Microsoft

I am forever updating my microsoft xp Every time I finish using my computer, you are always requesting me to update Even when I click to ignore the update, you still carry out the update I am sick of the sight of you asking me to update my windows This makes me want to go out and buy a Apple Mac!

All these updates cost me and my electricity bill! Who has to pay this? Me!

I understand why we need to update our software but in recent months your just taking the piss

I would like a full response as this causes me inconvenience and money!

I am WP user but can't download music on my phone. This is really bad that u have WP phone and can't download songs even an ugly handset got music And videos but WP don't have and to store music you need to sync from it from Zune what the hell.

Why we WP user directly download music on WP7? Plz reply me with an answer and a way to download music on my WP.. I don't want to use third party apps. com .

I recently had a blockage to my inward email. I worked with Bigpond for 1.5 hours & finally they recommended I contact Microsoft. The gent taking my call on the Customer Care Line suggested that I mail my questions for assistance. Guessing this would take a day or two once we agreed on what my problem was I then contacted my grandson who is IT literate but had not come across this problem before. He solved it within 30 mins. I merely advise you that' customer care' was not available except via emailed questions (and I was near the closing time ) and that once I had been given that advice he proffered "thanks for calling microsoft'.

He had advised that if I wanted to speak to an engineer the cost is $80.oo. Is there a better way? It also was difficult to home in on a 'complaint'…

Why can't you people leave well enough alone. Get the outlook crap off your home page i don't want to see it and i don't want it to interupt what i am doing, and it dose. It moves my page back to the top to advertize for it's self.

Stop the madness and quit interupting my reading. If i want to go back to the top of the page then i will, but it should be my choice. I enjoy MSN but this is pissing me off. So stop it.

A week ago, I paid for a 30-day Microsoft warranty on my computer. I was told at that time that if I subsequently needed to call back, the warranty would automatically be extended 30 days, and 30 more days for additional calls and so on.

Then on Friday, I called for support, and was told the extra 30-day promise didn't exist. I talked to four people on Friday, left messages at corporate and was told someone would call me within 24 hours. But there has been no call. Thank you.

My hard drive crashed and i no longer had access to the recovery partition on the computer which is apparently required for a reinstall of windows 8. I was able to pull the Windows 8 serial number off the BIOS and had it available.

I contacted the computer manufacture who pointed me to Microsoft to get a key. I talked with a gentleman by the name of David who told me there is nothing Microsoft could do to help me in any way or fashion.

I then asked to speak to someone above him Oscar (Employee Number V-61osc) He pretty much told me the same thing that nothing can be done by Microsoft to help there customer in anyway. The only option he gave was to buy a new copy of windows 8 and i refuse to do that since i have already purchased a licence when i bought the computer originally.

I have…

I have played several of your online games. Most are playable. But your online backgammon game has major problem that need to fixed. I have experienced many problem, from other player manipulating not only their own dice rolls but mine as well.

I have witnessed people changing their dice roll after the roll had been cast. The latest one is people being able to disconnect you from the game when they are loosing. These are problem a game patch could fix. But even after having this reported to your company by many people other than myself.

The problems persist, this failure to keep your games secure is a violation of your own term of game play, which your company operates. I don"t wish to have to make an issue of this, but if these issues aren't addressed it may force me to take stronger…

I use an adult chat room named eroprofile. it has a feature in which the user can check a box labeled 'automatically view cams'. this opens up 3 web live cam feeds from other users. Ie10 is not allowing that. I can use Google chrome, and the problem goes away. I can use foxfire (firefox? Mozilla) and the problem goes away. ie10 problem stays. I used to have to trouble with my previous windows and ie applications. have you forgotten a link, that would make this work? I would prefer using ie10 as my browser for all uses, but this problem is keeping me from doing that.

Please help.

WL Messenger has always been TOP DOG of the chatting vehicles. The chatting ability of SKYPE sucks the big-one and I am resentful that Microsoft would stoop so low as to suggest that for a replacement. SKYPE SUCKS!!! I will go to YAHOO MESSENGER or any other messenger before I stoop so low as to use the simplistic illiterate excuse for a chat in SKYPE!

PLEASE DO NOT REMOVE WINDOWS LIVE MESSENGER!!! THERE IS NO VALID SUBSTITUTE FOR THE BEST!!!

I am writing to express my confusion as to why Microsoft feels the need to "FORCE" it's exsisting Hotmail customers to "SWITCH" to a NEW email service, "Outlook."

For months now, I have been "TORTURED" with "BLUE BOXES" appearing on both left and right sides of my hotmail page, showing the 'WONDERFUL' advantages of using Outlook. While some may see this as a "necessary evil" I WILL CLOSE my account and MOVE ON to another email provider altogether if I am not allowed to continue to use my exsisiting Hotmail account.

I WILL NOT be "FORCED" or "REQUIRED" to use a 'DIFFERENT' email program just because Microsoft has decided arbitrarily to MAKE customers USE OUTLOOK !!!

I am happy with my Hotmail account, and if allowed to keep it, I will use it, but if this DECISION to FORCE me to switch to…

Since the inception of this new Outlook, I've lost my original password and emailaddress, all my incoming emails and contacts. I can't sign into my new new password or email address, that was set up for me by a computer technician - one or the other is wrong so I'm advised.

I think this system is failing so many people and I believe their days are very limited.... please bring back Hotmail. Its going to take me forever to retrieve a lot of my data, and unfortunately a lot of very important stuff has been lost forever!

I wish to know where to go from here as I am seriously tempted to opt right out of this nightmare and put my laptop to rest for once and for all ! Thankyou.

On August 8, 2013, I received a phone call from a man who identified himself as a representative of "windows". He had an Indian accent and stated that "they" had become aware that my computer had been breached by a virus and my security system was not able to protect my files.

He explained that if I followed his instructions by opening up a specific box, he could fix the problem. I protested that I did not like the plan and that my nephew just happens to be a computer tech and I would have him look at it.

He said that my nephew was not a "windows" person and could not fix it. I continued to refuse and hung up. I may be a senior cit but I am not stupid. He called back and became very insistent.

He said that he could prove that he was not a hacker and wanted me to open the box and a…

I am writing this as a follow up to the complaint I posted 10 days ago on this site. As a result of making posts on this and other sites I have eventually received a phone call from the Head Office of Microsoft in Washington. A very nice lady has been investigating my complaint. This lady has spent hours reading thru the record of over 100 emails, and hours talking to the Tech Team Managers who dealt with my computer. My final words to them weeks ago, was that I wanted to be reimbursed for the computer I had to buy to replace the one that was trashed. $473.84.....

I was considering compensation for all of the anxiety and distress this whole exercise has caused, but at this stage if they paid for the computer that would suffice, because I just want to 'move on'. The nice lady advised me…

I would like to talk to someone in Authority at Microsoft about a disaster with your on line support at Microsoft. Everything was wiped off my computer by a Tech person who came on my computer remotely to fix a simple Silverlight problem. The computer was rendered useless - all my files and back ups were 'empty'. My email program was deleted and the back up file for the email program I used. She was unable to restore to an earlier date! My emails to her Manager were ignored. Problem started 16th December - 2 months ago! I have over 80 emails to your support staff with absolutely no result and no forward movement what so ever.

I have spent hours on the phone and I have spoken to Team Managers, Microsoft Help, Customer and Partner Advocacy – North America.Populus Group @ Microsoft…

I pulled my old computer out of storage and turned it on only to have it say i need to reactivate my windows xp home. i call in and deal with the automated system and it tells me my id is invalid.

i get sent to a representative, they hang up on me. i call back, wait for 10 min before i talk to another representative, they confirm my id is invalid, and transfer me technical support, i wait on hold for a half hour during which an employee picks up and

hits a few buttons just to put me back on hold twice, just to talk to this guy that tells me because my version is old i can either pay $100 to get his help or get a new license, i inquire about the license and he gets confused about what I'm talking about, so he goes back to the paying $100 for his help.

i tell him the product was bought…

On Friday December 14 I purchased windows 8 for my laptop. While downloading I encounter a problem with the download. I called the tel. Provided by Microsoft for technical support. I was with tech. Support till almost 4:00am with no success. We communicated thru remote access. When I looked at my computer I had no operating system.

I called Microsoft to inform them of the problem, with no help given to me. I became very frustrated because I not only had no windows 8 but also no working computer. I have been given the run around from one person to another. It is now tues and still no luck. I spoke to tech support who said I must purchase a program from them to get my computer back. I truly think that it is some nerve asking me to pay after they broke my laptop.

I am very disappointed…

Please allow me to vent. Some thieves broke into my house and stole my Xbox 360. The police contacted Microsoft because my gamer-tag was being used on my stolen console. Microsoft sent an email with an attachment of a Zip file to the detective on the case. The zip had ISP addresses. The zip file could not be opened without a password, which was given as well; however, it would not open. Microsoft suggested a utility which my police department had to pay $50 to own. This still did not work. So the detective emailed again, and Microsoft said they will send a hardcopy of the ISPs for $75.

(It seems that Microsoft is trying to get as much money as they can.) The police feel this is not justified, and they will send a subpoena to have someone from Microsoft to explain the details. The police…

My wife bought me an Xbox 360 kinect, the first one I got i had problems with it So i investigated around having been told to insert the memory when I find the memory compartment I found it had no memory installed, I have always known x boxes to already have hard drives attached so I was a little surprised to find instead a rubber surgical glove in its place.

Now during recent couple of days I find my new system keeps freezing,and sometimes when I'm playing on a game it feels sometimes that the control although switched on and connected isn't fully responding each time I load a game I am asked what storage I want to use and because my system is only 4gb I am finding it problematic to store saved progress due to lack of storage space.

Having always been a fan of Microsoft and x box I have…

Black ops 2 has had some minor glitches that I'm ok about but I've been DE-ranked twice, and both times an Error message came up saying that the persistent rank data for my account has been corrupted and that my rank has been restored to the latest rank stored back up, well it put me 7 levels down from52 to 45. So i would really like if you guy at Microsoft could fix this and restore me back to my former level.

I went on your website and had to regiaster my xbox product, and join the microsoft website just to learn that my xbox isn't covered by your warrenty for "thjis type" of problem. Which just so happens to be a very common problem, probably the most common problem with the console.

So it amuses me that Microsoft wont look after their consumers in this way. This is why more and more people are looking for a better console everyday, because of Microsofts dont care attitude to the people that matter most.

Its a common issue with the coinsole, Microsoft know all about. And the Xbox community is huge. Word does get around, and people do get pissed off. One day microsoft will be boycotted. Just a matter of time really. I bought a brand new game for this console which has trouble reading discs.…

I got a call from microsoft tech support saying my wifes computer was having issues and they wanted to go in and look at it, They said it had all kinds of bugs and spyware and any other ware there is, The guy I talked to said give him 30 minutes and he'll call me back and tell me whats going on, so he calls back in 30 minutes and tells me the computer has all kinds of problems but they fixed them and now he wants 300 dollars, I told him right off before he did anything I was a disabled vet and didn't have any money at which time he said well we'll talk about that after we see whats wrong with the computer.

So I think they fixed it but don't know cause they wanted 300 bucks and then they lowered it to 150 bucks and I said look I"ve got 91 dollars left to the end of the month and can't…

We upgraded to Office/Outlook 2013 yesterday. With the type of the emails displaying in gray and/or blue, it is very difficult to read. I have tried enlarging my display properties, and it helps a little but not a whole lot.

Is there a way to change this so it displays in very black type with a white background? The company may thinks this looks pretty, but it is very difficult to read and really causes eyestrain and headaches.

i called microsoft because my windows 7 product key was invalid when i tried to resolve the issue i was hung up on 3 times finally got someone who wanted me to pay a 100 dollars for a product key for the the software i just bought for a hundred dollars to make matters worse the guy i was talking to @MICROSOFT computer guys didnt even know that the damn os got stored on a hard drive what a joke of a business i payed 100 dollars for software i CANT even use i am switching to apple computers screw microsoft joke of a business i gave 1 star becouse you cant go lower.

I'm upset about xbox live gold. I bought xbox live gold for a year and it took the money away but didn't give me the service in return. I have tried over and over to contact Microsoft customer service but don't seem to be getting anywhere with them.

Can someone please help me get my money back from this giant corporation that doesn't seem to care?

Why is it so difficult to get in touch with Microsoft. It seems that it does not care about the people (not corporate customers) that are using its products. I am technically challenged when it gets to computer stuff, but I get by and can do what I need to do. My old computer crashed and all the programs that were installed were lost and unfortunately, I do not have the CDs anymore. I used to have office 2010 version and all the documents that I was able to save are in that format. I recently tried to open an excel file and have not been able to do so.

I tried subscribing to Office 365, but the program would not open when I tried it. After spending hours on the computer going back and forth with a tech on the chat line, I gave up and asked that it be uninstalled and a refund issued. It…

This complaint is about my Microsoft Windows 8 Phone Nokia Lumia 520. I've had problems for months since I got the phone. I keep constantly having my connection cut due to Microsoft account constantly needing to be updated. I'm so unhappy with service I've never had the proper use of my phone and internet, also when every I put my internet sharing on it cuts the internet connection again it's bad business.

That's what I get for purchasing from Microsoft!

i recently had to upgrade my computer i had it formatted new motherboard cpu and all the good stuff and instead of windows 7 32 i got a new disk of windows 7 64 bit after much frustration to get my copy fixed and install proper drivers this morning i got a update which i found when i had to do a systems restore due to a black screen of death caused by something and

since it worked before the update i'm assuming that was the issue so if your update is the culprate please fix it because you'll get a very unpolite phone call from me and i'm very patient but if this does it again wont happen and since who ever gets this message is not the causer of the issue i wont be mad at you personally and

hope you don't see it that way, have a nice day.

Well I have had this Microsoft surface for over 2 years and I have had problems with it rite off the bat I had problems I can't access my teachers website I can't download any thing I can't change any settings it blokes me from almost every thing so what is it good for if I can't use it form the purposes I got it for I have a iPad and I haven't had any problems with it at all just saying come on Microsoft I trusted you to make a good product vs.

Apple and now I am wishing I wouldn't have switched.

95. I would still like to have the song pack but have tried everything I can as far as trying to download it several times over the past couple of days. As far as the other packs I have downloaded, they have come through, this is the only one that hasn't and because this has never happened to me before I don't know what to do.

If necessary I do have the billing information here from Microsoft I can send for verification that I have purchased this song pack.

In 1995 Microsoft had the best customer service in the USA. Today it ranks below Comcast which is at the bottom of the list. I just bought a new computer with Windows 7 and they are now no longer supporting it.

What a bunch of scum bags. I hope they all rot in HELL! I am going to Apple. I know from past experience they are high integrity people.