Monro Muffler

I have just been cashed out but my car still isn't done. i was told this shop closes at 7 and my car wouldn't done. I have not eaten and am trying to start a business. I do not have hours to hang at a garage.

I would have gladly picked it up in the morning. I don't understand how this is happening.

Went in with a noisy power steering pump on my 2007 Chevy Uplander! Paid my bill in full, went over and started my Van. It is as noisy as it was when i dropped it off. They act like it is okay, and ready to take home!!

Totally unacceptable, i am waiting for the store manager Kevin to arrive, to make it right. If he refuses further or states he can't do anything else. i WILL turn this matter over to my attorney!!

I had an oil change done at the 3008 Elmira St, Sayre, PA 18840 location on 11/13/2016 at 11am. When the appointment was booked, I also put the words "oil change only" in the online form. As per usual this was ignored and the tires were rotated even though I was pretty specific about not doing it. After the "competent" employee hand screwed the lugs on, The following day I had an appointment in Mountain Top PA which is some 2 and a half hours away.

After hearing what sounded like scraping we decided to pull off the road in Wilkes Barre to discover to our horror that 2 of the rear lug stems had snapped off, and the other rear tires lug nuts were hand screwed on which could have in reality made me lose both rear tires in a 65mph freeway situation. I want a full reimbursement for not only…

Monro Muffler have had my truck for the same problem 5 times and it's not fixed correctly yet. They also missed delivering my truck on schedule 3 times causing havoc with my work schedule and getting personal agenda items completed.

I an extremely dissapointed with my experience at Monroe Muffler in Elsmere Delaware. I would like something done. 00 and it's still not right. Please contact them and tell them address my complaint.