Motel 6 logo

Motel 6

2.0
795 complaints

Address

4001 International Parkway, Carrollton, TX 75007

Customers report severe issues with room cleanliness including roach infestations, mold, and dirty facilities. Staff behavior is frequently described as rude, unprofessional, and unhelpful, with managers often unavailable or dismissive. Additional problems include billing disputes, lack of basic amenities, poor maintenance, and inadequate housekeeping services.

Common Issues

40% (139)
dirtyroachesmold
30% (104)
rudecursingharassing
15% (52)
no refundchargedovercharged
10% (35)
no towelsno housekeepingno service
5% (17)
drugsharassmentprivacy

Complaints

Motel 6 logo

Gina Wilde

Sep 20, 2022
0

Sunday night..9.17.22, Monday night...9.18.22 the motel 6 in Casper Wyoming has not had hot water. We are working in the area so it would be nice to take a hot shower after work.. can somebody please do something about this...also the air conditioning is out also..had to go buy a fan to put in window to cool down...this place needs help

Motel 6 logo

Amber Agapiades

Sep 19, 2022
0

I had booked the trip through Expedia at a motel 6. Paid with my credit card, received a confirmation email and everything. When I arrived at the property (I was dropped off because I had confirmation the room was booked via email) the manager at the front desk told me that my card had been declined and that he could not book my room.

When in fact I had a confirmation number and even check with my bank and funds were taking for my account so I knew that that was wrong information. The manager proceeded to tell me that he would issue a refund on my card but I would have to go pull more cash out for that night to visit and that he would only accept cash. Plus a cash deposit.

I have to call Expedia, who in return called the motel 6 in the manager still refusing to book my room saying that…

Motel 6 logo

Lynn

Sep 17, 2022
0

I had been working at motel 6 for about 6 months now . And a few days. Ago my boyfriend followed me to my job where he became very violent.. I reported the abuse too my boss who did not even make him leave. My job.

Instead I was left to work all night with a abusive man abusing me all night !! I had the following day off and the next day was told I was no longer needed! I was fired. My boss then asked my abusive ex if he wanted to come back to work!!

If this is any reflection on what motel 6 stands for then it's. A sorry situation!! I wouldn't recommend anybody to work for this company . I was abused at work. Failed. To keep safe and. Then fired !! A discrimination lawsuit is in the works now but the damage has already been done .

Motel 6 logo

JOAN DAGUE

Sep 17, 2022
0

THE ROOM WAS A FILTHY DIRTY SMELLY MESS. IT EVEN HAD BED BUGS IN THE ROOM. THE SINK WAS BROKE. THE BATHROOM DOOR HAD A HOLE IN IT. THE FLOOR HAD BURN HOLES IN IT. THE CARPET WAS NOT VACCUUMED AT ALL.

I WILL NEVER STOP AT THIS MOTEL AGAIN. THERE WAS DOG SHIT ALL OVER THE CARPET.

Motel 6 logo

Michael Casaus

Sep 16, 2022
0

This was a disgusting hotel. It looked like it hadn’t been cleaned in years stains everywhere, no amenities at all. Full ashtrays everywhere. They take a $150 deposit which I still haven’t gotten back. I asked the manager about it and he had to be the rudest man I’ve ever met. No customer service whatsoever.

He assured me the money would be returned. It’s been 15 days still no money.

Motel 6 logo

Joel f brier

Sep 15, 2022
0

Attempted to stay at there facility listed as Chattanooga Airport. It was and I’m sure still is a SHITHOLE. Apparently a place for people to hang out outside lol night long. Filthy grounds, the elevator closed in 2 pieces, no permits anywhere.

5 trips up and down just to get in ( I’m disabled). The phone cord was ripped out of the phone, I arrived at 9 pm and finally bailed at midnight. A real shame for this company. Never again. JBrier

Motel 6 logo

Karen Lee Billings

Sep 14, 2022
0

Yes I checked into the motel 6 on fairlawn in Topeka Kansas on the 9th while I am looking for an apartment. Well I was paying a daily discounted rate for disabled senior The manager talked me into paying a weekly rate as it is cheaper in the long run HOWEVER he failed to mention or indicate in any way shape or form but

if I was to check out early I could not get any amount of rebate or refund. Had I been informed properly I never would have paid the weekly rate and would have stayed daily As a 70-year-old disabled senior lady I find this to be fraudulent and completely unethical!!!

When you consider that the management as well as most of the front desk clerks knew my situation and new that I was only here temporarily while looking for an apartment and was going out daily and would indeed…

Motel 6 logo

Banisha deering

Sep 13, 2022
0

A employe was very rude to me at the Westminster north can she had an attitude as well as her deminor was agrsive then I asked for the corporate office number and she told me I can google it myself I even asked a out the manager she said that she doesn't have a set time to get in her name is Cindy she didn't say her last name

Motel 6 logo

Laura Wright

Sep 12, 2022
0

On September 3, 2022, my husband and I made a reservation at the Motel 6 in Danvers, MA. (Conf #: #25478701) When we arrived about 5 pm, we were horrified. The building looked like it was run hard and put up wet.

Old, whitewashed and worn out. There was trash pilled at the entrance, a mattress in the parking lot that kids were jumping on, and a very rough number of characters hanging about drinking and smoking. We were afraid to even get out of the car. We checked reviews.

Here are just SOME we found from last month. • There was trash piled in the elevator hallways. Police were called to the hotel and were noted both in the lobby and the parking areas. We did not feel safe and there was a note that told us to engage the deadbolt for our own safety in the room.

• They had issues with the…

Motel 6 logo

Tawnya Fults

Sep 10, 2022
0

The toilet in my room clogged at 7 pm at 8 pm my son was told we have to wait 12 hours in order to get a plunger. At 9 pm I arrived back and was disrespected and yelled at when I told her that this customer service is unacceptable, unhygienic, and she starts yelling at me that she only checks people in and doesn’t have a key to maintenance for plungers, towels, bedding, toilet paper etc….

How are we supposed to stay in a room and not use the facilities. Yesterday there was cockroaches (they sent a guy to spray right away when told) but to not be able to have correct and offered services is appalling.

Motel 6 logo

Arthur Walas

Sep 5, 2022
0

On August 20th, 2022, my wife and I stayed one night in Motel 6 in Seaside, Oregon. Up on the arrival, we found that the stairs and hallways have not been vacuumed for quite some time. When we opened the door to our room, we've noticed that our floor was not very clean.

It was not properly swept and there were spots in various places, which indicated that the floor was not mapped either.

Also, for the price that we've paid, we were expecting some basic amenities in the room. Usually the motels provide shampoo and conditioner for their guests, and there were none.

Also there were no Kleenex tissues as well. It would also be nice to have couple of water bottles in the refrigerator, especially for a hot days in the middle of the summer. In the past, I've stayed in many different locations…

Motel 6 logo

Misty Allen

Sep 5, 2022
0

I paid $283 dollars to stay in the worst place ever in Myrtle beach motel 6 on Frontage rd, all hotel near where booked already, so we had to stay or either sleep in our car, mind you I have children with me and 353 miles away from home. This room was absolutely disgusting, I want my money back. Looked like crack heads lived there, room looked nothing like the online photos, Absolutely false advertising.

Motel 6 logo

Sandra Natale

Sep 4, 2022
0

MOTEL 6 MOUNT PLEASANT, TX 2502 West Ferguson Rd , Mount Pleasant, Texas - 75455 As you can see the door doesn’t fit the frame. No amount of locks will keep me safe if someone or something wants in. This is the first motel 6 I am totally discussed with.

And if I thought I would get my money back I would leave. The trim is coming off. The mirror is cracked at the top. The tub has mold and is in desperate need of caulking. If I survive the night I won’t be wasting my money on one again. One last complaint.

The lobby is outdated, dirty and the air conditioning is broken.

Motel 6 logo

Veronica Olguin

Sep 3, 2022
0

ST. & Camelback Rd. ONE SPECIFIC FRONT DESK SHORT BLONDE HAIR WOMAN!! RACIST, while my boyfriend sat outside by restaurant next door’s concrete bench, at around 8:30pm this old woman blonde bob hair cut with glasses demanded an identification or she’d call the police.

She usually works the evening shift, she has been very unpleasant with me already as well, 4 of the 10 bookings I have dealt with her and she has managed to make me feel unwelcome. I am paying full price not asking for discounts.

I lost my DL and only carry my “federal passport” the woman die not want to accept it, I responded with “what do you mean? ” Right then is when she did not respond. I can keep going with my other experiences with her only, now demanding an identification from my boyfriend proves to me she is racial…

Motel 6 logo

Shanta M Jennings

Sep 2, 2022
0

Hello, My name is Shanta Jennings, I am writing in concerns on my daughter Honasty Griffin, 17 yes of age. I was notified today that my daughter has been staying at the motel 6 with some African American big women that say she the manager.

Today I spoke with her she wouldn't give her name or room number. This woman has been getting paid drugs by my ex husband Joseph Keyron Rander to hide my daughter as a run away from me. The manager also allows Joseph to come and sale and use drugs there.

Every one works at motel 6 either in the homeless program and on drugs there the employees. My ex husband Joseph Rander has no say so or legal guardian to my children or child meaning he has no say so.

I'm seeking prosecution on both parties. The manager knew the situation the drugs she was getting…

Motel 6 logo

Jennifer Anne Shinar

Aug 31, 2022
0

I recently stayed in at Yreka Motel 6 where I feel I was discriminated. I had a friend tent me a room because I couldn't locate my ID. Everything was fine there was no incident but when I went to pay for another night with my ID, I was told i could not pay for another night and i wasnt allowed to rent a different room.

With valid I'd and cash in my hand. I've stayed for a month back in December and had zero complaints my room is always left better than when I arrive. I was then. Called an ASSHole by the lady at front desk because I was clearly upset and being treated unfairly before no other reason than I didn't come down immediately and pay I was 2 hrs past checkout time when housekerping vame earlier and

gave me more towels and i recieved a call from front fesk asking if i was gonna…

Motel 6 logo

Bertha

Aug 30, 2022
0

I came here and made a reservation and got to the room and found dead and crawling cockroaches I went to the office asked for a refund be use I didn’t want to stay here yet tried giving me another room I wanted a refund but they didn’t want to refund m money back.

Motel 6 logo

Broc Tabor

Aug 30, 2022
0

Waiting hours for my room, not giving my room I booked, rude room yelling at me, someone hammering for an hour in the morning hours.

Motel 6 logo

Tom Johnson

Aug 28, 2022
0

Stayed at Motel 6 Elko Nevada, room 111, 8-26-2022. Room was dirty. Sheets had sand all over them. Bathroom had not been sanitized. Will not stay at Motel 6 in the future. Clerk on duty was personable however there was snafu with room and by the time i went to my truck and back to room; key card quit working.

Went back to office found out my room was rented by another couple who got mad and left. Went to take bath in morning and found out shower and sink were dirty. They charged me three times for the room.

Had to go to bank and file fraud. Rating of one star is only because i could not give it no stars. Contact me.

Motel 6 logo

Mike Abikhalil

Aug 27, 2022
0

, My second complaint will be your room rates are misleading you have a sign outside the states a price but when we go in they give us a very high price so we are committed to renting the rooms since we drove 2 1/2 hours to get there. The third complaint is your staff at the front office which is management is very rude and very unhelpful in anyway.

I have photos and videos of the sewer water being all over me had to rinse myself off with bottled water! Looking forward to someone getting back to me with an answer thank you

Motel 6 logo

Loreena L Vance

Aug 24, 2022
0

I've been staying at the Lantana fl. Motel 6 and the price in the room never matches what my confirmed reservation price,in fact the reservation number I received from booking on line and the number I receive when paying for room is different, that's a few hundred dollars, No more runaround I need my money returned to me please. Thank you

Motel 6 logo

Jacob Rettenberger

Aug 22, 2022
0

Was treated horribly and rude I believe because of my race. Asked To stay another night after checking in to a room that had none of what I paid for and nooney back for the difference in rooms. Was told a rate for the 2nd night that was 60 dollars more than the one listed on the website, and was ignored by staff while I was trying to see about another night.

Motel 6 logo

Arthur Walas

Aug 22, 2022
0

On August 20th, 2022, my wife and I have stayed at Motel 6 in Seaside, Oregon. Up on the arrival, we found that the stairs and hallways were not vacuumed for quite some time . When we opened the door to our room, the floor was not very clean.

It was not properly swept and there were spots in various places, which indicated that the floor was not moped either.

Also, for the price that we've paid, we were expecting additional basic amenities in the room. Usually motels provide a shampoo and conditioner for their guests and they were none.

Also there were no Kleenex tissues as well. It would also be nice to have couple of water bottles in the refrigerator for a hot weather in the middle of the summer. In the past, I have stayed in many different places in Motel 6, but this one was a very…

Motel 6 logo

Elizabeth Mitchell

Aug 21, 2022
0

Upon checking in to a dirty room with soap stuck on the floor dirty floor not swept or mopped blankets with cigarette burn holes, not once did room service offer to clean or provide fresh daily amenities suck as towels shower soaps or hotel hand soap toilet paper. Or a bag to throw the trash out of the bins.

They had hired someone to pressure wash the sidewalks and my room was flooded with water and dirt and house keeping didn't offer to clean or provide a mop I asked if they had anything they gave me stained towels and said throw em away when your done. I've been staying 2 weeks and one more to go.

With booking error and miscommunication and trying to keep my room I ended missing an ultrasound appointment for my high risk pregnancy that I've been waiting 2 months for on the phone with…

Motel 6 logo

Tim & Marlene Gutzmer

Aug 21, 2022
0

The motel advertises free wifi which is a lie. Last night they told us all internet 8n the area is down which is another lie. I called and messaged friends in the area on my cell and their internet was up.

Their one ply toilet paper is the cheapest they could get. RUN,, FIND ANOTHER HOTEL

Motel 6 logo

Delia

Aug 21, 2022
0

Me and my boyfriend just checked out today at Motel 6 SeaTac. He hurt his lower back when he took a shower last night due to how the shower head was placed. It is meant to be for short people not for tall people. He is taller than the shower head and he is 5'9. So he either has to bend forward or back just to take a proper shower. We told Roy the front desk when we checked out and he apologized. But it doesn't help for my boyfriend's back pain.

Please call me at 318.505.0125.

Motel 6 logo

John Craig Anderson

Aug 21, 2022
0

This Motel 6 off of Coors Blvd in Albuquerque was a terrible place to stay the night. Rooms have no trash cans…No Blankets on beds… The outside is not swept at all. Trash in front of most doors…people ( Drug Attic’s ) up on landings yelling at each other all night. LOUD!!

Motel 6 logo

Elizabeth Streifel

Aug 20, 2022
0

Billings Montana north, filthy hotel, hall, stairs, room dirty,whole place stank like mold, top floor the ceiling was leaking in our room like rain. Worst place ever, thought the ceiling would collapse. Had to vacate and pay double at other hotel. Never again.

Motel 6 logo

COREY JAMES

Aug 19, 2022
0

The police was called out several times for two days I called them . I'm very very mad me and my family got no sleep for two days I just lost my money.

Motel 6 logo

Joyce Johansen

Aug 18, 2022
0

Rooms are infested with roaches, fleas, black mold, hole in the wall filled with spray foam, no smoke dectors, the floor was so dirty that my feet were black. I chose this motel based on the advertised photos of the rooms.

The rooms are disgusting, not upgraded and looks nothing like the pictures. We planned to stay 3 nights but after flea bites the 1st night and roaches crawling on the 2nd night, we checked out and left. 83 we expected clean, well maintained, and bug free stay.

Motel 6 logo

Sharlene M sackett

Aug 15, 2022
0

Thank you for reimbursed me but the way we was treated there we should have gotten all of our money back and now when we going to try to get a room we can't get a room we didn't do anything wrong and we kept our room clean because cleaned it our self because the house keeper don't do a good job it still looks dirt half the time they don't even change the sheets and

the way they treat people is not ok for custom services half of the front desk people need to leaner good custom services and they don't have none of that some of the people they have living there shouldn't be there I would be scared to let my kids go to get a soda with me or there dad with them it was gotten so bad there cops there all the time I have never been to a motel that we gotten treated the way we did I would never go…

Motel 6 logo

Elizabeth Martin

Aug 14, 2022
0

I had been staying at the Motel 6 in Alvin Texas, when they started the remodel and painting of the building. I stayed in room 120 on the side of the forest and the last room in the back. I had just bought a brand new car, 2018 Chevy Equinox, black in color.

They had painters that were painting on the opposite side of the building from where I stayed and parked my car. My daughter had told me that there was paint on the passenger door. I looked at it and they were little spots of the paint from the building that landed on my brand new car.

I did not tell the manager at the time because I had a lot of stuff going on. I’m now taking time out in response to the service, the quality of the room, the bug issue and paint that landed on my car on both sides and towards the front.

The following…

Motel 6 logo

Ryker Tapson

Aug 13, 2022
0

After checking in at close to midnight at the motel 6 in Ellensburg, WA because we simply couldn't drive anymore, we stayed at this motel. We woke early the next morning to continue our journey home to Idaho. Upon flipping the pillows and bed to ensure we didn't leave anything behind, I found an adult male bed-bug.

I took several pictures of the specimen, but as an arborist who professionally identifies bugs, no further research was required to identify it. I sent my wife to talk to the manager because she's much nicer than I am, but when she told me he was very rude and uncooperative, I went to talk to him.

I showed him the picture, as well as similar pictures on google of the same type of bug. He claimed his housekeeper of 20 years had the experience to know instantly, but I requested…

Motel 6 logo

M. Neveragain

Aug 13, 2022
0

I've had the unpleasant pleasure of staying in 3 different motel 6's lately, economics gave me no choice. None of them seemed to care about cleanliness or appearance of the outside, including parking lots, or inside if rooms. Some were worse than others in different areas but none were good.

They use to be a reputable chain, now they're dumps, mostly stinky trashy motels. I will sleep in my car before I ever even think about going to one again. I guess greed knows no bounds on collecting from dumps using their name, just keep the money coming. Motels 6's suck!!!!

Not safe places to stay.

Motel 6 logo

Linda Weldon

Aug 13, 2022
0

I am a travel nurse. I always look for motel 6 because they are pet friendly and because I am usually extended stay i am offered a deal. This time however i feel ramrodded because the staff here did not honor the deal the manager gave me.

I am to check out monday. The manager said to pay weekly and still get my special rate. I go to pay my days until checkout at my expected rate and nope. Girl at desk was not going to honor anything and I had to pay full rate.

Im not recommending this motel 6 to any nursing agencies out there EVER! And much less anybody else coming here to visit or work. You dont honor your agreements. Never stay here ever again!

Motel 6 logo

DANNY AND JEAN MEYERS

Aug 9, 2022
0

THE ENTIRE STAY WAS CRAP.

FIRST WE GET THERE TO CHECK IN AND THE ROOM WE WERE TO HAVE WAS ON UPPER FLOOR AND ELEVATOR WAS BROKEN. SO HAD TO WAIT ANITHER HOUR FOR A ROOM. GET TO THE ROOM TV IS NOT EVEN CONNECTED TO THE CABLE BOX WE HAD TO DO THAT.

TV STAND CONSISTED OF TWO GREEN FLORAL STYROFOAM BLOCKS WITH A NOTCH CUT OUT TO HOLD TV UP. AC NEVER COOLED ROOM LOWER THAN 76 DEGREE. SWIMMING POOL OUT OF ORDER AND JUST BY LOOKING AT IT THE THE WATER AND BOTTOM OF POOL LOOKED LIKE CRAP.

GO TO GET ICE ONE DAY AND OF CORSE IT WAS BROKEN TOO. THE CLERK SAID OH YOU CAN GO TO 3RD FLOOR. NO IT WAS OUT TOO. I WOUKD HOPE YOU MOTEL 6 WILL ADDRESS THESE ISSUES. I WILL NEVER GIVE MOTEL 6 OUR BIZZ ANAGIN.

AND WILL NOT RECOMMEND TO ANYONE. IT WAS MOTEL 6 AT RUIDOSO NEW MEXICO . WE STAYED 3 NIGHTS AND THE…

Motel 6 logo

Allen killebrew

Aug 7, 2022
0

My wife and sister is in one of your motels 6 in needles calif when the checked in the bath towels had stains on them by they went to the front and asked for new one the lady said that all the towels are like that because the corporate won’t buy any new ones

Motel 6 logo

Barbara Tubb

Aug 6, 2022
0

I am HOMELESS, had to use Visa (which ex already committed FRAUD with) police, victim services were involved. I did NOT have these funds, but had no other choice. This was one of the more reasonably priced motels in the area.

Oh boy, what a mistake.

First of all, they put me in a different room from the one I did the reservation with. When I opened the door, what a SMELL. OMG I do not know what it was it made me sick, gag. You know what, I did NOT complain.

I sprayed, got all soap out cleaned the room myself. The FRIDGE had a HUGE BAD ODOR as well, making my stuff smell. WOW!!! I pay for THIS??? Bed looked not like they had washed it and the curtains had stains on them as well.

) and I went to a women's shelter. The guy at the front desk WOULD NOT compensate me AT ALL for any days that…

Motel 6 logo

Michele Mitchell

Aug 6, 2022
0

I booked at Memphis online. Only to be charged 2 times again after I got there.

Motel 6 logo

Robert Winchester

Aug 5, 2022
0

They kicked a handicapped person out of a handicapped room because they wouldn't offer a discount because of of no ACI was already on a discount because of no television but I was not offered anything for 2 days with no AC with no ACI was told to leave

Motel 6 logo

Eboni

Aug 4, 2022
0

On the day I checked out I left my jewelry on the mirror shelf. I went to the gas station across the street and turned around and my room was already turned down when I got back, I asked the front desk and they went to find the housekeeper who said they didn’t have or see it and

I knew for a fact it was there. My very sick and elderly grandparents gifted me this set and it’s engraved with a special message and the housekeeper stole it.

Motel 6 logo

Regina Robinson

Aug 3, 2022
0

I understand that I didn’t stay at a 5 star hotel but there were a few things that were of some concern. I have attached a few pics of what look like mold in the light fixture and the area around it.

Also the bathroom the shower and shower curtain. But what for me was the fact that when my husband went to get toilet paper from the front desk the attendant never got up from behind the desk she literally grab the toilet paper and threw it to my husband through the partition not once but twice.

I understand everyone is short staff. A little customer service cost nothing. Look at the cameras that you have.

Motel 6 logo

Brian McCurrin

Aug 3, 2022
0

I was a recent gust at the Motel 6 in Houston, Texas two days ago and the young man with short braids was very disrespectful to me. He called me a dumb bitch and a nigger. I could tell he was having a bad day but I wasn't prepared for this verbal harassment by an employee of yours.

He refused to get a manager or give his name. Brian M

Motel 6 logo

Richard Derrick Brewer

Aug 3, 2022
0

Little over a month ago a female employee along with her boyfriend who doesn't work there harassed my ex-girlfriend. They called out a bunch of profanities or she did and I simply stated down the hallway as I was helping a gentleman move into a room that you need to be professional and I would calm down otherwise it might look bad and she might be reprimanded.

She didn't like that she pounded on the door after I closed it so hard the door shut and then there they both were at the door she was screaming about a no contact order which made no sense because why would you go to the person or to the room of the person that you supposedly have a no contact order which investigating the no contact or expired 2 years ago. It was due to the fact that she put it on my ex he was hiding in the room…

Motel 6 logo

Minhaz Mia

Aug 3, 2022
0

When I booked the room online, it said the room would be non-smoking. But one I entered the room, it was smelling of heavy smoking!!!

Motel 6 logo

Jennifer Fiedler

Aug 2, 2022
0

At first I was treated respectfully.. The room was not bad at all. The girl at the front desk had arranged for me to be able to stay in the room until around one or two to pay for that next day she said that would be no problem which if she had said no I needed to leave at 11 and

come back at one or two that would’ve been fine.

However I had a knock at my door at 9:30 telling me to get the heck out or they’re calling the police and they wouldn’t give me a reason that in my opinion is wrong unfair and I want to know why you know what my answer was I don’t know but I’ll call the police are you kidding me I have done nothing whatsoever wrong to be kicked out of this motel I want answers some heads need to roll I am disabled I cannot walk and

I was thrown out in the pouring down rain for no…

Motel 6 logo

Frank Mireles Jr

Jul 27, 2022
0

I stayed at a Motel 6 on 24 July 2022. The motel is located at7500 Louis Pasteur Drive, San Antonio, TX. The room I occupied was #014. These are the issues I feel need to be addressed for the SAFETY and welfare of other motel guests:

Smoke detector is hanging from the ceiling on its wires. The handle on the bathroom sink was completely loose. The floor planking is loose and warping upward; could become a trip hazard. There was women's hair on the pillow cases. Loose baseboard trim behind bathroom door. On a scale of 1 to 5, the cleanliness of the room would be 3.

I realize that Motel 6 is a "no frills" chain. But I strongly feel that the safety and welfare of its guest should be at the top of the list.

Motel 6 logo

Suzanne Hendricks

Jul 25, 2022
0

Pictures were nice actual hotel rooms were God awful!! Nothing was clean!! I’ve never been so uncomfortable in a hotel. We had to buy our own cleaning supplies and bedding it was so bad. I will never stay there ever again.

Location is horrible as well. I’d like to know what the possibilities are of getting refunded for cleaning supplies bug spray and bedding

Motel 6 logo

Sharon Seager

Jul 24, 2022
0

No Cups, bedsheets/cover wrinkles, no drain stopper in sink, Window open all night, did not fit frame, screen torn and out, I picked up the phone so I can call front desk, I added four hooks to the drapes that were falling off, Frige leaked water on floor, ad stated Newly refurbished site, no elevator, 78 yr walked up three flights of stairs carrying suitcase and cooler. Pd over $50++

Motel 6 logo

Bryan Lee

Jul 21, 2022
0

my wife and I are having our 20th wedding anniversary today. my wife reserved a room for two days thru booking dot com.

Well the lady here right now said we have to come back tomorrow.....she doesn't know how to check us in. she told us no refunds and she is lazy and clueless on what's going on.

my kids are in another room......the lady earlier did her job just fine.

so now on our anniversary we are sleeping in the parking lot.

Karen lee

8649908577

I called again and she claims they are full. I went and paid for another room but she still says the same thing

The lady just told me she doesn't care and used profanity.

Wow.....that was uncalled for I told her I was going to call management and she said to tell you she doesn't care. I tried to record it but ....

This lady has no place…

PreviousPage 7 of 23Next