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Mitsubishi

2.7
56 complaints

Address

6400 Katella Avenue, Cypress, CA, 90630

Complaints

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Mick Hill

Jun 10, 2021
0

00. To this date 10th of June my daughter is still waiting to find out if she has the finance some 40 plus days later. In this time I have requested that my application for guarantor be removed as I found the Business Manager hard to deal with in regards to the length of time my daughter had been waiting.

This is my daughter’s first loan for a new car and I understate this would take a period of time but not this long, my daughter is now starting to get stressed and suffering anxiety about this loan. 00 deposit which think is unfair.

My next port of call will be the automotive ombudsman if Mitsubishi Australia can’t get her the deposit back. 00 in sales for Mitsubishi. I would like to receive a response to this email as soon as possible please as to put my daughter s mind at rest. Thank…

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Tina Poulton

Mar 17, 2021
0

Bought a 2014 triton on the 13/07/18, with 43245 km on adometer at 52742 km started over heating on the 12/12/18 motor replaced. Took almost 2 months to get triton back. On 6/11/20 went back to Mitsubishi Launceston for a stress test due to over heating and engine light coming on, passed test told to keep an eye on it.

18/02/21 overheated towtruck picked up and bought it home due to been after hours. 18/02/21 delivered to Mitsubishi Launceston at 9am. Rang on the 23/02/21 told it failed stress test, had they had to contact head office to see what is to be done.

26/02 rang for update no update. 02/03 rang Mark was busy said would get him to ring back he never rang. 04/03 rang for update, Mark busy will get him to call me back, the lady said the head would have to come off and should be…

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N singh

Mar 13, 2021
0

Not attending my repair request

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Patrick Edward Molloy

Nov 13, 2019
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Had a major servive done last month on the 3rd October 2019 car had done 85543 kilometres. Drove round to my daughter's place on 11th November when ready to leave car would not start so had to get it jump started drove round to Frankston Mitsubishi to purchase a new battery after a while I was told they have a battery and

the cost will be $317 dollars. The problem was I only had $200 dollars on me and would they fit a new battery in and I will nip home (about 4ks away) and I will get the balance of the money back to them within half an hour.

a At 79 years old I was terrified that the car would stop again on the way home and it would not start again and not having a mobile phone I could not phone anyone. I thought that being a very loyal customer since 2012 and giving MITSUBISHI the best…

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Michael Harding I

Aug 15, 2019
0

I purchase a 2019 from a car dealership in Houston Tx ( Drive Away Autos), it was a Mitsubishi Outlande SELr vin number is (JA4AD3A32KZ018091), AFTER PURCHASING THIS CAR I NOTICED THAT WHEN DRIVING ON A CERTAIN SURFACE ON THE FREEWAY THIS PARTICULAR CAR SWAYS FROM THE BACK, Where I ALMOST LOSES CONTROL OF THE STEERING WHEEL. I went back to the dealership where I purchased the car from and they sent me to Mitsubishi dealership.

DRIVE AWAY AUTO stated that the car had a recall on this particular issue. after researching on the internet we found out otherwise that it was a recall... so my complaint is that if this is a actual recall and my certain VIN numbers is not on this recall then it should be because I'm having the same problems that the other Vin numbers that are on the recall list...…

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Imade

Jun 26, 2019
0

After i decided for 2018 RVR i went the following day to finish everything and it took them about 3 hours to finish the papers and still have to go again after 2 days get the car. I did feel some sale people didn't know much about the cars they have and its futures and needed to ask each other. Also i…

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Atef Khaniab Nejad

Jun 11, 2019
0

Dear Sirs,

I own a Mitsubishi Outlander 2015, I have bought it 2.5 years ago, I have done all services regarding Mitsubishi Service Manual timing in authorized agents. When I went to an authorized agent for 105,000 Km service, experts found some oil in cooling water expansion tank. More researches proved that Gearbox oil has entered cooling water. The situation was reported to central experts of Mitsubishi distributor and after a while, without any test or investigation, they easily accused me that I have used non original coolant , therefore that non original coolant has caused weariness in heat exchanger/warmer unit of gearbox and I could not use warranty for repairing my car! When I told them that nobody poured coolant in the container, as per periodic inspections done by authorized…

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Hardevsinh Jadeja

Jun 9, 2019
0

I received recall notice for my outlander car. There after I called on and scheduled appointment on 6/8/2019 at dealership center located at airport freeway Irving TX. This was a second recall as the same dealership failed fix the issues during first recall notice received sometimes in 2018.

I called the dealership prior to going to make sure that parts are in stock and I was told there is no issue this time. After dropping of my car I received a phone call from service manager that they do not have parts in stock and hence pick up the car.

I went to dealership and picked up my car and expresses my frustration as this happened second time with me. Service manager was rude and told me that if you want to complaint then go ahead and gave me phone wrong phone number to complaint and told me…

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Kandie Mayo

May 31, 2019
0

On May 30th I took my 2017 Mitsubishi Mirage G4 to the La Porte Mitsubishi Dealer where I bought my car. Because on May 29th my husband hit the trunk release leaver on the inside the car. The trunk lid popped open.

He got out went to shut the trunk lid and it would not shut. He back it under the carport, got out and looked at it. The trunk latch was not working right. I told him to bungy it close I would take it to the dealer have them fix it.

So on May 30th I went to La Porte Mitsubishi at about 9:00am. Talked to service manager (Brian) he said I will take it back and look at it that it may take 30 minutes. I said ok. Brain came to me me about 10 minutes and said that we had dented the truck lid.

It was not dented when I brought it in, it was the latch that wasn't catching. Brian said…

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Kandie Mayo

May 31, 2019
0

I went to La Porte Mitsubishi on 5-30-2019 about my 2017 Mitsubishi Mirage G4 trunk not wanting to close. Service manager came out took my car to the back. Came back and told me my trunk was bent. The dealership manager and another mechanic started working on it bending the trunk lid they got it to shut and when I got home opened the trunk and the plastic part of the latch broke.

They bent my trunk lid. The mechanic that was working on it said the latch was broke. My car has 46,000 miles and is still under factory warranty bumper to bumper. There is a recall on this car for airbag sensor.

They have not notified me about this recall. It was in there shop and let the car go without fixing this recall. When I was video them working on the trunk lid the dealership manager asked me why I was…

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MARIA RIVERA

May 28, 2019
0

I HAVE A MITSUBISHI OUTLANDER 2016 AND I HAVE CALLED THE DEALERSHIP PLENTY OF TIMES TO GET MY CAR FIXED FROM A FACTORY DIFFECT ON MY TRUCK AND THEY KEEP GIVING ME THE RUN AROUNDS. I WILL LIKE TO GET THIS MATTER TOKEN CARE OF AND MY CAR IS BEING RUIND EVERYTIME IT RAINS. MY CAR IS STARTING TO SMELL LIKE MOLD AND I HAVE 4 KIDS THAT SIT BACK THERE AND SMELL THIS NASTY MOLD SMELL BECAUSE THE WATER COMES IN FROM THE LIGHT BULB. I HAVE VIDEOS AND PICTURES OF HOW THIS IS DAMAGING MY CAR...

THANK YOU VERY MUCH MY CONTACT INFORMATION IS THE FOLLOWING MARIA RIVERA (323) 427-7271

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Wanda Doctor

May 3, 2019
0

Well Monday came we heard nothing so my husband call them they said the part wasn't in yet it should be ready Thursday of cause Thursday came no one called us so my husband went to the dealership to talk to them they said it was at the BMW shop Well I called the BMW shop they said they don't have the car there.

So we are very unhappy if we don't get the car today. We will never buy a car from City Mitsubishi again. And I will be filing a complaint with BBC too.

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Marci Lojewski

Apr 6, 2019
0

I bought a car at the Mitsubishi triplex office in cherry hill New Jersey and was misled and charged an unfair price on a used car. This is consumer fraud because the car was advertised at a cheaper price online and I was charged more.

I was told one price and was given another price.

Also, there was optional charges that I was not explained to about. I have tried to contact the dealership with no success. I would like someone to contact me or I will take legal action. My phone number is+18563047026.

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Richard Hemperly

Feb 19, 2019
0

I bought a ductless heat pump six years ago and it no longer works. I was happy with it until two weeks ago until the fan started to make noise. The installing electricians came out and said the Mr. Slim heat pump was no longer made and that they could not get into the fan blades to even clean them.

( They Quoted me $200 just to clean the fan blades)(to much but I was fine with that)They say they can not even use the outside unit since it can only be used with the Mr. Slim unit and it is no made.

$4700 is to much to pay for unit that can not be fixed or replaced for six years use wouldn't you say. Or are the installers full of #@*!. Please respond

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John caravella

Dec 30, 2018
0

Their was Noise coming from exhaust took to (Motor World in Wilskbare pa) replace a pipe,still hering noise. Took it back again was told nothin wrong! check it out myself and the whole Top of muffle had a big hole in it, and loud noise coming from resonator! Made another app.

told them what I found fix muffler and was told they check all fluids and brakes everything was good. Drove home and it seem like the car wasn’t shifting check transmission dip stick and it was brown fluid should be pink!!

I bought a extended bumper to bumper warrenty when I purchased the car don’t know if I have towing on it or car rentals motor world is the close to my house and they suck

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Joana

Dec 14, 2018
0

I purchased a Mitsubishi lancer at the Mitsubishi dealer in Victorville, ca on July 07, 2018. My plates expired on 09/2018 and still have not received my tags for my plates. The dealer in Victorville directed me to the Mitsubishi dealer in Costa Mesa since they are in charge of the dmv process.

I've called them and spoke to Karen and they given me the run around for the past 2 1/2 months. They told me that the vehicle I bought had a lien on my vehicle. I've spoke to the manager also and she has done nothing to help me.

I've even got stopped by police because of my plates and they stated that I need to fix the issue and that I would be given a warning. This has been the worst with the dealer in Costa Mesa. I am so upset that they cannot help me and all they do is give me the run around.…

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timothy totino

Jun 12, 2018
0

my 2001 mitsubishi galant has been in the shop for a little over a month now. they always tell me they will contact me to keep me updated but never do and i am always the one to constantly call.

it took them two weeks to even find the problem. they tell me its the fuel pump and fuel harness and that part is obsolete. they then tell me they called the nearby junkyards and couldnt find the part. i called myself and found the part and picked it up and gave it to them.

they tell me it will take 4 hours to install it and it has still been 5 days and they keep telling me they are working on it. i have been missing work because of it and i feel like they have just been giving me the run around and taking there time when i have expressed myself.

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Christoper A. Gorra

May 22, 2018
0

Good day!!!

I am very dissatisfied and starting to doubt for CarAsia Davao repair. my car was under insurance almost a year ago and need to replace the part for my aircon and replacement for my bumper, they did replace the bumper substandard, the color was different from the original color, they promise me to repaint it together with the replacement of my aircon part. but until now no one contact me, i tried to call Mr. Mark a couple of times, but barely he would pick up. i text, but no reply. last week i call him again and he was asking again for my chase number.. my god im using the car for almost a year and its very hot. i cant use the aircon its useless.

i am doubting the service of this company if you guys can really give full service on us. i used to have a long patience, but this…

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OSCAR L CRAIG JR.

May 18, 2018
0

Very good car ruined by teach that should not work on any car. Car held more than three weeks for timing belt change , car misfires badly. Car taken back to shop , car held in shop two weeks .

Miles listed in the in and out space is the same. half tank of gas gone and 120 + MILES ON ODIMETOR. Floor look like someone worked in a barn and stepped into my car. My car was used for personal transportation.

Returned car to shop , will try to work with business , but will turn to lawyer if necessary.

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harold lloyd barrett

Apr 11, 2018
0

On the 25th of march 2018 my 2013 Mitsubishi challenger which i bought in 2014 new simply stopped on my way back to Rockhampton from Brisbane ( rego 663 TOF ) just outside Gladstone now some 17 days later i am still without an answer as to when i get my car back they say they are waiting on Mitsubishi to get back to them to say if it is under warranty i kept up all my services by the local dealer and

my last one was at 78,000 it had 83,000 on the clock when it broke down i asked about a replacement car while it is getting fixed and was told i could only get one if i lived in Gladstone so now not only am i out of pocket a lot of money because i work at Bajool and have to travel to and from every day 80 klms round trip, but

i still don't know when i am getting my car back or if you are…

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Jesse Abner 2291 Luana Dr. East Jacksonville,Fla 32246

Jan 27, 2018
0

I went to City Mitsubishi 10575 Atlantic Blvd Jacksonville,Fl 3225 I was their for a buy back service I suppose to get smart watch and choice of one of 4-prizes it was so bad they couldn't find the gifts and then they gave me a cruise but it was not free it cost 500.00 dollars every time I go their or call Mr.Melvin Jackson we cant or no one return our call I don't like to be Lied too thank you concern costumer.Phone 904-232-0541 home 904-641-2325.

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Karen Miller

Jan 18, 2018
0

I purchased my 2017 Outlander Sport ES on 12-4-17 from the Mitsubishi dealership at 431 Hospitality Lane, Myrtle Beach, SC 29579 During the purchasing process, I had requested numerous times that I wanted a car with a navigation system because I drive for my job. I was told numerous times that it has a navigation system.

So I decided to purchase the car even though I did not really want to spend that much money but I did so just for the navigation system. When I returned home with my new car I discovered there was no navigation system.

I called the dealer and they told me I needed to download an app onto my phone and it would work off that. I did so and still no navigation system. I returned to the dealership and was told that this model did not come with a navigation system.

At that…

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Judy T. Agoyaoy

Jan 15, 2018
0

We purchased mirage GLS on July 2016 at Malolos Bulacan. Unfortunately, for some unknown reasons, I began to experience inconvenience starting Oct last yr because d doors wont lock though the remote control works well. We then endorsed it to carworld malolos where we bought it knowing dat it is still under warranty.

We are so FRUSTRATED AND UNSATISFIED by the way the representative of ur company is handling our case. We are always getting the runarounds and I am getting impatient already because people there wont do anythng to fix our car.

We have been waiting for almost 2 months now. We kept on calling but everytime, they would set dates, they never comply. I dont think that they are doing their jobs in there. Is it because it is under warranty- meaning we are not suppose to pay…

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mario zaino

Nov 20, 2017
0

service has been HORRIBLE! I have had a complaint since 2015 and it has NOT been handled! WORSE service in the auto industry I have EVER encountered! Have not been able to contact mediation manager, nor customer service. I will NEVER recommend a Mitsubishi or their service to anyone!

M. Zaino 850-602-0843

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Tim Anderson

Oct 31, 2017
0

The recent television commercial for Mitsubishi Outlander is just absolutely annoying and irritating. It just makes me switch off. It would have to be one of the most annoying songs on television at the moment. It just makes me cringe and want to get up and walk out of the room.

Its like a form of pathetic torture. What moron decided on that song for an advertising campaign? Its just plain annoying and stupid.

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alfred schembri

Dec 8, 2016
0

i both a new 2015 lancer 5 months a go from gateways in Wollongong is it sea Post to have rust at the back under the car ?

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Donna Williams

Oct 31, 2016
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My vote is less than 1. What is it with Mitsubishi Service Dept. MacMulkin Car Dealership 5 Rockne Dr. Nashua NH. Made 2 appt's for Protective Coating Purchased with Car. Both were not scheduled by the service department as promised and I am forced to either do it myself and bring it to the coating dealer or continue paying for a product I have never received. Also my service light after the service was performed still goes off when I start my car. Just reached 2000 miles. This is my 5th Mitsubishi.

I went to another dealer in a neighboring state because of the horrible service I received from my last dealer. Now receiving the same unacceptable service with my new dealer. Well my lease is for 3 years. Based on the horrible and unacceptable service received after purchasing your vehicles…

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Robert Bulte

Apr 27, 2016
0

I have a broken rear glass in the lift up door of my new 3 months old Pajero QE Sport and I am told Mitsubishi have no spare glass in Australia and I need to wait 6-8 weeks for one to come from Japan. What sort of rubbish service is that?

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Sandra

Apr 26, 2016
0

Mitsubishi TVs it's been 6 years and my 65 inch TV has stopped working. It comes on then after a few minutes goes of nothing appears on the screen.

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Wylene Adams

Apr 13, 2016
0

I purchased a 2014 Kia Optima from Albany Mitsubishi in December 2015. 00 a month. On 4/4/16 I returned the car because it was smoking from the tail pipe. They told me at Kia of Albany that it was a internal problem with the motor.

The salesman at Albany Mitsubishi told me that there was a chance that they would not repair it, even though I have a 60,000 mile warranty. The car only had 24,000 mile when I purchased it. They told me they needed records of oil changes done by the owners before me before they can fix it.

I just don't understand why I have to suffer the actions of others. I only had this car 3 and a half months. I believed the sale man when he told me I was getting a great deal, but come to find out I purchased a lemon.

Only thing I want is for some one to PLEASE help me. I…

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Margarita Hernandez Rivera

Mar 22, 2016
0

I purchase a Mitsubishi Outlander Sport on 3/15. I was told by the sales person Scott Payne at Gilma Mitsubishi that I was getting 2 keys with the vehicle but he did not had the second key and was going to call me back to get the second key. I have being calling and leaving messages with the Mitsubishi corporate offices with my complaints and getting no call back.

Today when I call and asked to reporting he answer and told me he does not have the key. I believe that if I was promise this I should get my key and it should be the dealer responsibility to keep the promise. He assure me I was getting the second key and know they are backing out on that promise. I fell Mitsubishi should be responsible and provide me the second key for the vehicle.

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Cindy Whittington

Oct 22, 2015
0

Driving on the freeway on 10-18-2015, my Eclipse, started to vibrate/shake, lost the ability to accelerate, check engine light came on, vehicle started to smoke (under the hood), while in the fast lane on the freeway, had to cross lines of traffic to pull the car off onto an off ramp. Took to mechanic, told of the issues hose broke, leaked into transmission/radiator.

Took to Mitsubishi where I was told to by dealership (where I purchased the lemon and where my extended warranty was held). Mitsubishi told me that Ford warranty company would not cover anything to repair the vehicle.

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wilson chiew

Sep 14, 2015
0

Due to the manufacturing default, my Mitsubishi Lancer has forced to do skimming on the Rotor Disc periodically (Once in 6 to 8 months), the last time (2 year ago) when the workshop did their skim on the front Rotor discs, it went spoiled not functioning at all. The engineer replaced a new one for me, but it only last 2 years or less than 35000km and spoiled again, after the workshop went to do the Rotor discs skimming.

All those costs (changing absorbs) I have to bear on it by myself. I hope Mitsubishi can take things seriously when those issues are caused by your company but not the consumers.

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