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Nissan

2.0
213 complaints

Address

Nissan Motor Company Ltd, Franklin, TN, 37067

Complaints

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Sidney Tuggle & ESTER Maret

Dec 5, 2018
0

The "EBA" ( emergency breaking assistance) die not function on our car.It hasn't worked since the day we bought it ,which was November 17 ,2018. We have a friend with the exact same make,model, trim & year.

It is turned on, the only thing we can notice is a slight beep sounding like a mosquito. It is suppose to apply the break when the computer senses that you are not going to use the breaks, and if you do use the breaks and your not applying enough pressure to the break peddle , the computer is suppose to then take over and apply even more breaking pressure. This car does none of this. I'll do my best to show you by a Nissan Commercial it's suppose to operate. I want what I paid for and nothing less,your head technician at Nissan of Shelby NC. says he can't fix it and agrees with me that…

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Audrey Smith Brown

Nov 24, 2018
0

11/23/2018

Recently my daughter took my car (2005 Murano SL VIN NumberJN8AZ08T55W304152) in for service to be placed on the rack for codes. As during the time span of several days, my daughter was told that a part was replaced due to a recall. Shortly after disa dispute on repair price which was resolved, her radio is not working, the engine light came on, and now the steering wheel is veering to complete to the right. Would like to have this incident resolved.

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john

Nov 18, 2018
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On Oct 30,2018 I purchased a "Certified Pre Owned" 2015 Nissan Murano with 12,002 miles from #1 (debatable) Cochran in Monroeville, Pa. Carfax verified as a one owner and having no red flags. I felt like I was getting a new vehicle at 30 to 35% off.

I allowed myself to believe the hype associated with the "Certified Pre Owned" program and didn't do a very inspection. At 70 years old, you would think that I know better. "Buyer Beware"! The first problem, although minor, was a badly stained rear cargo carpet that had been hidden with well placed extra floor mats.

Who would think that they needed to move these mats to check to carpet? Now to the bigger problem, the remaining tread on the tires. My wife drives the vehicle home (60 miles or so) and then another 80 or so miles that evening.…

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Gwendolyn J-Thibodaux

Nov 14, 2018
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I purchased my Nissan Pathfinder Midnight Edition over a month ago at Matt Bower Nissan in New Orleans East. The sales and finance experience was fine, however I went last week to pick up my license plates which was available, but when I purchased my vehicle the salesman gave me two sets of keys and

the spare key was broken (the area where you put the key on the key chain). To my surprise the salesman was no longer with the organization and I had to wait for someone to assist me because the service department was closed for the day.

An associate came and spoke with me and he thought there was a problem with key gaining access to the vehicle, but I quickly informed him that the top of the key was broken when I obtained it at the time of purchase. He then took a picture of the key with his…

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Kevin Brunt

Nov 9, 2018
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2015 rouge 22,000,battery had to be repaced was told warranty out just 2 m ago please help me i spent 150 i think sould been not my problem

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Kevin

Nov 9, 2018
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2015 rouge 22,000 miles battery and new install dealer 150.00 please warranty

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Barbara Muhlbaier

Nov 9, 2018
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Bought a 2018 Nissan Sentra from the watermark Nissan in Marion Illinois. I have had in the service department 3 times for the same thing. The complaint is it pulled to the left, has a vibration in the steering wheel and it's worse in eco boost, all of this is between 45 and 80 miles an hour.

The service department balanced the tires first, second they aligned the tires, third the service department put shim kits on each tire. It still vibrates and pulled to the left, the shim kits helped slightly, but these things are still a concern.

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Ashley Archary

Nov 5, 2018
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Recent tests done by the AA has given the Nissan Hardbody NP300 a zero rating. This is a concern for me as I own a 2017 Nissan NP300 Hardbody. They did a crash test and the vehicle has failed dismally.

Please tell me what is the way forward now for Nissan? Below is what I have read But safety test results have given the Nissan NP300 Hardbody a zero-star rating, “which result in a high probability of life-threatening injury in a crash” for adult occupants.

00 score and zero stars,” said Collins Khumalo, chief executive at the AA. “There should be no zero-rated vehicles on our roads. David Ward, secretary-general of Global NCAP said the trio of three-star results were acceptable but the zero-star Nissan NP300 was “shockingly bad”.

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Carroll Perkins

Nov 3, 2018
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The CHAdeMO fast charger at Jenkins NISSAN in Leesburg FL on US 441 has been BROKEN OVER A YEAR. I have made numerous complaints to sales, service, and dealership manager over the past year. They all say the same thing NOT MY JOB. If the charger is on the NISSAN dealership property and has the NISSAN corporate logo on it, then it is somebody's job to get the fast charger fixed.

NISSAN Corporate needs some customer service process to insure that NISSAN Dealerships conform to their NISSAN Corporate operations contract. If the NISSAN sign had a bulb burned out at the Dealership, someone would be responsible for fixing it. For NISSAN LEAF owners, the fast charger (CHAdeMO charger) is THE sign of the dealership.

I have two NISSAN Leafs and have used NISSAN fast chargers at maybe 50 locations…

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Ed Doody

Oct 15, 2018
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I have faxed my bank statements for 2 months that all my payments were made also faxed statement from Bank of America showing payments made for last year! this has been going on for a month no one has gotten back to me. I did not miss any payments and I want this resolved account #0010 2422 7203 9000 1 Ed Doody

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Geraldine H Johnson

Oct 13, 2018
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I took my Vehicle to Hall Nissan in Virginia Beach on Bonney Road. I want my gauge repair, I didn't have any problems with it until after I had gotten an oil change on June 2018, soon after, I was been mistreated by all Hall Nissan dealership employers, they fail to honor my 7 years extended warranty, it was changed to a limited warranty, they are refusing to repair my vehicle after they destroyed it.

They want me to pay for the damages that they had created and caused, They are extremely disrespectful in the Service Department, Supervisors, Management, Headquarter Office, and Nissan Hall Dealership, after I get my vehicle repaired I am not coming back, and I will never refer anybody to you again, I had referred over 50 people to your company, they bought vehicles from you.

I will only…

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Linda jarvis

Oct 4, 2018
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Ask for early appointment- she said 7:30am oct.4th - when husband got there advised He would be first - he sat there waiting 2 hours and a half - hours - got so mad he left -at 10:00 am because they had not started on oil change - he wants to put a complaint on modern nissan service dept. on university parkway,Winston-Salem,N.C. Thank you - Linda Jarvis - complaint by Wayne Jarvis -we own 2014 frontier truck - home number 336 767-4266-

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Regan Rock

Sep 7, 2018
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Bought a used car fro Freedom Nissan in South Burlington Vermont part of our deal was to install new tires which was put in writing we owe a set of tires at dealers cost. Not sell a set of tires at dealers cost even the salesman that sold the car agrees with me and states so in several text messages tires should be free The owner is refusing to honor the agreement was extremely rude on the phone buying a car should be an exciting experience not the case at this Nissan dealer please help with this situation Regan Rock

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Corinne Mackenzie

Sep 1, 2018
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2012 Nissan Armada purchased at a Nissan dealership on Valentines Day 2018. Broke down July. 2018

The emergency brake cable snapped causing the brake cable to wrap around the rear drivers axle causing almost $2,000 dollars in damage to the vehicle. A Nissan service manager and a mechanic with a second dealership admitted that Nissan has seen this problem on other 2012 Nissan Armada’s however they are unwilling to do anything to rectify the problem. I feel that because this affects the brakes it is a matter of safety. My vehicle was out of commission for 12 days and I was stranded in Golden, BC I live in Calgary and there is no Nissan dealership in Golden

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Rafael Pillot

Aug 31, 2018
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I called because of my upcoming open heart surgery in which I am extremely stressed by, to aske for an extension for my August and September payments, which I understand is possible to do. I have previous but is because my state of healthy as been bad and had to take of work several times, but hopefully this surgery will help all that. The rep was very rude and refuse to grant me the time , told me that she will asked her supervisor and he also said no. This is representatives of a major corporation that are treating the customer with no sense of dignity or compassion.

My name is Rafael J Pillot Alfonso.

I will pass this information to my bosses at which I am the fleet manager and we are recently trying to price NV200s like mine for a fleet of 18 trucks to do Directv for AT&T.

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masrijah paniran

Aug 30, 2018
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Hi ,

Pada 18hb Ogos 2018 pada pukul 11 lebih pagi saya menghantar Nissan Navara JRM6971 ke service centre Nissan di Plentong. Berjumpa dengan SA Steven untuk urusan pemeriksaan dan kenal pasti kerosakan penghawa dingin kereta tersebut.

Hingga semalam 29hb Ogos masih belum ada apa2 tindakan yang sewajarnya hanya whatsApp yang mengatakan perlu menunggu barang gantian dalam masa dua bulan.

Autonetor aircond didapati tidak berfungsi dan berkemungkinan.bairing pecah. dan jika terlalu lama keadaan paip penghawa dingin kekeringan atas kepanasan injin.boleh karat dan meninggalkan serpihan halus..tabung simpanan gas juga boleh mengalami kerosakkan dan akan boleh menyebabkan kebocoran di masa akan datang.

Sebagai sebuah peneraju besar dalam bidang pengkeretaan seharusnya perkara sebegini di…

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William Michael Jackson

Aug 22, 2018
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I leased a Nissan Rogue in 2015. The lease was set to end on 9/14/2018. I received an e-mail for Nissan Finance in June saying that if I would trade in the Rogue for a newly purchased or leased Nissan, then the last two months lease payments would be waived. This sounded good to me, so I visited the local Nissan dealer (Cronin Nissan in Richmond, Indiana) on June 29 and purchased a new Nissan Kicks. The dealer assured me that they checked and I would not be responsible for the July and August lease payments on the Rogue. We proceeded with the deal and I left the Rogue at the dealer on June 29.

In late July, I received communication from Nissan Finance that the July lease payment was late. The dealership did not do any paper work on the Rogue to "ground" it in your system. Apparently , the…

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Brenda J Hunt

Aug 9, 2018
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Is it customary that the Nissan dealer offers no discounts on a new vehicle if the buyer is not putting any money down and gets 0% interest for the life of the loan?

Thank you, Brenda Hunt

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Stephanie Fisher

Jul 26, 2018
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I went into Baron Nissan on 7/10/18 and tested drive the car but the AC wasn't working correctly. I was informed the AC was fixed and I can purchase the car on 7/12/18. I had to bring the car in for 6 different issues on 7/17/18 and didn't get it back until 7/19 which I was then told they could only partially fix my issues.

On 7/20/18 the car started to stall on me, I still had brakes issues along with a really bad fuel smell from the AC that caused me and my child to become sick. Now I'm asking them to take the car back and cancel my loan which is not even 2 weeks but manager Won is refusing to cancel my loan. 63.

I have never seen a car company that would treat a women like; this has been the worst experience of my life from getting sick from and now this. Can someone please help me.

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Juanita Smith

Jul 26, 2018
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I have a Nissan Altima Coupe 2012. I've been back to Nissan every week for like a month now. It started with a leak I paid close to 1k. Then 3 days later major leaks again. c although the leak is massive.

I leave then a week later I have loud rattling squeaking noises coming from the car. At this point I'm pissed. I get charged over 100 dollars for diagnostic fee. I'm paying all this money and I feel like every time I take it yo Nissan it gets worse.

If something does not change I'm taking this to the headquarters. Money does not grow on trees and although my car has a lot of miles I've never had issues until they worked on my car and flushed it. This Nissan is located in Ellicott City, MD.

Please evaluate this situation and get back to me. Thanks

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Antonio Rigano

Jul 24, 2018
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I WAITED SIX MONTHS FOR AIRBAG RECALL ON MY 2012 NISSAN VERSA. WHEN I GOT THE NOTICE, I WAS TOLD THEY HAD NO PARTS IN STOCK AND IT COULD TAKE SIX MONTHS. THE SIX MONTHS PAST AND I RECEIVED ANOTHER NOTICE, BUT IT WOULD TAKE ANOTHER 2 MONTHS FOR THE PARTS TO ARRIVE. AFTER AN INTENSIVE SEARCH OF NISSAN DEALERS, I FOUND ONE WHO HAD THE PARTS AND IT WOULD TAKE 6 HOURS TO COMPLETE SO THEY GAVE ME A RENTAL CAR WHICH WAS 45 MINUTE DRIVE FROM MY HOME. THE CAR THEY GAVE ME CONSUMED TWICE THE GAS AS MINE AND THEY EXPECTED ME TO PAY FOR IT!

I DROVE FOR SIX MONTHS FEARING THAT IF THE AIR BAGS DEPLOYED, THAT I WOULD BE KILLED BY SHRAPNEL FROM THE AIR BAGS SO I DROVE AS LITTLE AS POSSIBLE AND DROVE VERY DEFENSIVELY.

YOUR CUSTOMER SERVICE WAS REALLY RUDE AND DID NOT EVEN WANT TO GET ON THE PHONE STATING…

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Patty Zahler

Jul 20, 2018
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, Southampton, MA 01073 (413) 203-5459 Re: Country Nissan, 40 Russell St. Rt. 9, Hadley, MA 01035, (413) 774-3121 On July 11,2018, due to a recall, I took my car into the dealership service to have new airbags installed in my 2010 Nissan Versa.

The airbags were installed, and I drove home. The next day, while I was driving my car, the airbag light on my dashboard began to flash. I was concerned my airbags would inflate, or that they were non-functional, so I pulled off the side of the highway I was on and called the dealership.

The receptionist put me through to service 3 times, but no one picked up.

Finally, I left a message asking for them to give me a call back. I did not receive a call back, so i called the dealership the next day. m. After inspecting my car, I was informed that the…

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Alton Paige

Jul 12, 2018
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Deceptive Sales practices. When I'm making a purchase as large as a new auto I expect to be treated with curtesy and not lied to and use this common phrase "I support the troops" as a means to trust a deceptive person, That was my experience with Hanlees Nissan and finance director Trent Lukens.

I feel strongly about this! As a twenty two year retiree of the United States Air Force I strongly believe, Trent Lukens should never again be able to sell any cars to veterans or active duty members of the United States military.

and instead of my bank USAA that do look out for the troops having the contract Trent tricked me into a credit union having the contract. Another thing USAA approve me for a loan up to 36000,00 so I didn't want anything down on this purchase.

00 to a down payment on…

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Kathi Schwomeyer

Jul 12, 2018
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June 1, 2018 I purchased a preowned 2016 Versa Note from AutoCenters Nissan in Wood River, IL. I am a Missouri resident.

First, I didn't have a manual in my car which isn't the most important thing but the young guy I dealt with Jacob Menke, started out he would mail me one. After several attempts trying to get this, he finally got nasty with if you want one, you'll have to come get it and hung up on me. I let this go.

Got my inspection and emissions done last week of June, time up July1. Go to License Bureau and don't have title packet. Call AutoCenters Nissan again, talk to Dee who handles this. Couldn't find it, oh yes this was a used vehicle.

No big deal, more things in life to worry about than this I was told. They did send me a dealers plate but I'm still waiting on title packet.…

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Gerald Lubenow

Jul 12, 2018
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I took our nisson into fardo nd. dealership at lest 3 times to take care of a malfunction in the security lights in the mirrows that let one know when a car comes into your side view. they told my wife bring it in today as the parts were in, when told she could pick up the car the equipment still did not work.

I asked to talk with the service manager and stated do we have to take our Nisson to grand forks for warrenty work, along with a couple words of foul language. then I called my wife who was driving with the service technician and accused him of not ordering the part, not taking the bumber off to install anything.

so the manager tells my wife since I used foul language he agreed we should take our car to grand fork, north Dakota. I believe I caught them in a lie and they didn't much…

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Winni

Jul 7, 2018
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I was very disappointed with the service I got from 4 Nissan dealership in NJ, Sansone in Avenel, Pinebelt in Keyport, Edison Nisson and North Plainfield Nissan. You see my eyes was set at leasing a Rogue because it's easy on my wallet so I look at the Internet which Nissan dealers has special promotions for the 4th of July.

I was contacted by the Internet specialists from those 4 dealerships and had phone conversations with them. , I told them I liked Rogue, but I don't have a down payment, what monthly payment I can afford and my score is not high.

These Internet specialists stated "no problem we can work with you just go to the appointment". Here are the some of the sale person told me " we are the specialist in making it Work for you" " we are the best Nissan dealer out there", " no…

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Bonnie Smelser

Jun 1, 2018
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we have been to the dealership in Mcalester OK. several times in the past months concerning our Nissan rougue sport with the problem our car surging as we drive it. we were told at first that it was an easy fix and they needed to reset something and it would be fine!!

after 8 months of asking for this to be fixed I was told by the service manager that they didn't know how to fix the problem!! I have my records where we contacted the service manager more that 12 times so therefor we have retained a lawyer and are proceeding to initiate the LEMON LAW clause!!

Nissan is no help what so ever and we are taking this car to the dealership and let them know that they can have it back since they don't seem to care one way or the other. we need the phone number to Nissan motor company customer…

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Gary Abrams

May 15, 2018
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My CVT transmission needs to be replaced after only 84K miles on my 2015 JUKE. I bought the the forever warranty #WFS151598. Was told my warranty was voided because I declined a cabin Air Filter which I replace myself. Cabin Air Filter has nothing to do with the power train.

I feel like Nissan scammed me with that warranty now I have to put out 5K dollars on a transmission that should not have failed after 84K miles. Wont ever purchase another Nissan product again.. BBB will be Contacted on this matter also.

I AM NOT happy at all......

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Karen Downing

May 11, 2018
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TODAY MY HUSBAND TOOK MY 2017 NISSAN MURANO TO GET THE OIL CHECK . WHEN HE WENT TO GET THE CAR HE WAS TOLD THAT HE HAD TO PAY. I BOUGHT A WARRANTY WITH THE CAR BACK IN DECEMBER THAT I WOULD GET AN OIL CHANGE EVERY 5000 MILES.

THIS IS THE SECOND TIME WE HAVE BROUGHT A CAR INTO YOUR SERVICE... AND HAD PROBLEMS. AT THIS TIME I WANT A FULL REFUND OF THE WARRANTY WE BOUGHT FROM YOU ON THE OIL CHANGES. I AM BECOMING EXTREMELY FRUSTRATED WITH YOUR DEALERSHIP.

I DEFINITELY WILL BE HESITANT TO EVER BUY A NEW CAR FROM YOU. PLEASE GET BACK WITH US ON REIMBURSEMENT OF THE PLAN I PURCHASED WITH MY CAR. I WILL START EMAILING EVERYONE IWTH A NISSAN EMAIL UNTIL I SENT THISTO SOMEONE THAT CAN ADDRESS THIS ISSUE.

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Allan Anderson

Apr 26, 2018
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air shop recommended by my auto Insurance company to have my Forward radar camera adjusted. I have in the last eleven I went to Nissan for my scheduled service checkup and after I was giving the red yellow green progress report and everything was in the green (great).

then the following week I went to a different Nissan service center for a different matter dealing with my one my foward radar camera on my vehicle but they said they did not have the adjustment machine to do that job at that center and referred me to another Nissan service center that handled that type of service but before I left they also did a checkup on my car also telling me I need a wheel alignment and

also telling me by looking in the computer I had work on my vehicle which I never had and swearing by it. I let them…

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Irene Mix

Apr 17, 2018
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My 2011 Nissan Sentra has been at the dealership for almost 2 months. Nissan Corp. was going to pay for 70% of the work when it was thought to be the timing chain. Now that it's not they aren't paying for any of it.

The dealer says it the toner wheel which is bolted to the crank shaft is bad. But my son who has 12 yrs as a advanced master mechanic, says that is one part that should never go bad. It has 66,000miles, which is 6000 out of warranty.

But again they were going to pay for it then, but not now. I've bought 3 new Nissans in the past and this is way they treat their loyal customers. Very unhappy

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DeAnna Hartwig

Mar 26, 2018
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I will never buy another Nissan and I will be posting on every media account possible to advise others that Nissan is only interested in the original sale. I strongly will encourage everyone possible that buying Nissan means you will have NO help if something goes wrong other than normal wear and tear.

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Robert Medina

Feb 16, 2018
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I have had the srs warning light indicating, there is a problem. Just shortly after I have bought the car from universal city Nissan. I have since returned to the dealer, and they assured me that they looked into the problem and it had been repaired.

If the light wen on to return again. I find out that the dealer only deactivated the light, but it went on again a short time after. every time I had brought my vehicle to the dealer, they assured me that they looked into the problem and had the mechanic look at it and they determined that the problem was fixed and resolved.

and if there was further problems to return again for re-examination. If it was even taken care of the first visit in the proper manner, it would have been covered by the warranty. now they tell me that I must pay for…

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Harry Wallace

Feb 16, 2018
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Your bad service I been waiting for your return call (waste of my time) I read on line how Nissan could care less I believe it . If Nissan wishes to change my thinking about YOUR COULD NOT CARE LESS customer service which I guess begins at corp. level and continues to the dealers such as the useless NISSAN OF ST AUGUSTINE .

Wasted my day waiting for your return call to deal with my lasted Nissan problem (should have known better by now) Do you have a WE DO NOT CARE MANUAL??????????????????????????????/

Guess my best option is legal one STAR IS TO MANY

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William Carter

Feb 13, 2018
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Nissan of Granbury has had my truck for 3 weeks and can't find out what is wrong with it. they haven't called me in a week last time i called they said will call me back that evening no call. Not to happy with my Nissan Experience this is the first Nissan and maybe the last.

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Staci

Dec 31, 2017
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We have a 2012 Nissan Quest. The fuel pump went bad and had to be replaced back in April. I was completely covered by our warenty. 00. We paid the bill, but was very unhappy. The last time we took it in because the digital screen that shows miles per gallon, temp, ect.

had gone from 29mpg to 15. They said it was fine, and to just ignore the digital screen because its not accurate due to city driving, and interstate driving. 00 for work we did not order. We need to bring the van in again to be checked.

Under no circumstances will I go back to Nissan of Boerne. I called the service manager Joe about 3 weeks ago, and asked for copies of all of my service information to be mailed to my address. I have received nothing.

I want to take it to a good Nissan dealership that want take advantage…

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Caron Sims

Dec 30, 2017
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My 2015 Nissan Rogue has 41,800 miles on it. I have had it in for service twice for a vibration in the driver-side front. I have been told both times that there is nothing wrong with the car and they can't find any reason for the vibration.

The vibration was not in the car when I bought it, but now the vibration is continually getting worse and sometimes I can even hear a noise along with the vibration from speeds of 20 to 55 miles per hour. , Dec.

27, 2015, that the vibration is normal for this type of vehicle and not to worry about it. I have never owned a car where vibration is a normal operating feature. There is usually a reason. I previously owned a 2008 Nissan Rogue and even after more than 114,000 miles never had a vibration in it as I am having in this vehicle.

If this is a…

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Pedro Nunez

Nov 21, 2017
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I purchased a cat 2013 Nissan Rogue first day I brought it home heard a noise we took it back the next day they did not give us a loaner we come to find out the car needs a new transmission. After a week there finally we get a loaner 3 weeks later the car is still there at the dealership .

I was promised by the used car manager that he would keep me posted he called to let me know the tires were changed. Now this is 2 weeks later and no one know about my car. I would never purchase a Nissan vehicle again.

this is the worst nightmare Nissan 112 in Medford NY Nick Galeja used car manager I feel I been robbed. looking for a layer. Please help me 631 790-1390

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Susan Hughes

Nov 20, 2017
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this is the 4th letter and not one peep from you, wassup, is this site for real or what, so much for the complaint dept my complaints seem to go no where, some kind of a response would be nice, guess I have to go directly to the Nissan main office.' Thanks for nothing, just makes me even more upset with Nissan, didn't think that was possible...... lemon car lemon complaint dept

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Susan Hughes

Nov 11, 2017
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I have already sent two emails and so far NO RESPONSE. I am not going to give up and plan to phone 7 On Your Side in the Bay Area next week. I have a Nissan Lemon and feel that Nissan should be held responsible, recall fuel pump, recall passenger air bag, recall driver side air bag, slip in my automatic transmission with only 40Kish miles on it.

I still owe @ 17 months of payments and now my car is sitting, being eaten up by mice and weather. NOT COOL......... In previous emails I made an offer to Nissan that I hope they can't refuse, I already lost everything in the 2015 Valley Fire, don't need to loose ANYMORE.

Some kind of a response would be nice!!!!!!!!!! Thanks, Susan Hughes

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Susan Hughes

Nov 5, 2017
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In 2013 I went out on a financial limb and purchased a 2012 Nissan Versa that still had a warranty and only @ $9K miles. I was 61 years old, single and felt this was a good investment and probably the last vehicle I would need to purchase since I live in the country and don't do a bunch of driving, the vehicle has @ $40K miles on it, as I type.

I am a survivor of the 2015 Valley Fire in Cobb Mt CA. For the most part, all I saved was my Nissan Versa, my cat and myself and I was an uninsured renter. Still trying to replace items I lost and can still cry if I let myself "go there".

Anyway, since I've owned the car, I've had a fuel pump recall, a passenger side air bag recall and now the driver's side air bag recall and I still owe another 17 months of payments for a car that is sitting next…

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Iupeli Lee Maneafaiga

Oct 31, 2017
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i bought my 2015 Nissan Titan truck used from Cerritos Nissan in California 4 months ago. I took the vehicle in after a month for service because there was a transmission delay upon acceleration. The problem was addressed but not completely fixed.

I have since taken the vehicle in for service several time for the same problem. The service writer said I would have to contact the cooperate office so someone can approve additional repair. I would like to talk to a representative about addressing the acceleration delay in my transmission.

Thanks 714-925-0862 Lee Manea text or call. Ps. really love my truck and would like to take care of this issue. Thank you

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Krina Mashruwala

Oct 2, 2017
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We have booked a datsun redigo from nissan petal navrangpura branch. 75% so ultimately they knew that there was no car of our requirements available on dashera still they sold it to us in higher int bcz of urgancy n still not gave us the car if our booking and

after all this quarrels and their lie we compromise on the colour j took another colour bt still they were behaving too rude , on next day when we call them to complete the accessories work they blocked us and behave too rudely i want to takto strict actions against them do the needful .

Thier names were: manish patel Krutarth zapa

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WILLIAM E LINN JR

Sep 18, 2017
0

WE HELD EACH OTHER AND THANKED GOD, MY REASON FOR WRITING THIS IS TWOFOLD HOPING THAT NO ONE HAS TO GO THRU WHAT WE WENT THRU, AND ALSO CALLING OUT THE DEALER WE BOUGHT THE CAR FROM NEW IN 2011 . THE CAR HAD 71,000 MILES NEVER A PROBLEM , WHEN I CONTACTED THE GENERAL SALES MANAGER OF WEST HILLS NISSAN IN MOON TWP HE WAS TOTALLY UNINTERESTED IN MY EXPLANATION EVEN AFTER TELLING HIM THIS WAS THE THIRD CAR I BOUGHT FROM HIS DEALERSHIP , NEVER ONCE DID HE ASK HOW MY WIFE WAS, HE SAID LETS JUST WAIT TO SEE WHAT NISSAN HAS TO SAY, THE CAR HAS BEEN TOTALED, NISSAN DID CONTACT ME TO SEE WHERE THE CAR WAS BEING TOWED TO WHICH I STILL DON'T KNOW, HE DID CALL ON FRIDAY AND

ASK IF I NEEDED ANYTHING TO MAKE SURE TO CALL HIM NOT SURE WHAT HE MEANT AGAIN NOT ASKING ABOUT MY WIFE. I WILL NEVER BUY…

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Susan Sartori

Sep 6, 2017
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Buyers beware at Autofair Nissan of Chelmsford. I've encountered some shady practices but this was a whole new level. Showed up to purchase a Demo car with an appointment on Sunday at 11:15 right when it opened, only to be told it was sold at 9:30 pm the night before.

The Sales agent, Dillon was new and he blamed his inexperience on the whole mess. His Manager, Steve got involved and shared it was an oversight with many apologies. They proceeded to try and get me to look at a new 2018 fully loaded and after about an hour of me upset came back out and said the people who wanted the car couldn't do the loan so it's available again for purchase.

We were taken to the back room to inspect the car and were sitting for paper work and then had a new sales manager come out to say we cannot buy it.…

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Gabriele Zavala

Aug 31, 2017
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Courtesy Nissan in Tampa Florida. Customer Service is the worst. I got the run around. I told the sales person Moe to keep me up to date about if I where financed do to my low credit score. Even had my daughter co sign for me.

Than he ask me if I had another co signer. I mean come on. I feel treated very badly just because my credit isn't good enough. He promised he would let me know something. Keep in mind I was at the dealer at 10 am.

Left at approx 11 am and gave Moe my phone number so he can text me. He said he will do what he can and want to see me happy so I can get the car I want. I am super disappointed how customers get treated differently with no down payment and not to good credit.

Obviously finance and sales didn't want to work to hard to get me approved. Because it is past…

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Michael Young

Aug 30, 2017
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I bought my 2011 Juke to the dealer because the check engine light was on this was on for 11:17 I got a bill for repairs in the amount of $577 and was told that the problem was not repaired and I need a new engine my question is why did I need to spend $577 to be told that my car with only 38,000 miles on it needs a new $8,000 engine my father in 1965 but

our first Datsun and we've been buying Nissan's ever since my wife and I currently have a Nissan pickup a Pathfinder in the Juke we are concerned about the quality of the vehicles and I don't understand why that engine went out at 38,000 miles can you can you please respond to this question at your convenience thank you

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george rimkus

Aug 28, 2017
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I just closed on a car at Bommarito Nissan ..Ballwin MO.14747 Manchester RD.. $500 dollar deposit was made on a Rogue sport on 8/21/07

at 12:30 8/28/17 we waited for 3 hrs and 30 minutes waiting for car prep on a brand new car the dealer had a week to accomplish.

This turn the new car buying experience to shit..

George J Rimkus

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Dan Cook

Aug 12, 2017
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I bought a 2015 Nissan Altima (new) from Edwards Nissan in Council Bluffs Iowa, I have had problems with blower motor noise. Took vehicle to dealership 3 times to have this repaired (last visit was 8/11/2017) got the car back and still making bad noise from blower motor, I called service manager about this problem, of coarse he wanted me to bring it back for the 4th time, I live 60 miles away from this dealership, therefore I cant just drop what I'm doing in a short time to go back, I have been a mechanic for over 30 years (now retired from auto repair) so

I decided to repair this myself. after removing all necessary components to get to the blower motor, I found that the technician didn't replace all the screws that mount the blower motor..... I will NEVER return to Edwards Nissan again…

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John Danquah

Aug 7, 2017
0

Nissan pathfinder 2014 sun visors need to be recall and replace them with good quality material before it fell down to block drivers view and cause an accident, mine has defected and can not stay up than coming down to block my view while I am driving.

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