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Mingle2

1.5
108 complaints

Address

350 Sansome St, San Francisco, California 94104

Mingle2 users experience frequent unexplained account bans and lockouts, with a repetitive admin verification system that traps legitimate users. The overwhelming complaint is inability to contact customer support for resolution, creating severe frustration. Many users report being banned without explanation or recourse, while verification popups prevent normal site usage.

Common Issues

45% (35)
bannedlockedlockdown
30% (23)
admin reviewverificationprove you are real
15% (12)
no responsecan't contactno reply
8% (6)
scammersfake profilesfake accounts
2% (2)
reset passwordverification emailcan't receive email

Complaints

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Miss Lisa Jayne Major

Jul 29, 2020
0

My account was banned a few months ago and I finally managed to contact mingle2 and they unbanned my account. Then a few days of being on it it was banned again for reasons unknown to me. I would most appreciate it if you could contact them on my behalf and get back to me

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Varsha

Apr 14, 2020
0

Some one using fake account by using my picture in the name of navya, age 25 in mingle 2 application. I'm requesting you to deactivate that account. Below I attached that profile account image please go through that.

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Jonge Heer

Oct 21, 2019
0

Hi Mingle has many scam jah just: some are real (i am)

never pay online.

i mostly do " match" then wait... after few minutes: -profile has delete- hahahaha or after THE match; they send a short link to pay website

nah nah

time will tell... xxx JongeHeer

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ken

Oct 8, 2019
0

mingle2 is famous for keeping fake profiles on the site and deleting profiles that are not fake or scammers. I have been kicked off the site 4 times and after the site investigation my account was once again re in stated.

Recently, i had 10 messages and when i tried to message one of them i was kicked off the site. When i try to reach mingle the page is just white and in the address bar it says deactivated.

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cheryl dickerson

Sep 25, 2019
0

Please understand I got a message from Keith one of your representative, trying to add a photo via your system was a failure and distressing for me, this ADBLOCK message I have disable my ADBLOCK and still cannot ACCESS ANYTHING RELATED TO MY PROFILE. I did meet someone as a possible match in Sitka Alaska we had one contact one and now cannot reach him his id if it matters is Robert465 so please help me get on line an try too locate him again.

What your system tech needs to remove that banner message ADBLOCK I cannot be the only one having this issue. com also left a voice message today 9/25/19. Cheryl

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Deanna Crimi

Aug 3, 2019
0

Well I just want to know why I am Banned. I did nothing wrong Just blocked men who were talking Dirty to me. So can I at lease get an email why? com Warm Regards. Deanna C.

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Mimo Shika

Jul 23, 2019
0

-I deactivated my mingle 2 account last night and to my surprise my friends still can view me at mingle 2.please delete my account as i already find a serious guy for me.And he wants my account to be deleted in the site.thanks

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John Finnigan

Jul 21, 2019
0

com/user/view/27719090 This is a member with the user name runaroundsue, this member somehow obtained my personal email address and emailed me about her account being deleted. I have reported this to mingle2 and you are still allowing them on your website.

I find your lack of security disturbing and worrying. All I require from yourselves is the contact details of your legal department as I fully intent to take this matter to court. Your site is full of scammers which you allow back on time and time again and I have had the same old email about your security being outdated but you should see an improvement in the near future, for over 7 years and

there is no improvement which leads me to believe you have no security measures in place and have no intention of updating any such systems.

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Steve

Jul 19, 2019
0

I was banned from Mingle2, Don't know why, no bad pictures, honestly trying to find relationship, after my wife passing away in Feb. this year. I'm 67 years old,, Actually aggravating, seems most people on here haven't been heard from in months, yet their profiles just stay there.

I've never talked bad to people, actually very nice and respectful, yet I'm the one that gets banned. It would be kind of funny,, but it's not... At my age it's nice to just have friends on Mingle2 to talk to.

I don't think it's very nice to just banned someone without a reason or a chance to say anything... Heck I get scams from young ladies all the time, I just ignore it,, but if you going to just go off what someone else says there will be a lot of us banned for not doing anything other than what your Mingle2…

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Babette Cummings

May 28, 2019
0

I need to cancel my account but the address on file for the account is no longer accessible and no longer exists. Can somebody please cancel that account or tell me how I can do that. I found someone I don't need this account anymore and I haven't been active on it in a very long time so I don't know why I'm still getting emails on it.

Thank you for your time.

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Lin

May 28, 2019
0

I got ban from your dating site, bec i guess i posted info. senstive to violate your rule...sorry i just joined your website in April 1st, didnt aware any place has rules set to be obeyed.

I am real person just a normal office lady in china, i just stated what i experienced that before (i was scammed by fake US soldier...sorry i can only attached 1 page for checking, the other pages failed to be sent all together), never mean to scam on any who i met from your site.

Pls check i never got complain from other members since i joined. All my conversation will be a good proof, pls help to check & verify.

What should i do to make your site to unlock my account so that i could use it as before? Is it possible pls?...

Pls release my ban, i dont want others on my chat list think i am a scammer,…

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lisa milligan

Apr 21, 2019
0

I am lisa milligan I have been on mingle 9 years I had logged on 4-21-19 I tried to answer some messages and I was trying to message some one who viewed me then this message come up about needing more verification of who I am mingle 2 should know who I am that im not a spammer scammer I don't put my phone number in my messages I put only my e-mail I want to know what the problem is and

I want to know now thank you lisa milligan I attached my photo of who I am I now where my hair shaved I just wanted to send you a pic of when I had hair

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naresh

Apr 16, 2019
0

I need my money

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David Volenine

Mar 14, 2019
0

I was banned for no reason and would like to be unblocked so I can deactivate my account. Thank you

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Richard Pigott

Mar 1, 2019
0

I was deceived into thinking making only monthly installments for this service, instead of paying in full 6 months.

Also when I roamed local dates all the listing's of females were not in my location. I think this service needs upgrades and improvements. I am dissatisfied with the service and will deactivate my account thank you for your time. Sincerely, Richard Pigott.

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davis

Feb 25, 2019
0

this dating site is shit because i cant receive a verification email...your company is playing with their customers

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davis

Feb 25, 2019
0

this dating site is shit because i cant receive a verification email...your company is playing with their customers

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:(

Dec 27, 2018
0

Uploaded wrong pic and got banned! Please help.

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JOHN AEICHELE

Dec 19, 2018
0

Paid for membership and nothing works still ask me to subscribe I dont want to be charged for anything till this is resolved

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juergen

Nov 13, 2018
0

I don't like it when I decide to deactivate my account and I wind up banned

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bethb

Oct 5, 2018
0

i can't send and receive messages

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David C. Wallace

Oct 3, 2018
0

I have not been using your "free" service and was woefully surprised to receive the xharge from mingle2 through paypal. Please close my account, return my payment, and contact me to confirm that these things have been done.

David Wallace, dcwallace59@gmail.com

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A

Sep 25, 2018
0

Your site is being used for very nefarious reasons. In Arabic man who calls himself Jude 074 has been identified as being someone illegally in the United States suspected of terroristic activity. I have been with the police and the FBI all day.

I've not met this person in person. I do however have tons of pictures of him multiple recordings, hundreds of texts. I also have everything downloaded from his phone through friends of mine who were able to do that just by knowing his phone number.

The things that were found were so alarming, I am now being questioned about my interaction with this person and willingly allowed them to download everything off my phone. You people are fucking scammers and dangerous. You know what the fuck you're doing, and I'm going to do my best to make sure the…

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John west

Aug 3, 2018
0

BEWARE Do not use this site it is full of scammers. And they wont let you delete your account after joining it. Its full of email scammers and hardly any genuine real people on there! Dont join it!

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mary lisbarg1

Aug 2, 2018
0

i was unable to send message to my friends i was ask to request for admin to proof am real

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Alan Colgrove

Jun 28, 2018
0

Why was I banned fro mingle2 website? I was not given any notice or option to correct what may be the problem! I want to know that all pictures that I uploaded have been deleted permanently and are definitely not being used or sold by any of your affiliates!.. You should communicate with and contact people who you think violated any rules and let them know why so it can be corrected or they can choose to leave and delete their account themselves!

All you have to do is lock their account and first then ban them if they do not correct whatever!!!! I better not find my pictures on another website used to draw people in - is this site and others a scam? I'll be watching............

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Anil

Feb 15, 2018
0

For past 3 days I have been getting a repeated message that I should ask for Admin. review. I must have done that at least a dozen times. I continued to get the Popup message immediately on clicking send button for any message sent by me. I then wrote about this (twice) on the page which appeared on clicking contact us button at the bottom of the page.

Finally today morning I received a mail from Mingle2 that my account has been cleared and that I should now try to login to the site. To my horror I got the words banned when I tried to open the mingle2 site.

I will be grateful if you kindly help and explain why all this is happening.

warm regards Anil

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pmayal

Feb 12, 2018
0

why does my account come up banned

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Phyllis Uzzle

Jan 12, 2018
0

I have been on this site for a little while and everyone I have met are scammers. It is so disappointing. Please remove me from this site ASAP. I want no more to do with Mingle 2. Thank you in advance. Phyllis Uzzle

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Beverlyshippani

Dec 25, 2017
0

Why would you people deactivate my account. For what reason

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samson38

Nov 30, 2017
0

i can't recieve a message on mingle2, people can not send me message have try many times i could not recieve a message you people should help me

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Ruby Langille

Oct 25, 2017
0

He has added himself to at least 9 profiles of hi, He HAS hacked my account with you. And every time I want to check the Matches his photo only comes up. I am 77 and looking for someone in my age bracket.

He got angry and hacked my account with you. I tried to Block him but he does it over again. Pleaase kick him off that site. S. Canada.

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Luke

Aug 11, 2017
0

This stupid worthless site banned me for no reason. Restore my profile or I will give you bad reviews and not stop until you are out of business.

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hannahthiot

Oct 28, 2016
0

I cannot read my message nor to reply. Please why this or I should out my account out from site

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Kalaiselvan

Oct 21, 2016
0

Hello sir this kalaiselvan from Nashville tn. I couldn't be open my mingle 2 ac. If I put my user name and password it show me banned. I would like to open me mingle 2 ac. So please help and solve this problem

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uhama

Oct 7, 2016
0

my text is not going, it keep on telling me to provide more information to show am the real of the account

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ravi

Oct 7, 2016
0

i am not able to operate my account .....as soon as I try to send messages , an admin box appears & informs to review my account to prove that I am not a scammer.......sent several complaints but till now the problem exists ....pl try to resolve my problem.

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Paola

Sep 29, 2016
0

I'm new on this network. I would like to know how i could fix a specific range in age for my matches. I just want to receive options between 35 and 45 years old, not from teenagers. Can you help me on that? Thank you very much.

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Elvis

Sep 26, 2016
0

I have a admin message showing every time I want to send message or read message and this is getting on my nerve already. I can't send a message out nor read anything, so please do something to this and be fast about it thanks.

My attempts to contact Mingle2 support have ended in nothing but frustration so far. I have tried the help forum as well to chat with other users, but that is no help.

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scott

Sep 8, 2016
0

I have a admin review pop up that is very annoying and appears every time I send a message. Since Mingle2 will not removing it I am adding my complaint here. Please have it removed or I will cancel myself off the website.

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Rita Short

Aug 13, 2016
0

The entire dating site is full of scammers. It is a breeding ground for dishonest men with false profiles assuming different identities. One particular man claimed to be an American doctor working in Syria. He later messaged me, in broken English that he wanted to meet a European woman, thinking that he would have access to come to Europe.

This has really shaken me a little bit because it is vey depressing. The war in Syria, has nothing to do with me and I am not interested in these men from countries at war. It is very unsafe because they could be terrorists. I am very concerned!

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Fred

Jul 18, 2016
0

We need additional information from you to prove you are a real person. This is to improve the experience of our members from not receiving spam. To continue to use Mingle2, please request an admin review on your account: iam not able to solve the problem kindly notice it and solve it.

Where is the best customer service phone number?

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Mark

Jul 3, 2016
0

Not receiving the verification code for my account. This thing is ridiculous, I wanted a simple online dating website.

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Victoria Murphy

Jun 26, 2016
0

I have been on mingle 2 now for nearly five years with no complaints. I was talking to someone on the site earlier today and without any warning was cut of and banned with no reason given as to why? Could I have an explanation please because I really do enjoy using the site and have never been banned from anything before in my whole life.

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Raymond

Jun 20, 2016
0

I'm an existing member of this site but recently I couldn't send any messages. Each time I try, it tells me "We need additional information from you to prove you are a real person. This is to improve the experience of our members from not receiving spam.

To continue to use Mingle2, please request an admin review on your account"

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shane tobin

Jun 13, 2016
0

Still no reply back to any of my complaints. At this point I am absolutely fed up with this at this point why have I not gotten a reply. I had logged in numerous complaints and no reply from Mingle customer support.

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Robert Malloy

Jun 6, 2016
0

I try use my profile but l can't login. The login will not take my email or user name. Please correct this so l can use my profile and start messaging again!

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sandeep

Jun 4, 2016
0

I have problem with sending messages it's been blocked I can't send messages help me...and please. I have requested administration but it's too late response, still I didn't get that it's been two days free my account.

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vijay

Jun 1, 2016
0

This site is showing banned on my mobile. Can someone help me restore it immediately?

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Smith Anderson

May 18, 2016
0

I'm having problem using Mingle2 its shows a popup message saying "please request for admin review". Please can the admin review my account please? I have never had so many problems with this account, it's terrible.

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