Microsoft

I bought office home and student 2010 in march 2013 I used the product key to install this on my laptop but this laptop has broken the screen is shattered so I cant see anything. I contacted 5 of your advisers 2 on Monday 4th jan. the service has been appalling and I am very very upset you really need to look at your team. The following are just some of the complaints I have: Monday 4th Jan - evening around 18.00pm adviser I kept writing the product key down wrong, took ages to answer each question, it was hard to understand him, told me he couldn't download this and I would have to by another one, my partner talked to him and said this is not correct and he was very unhelpful.

Monday evening still 19.00 pm: adviser 2 was unable to write the product key down correctly, my partner who is a…

I like windows 7 instead windows 8. Because windows 8 hides websites,pages or any work that you have on the scream. It is not friendly windows. This is the windows I do not like at all. I rather windows xp! And windows 10? I do not know. I think every time that windows improved, it is more difficult to the user to understand what windows is about. I hate the adds to try windows 10. I am not going to waste my time testing an other windows that is going to give me a hard time to work.

My opinion is this one. No offense Microsoft. I do not like windows 8. Thank you for the chance to speak up.

I almost forget why internet explorer is still a browser? There is no competition to find info in the web. The blue e? What is that for? Only an Icon in front to your eyes? I hope windows 10 looks like…

I would need days to tell you how I feel about my Lumia 735 phone.

Also ms account in computer uses password one time then it will say you entered it wrong and you have to go through all the bull of setting up a new one. I can't wait to get rid of my phone.

I call it useless friendly. Can't even get phone number for customer service.

I have recently purchased a laptop with Windows 10 and trial 365; it is almost dysfunctional! It is the same old Windows made more difficult to navigate. You are about to see me go to Apple if Microsoft cannot get it right.

I have a Microsoft Lumia phone & it is a piece of crap. The apps are bad -- specifically the camera which I uninstalled because it never worked. Never been more unimpressed with a so-called smartphone in my entire life.

Highly unrecommended pile of steaming bs. Whomever designed this phone should do themselves a service & quit their day job because they're a clueless fraud.

Microsoft is the worlds (almost worst) invader of personal computers. Everyone in this company believes Microsoft is now under foreign ownership. Americans would not invade our privacy (and adds) like you are doing at this time. If I could, I would get rid of all five of our Microsoft machines (some of our internet customers agree) and find another that would let me use the machine for purposes I designed.

NOT TO "hawk" PRODUCTS as Microsoft. does. And all the while, offering less with your machines---ie. I let Microsoft put Windows 10 on my personal machine and found you had removed the games that were on the machine.

I am unable to print envelopes any more due to the new Microsoft Windows version that was "dumped" on us with the latest upgrade. Thought you might want to know. Maybe next year we will be able to get Christmas letters out in less than two weeks of fighting with it. Back to hand addressing.

When I upgraded from Windows 7 to Windows 10, I lost the Solitaire game I had used for years. I would like to get it back, because it was free and uncluttered by ads. Any suggestions?

My hotmail account got hacked and the ONLY system they have in place for determining ownership of someone's account is through an automated system. The system doesn't work for anyone that rarely uses their hotmail account. The security information had been changed by the hacker and so even the security question I was being asked was written in Venezuelan (the hacker was from Venezuela, thanks to an email I got informing me of the person's IP)!

I spent 4 days trying to talk to customer services and they just kept saying the same thing over and over "keep trying the automated system that rejects you every time because you're not giving us enough information". When I demanded contact information for a complaints department, my case was closed and no one ever replied to my messages.

I went through your so called free upgrades to windows ten on five of my computers and it unactivated my my Microsoft office 2010 pro on two computers and will not let me reactivate them. It says the serial numbers are invalid.

I am getting sick and tired of paying for things with you people and I run a lot of equipment and pay a lot of money and have nothing but problems on this activation crap the last few years. If you are going to sell it if people's computers crash or get a virus or upgrade and need a reload you should not have to go through this grief.

Your company does a Christmas song and rewrites the lyrics to omit God? I intend to turn the other cheek so Bill Gates and his company can kiss my Christian ass goodbye. I will buy an Apple Computer. I don't do business with politically correct morons who are anti-Christian and insult Christians during the Christmas Season.

I downloaded Windows 10 on 6 computers and out of 6 computers, 4 computers were frozen on the blue language screen with nothing to do but to restore to factory default and reinstall all the software that were on these public computers. Windows 10 does not install properly on all computers... users beware.

I've had Office 2010 for some time. Sometime last month I lost it, I don't know if it was something I did or not, but now every time I try to open it I am asked to re-register it. Therefore, I am unable to retrieve all my documents in Word and Excel.

It asks me for the original code to register and I don't know where to find that now. What can i do to reinstall this program? Thank you for any help you can give.

Microsoft has the worse customer service I had the most terrible experience while making a laptop purchase online. I was talking to Microsoft rep and I was put on hold for one 30 minutes couple of times, I was continuously on the phone fore more than 3 hours and after 3 hours of wait, the Microsoft rep lied to me that my order was completed and hanged up. Since I didn't not receive any confirmation email of my purchase I realized my order might not have been completed. so I called Microsoft again and this time they put me on hold for another hour and this continued for 4 more hours.

SO I was basically on the phone with Microsoft for a total of 7 hours just to make a purchase. I spoke to 3 different reps, supervisor but no one helped me nor even appreciated my patience of waiting more than…

Windows 10 really messed up my computer bad. Big mistake upgrading. Can't watch videos, can't do anything fast. Apple here I come. Microsoft sucks!

Resent this forced downloading of Windows 10 upgrade. I hit later and still downloads. You do permit an opt out but only at the end. This sucks. Next computer will be an Apple.

Since installing Windows 10, the message"Dell Stage requires windows 7" pops up. How to I get rid of this annoying box?

I am currently using windows 10 for editing purposes on my two novels. What I am complaining about is this: When I try to use the Replace and replace all function it does not work and I must go thru each chapter to where I have something in quotes to make the change. I would appreciate it if you could activate this replace and replace all function.

I bought a new laptop with Windows 10 and its the worst operating system I have ever tried, there is no easy way to run Win 10 I cannot even transfer my files via easy transfer. Having had MS products since 1995 using Win. 95,98,XP and 7. 7.

If you do not offer a better easier system to use this will be my last MS product. I will go to Apple products.

I bought a Zune HD and it wouldn't allow me to download any apps. There's this one that my friend showed me and I loved it so much that I had to buy a Zune HD. Once it showed up at my house I did some research on how to download music because the app that I was wanting is called Audio Surf Tilt, and this app requires music. I paid money for pretty much no reason, and made an account for no reason just to not get the app. Why even create this product if you have no apps? Apps is what makes the devices so much fun. I did a lot of research. Everybody was saying... ''Where are all of the Zune apps that I now and love?'' Audio Surf Tilt was mentioned in at least 86% of those comments.

Before this all happened I thought your company was better than Apple, but I was wrong. If you do bring back…

I will be discontinuing the use of Microsoft computers very soon. Upgrading to Windows 10 has been nothing but problems and confusion. I've lost all my email, parts of my picture's, my movie maker is gone and in general these apps and programs are extremely difficult to understand.

I was happy with windows 7 and sometimes had minor problems, but Windows 10 has made using my computer depressing and I don't want to use it anymore. I give 0 Stars.

I got upgraded to office 2013 (because word in 2010 broke) at work this morning. Outlook looks AWFUL and despite my best efforts (and some very useful help tips from others who feel the same on the internet).. 40 mins in and I cannot make it look anything like it used to.

Grey has got to be the most depressing color you could have chosen, bring back the blue please. How can a register my feedback with Microsoft?

I have a lot of complaints!

However, the worst yet is waiting for Windows 20 minutes while it goes 'round and 'round when I'm trying to submit important information to The Employment Development Dept for my disability claim! 3 forms I've tried to submit. The first one disappeared because I hit the back button in an attempt to stop Windows 10 from going 'round and 'round!

The 3rd one is spinning right now and has been for the last 20 minutes! I'm afraid to do anything but let it keep spinning because I cannot afford to lose my information!

Had a windows 10 automatic update and shutdown. When turned back on was a message that windows hadn't reloaded and to do a system recovery. I chose the option to save files which it did most but did delete many of my programs, some that had come pre-installed on my computer. I've been able to download most of the ones that I use frequently, but it's been time consuming. I couldn't download or retrieve the Microsoft 10 office starter that came preloaded on my computer and probably the program use most and even though I have most of my important things saved to a flash drive, with no program to open them, they're pretty much lost, including tax info and my Dad's obituary There are many important business and personal communications that I need.

In trying to find a way to get it back, I'm…

I am a long time Microsoft user, mostly happy, keep going back and have bought for my family. I had to set up a Microsoft account years ago. I have lost my password, I never set up outlook, I have never been in it other than to get the stuff going for the computer.

Last night I thought i would set up the outlook and it did not ask for a password and now I am locked out. The bad part is my computer is locked and I am getting very upset, I have no info to get to reset so I am out of luck with outlook.

I do not know how this is customer friendly. I am not ready to give up on Microsoft but you make my life hell. what about helping? Or is it you got my money and screw you? I would rate Microsoft less than one star if I could right now.

How can I submit an email complaint when I cannot get in to my email account to verify my complaint? Microsoft has without a doubt the worst customer service. Wow I really miss Netscape.

After researching Windows 10, I value my privacy more than a software package. , which I remove from task manager every day. I believe it to be an intrusion on my right to decide what software will run or won't run on MY computer.

I DO NOT AND WILL NOT INSTALL WINDOWS 10. I have tried, without success to delete the files associated (I am the administrator for MY computer). I want to know how to remove the files.

1 to Windows 10. My important business software (Timeslips, OCR, Accounting) no longer runs, network connections are gone, equipment no longer works. How do I get rid of this beast and get back to something that works? and why is Microsoft pushing this thing if it is so disruptive?

00 to have my computer fixed by a Microsoft tech. After fighting with him for a couple of day's he never fixed it right and I wound up buying a new computer. He will not stop calling me all year and I keep telling him to stop calling, keep the dam money and quit calling I now get up to five calls daily of harassment from him with different tel. # numbers.

He is a very disturbing person. My opinion he is a mental case! Your tech. are out of control scam artist. How do I stop this crap? or do I have to get a lawyer and sue ? The Tel.

number he mostly uses is 305-560-5492.

I received an E-Mail from Micro Soft stating that someone was trying to access my Network. M. GMT. Location: Kbingo,, Nigeria. P. 144. I was advised to fill out a consumer complaint form and provide this reference no: AZ-4819. I do not recognize this party that is trying to make a prohibited connection to my Network.

Recently I was given the option to upgrade from win. 7 to win. 10. at no charge. I appreciate the opportunity to try this out. But have found out that this is not what works for me, and I would like to go back to win. 7.

My problem is with the windows live movie maker that is ok for making and saving, and subsequent distribution of same, all except the fact that there is no windows dvd maker that was previously part of the win 7. program.

As I understand, I would have download the win 10 dvd maker to obtain this. I don't feel it fair that I should pay for this exception in the programing. So I need to know that if I restore to win. 7.

Will all the recent pictures and videos be part of the restore from win. 10 to win. 7. Thank you for your attention to this matter.

I bought a Nokia Lumia 435 cell phone. 7 months goes by and 4 months ago the battery starts to die on me. Now 2 months ago I applied for a replacement plan for the battery and no response yet.

The employees of the service centers are very rude for that matter. I regularly purchase Nokia products but this will be the last one for sure. I never expected this type of rude service and now feel unlucky for getting convinced to buy this poor quality cell phone.

I recently upgraded to Windows 10 from Windows 7. It has been the biggest mistake I have made! Windows 10 is the biggest piece of crap I have found! I lost all my links and now my computer has become possessed!

I am not a computer tech person and find all this a major pain in the bum! I really want Windows NT back as my computer and systems worked the best with that. I have lost the games I would play, now my mail acts up and my computer is running slower than ever!

I should SUE you for what you have done to me and all the stress it has caused! You have no consideration for people like me!

I am the owner of a Dell laptop computer which currently uses Windows 7. For some time I have been receiving advertisments from yourselves extolling the virtues of the new operating system, Windows 10 requesting me to update my system.

I have been assured that my current system is compatible with Windows 10 and that I can update for FREE. It also tells me that I can revert to my previous system if not completely satisfied. On 30th October I decided to make this conversion and started the process.

After a very considerable time (over 4 hours) my laptop confirmed that all necessary work had been done and that Windows 10 was now loaded on to my machine. I started up my machine in anticipation of using a new operating system.

A beautiful picture filled the screen and an icon asked me to go on…

1 kept bugging me and I tried to avoid but, had no choice but to let it download and install on my PC and now I have lost a lot of data and the main problem is all of Microsoft office is gone. I am so sick of you people forcing hard working people to run your crappy programs and be your guinea pigs.

I want something done about this. This is not right and if you don't make it right I will damn sure never use this crap again.

I have had the Deluxe Bible Collection for 6 years. 1. I recently got Windows 10 for free. It worked at first on Windows 10, but then it stopped and I couldn't get it re-installed. Popup says that it is not compatible with Windows 10. 1.

Is there anything you can do to help me? I don't want Windows 10 at the expense of losing Bible Collection. Thank you for any consideration of my complaint.

I wanted to do some work tonight on my laptop. I started my computer. Microsoft decided I should not to work tonight. Microsoft hijacked my computer and forced it to restart and then proceeded to install 59 Updates. More than 2 hours later it is not done.

And I got no work done. Does Microsoft really have the right to hijack my computer? Isn't that theft? I am going to Google Docs b/c Microsoft with no permission stole my compute for the night and decided I would not get anything done.

This is why you should never buy a PC!

Having got a new laptop I first called Microsoft and asked if you could help transfer my office 365 to the new laptop. Microsoft turned the process into such a frustrating and unnecessary lengthy process costing me much in phone costs so I aborted the attempt deciding I would handle the situation without your help.

I therefore cancelled my old subscription due to run out on 6/11/15 account email. I then set up a new account (I don't care that there is a cross over) using the email address as above which was fine for a whole 2 days.

But now when I try and use same it comes up with a message to update my account!! when I do it then comes up that account updated to include this computer.

However that is immediately followed by a notice that says Microsoft do not recognize the license and I…

I have been trying for a week to install Windows 10. When installed several technical problems arose. Upon contacting customer support several times over the last week, I have been humiliated, laughed at, and lied to. At least 5 call backs were promised and none made.

My real complaint to Microsoft is that I have lost over $700 because of this. At one point my computer was rendered non-operational by Microsoft. I am asking one more time, please Microsoft, I need some technical customer service!

Microsoft bingo, it freezes up and has done so for over two weeks. I thought something would have been done by this time. I enjoy these Microsoft games on windows ten; but I have had to start over after playing one game of bingo.

I also have to start bingo by the app over and over till the game loads. I will keep playing, although it's less taxing if it goes like it should.

I'm having problem with the played videos on Windows 10; something like 1/3 of the whole right side of the screen have a blurred image, like horizontal risks. If there is any proceeding I can do to fix it, I'm wondering to know how to fix this. Should I call Microsoft support with my complaint or try to fix it myself?

After an update I found that windows was not working properly and so I lost most of the windows and since then I have updated to windows 10 but there again I am not getting the same windows that other people are getting I have something called windows edge and I have been ripped off already by various windows repair companies all from the windows apps up to now for a total of £398.00. I am getting as many as six calls a day from various windows technicians telling me that my computer is at fault and I cannot update windows correctly.

As a pensioner I do not have money to waste on any more so I want you to know that these mongrels are ripping people like myself off in the name of WINDOWS but I am now sure they definitely are NOT windows but sham companies that you allow to represent…

99, yet that is not telling me what the problem is that is so they can try and figure out the damn problem. So, basically what you guys are saying is that your product is crap and that you're not sure if you can even fix the issue but still expect me to pay you guys to do nothing?

I want this issue resolved and not by paying you guys even more money, I want you to stand by your product! Stop trying to get as much money as you can out of people before you even tell me what the problem is.

I liked the way the Hotmail email was set up, then you changed it to make it more complicated, now you changed it again, are you kidding, you really think it is better, it keeps getting more complicated and messy. I along with many others are seriously thinking about changing, because this is absurd.

I was purchased a Microsoft-532 mobile few months ago but it's charger got damaged . They acknowledge the same and give me a acknowledgement no. i,e Jobsheet No. But till date I have not receive my charger still now. So, please look-into the matter and solve the problem as soon as possible.

I am attempting to buy Office 365 from Microsoft on line . It asks for my e mail address no prob, but I have forgotten my password. Systems the asks for my 'Code' what is this and where do I find it.

Did telephone a Microsoft number by it was unobtainable/deleted. Do I persevere and buy 365 or do I stick with Open Office for Free? I am one frustrated customer.

I installed the update for Windows 10. Soon after I was in the hospital with a sick child and back and forth with him to the ER. By the time I was back on my computer and realized how screwed up it was due to Windows 10 it was too late to go back to Windows 7.

I have been through several calls and chats trying to fix the problems caused by the update. I have to restart or warm boot my computer ever other minute. I have been trying to fix the issue for several days and have finally realized that I would be better off in terms of time and frustration buying another computer even though I've missed a lot of work recently and don't have the money to spare.

I can promise you that computer will be a Mac. I never want to go this much trouble again trying to get help that doesn't exist. I…

I've been playing on the MSN games website and recently I've gotten knocked off in the middle of a game withe reason being "invalid move". How can I make and invalid move on a game controlled by MSN? I have multiple clips of the messages dating back to August 11, 2015.

This can happen almost every day and sometimes more than once a day. I play Hearts on MSN and other players have had the same problem. Is this ever going to be fixed?

On 9/16/2015 I downloaded Windows 10 (I thought) and when I got "critical process died for Windows 8" I decided to run Belarc Advisor. It indicated that Windows 8 Professional was on my computer and not Windows 10. Well, so much for the FREE Windows 10 to the consumer.

I was using Widows 7 Ultimate before the upgrade. I am not very happy with Microsoft.

I never got the upgrade icon for windows 10 I called tech support and they did what thy called a clean download. I explained prior to this that I wanted the windows Dvd player upgrade that is why i wanted the icon to reserve then get windows 10.

The tech did the opposite and used the Windows Media Creation tool to download windows 10 after I never got the Dvd player I contacted customer service who told me that there was nothing they could do about it short of me paying for the upgrade that was suppose to be free with me switching from windows 8 to 10. It clearly was not my fault that the program was downloaded incorrectly which allowed for me not to get the feature that I originally upgraded for.

I was then told that I could not go back to windows 8. I am truly upset about the…