Office Depot

My member number is 1410708588 ... on 12/7/18 I went to your store on Panama City Beach Parkway in Panama City Beach, FL to make color copies on your self-service machine. I put in my account number, my credit card number, and the number of copies I wanted ...

pressed the start button ... and then the machine went blank and stopped working. I called to an employee for help and she said she would make my copies from her work center ... and also said not to worry, no money would be taken from my credit card.

00 hold had in fact been taken from my credit card. It is still there today, 6-days later, and PayPal says will won't go away for up to 30-days unless someone from Office Depot contacts them to remove it. Needless to say, I am furious with your company right now ...

faulty equipment,…

Address:

2401 SOLOMANS ISLAND ROAD ANNAPOLIS, MD 21401 (410) 224-6005

Additional Comment:

I have been shopping at your store for a few years now. SO very frustrated and disappointed at last visit. Came in to buy a 32 inch monitor which had 4 slips in the slot and said to see store employee to pull from back. Well ---- despite FOUR slips you had ZERO in stock. They did offer to order but I find that poor management and almost a bait and switch as I saw those slips Saturday and came all the way back there to buy on Tuesday despite many other options for buying. Thought you should know.

I use to bring in my empty ink cartridges, but it became such a chore/hassel/pain in the butt to get the '20.00' credit back, I stopped. Now I find out, I can bring them in and as simple as giving my phone number, I get the credit on a future purchase. I turned in 10 cartridges 3 weeks ago. I bought $167.00 worth of ink TODAY (10-12-18). The 20.00 credit from the cartridges I turned in is no longer available...WHY??? It was for last Quarter??? WHAT??

I told the cashier, then give me back 10 empty cartridges...so I can turn them in for this 'quarter'. I got a blank stare. (I could hear crickets) What is up with this company? Turn in the empty ink cartridges, get nothing in return. Why wasn't I informed this company is on 'quarterly' basis for giving credit?? Can I turn in 10 empty ink…

Recently I shopped at the Office Depot on Breckinridge Lane here in Louisville, Ky. and I want to tell you it was one of the worst experiences I've ever had at any Office Depot's and here is the reason why.

When I walked into the store I noticed that I was the only customer there. Next thing I noticed was all the neat things at the front of the store that was just a $1, $2, so forth and so on. As I took a moment to look at those items I happen to look up and there was a man pushing a cart towards me. He appeared to be a manager. I didn't think that much about it because I was having so much fun with the little trinkets. Once I got passed all that I starting hearing really loud conversations. It finally dawned on me that it was the manager who was in the back of the store, the young lady…

First off, I am a stock holder.

Second, I used to work for Irv Helford (former Office Depot CEO) years ago and respect him and the company for many reasons. When I went to use my Rewards number, and then my partners too, the clerk, Shawn, could not get either to work, or my phone number to work.

Please look into receipt #2PTTY99PAXQYX4MWF. Dated 10/3/2018 at 2:53PM. 64 tax=1763, but I want my points on principal and do not like that it did not work at Office Max. My 2 numbers for Rewards are 1231316215 and084749 and phone number 847-338-9432.

These have not changed in years and years. In looking at the web site I also see another Rewards number. I also correct a old phone number to 8473389432.

Office Depot, College Station, Texas. Store # 397. Jorge Rodriguez the Manager and his bad Attitude makes shopping in his store far from enjoyable. I am amazed the store stays in business.

It's been almost 3 weeks and no response ...

Horrible experience, no one cares.... emailed the district manager, no response; it's been over a week! there's no system of customer feedback. What kind of company is this??? How many others have gone through/would be going through what I had! So sad. Someone can tell you 'Just leave' with the most disrespectful attitude, and no one else cares. Not the managers, not the above store people, not the corporate office people, not the website either! So sad. No wonder that employee (a manager) feels it is okay to treat people horribly like that including me and her own supervisor!!! Ya'll got it real bad. Disrespectful and very confrontational!

How many times do I have to report this? is there anyone that cares in this company?

I ordered an office chair on 3/20 for my home office location and received information on 3/23 that it had shipped with an estimated arrival date of 3/29. I checked for tracking information each day and was only provided with the shipping date.

On 4/2 I called Customer Service and was told that they couldn't find any information on my item other then it had been shipped. I was further informed that they would contact the shipper and have an update to me within 24 hrs.

On 4/3 (after 24 hrs) I called again and was told that there was no reference of me calling on 4/2 but that they would inquire about the item and get back to me within 24 hours. I did ask for, and received, a confirmation number on 4/3 because I knew that I would have to make another call back to them....

On 4/4 (after 24…

Ordered 2 HP 920, CMYB, 920XL. 00. When I was ready to use them, the first one only gave me approximately 12 pages, and the second one would not yield any copies. You apparently shipped me old dried up product.

I will NEVER order or buy ink cartridges from your company again! That is all..

O On 1/24 I brought my laptop to the Brown Deer store in Brown Deer Wi, for repair I was told they would call in a couple hours with report , they did not call so at 5:30 PM I called the store and was told it looked like it was repaired so I picked it up on 1/25 AM brought it home to find out it was not fixed so

I returned it and again was told they would call when done again I did not hear from them so on 1/26 I called at 2:00 PM and was again told I would receive a call, did not hear from them so on 1/27 I went to store and found out they were unable to find the problem, the mgr said she would have the tech call me and guess what, it is5:00 PM on 1/29 and

still no call, computer still not working and the worst customer service ever, is the way all customers treated. Very unhappy with…

Got to Vent Department: Bad reviews for OFFICE DEPOT. They sure took care of me. On December 15, I purchased a HP Sprocket Portable Printer from Office Depot for my sister in law in Arizona. 13 and was to be delivered 12/19.

I also bought extra photo paper for it at the same time. The paper was delivered 12/18. The printer never came. I called Office Depot and complained on 12/24 and they promised me they would be able to tell me when it would be delivered within 4 hours although I repeatedly reminded them it was Sunday and doubted that they could.

I also informed them that the Christmas present I ordered from Office Depot because they said it can be delivered on 12/19 was now a bust. They offered me a $15 inconvenience fee. Office Depot never returned my call. The $15 went to Paypal and…

Sorry to have to report this I had a bad experience at the office max in Cumming, GA this morning and need to report it I had several faxes or scans that I needed to send and having never been to this location need assistance the representative was not all interested in assisting me, which I thought I would get through.

I had trouble with a fax not going through so asked if I could scan and she picked up the phone to disconnect and typed in a number that was on the back even worse it confidential personnel and credit card info on it. It was sent to my employers corporate office which I will have to explain due to the nature of what was on the pages. I was never able to complete my fax because the machine said drum empty and she never tried to assist me or a customer behind me. I walked…

Dear Mr. Steve Hare, on August 5, 2016 I went into Office Depot in High Point North Carolina. When I went in the store, it was not busy. An employee looked at me when I came in but looked away as if he did not see me. I walked around in the store until I found someone who was willing to help me. The employee I found said he was new. He told me that he would see if the manager on duty could help me. He took me to the employee that saw me when I walked in and looked away from me.

The manager name was Ty. I asked him if he could help me with resetting my past word on my table. Ty had a tune when he spoke to me. It appeared he did not want to help me. He told me to contact Microsoft. I did not have a good feeling about the visit to Office Depot that day. I decided to let it go! I thought…

I have been trying to find my rewards. I tried to change log in/password as they could not find what I put in. The name they gave me is 46 spaces, numbers, letters long! Really! I put that in and tried to change my password, did not work, did not recognize name!

I tried over 2 mo ago to do same thing on the phone, absolute craziness. I didn't get to my email and back in time to put in info they sent me so it started all over again during phone call, I finally just slammed phone down, just crazy.

I will pay my balance off of $87 with out ever finding out my rewards which I am sure is a lot but will never see those. I will not use OfficeMax or Depot again. I can buy my ink, etc elsewhere.

I even bought a printer through you, never got credit for rewards. Goodbye, was not nice doing…