Norton

Hi yous took money out of my account i.would like a refund thanks Reference number is 117078100517

A message came up asking me to delete cookies. I did as was asked only to find it erased all the passwords for previously open pages like Google. I now cannot access the password for Google to get in to my main account because the page had been open for so long. Perhaps this "delete cookies" thing is a rotten idea because of such things. Perhaps putting up messages like that are a bit misleading in that there should be a "save page first" thing or SOMETHING!!!

It has rendered my YouTube and Google accounts as useless due to me being unable to access the password!!! Thanks a lot!!!

I have spent 4+ hours with Chat people including L-2 without being able to get my Password Mgr to work. I was promised a call last nite at 9 pm. Didn't happen until I went thru chat again. Last nite L-2 promised to call me tonite at 8:30pm. Never called.

Chat wait time 30 minutes. I give up. I should be compensated for my time with support people that ask me to be at my phone, spend hours, & they twice "no show". I wish I could cancel Norton- but I don't want to spend more hours figuring out how to disentangle.

your teck team trying to cell me extra antivirus for my ip address and I have had no trouble for the last ten years they are using scary and bulling tacktics when they should be there to help you should be a shamed of yourself sack the lot and put a less agresive team in there I needed help not scaring and asking for more money

00 and was charged to our Capital One credit card. This was not authorized and I do not want any charges automatically put on our credit card. For the 2020 year I will purchase and install the protection ourselves. If this happens again I will cancel our credit card so you will not have access.

Thank you Fred and Delva Koopman 1456 Bridle Lane Woodland, CA 95776

I have used your product for years. It ran out this year and now every day I am harassed by your annoying pop up commercial. It doesn't stop! And because of that I will never purchase your product again or allow it to be installed in any of my business computers. RULE #1 never piss off the customer.

John Klucznik Founder of Bonnet Pro

I tried to buy from you. Had something come up and had to take a break for a minute or 2 and now it will not let me back to it because it says I already have an account. If your software sucks so bad that I can not even make a purchase from you I shudder to think of how crappy your product must be... BYE!!

Going to Kaspersky now and YOU LOST A SALE!!

I subscribe to Norton Security Premium. Today I found two unwanted VPN accesses on my PC and the VPN access can’t even be turned off. Norton installed Firewall on my pc, which allows remote control on my pc, and also allows McAfee to access my PC. Why?

Norton is not enough for PC protection? I feel that someone at Norton is stealthily access customers’ PC, especially stealing information in online related financial information. This poses a serious threat to me and to other customers. Please do something to stop this practice ASAP!

See attached VPN connection screenshots.

Unable to manage lifelock, as they do not recognize my norton username or password . ,Nortons support was the worse. Hard to understand agents due to language barrier. Frustration on my part and agents were apparent. Getting login and passwords to connect should not be that hard.

Make it simple / why one agent wanted control of my computer from Norton was outrageous. Your rating system on this issue should be zero

00 overdraft charge and I do not even have their services. They are stating that it was in my Son's name who dosent' even have Norton products either was sent an e-mail but but the account has my name & on it.

00 for overdraft refunded also which they refuse to refund. How can they take $$ out of my account with no notification?

I spoke to a Norton Security technician over the phone at 11:39 P.M. on October 13, 2016, for about 37 minutes and 43 seconds. The name of the technician is Nick Wilson. I called Norton Security because I needed to activate my Norton Security activation card to apply antivirus protection on my computer in order to protect my computer from viruses. I called Norton to activate the Norton card, and I needed to speak to a technician for assistance because it was difficult for me to install and activate the Norton Security onto my computer myself. The instructions read for me to call the number 1-866-368-7429 of Norton Security Antivirus assistance from a technician, if I needed any help with Norton Security activation installation.

When I called this number, there was a technician that…

I bought Norton security Deluxe from Walmart about three days ago. I tried installing it on my PC and laptop. I called Norton tech support. The guy did a remote access to my unit and told me I had too many errors on my system and it must be repaired first. He would do it for a fee. I already felt foolish for letting him on my system. I took the product back to Walmart, They told me I could only exchange it for another of the same. Which I did and I had the same problem.

I went online and I wanted to be sure that I had a problem with both of my systems, one of which is less than a year on And I had just uninstalled Viper anti-virus. I had no problem installing the online version on both of my systems Which after the trial period I would be obligated to pay for it. I already have the one I…

Last week I had an issue with Windows 7. I Contacted Microsoft and was transferred by Phone to Tech Service. I explained to the tech what was going on and he asked if he could go into my computer remotely to see what was happening. He said he found the problem and that he could fix it (updates overlapping and loading multiple times). I then called Norton anti-virus and asked how much it would cost to fix and he said $300. I told him that was very expensive for a one time fix. I told him I could just do a factory reset or reinstall Windows 7.

He said nothing else, dropped the call and I believe dropped an Encrypto Virus on me without a ransom. I only had the virus after allowing him remote entry. Right after the call all my file folders began zippering up. I went to Microsoft looking for…

You recorded it all didn't you? That's what I was lead to believe. What's up with Norton user name and getting a new password? Get a temp password, and 3 callbacks. Nothing helped. Want my business? You email me with a new password (you pick, apparently my suck).

Set it all up, or lose my business. I will let all my friends know about what I've gone through today.

Tried to uninstall and reinstall Norton Anti-virus protection. But for some reason it did not work and now my system is totally different looks like Microsoft is controlling it. Can't reset to earlier time.

Also get blue screen warnings on reboot often. Wow, how bad is this? Please fix this sh*t please.

I updated to Windows 10. I never had any problems until I did this. I started getting prompts for the reviver series of protection apps. These apps showed problems that never appeared with my Norton security. I decided to purchase the first app to scan for problems, which the app found. To fix the problem I had to purchase another app, which I did. I finally got to the reviver app, which I also purchased. Suddenly I had problems with my registration (over three thousands errors apparently), and surprise, more money was required. By now, I had spent well over 100 dollars and decided enough was enough.

My Norton security was not detecting problems. Then I got a call from Microsoft and tech told me they had a problem with my computer. I let him take control of my computer and he told me it…

Well it all started back on January 21st/16 when I went to their store in Nanaimo BC to purchase the Norton Classic 2016, which they didn't have in the store and ordered it from the company supplier and had it mailed out. On it's arrival it was missing the Disc for the software, so called Best Buy on the 25th and they thought there was a code to use and not a Disc, but I said they were wrong, so they said to bring it back in and they would check it out. So they re-ordered the product.

I asked for compensation and they directed me to Norton company which is a tech based company. For which I did on the 26th and on the 27th got a standard e-mail from them they would respond in 2 days, well several e-mails later, I got a response from Norton saying go back to Best Buy, after explain to Norton…