Microsoft

to who it may concern. 00 which has left my account well into the red and unable to pay rent or buy food, petrol not to mention all the other expenses of a large family. I do not have any money coming in until march, this has left my whole family deeply distressed.

the only thing that we have purchased with the debit card from Microsoft was an xbox gold account for my two boys, they have no access to my debit card or the password needed to access my account. I need to know urgently why this has happened.

is it a case of fraud?. I look forward to your prompt reply.

I have a bunch of complaints. In 2013 I padi $149 for MS tech support. Out of 5 issues, MS solved ONE problem. " WHAT?! And so I had to go out and solve the other 4 on my own.

I solved 3 out of 4 problems. I could never find a solution for the 1 and ended up reinstalling windows. $149 down the drain. And do you know HOW they solved the one problem? com and install their software to fix my computer.

I could have installed and ran the toolbox and/or installed Windows for FREE!!! Another problem: The Microsoft Natural Ergonomic Desktop 7000 keyboard and mouse combo was the BEST combo they ever made and they quit selling it! Yet they still sell the 4000,…

1 and it sucks.

First off my games used to be separate,but now its in my main menu.

Second, they made apps for the photos, music and videos. Wtf ???

Third They put a lot of extra crappy apps on which no one actually uses like storage sense which only slows the phone. Fourth, no file manager or file directory, so I can't do shit with it. And last but not least, the updates keep failing.

I can't update apps because it keeps failing.

I received a microsoft surfuce pr on december 27, 2014. I reported the screen crack and the heat of the deivce within 2 weeks of having this product. I have asked so many time where do I mail it back so it can get fixed.

I have so many emails from them and they are not doing anything. I truly would like to file a lawsuit agaist this company for customer abuse. This company has not made one effort to follow through with any customer service.

This devise is so hot that it almost burned my leg and they did not respond. I need to know what I can do to file a lawsuit against the no response, no care microsoft Inc. This is insane. I try everyday and the email address or phone numbers change. Please help me.

My family got this for me because I have breast cancer and it was easier to use during…

I had to get a new laptop for a course and it came with Windows 8. I HATE it. It's been a month, and no, I am not used to it. I downloaded a freeware so I could have the start button back.

Who was the genius that came up with this? Thank GOD for everything else I have a Mac.

i was in a game and this english guy (hrhduke of york) on xbox he was harassing me and cussing me out everyday please do something about this PLEASE!!!!!!!!!!!

I need to have Linux and Windows on my Thinkpad for demos. The new Windows 8 loader sucks. I bought 7 copies of W8 and I'm really sorry I wasted the money. I have 6 desktops and 5 laptops but I want to carry only one of them with me.

Give me 7 Windows 7 licenses and I'll stick wih it. Five of my PC's are still running XP Pro.

Why have you created a new OS that makes using a notebook or desktop computer all but impossible? I understand you want to grab the precious tablet and smart phone market, but creating a new OS that's basically one size fits all wasn't the solution. I just got my new Lenovo ultra-light notebook with Windows 8 five days ago, and have been in hell ever since. With a resume that includes computer programming, I thought I could learn or figure out anything.

This time, MS has created a mess that dumbfounds me. Are you trying to push everyone into an Apple only world? Goodness knows your incompatibility issues with nearly every piece of hardware and software I own is making me reconsider how I'll compute in the future.

With three weeks still clicking on the clock, I can return my top of the…

from one day to the other my laptop generates a message that my software is not genuine, like to happened with my previous one. all software is original and no weird software installed. as this is the secound time happening it is definitely a dirty sales trick of microsoft to sell their newer versions to existing users.

this should be addressed on legal international levels! jan olijdam

Got a new Pc 2/5/2013. Compaq CQ2000pc. Two Problems with Microsoft Windows 8. Won't validate. b) Bought Microsoft Office, home and student 2013. The product key is not accepted. Told its 32 bit and uncompatable with windows 8. But, there is supposed to be a Programme Compatability download for this. But again wont permit.

If thisis correct the description of this Product is wrong, Help please.

I am sending you a complaint about your wonderful idea of a windows update, when on a windows machine, it need electricity from the mains to power it in order to make these updates, why on earth would you create the updates to update when you want the computer to turn off and then give the message 'please do not turn power off', have you ever thought of power cuts?!

Well I thank you for being idiotic and doing the update that way, because now my computer is bust. Microsoft is rubbish and I am glad that I turned to Apple soon.

I purchased genuine copy of winddows 7 ultimate in original sealed strech package but it has been blocked by microsoft for activation,i tried to reslove the matter over the phone and live online chat but it apear microsft try to sell another one to me and i am not prepare to buy same thing twice and i have been told by agent to take it back where you bought it and

purchase another one from us and you know very well after opening the seal nobody accept return therefor i have to resolve this matter with microsoft or report it to relevant department.

I have so fat spent more than 3500 Nigeria naira on internet data and phone calls to Microsoft support to enable me pay for the full version.even the the Nigeria Microsoft office customer care could not help me.I am begging to pay and get the 25 digit key.can some one help me.I tried pretending to be a south African,no way.I want to pay online using my master card.

Bought a new laptop, has Windows 8 on it. Windows 8 is the most confusing, non-friendly OS I have ever come into contact with!

ALSO does not have any Office or Word or anything! Wanna throw it out the window! Can it unload 8 and install 7?

Microsoft cancelled the only good and affordable deal they have offered for their over priced online gaming (the xbox live family gold pass). In a world where PS3 has free online gaming I do not understand why they would decide to further , for lack of a better word, stick it to their loyal consumers.

If something is not done soon I will be taking my business to Sony. Thanks for the appreciation Microsoft.

Windows security updates have interfered with my ability to use my computer for more than a year. I am FED UP with it. How can I stop Windows from using all of my on-line time to update itself? I am paying for my own use of my internet service - not for Windows to use it to update itself to the point that I cannot access my internet service.

What is the point of having internet service if Windows security hogs my internet service line and my machine????????

In a recent set of Windows updates, most of which were fixing security bugs that Microsoft's slipshod programming engendered, users are being denied access to their Word 2003 documents. This company wants users to upgrade to Microsoft Word 2010. doc file created with Microsoft Word 2003, a notice appears with the false statement that only Microsoft Word 2010 can process this file.

The system refuses to use Microsoft Word 2003 anymore. So I had to restore my computer to an earlier state to remove the malicious Microsoft program that is trying to blackmail me into buying their upgraded (but not improved) word processor.

On your maps, and also on bing maps, for the north west of England, the large town of Leigh is not shown. Yet far smaller towns are listed in the same area, the reason cannot be that it comes under Wigan met, as several smaller towns are listed, who also come under a larger metropolitan district.

Leigh is a large town ( well over 40,000 population ) and thou it is in Wigan metro, it is 7 miles from Wigan, it is a totally different town, and far larger to many towns on your maps also under larger authorities. Could you please correct this.

I have just purchased a new Hp laptop with the only option being Windows 8. Please re-instate the menu button and add the option to boot directly to desktop, while still allowing the easy corner access buttons to and from the new Windows format. I am finding that I like some of the new options, but the old desktop works better for some applications.

I really do not think that Microsoft wants its customers to have to download or order the available work arounds. It is not a good business move to try force unwanted changes unto its customers. Re-adding the menu button and the option to boot directly to the desktop would be a win-win situation for both Microsoft and its customers. I think a lot of "desktop" customers would play with the new system and maybe find they like some of the…

Product: Microsoft Office Home and Student 2010

On August 02, 2011 I purchased the above referenced product from Microsoft (Order No. 9963397). I have uninstalled and reinstalled the product on numerous occasions as a result of problems not related to this product. Yesterday, (January 17, 2013) when I attempted to reinstall the application I received an on-screen message informing me that I could not do so since I had exceeded my linit on reinstallations. This in spite of the fact that the Microsoft web site for this product clearly states that if this application is installed on only one computer that the number of reinstallations is unlimited. This product has only been used on one computer. I contacted Microsoft support, both on-line and via telephone, and the product will still not…

The week prior to Christmas I purchased a new computer. My son said don't purchase OFFICE as I have a copy. He had only used it once and it was for 3 computers. I loaded his copy, (from CD) which he had used without problems.

In early January I received a alert saying Office would expire on the 15th as it was a trial version. I contacted help and they gave me a run around saying they needed where my son purchased the copy, his email address etc.

I had the product key that I used and that didn't help. They said they checked the product key and it was a trial version. How do you get a trial version from a CD which was purchased at a retail store.

All they wanted to do was sell me the upgrade. After two days and speaking to 3 or 4 different people I finally gave up and bought the upgrade.…

My office computer had Windows 7 installed and I hate it. It has been over 3 months and I am still having problems with getting my programs to operate properly. The muted colors that can't be changed make it impossible to read the screen.

The background decidsions that Windows 7 makes that I don't want done drives me crazy. And not letting the user place icons where they want. Way too many "Big Brother is watching you" controls on this operating system. I spend at least 40 hours a week on this computer and am very particular how it is setup and where everthing goes.

Give back to the user the control. I consider this operating system a virus.

HP was contacted with IE gmail problem. com web site. Now they tell me AFTER 12 HOURS of many phone calls, including to a supervisor, that the computer need to be set back to factory settings and all my stuff re-installed. THIS IS REDICULIOUS.

I'm not a computer person and this task scares the hell out of me. I really want to send it back to HP and have them fix this.

DATE: 31 Oct 2012 TO: Consumer Complaint Department Microsoft Corporation RE: Infection of My Computer by Your Program FROM: Ron Sellner, Ph.D 2749 SW Bucharest Court Portland, OR 97225 503-292-3917 deeronsellner4945@hotmail.com

Sometime in the last few days your company infected my computer with a program that will not allow me to open some of my Word files without purchasing Office 2010.

This happens with some of my files that I created with Word 97 and saved years ago as well as those people have e-mailed me as attachments. It even happens when I try to open files on an external hard drive.

You are holding my files hostage and I want them released immediately.

Thanks,

Ron Sellner

Dear Sirs, I bought Japanese language pack form Microsoft sore on line. My computer went down and I needed to re-install this software, but I could not. If you buy on line, no product key is supplied, and I can not down load again.

I called maybe over 10 times to Technical support, nobody can help me. Accordingly, I ended up to purchase Japanese Langage pack again and install.

First, why you do not supply Product key number if I buy on line? Why your tech support people do not know how to download this software without Product key since Microsoft did not supply it? If I have same problem, how can I solve this problem and I can download without calling you many many times and wothout product key?

This problem happened 3 times alraeay, and I ended up to purchsase same software 3 times.…

On February 7, 2013, tahe company I represent told me they were not receiving e-mails from my company e-mail account--michaelf@powertronglobal.com. I contacted Microsoft and was given a number to call--800-642-7676. I reached a man named Bhavya Mahajan. He assigned me a case number which is 1196056728. He asked if he could take control of my computer and I agreed. After about a half hour, he had corrected the problem. I was very happy with his service.

When I came home from work on Friday evening, Feb. 8 at about 6:30PM , I decided to catch up with some friends and customers whose contact information was in my Microsoft Office Small Business program. To my horror, there were no contacts in Business Contact Manager. I immediately called the number I had been given listed above. After…

My hotmail live account was blocked by micorsoft yesterday under the pretext that someone else was using it. Indeed I have authorised another person access to my account but that is my private decision! I have entered all necesary data (alternate e-mail account, secret question, e-mails of contacts, folders, subject) all I can remember but the account is still blocked!

Since last night European time I keep being told I have to get back in 24 hours time. Does microsoft understand that I access my hotmail account from different computers (I have 3) registered/purchased in different countries, that I travel and do not sit in the same place?! I cannot even ask for support on the standard support page/forum since for that I need to enter my hotmail password and it is refused.

There isn't even…

I have been on phone with Microsoft for 6 hours - only to be transferred from department to department disconnected and retransferred all over again, only to be told that even though when you buy a microsoft software program with a 90 FREE support, that basically it is not their problem it is the problem of Best Buy where I purchased it and to take it back to them and they will JUST TRADE ME out of the software and GIVE me the correct one.

NO, Best Buy will not do that except for another $199.00..................... The only software product in my computer is MICROSOFT!!!!

Why can't Microsoft help me? I need my Outlook 2007 Back!!!!

I would like to make a complaint in regards to your poor services. I use your services in order to access my Xbox live account which is a service I pay for but haven't been receiving due to Microsofts incompetences.

Unfortunately I have been trying to resolve the issue of my account for some time now and after numerous emails, phone call lasting over an hour then being hung up on and last but not least, following instructions via website have all been unsuccessful. I feel as thou Microsoft are falsely advertising and have been extremely unprofessional in regards to my issues to which is why I am taking this matter further.

I am appalled and disgraced with the service you have provided me with.

I bought a notebook-samsung-700t, serial number hlvj93cbb06564 p from microsoft store in fashion valley mall ,san diego on 14 th of March 2012. I phoned and e-mailed the microsoft store in San DiegoCalifornia to get a copy from the receipt, but they do not give me any response.

i wonder how does it come that they do not have any registeration. the negligence has cost me the notebook since in Cairo the dealer does not want to fix it without seeing the guarantee. i think this will be the last time to buy anything from microsoft since the notebook was expensive and they have not kept any document and they do not answer me about the result of the research

I bought a notebook-samsung-700t, serial number hlvj93cbb06564 p from microsoft store in fashion valley mall ,san diego on 14 th of March 2012. I phoned and e-mailed the microsoft store in San DiegoCalifornia to get a copy from the receipt, but they do not give me any response.

i wonder how does it come that they do not have any registeration. the negligence has cost me the notebook since in Cairo the dealer does not want to fix it without seeing the guarantee. i think this will be the last time to buy anything from microsoft since the notebook was expensive and they have not kept any document and they do not answer me about the result of the research

I paid $139.95 to purchase and have it installed on my dell computer which operates with windows 7. Microsoft logged in and found there is a problem with the product and assured us that it would be resolved within a few days. That was a week ago. After a frustrating call last night I was advised that a level II tech would call be back and I have never received the call. My case number is 1196466127.

Please help, I have paid for a product which cannot be used and they are doing nothing about this.

Dear Sir or Madam, Having just re-written an entire section of a paper you're absolutely useless program crashed and made me lose a lot of material. Had you guys ever worked at college (which as supported by the quality of your product I strongly believe you didn't) you would realize the sheer damage this does to the moral of the hard working student.

How hard can it possibly be to make an application that doesn't crash every last fucking minute? Should a Phd student or even an author experience your utter incompetence, you people will have ruined lives on your incapable hands. For god's sake just sort the damn thing out, its your job. wankers.

when I called in for assistance, I was promptly told "we cannot help you". Let alone that I already own Office 2007 and have never needed MS support. Then I was navigated through 3 different customer support specialists who were all more interested in me repeating the trial key number than actually solving the problem.

When on hold with the service desk in the Phillipines, I asked to speak to the manager and was disconnected. shame, shame.

A company representing you called. They ran a scan on our computer because you received so many problem alerts from us. Telling me they needed to run a scan on our computer I let them have access. Only after running the scan and the time involved did I find out you wanted to sell me an antivirus program.

Pleased be advised I will buy my own programs- contact me this way PISSES me off. I will not buy a program{no matter how good it is] when such practices are used.

ok, on chirstmasi got a brand new computer. later that day on the phone with someone I was dirrected to by microsoft web site. guy said 399.99 well fix and you wont have problems again. later changed his price 149.99 will be a temporary fix. later sliding it down to 59.99...

sigh, I have a recipt. said I was thinking about returning it. the guy at tech gurus certified microsoft tech said I should just pay him, because that computer would have problems too, and restoring factory defaults, even reinstaling windows came up with the same problems...

sigh, this seems so wrong on so many levels. anyway. guessing the guy's spouting some BS to get my money. how many people acctually let them extort them for money. fact the indian fellow isn't in country only ticked me off more..

outsourcing…

I purchased Microsoft 7 in too much haste and requested a refund on 15 Sep 2012. The request was approved and I was notified on 18 Sep that the refund would be implemented within 5 business days. It is now over 25 business days and the funds have still not found their way into my account (unless they have and have escaped notice).

I have made several phone calls to Microsoftstore. They have promised to escalation the refund without success. The following case numbers were quoted to me during these phone calls: SR11884251123, 1185517436, 1185647199, and 1185517436. What is the problem completing the refund?

I cannot believe Microsoft is struggling to finalise this. Please action this and let me know when the funds have been returned.

I had a live account and got message someone else might be useing it so opened a outlook account on my Mobil as I am away getting married when I go to the recovery page I get a secruity message saying this site is not trusted why is that when it is one of your sites and now I get error 500 server cannot be found I have now lost a lot of info and personal messages and possible buisness over this so what you going to do about this farce

Oops! Google Chrome could not find co102w.col102.mail.live.com Suggestions: Go to live.­com Search on Google:

The good news is I still have a Hotmail Account. the bad news is every time I open it i get the above silly message then have to click on to live.com to get into my Hotmail account. I resent this interference. I think I am being pressurised to switch to some new system . I am perfectly happy with the Hotmail system I've known for yeasr, despite the fact that they messed about with the format recently for no better purpose as far as I can see than as part of some cunning plan to detatch customer loyalty from Hotmail. It's just the same with Google - all this pressure to sign up to Google Chrome. I don't Google getting its hands on more personal data of mine just to try and sell me…

Trend titanium bloked me from getting on the internet on my laptop and then wanted me to purchase their protection product. They said they were connectted with microsoft I was blocked completely from the internet so that I could purchase their products .

I believe that this is corrosion and I also believe this is against the law I wanted you to be aware of this. If this is not your concern I will take further action.

My email accout was changed from Hotmail to Outlook without me knowing it. I'm not a computer guru, but tried to find out why. No Luck. I was having trouble when I printed out copies of sent emails, the pages had informatio on the sides that cut off part of the email.

I called into Outlook Express and explained my problem, and was given an agent, Robert, to chat with. I explained that all I wanted was to clean up my emails so that the information on the sides did not show when I printed them out.

Robert took over control of my computer and danced around doing ???? He then informed me that the problem was that my conputer was full of incripted files and would not let the printer do what it was suppose to do.

99, to which I said I could not afford. He again reminded me that my computer…

I'm presently traveling in Thailand. I accessed my account yesterday morning (Feb. 19th) but in the afternoon I was unable to access the same account; same results today. I have important business to conduct (and e-mails to retrieve) and I need access ASAP!! What's the deal?

About a week and a half ago, my brother bought me a new Xbox 360 Slim (4g) as a late christmas present. I was so excited to get it home and transfer my stuff onto it so I could give my fiance my old Xbox 360(60g).

After I got home, I hooked it all up and did the transfer; when I loaded it onto the new slim, it asked me to sign into my Microsoft Account, but I had forgotten the password. I then got online to fix the issue.

I got my old Xbox 360 back in 2008 as a christmas present from my fiance and I made up an email address on gmail so I could make my Avatar and account with Microsoft. After I made the account etc, I never used the Gmail account again.

So when I went to reset or retrieve my password on Microsoft, and it sent it to the old gmail account, I realized the gmail account had…

I have had nothing but problems with my new computer windows 8 . It is the worst program ever invented. I opened the computer today it has stolen my office, word, and quikbooks. The apps don't work and when they do you have to redo the email or what ever goes in them.

I opened it today it toke every the picture is even different. I have wasted more time on this computer than I have used it. I even stole my kamski protection. I think the only way to fix my problem is to drop kick it to the pasture.

Please return my money or take this worthless program and exchange it for windows xp.

I have owned an x box & played all the games since it came out including all of the COD & BO games. I'm a recently retired combat vet & I played black ops 2 & enjoyed it a great deal & was going out today to buy a new copy for myself. But...

I have discovered that the same "aimbot" that ruined online play for so many gamers had just been released today & online gaming sucks dick yet again because you all haven't prevented it, or patched those cheating shit bags out of play. just like the last 2 that came out BO & COD 3.

my friend & quite a few others,13 to count, that I know are telling me it's ruined because of the aimbot being introduced again & they are trading in the game cuzz they are extremely disappointed & pissed. I for one hope that you as…

I have been a loyal windows operating system and office for many years and have conformed to licencing and upgrade requirements and laws. I have recently replaced my laptop which was preloaded with windows 7 Home premium and reloaded all my previously legally licensed software which included microsoft office small business 2010.

I have had nothing but problems since relasding Microsoft office and was alarmed to say the least when I searched for a locally based Microsoft accredited support agent, that they required an upfornt payment to address and resolve my problem. I take great exception to this and will not pay as it is a Microsoft problem and not mine or the manufacturer of the laptop. I ask the question.

Why are there always problems with windows or MS office or related programs,…

On apr-09-2013 Somebody pretending working for Microfot call me telling that there was a big hazard to y computer and that Microsoft has been alerted in theirv office ( they had all my personal infos) so I beliebved him. 00$ to clean it for a 1 year warranty service.

He installed 2 sharewares programs ATF Cleaner and CCleaner, run malaware for this amount. I think that I have been trappes and did not accept to open my PC for them. I do not know how to prevenmt this to happen to other people but you are now advised that Us (I think) people use your name and status to fool persons.

Afterward all the info they gave me was false. but I still have them If you are intereste3d to get them and start an inquiry tro avoid them rob your customers.

I received a call on my landline earlier today from a person who claimed to work for Windows Technical Care but I was unable to verify that he was indeed from Microsoft. He gave his name as Peter Stephenson and he just didn't sound like a Peter Stephenson and he said that he was calling me as a result of Windows Technical Care getting a lot of warnings that my computer with my IP Address was receiving a lot of junk malicious ware. He wanted me to log on to my computer so that he could show me how to fix my hard drive problems.

I was not prepared to log on to my computer or give any information until he verified his identity and he said that he was calling from a number from the United States and the number was 1209 227 6966.

I asked for an Australian contact number for me to call to…

Although I am grateful to have received updates in e-mails, my computer cannot access the above and I know I am missing an update. When I upgraded to Outlook from Hotmail, it worked for a while. I am annoyed as if I have to take my computer to be mended, I will charge the money to Microsoft and it will be strange if it works when connected to another network.

Thank you for your time.

Regards

Anna Watts-Morgan

I am forever updating my microsoft xp Every time I finish using my computer, you are always requesting me to update Even when I click to ignore the update, you still carry out the update I am sick of the sight of you asking me to update my windows This makes me want to go out and buy a Apple Mac!

All these updates cost me and my electricity bill! Who has to pay this? Me!

I understand why we need to update our software but in recent months your just taking the piss

I would like a full response as this causes me inconvenience and money!