I've been working hard all week to come home and noticed that Friday is no longer on Netflix and I am very upset just because it seems like it only been on Netflix for about a week or so can you please bring that movie back!
On my Ipad when you opened a movie or like Power Rangers, then didn't finish watching, you could go in and close out that particular movie. It would take it off the row of movies. It used to say recently watched, now it says continue watching.
You cannot close out the previous movies or items that you have watched or started to watch. I find it very annoying to have all of those opened items. After you watch a movie why would you want to leave it up there to watch again, and again, most people don't do that.
Why not be able to close it and move on. So you could have a 100 or more items opened and never be able to close them out and get rid of them. They said this was a change that took place on April 7th of this year.
That change is not working for me might cancel my Netflix account.
This months netflix has so little to choose from there has not been much added this month if a film has a 1 star rating why put it on there , I'd like to see more of what is excited more horror films more action films I understand family films are added but believe kids films should go under the kids section and not on the adult choices I am not the only who has said for the bank holiday weekend there was nothing worth watching and last month was no better!
I have deleted my account, my card is still there and I'm getting charged still when I'm not watching it. I would you like you to delete my account NOW! I hate this site.
You know that the quality of films that Netflix catalogs is horrible. In all classifications and all areas it is almost abusive how many absolutely crappy choices you have made to entertain me. When you cannot find enough American produced junk you search around the world so that you can find the lowest level of CRUD to insult my sensabilities.
You must know that we, the viewing public, are getting fed up. Here is my solution. Each month I purchase five to seven DVDs to complete my library and soon, very soon, I will drop you for good and for always. PS.
So far I have gotten several of my friends on board and the quantity of people continues to grow. Every day you do nothing to correct this growing problem. So, we will leave and buy DVDs.
95 extra that I should have been refunded for. These accounts used the same credit card. Spoke with a rep who was not helpful at all, only offered one month refund. Told him to cancel both accounts and I will never come back to netflix.
Will try Amazon prime and Hulu plus instead. Will also file a complaint with the BBB.
"Man on the Train" (French version 2002). Defective disc. Probably worn out. Did not play initially and continued not to after various attempts. Would like a newer disc resent to my account. It's a terrific movie and the results were disappointing to say the least.
I receive two discs per week. Try again.
Netflix now has horrible shipping times for the mail order dvd plan. There is an extra 1-2 business day lag in dvd mailing time EACH WAY. I called Netflix numerous times and they are very aware of the situation yet tell the customer "touch luck".
We have a long track record of 1 day mailing service each way, and in our local area, all of our letters still are making 1 day service sent to nearby cities in the region. They claim to be "working on the situation" but are unwilling to offer any solution for the long delays.
) , that in the interim they offer us single dvd plan members a two dvd upgrade for free until they can "work out" the mailing situation. They were not willing to offer any upgrades or even an extra dvd each week if I called them.
They were professional and polite, but…
I would like to report defective DVD movies. "Man on the Train" (French) was a defective DVD. "3000 Miles from Graceland" was a defective DVD. Please resend both films. Thanks.
So I pay for netflix and when I was watching something they say that many people are using my account. I am using the account only me. Does anybody else have my password? Please explain
I would like to use netflix when I tried signing up I was not able to due to having a prepaid card. I just don't understand why Netflix will not accept them. I use it to pay all my bills and purchases on the internet.
Why does Netflix not accept them?
I'm furious to find out that after I have cancelled my membership with Netflix , they have still been charging me for a service I am not using , in sod cases double charge. I demand they reimburse me ASAP !
Netflix needs to stop charging me now for a service that I am no longer using, this is akin to highway robbery yes? I am so tired of not working with professionals who will take care of customer service in manner befitting a real company. When I cancel that means NO. Is anyone else having the same problems with Netflix?
I am VERY disappointed that you removed The First 48 series from instant streaming. I deleted all the episode from my DVR to make room only to find out that I couldn't watch it on Netflix anymore. Im very ticked at yall for canceling The First 48.
That's the only freaking show i ever watch on there! Yall used to be good but now ur services suck and me and my hubby are going to cancel. The reason I ordered Netflix was to watch the seasons of the first 48 I no longer see it in my instant queue.
I'm really close to canceling my subscription with Netflix there is no longer a need for it!
So my wife and I get ready for bed, turn on the movie we rented from Netflix and on comes the previews which undoubtedly some consumers enjoy watching. We do not and after realizing we can not fast forward to watch the movie we begin watching regular tv. After 15 minutes of previews we tune back to our DVD to watch the movie we rented. Already qnnoyed, I pressed play and mistakenly pressed eject. Yes- I am waiting 30 minutes to watch my movie. Just give us consumers the CHOICE of watching the previews. After the price increase this is just another reason for us to move on past Netflix.
This is the last straw, tired of complaints about this company. They have done so much to lose my business...
I've been a subscriber to netflix for all but 11 months with there 2 dvd unlimited plan which is 2 dvd's out at once then when you send them back the same day they ship your next 2 , it takes 1 day to get to my areas local hub, over the past months i didnt have a problem until recently, i used to be to watch 6 movies/week now i'll be lucky to watch 2-4 per week as they wait an additional day to ship them out and
if it falls on a saturday then 3 more days, i've tired of calling and complaining about it cause its doesnt help not one sticking bit.!!!! 99/ month unlimited is a farse and netflix are nothing more than ripoff artists.
I have been a member of Netflix for many years. When changes were made in the last few years I have become disatisfied. Some of the movies I want are DVDs and some are streaming. I didn't want both, so I chose DVDs.
Over the last year I have found myself using it less and less, plus it takes 3 times as long to get a DVD as it used to, therefore less value in my membership. No need to complain about the post office on that one!
So I finally decided to cancel my subscription. I cancelled the first week in March. I had already paid for March on February 28, so I had the rest of month. The first week in March I returned my current movie and now it is March 17.
They have yet to send me another. That never happened before I cancelled. I can only think they have no obligation to send me a…
Im very upset to know Netflix took this show off. I guess they will taking all other shows off too. My mine reason for getting Netflix was to catch up on movies and shows like that. Guess i need to cancel my membership too.
Its always a mess up something is going and doing great.
Since 9/15/11 Netflex has been charging us for streaming. I only discovered this because I wanted to change my plan. When I called to complain I was told a lot of people have complained over the past year. It seems that streaming was free for the first 2 or 3 years it was offered, which a lot of us seniors knew nothing about, then they supposedly notified us by email that we would now be charged for it unless we said no.
Except a lot of us seniors knew nothing about streaming. Netflex will only give me back 1 month over charge credit. I am now trying to get my credit card to dispute the rest of the fradulant over charges. Please do all you can to get this complaint to the right people.
My 3 year old daughter received a gift certificate at Christmas for a 6 month use of Netflix. Went throuh all the sign up process including entering a visa number to register. Last month my card was compromised and was cancelled.
As I do not own a credit card now, Netflix sent me an email telling me my account was suspended as of April 1. 2012. I called cutomer srvice and spoke with agentleman who informed me even though I had already paid for the 6 month service with a gift certifact, I needed a new credit card so they could get authorization each month???
I told hi that if I got a prepaid credit card I would have to pay the fees on the card to get my already paid service, he said yes. I fundamentally disagreed with this. I asked to speak with a supervisor, "Shell" who reinerated same…
I have been watching Netflix on my laptop for quite some time with no problem. Now when I try to watch anything, it says I need to download Microsoft Silverlight Plug-In first. I do not wish to download this and I don't understand why Netflix would suddenly require me to download this.
I am very disappointed in Netflix for forcing this on me. I pay for their services and I should be allowed to use them when I wish.
i really like if they cud at list update der system and their movies and series collection because most of them that are been shown on my playstation are either been old movie or old episode which have already watched so it either they update it or i stop paying them and i stop using netflix thnks!
Removing 2,000 titles, huh? And not just titles that no one cares about. All the old-school Nickelodeon cartoons, Trailer Park Boys, and hundreds of movies. The press statement said that these were the titles least often watched, which after reading the list can not be true.
I pay to watch the things that I enjoy, that is the entire point of the service. Why would Netflix take that away, what part of that is a good idea? How on Earth is that customer satisfaction?
my husband had canceled his account with netflix when the dvd and streaming services became seperate. i thought that after over a year why not try it again. i signed up for the streaming service only and was incredibly disappointed with the selections available.
the first 10 items i searced for were unavailable, and i doubt i will keep the service. the titles i was searching for were not obscure, most very popular titles like nurse jackie, the soprano's, criminal minds, big love etc.
i thought that i might have more luck searching for a movie, so i typed in my favorite actress julia roberts. i was shocked again to find how few titles were available, and none made in the last 10 years!!!!!!
if netflix does not improve the selection of streaming titles availabe they will continue to lose…
I am complaining on here because I have just started my free trial and I heard that Netflix was good but now I have had a look I only wanted to see one movie and it is not on here. My best friend had hit the movie in his netflux but its not on mine. Really unhappy about this.
My dad Is a journalist and writes up about stuff like this and I am very closer to asking him to write something up. Unhappy with the service I am getting and want an answer why it's not in Netflix
we have had Netflix for three or four months now, and as for the picture and the quality of the movies they are working at getting a better picture, and they have been improving their service. my problem seems to be that the DVD service is always holding the same movies, we see no rotation when it comes to the movies for instant watch and DVD'S sometimes our family thinks of a movie and when we request it , it's on DVD , those movies don't get any rotation and unless you have the DVD service,we won't be able to watch the movie.
we have been waiting for movies for three months, and they are still on DVD , does this mean they are never going to be on instant watch at all? we end up going to the video store to rent the movie, and it doesn't make any Sence to pay money to not be able to…
I tried registering for a free trial on 10/1, was told no fees for awhile. After filling in all of my information (including credit card info), I received a message stating that I was not eligible for the free trial (I had an account years ago). I did not know that message meant that they were still signing me up and charging my credit card. I wanted the netflix for a trip I was taking. I just got back from my check, catching up on expenses and noticed a monthly charge on my credit card on 10/3, 11/3 and 12/3.
I called for a refund and was told they'll cancel my account and refund the 12/3 charge, but they cannot refund any charges past 30 days - even though I did not know I was a member and the service has not been used. I was not notified (by email, phone, etc.) I'll be contacting the…
Apparently Netflix is not all about customer service. Unauthorized charges for Netflix services totaling $47.94 were made against my PayPal account over a 3 month period. First, the fact that 2 different accounts were opened and being charged to the same PayPal account each month did not raise a red flag with Netflix. Next, one of the accounts opened had not even been used. I was told by their customer service that they had investigated and determined that no fraud was committed.
The supervisor I then spoke with informed me that she could do nothing for me and to dispute these charges with my bank. My only mistake was not paying close enough attention to my checking and PayPal accounts. It is a sad state that a company like Netflix with a net worth of $2 billion needs my $47.94 so…
I am angry that netflix removed the series The First 48 Hours from my queue. I had no idea that was going to happen so I missed about half the number of shows.
Dropping shows that have been queued shows a blatant disregard for customers. This is further shown by not having any simple way to convey complaints. This type of service motivates me to seek alternative means of obtaining video entertainment.
I have a streaming only account. With the implementation of the new streaming only system, Netflix has significantly reduced the number of movies available as compared to the combined streaming/mail in program. The results are a restricted number of choices, determined and changed by Netflix. I was watching a series and all of a sudden it was no longer available and the series has been off TV for over 10years......can't be because too many people were watching it!!
Why did Netflix reduce the number of available videos.....most of them of old, off air, or low viewership anyway so the mail-in crowd isn't going to be losing anything in the process.
I see this as another attempt to up the corporate profit margin because there is no real competitor to Netflix. Why couldn't Netflix just keep…
my netflix doesn't work right anymore, the words don't match up with the lips, everything isn't synced anymore, it goes in slow motion, and then fast forwards and then it freezes. It never works right. I tried uninstalling Silverlight and then reinstalling it. Still it won't work.
I don't know what to do to make it work. I stop it I pause the show and restart it. I turned off the browser and restart it. I log out and re log in. I turn off the computer restart the computer.
Nothing I do is working! What is wrong with your product? how do I get it fixed? if it keeps not working I will discontinue to use netflix in the future and withdraw my membership!!!
Netflix is loading a long time. I pay good money for my subscription every month and I expect it to load quickly. I'm sure everyone is having issues but they should at least let you know what the problem is and how I can check to make sure it's not MY internet connection slowing things down.
Today I'm upset about netflix.
Netflix is not loading movies and got the same message but not playing any movies. The device says cant get this title right now come back later. I tried other movies and they all none will upload. i went for more detail and it says were not connected.
That happens often and Iwould like it fixed.
Ok y'all seriously need to fix some issues. It is loading slowly and no it's not my internet connection. It freezes when I try to go to search engine. It tells me that I have exceeded the max parental controls even when it's set to adult.
I have been watching a show and I log on and go to watch it again and that message pops up even if I click on a child's show like Barney it still does it. I have to sign out and sign back in to get it to work.
Please fix these problems it has been like this for a few months now and it's getting really frustrating.