Nissan

Purchased a 2018 Nissan rogue the next day it rained water leaked all into the back took the vehicle back to the dealership and they informed me that they would not be responsible to fix it the following week was called to ask to come sign papers that was forgotten by the finance department two weeks later I was asked to bring my car because they failed to do an omissions I sat there for three hours tag is due in two days went to tag office today and

was informed that I could not get a tag because it was not registered in my name the dealership told me to just come get another tag to go onto the car. I just don’t understand how I came to a brand new car dealership and the following day the car was damaged and Nissan admits that the vehicle was wrecked and not fix the correct way before…

I purchased a Nissan 1600 Juke Tekna Dig T, 2014 model from Golden Era - No matter how I drive, the vehicle does not go below 9.1litre per 100km - everybody, including your Nissan Gezina and Nissan Silverton states that that is the normal consumption, Why is the specs given for this vehicle when advertised given as 5.6....6.9....9.1 if the only one relevant is the highest and higher???? I am totally out of my happiness zone

Worst service manager was encompliance Mr. Warren at nissan sentra union city georgia. Please call me for more details 4709856650

Unprofessional towed my car at 4 am no call, no letter, no information. I made a payment that was not received by them. They did not send my invoice for two months but I paid for February and March of 2021.

My car was towed and repossessed by them. 00 reinstatement fee, Unprofessional rude staff or reps giving info as if they are doing me a favor after taking my vehicle. They misrepresented me one other time and I swore to never lease again.

I decided to give them another chance. 9 years leasing from them,, this is the treatment I received. Im disgusted with the action and will make certain its heard clearly. I will never lease another Nissan again after this lease is mature.

totally appalled at their action toward a loyal customer. Thank you for taking this complaint. Kathy dispenza

I bought a road hazard warranty from sima Nissan with my new rogue in 2015 I have a.bent.rim from a road hazard on the rr of the car Nissan will not honor the very warranty they sold me . The Nissan service tech told me Nissan does not sell that policy we don't honor it . Yet literally across the driveway is where I bought and paid for the car pissed does not even come close to what I am right now.also I have a recall I have been trying to get done for three damn years Nissan sucks

1st oil change needed loaner. Arrived but no loaner. Left for business. Rescheduled for 7/16. Wanted text copy of drivers license but I don't know person not trust. Request refund on service contract. It's obvious you do not want my business.

My 2021 vehicle purchase will not be a Nissan.

I have taken my 2018 Nissan Sentra in 2 Sutherlin Nissan over five times and it has been in the shop for several days off and on. They cannot fix the issue because they say there are no codes and they can't duplicate the issue.

I feel like I'm discriminated against because I'm a woman and I'm not getting any response from Sutherlin Nissan or corporate okay. I've been dealing with this since June of 2018.

Only dealer in farmington nm quoted $700 to replace ignition then $110 to replace key then $54 to code key cause another mechanic did work. Then said new key couldn't be coded so I had to buy their key. Made me pay before they did work. said they were inside.

I plan to submit complaint to consumer affairs

And December of 2018 the 24th 23rd I contacted Nissan of wilkesboro about getting a vehicle. The lady I spoke with took my information and gave me a call back thing that she had found a lender for me to finance a car.

This is and was the only car I've ever financed. by January 2nd I was in the office side and paperwork for my brand new 2018 Nissan versa. I was so ecstatic being a single mother who had been without a vehicle 4 year and a half.

They did seem to go out of their way to help me in the beginning however after I drove off the lot I have made the hour drive the next 3 days to continue paperwork which was weird. I did use my 1995 Honda Accord as my down payment.

I didn't have the car two weeks before it was repoed at midnight one night. I was shocked I called Nissan the next day…

yeah, right. I had a horrible experience with my local dealer when trying to purchase new nissan. left that dealership only to have an even worse experience with the dealer I wound up purchasing (leasing) it from, and now I want absolutely NOTHING TO DO WITH EITHER OF THEM!!!

I have problems and questions I'd like to ask, but am not comfortable contacting anyone!!! I sent a message a while ago, someone tried to get back to me, but we keep missing each other, so I'm writing this to you to see if there's ANYTHING ANYONE CAN DO!!

IF I COULD RETURN IT AT THIS VERY MOMENT, I ABSOLUTELY WOULD!!! I HATE EVERYTHING ABOUT THE EXPERIENCE, AND IT'S EVEN TAINTED MY FEELINGS ABOUT THE CAR. I HATE LOOKING AT IT, DRIVING IT, AND THOUGH IT'S BEEN 'MINE' SINCE AUGUST, IT'S GOT LESS THAN 250 MILES ON IT; I…

-1 2 NEXT TO A - 1 OR 0 I, DIANNA. S. BALLARD GOT A 2018 ENTERPRISE NISSAN AUTO ON OCTOBER 24,2019, AND AS OF TODAY, MY BACKEND LIFT IS NOT FIXED, ON NOVEMBER I ENDED UP HAVING TO BUY A NEW BATTERY, AND

NOW, NEITHER ONE OF MY BACK WINDOWS WILLNOT GO DOWN, BUT ONE OF OM BIGEST CONCERNS IS THAT THE BACK DRIVERS SIDE WINDOW IS ABOUT 1/4 DOWN AND WILL NOT GO BACK UP, WILL NOT GO UP,IT WILL NOT-WILL NOT- NOT GO BACK UP, I HAVE NO CAR GARAGE, AND EVEN WITH ME LOCKING THE AUTO, IT'S STILL NOT SESURE, THIS DAY AND AGE AS YOU SURELY KNOW, SOOOOOO MY QUESTION IS WHAT AM I SUPPOSE TO DO?

BUT A LARGER QUESTION IS CAN YOU HELP? I DID BUY THE AUTO WITH THE DEALED'S WARRANTY, BUT I DO NOT WANT TO GO BACK OVER TO THAT ENTERPRISE LOCATED AT 1205 MERCEDES BENZ DRIVE, IN SHREVEPORT,LA. 71115. AND JUST IN…

I took my vehicle to Nissan for the shaking on the front end, passenger front window and driver side passenger door would not open from the outside. I left my vehicle with Celsey she said the claims dept said they would send out the parts for the motor mount no parts showed up.

Claim said they don't have a claim number, after leaving my vehicle with the dealership for 3 weeks. Nothing has been done and yes this is a 2003 with a warranty. They never made effort to contact the claims department.

The manager speak with a gentlemen that was calling them on my behalf name Howell at 877 343 7712 said she was rude and talked about old my car was that no one will something I didn't catch what he said . I thought it was a good thing to see all females at least that's what I seen, now I have to…

In 2013 I purchased a new Nissan Altima. At around 43000 miles the transmission mal-functioned\. 00 in replacement costs. I have tried to file a claim online but that process is very unnecessarily complicated. How can I get the proper forms to file a claim?

My vehicle was a 2013 Nissan Altima. Thank you

I would like to file a complaint on the service department for Palm Springs Nissan 68177 Kyle Rd Cathedral City, CA 92234. I have a 2017 Nissan Rouge which I purchased new in December 2017. At the first oil change the, oil filter was not tightened down and when I got home saw it was leaking oil, when we called the service center they apologized, my husband tightened it for me.

The 3rd time I was in, the engine filter assembly was cracked, the service persons said it was not under warranty. I inquired with the parts department about the part. 5 hours later it was finally ready. I must say they also supposedly completed the recall NTB19-064.

The service receptionist came to me and explained it was ready but says the automatic transmission fluid failed (32,600 miles) and the front breaks…

I attempted to call Miracle Nissan in Augusta Georgia for 2 straight days n left multiple messages concerning a warranty refund that my lienholder was waiting for to complete a total loss claim and gap claim. If I dont hear from someone by noon on Monday, then I'm going back and will not leave until i speak to someone including a supervisor.

I have had nothing but problems with Nissan since day 1! I swear this car has been a jinx. I bought the car new, and within a week I complained about a gas issue. They told me to keep driving it, that will get better.

4 months in I started taking my car in to service to complain about this issue and the shifter getting stuck. I have gone multiple times to no answer why the gas reading is never correct. I even went to other Nissan dealerships and received terrible service at both Buena Park (they failed to report on the invoice how they fixed the shifter problem) and Downey went as far as making me look for my car.

I have ALWAYS been nice and respectful. I have NEVER showed any attitude other than frustration. I have filed complaints with Nissan Internal Affairs 3 times!! They even called…

I had a defective engine in my 2018 Nissan Titan. The engine was covered under warranty and replaced in July 2019 by Burdick Nissan located in Cicero NY which is approximately 1 hour from my home. This morning was the first time I turned on the heater since the new engine was installed and it did not work.

Because I was in the Cicero area I called Burdick's service department and asked if they could check it. I was told they did not have time today and I would have to schedule an appointment. On my way back to my home I decided to stop at my local mechanic and have the oil changed.

While checking the fluids they found that my coolant was down over 2 gallons. They flushed and refilled the system and my heater is working fine. Because there was never any noticeable leaks the only…

On July 24, my son and I dropped off my 2013 Nissan Pathfinder to get the AC fixed. We have an extended outside warranty on the vehicle and thought that this would not be a problem. After we had dropped off the vehicle, the service personal working on the car said that they heard a knocking noise in the engine on the car.

After they knew that we had an outside warranty, they suggested the fix to be a full engine rebuild which would have cost $12,000. This was along with another $1,000 to fix the AC and other items. They informed us that the warranty inspection would take a day or two in which point they gave us a rental vehicle (which we will get back to later).

After several days of not hearing back we call to not have our calls returned. When we finally get someone on the line, they…

I bought a new maxima platinum 2017.One fob doesn't work.called Nissan of union city ga.They shuffled me around to 4 different people after sitting on hold for 8 minutes Got no satisfaction so I went to a different dealer.I HAVE BOUGHT 3 NEW MAXIMAS AND WITH THIS KIND OF SERVICE IT WILL BE MY LAST.SHOULD BE TREATED BETTER WHEN BUYING A $42000 car.

We bought a certified 2013 Nissan Sentra and we found the volume control knob on the radio does not work and they won't fix it . We went on for a service and we had put less than 2500 miles this is a certified car and they should fix the radio or replace it. Please call me 8432413469.

Dealer Little River Nissan SC 29566. Thanks Dave Wood

After having transmission issues and multiple back and fourths with Nissan under case #36356668 and going back to dealership to recheck my VIN after they ran the diagnostic, I finally scheduled an appt for have the services completed. I spoke to Joe the Parts Manger at the Lithia Nissan Dealership in Fresno.

He scheduled an appt I took it in yesterday (8/7/19) to be picked up 8/09/19. After making arrangements for my 3 kids and myself and dropping it off, Joe waits an entire day to call me back to let me know the next morning (today 8/8/19 at 8am) that he was mistaken the parts aren't there he has no ETA when they will be off back order and

I can come pick my car up or just leave it at the dealership until the parts come in. I have BEEN WITHOUT my care for an ENTIRE month with 3 kids and…

Honor the Warranty offered by NISSAN CORP. Took vehicle in for service and an air conditioner problem they still have vehicle and say not a warranty item. replace the defective part and return my vehicle

On July 6, 2019, I went to Nissan of Van Nuys to refinance my 2017 Nissan Pathfinder that I purchased in 11/2017. I was willing to either refinance or get a new car, based on which would be better for my pocket.

I specifically told them i do NOT want to pay more than what i was paying. They ran my car fax report and my car came back as having structural damage that may impact the reliability and safety of my car.

In January 2018, i was driving on the freeway, and a metal rod went thru the bottom of my car and came up thru the inside . Luckily, no one was hurt. I went thru my insurance company, got it fixed at a body shop, and was on my way.

Fast forward 18 months to present, and my car fax is ran with this report on it. Took me by surprise. The sales manager, David Llamas, told me that…

I am writing to get an explanation of the repossession of my Grandfathers 2016 Nissan Rogue. (copy attached). My name is Jaclyn Nunez and have been making payments for my grandfather for over a year during his illness. He passed away on March 21, 2019 ( see attached death certificate).

Also, attached is the recent payment schedule which shows the last payment recieved was 01/03/2019. 00 was made on March 25th, 2019 via Chase, that was misdirected within your system. So, how and why was the Rogue taken without notification.

The first call we recieved was from a rude ,disrespectful employee of Nissan (Brandy Smith)who was not interested or willing to listen to what was going on and only DEMANDED where is the SUV and she was going to go to the addresses on file…

The vehicle started with a noise in the engine and then a loud humming noise in the gearbox, especially when in gear 6. I took the vehicle to the dealership in Tzaneen. After investigation the gearbox was stripped to find unexplained hole in the gear it self.

No reason and previous knowledge of such incident was tracked. The instruction from Nissan Head Office was to replace the damaged parts. The vehicle is still new and under warranty. I would request to replace a new gearbox entirely.

I'm having problem with my radio, I brought my car to Premier Nissan of Fremont California. Martin the Manager keep giving me excuses' that the parts not available for almost a month now. It's very stressful to deal with this person. Not to mention that I have to leave my car to them without any rental. It's very inconvenience to deal with this Service Department Specially with Martin.

I need answer as soon as possible to what resolution Nissan can do.

I'm very dissatisfied with this Department.

new 2019 Sentra from Concordville Nissan in Pa. I love this car. complaint When i got it i only got one key. me 2 keys. did my daughter and her boyfriend. No key was found. imsist thay gave me two and i say i only got one. fromt end.

this car but i need that second key. 00 dollars to buy a mew key. me Your Truly Francis Andrew Ford US Air Force Tsgt retired

Purchased a Nissan Maxima (2017) and 20 days later it ignited and exploded as it was parked. I see where recalls were made on this vehicle for these vehicles having the chance to self-immolate. I thank God no one was killed or injured but I'm highly upset and angry about this.

I hope Nissan can make it right....

my appointment was at 1240 for a oil change and tire rotation. no equipment available to change the tires due to new tires & rims The worker was off today whom had the tools to perform the job. I initially talk with Mr.

Bass who placed me with Mr. Rush (manager ? ) . I was told it would take 3 hours to wait even though I had an appointment. Mr. Rush stated I wasn't the only one with an appointment and they were short staff.

They both said I could wait or leave. Mr. Rush then left abruptly. I went to the sale department and Mr. Pope attempted to help me and change the my perception of the poor service in which I felt I was receiving. Mr.

Jermaine Badgett even attempted to assist which was greatly appreciated. I ended up leaving at 3:30 pm and the only thing that was done was and oil and…

So bed experience in Nissan Datsun redi go . So High paid service charges like dubbel charges it's so bed I'm sad and I thinking why I purchased Nissan company's car . Sperparsts rate and laber charges are same , how ? Is that right ?

It's not good for middle class family becouz so high maintenance again other companies

On the 22nd February 2019, my wife was driving home from work when the car, (Nissan Pulsar DHT65V) after stopping at a set of lights in Parramatta, could not proceed forward. The NRMA was called and advised that the gearbox had failed and towed the car to Parramatta Motor Group.

Five and a half weeks later, I still have not got the car back. Not one person has called me re the car. I have rang them a number of times and they tell me they are awaiting parts from Melbourne.

Last week they told me the parts had arrived and the job should be finished by the end of the week. When I had not heard from them I rang today and was told that they were still awaiting parts.

Obviously someone is telling lies and I have no idea when I will get the car back. The car is only 2 years old and under…

I purchase a 2017 Frontier in Nov. 2017. Had the truck 3 months and notice paint coming off the truck ( front & back ). Took it to the dealer Dick Smith in Columbia, SC and they sent pictures to Nissan.

At the time I only in the front of the truck. Nissan rejected to do anything about it. Took it to a body shop which found paint coming off the back of the truck also. They would send Nissan a letter to state that I have a bad paint job.

What do I need to do or take the truck to a Nissan body shop? Thanks, Steven Hirt

I took my 2012Nissan pathfinder to the dealer to get a check up and within 20 minutes they tell me my car was over heating there was nothing wrong with my car when I bought it in there and I told them that now their telling me I have 1466 with of damaged then they said I have 1300 worth of damaged I called Nissan and they said my car isn't under warranty so I have to pay for a problem that I didn't have

I am a regular customer of the NISSAN south dealership in Austin, Texas. As a single woman it is important to me to keep my automobile in peak running condition. It is a 2013 Nissan Altimna purchased from Nisan San Antonio.

I routinely have my oil changed at this location. I visited them in December 2018 year for that purpose. ". k.. In fact, my tires had to be replaced by WalMart on February 1, 2019 and my front brake pads and rotors had to be replaced by Brake Check in February 8, 2019.

This was work that could have and should have been done by Nissan. Your mechanics obviously did not check either tires or brakes as they should have done. Did WalMart and Brake Check do unnecessary work? No. On inspection one of my tires were nearly smooth to the touch and my front brakes were causing…

Regarding Mertin Nissan Chilliwack BC Yesterday I spent the better part of a day trying to buy a car, when I left the dealership I did not know whether or not I had actually purchased a car. The car was coming in from another dealer. The request was made to put down a deposit. I was happy with my choice and I put down a deposit. The next morning the price of the car went up. Emails went back and forth $800 extra was added because the vehicle was different than expected. I told the salesman I was not willing to go higher. We discussed options.

I started phoning different places and found a car with my options. I ended up with a better deal than Mertin.

It was not my intention to go somewhere else, the car price changed. I thought as they did not meet the agreement the deal was finished. I…

February /19/2019 Dear Sir and or Madam: My name is Nannie “Nan” Mulcare. I live on the Island of St. Thomas, United States Virgin Islands. I own a 2011 Nissan Juke. I purchased it from the Caribbean Auto Mall on St. Thomas in 2012.

I have had very few issues with the vehicle since then. Recently after returning to the Island from nearly a two-month trip, my car would not start. I have never had this issue before, except for a dead battery. Three mechanics tried to start my car.

They each concluded that by how it sounds, it was the “timing chain”. I consulted my son who lives on the mainland and drives a Nissan. My son looked up information about my vehicle on the Nissan Website. He found that there were recalls for the 2011-2013 Nissan Juke due to timing chain issues. I immediately looked…

first of all every csr I speak with they are very rude and non understandind I have had a very bad experience with my 2018 Nissan brake issue my car have been in service several times and the nissan dealrs keep saying that their is nothing wrong I fear for my life in this car for if u have to make a rapid stop the brakes lock and you are definitkey gonna crash I will never purchase NISSAN AGAIN.

I had a 2014 Pathfinder Platinum that had a whining noise while driving. 00. Picking up the vehicle after the transmission was replaced I noticed the same whining noise. Contacting the dealership I was told to return the car. After another evaluation I was told they were pretty sure it was the transfer case. 00.

The manager said according to the diagnostics there was a problem with the transmission. I ask since the transmission seemed to be working fine how much longer would it have lasted 1000 miles 5000 miles 10,000 miles? He said he could not answer that.

I said that's right you don't know and if it have failed at a later date I would have dealt with it then. 00. 00. After much discussion with the manager about the replacement of the transmission I was told he would not refund any…

I bought a Nissan Titan ProAm 2018 and the heated seats don't work I can not feel the heat in either seat, I had the same problem with the Titan 2016 that I had . The service department can't find anything or a recall on how to fix this problem.

You should be able to feel the heat as long as you have the heated seat turned on. I really need this to work if it don't then I can't recommend Nissan to other people anymore. The King Ranch I still own and they work fine no problem.

Priority Nissan Newport News Virginia is where I bought the trucks and where I take it for service.

So the story goes like this. I purchased a 2015 Nissan Altima a few months back. sometimes it works and other times it doesn't. After completing some research on the internet, it runs out that this a very widely spread problem with Nissan. opened a case.

meaning i purchased it from another individual. I mean, how car you argue with that logic. guess what my next car will be.

I bought a new 2017 Nissan Rogue in Nov 2017. It now is just 14 months old with 34000 kms. It is just off warranty and the back brakes and rotors were in total need of replacing. I brought it into a service center while I was on a road trip because the brakes were making a lot of noise.

The service technician checked it out and had to replace the rear brake pads and rotors because he advised that it would be unsafe to continue driving. He suggested that I complain to Nissan Canada because no vehicle with that few kilometers should have the brakes worn out.

I agreed because the Ford and Pontiac vehicles that I have previously owned didn't need brake replacements until over 75000 kms. 46. I am not happy to have to pay this amount on a vehicle that is practically new. I am hoping that…

Att. Barbara Consumer Affair Representive

I have done all the things that you asked to do about all these contract. And was told to go back to the dealership. I have been already once, but it was no good. I have tried to call you, and even left a message but you didn't return the call. Now I have another appointment with M. Pucci.(1/16/2019) at 4:00 pm. I hope very much this problem came be solved. I feel I am getting the run-a-round. If I can't get any help with problem maybe I will have to go a different way, I certain hope not . Please give me a call. 863 234 1685

Thank You Ruthann Womack

I am only selecting one because the system is forcing me to select an option. I will never take my vehicle to Coral Springs Nissan in Coral Springs, FL again. I had my car taken there for a simple oil change and tire rotation on January 10, 2019 and when my car was returned to me on that day, my dashboard looked like a Christmas tree because It had so many service lights on.

I called Nissan and was told to bring the car in on January 15, 2019. I had to work so someone else brought my car in. The Nissan explained that the lights came on because a rear wheel bearing needed to be replaced.

The wheel bearing was replaced by another certified technician at a shop with the appropriate part.

However, the lights are still on. I called Nissan and explain what was happening and the first service…

2016 Nissan Rouge..- vehicle has been into the service dept. at least 5 times with the same complaint. There is a loud noise in the front drivers side. The underside panel which I think covers the underside of the car will not stay attached. The service guy says they either do not hear a noise or have corrected the problem by replaces plastic "bolts/screws" each time. We drive home and the noise is louder and more constant than before service. I did an online "chat" at the dealers website and was told that a manager would call, but that was 3 -4 weeks ago and no one has called. The car is no longer under warranty but the problem needs to be fixed. Truthfully it sound like something major is about to fall off the underside.

Service is really not good at Bradenton Nissan in Bradenton FL.…

I was given a quote. medium=sms. I accepted the quote I paid for the total and when I got to my truck realized I did not have the TIRES!!! Now the local branch is giving me the run around and I'm beyond disgusted with your service department.

I brought my truck in on a Wednesday was told it would be ready early the next week. Didn't hear from anyone by the next Wednesday so I called. They said it would be ready Thursday offered me a 10 percent discount for the delay and gave me a loaner that night.

The next day I picked up my truck and realized they did not mount 4 new tires on it which I had paid for.

Well I love my Nissan only has just over 50 thousand kl on it, BUT the passenger side front seat electric adjustment has broken, cover has come off and the adjustment leavers keep falling off , I have had car since new "2015" , and I think this should have lasted longer than this , considering we only use it 2 times a week , most of time one person in car , and no children in car as we are both in our 60,s.

I told them I was half blind and they did not go over no paperwork they had me to sign ,In fact they said the printer was down and would mail me the paper work that I signed, A week went by and went back over there and another guy printed off the the selling deal,,the paper work I could not see them and they never went over it.

My wife and I sat down and she went over it with me and I was furious, of what they had done.. Dale Howell 704 796 3233 Concord NC and the car lot was modern Nissan on hwy 29 .

I have complain to Nissan in Ttennesee and they contacted them and they lied again..

In 2015 I brought a brand new Nissan pulsar from Traralgon store. After that I was getting my regular car service from Sale Nissan dealers. This was my third service and I got a call from the dealer to book an appointment for the service of the car.

I used to pay the service charge in between $250-285. I was expected that this time as well. but when they gave me the bill, it was $446, which was too high, moreover it was nothing wrong with that car .

They just change the filter and the POL that's it . I was shocked. I argue them that why its too high then they gave a paper of the company service charges every year. the manager was too rude when I said to him that I am not able to pay that much straight away he said we will sell your car and we will recover the money with in fifteen days.…

The "EBA" ( emergency breaking assistance) die not function on our car.It hasn't worked since the day we bought it ,which was November 17 ,2018. We have a friend with the exact same make,model, trim & year.

It is turned on, the only thing we can notice is a slight beep sounding like a mosquito. It is suppose to apply the break when the computer senses that you are not going to use the breaks, and if you do use the breaks and your not applying enough pressure to the break peddle , the computer is suppose to then take over and apply even more breaking pressure. This car does none of this. I'll do my best to show you by a Nissan Commercial it's suppose to operate. I want what I paid for and nothing less,your head technician at Nissan of Shelby NC. says he can't fix it and agrees with me that…

11/23/2018

Recently my daughter took my car (2005 Murano SL VIN NumberJN8AZ08T55W304152) in for service to be placed on the rack for codes. As during the time span of several days, my daughter was told that a part was replaced due to a recall. Shortly after disa dispute on repair price which was resolved, her radio is not working, the engine light came on, and now the steering wheel is veering to complete to the right. Would like to have this incident resolved.