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Nike

2.3
90 complaints

Address

1 Bowerman Drive, Beaverton, OR, 97005

Complaints

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Chris Ward

Jul 23, 2019
0

My name is Chris Ward and I bought a pair of Nike Air Max at the Navy Exchange in Norfolk VA. I have been a Nike customer for over 35 years and have always been happy with the quality of the shoes.

This pair is pretty much new and I have been really happy with them but the top of the right foot one has developed a whole in them for no apparent reason. After paying $120 dollars for them, I would expect them to hold up a lot better.

For the first time in a long time, I can say I am disappointed with Nike.

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Keith Linnen

Jul 21, 2019
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While traveling this past weekend I stopped in your Upper Eastside store in NYC and I must say that I have never felt so humiliated in my life. I came in to purchase 3 pairs of air force ones for a custom job I’m working on, and after speaking with what I considered a child as opposed to a sales person, I began looking around for discounted pairs as well.

After a few moments the representative said some racial things within earshot that kinda of made me angry but was embarrassing to say the least. I won’t go into details or mention the employee( They need to continue to support themselves) I’m still human and have some level of compassion for strangers.

I just don’t like feeling like I don’t matter. I work very long hours and spend my money with pride.

Nevertheless, I left empty handed.…

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Shaneka Butler

Jul 18, 2019
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I have a pair of Air Max Plus (GS). The thread is coming a loose on the top of my right shoe. I would like to have another pair of the same shoe.

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Ken Wittman

Jul 9, 2019
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I purchased a pair of shoes at Dick's Sporting three months ago. Yesterday I went back to the store because the left shoe is making a squeeking sound while walking on a hard surface. The store manager heard the noise and agreed that it was pretty annoying but advised that I should contact Nike directly and they could assist me because they are not authorized to handle the matter.

He advised me that I needed to provide Nike with the receipt which was not available from their store and I needed to contact their Corporate office. I spent about 15 minutes getting an email receipt and then contacted Nike customer service, after being on hold for about ten minutes the customer service representative took my information and

then advised me that I needed to return the shoes and it would take…

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Louis Dennis Davis

Jul 5, 2019
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How narrow minded is Nike. The Betsy Ross Flag is a party of our American History. That is crap that it might offend someone. You can take anything there is and say it offends someone. You let 1 person ruin a part of History.

People have died, and are still dying for the flag whether it has 13 stars or 50 stars. People who take a knee for the flag are telling our Vets, their families and the ones who died that they did not mean a thing.

The Blacks who complain about our American Flag should go back to Africa if they don't like the Freedom they have here. The 4th of July was signed under 13 stars, the next thing you know we will not be able to celebrate the 4th of July.

Get real people, use a little common sense about the Betsy Ross Flag. Freedom and our Flag are in danger here due to…

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Jeanne Goodin

Jul 5, 2019
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Dear Nike:

I am greatly displeased that you would allow Mr. Colin Kaepernick to direct you to NOT sell a perfectly beautiful patriotic shoe that has the Betsy Ross flag logo. Betsy Ross was an abolitionist and worked diligently against slavery. George Washington chose the Betsy Ross’ flag to be carried in war.

President Obama used two Betsy Ross flags to grace the wall of his second inauguration! If President Obama didn't believe the Betsy Ross flag was racist and used it, why would Nike?

Had Colin known his American history he would not have directed Nike to remove this shoe. I believe Colin hates America and wants to destroy our great heritage and culture.

It is unbelievable to me that Nike would give this man this power. Why?

Mr. Colin Kaepernick DOES NOT SPEAK FOR ME nor does he…

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Lori Underwood

Jul 4, 2019
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As long as I live, I will NEVER, EVER purchase another of your products or any product tangentially connected to the Nike corporation. Your decision to acquiesce to a washed-up QB and pull your Betsy Ross flag shoe because of an anti-American who does nothing but throw shit at our country; the country that MADE YOUR BUSINESS successful.

The Nike brand and logo are dead to me. ‘GET WOKE, GO BROKE’

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Richard Baxter

Jul 3, 2019
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My wife and I are outraged over your Betsy Ross decision. We will never knowingly purchase any Nike product again. I will be strongly urging my Alma Mater, the University of Michigan, to do the same. Your corporation is an embarassment to the United States.

Richard Baxter

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Roger Kenney

Jul 3, 2019
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I followed your slogan and "Just Did It". Tomorrow the garbage man picks up about $1,000 worth of Nike clothes. You have offended me. I will NEVER buy another Nike product.

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Brian Harris

Jul 3, 2019
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Will never buy again from this company.They have trashed our American Flag and the Veterans that died for our flag.Will encourage friends and family to boycott also.

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suz ryan

Jul 2, 2019
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I am extremely offended and disappointed in your decision to pull your patriotic sneakers from the market due to "offending" certain former athletes. The fact that you have prospered as a company in America, then pull your product due to some complaints is a slap in the fact to hard working, true Americans. I will never patronize Nike again and will find a company that shares my values to support.

You are an absolute disgrace

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Timothy Moore

Jul 2, 2019
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Nike was my brand!!! No longer will I or any of my VETERANs I know buy your products again. We will boycott you for removing the Betsy Ross FLAG IT is obvious you follow a LOSSER x football player more than value your own country.

Why doubt you move to VENEZUELA. YOU SHOULD BE ASHAMED for this is ANTI AMERICAN and YOU AREPART OF THE PROBLEM why don’t you help by standing for what’s RIGHT

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Rebecca Clark

Jun 19, 2019
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Hi I have bought nike air max 90 womens shoes for nearly 18 years. Up until the last year I had nothing but excellent wear out of them. 00 in less than 2 months wore in the back heel where air pocket is completely through.

No air not water resistant now and 2nd pair online through afterpay Platypuss shoes 90's $160 have done the exact same thing. Not happy not worth my continual support of nike if this is happening. Cheap manufacturing poorly made to save dollars

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carrie waage

Jun 19, 2019
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Hi I have 2 boys ages 9 and 10 that had been crying for the LeBron basketball shoes for awhile now. well I finally saved enough to buy them the shoes they wanted and what a huge disappointment it was.

One pair didn't even last a week before the Velcro gave out and the other pair almost lasted 3 weeks before the Velcro stopped working. I am a single mother so paying more then $100 for a pair of shoes one would hope they would last longer then that.

I now have 2 boys very upset because they don't have basketball shoes that stay on their feet due to the Velcro. I have hot glued more Velcro but the are embarrassed and I shouldn't have had to do that not to mention they now look very tacky but I don't have $250 to go and buy more shoes for them.

If you can please tell me what I can do to get…

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James Watkins

Jun 9, 2019
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I bought a pair of Nike zoom shoes about a year ago and the right shoe sole has a bulge that came up on the inside of the shoe. It is below the padding in the shoe, it’s like the main sole of the shoe has came apart on the top.

The bulge runs completely across the shoe. Do you all replace shoes that has sole defects. I have had several pairs of Nike shoes over the years, this is the only pair that I’ve had issues with.

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Pamela Greer

Jun 3, 2019
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My first visit of Nike at the Tanger Outlet Mall in Southaven Mississippi was a bad experience for me. As I stood in the line patiently waiting I heard cashier yell out “I can take the next person in line”.

As I approach and sit my items down he had started checking out another customer. I looked and said now I know you said next person in line he laughed and said “yeah I did” as he proceeded to checkout the other person who clearly did not wait in line.

This was so upsetting to me until I left my items . The first thing came to my mind is it’s because I’m a black female and they both was white. I was treated unfairly from a company that has always been my number one brand from a child to adult .

I’m very disappointed of how this employee represented NIKE.

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Linda Denis

May 9, 2019
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Hello, I am buying women's shorts for tennis WITH POCKETS at Lululemon and other active wear companies. There is a need would you please fulfill it? Customer, Linda Denis

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Judy Cardinal

Apr 12, 2019
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Nike took out two charges of 149.80 for two pairs of shoes. I sent both back and Nike sent me another pair of the same shoe. I also retuned them. I have the tracking numbers and Nike has received all three pair back. I can only get one refund for 149.80 as your Elite. Team member who I have be dealing with says I have to deal with my bank with the other 149.80. How can this be right as I sent snap shoot of my bank charges clearing showing the two charges had been deducted and I sent pics of all three labels when returning the shoes.

I don’t understand why employees with Nike are unable to do their job and steal mo eye from people.

Regards Judy Cardinal

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Ayesha Taliep

Mar 29, 2019
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Nike's South African customer service centre appears to be non-existent. I have been unable to speak to anyone telephonically regarding dissatisfaction about the quality of a sneaker bought at a local store Please provide me with an e-mail address for the South African Nike customer service centre.

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Kasey Schuttloffel

Jan 30, 2019
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i ordered nike barely grey barely white no tie and i got green with ties im very upset cause as big as your company is this should Not have happened!!!! this makes me second guess buying anything more form you and i had 3 more pairs lined up but there i wonder if there be wrong to!!

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Paulo Sollberger

Dec 18, 2018
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I have purchased a sneaker callded Nike Off White Zoom Fly but unfortunately I lost the extra white laces. I have contact Nike customer service for a replacement and got informed they don’t supply the laces only.

I don’t understand why a company such as Nike cannot supply a lace for its own shoe? If it was manufacture by some other company I would understand but that’s not the case.

I have been loyal to the brand for years since I like the running shoes but got disappointed on the only single time I needed Nike’s service. This is not the level of service I expected for such a great brand. Come one, it is only a replacement lace….

Paulo

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savannah

Dec 17, 2018
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I recently got a nike hoodie when I went on vacation and didn't wear or notice anything wrong with it. when I got home after vacation I noticed that the inside seam was messed up witch put a hole in the side and it would be really noticeable if I sow it but, I spent well up in money for this hoodie that I loved.

but there is not any nike store located near me with the hoodie. I went on vacation 8 hours from my hometown and I am unable to drive all the way back just to take a hoodie back that I thought was " up to standards" because I enjoy wearing anything nike.

yalls clothes and shoes are always my go to. every time I find a nike store I always buy products with a nike emblem. always been 100% satisfied with the service but recently getting a brand new hoodie with this problem makes me…

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Robert Eckert

Dec 8, 2018
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I bought 3 pair Nike air monarch shoes. i bough then 3 colors red and black. Blue and white. Green and gray. The quality was not what I thoug it should have been. The souls are all coming off ,do you have any glue so I can try to Reglue them. They also squeak bad.

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David Beck

Nov 6, 2018
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Complete failure of the product on Nike force savage football cleat upc 00478911607602. 00 for the cleats and after four games the leather upper completely separated from the hard sole and had to be taped on with athletic tape. The adhesive holding the upper to the sole failed. S. wide.

White in color high top. Please replace them.

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Melinda Englert

Oct 17, 2018
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I purchased Nike Flyease in 9 1/2 and 11 because my daughter had a stroke and needed 1 of each. Received 2 size 11’s. I called and complained and they sent me 9 1/2 and 11 of wrong sneaker type.

After being told 9 1/2 wasn’t available i received correct one in mail. Now I have 5 pairs and paid for 2. After all this they didn’t work anyways!! Returned ALL 5 pairs.! Have not received refund after many phone calls getting hung up on twice today.

Call center must be having a party very loud couldn’t even hear supervisor. Ending call by him yelling at me that Nike reached out to me and I didn’t have tracking number. Which I’d given him for the 4 boxes I returned.

I will not be purchasing Nike again!!! Would like an email reply.

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Wendy Laytart

Oct 13, 2018
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Bought my 15 year old 2 pairs of Nikes online as he wears a 14 in men's the Air Hurache black pair is already coming apart at seams, very sad amount of money I paid to have this happen a month and half after school starts

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Carol Rose Blaner

Sep 10, 2018
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I will never buy Nike products again. You and your company have a low unappreciative coward Collin Kaepernick to represent your products. I don't watch football but I did buy your products. If he does not like this Country he should leave it and go and make his millions and run his mouth in another country and take Nike company with him.

Carol Blaner

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Brent Knight

Sep 8, 2018
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The last 3 pairs of Nike's that I've bought have completely fallen apart. I only wore them as every day walking. Nothing that would make them just fall apart. What is going on with your product?? I've always wore Nike's but a pair of cheap Wal-Mart shoes have lasted longer.

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MGonzales

Sep 8, 2018
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Just wanted to say I'm not very happy about the new Nike campaign. All my life and my entire family have purchased Nike products. Plus I coached on the High School level for 40 yrs. Nike football uniforms for our teams.

Coached track and always promoted Nike track shoes because they were the BEST SHOE for your overall health and performance. This is a SAD DAY! Why? or any of my family members. I know I am only one person but because of my teaching and coaching of over thousands of High school students over a forty year period I am going to contact all of them because I have all their mailing addresses through our alumni office and

will promote a boycott on all your products. This is just not in the US I taught students from all around the world over 30 different countries. To name a few.…

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Roger Lowry

Sep 7, 2018
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I was just about to refresh my kit with new running shoes and sports wear for my vacation.

I still will, but it will not be with Nike products.

Now i intend to throw out all my Nike gear and replace it all with Saucony, Reebok and Adidas. Many of my friends mentioned they would do likewise.

Colin was benched because he is a third rate QB. He was not picked up because he is not talented enough to overcome his decision to insult +150 million fans and potential customers for the action of but a few.

You have sided with him. And in doing so you have labeled being benched for poor performance as a sacrifice on par with soldiers dying for your country.

You must have very compelling market research to take such a stupid and insulting position.

I hope you enjoy your sacrifice.

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RJ

Sep 7, 2018
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Branding is important and your decision to run ads campaign with Colin Kaepernick has ruined your brand. I will no longer support NIKE products.

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Lyance G, Littlejohn

Sep 7, 2018
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I will nerve ever again buy from Nike. Great example you have set for our kids. Already some are refusing to stand for the pledge at school!

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Henry Scherer

Sep 6, 2018
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Believe in something using Kaepernick is offensive to veterans such as me and not what our country stands for .

POOR choice which will impact your sales .

I and most I know will boycott your products .

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Kimi Lagree

Sep 6, 2018
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I have heard your targeting the younger generation by signing with kaepernick, but what about us lifers who have been buying Nikes our whole life. My son faught in Iraq and it's a stab in our backs to not stand for the allegiance of our flag. Shame on you.

It's obvious this is about money. How much do you need to sale your company's soul. I will never support you again even though I know you really don't care about your customers!!!!

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brent bottles

Sep 6, 2018
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Simple and to the point, I WILL NEVER BUY A NIKE PRODUCT AGAIN!!!! WHY??? COLIN KAEPERNICK

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Mark Parker

Sep 5, 2018
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Naming Colin Kaepernick as someone who has "made a sacrifice" is laughable. I've purchased many pairs of Nike running shoes in the past -- no more.

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James Carr

Sep 4, 2018
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Colin Kaepernick, Seriously! You chose him of all people. I'm done with Nike!

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LLOYD A.MILLS

Sep 4, 2018
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I hope if you do that Nike will really suffer financially over this decision.

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david scott

Sep 1, 2018
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I bought a pair of shoes from Meijer in Brighton Michigan about a month ago and at first they seemed ok but after wearing them for a couple days the right side was just killing my foot, So I thought maybe they just needed to get broke in but they are still hurting me, The right shoe also has a crunching noise like there is something wrong with the sole.

I have never had shoes hurt like these. I would like to send these to Nike so they could analyze the shoe to see if there is something wrong with the material. I am not looking to get something from this I just am very disappointed with these shoes.

I have a pair of the Nike Air that I bought over a year ago and they were fine. Please get back to me with an address so I can mail these to you, I will pay the shipping because I just want…

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Edward Flanagan

Jun 15, 2018
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I am not sure if this a complaint or a warning about your product, Air Monarch. I purchased my 1st pair of Nike Brand sneakers recently at an outlet store in New Hampshire. My issue occurred while on vacation shortly after purchasing. I slipped and fell on a tile floor that was wet. I know watch out for wet floors. I was not injured but I am 70 years old and lucky, I guess. This note is the result of a slip in a casino men's room floor near the sink area. It is impossible to wear these sneakers any time that a floor has / might have the slightest bit moisture. They are very dangerous and unlike any brand of sneaker that I have ever owned. I placed them in the trash today and will wear my old and non-slippery sneakers.

Edward Flanagan

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Rasheda Deloney

Apr 19, 2018
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Order Number C00025999798 Placed on Tuesday April 17th. On April 18th, I received a confirmed notification. Now on Thursday April 19th, I received a notification that my order has been cancelled due to the product being out of stock. I am bringing rise to this issue because this has happened now on numerous occasions and has caused an unnecessary and undue issues for me.

If an item is out of stock, the consumer should not be led to believe the product is available. It is misleading and unfair to the consumer. As a longstanding consumer of Nike, this should not happen.

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Sherrie Dobbins

Apr 18, 2018
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I have a defective Nike shoe. I contacted the corporate customer service 1-800-344-6453. They told me to go to the store where I purchased the shoes. 99 credit. I phoned the corporate customer service AGAIN and was told that my concern would be escalated.

After OVER 2 weeks, I was advised today 1) the corporate office does not really support the outlet stores and to go back to the store AGAIN with my concern and 2) that my complaint was just escalated on yesterday. POOR SERVICE at the highest!

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claudio tudor

Oct 22, 2017
0

lets make this happen if not I will go social media whit Nike name. thank you.

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Tyler Kampmann

Oct 21, 2017
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I drove 3 1/2 hours to come to the Nike outlet store located in the suburbs of Omaha. On arrival store was not open employee said it would be open soon only to have them come out 2 hours later and say they would open in 2 hours.

I drove specifically for this store leaving without stepping foot in. Very disappointed about being lied to upon first contact at 10am when the store was to open. No notice posted on door or anywhere stating this. Will never go to this location again.

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Michael

Dec 14, 2016
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I woke up early on Saturday morning to order a pair of the Air Jordan 11 space jam shoes via the Snkr app. I was told in an email that I got the pair and that nike was processing my order.

While i was at work, 8 hours later, I received a notification saying that my order was canceled without any notice. The shoes were sold out everywhere online. I contact customer support and they tell me it had to do with billing and there was nothing they could do about it.

The money was taken out of my account, I received that notification from the bank. I don't see what the problem was with my order. If my billing address was incorrect, I would not have been allowed to purchase the shoes at all.

There would be no access to my bank account. Nike also lied and said they tried calling me to let me know…

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Jennifer Appelhans

Nov 29, 2016
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I purchased my son a pair of Nike tennis shoes for this school year, he has worn them for 3 months and the sole is already detaching from the top part of the shoe in the front on both shoes. I believe they are called "basketball shoes" they are blue and black with the Nike swish on the back side and say Nike across the other side. Very disappointed!

For the price I paid for them they should have lasted longer than 3 months. Will be thinking twice before purchasing this brand again.

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Dave Hill

Nov 24, 2016
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5 from the Nike outlet store in Gun Wharf quays last week for his birthday for £95. While he was putting them on last night the one of the lace eyes split. I don't expect this from a well known manufacture but understand it happens from time to time.

Please would you be kind enough to advise me of the next steps to rectify this issue. Please see picture attached.

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John

Oct 19, 2016
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My basketball shoe came apart in the middle of a game. They are more than two years old, but as one can see only worn a couple of times. I was told my only recourse was to take them back to the original store.

I honestly cannot remember which store that was. It also appears that Nike has no address or phone number where issues can be escalated. The customer service rep is the end of the line.

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joe cresta

Oct 18, 2016
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I purchased a pair of nike air monarch sneaker. Very poor quality. White tops pealing, side coming unglued. 2nd time this happened to me with nikes. I expected better from nike and they just lost my business. I have read similar complaints with this sneaker too.

What is the phone number for Nike head offices? I would like to file a formal request to get my money back and move on for good.

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John

Sep 15, 2016
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Bottom of golf shoes pealed off both shoes after a minimum amount of use. These shoes cost over $100 and had only been worn about 8 or 9 times over recent years. The fact that the bottoms came off both of the Nike shoes indicates to me a serious design failure in the shoes.

They looked so pretty new but now they are terrible. Will try to send a picture later.

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