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Nissan

2.0
213 complaints

Address

Nissan Motor Company Ltd, Franklin, TN, 37067

Complaints

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oswald Abreu

Apr 1, 2017
0

A week and a half ago I went to Pearson Nissan in Ocala to purchase a new Rougue. Salesman was very nice. We were looking for a new SUB that could brake on its own on case of emergency. The salesman showed us the sub explained how it worked and I traded my sub and went home happy.

Happiness dont last long we tried out the brake on its own feature and it failed. Called the dealer and stop by to get it checked they looked at it and say it was fine. Got home tried it again and no luck.

Went back to dealer the folowing day and the salesman discovered we dod not have the sub we went to purchased our sub would not stopped in case we did not. Wrong sub. Salesman sold me wrong one. I do not want this sub is not the pne i wanted to purchas.

They now want $6000 to trade on the new vehicle that they…

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Richard A Juarez

Dec 15, 2016
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I purchased a 2016 Nissan NV Passenger 3500 HD S at Pedder Nissan Hemet vin # 5BZBF0AA0GN854594. 1st of all I don't understand your policy of once a purchase is made I had to sign a agreement that if for any reason I'm not satisfied with the vehicle you don't even offer a 1 day return policy.

When I attempted to request that my existing car insurance my agent said that they wouldn't sell me any coverage because the vehicle was considered a commercial van. 00 to start a new policy. I spoke with the service dept from Pedder Nissan earlier today & they notified me that there's no running board for my vehicle or any other NV Passenger Van.

So not only is there no running boards the service dept won't install any due to after market. I searched online & I found the ones for my vehicle that…

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sean

Dec 5, 2016
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I took my vehicle about 2 months ago it keeps on cutting out. They could not find anything wrong after 2days

One month later the same problem They services the vehicle and found crank angle sensor was giving problems and they cleaned it serviced the vehicle and all was fine for one week. I requested it be changed as I have an extended warrantee They told me it was ordered

Today I phoned again to ask when can I bring my vehicle in as I have not hear anything back yet. It appear this part was never ordered I have just spoken to a Charl at Nissan ec.

Heinrig Coltman did never order the parts. I did ask him the first time I took the vehicle in why they did not do an diagnostic test on it to reveal what the problem is and I was told for him to do an diagnostic test to check what the problem…

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Patty Dupuy

Dec 4, 2016
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I have a Nissian , Altama 2013 less then 50k miles. This is the worst car I have ever bought. The ac went out , a leak in the trunck, the battery and cables had to be changed due to curotion of the battery and cables, this problem continues, The shift locked up on me and had to be changed out.

The paint is chipping off. The valve to let the gas go through smoothly just went out and had to be changed. I hate this car. I am a single parent and bought the car for safety and reliability, But I am getting just the opposite.

My daughter in law has the same make and model and has the same exact problems with her car and her transmission went out. So I guess that may be the next malfunction with this car. At this point I am ready to file a law suit aganist Nissian. This is rediculous!

Very…

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Curtis McGhee

Nov 27, 2016
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I was in one of your dealer ships on 11/14/2016, continental Nissan in country side Illinois, my wife and I were shopping for a red Murano 2017 with cream color interior, in which they didn't have in stock, they said they can get it, then ask me to leave a deposit in which I did not want to leave a deposit they pleaded with me to leave even my truck I said no, then the manager ask me to leave a deposit, he also said I will get my money back we don't operate like that, so I trusted him and left $200.

Next morning I changed my mine, and when I contacted the dealer ship they said they're not giving me my money back, they showed me some papers that they said my wife and I sign said no refund, what we sign did not say no refund, and my receipt that I have doesn't have no refund on it either,…

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Geo Clemen

Nov 13, 2016
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Had thought about purchasing a Frontier until I reviewed the gas mileage, very poor for a 4 cyle with an automatic. Your engineers are asleep at the wheel with gear ratio installed. You need to install highway gears. Very foolish on your part.

I have a muscle car that gets better gas mileage than your trucks. Your engineers should be terminated.

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Rodney Burton

Oct 31, 2016
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The VIN for my 2017 Nissan Armada is JN8AY2ND9H9000322. The registered name is Rodney Burton. I purchased my first Brand New Loaded Nissan Armada back in 2004. I drove it for the past 12 years and serviced it at Auto Nation Nissan in Brandon Florida. During those 12 years I never really had any major issues with it. I have had the same discussion with my wife for the last 5 years about getting a new vehicle and my answer to her question was always.

I really like my Armada and if I had to buy something today it would be another Nissan Armada and the same color. So as the new year started and I had to make a couple of repairs to my older Armada I started thinking its time to start looking for a new vehicle. I started doing some research and then I saw something online about the 2017 Nissan…

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Inez Parker

Oct 27, 2016
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I bought a 2005 Frontier new, after about 6 months the electric blue paint started to peel. The dealership painted the left front fender. 1 year later the hood was peeling, Nissan painted it. Later the roof top started peeling I had to pay for that. Now both fenders and tailgate is coming off in sheets. Nissan refused to help. When the problem started Nissan should have painted the entire truck to prevent future problems.

Nissan knows they have a problem with electric blue paint and refuse to stand behind their product. This has been an on going problem from the beginning. I would not recommend a Nissan to my worse enemy.

I can now not sell my Frontier or trade it in because of the paint without losing money on. Heck I probably would not be able to even give it away. Other than the paint…

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Terry Boland

Oct 26, 2016
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When I turned on the defroster or AC the system made an audible noise. Also white smoke came out one time. I took it to the Nissan dealership in Sanford and told them about the noise and smoke. I also told them that I'd had the AC recharged but it hadn't kept the charge. I wondered if there was something wrong with the blower. Also the " Check engine light" was coming off an on. I was there for hours and they eventually came out and told me that they could fix everything for @ $200+ but $300+ if they found a leak. I was not shown a definitive breakdown but was relieved that the check engine light was just a malfunction. They found a bulletin on it and said they'd reset the sensors. I thought they were fixing the air system problem for the amount quoted.

They were running dye to find a…

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Don Ritchie

Oct 12, 2016
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2012 Nissan Frontier 49,402 miles and the weld broke on the exhaust manifold. Dealer wouldn't replace this part under warranty. 40 at the dealer to replace this defective part. I didn't want to argue with the dealer on this issue and I needed my truck.

I also have the part for examination to show that it was a cold weld. Truck Vin #1N6AD0ER8CC408553. How can I get Nissan to pay me back to repair this defective manifold.

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Don Ritchie

Oct 4, 2016
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400 miles on the vehicle and the Exhaust manifold breaks under normal wear and tear on this truck. The dealer is charging me over $1,100 to fix it and says it not under warranty.

However this had to been a defective Exhaust manifold from the beginning and just took vibrations over time to break it causing it to leak. I have them keep the part so it can be analyzed why it broke. I am having the work done at Hudson Nissan in North Charleston SC.

Can you review this problem on my truck and let me know? It been a very excellent truck up till now with no problems.

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David Quinton

Sep 28, 2016
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Here is the letter I would send to the Nissan team, unfortunately my letter today is not based on an experience I choose to repeat. A brief background. 4 Hardbody shortly after launch. After more than 550,000km this truck is still in operation!

0L DCI V9X LE A/T 4X4.. The last purchase (DCI) is, however, turning into a regrettable experience. This vehicle was purchased as a second hand unit from your dealership in Aliwal North, and included a Beekman Executive canopy, which they had fitted to the vehicle by…

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gary webb

Sep 28, 2016
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I bought my new Nissan Altima coupe in 2008. Loved it until the dashboard started getting sticky. Later it started melting! I called Nissan and after several calls they told me to take it to my dealer, dealer said it was bad but Nissan finally said they would pay half replacement.

I researched Nissan melting dashboards and 100's of the same model has it. I'll never buy another Nissan.

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Kathleen Pucciarello

Sep 21, 2016
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Bought 2013 Murano, paid cash on 6/24/16, and to this date have not received title and registration. We have spoke to Kayla (who sold us the car) and 2 weeks ago she said it was in the mail. Jack, manager, told us we would have it in 72 hours, no calls to say they have, I have never dealt with anything like this.

We bought a 2014 Rogue and no problems. We have made numerous phone calls and twice went to the dealer. I think they do not have a title for that car, this car is not good to us without a title.

So either give me the title and registration or take this car back and give me my money back Please help us, we are 70 years old and do not know what else to do.

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Charles Memering

Sep 21, 2016
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Good afternoon, I am writing this letter on behalf of my father who had purchased the 2016 Nissan Maxima Platinum edition. I believe he made this purchase in October 2015 for the 2016 model. I myself own a 2014 Nissan Altima, and have no complaints except for the recall for the hood latch. The car my father purchased was his dream car, most possibly his last car as he is now retired. He chose to get this car fully loaded, everything to offer on this vehicle.

The exterior color is color is red. He loves the car! Already he has had the radio/navigation replaced as it didn't function properly, (but assumed that this was a bug and he did not sweat it). Nissan promptly fixed this issue. While visiting my father I was admiring the beauty of the car. It is very nice. Unfortunately, I did come…

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Margaret Laguana

Sep 21, 2016
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I purchased a 2014 Nissan Altima thinking it would be a good commuter car but I was wrong. when I purchased the car I had people telling me not to get one but I didn't listen. so far, I had to replace the transmission TWICE!

My mileage is at 93,000 and my extended warranty covers up to 100,000. I hope the problem was fixed and I won't ever have to deal with a transmission issue with the car. I will never buy another Nissan or refer any friends and family to purchase one!

so very disappointed and unhappy.

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Brenda Oxenreider

Sep 21, 2016
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September 10, 2016 - Nissan Eisnehauer in Wernersville, PA. Went to talk about my lease ending, after purchasing a used vehicle in 200, a Murano in 2005, and another Murano in 2010, and then trading the Murano in for a 2014 Pathfinder Platinum. Unfortunately, we are in a open Chapter 13 for two in a half years, never missing a payment on vehicles. Landed a new job at UGI, husband take hone at 80,000 and yet Nissan has been rude to us. Not want to help us in our next vehicle.

September 17, 2016 Decided to try Apple Nissan, York PA. Same treatment after sharing at first how they thought Eisenhauer was rude and they could help us. Wasted our time, called out attorney to get more information on us for our good terms. Decided to let us know after all that, they could not work with us. Will…

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Reginald Moore

Sep 20, 2016
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August 30 I went to Universal City Nissan (UCN) to replace my 2015 Nissan Frontier that was totaled out in an accident. Since I purchased the car from UCN in the first place I thought I would get more consideration. I bought the car that day went through the paper work and rang the bell. I gave them two checks, one for $400 and the other one for $3600, for my $4000 deposit. I was told to go home they weren't sure when the 2016 Frontier SV, ling bed, would be ready/located. They were suppose to call me the next day. They did not.

I called and he said they were still looking. On day 3 I called again and was told that they had not located the truck. I told my sales Rep. "Rodrigo" to cancel the deal and tear up my two checks. I live 50 miles from the dealership and did not want to make the…

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Reginald I Moore

Sep 20, 2016
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This fiasco began August 30 2016. I had recently totaled out my 2015 Nissan Frontier that I had purchased at Universal City Nissan. I went in and looking for a Nissan Frontier SV long bed, gun metal in color; similar to the one that was totaled. I bought the car gave them two checks, one for $3600 and one or $400. They told me not to wait on the car but it would be located and they would call me. Three days later they still hadn't found the truck. So I spoke to the salesperson "Rodrigo" and told him to cancel the deal.

I live 50 miles from that dealership so I told him to tear-up the checks. I proceeded to find the truck and purchase it from Metro-Nissan, on September 2, 2016. On Friday September 9, Universal City Nissan cashed he $3600 check. I contacted them on that same Friday and they…

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Reginald I Moore

Sep 20, 2016
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This began August 30, 2016. I am a long time Nissan Frontier owner. I totaled my 2015 Frontier and went to purchase a new one from Universal City Nissan (bought the 2015 there). I qualified they congratulated me and they sent me home. I was told they would have to find the particular truck I wanted, the 2016 Frontier SV long bed. Three days later they said they couldn't find it. I had to call them every day, they never called me. At this point I said fine I'll find it myself.

I bought it from Metro-Nissan in Ontario, CA. I live 50 miles from Universal City so I told the sales person "Rodrigo" to cancel the deal and to tear up the two checks I wrote: one for $3600 and one for $400, my $4000 deposit. Well on Friday, 9/16/16 Universal City Nissan cashed the $3600 check. This caused my check…

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Darryl Pace -(0405-582329)

Sep 16, 2016
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On Wednesday 17 August 2016, the vehicle I was driving in (Nissan Pathfinder ST 2015 model) was involved in a motor vehicle collision. The accident occurred in the Ballina (NSW) area just before lunch time. The vehicle I was driving was one that I purchased band new from the Nissan dealers in Penrith only few months ago. It was new and I paid $40,000 for it. The accident was not my fault and subsequently I have lodged a claim with me insurance company NRMA to have the vehicle repaired.

The damage sustained to my vehicle was on the drivers side door and rear passenger door. The impact of the accident was enough to deploy all airbags down the right hand side (drivers) of the vehicle from the front right to the rear. As a result of my accident once again outlining I was not the driver at…

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scott

Sep 8, 2016
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We have a Nissan rogue with 74000 miles and have had nothing but trouble from the transmission. The dealership says its because we haven't changed the transmission fluid. The trouble starts after about an hour on the road. The car starts losing power even though the rpm stay high.

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Sam R. Staggs

Jul 26, 2016
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I took my car to Cookeville, Tennessee Dealership to have my parking brakes checked. They were making a growling/grunting sound after I pushed the break pedal down, and when I took my foot off the brake pedal, the car moves slightly and makes a grunting sound.

I have had the car for over 6 months and then this started. The dealer said it's ok. It's getting worse and I'm afraid to leave it parked on a hill now. I took it to them twice already. They say the same thing, nothing is wrong with my parking brake.

There is definitely something wrong with my parking brake!

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Wayne Vince

Jul 9, 2016
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On July 7th I took my car to get an oil change. It is a 2016 Nissan Rogue. The dealer had told me it would use standard oil change. Walmart service employee told me it would take synthetic oil only. I told him change it anyway he said it would void the warranty. Told him never mind I'll take it elsewhere just close it up I'm done. I apologized for being short with him being the auto dealer gave incorrect information. I smelled something not right on my drive home.

At home I opened up the hood to find engine oil all over the underside of the hood and engine and my oil cap missing. Called the Wadsworth ,Ohio store asked if they had my oil cap ,told her what happened , she told me the automotive manager would contact me tomorrow because he was gone for the day. Heard nothing, I had to walk…

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Jason keltner

Jun 27, 2016
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Tried to come to a deal with salesperson Kevin, who was fine, realized we were too far apart, so I asked for my car keys to be returned since they had the, to evaluate my trade, I asked multiple times five minutes later, a man named Jesus Guerrero, Sales Manager, asked to sit with me, finally gave me my keys, he then told me they could not do this price, I said thanks anyways and proceeded to get I my car, then another man approached and said he was to actual sales manager and

the Jesus guy had made up fake business cards and he was not manager, then this guy says he can do deal except he proceeds to insult my current car, 2012 Kia Rio, as a throwaway car and offers me a lower amount on my car to make up difference on price.

Do not trust anyone at this dealership, they lied to me and…

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Sarah Powell

Jun 17, 2016
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I bought a 2012 Nissan Versa and the road noise is horrible but the worst part is it has a CVT transmission that are notorious for going out. My son in law has a 2011 and his transmission went out.

He said get rid of yours before it goes out. I didn't and now it's going out. 00 on it! 00 when his went out. I called Nissan Corporate and they said no we fixed that problem in 2009. I had a recall on it 12/15 for the transmission and this is what I get?

I will never buy another Nissan!

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Mr Jeffrey Fearn

May 4, 2016
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I purchased this car from Vospers Plymouth on the 7th June 2015 and as part of the deal we had cared4mot cover and cared 4 warranty we returned the car because the near side front and rear windows would go down but not return on the local control only on the drivers door control and the rear off side is very slow.

Today I took the car into Vospers for the MOT which was booked six weeks ago approx 23rd March informing them that there was a brake judder the Windows still don't work. On collecting the car I was informed that the car had passed its MOT with an advisory that the front brake discs are pitted and corroded and a quote to put this right.so according to the MOT engineer as it is done on a rolling road dos not cause the steering wheel to shake and the car to judder even though it…

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Deborah Grumbach

Apr 30, 2016
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I was advised by mail that there is a recall on he hood latch. I contacted where I purchased the car 15299 US HW 19N, Clearwater, Fla I told them I was coming in for a oil change and there was goo on my front tires that was there when I purchased the car. I also needed the recall problem done at that time. I made an appointment one month b4. When I drove down they told me they had to order the recall part. They did the oil change and then brought the car out and the goo was still on the rims.

I asked, "don't they look at orders on the ticket?" I then had to wait again for them to take off the goo. I told them I would go to the Nissan Dealer around the corner from me to do the recall item. Clearwater was too far to come back. I stopped at the Nissan Dealer in New Port Richey, Fla. They…

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West Ballas

Apr 1, 2016
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I bought a Nissan rouge June 2015. It was the top of the line for that model, so you know I paid a lot of money for it. My complaint/concern is I hear a lot of wind noise it is really loud inside the card.

I think it is coming from the bars on top of the car for luggage etc. Before this purchased I had a 2011 Nissan Pathfinder, loved it! But when I purchased it the same wind noise. Nissan eventually issued a recall to fix that problem.

I was hoping your company will do the same for the Rouge I have looked on line and Found many having this same problem different years. Please Please find an answer for me. Since the care was well over 30K one would think you would not have this issue.

I am not sure if it is the luggage rack some said the doors. I just want some help I came back to Nissan…

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Vibhu

Mar 9, 2016
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My boss offered me his car Nissan Altima 2013 Sedan with 84000 km. Since he is my boss I trusted him when I met him and the dealer at Nissan Stadium Calgary AB Canada. Signed an agreement and the dealer was so rude! After I signed the agreement of $24,700 plus 6.99% finance I found out that the car worth should not be like that. I went to other dealer and to other Nissan branch, with my surprise I was cheated on the amount of the car.

The value he mentioned to me based on his drive test on the car and the status of this car is only $9000. One more thing that really shocked me when other Nissan branch showed me that it had a record from Carproof of $8000 damaged last July 2015. They did not inform me on this issue. Now I want to totally get rid of the car without paying any single penny.…

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Joseph Migden

Mar 1, 2016
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My complaint is with the Nissan Motor Acceptance Corporation. I have financed two leased cars with them over the past 6 years. My new lease began on Dec. 14, 2015. I sent paperwork in for monthly payments through my checking account and received no feedback on the status of my payment request. I finally called NFMC and spoke to a customer representative who said my payment plan was set for my Feb. 20,2016 payment. I lacked confidence in their capabilities so, on about Feb. 20- 21, I called my bank and was informed that no information had been submitted by Nissan Finance regard direct payments from my checking account.

When I found this out I immediately sent a check in for my Feb. 20 payment. Had I not called my bank I would have been late with my payment which would have adversely…

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Joyce Thomas

Feb 19, 2016
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My husband took his Nissan frontier to the dealership 3 weeks ago and every time he calls about his truck they give him the run around. We will never buy a Nissan again. It started when he was involved in a minor fender bender and they told him because of the accident it cause the component to go out and that he would have to have the insurance company paid for it. He told them that he was having problems with the dash board lights before the accident and was going to bring it in.

But the next day he was involved in the accident. The service department at Yuba City Nissan is poor. I will be filing a complaint with the Better Business Bureau and tell everyone I know not to buy at that dealership nor buy a Nissan. The sad part about this is that it is a 2016 and had only 5000 miles or less…

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terry nacey

Feb 15, 2016
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I took my altima in for a trans. problem to planet nissan in las vegas and they gladly replaced the trans.and also the a/c compressor,and i asked them to check the brakes they came back and informed me that i needed all brakes. I told them i couldn't swing the cost at the moment, and i would come back when i could afford it. Which i did and then they informed me i only needed the rears done. They told me they would replace the pads and turn the rotors.

I also had too tell them the a/c was NOT blowing cold air and they did not turn the rotors. I worked professionally in the the automotive field for 16 years and i know the difference between a resurfaced rotor and not. I was ASE certified in all four categories of certification so here i sit without a car now for so far 5 hours on my day…

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ray

Feb 9, 2016
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I am not a Nissan owner and will never buy one but I am amazed at the lack of creativity in your auto adds on tv. How many killer snow men, walking trees or mud monsters have you ever run across?

Come on where is your truth in advertising? These commercials are so stupid we turn the channel whenever they come on and anyone I talk to agrees. Get some creativity and honesty in your ads.

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Dawn Cento

Feb 1, 2016
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My 2010 Nissan Altima wouldn't start. Thought the key needed new battery. Long story short, had to tow it to Nissan, found out it was the Steering Lock. Seems the Altimas and some Maximas from 2008 - 2010 had defective steering locks. I was outright told that Nissan should've had a recall on this but they decided it to was their benefit not to. So now, almost $1200.00 later, out of my pocket, Nissan replaced the defective part and the warranty on $1200.00 is only for 90 days.

When Nissan found out about this defect a few years ago, they added 3 years to the warranty. Conveniently, mine ran out May 2015, and I was never informed of this issue, as I would've done something about it then. My car only has 23,000 miles and it's well taken care of.

I've read numerous complaints regarding this…

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Richard Bondi

Jan 23, 2016
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2016 Rogue with 865 miles has been at Woodfield Nissan in Hoffman Estates, IL for over three weeks waiting for a part. No one at the Nissan dealership or their district manager will even return a call. The district manager was assigned this case when calling their 1-800 Nissan1 customer service hot line.

They claim the part is back ordered and have no idea of when it will arrive. They also state that they don't know for sure that the part will fix the problem. I did not buy this car at this dealership because they have a reputation of lying about sales promotions but now realize their service dept is just as bad.

Never had such incompetent, rude, unprofessional service on any car before.

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Robert Dale Rigmaiden

Jan 22, 2016
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On, January 8, 2016, my family and I went to ALL STAR Nissan in Baton Rouge, La 12422 Florida Blvd. 70815, in attempt to purchased a 2009 Nissan 370Z. After test driving and discussing facts regarding the car with Jacklon Sims (sales consultant), the general sales manager, Ryan Ipson, agreed to sale the car for $15,000.00. It was agreed to extend the offer until paper work was completed with our credit union the following week. The process took a few days secondary to the dealership forwarding incorrect information.

During the final submission of the purchase agreement with our credit union; the sales price changed to 15,889.00. Ryan Ipson was contacted by phone to discuss the incorrect sales price on the purchase agreement. He voiced that "I would never agree on even figures like that";…

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colin ledger

Jan 19, 2016
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I have a 14 plate note I have a problem with a noise coming from under the bonnet the car sounds like a tank it has been into the Nissan garage 3 times with the same thing up to now. The last time I took it in the man on the service desk had a look at it and said they all have this fault apparently it is where the air filter pipe comes from the air filter the pipe comes loose.

They have put 2 screws x 2 in it to hold it but they have worked loose leaving 4 holes and it just vibrates and this is what is making the noise.

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Joseph Risigo

Nov 29, 2015
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Have a 2013 Altima purchased new at Middletown Nissan. The passenger airbag malfunctions on a regular basis. Complaints to the dealer resulted in one computer reset shortly after the vehicle was purchased. Reset seemed to work for a couple of months. I've learned to shut the car off when the light come on and restart it. The light normally goes off but we are not convinced the bag will function properly. I spoke to the service dept people several times asking for a remedy to the problem.

They do not have a solution to the problem. During my last service at the dealerships, November,2015 I was told that it is child safety issue. My passenger is (140lbs). I understood the service person to say up to that weight the airbag will not go off to protect a child from any airbag injury. I can't…

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Mohamed daya

Nov 16, 2015
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Took my Nissan Murano car for repairs and they charged me but could not diagnose properly and now demanding more more the car still not sorted. This was at my local Nissan dealership and I have called the complaint line many times to try and warn corporate this place is destroying their reputation. Maybe next time I will buy a Honda instead!

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Saliman Bin Juda

Nov 12, 2015
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2012 I purchased my new Nissan Wagon. I have done 90,000Km driving from Seisia to Cairns over the last five years to find my air con unit not working. I had my vehicle serviced and found there is no filter in the cab to stop the dust entering the Evaporator unit.

00 the dash has to be removed. Why is there no filter installed this is a vehicle made to drive on dirt roads? Nissan has to think of people like me who needs to travel long distances on dirt roads?

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Cynthia Guzik

Oct 28, 2015
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I took my Murano in for service today and found out the front differential needs to be replaced. I only have 88,000 miles on the car and to spend $5,000 for repairs is ridiculous. I have read several article about the issue the Nissan's differentials among other parts.

I want to know if Nissan is will to do anything to assist with this issue. I have been a Nissan owner for many years but if this is how vehicles are being made, made to fail even before the car is old, then I may decide it is now time to move to a different manufacturer. Please tell me you can help me with this MAJOR problem.

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James V. Scogin

Oct 21, 2015
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I took my 2008 Nissan Altima to the local dealership (Nissan of Picayune, MS, 239 Frontage Rd, Ph. 601-889-5469, service John Porter) with a key fob problem. When I unlocked the car, a window went down as well. Drove the car to the Picayune dealer. After 8 days, the dealer wants $3,200 to change the wire harness, computer and key fob. All I want is to drive it out like I drove it in, not load it on a trailer.

The dealer contents there must be a short in the wire harness after trying a new computer/fob. They installed the old parts and can't get the car to start. That is not my problem. I am walking while they refuse to return the car in the condition it was given to them. Help from customer service at Nissan would be great.

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Krystyna Dryja

Sep 9, 2015
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Since 2002 when I purchased my Altima, Nissan I have been very happy with my car and its performance, I get lot of compliments on the way I keep my car, make sure that the oil is changed on schedule, I just replace my original brakes and that's when we noticed that the underbody floor is just rusting away. Not too long ago I heard on TV during the news that I'm not the only one that has the same problem.

I called the dealership regarding the recall on the Altima cars build between 2002 and 2006, they were not informed or maybe just try to ignore my complaint. I'm waiting for Nissan to do something about it, this should newer happened if the car was properly built. I'm curious how this complaint department will handel this. Hope I will hear from the Nissan corporate offices about my…

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Nermeen Gamea

Sep 8, 2015
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I'm the Supply Chain Manager for North Africa in GSK consumer healthcare and located in Cairo Egypt. I bought a brand new Nissan Qashqai in April 2012 from the Agent in Egypt Nissan Auto-motors with automatic gearbox. Since I bought the car all the services are done at the official agent service center and all services are registered in their logbook.

In 26th of August 2015, Although I could move the gearbox to the position "D" and the car moved normally, suddenly the car was not moving as if it is in the position "N", the car can go to reverse with position "R" and move smoothly backwards. But it totally refused to move forward if I put the gear on "D" or "L". I only drove with it 96,000 km and i shouldn't find such a fault after this short period and distance. The breakdown in the…

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Oscar Martinez

Aug 18, 2015
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5S last month. I do not want the Guardian Shield Protection Plan (They charged me $2,500) for it. It was useless talking to staff and manager at the dealership. I was dealt with in bad faith and forced to pay for a product that I don't want/or need.

I will not take my car in to have the Theft Protection System installed. I hope that you can resolve this matter. I need a refund of $2,500.

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wanda scott

Jul 14, 2015
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Purchased 2014 Nissan Altima with 1200 miles in March 2014. Brakes starred squeaking and dragging, blue tube would not work properly. Never would pick up phone book or could not make calls from the steering wheel function. Speakers sound some time jump from one speaker to another. Hood was shaking when driving. I took car to dealer and explained with written information on the blue tube issue, speakers and the brakes. They put new pads on. They told me the blue tube issue was with my phone.

They stated that there was a microphone issue not working internal and suppose to have repaired this. I took my car back after buying a ne phone foe this same issue. They kept my car for 1wk and 1day suppose to have received an up date from Nissan to download to their system to find the problem. They…

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Peace Awuyah

Jul 3, 2015
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I bought a 2012 Nissan armada from Fontana ca I payed for extra warranty I live 160 miles from Fontana each time I have a problem with my Nissan and I go to my local Nissan they tell me I need to go back to Fontana and it's almost 3hours away, right now the seat adjustment button it falling off and went to complain. All I got was you have a good warranty you need to go to Fontana. Ok now my brakes is very bad, do I need to go to Fontana 160ml. I cannot be paying that money every month and driving unsafe vehicle around.

I need some one to take of this problem I call the vehicle protection 1-888-859-8025 who is ready to sell more warranty when I ask. They also the guy told me you need to call your dealers, who is my dealer and who did I pay all that money to.he told me your warranty with us…

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Elizabeth Whelley

Jun 22, 2015
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My 2009 Nissan Altima would not start. Had it towed to Nissan of Pembroke Pines, FL. It was diagnosed as a steering lock and belt problem. The total cost was $1800 for the repair. In researching online, I have seen numerous complaints about this problem for 2009 Nissans.

Many owners were successful in having the money for the repair refunded as it seems to be so prevalent as to qualify as a recall. Even repair staff indicated that this should be a recall and that I should not have to pay.

Additionally, he car is still not working right, slow to start, ac problems and I'm out $1800. Please advise as to whom I should speak and what documentation is needed.

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Retha Thomas

May 19, 2015
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I am a senior citizen, and I purchased a 2015 Nissan Altma 4/24/2015 at Hudson Nissan on River Ave North Charleston . On my way back home from church, a warning sign came on stating low pressure. I was on highway 26 before I could get to exit 11B. The car started slowing down before I could get to the filling station. I stop and looked at the tire and it was busted all around the rim.

I called the sales manager at Nissan, and he told me that was my responsibility but he will speak with his supervisor when he got in. The supervisor called and was very rude. I told him he should have told me to bring the car in and check it out. The first thing he said was that I had to have hit something and fixing the tire was my problem.

I bought the new car because I was putting money fixing the old…

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