never experienced, before, and I have leased Volkswagons CC Caddys and now this 250, which will be my last one, they should do something about the tire base.
I have a airbag recall appointment schedule and I also need to be at work. I work nearly an hour from the dealership so there is no shuttle service available. I asked for a loaner to get to work I was told there are loaner there but not for this recall.
Why if I am inconvenienced do I have to miss work because of a loaner not being offered to me. I find that rather disturbing to know that Mercedes would treat a customer in this manner.
My complaints is about my car which is S550 e, rims in my car has cracked 8TIMES causing tires loosing air. This is unacceptable. I got a luxury car to be comfortable and be trouble free, I am paying so much for this car and I have been miserable with it.
I drive the same routes from my home for the past 13 years, I had different luxury cars before, NEVER ENER i had this issue. It is so frustrating, that in my last complaints with MB they said is wear and tear.
I have been extremely dis appointed in MSB car and they way they handled it I will look into legal action of lemon law if necessary. I would like to return this car asap, and get refunded for all the extra costs that I had to endure I
I took my car to napoltian Mercedes of schereville the rep told me I had wrist pin problems but never put the information into the system because I didn't want my car to stay there because I couldn't get a loaner. Mercedes benz os Schererville has a terrible customer service department especially to say its a Mercedes benz facility..
I am upset and want something done about my complaint I want my car properly checked out and while its being checked I want a loaner car..
The Customer service I have experienced at the Coconut creek dealer ship was terrible. It was so bad I am very apprehensive to ever lease or purchase another car by Mercedes again. I hope this reaches customer service, for I am writing letters to everyone in the company.
I have never been so humiliated by staff of a dealership then I have been with Mercedes of coconut creek. I am appalled at how the managers took care of our situation, to the point where I was thinking of hiring a lawyer.
I HAVE BEEN WAITING TO GET PASSENGER-SIDE AIRBAG MODULE FOR RECALL #18VO43 FOR ALMOST TWO YEARS. I KEEP CONTACTING MY LOCAL DEALERSHIP WHICH IS MERCEDES OF MELBOURNE,FLORIDA TO BE TOLD REPEATLY NONE ARE AVAILABLE-CALL BACK ON THIS DATE- COMING IN SLOWLY-BUT ONE SEEMS TO NEVER COME IN FOR MY CAR.
I FEEL MORE THAN ENOUGH TIME HAS BEEN ALLOWED TO GET THIS SAFETY ISSUE ADDRESSED MY COMPANY. FEB 2018 LAST COMMMUNICATION I HAVE RECIEVED.
GM I lease care for ray catena Edison on 11/2018 with only one set of car keys and no car book also told they will do especial treatment for the car seat so they will not stain and also they will give me the book and 2 key set in one week , I ve try multiple time calling the dealer and I osculate to the store manger ,no respond ,then I ve receive a massage dealer that my key will be in last Monday ,then in that Monday I get other massage keys is not available without any other date ,and for the car seat started to stain already which make sure about the treatment they gave me was bogus ,I am sooo disappointment about this kind of service FYI this is my 2 lease form Mercedes and
also make me think towic about my next car lease ,thank you and have nice day
There is a dangerous and unacceptable level of service at the El Cajon dealership. I purchased a 2018 MBZ SLC in January, and my husband purchased a 2016 E class in October. They had the cars - they DO NOT have the service.
I was sent home with a nail in my tire - an hour of freeway driving - because they said that it was just low tire pressure. Their attempts to eventually fix my car involved sending a flatbed to pick it up rather than have a local dealership fix the problem.
My husband drove over an hour to the dealership because the shade in the rear window of his E class would not work. They sent him home and told him to come back the following day. 2 more hours of driving time, costly gas, and wear and tear on our vehicle! no loaner was available.
Pllease, please let us know if we…
while I do have a complaint, it was not for poor service My complaint was the need to replace a computer for a 30K mile 2012 mercedes c 300 part number 172-900-10-13 Of course, I am aware the warranty for the car has since expired. But an ECM computer should not have failed after such low milage The Clean Air Act states that certain devices should be warranted for 80k miles to qualify air health stats
Why was this not supported I was willing to purchase another mercedes, but did not wish to spend the near $2500 fee and would have been happy to have such applied for a new car. I did not get that far thank you for your response
invoice MBCS262462 at the greenwich facility
I am thoroughly dissatisfied with the service that I have received from Mercedes. My 2010 S400 loss power in 2015 due to a faulty power control module. This part was replaced at that time based off of a manufacturer's warranty.
This week, the vehicle's power went out again due to a faulty power control module. Obviously if the power control module was replaced 3 years ago, the expectation is that it should last longer than 3 years. This failure is due to no part of my own and no one at Mercedes seems to know why this continues to happen.
The service consultant told me that because they rarely see the S400 model, they have no idea about it. This is totally unacceptable that I am expected to pay to repair a faulty car due to a faulty part.
First I want to applaud my service ass. she was great Sherry Parker she went beyond my expectations very helpful. Now I'm appalled at the low reliability of this 2001 S400. I have all the maintenance done but to my dismays this car now has a bad control module which causes all types of problems.
I was inform that a oil leak from some P valve was leaking onto the module. I had to take the car bake 3 different time before the tech found the problem. I have own Toyota all my adult life and never experience anything like this with Toyota with cars that had more then 230,000 mile and more and a lot more years.
For this luxury Mercedes S400 with lest then 125,000 miles and only 7 years old to have these problems. I feel it is poor engineering on Mercedes part and the costumer is lift to deal…
We had service performed on our car back in March 2018. We just received a call from Mercedes Oct 5, 2018, 6 months later, that they did not have a record of our payment and they were going to take us to collections.
When I spoke with the service representative, I told him - that didn't make sense that we could not have left the lot without paying. He informed me there must have been an issue with your credit card - I asked him, why he was calling me six months later.
He said, he had been trying for reach us for months. I told him that was an untruth and on top of that he only tried to reach us my phone. Why not send a "letter" if we owed money.
I then proceeded to ask him what form of payment did he receive, did we pay in cash or what was the last 4digits of the card used. The service…
33. I spoke with (Mr Selvin) today 9/14/2018 an advised me no adjustment will be made before my final statement is printed. I ask for a name number of someone higher at Mercedes Benz financial services and he refuse to give an name or telephone number.
So I called back to Mercedes Benz Corporate office in Atlanta, Ga spoke today to My Joshua(very nice) he advise someone higher the (Mr Selvin) will call me back this Saturday 9/15/201/ or Monday 9/17/2018 at my home or cell#'s list on this account before my last statement balance is printed for September/2018. I need someone to handle my complaint!
Thanks Linda D Williams concern customer.
Attention: Mercedes Complaint Division
Dear Sir:
After searching for several months, we finally located and drove a GL350 at the Mercedes Benz of Portland Dealership and we decided to buy the car and have it delivered to our home in Redmond, Oregon. The car they delivered, TWICE, was not the car the we drove and thought we bought at the dealership! The vin# matched the paper work, but this was not the car we demoed!
Enclosed are the sequences of events that happened from July 24th until September 4th!
On July 24th, I called Internet Sales and spoke to Tabitha Knight. I questioned a Carfax report on the vehicle we wanted to drive as there was minor damage reported to the rear of the car on 12/01/2017. We e-mailed back and forth and Tabitha was looking into the issue and she would have a…
Well I was told that my car was being look over from the General Manager Susan at USA- Mercedes Benz , Well she has not keep her word and have miss lend me in every way she could I think its very wrong to have taking my Mercedes S550 and have nothing to tell me of my car its disrespectful and she should be demolded in her position of her job they have had my car for 7 weeks and she spoke to one time and
I will keep complaining about my car catching fire and she has fell to tell me how this happen when the car was not running or on. I could have been killed and I guess it don't mean nothing to Susan the so called Manager a person life think about I will say this and more until it hit the news.
Last week I purchased a C300 convertible and although I love the car I would never purchase another Mercedes based on what I found out about the car afterwards. Over the weekend I was going through the car looking for my spare tire and jack with finding out it had none I went online and found out that the car was equipped with run flat tires which I had never heard of before.
The more I thought about this I did not like the concept and could not come with one positive thing about these tires but plenty of negative reasons. And as I looked more into this I found out that I am not alone with my scathing review of this practice of substituting tires which I do not consider reliable for a conventional set of tires accompanied by a spare and a jack.
I have heard the reasons why Mercedes did…
First, my dealer's Service Department kept ignoring the Important Safety Recalls, telling me that it's no big deal. After getting the 4th notice, I marched to my service advisor because, I don't want to get any more letters from M-Benz corporate office.
He told me they had to order the part. I had to call them in order for them to fix my car.
Secondly, I called them last week to make an appointment to fix the latch on my rear passenger seat & the passenger air bag because it came out on my dashboard that it's enabled, and I can't switch the screen to my mileage. My service advisor said that the latter was normal & nothing wrong with the airbag, and told me to come on July 25th to fix the rear back seat latch.
I told him that we will wait for it to get fixed, even if it's 3 hours,…
Brought my vehicle to MB Ann Arbor. My high beams started to intermittently work, then had start jiggling the switch to get them on, finally wouldn't come on at all. I was very specific what the problem. unfortunately, my wife had to pick it up.
Nothing had been done to the vehicle. That explained that the high beams will work if shut off the automation and place it in manual!!!! For an automated vehicle that had working high beams in AUTO mode, and now I have to turn the selector switch to manual to get high beams!!!
That apparently was their "FIX". @!
Mercedes Benz of Spokane Washington brought my SL500R and service informed me that car needs a Break Flex repair and that is going to take about 4 hours work - So I arrange with the service men an appointment for the following week in June 2018 to bring the car and get a loaner and pick car after work is done- The service men had send me messages in 4 different attempt for appointments to have my SL500 R service repair the Break Flex and
because they can not have a loaner for me they expect customer sit for 4 hours at the dealer when in previous occasions the dealers had always arrange for me to have a loaner with my ML500 services during many years? Same customer service treat in El Cajon MB, and Poway MB what had change for the worse in MB USA?
l sent it back to germany with a letter explaining all this, but up to now lv not heard a thing. l dident save the order number, but l have the transaction number from paypal, 57U2281602084705G, they inform me you can trace my order number with this, please please please could you help in any way.
R Glover m 07891171066 the anexxe 301 heath rd leighton buzzard, bedfordshire. england lu73ax
I purchased my CLA 250 brand new off the showroom floor November 2014 from Naperville, IL Mercedes. My car has been in and out for numerous repairs since about 4-6 months after purchase. Repairs that shouldn't be required on a new luxury car already.
My recent repair was dealing with my transmission. This car is NO GOOD and should have never been sold! But according to the lemon law it doesn't apply to being a lemon. But morally this car is no good. But since Mercedes value their cars as great luxury cars they will never say that.
As of now I would not recommend to NO ONE to purchase a Mercedes. I've had better experience with used cars and is applauded with the problems I having with my car. I've complained for 2 years about my car and no one seems to seer think anything is wrong with…
Dear Sirs, I purchased a 2018 GLE43 AMG last year. The windshield had a flaw in it where it appears that it was contaminated during manufacture. When the sun shines on it at about 30 degree angle the wind shield looks like thousands of dust particles.
The windshield was also damaged by sand during transportation. I had that windshield replaced by my insurance company. The new windshield that was replacing also had the same problem so I took it to the Mercedes dealer in Billings Montana and they inspected it and agreed.
They also used a black light and sent to Mercedes a picture of the flaw. The dealership here in Billings replaced the windshield and they now tell me that Mercedes will not cover it because I had a protective coating put on it.
It is obvious that the coating did not cause…
2016 GLE 4JGED6EB0GA023690 . My car has alittle over 5000 miles . I started seeing a defect in the side black molding parts was getting white spots in them, discolored in several areas. I sent it to Greenway Mercedes Houston Texas to address this warrantable failure... Oboviously theres a issue with the plastic components deterioration .I expect this if my car was aged but this is a two year old car with not even 6000 miles and to be told that this is not a defect. As a comsumer with a two year old car i suppose to just except this is how mercedes handles there customers. I expected such from other manufactors. I need this addressed. please call me at 713-320-9702
thank you
FIRST OF ALL I HAVE ALWAYS BEEN A CUSTOMER OF MERCEDES BENZ FOR YEARS, . I WENT ONLINE TO SEE PRE-OWNED VEHICLES. , WHEN I ARRIVED AT THE DEALERSHIP THEY TOLD ME THE PAPERWORK WAS BEING FINISHED AND I WAS APPROVED TO GIVE THEM SOME TIME TO GET THE PAPER WORK ELECTRONICALLY READY TO SIGN WITH THE CUSTOME FINANCIAL SERVICE MANAGER JOSE ROSARIO, WHEN I WENT INTO JOSE'S OFFICE TO SIGN THE PAPERWORK , AND
THEY ASKED ME FOR MY CAR KEYS , THEY ALL WENT OUTSIDE INSPECTED MY CAR AND THEN THEY WALKED BACK AND INFORMED ME MERCEDES BENZ HAD CALLED THEM AND TOLD THEM I OWED THEM MONEY WHICH WAS PENDING FROM 11 YEARS AGO, WHICH I FOUND IT TO BE RIDICULOUSLY HANDIED AND REPRESENTED BY MERCEDES BENZ DEALERSHIP IN COCONUT CREEK.
FIRST THEY WASTED NUMEROUS HOURS OF MINE OVER THE PHONE SENDING BACK AND…
For the second time in six months MB roadside assistance was called by me for a tow. Once a deer collision $14K and today a mechanical problem. The first time they dropped the call-in for a tow. after I called again in about an hour they took another request for a tow.
Two hours later a tow actually arrived.. they were handling calls based on proximity to the tow truck rather than when the call was made!!! Today 30 March 2018 at about 3PM a call was made to have a tow for mechanical problems.
Not to where we told them the car was. Eventually Cedar Vally tow arrived and they made it to us in 30 minutes after receiving notice. That means no-one was paying any attention to what we needed as this was over three hours after the first call.
I complained to MB USA and never did get a response…
We have purchased a Mercedes- Benz (Model No: GLE-250), bearing registration no. TS08FK2779 From your showroom. as per your advice we have taken the vehicle to silver star dealers, sanathnagar, Hyderabad. They rectified the problem but the same problem is faced continuously.
The matter was brought to your notice & you have adviced to take the vehicle to M/s. Adishwar Diagnostics Pvt. Ltd. Madhapur Kavurihills, Hyderabad. But the service provided by this firm is also not satisfactory. we regret to state that the service provided by the dealers you suggested is not at all to our satisfaction & we are facing much in convenience.
Hence this is to request to give proper instructions to M/s. Adishwar auto in this regard & see the problem is resolved permanently.
Had poor service on Monday 3/19/18 MB New Orleans. Totally dissatisfied with service and outcome. Rep and manager said my Audio 20 system in 2015 C300 is not working due to software or lack of...... really. This is a CPO with under 36,000 miles. I will not accept that you expect any customer to pay for or drive a vehicle without camera, radio, cd, clock..... This matter will be resolved. I will be back this week. Purchased at MB of South Mississippi.
Anita Clark, JD, MBA
I have experienced an issue with my Mercedes Benz E class Coupe 250 last year in Brooklands where I have paid everything I been told to replacing my 4 tyres on the car and because they didn't put the tyres how it need to be I had to go back to branch saying that the steering wheel is moving left and right and its hard to keep it straight and
they said that the wheelalinment is probably out however the mechanic came out test drove the car he confirmed that everything is fine so then eventually the time for my MOT came went on to closes branch at the time because I do travel all the time and decided to go to Heathrow for my MOT where there I been told that my 2 front tyres are ware and tear and I am illegally driving the car at its conditions of the tyres, the tyres looked that are still to…
I have experienced an issue with my Mercedes Benz E class Coupe 250 last year in Brooklands where I have paid everything I been told to replacing my 4 tyres on the car and because they didn't put the tyres how it need to be I had to go back to branch saying that the steering wheel is moving left and right and its hard to keep it straight and
they said that the wheelalinment is probably out however the mechanic came out test drove the car he confirmed that everything is fine so then eventually the time for my MOT came went on to closes branch at the time because I do travel all the time and decided to go to Heathrow for my MOT where there I been told that my 2 front tyres are ware and tear and I am illegally driving the car at its conditions of the tyres, the tyres looked that are still to…
I have experienced an issue with my Mercedes Benz E class Coupe 250 last year in Brooklands where I have paid everything I been told to replacing my 4 tyres on the car and because they didn't put the tyres how it need to be I had to go back to branch saying that the steering wheel is moving left and right and its hard to keep it straight and
they said that the wheelalinment is probably out however the mechanic came out test drove the car he confirmed that everything is fine so then eventually the time for my MOT came went on to closes branch at the time because I do travel all the time and decided to go to Heathrow for my MOT where there I been told that my 2 front tyres are ware and tear and I am illegally driving the car at its conditions of the tyres, the tyres looked that are still to…