Merrick Bank

Absolute WORST Customer Service! 40 MIN ON HOLD! Couldn't make a simple payment for my girlfriend because the snot nosed little smarta** brat at Merrick couldn't understand my girlfriend WAS RIGHT NEXT TO ME APPROVING THE PAYMENT. Hey CS Rep, try shutting your mouth, and listen to your customers.

Thank GOD I'm not a part of this crap Co, and hopefully soon my GF will also be free of these dumba**es!

06OCT21 Merrick Bank failed to notify this card holder prior prior to closing the account, presumably for lack of transactions in a time line not disclosed. I understood the the wording of the credit card holder agreement, 'to close the account at Merricks discretion', at anytime.

However, when I talked with a customer service rep, he claims Merrick mailed out a notice regarding this action on 01OCT21. To date no such, correspondence has been received. The Merrick rep has my correct address. Merrick had other options to notify me of this action, but decided not to use my email, phone number or text prior this action.

No business courtesy grace period was granted post date of the supposed letter that was supposedly mailed. With Merrick deciding to use just one correspondence route, USPS,…

I filled out an application online for a Merrick bank double your line of credit secured credit card. I agreed to put up $3000 so that they would give me a $3000 credit line. After six months they are supposed to double whatever I put down.

So then it would go to 6000. They denied me and still took $3000 out of my bank account. Now they’re giving me a hard time about me getting my money back. I just want everyone to know that this company has bad customer service and they don’t seem very legit.

I have been trying to contact customer service for 4+ hours. I had no idea how little they care about their customers.

Every other month, your bank "conveniently" loses or misplaces my payment. This causes more fees to be added and extra interest. You mail the payment to Dallas, TX and then it is "transported to Utah! What kind of arrangement is this?

Is there theft in the company or intentional holding back of checks to gain fees and interest? I have yet to see posting of payments in a reasonable amount of time-I would 7 days is enough to post, always takes 2-3 weeks-what gives?

I have to call to see if it was posted every month, I mail payment as soon as I receive the bill. I thought the government made credit card companies go by the postmark and NOT date received. I would like to see your company post my payments EVERY month in a reasonable time-like when you receive them.

TO: MERRICK BANK. This is to advise my family and I are victims of identity theft by Sebastian Moving Co. of Orlando, FL During the move and in our absence, its moving staff broke into our office and financial files, stole and used our credit cards and check books .This crime was immediately reported to the Volusia County Sherriff, Sanford Florida Police Dept., the Seminole County Sheriff, Merrick, Chase and Friends Banks, and others. I requested immediate closure of all of our accounts and copies of all transactions.

Payments on my account were made not knowing of the theft until recently. I called Merrick Bank several times requesting faxed copies of our 2015 to 2019 statements. However, I was advised I would have to pay Merrick Bank for faxed or mailed copies which is outrageous and…

I was offered this card after I already had two other cards. I did not find the $92 courtesy that was attached in the offer. I was offered to have the $92 given back to me, if I pay the full amount in full (which at that point I couldn't.

I could've received other offers where I would've not been charge this fee, but by the time I found it out it was too late.

I have since closed the account out, and I regret ever having done anything with his 'Bank.' Unless you're desperate to get credit, do unless you're desperate to get credit, don't have anything to do with this card.

I want a paperless Statement of my account

I have paid my payments with money orders, the last 2 payments have been cut in half and returned to me! Calling several times asking for explanation, once, it was the mail, another my money orders are to thick! Asked for mangers to talk to, but passed from supervisor to supervisor, manager was busy, they would call back, never did!!!

2 money orders returned cut in half. Now i had to replace and receive late charges. Plus the business i purchased orders with will not keep replacing, because i showed what happed and they see they are cut in half for no reason!

I have paid with money orders for over 2 years. I pay other companies also. NEVER has this crazy thing happen ever!!! I can not use any other paymemt method! I will keep reporting and sharing until i get help.

I find customer…

Account#1045 I was in identy thrift I call years a go and told some one I never open up this account I was denied. and I'm not paying 4 something I did not do. I was not happy with the fraud rep I want to re do this case.

Y. 00 but I not receive any sort of response.

However, I urge your good offices to reduce APR by 50% and waive monthly fee so I continues paying much more each month. 00. I hope to have better cooperation from Merrick Bsnk. Thanks in advance with warm regards. Mehrun S.

Bhojani My Address : 919 El Paisaje, San Antonio. Texas 78258-2900.. Credit Card AC # 4529 1210 0320 6305

I made payment arraignments to have a one time deduction from my bank for $221 on 10/5, I called in on 10/4 and made the payment for $222 and had the lady for Merrick bank to assure me I would not have the money with drawn from my account again the next day, she did. I checked my account a couple of days later and found additional money on my account and I again called Merrick and told them it should not be there and how was this possible and I hoped they did not go back to my account. The Merrick rep.

stated that they indeed had taken the additional money from my account and nothing was owed again until 11/17th. The next day I checked my account again and the money was still there but once again they had taken the money back.

I called in and asked what was going on and asked to speak to…