Nissan

I bough a 2015 Nissan Rouge at Charlie Clark Brownsville dealership on 04/25/2015. I got approved on my loan, signed all required paper work that the finance sales people requested from me, they send the information to my insurance company, car got cover.

I went to pick up the car as we agreed it was missing a part, they ordered for me, give me the books and the key, never explained to my the operation of the car, never went with me with any check list, just told me you can go, they took my trade in, received the keys and a week later send a REPO people to my house, took the car to their dealership illegally, without any legal reason, muy payment was going to be due on 06/09/2015, I have an excellent credit, have bough MANY CARS FROM CHARLIE CLARK NISSAN in the past, never been late in any…

I bought a brand new 2010 Nissan Xterra in 2010. When a person buys a new car they expect their cars to be dependable because parts are new. However, the radiator placed in my new 2010 Nissan and other 2010 models are bad. Basically, the radiator on my Nissan Xterra is like a time bomb waiting to explode. I should not have to wonder each day if my radiator is going to bust, mess up my transmission, and leave me stranded on the side of the road.

I feel Nissan should replace my radiator at no cost to me. Nissan knows they put a bad radiator on many cars. Nissan should stand behind their cars and the consumers who support them like myself. I went to the local Nissan dealer where I bought my 2010 xterra and voiced my concerns. They told me I needed to contact Nissan. Poor business practice!…

On April 25, 2015 I went to Charlie Clark Nissan in Brownsville, Texas. I bought a Nissan Rouge 2015, and I had the most terrible experience a person can have on this deal.

I had been a client for Charlie Clark Nissan Harlingen and Brownsville for the last 14 years. During this time, I had bought several brand new vehicles and some times the sales people had been so and so, but this last time it was horrible. The sales person "JD" was very unfriendly. He does not understand the meaning of customer service. He did nothing to do the sale, nothing for me to have a good experience and more importantly when we went to pick up the car he left us there standing and left the dealership without taking care of me as a customer.

I ask the manager of sales in charge "Josh" if he had somebody to help…

I purchase a 2014 Sentry Nissan 11/2014 at Nalley Nissan Decatur Ga. I took it in for service on 04/27/2015 because of the rubber on the inside of the coming apart on the passenger side . The service man is trying to say that we some how did this which is not true.

I need help in the matter! Please email in this matter asap. Thank You.

9/28/2013 I bought a Nissan Altima. 3/30/2015. I was told to call Nissan to file a complaint. I asked for all the receipts when i have taken my car in for repairs on the sun roof and wind noise. To my SURPRISE.

I found and collision repair invoice dating 2/2013. This information was not disclosed to me during the purchase. They wanted me to pay sticker price for a Rogue over $29,000. I asked about taking off over $9,0000 of the vehicle since they did not disclose such…

Bought a Nissan juke 2015 ABOIT 2 months ago, I only ask for the color & fog lights, 2 days later I got the vehicle no fog lights, they promise they will install them at no cost, witch why will they charge me anyway I ask them to be included in the vehicle price when I ask for it, anyway they call me 2 weeks later and said please bring the car we will install you lights, so we make the appointment, I bring the car in, while I am waiting singing papers for the loaner vehicle they tell me they cant install the fog lights because they need some special brackets for them, so they tell me we call you when is here, 3 weeks later they call they said parts are here make appointment, so I did, I bring the car in, get a loaner they said few hours we call you.

A few hours later they call and said…

I own a 2009 Nissan Rogue, this is the 4th Nissan that my husband and I have owned. Always happy with Nissan and we both commute so our Nissans provide good service and high mileage. Three weeks ago, I noticed a tremor in the front of my Rogue, I brought it to my mechanic and was told it was a cracked drive shaft.

He ordered one from Nissan. In the meantime, I had to rent a car because I was told that my Rogue was unsafe to drive on the highway. My drive shaft was supposed to be in on April 15th over a week after it was ordered.

It is now the 21st and our mechanic called to say that Nissan has NO idea when my part will be in. 00 in car rental with no end in sight. I am surprised that a problem like this would occur in a 6 year old car and I am appalled that there are NO drive shafts…

After having my Maxima towed to a dealer (far from home) at a cost of $500 and waiting for the dealership to call back, I did some online research and discovered the problem is rampant. The car will not start due to steering lock system, which will set me back about $1000.

Haven't heard from the dealership, but pretty darn sure it is the same issue described by many. Nissan needs to recall this issue. They will not take care of it nor will they give me a refund! I am tired of the way they treat their customers and am tempted to go elsewhere.

Complaint has been lodged to nissan customer service in Malaysia but so far it has been four months they have not reverted to me. I have to call each time to find out my status. Only update is management is still looking into my complaint.

Whereas the management hasn't got the time to look into my problem. Their after sales is very poor and their only concern is pre sales.

8 on 16th December 2014. I got the car from a nearby dealer at my place. When they gave me the car it was not even washed. I send the car for washing and apparently I could see white shadows in my black colour car.

I have complaint and twice they brought my car and apparently the white shadow does not disappear and I could see polish marks on it. When I complaint again they wanted to paint the bonet of my car only. I refused to accept their offer and demanded to get the whole car to be painted.

I had lodged complaint to the customer service and many times I have to follow up with them regarding the case. Unfortunately until now I haven't receive any updates from them. Adding to my annoyance, my cousin has bought a black metallic Honda car recently and the car colour was shining and looks…

Driver power seat left back side broken. No longer connected to floor bracket. My mechanic investigated and said the rod the seat is attached to is broken in two places. This is a huge safety issue. My vehicle is a 2007 Murano.

In case of an accident the pressure of the crash would snap the seat and God only knows the outcome.

My granddaughter purchase a 2009 Beetle in 2014 and the sale person and the manager told me and my granddaughter that the car would last for years, it did not it just lasted five months. We had the oil changes and and we were told that the car would need $1,657 worth of work the timing belt,timing gears, the water pump valve cover gasket and five different leaks .

The Nissan salesman and the sale manager lied to my granddaughter and me she is in college and she has loan to pay she don't have that kind of money to spend on a car. The sale person promise that Nissan would not sell a car with problems we found out later the car is a lemon and there is lemon laws in California, but are not enforced.

The car that my granddaughter was certified 2009 Beetle Nissan forgot to say the Beetle was a…

I have Alloy painted rims and the paint started to blister . I am buying and replacing the real bad one but the other 3 are showing signs of the same defect in the paint. I have been to dealers and they said that has not happened to other cars.

The millage is 22,300 and was bought new . I saw this when I bought the car and I was told nothing will happen over the years but sure enough it has . I have owed Nissan cars for many years and never had problems with the rims blistering and peeling .

I plan to have this car for another 5-6 years and I would like to have the car looking good . I would like to continue to by Nissan cars as I also have a 12 year old 350 Z in mint condition and rims are fine.

I would hope that you would look into this issue to resolve it. I have been on the phone…

I went to rt 33 Nissan in Hamilton nj. They were totally unprofessional. I went for several reasons... mainly for a recall in my 2 Rogues. I also inquired about turning in my vehicles for new cars. They took my recall notices , never returned them and when I went all the way bk for them they refused saying they shred them.

It was my personal mail and they used it for the vin#. Now I have no notice to fix my cars and would never buy a vehicle from them. They should have to being my recall notices to me.

Driver's Village of Syracuse. 3/25/15 sales person hung up Mark Summers on me then his manager Tom Major called and was very rude to me. Need to know who to complain to about this issue.

My situation is that I bought a Nissan Juke 2011with (9967)last of my vin number, last year and everything was going good but this past month I had a very bad fuel leak on my vehicle. It really scared me because I saw an excessive leak coming from the front middle part of the car.

I called the Nissan 1800-Nissan-1 and I talked to Sheriddan I believe that was her name and which she was not able to help me with my situation. Then I talk back in El Paso Nissan with Thomas and I asked them how much would cost the part and he reply to my that the part is sold with the fuel pump which was going to cost me approximately 700dls.

I also talk to I believe a manager of the reparations Robert and he explained a little bit on the policies and he told me that they do not replace the items neither on…

On febuary 28 i purchased a 2014 nissan sentra all was well i drove the car home the next day. i hope some good will come of this not only for me but other customers also.

I have been a loyal valued customer since 2006. I've owned 3 Nissans. ( all sentras). Recently my 2009 Nissan Sentra with 64,000 miles started smoking under the hood. I was out of town at the moment. I pulled over and turn the car off then got out and looked under the hood where I saw oil everywhere and smoke. I change my oil regularly. I knew it wasn't that. So I waited until it cooled and try to start my car, it would not start. So I called my local Insurance Agency to help with a tow. I towed it to a local car shop in TN. They told me basically that it would not start and that I needed to bring it to the Nissan dealership. So I towed it back to Louisiana to get someone to look at it. I called Nissan to set up an appointment for the car to be looked at. Brought it in to fix.

The service…

Once in the Finance Department, preparing to close the deal on a 2014 Nissan Maxima, Steve (finance dept) accused me of changing the percentage and monthly payment rate on the document. ) changed the numbers. I was never given an apology by Steve, nor did I purchase the vehicle.

I've never in my life experience such bad and unprofessional customer service. I immediately grabbed my belongings, gave the manager back the new set of keys and left the dealership having no intentions of returning.

I lease a 2013 Nissan Pathfinder Platinum Edition which I got brand new. paying for $600 a month for a vehicle that has had more issues than the 2007 Pathfinder previously owned. Engine stuttering. Upon mentioned and bringing car back to Dealer where purchased Decormier Nissan in Manchester CT (Talk about a bigger Joke.

STAY AWAY FROM THIS DEALER TRUST ME WHEN I TELL YOU THIS) I then became the paranoid customer, crazy you name it. Then engine slow to respond, Issues with airbags, and as recently as last April, July and December I have been reported a certain message being displayed regarding Sonar which they stated never heard of any issues and

only then I informed the Service Manager John that there was issue with the Sonar did he check and came back…

Normally I should be starting by saying that I am a proud owner of a brand new Nissan Maxima 2011 that I have purchased from branch on the 07th September 2011, but I wont be saying that I am a proud owner because I am not happy after spending all of that money over something that I thought was not over priced at first. The reason behind my frustration is the paint job for the front and the back bumper. On the front bumper; it is very easy not even for an expert to distinguish that there is not a slight but a huge difference in color between the original body paint and the bumper. The paint job quality is quite nasty.

The rear bumper on the other hand is the main issue, it has the same issue of color difference similar to the front bumper and the color is pale (not shining as it should be)…

Jim M'lady Nissan dealership - My daughter traded in her old car on a purchase and the license plates were not returned. The trade in was driven (after we no longer owned it) with our plates and racked up a bunch of tollway fees.

After contacting the manager of Jim M'lady multiple times over a 4 week period and promised a refund no money has been returned. It has been a run around of calls and lies.

0. i bought mt teanna 6 weeks ago. unfortunely, a thief try to stole my car but unsucessful because the nissan teana have the own security & alarm keyless system. i send to nissan service center 3 days ago. but nissan service center still cannot unlock my security system & alarm system.

as a conclusion, my car still cannot start the engine untill now! nissan set the security by their but after 3 days nissan services center to check it , but still cannot unlock the system.

I purchased a 2000 Altima with 130,000 miles from the Town Center Nissan Dealership in Georgia back on February 6, 2012. I did not receive the car until a week later because of a money situation not from me but by the dealership. Then when I picked up the car a week later after trading my 2004 Toyota Highlander (which I never should have traded) I drove the car for 1 week and the check engine light came on.

Took the car into dealership and they told me it would cost me over $700.00 to replace the problem. Nissan needs to have at least a 30 day guarnantee for every vehicle that they sell.....REGARDLESS ...... of what and if there is a warranty issued or "As Is" purchase. I will never buy another car from this dealership with the way I was handled. How do you sell cars for a living and tell…

For years I have bought Nissan Sentra's and up untill I bought this one I have been very happy. I have just made it to 64000 miles on my car and have already replaced the 02 censer. Then the moter had to be replaced.

Now the 02 censer needs replacing again. The struts are also bad on the car and have to be replaced after about eight hundred dollars of tires. I don't think anyone should have to go through all of this in three year of having a car.

All of this has caused me to miss work and drive someone elses car just to get to work.

I recentely purchased a Nissan Sentra with my brother, in Cool Springs, Tn. I traded my Juke for a car that would get better gas miliage and picked the Sentra. I was not offered a test drive, nor were all the buttons in the car explained to me.

I had to bring the car in to find out why it slipped so bad on wet roads and your service dept. (which was great), explained to me about the sport button. I do not like the lack of power in this car and am un-satisfied with the car.

At this time I have parked and will not drive it. The store in Cool Springs was un-willing to do anything. I now have a car of no use to me at all. This is my 3rd Nissan and I am truly disapointed. What can I do?

, I have been given the run-around in getting my car repaired. I am at the end of my rope. Would you like to try to settle this before I take further action? If so, please contact me.

While driving with young children over avon mountain one of the most dangerous roads in conneticut my transmission failed, only to find out it was because of a now well known manufacturing defect where the radiator coolant leaks into the transmission. luckily I was able to avoid an accident and cruise onto a side street. I have high milage on my 2007 xterra well over the extremely modest warranty nissan is offering.

I don't see why I have to spend over 4000$ for a manufacturing defect regardless of how many miles it took to happen. Nissan knows they're wrong or they wouldn't have even offered any extended warranty. No one was killed or even hurt this time but I guess you guys won't take responsibility until a few people are. you people should be ashamed of yourselves but you're probably…

during the accident nissan 2011 model tida vehicle air bag not opened. the imoact and damage was hewavy , which was charged 25000 QAR by nissan service centre. what is the safety aspects in nissan car , i feel that life is not guranteed if owns nissan car.

the other car of different brand , the air bag opened and saved the driver life. if i am not getting the justie , i will prmote this wildly.

There was a TS bulletin to change out the cylinder heads. 000 miles for this TSB. The car is only 4 yrs old which means that Nissan is not even covering the standard 15,000 miles per year. Pretty bad that a motor won't even make it to 100,000 miles without a major motor issue.

As far as I can research, the car has been well maintained. Show room quality interior / exterior. It is my first and last Nissan and I'm even a component supplier for Nissan. We have numerous quality awards for our service and components from Nissan.

Too bad Nissan can't stand behind their product.

I purchased a 2005 Nissan Pathfinder and it turns out 2 years later the fuel sensor was faulty, the dealership is not claiming there was anything wrong with it when I purchased it and this is a KNOWN problem with the Nissan Pathfinder. Why has a recall not been issued for this??

I feel that this is a manufacurer issue and a recall should be issued. I am now going to have to pay over $900 for something that you manufacured improperly and feel that this should of been a recall and should not have to pay this, I would like an explanation and this issue rectified.

i recently signed up for a hot spit with boost. i was shocked when a day later they turned the speed of my phone down to the point that i cant watch you tube, check email, and constantly get dropped calls.

when i signed up it said unlimitted. now i called and complained. the young man gave me a special number and instructions, saying they would restore my speed when called. when i tried they told me i was crazy. i asked mario ua 069195 to listen to the call r just give me the refund. hecwas very rude.

i am so pissed off at boost and all this stuff happened when my bill was reduced due to shrinkage. i am ready to start blogging about all my issues with boost because its not right what u do

My complaint is my husband and I purchased a new Nissan Dualis 8 months ago and after 6 months we have had nothing but trouble . It would not start on several occasions leaving me stranded. Sometimes it would start after an hour, other times it may start after a day.

On Australia day long weekend it would not start for three days and on the fourth day it started. Took it to Nissan for the second time they recoded the keys. Next day after 8 hours at work i go to a hot car and it wont start again.

I had to sit in the hot car for 3 hours after which it was towed away, not happy. Nissan show no empathy for the fact that this new car behaves like an old car. I have no confidence in Nissan now and worried I have a lemon, they are happy for me to keep car under observation, their words, I do…

Hello, I have been waiting for weeks now just for someone to return my call about my problems concerning my Nissan. I am still waiting and this morning I even left another voice message at the Consumer Affairs Department and to no avail a phone call to me has not been done.

Please help me with this matter so that I can get issues solved about my lemon Nissan. Thanks

I purchased an infiniti from bay ridge nissan over a year ago and have been unable to get assistance (or follow up) refinancing even though that was initially used as an incentive to gain my business and obtain my $5000 deposit. The salesman Nicardo and bayridge staff put little value on my time, in which I drove 30 minutes to the dealership to fill out an application and have received no follow up to date (3 weeks later) irregardless to the fact that I have called several times.

I will ensure that I use every social medium to enlighten others on the unscrupulous "used car salesman" antics taken place. I would be grateful if someone with any regard for customer service reads this message as I am still in need of resolve and would like to know my refinancing options.

I will continue to…

I have a 2008 Nissan Altima with almost 60k miles. The entire front bumper of my car is peeling and bubbling clearcoat. I read that the paint has been proven defected and I would like to file a claim to have my car repaired.

What do I need to do to get this started?

Bought a new nissan frontier truck in January from oak ridge Nissan, tn. The weather started warming and using the airconditioner I noticed something was not turning the compressor on every time I tried to use the ac. I had oak ridge Nissan check it out and of course they said everything was working fine that day.

It did not operate right again and I called oak ridge and they said they would order some parts to try. It has been a week and a half and no phone calls about parts being in or why they were not in.

I have been letting them drag their feet about a month now and my patience is wearing thin. They tell me the problem with the ac has not been heard of but that does not mean the problem does not exist.

I would appreciate some help with this matter.

Steering wheel all of a sudden became VERY difficult to turn regularly when driving/turning. After a couple weeks the steering column became very loose and caused the steering wheel to wobble. When turning the wheel I would notice a severe grinding sound.

Upon detailed online research the same occurrence has happened to several 2006 Nissan Pathfinder owners with similar mileage. After taking my car to the Nissan dealership for further investigation we have found that Nissan has issued a service part to correct this issue.

My repair will cost an upward of $1300. I feel that Nissan should make this issue a recall as the dealership informed me that if I continued to drive the car the steering wheel would lock up and potentially cause a hazardous accident!!

This is a severe issue for myself…

I brought 4 new tires from WINDSOR NISSIAN auto service. They guarantee my tires for year, i brought it back car to fix because my tire had nail on it.When drove to home everythnig seem fine.I driven the car several more time it was fine.When I drove my car for New York back Newe jersey I started to heard a funny noise, which sound like flat tire.

when I check all 4 tires, evrything was fine. I driven the car next day, agian, the noise got alouder. I felt uncomfortable with that noise.So, I drove my car back to Windsor Nissian auto service, the manager service claim that brought my car to other garage to fix my tires. When my tires was guarantee. He accussed me on th spot and not comfort the customer issue that could of cause me car in to hugh accident and would cause my life and family.…

Since i was younger i always wanted to buy a nissan and finally in May 2013 i purchase an altima 2013 a very nice car I'm in love withy car but a few weeks after i had it i noticed that the bumper was popping out on the passenger side i called immediately and took it back to the dealer and was told by the sales man Juan Median (nissan in bakersfield California) that the bumper was defective and

that they were goin to fix it and they did . After that a few weeks passed and the bumper again the same thing popping out again i called and took it back again they did see ir and was told that they were going to call me to schedule an appt to have it fixed again ohh md by the way the radio was defective too some of the lights were not turning on this is a nightmare!!

They called me after a month…

I am contacting you in regards to a warranty claim that was denied in connection with a vehicle I purchased from Hall Nissan in Virginia Beach on 11/15/2008.

When I purchased my vehicle, I also purchased the acid rain paint protection system and the interior appearance protection system. I contacted Hall Nissan the week of December 17 inquiring about coverage for and exterior paint issue and an interior stain on the driver's seat, I spoke to a service manager who advised me that they did not show the warrranty was purchased or applied to my vehicle.

He called me back after researching my purchase contract and verified that the warranty was purchased but the protectant was never applied. My vehicle should have been scheduled for a follow-up visit a week after purchasing the vehicle so the…

I have a Nissan Frontier with 2000 miles on it. When going from a coast to speed up the truck just rolls along like it is out of gear, with the throttle almost to the floor it jump like a jack rabbit.

One thing I noted there was no speed up in engine while the foot feed was being depressed until the transmission engaged.. In traffic this is dangerous as I have had ones behind me honk and when the thing finally get going I have to hit the brakes in order not to run into the car ahead of me that has stopped..

I have left the car with the dealer for a couple days so the mechanic could drive it home but the mechanic says he could not get it to do anything out of the normal. Has any one else had this problem? How was it solved?

Over the first year of me owning my brand new nissan sentra i found 40 chips in my paint. When i went to the auto-body shop they advised me that it had to have been a paint defect. All of the chips were circles and when one chipped off in front of them they said that they had NEVER seen paint so brittle.

That they believe that nissan did not add the flex to the paint which caused this in addition to air bubbles. my car has chips behind the door handles, the back seats (which i hardly ever use the backseat) the paint is chipping off.

When i took it to the dealership where i bought it, they had me drive up there (which is an hour away). They took pictures and then a week later had me go up again to have them do an estimate.

" i contacted nissan and opened a complaint. this lead me to…

I bought a Nissan micra from fairsway garage in leigh I paid cash for this car after my second free service I went into the showrooms at fairsway leigh I saw Bernard McGee the sales man who sold the micra to me he showed me a brand new pre reg pixo and gave me a cash offer and part ex on this new pixo he also said that he would give me a free three year service warranty with this deal. I did not want to change my micra but I thought about another three year trouble free motoring so I accepted his offer mainly for the three year free servicing so I booked my first year free service then I booked my second year free service but two days before my pixo was due to go in to fairsway leigh.

I received a phone call from a young lady telling me I could not have a free service I told her that a…

We bought our pathfinder about a month ago. Since we bought it we have never gotten better than 15 miles to the gallon! Which is not close to the 20 you advertise. It's disheartening to be getting such poor gas milage in a car that we thought would be better than what we traded it in for!