Nike

I recently filed a claim on a pair of Nike SB Chron canvas shoes that were defective (tearing in the exact same place on both shoes). The shoes were only a couple months old and I wear them primarily only indoors.

I have 4 other pair of the exact same shoe in different colors with no problems whatsoever. Ultimately, the claim was denied with no follow up email giving an explanation, not that the reason matters to me. I am a preferred Nike customer and fully expected Nike to back up their customer service by either issuing me a credit or replacing the shoes. Super disappointing experience.

Today Jordan retro 4 shoes dropped and I was waiting all week to purchase these shoes. I followed Nike's instructions as to update everything which makes the online (waiting line) go better for a "FAIR" chance to purchase these. So I was logged in (as a member) ready and waiting and at exactly at 8am MST when they dropped (available) I hit the button to purchase (or be in line to purchase).

Long story short, it kinda felt like it was buffering or ( what I thought) was the process while waiting. Couldn't tell what it (website) was doing, and every other kind of purchase always say DO NOT refresh, so I didn't know what to do.

After about 10 min with. out any. change at all just the same screen (like it was waiting to give me my receipt of purchase) I refreshed and started the process again…

I bought a pair of glasses for Nike and they didn't even give a case. How do you spend 500 plus dollars for glasses and frames and not get a case for it. Oakley provides cases so does Ray-Ban. It just blows my mind such a huge corporation which I've been buying Nike since I was young kid doesn't include a case for your glasses let alone a cool case and it said Nike or something

Would like to why you people will only send some shoes to certain states and never let some people hit big hype shoes and why you say bots don’t work on your app when it happens every hype release the same people seem to get those shoes all the time ?? Wonder how well I’m just letting you know your release procedures are wrong and the bots and shops are wrong thank you Donna Cooper

How can you charge $200 for a pair of shoes and feel good about that. I've always bought Nike and shoes clothes. No longer will I $200 really wow. Lost a customer!

I notified Nike of a faulty product indicating I was a Mom n unable to normally get things for myself given the I had several teenagers that played sports year round n could use up their product within 2 months n i didnt give it a second thought.. no big deal they were well worn not and I've repeated this patter for years.

But last year I splurged on a pair of white sneakers. I stored them over the winter in my large supply of Amazon bags in a un weathered place. I contacted Nike to discuss the issue referencing all non fabric material turned yellow n they were willing to offer 10% off a pair of shoes I've worn maybe a dozen times..

they are bright with yellow shoe lacess n the heel is also yellow I've never put any chemicals on them. They are brand new while I was given an option to…

I have been buying Nike sneakers since 1985 , over the last 10 years I have noticed a decline in the quality of sneakers they are garbage they fall apart within a few weeks . I have purchased about 11 pairs in the last 2 years from Dick’s , 4 pairs from eBay, 5 pairs from Finnish Line and 2 pairs from Foot locker and they are all junk .

I understand there is a 2 year warranty from the date on inside tag , I have every receipt, box. I bought a pair of REPLICA Nike Airmax 90’s and guess what ? They didn’t fall apart. That’s pretty sad when the copy pairs are better quality and much much cheaper.

PEOPLE WE NEED TO GET TOGETHER AND OPEN A CLASS ACTION SUIT . These scumbags keep getting richer while they sell us garbage. Do yourself a favor and buy copies, clones, replica, etc… a simple…

Is it normal? When it rained, when the shoes got wet, the shoes got stained from the strip.

Order confirmation No. G10075928990. Refund of Rs. 5040 not received yet, although on 31st August you advised that the refund has been effected.

September 10, 2022 Dear Folks: I was given a pair of NIKE Trail Running Sneakers as a gift and to my surprise the bottom (black) part is coming unglued. I tried to repair this problem and then other parts of the bottom is doing the same thing(coming unglued)

These sneakers are nice but what good are they if this is happening. NIKE TRAIL RUNNING, US size 12 Respectfully, Ken F. kenfrg@gmail.com

Nike promises delivery for an item with an additional cost of R250 but don’t even tell customers that the order is delayed or not coming at all, for a big brand you guys are pathetic, I had to call myself to check on why my order had not arrived, the proper email with a tracking number was then given to me upon me asking for a refund, I’ve waited 2 weeks for the shoe and now I have to wait another 2 weeks for my refund to come through, this is an absolutely terrible first time customer experience and

I don’t think I will ever count on Nike online again. This has inconvenienced me in multiple ways and now puts me buying another shoe on hold because of a Nike order error.

A friend of mine bought me a pair of Air Max is about 3 weeks ago then he overdosed and died and his last thing I ever got from him and took real easy on his I washed the shoes took them off now the leather is peeling the and it's sad because they're still running pair of shoes

Nike Zoom Pegasus Turbo 2. This shoe has been a fantastic running shoe however it hasn’t really proven to be durable. The sole separated. As a US active duty military member I have always chosen Nike running shoes but these have not lived up to the price point.

Tried to upload pictures but the wear and tear is horrible. Soles are bald and separating. Loved the shoe but did I just get a defective pair?

I bought A pair of Nike Puerto Rico new release shoes the other day they came in with a black stain on the suede check! I was very unhappy so I contacted customer service they told me there was nothing they can do for me all they can do was refund them and I will never get them again because they were limited release I explained that I really wanted to keep them but

I am a collector they told me too bad there’s nothing we can do for you! Little to say I was pretty appalled I will not be shopping with Nike ever again customer service is horrible the guy literally laughed at me it was super unprofessional when you spend hundreds of dollars on shoes it’s a slap in the face!!

' I came to the staten island outlet store to buy shoes for a basketball player on 13th May. 04 When i explain it they didn't respond me in perlite and positive manner. Specially a male customer service associate (short boy) he denied that i bought the same shoes from the store.

As a customer i really disappointed and very unhappy.

I bought a nice pair of aix maxs vap they are making a funny noise i only work out in these shoes i have not even had them long

Sneakers are a passion of mine. I have recently been buying a lot of Nike Special Releases through their raffle system. I recently won my wife sneakers and they were "shipped to me" well the package made it to the city where it lived.

It sat there for 5 days before I called fedex who told me they didnt have the right shipping information. I needed to call Nike. Nike sent me back to fedex since tracking said they had my package. Fedex finally told me they did not have my package and that they never received it from Nike.

I feel someone is stealing the shoes at the distribution center because the exact same scenario happened to me for a second time. Due to the poor resolution, only refunding my money even though I won the raffle to be able to buy both pairs of sneakers.

The joy of…

My son ordered custom shoes for his football season on June 26th. Have only received generic E-mail giving no information on delivery (over 2 months waiting) Decided to reach out to Nike to get some clarification on shipment on his cleats.

First service rep I spoke to couldn't give me any information other than you will receive them sometime. Asked for a supervisor which she was reluctant to get and had to ask several times before I was able to speak to the supervisor.

Information supervisor was able to get me was new ship date maybe October 10th, would not get them for his football season. The two people I spoke with said they are not giving any information about what the reason for the delay, this is the customer service I'm talking with, WOW!

I'm sure all the important athletes have…

sold out system crash) 10 am at footlocker next opportunity He tried from his work and I tried at my location. I had my computer on already set up with my address and payment info ready. not even 1 minute just seconds.

What I’m saying UNFAIR people buy multiple pair , it should be 1 per customer at least I can have a fair opportunity to get a pair for my son Not even 5 mins after 10ampeople already selling it at…

coming from a person who has worn your sneakers and apparel for over 50 years, and have past it down to my kids who have worn sneakers and apparel for over 30 years and now my grand kids for over 10 years we will never purchase any of your stuff ever again, as long as you have that washed up QB who hates our [MY COUNTRY] is a part of nike, and i will make sure my friends refuse to buy anything nike again have a great day and GOD BLESS AMERICA

Need to work on procedures for line out side outlet stores. I am visiting the Chicago outlet located in Aurora. The amount of people allowed in is less than CDC standards. Letting one in when 1 comes out is not an efficient way.

It’s 1pm in the afternoon on a Tuesday and I have Waited over 45 minutes and only have 12 people in front of me. I understand safety is first but no coverage is provided for standing outside in the sun and It began to rain.

If the line time remains this long as if I am at an amusement park I will choose to patronize a competitor and recommend others do so as well.

Hi Nike.. I would like to report fraud.. I'm not registered as your online store customer and never purchase anything from online. euros!!? I would highly appreciate if you would investigate it bit further and I would like to get my money back! Ps.

Already reported to my bank. And closed account.

Most horrible experience. Called to cancel an order immediately after purchase and on hold for 45 minutes. Rep assured me purchase would be cancelled. 2 days later noticed the $ for purchase was deducted from my PayPal acct. Called again, placed on hold for 30 min.

After speaking to another rep and her supervisor, was told item was ready to ship. Asked for another number to call and was told to call back between hours of 4AM and 7PM to be transferred to a corporate rep.

Nike customer service is a joke! I will never buy Nike again!!

Airmax 90, 95, and 97 are the BEST TENNIS ever created by Nike. U could wear them all year long. The newer tennis feel like summer tennis cause the feet get cold in winter. I don't know if someone will take this serious but if it is considered I just want a tennis coupon or anything.

Kind Regards--- Vonzella Foster

I resently shelfed the last pair of Nike monarchs. Do to the fact that every step l took in them it sounded like I was farting rather inbarising. I have perchaced numerous Nike products over the years. The two previous pairs were not a good experience. The pair previous to this pair literally fell off my feet and the one before that not much better.

If you were to make this right with me?

I would consider perching Nike products once again?

Size 10

Louie Yzaguirre 2642 brain Ray ct Bend Or 97701

How can you have a spokesman for your company that calls our president A Terrorist and sides with Iran a true terrorist nation,This person is truly ignorant. This is why you lost me as a customer.

YOUR COMPANY SUCKS AND I HOPE IT GOES BANKRUPT BECAUSE YOU SUPPORT A RACIST, PIG WHO HATES THIS COUNTRY & IS IGNORANT, STUPID, HATEFUL, EVIL A TRAITOR AND SHOULD LEAVE THIS COUNTRY AND GO LIVE SOMEONE ELSE.

HE HAS NO RIGHT LIVING HERE AND YOU USING HIM IN ANY OF YOUR ADS IS DIGUSTING AND VILE. GO TO HELL

I would like to express my distain for Nike and Colin Kaepernick. The fact that Nike continues to support him over the United States is sickening and disrespectful to all of our military. It was one thing to support him during the whole standing for the national anthem, but to continue to support him after his comments about supporting Iran and their leadership. This is a country that promotes violence and continues to kill their own people for having opinions. And Kaepernick promotes this as well as Nike has at this point. Tell him to go their and live - guarantee he would be killed as he has an opinion. He needs to realize that he lives in a wonderful country and needs to appreciate it and support it

I for one am done with Nike and will never purchase another Nike item. I have…

Hello purchased a pair of Nike metcon sneakers with the fluorescent yellow soul, hardly wore them at all. On the inner right rear heal section of the shoe is all worn out and plastic is coming through which caused a large blister on my foot!

these sneakers seam to be made very cheaply for the cost they don't last long at all Please get back to me asap. Thank you Don

Order G10004003708 placed on 16/12/19 has been cancelled by Nike for security reasons but I am unable to find out why as no email has been sent to me or any advice .Most unsatisfactory by Nike and no response to my requests for info .thank you Maureen Richardson

My wife visited the Nike Store at Straiton, Edinburgh, UK, yesterday and saw a black jacket with a 30 per cent reduction sticker on. When I drove especially to visit the store this morning (19/12/19) to make the purchase I was told that the item had reverted to its original price and it could not be sold to me at the reduced price.

Therefore, I did not make the purchase and your company lost out as I was also going to buy a second item. So, your loss. How was the shopper expected to know that the reduction was going to end at the end of that day's business?

My wife would have purchased it there and then if she had known that. Your staff at Straiton could have least had the initiative to offer some reduction. Then you would have had two purchases and I would have left happy instead of…

I purchased a pair of Nike running shoes (Air Zoom Winflo 6) at the end of August for my son. Just recently he came to me and told me there was something rubbing on the back of his heel from inside the shoe. He was right.

There is a piece of metal or plastic (part of the support of the sneaker) that is beginning to protrude through the fabric of the sneaker. He absolutely cannot wear them. I purchased them at Kohl's and I know I could not return them there.

I filed a claim with Nike and sent the sneakers to them for inspection. On Monday, December 9th I received an email stating that this issue is the result of inside friction consistent with normal wear and tear and is not a material or manufacturing flaw.

They were unable to issue a product voucher. I cannot believe that this is the…

I bought a pair of Nike 720 about 3 months ago am I wear them and the air bubble has popped on the left hand trainer that is no way that I can think of that I have popped them whether air bubble comes to the top of the trainer it looks like it has come from there how do I go about returning them and seeing what can be done to resolve this problem as they are not cheap trainers and I constantly buy Nike Air kind regards Jason

Nike gets negative stars. I have sold all of my Nike stock and thrown out all of my Nike apparel and shoes and will NEVER buy Nike again since the company came out in support of Kaepernick. I know A LOT of people who have done the same.

Nike and Kaepernick are anti-American and are a disgrace to the USA.

I have a pair of nike vapormax and the air in the bubble went out. I sent them back and they are returning them to me and not helping because the tag on the inside of the shoe on the insole was cut.

Where does it say anywhere on the box that you cant do that? i cut them off and put under the insole. Every other products you buy comes with a warranty but its not on the nike box!!! The lady on the phone says its on there website!!

Really who buys shoes and then goes on website to check that a year later? I own over 70 pairs of nike including the adapt bb and i have never had a probl;em with any of my shoes also all my employees where nike polo to work .

I just cant believe nike will not do anything to help out. This is very upsetting that nike wont help I know it probaly does mean much to…

I purchased a pair of Nikes which were very very expensive I don't make a lot of money. They are described as being comfortable with a cushion they were the complete opposite after wearing them for over a week I can no longer wear them again did you do tight extremely uncomfortable.

First of all, this complaint is from Turkey. Upon my experience today, I thought contacting your headquarters in Turkey would be meaningless, just like any other public or private company here. So, I hope you will not disregard my message just because it is from abroad.

You have five factory stores in Istanbul. Last week, I bought a pair of Air Max from your Viaport branch which is at the very east of Istanbul whereas I am living at the very west of the city. (In USA standards, if I live in New Orleans, Viaport branch is at Houston.) While buying the shoes, I especially asked would there be a problem with the shoes if I could return/change it at a closer branch or not. The answer was affirmative. And there had been a problem. The left shoe was a bit loose not matter how much I tie it…

95 3 weeks ago shoe is coming unglued. They ripped me off. Never had problem till now may buy abother brand. Been buying Nike for over 20 year Iwont buy any more if I don't hear back from nikie

I got a pair of Nike sire 270 and the sign on the side has gone not happy got from footlocker I cant keep going to get trainer every month I would like a refunded they cost me £100 size 6 not happy at all my old bikes lasted me 3 years

I had bought these shoes at my local Hibbets store in Hutchinson, Kansas about 5 days ago. I just noticed this string sticking out of the inside heal area. Very disappointing. I’m very aware that the shoes is now sold out in my size at my local hibbets store so I’m unable to return for an exchange.

I’m not really wanting to go to a different shoe. I like that shoe and that’s why I bought it and now to see this is just very upsetting. I will attach the picture of shoe where the stitching is showing very visibly.

I will also send a picture of the box and upc. I hope to hear from you soon. Thanks a lot Nike. You’re awesome!

I visited your Nike Outlet Store in National Harbor in Maryland on Monday, 14 October. I had to wait in line over 15 minutes because there were only three cashiers working. There were plenty of other employees running around the store and wasting time talking and playing but not one decided to open a register to reduce the line and waiting time.

I doubt seriously if I will visit this store again or buy another Nike product. Time is money and too much of my time was wasted.

Dear madam sir I hope this email finds you well. In end of june of 2019 I purchased trainers model number 943345-102 from Nike store marmaris, turkey.

Upon my return to Lebanon without wash my trainers are falling apart due to insufficient clue to hold the different pieces together.

Please find pictures attached.

I visited your store in Lebanon and they have advised me that they are unable to deal with the matter, and they were very aggressive and impolite.

I demand an immediate refund or replacement for my trainers.

My airmax 270

Size 40

Color white and pink

My nearest Nike store address is in beirut, ABC verdun or beirut city center.

I appreciate your immediate cooperation in resolving this highly inconvenient issue.

I purchase a pair of shoes for my husband in June as a fathers day gift. The sole of both shoes have split across the bottom. 00. I expected them to last longer than 90 days. I cannot retina to the store purchases.

The store is located in Tennessee and I reside in GA. Please let me know if there is anything I could do to have the shows replaced. Looking forward to hearing from you.

My husband received a pair of Nike Hyperwire black shoes ,no mesh. He didn't wear them for a few months and when he finally wore them, the glue came off the sole. It separated right off. What's up with that.

Those are very expensive shoes. What can I do? Thank you

$180 for a pair of vapor max that lasted my son 5 wears. Not happy al all.

Expensive Nike phantom hypervenom women soccer cleats. Cheap leather tore completely off after less than 6games. Always bought Nike Never again. Quality just horrible.

I am very disappointed we purchased a pair of Nike shoes for my son 2 weeks ago and the front part of the shoe is already coming off. these were 80 dollar shoes and they lasted him a week. I did not go back to return them to JCpenney because he had already used them for school .

so very disappointed worst of all my son being 7 years old didn't want to tell me because he thought it was something that he did. I told him not possible not to both shoes. He is a very outgoing boy but they should not last him 1 week.

I went ahead and put super glue at the tips of the shoes but I am very disappointed with the product.

Dear Nike team I bought a running shoe that is extremely uncomfortable actually it did hurt my toes twice and now I understand why it was 30 % off. This is completely unacceptable form a big company like Nike. I have back problems, so I always wear Nike shoe never ever have I seen this quality, and apparently you know it that is why you have discounted the price.

The shoe pushes your feet to the front in a way it destroys your toe Appreciate your kind quick feedback I am expecting a new shoe to be sent to me to store in Egypt or a refund

I paid over $100 for a pair of soccer cleats for my daughter. They last for 2 weeks of practice and 2 games before they cracked a fell apart. Completely disgusted with this.

August 23rd at 7:40pm I went into Famous Footwear store located in the city of Hemet, one of the employees asked how was I doing can he help me. I told him no I don't need help, he started to follow me around the store and watch me.

It made me feel uncomfortable to shop there so I left. Remind you this is not the first time this happened when I went inside of this shoe store. I'm unhappy with the customer service that they have. I will love to shop in that store to buy shoes, but with me being discriminated made me feel uncomfortable and like I had to leave I am totally disappointed.