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Midas

2.0
319 complaints

Address

823 Donald Ross Road Juno Beach, FL 33408

Complaints

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Sentecia hatchett

Jun 8, 2019
0

On March 2,2019 i paid for new brakes and rotors and every 2 weeks i have been returning my car to get my brakes ckecked out because there is a grinding and whistling sound coming from my front breaks. When i leave from Midas "fixing" the issue with my breaks, they never give me a reciept and the problem is temperarily fixed.

I tried taking my car to the midas location in rivergate TN and after a 4 hour wait, they suggested that my rotors needed to be changed. Today june 8, 2009 i brought my car back to midas in bellevue for the same issue the grinding and whistling sound.

My daughter and i set in the midas waiting room for 3 hours. We left midas and returned back to midas hours later because my breaks are making the same noises. We arrived here at 1:30 pm and are still waiting for the…

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Jamie wooden

Jun 7, 2019
0

I made an appointment at 4p 5/29 for a oil change, wheel alignment and a sensor .. was told the price would be $350 said okay .. I bought my sensor myself It was $15 at the auto parts store they charged me $250 to put it on..

I sat there while my car was being worked on 4p to a little after closing I got in my car and noticed my car was still reading oil changed and check engine.. asked them to take off since I got it done ..

had issues doing so but got them off . I left got some the street and my radio didn’t come on .. went back the got under the hood and YouTubed how to fix .. I left they told me to drop my Car off the next day 5/30 I did so and they had all day 8am-3:30p and nothing was done ..

they said since I didn’t have them do my diagnostics they didn’t know what was wrong with…

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Ronit Klemes

Jun 7, 2019
0

I had the oil in my car changed consistently at Midas, on Convoy St. San Diego, for the past two years, last was two weeks ago. I was happy with the service people who were accommodating and seemed credible, until yesterday.

My car started to hiccup, jump, and stall. I stopped at the closest auto shop to find out that all the fluids in my car were low, to include the breaks fluid and... the new oil. In addition, there were other problems with engine misfiring that Midas overlooked.

Midas gave my car a clean bill of health when it needed immediate care. Going back to Midas and talking with Midas manager about it only added salt to injury. The manager was as defensive as it gets: "you should have this... "

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Jacqueline Brackett

Jun 4, 2019
0

been changed and my brakes still squeaking,,Also told me I couldn’t make it home n in car because of the antifreeze leaked out,,That is when the outrageous charge,,

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Tammy Lu

Jun 4, 2019
0

To whom it may concern / manager in charge of customer relation and complaints,

The business I would like to file a complaint against is Midas Auto Repair at 60 Midas Drive,South Burlington,VT,05403,4435. Dates of the experience started from May 25 Saturday when I dropped off my 2001 VW Jetta (dark blue, NYS plate) to the absolute deadline I was promised for completion so I could pick up on my way from my Quebec trip back to New York May 31 Friday (then extended to June 1st Saturday the last day the shop opened for the week before my return). First I would like to state that this complaint is not pointing at any individuals at the business. Individuals I met or spoke with all sounded friendly. This complaint is specifically regarding the overall service experience received that were…

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Jacqueline Brooks

Jun 3, 2019
0

I specifically stated when I went in for service that I was having an issue with either my radiator or my engine that I wanted to have looked at I was told they would do a diagnostic on my vehicle and let me know what they found after work I was told that everything was fine all I needed was a little antifreeze today my car would not start I thought all I needed was a jump after I pop the hood I noticed that there was so

much corrosion around my battery cable it had completely eating through the cable I'm extremely upset there's no way that could have been missed if they really Pop My Hood and inspected my vehicle like they said they did now I'm having to get my vehicle towed and pay for parts when this entire situation could have been avoided when all they had to say was this is what we…

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Lakeya Davis

Jun 2, 2019
0

I paid $70 to have my oil changed about 3 weeks ago and suddenly last week my oil light was flashing off and on. I had it checked and they didn’t tighten up I think the filter and all the oil leaked out in my driveway.

I didn’t know that I had been riding on 0 oil. My car was sluggish and stopped a few times! I almost lost my motor because of that trifling company I went to the store on sycamore view in Memphis TN.

If there are any damages to my motor because of this I will be filing a lawsuit for the cost

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Jasen

Jun 1, 2019
0

I've had issues here before, but they were so insignificant that I felt no need to say anything. But today something happened that really upset me. I called the week prior to get a quote on an oil change if I brought the oil and filter myself.

Today I came in with the oil and filter to get the oil change. Since last year my check engine light was on due to an evap hose leak. After setting up the oil change, I asked how much was it to find the evap hose leak.

She quoted me $94 to "smoke" the vehicle to find the leak. I then asked her to add that on since I was quoted twice that amount everywhere else. When she put my board down, she said she added after I double-checked with her to make sure it was on there.

I also asked about the cost to repair it, but she was unable to answer because…

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Howard R Hill

May 30, 2019
0

I had written to you yesterday about my nightmare with the Midas of Hampton, NJ of which I had to put out an additional $400 to try to fix their unexceptional work done. Now I have to Pray hoping we can make it back home to NJ without a problem. 00. My cell is973 527-5032

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Howard R Hill

May 30, 2019
0

00 and the worst work done patching my exhaust pipes rather then replace them. 3 days of labor costs when it would have taken hours to replace the pipe with a new one. I know this crappy work because while in Florida the check engine light came on.

While on the lift I was called out to look at the work done to the exhaust pipes and asked if I did it. 00. while on the lift I was shown many leaks from power steering that covered the bottom of the underside. $400.

Later they tried to correct what Midas failed to see. What a nightmare having to worry now going over 1100 miles to return home without breaking down on the way. Thank you Midas for praying on a guy on SS.

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Darka Pylypiak

May 29, 2019
0

Hello,

I am formally filing a complaint and will escalate this as well. I am very disappointed in the service of the Midas Service Station on Bloor Street West in Toronto(High Park).

I have a 2 year old Wrangler Jeep Unlimited and had gone for my 3rd oil change. I had the appointment, oil changed and was asked if I would do a complimentary inspection done with my permission. Not a problem at all.

The results were excellent, but of course, it is new and keep in great care. Oil change done and charged $100.00.

Oil change done on a Saturday morning and on the Monday, drip on my driveway. Surprised as this should not happen but called the Midas Shop and he tells me this is impossible and to bring it in. I do bring it in the following day, Tuesday and he raises it to says that they is…

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BOB

May 26, 2019
0

One caliper, turn two rotors, and a set of brake shoes. Eight hundred and fifty dollars. That is theft. I was in a rush unfortunately. You are going to price yourselves out of business.

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Sellmyart@aol.com

May 25, 2019
0

9 minutes ago This establishment is totally dishonest. They also do not post bad reviews on their website. When my wife took her car in they kept it for hous and would not let it off the lift stating that a lo9se strut was way too dangerous to drive.

After I arrived they said that if I inform my insurance that I hit a pothole the insurance would pay the almost $3000 to fix it. I had them release the car and still driving fine over two years later.

They never checked the brakes that day. obviously I want rotors and brakes to be done. Avoid at all cost.

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Markeith Taylor

May 22, 2019
0

I took my car to Midas on 77th & Troost Kcmo, to have a power steering pump put on back in April 2019. The store managers name is Dewayne, the first time I took it, one of the mechanics failed to put the O-ring on, I called Dewayne and he gave me the run around.

I let him know that I would be calling the Better business bureau, so he had me bring it back up to the store. Almost a month later and it's still not on right.. Don't trust Midas

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Michelle Barry

May 8, 2019
0

Purchased 4 tires but when I went to my appointment I was told they didn't have the ones I wanted I had to buy different ones then my allignment was terrible I went to the dealer two times to fix the allignment when I found out 3 of the 4tirea put on were the wrong size I called and told them they replaced the 3 wrong tires and said they realigned my car when it is still not right I have to go pay another 100 at the dealer to make my car right all because of a careless mistake I told the manager the car still pulls and

they never realigned it after putting the tires on and he said oh. In the past month I've spent more time trying to get my car fixed than imaginable and extremely expensive. Please reply

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Lawrence Naidu

May 6, 2019
0

The Manager at Midas (5788 Kingsway, Burnaby, BC Canada V5J 1GB) advised me to carry out repairs and install new parts that were when in fact the work to that extent were not necessary and the parts were not defective and should not have been replaced. The Manager misrepresented and took the parts of the car out in my absence without my approval and ordered new parts when in fact the old parts were not damaged to warrant a full replacement which cost me more than $1,100.

This is a serious case of misrepresentation and fraudulent behavior by Midas. Please let me know the name and contact number of the Midas Management this matter needs to be brought to the attention of. I will be seeking full restitution of the money expanded on parts and labour I have been charged and will seek the parts…

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Tony and Fern Duncan

May 5, 2019
0

Our complaint stems from a problem that we have with the Midas Shop located at 19550 B Frederick Road, Germantown, MD 20876. I will attach the invoices reflecting that we paid for services that were never done on our 2010 GMC Acadia and the wonderful Midas Shop further south of Route 355 in Gaithersburg had to do the work less than a year later and

they at least put the service info on the invoice showing the work that the Midas Shop in Germantown failed to do! We had to pay a lot of money for repairs in 2018 that were never done on the vehicle.

Not to mention that our home address is not complete on the invoices! Your shops need to complete the address info for the customers correctly. That is a minor issue but the fact that we paid $1,100 on our Midas card last year and my husband had…

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Sherry/Cherry Hughes

May 4, 2019
0

50 I never heard a sound from my car before Midas I waited from 11am-6:30pm for your people to ruin my car I am afraid to drive it there but I will for money for parts and labor you will earn my money

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Leonard L Freeman

May 3, 2019
0

Took my 2010 Chevy Malibu for emission-related work. m. I called May 3 , 2019 and was told that the vehicle may not be repaired today, May 3 2019. I explained that i needed to be serviced a complete exhaust system tune up oil change and was leaving out of town for a college graduation, and time was of the essence.

They charged me over $3K. 00, and told me that service should not take 24 hours or more.

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Dedra moffat

May 1, 2019
0

They lied and quoted me a wrong price when I specifically asked twice about a group on purchased. Once there the store manager gave me a different price that he sais bc i paid 90 for 180 toward any brake service i only would get 90 towards the service.

After confronting him he then told me he would not do service and i asked who the Owner of the franchise was snd he said you do your research well so find out yourself. The location was in cypress California 1060 west cerritos ave .. please get back tome

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Yolanda Sosa

Apr 28, 2019
0

Texad. waited in my car for service he enored me finally I went to the office. He said we were not allowed to go-to the back. He said it was block off by cone's it wasn't. He could have told me instead of enouring me.

You need a better manger I traded with Midas for Manny years never had I been treated this way

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Kristie Davidson

Apr 27, 2019
0

I called this morning to get a new tire and was told it would be here however the got the wrong tire. I have been waiting for 20 minutes now and still no tire. This is a waste of my time ant the person behind the desk has a really bad attitude.

Never again will I come here

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Brian

Apr 26, 2019
0

Went to your website for estimate on brake job and was REPEATEDLY told my email address was incorrect. So I called your Saratoga Springs franchise and asked for estimate for pads and rotors and was interrupted by clerk who kept repeating the “special” you were having on pads.

Later went back to my iPad and kept getting MIDAS ads. Guess you got my email address right after all. I will NEVER do business with a Co that uses deceptive practices.

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Lauren Martinez

Apr 25, 2019
0

I got my brakes done here both front and back. Getting into my car, my brakes not only continued to squeak and make noise, it didn’t feel like nothing was changed. The resistance was the same. It was as if nothing was done.

I went back, they told me I needed to change my roders. So I changed the roders, they continued squeaking so I went back a THIRD time in which they told Me that was just the way my car was.

Believing this I went on not knowing that this actually was not normal AT ALL. I got them checked by a different place and low and behold they told Me my brake pads in my rear we’re almost completely down to the roder.

I believe my brakes were never changed, and I was treated as if I was crazy going back on THREE different occasions without nothing changing. I am very upset and…

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Shawanda Fleming

Apr 23, 2019
0

I have an receipt from Midas that don't state which side of the front hub was out on my vehicle... I Midas said it was the one that they didn't fix... But it the same side and loud coming from as the last time....

I think that it is some scam thing they do to thier customer to not honor thier warranty...

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Melissa Harris

Apr 23, 2019
0

0 stars. Just left the Carpentersville, Il location and am not happy. Technician put my window down, which is broken, and its pouring outside. Didnt try to get it back up or apologize, just made it seem as if it was my fault. 99.

He tells me $45 something. I ask why they did the highest price oil change without asking me first. Just a shrug. I asked if my tires were rotated, which is stated everywhere that this is included in the oil change price. ".

At this point I had enough and just wanted to get out of there. Horrible service for way too much money.

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Tara Kinsella

Apr 19, 2019
0

Apparently,the only time I came into Midas was to get an oil change and rotation of tires. One of your employees stripped a couple of my screws that attach the tire to the car itself. Instead,

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Tara Kinsella

Apr 19, 2019
0

Apparently,the only time I came into Midas was to get an oil change and rotation of tires. Feb 15, 2019. One of your employees stripped a couple of my screws that attach the tire to the car itself. Instead, of letting someone of authority know what the person did. They hid it.

Luckily, I was not hurt. But still am furious about this incident. I use only one company for car repairs and oil changes. There wasn’t a carx in the area so I used Midas. Because of your employees actions for not letting his supervisor know.

I could have been killed and that doesn’t sit well with me at all! Sincerely, Tara Kinsella

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Ziauddin Zia

Apr 18, 2019
0

Came for oil change to Midas on Albert Street Regina North. They broke the Cap for oil filter on my car and charged me $90 for that.

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Daylyn Henderson

Apr 18, 2019
0

This isn't the first time I took my car there and in two weeks something went wrong with my car I don't believe in shit just happens because it was working before and just had got those done a month ago and they was working before you touch my car and they don't.

go a ticket and change everything else its something they did and I'll spread the new I use to work on cars and heavy equipment and just because I'm a woman you won't get away with this. I did come to get help but no we didn't touch you lights but touch brakes.

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alexander horjatschun

Apr 18, 2019
0

On 4/11/19 I called Midas store k847 Quakertown Pa spoke with Dan Re:state inspection/safety check Quoted $42+change set the date for 4/15/19 Had the service done and the bill was 81+change In questioning this amount Dan said he did not remember our phone conversation,however he did say that phone conversations are recorded When I asked him to listen to our conversation he became very opiniated and disruptive As a senior doing business with Midas 25years + I site my visit to Midas as bait and switch Awaiting your reply A Horjatschun

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Crystal Jaurigue

Apr 15, 2019
0

I purchased a Midas coupon card. The gentlemen who sold me this coupon card asked what kind of vehicle I had. I told him and he informed me that the oil change coupon will cover my car. I went into a Midas store and they told me my car required a different type of oil and that the coupon wouldn't cover.

I told him was the salesman told me. The manager told me to call the number in the back to try and get my money back. I call the customer service number on the back and I could only leave a message.

I tried calling Midas customer service number that I found on the website, I was waiting for someone to pick up for about 20 minutes. When someone finally picked up, they claimed they couldn't hear me and hung up. I can not believe a corporation like this does business the way.

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Orekopantse

Apr 12, 2019
0

I bought four new tyres last during Black Friday Novembrr 2017. Last year I had a flat tire and the tyres wa damaged beyond repairs,now again I had another tyres with a different tyres and I'm informed that the tyres is also beyond repairs.

I wana know, why is it that when u get a flat tire with the tyres I bought from u,they become unrepairable?.. I had to spend R3000 ita not even two years and the tyres are damaged already?

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Anthony Mancuso, CMR

Apr 12, 2019
0

I would like someone knowledgable on Midas part replacement protocols to call me, please? I would also like to check the price of parts and line item shop supply for invoice #0073346

mr. Mancuso 734-417-7110

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Walter Ondola

Apr 11, 2019
0

Midas Eagle River Alaska, work is slow slow!!! Had brakes down and the next day the brake light came on!!! No fluid?? Leak??? What did they do?? New rear brake calipers, rotors and shoes were installed and told then to look at fronts!

Then brought in to have four tires on rims installed, remover rims and tires from van and balance tires and install check air pressure light came on the next day?? Did they even check the tire pressure before balancing??? This customer will never have work done again at Midas

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Mark Burke Sr

Apr 10, 2019
0

Your employee/representative of your company on Friday April 5,2019 at approx. Submarine and Hot Dog restaurant all having rest rooms and proceeded to come down my alley and behind my garage urinated and fondled himself in daylight while my 4yr old granddaughter is playing in my yard along with my wife. DISGUSTING!

Would you want this PIG at your home with your family present. 3 restaurants 150 to 300 ft away he passed with restrooms and chose the alley. He should be arrested for fondling himself in public. I still may take these photos and video to the police.

I downloaded photos of your representative and also have 2 videos of this action that your download won’t accept.

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Philip Bons

Apr 6, 2019
0

I've been waiting over 4 hours for break pads and rotors. I'm still not done. This is the worst service ever. They have the truck taken apart and claim they are waiting for pads from Milwaukee (20 minutes away).

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Delores Bentler

Apr 5, 2019
0

I took my car into Midas at 2201 Euclid in Des Moines. I had to have car aligned and belt replaced. when I got out of my car I had to unlock the door ( it's a manual lock you have to pull up on ) it was fine, when I got in my car to leave I noticed the top of the lock was broke.

I went in the store talked to the manager and he said they didn't do it cause that's what the mechanic said that worked on it. well it didn't break on it's own. and of course the mechanic isn't going to admit he broke it.

So I told them I would never be back. I have always went there to get my car fixed and oil changed. I can't believe the manager acted like he would care less about loosing my business. I feel they should replace what they broke that's all I asked for. 00 part on line.

00 to get my car fixed…

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Ervin Aspell

Apr 2, 2019
0

Stoped for a oil change no one was working man sitting in office doing nothing 2cars in bay one is a car that never moves told to come back tomorrow was told the same thing in Turnersville no ur people don’t won’t to change oil ur add is BS thanks

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Jaime Walters

Mar 31, 2019
0

On Thursday March 28 2019 I had my vehicle serviced where I requested and paid for a full synthetic oil change and replacement of air filter. Today is Sunday and my car was inspected by Sears because they r installing 4 new tires.

The air filter was never replaced yet I was charged for this item. I want to be reimbursed for both the oil change and air filter since I cant determine if an actual full synthetic oil change was done. I am very doubtful.

I will never take my car to Midas again and further more I am contacting the Better Business Bureau. com. please respond.

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Kostas Lekakis

Mar 27, 2019
0

I took my truck for an INJECTORS REPLACE with WIRES in the carburator ....I asked them to keep the old parts for me to take home after they fixed my carburator,not only they did not have the old parts to give me back but after I paid and drove the car it was running way worst than before I took it there.I don't think they replaced the $400 parts.I want my money back!!!

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Justin Venson

Mar 27, 2019
0

Hi! I have a Mida's complaint at the location of 2811 N St Joseph Ave, Evansville, IN 47720. I took my vehicle to this Mida's on February 6, 2019 for a simple Oil Change. I have never gone to this Mida's before, I usually take it to the other Mida's in my town but this one was closer to my home.

5 weeks after that oil change, my check engine light came on. I took my vehicle to a local autozone to have the light checked out, and it came back as a camshaft issue regarding a maintenance piece for the engine/oil.

I took this info back to the original Mida's that did my work and the clerk took my information down as well as a copy of the paperwork from autozone and said she would research the issue further and give me a call back. I never received a call back and had waited another week.

Two…

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Julie Kemper

Mar 26, 2019
0

Hello,

I am so extremely upset at the service I received at your Hazelwood, MO location. In fact, it very well could’ve cost my life. I went there for an oil change and it turned into an almost 4 hour wait, hundreds of dollars spent, and possibly a major accident that could’ve cost my life. I brought my car there at 1:30pm for a 2 o’clock appointment. I then left with a friend and came back about 3:15 in which they were just then pulling my car in to do the oil change. It was discovered I needed rear brakes. Each time the manager came in it was something else I needed. He took me out to show me the rotors which would need replaced. Then later comes in and says I’ll need new calipers and how much that would be. Then they were waiting on parts because they forget to bring one of the parts…

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Steven DubinSi

Mar 25, 2019
0

I have been going to the midas shop in Frasterville, Pa. for several years. I have spent thousands of dollars there. On March 15 I went there for repairs. I was there for over five hours. Of the many repairs I went there to have my power steering fixed.

95, it was still not working properly. The manager said it would correct itself. On Thursday March 21 I called the store and told them that my power steering was not working any better than when I brought it in.

The person who answered the phone call said that the manager would call me back on Friday. I have still not heard from anyone. I need this problem solved immediately. I expect a response as soon as possible.

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Armando Liberti

Mar 19, 2019
0

Had a starting problem with my 2004 Buick. Brought it into your Lewes Delaware shop. Paid for a diagnosis and installation of a new starter. A day later had to have it towed back because it wouldn't start. Was told it was a problem with these key, was told maybe the security chip was bad. Changed keys. Still had a problem.

Was told them crank sensor was bad. Paid to have it replaced. Still had a problem. At that point I was told to bring it to a dealer. At that point I told them I had no intention of spending any more money they needed to fix them problem.

They said UT was there ignition switch wich they replaced no charge. Right know my care sits in my driveway where I had it towed. 00. I was told this was your number one shop in their entire country. Yor number two shop must be a real…

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Shawn shelton

Mar 15, 2019
0

I took my 2008 Pontiac g5 to Midas located at 5744 E Speedway Blvd Tucson AZ phone #520-777-5707 for an oil change. When I was there they talked me into the royal flush and got me approved for easy pay so I could make payments and they approved me for 1200 dollars. 00. 96 parts and labor.

00 they didn't tell me how much it would cost. They also did the oil change and tire rotation which I approved. 99 which I approved. 99 and up. 99. Plus they charged me for trans. 79. 00 dollars

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Linda

Mar 15, 2019
0

I made an appointment online for the MIDAS shop at 5105 E Bay Drive, Clearwater, FL and clearly stated it was for a new muffler and a tire rotation. I live an hour away in New Port Richey and that was the closest MIDAS to me.

They called and confirmed the appointment. When I drove all that way to the shop, first I was told I didn’t need a new muffler, then when a second guy said I did, I was told they couldn’t do it because their welder was down.

When asked why didn’t they call me to tell me that, so I wouldn’t have driven all that way, they said I never said I needed a muffler when I made the appointment. I most certainly DID. Very unprofessional and rude.

Not even a “sorry ma’am” Midas has gone way downhill and I will never recommend them to anyone.

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Bettie Maybank

Mar 15, 2019
0

86. No one had even looked at my car at this point. I thought I misheard him so I asked for a printout - I got it; my ears started ringing. I asked him did I look like a stupid woman and left.

Never will return and will do my darndest to publicize my experience to my many friends and business associates.

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Kiesha Schiavo

Mar 12, 2019
0

I came for a diagnostic test in January because the heat wasn’t working in my car. I was recommended to change my radiator hose along with a slue of other things. The hose replacement went well for a month and a week or two.

I’m driving on the highway yesterday another hose went. Got my car towed to Midas in Torrington ct same place I came before and they replaced a radiator hose. I drove on the highway yesterday my car starts over heating again.

I come back this morning he takes it for a drive says there was air pockets in there it just needed to be flushed or whatever. I drive to the gas station to get gas before get on the highway there is a big puddle of antifreeze or coolant under my car I call them back they take me right in.

Now my water hose needs to be replaced. I have been…

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Na Del La Que

Mar 9, 2019
0

Hi, My daughter took my car to our local Midas here in Great Falls Montana to have an oil pan gasket seal replaced. 00 to fix) And told her if anything went wrong to bring it back in. Over the next few weeks or so, it started going through oil like crazy, dumping it all over the ground faster then you could put it in.

She takes it back to them on Sat (2/23), come to find out it was leaking from where the timing chain is, so they fixed wrong thing the 1st time. They told her it would be ready on 2/26. 2/26 rolls around and car is not done because the parts are delayed due to bad weather.

2/27 will call when its done. 2/28 last part just got in, will not be done until 3/4 Now. ( he tells me today that hes been waiting on the part for 9 days, that he even said he would pay extra to have it…

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