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Olive Garden

5.0
79 complaints

Address

1000 Darden Center Drive, Orlando, FL, 32837

Based on the single complaint available, the customer had a positive experience at Olive Garden. The feedback is minimal but indicates satisfaction with their visit.

Common Issues

100% (1)
great

Complaints

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Allison Milazzo

Sep 14, 2024
0

So we went to Olive Garden today to Celebrate our 35th wedding anniversary was excited . Waiter was good food was good but my God they put us in the bar area I couldn't even hear my husband talk Manger though it was funny even the people behind us complain. Thanks really Sucked

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DeeAnne Wheelan

May 5, 2024
0

My husband and I went to your location in MWC Ok. There was a 20 minute wait. We were sitting there over 20 and they start seating people that came in after us and when I said something she acted dumb saying she didn’t remember us when she supposedly wrote down our name but didn’t.

So a manager walked by and I said something to him about it and he could care less. He was to busy strutting around like something I can’t say. I know things happen when they are busy but I mean the girl didn’t even apologize.

We eat there all the time plus my friends and I have lunch there. They could have at least acted sorry about what happened. We were there about 3:30. ,,

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Michael English

Dec 15, 2023
0

Because you're now large size of your dipping sauce for the breadsticks for $7 is ridiculous and it wasn't even full so not only is it way too small of a container it's missing a bunch and that is ridiculous.

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Jose Martinez

Nov 16, 2023
0

We went to one of your restaurants at Boca Raton - Palms Plaza, 22161 Powerline Road Boca Raton Florida 33433 to celebrate Veterans Day. The service was the worst that I ever had in my life. My wife and I we ask for the never ending pasta ( soup for me and salad for my wife) with meatballs and chicken. Water with lemon.

They bring the water no lemon. Minutes later Breadsticks no plates. Next they bring the meal we did not take it because they don’t bring the soup and salad that was supposed to be first that’s correct right. We told to the manager about the situation and he said that do not worry about the meal that when they bring the meal are going to be new and the soup and salad he is going to take care of that.

Two others waitresses they don’t believe the situation that are we going…

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Caszreaun Harper

Aug 20, 2023
0

I ordered to go in my fiancé name they had him waiting at least 40 minutes they’re excuse was his name was misspelled which in reality they did not care enough to make sure they had his name correct when he called to let them know he was outside and had been waiting! Totally unacceptable!

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Virginia MCCULLEY

Aug 12, 2023
0

Later could not keep bringing back the things we asked for in the beginning of our order just simple little things like plate olive oil butter. Then he screamed at me saying lady I've only been gone 2 minutes. I told him to be quiet and just leave me alone and work with his own tables.

Then he continued so he asked that I want to talk to a manager and I said yes. The manager comes over listens to what I have to say.. and then all of a sudden he starts getting verbal with me.

Telling me if I don't like it he would escort me out when my fiance is sitting there and is a Federal Officer. And I said no we're not leaving until he's finished with his food and his drink. That's when the manager spoke up and said I'll pay for everything if y'all leave.

I'm a registered nurse I do hospice care…

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K

Jul 29, 2023
0

Hello,

I was on Craigslist using the rideshare posting, since Uber Pet is not available in my area. I came across one of your employees engaging in unwarranted sexual harassment that I'm not really fond of. Is this ok for him to represent you in this manner?

https://www.facebook.com/jeff.jennen.9/

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Michelle

Jul 27, 2023
0

I’ve eaten at Olive Garden several times and have always had a great experience but today was a different story. I went with my family (5 in all) and they had a half hour wait. I put my name on the list, once I received a text I went into the restaurant but sadly they gave away my table.

They said they couldn’t wait, how can you not wait for 4 minutes for me to bring my family (3 little kids) in? They told us we would have to wait again and they refused to help. Of course the kids are hungry and didn’t want to wait another half hour. We left very disappointed!

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Richard Abbarno

Jul 25, 2023
0

Had lunch at your 11882 e. Colonial Dr restaurant. Walked in at 2:30,pm on Tuesday 7/25/23. Hardly anyone in restaurant but had to wait 10 min. To be seated. 90 percent of tables were unoccupied ,yet we were seated right next to another party.

I had my wife, daughter and young baby with us. Of all the seats why couldn't we be seated a little distance from other people. Subsequent people were seated right next to us while people could have easily been seated apart.

By the time we were eating lunch 8 other people at 3 other tables were right next to us with dozens of empty tables all around us In this day and age we should still practice reasonable social distancing when the restaurant has planty of open tables. Not happy and probably will not return .

Food was good but atmosphere was not…

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Melanie

Jul 25, 2023
0

Witnessed a manager telling worker, “I don’t have time for you now.”

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Michelle drake

Jul 15, 2023
0

I had placed a on line Oder on 7-15-23 for pick up at 5:30 pm and I sat in my car for 30 min. and had to go in and wait another 10 min. When I got there I called, and the lady never asked for my name just told me ok we will get it. I wait 15 more min then went in. I spent over 100.00 plus a 20.00 tip.

OG #1743 Check # 806891 I called this order at 3:20pm

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Beverly Thomas

Jul 13, 2023
0

My husband and I were at the Olive Garden in Cleveland Tennessee, we were going to order the build a pasta, we asked for our sauce to be the pesto sauce, which we have never had a problem before. The waiter very rudely said we don’t offer that anymore, my husband said we were here last week and they got it for us.

Why can’t we have it now it’s not like you have to make it extra it’s made for another dish. The waiter went and got the manager. She said we will give it to you this time, but we won’t be able to next time.

When the waiter came back to our table, he had a smart attitude with us was very rude when he brought our salad he brought it with no dressing on it whatsoever, we told him it didn’t have a dressing, and he quickly said oh I know I will bring it in a minute , we had to wait…

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Laura Brice

Jul 13, 2023
0

On July 11 at 3:40 we picked up our To Go order from the Olive Garden at the Tarentum Pittsburgh Mills, Pennsylvania. 56. I have never been so disgusted. My daughter and I got the pick two and we both rigatoni with meat sauce and we both got soup.

the rigatoni's did not have enough sauce to over 1/3 of the dish. The soups both tasted like plastic and my soup only had 2 gnocchi in it and the rest was just broth. It was disgusting. 79. My daughter also got the gnocchi soup and there were no gnocchi in the soup at all.

My husband got a salad that was so brown with just lettuce that all. I am so disappointed. We have always had such great food and service at this location, and I own a business so I understand sometimes you just had bad days BUT this was the whole order.

My grandkids each…

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Marilyn Speed

Jul 10, 2023
0

My son and I went to Olive Garden in St. Peters missouri last night for dinner. Just start with the server who was terrible, but I attributed that to her probably being new. I requested that our dinner order be held up so that we would get a chance to enjoy our soup and salad.

I ordered Bellini tea and my son ordered unsweetened tea. The tea I received was just plain tea with nothing in it. I told the waitress and she wanted to argue with me and said that came out of the Bellini tea tap but I’m not stupid or crazy.

I know untreated tea when I taste it. She did have someone else bring me a fresh glass which was OK but everything was served with a long wait. We ordered the fettuccine dipping sauce, which was extremely salty. I ordered the zuppa Toscano, which had no kale in it and tons of…

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Duygu Erdogdu

Jun 30, 2023
0

We went Olive Garden Cranberry Pa restaurant Serves are very slow late and very very smal portion We are very upset Salad or soup very small portion and server is very late

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Boyd

Jun 28, 2023
0

Olive Garden Ritchie Station Ct. Capitol Heights MD... Why is your most popular soup (Pasta Fagioli) being eliminated as a choice from your menu? and now to completely eliminate it as an option. I regret voting for your establishment to be in the shopping center.

You are not here for the community and make your own selfish rules.

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Amanda

Jun 25, 2023
0

Hello I never thought I would be writing this type of complaint but here I go. The Bala Cynwyd,Pa location the staff is NOT getting treated fairly. I have a family/friend that works there and they have a 6 hour shift with NO BREAK let alone a meal break.

Half of the time they are the only one doing work while they have the other people scheduled with them doing other stuff. The manager is extremely rude and when they ask for the help the manager does not tell the other scheduled workers that are supposed to be with them to help them when they are drowning in work.

Also they was hired for full time and they only get 2 days a week 5-6 hours per shift . If im not mistaken thats not even part time. If someone can email me about this issue that honestly needs to get resolved as soon as…

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Margarita orozco

Jun 25, 2023
0

I asked fif spaghetti with meatballs with extra meat sauce and it seemed like they put less meat sauce q1

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Rachel vigar

Jun 24, 2023
0

Horrible! If we could give 0 stars we would! We had a party of 8 which included 2 special needs children. 1 child whose food was ordered last came before the child who ordered 1st! She was actually the last to get her food AFTER everyone else was done eating!

) we would have never known the food was wrong if we wouldn’t have asked! This is the waitress job to keep the customers up to date especially on a child’s food! Then, I went to get a manager and was told there was THREE on DUTY but they couldn’t find any of them!

Finally the manager who was also a cook decided to come out and talk to me and was smart with me! When he showed up to the table with the bill he got smart with my dad who is an elderly gentleman, the bill was way off!

The manager said he comped a few things but tue total…

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Prentis Rogers

Jun 15, 2023
0

I was in Olive Garden on 6/13/2023. Sat @Bar waiting on someone to take my order. Three to four peoples pass by me to wait on others customers. I sat there about 15 min. So I ask one of the server was they going to wait on me.

He said he thought I was waiting on a drink. Regardless they should have serve me a drink. I told the person he looked over me to served other people's. So I just got up and walked out. I thought that was very rude.

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allison milazzo

Jun 12, 2023
0

we ordered a to Go the other day the salad was so wilted we got the ends of the tomatoes was so disappointed since this is my favorite part shut a shame had to toss the whole salad in the TRASH

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Bev Schmidt

Jun 2, 2023
0

the food is good and the service is good. What I am complaining about is the desserts. Please bring back the lemon cake. That is the only thing I enjoyed for dessert and you took it away. Every time I go, I look for it hoping that you will bring it back. PLEASE BRING IT BACK. Sincerely Bev Schmidt

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Dawn Beasley

May 29, 2023
0

I have been searching for. Job and came across a few for the restaurant in Winter Haven, FL. It claims it is actively hiring but after completing the application it said there are no open interviews at this time .

It's been 2 weeks since I filled out the first one and I filled out another one today for different position. I received the same response. Why does it say actively hiring and posting different positions if there are no open interviews

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Makaia Kuykendoll

May 25, 2023
0

Hello! i had went to this location last night on 5/24/2023 210 Lincoln Square Arlington, TX 76011 United States +1 (817) 275-0722. I had asked for a glass of wine and i am almost 22 and the lady had asked for my ID and i gave it to her.

Few minutes went by and the manager came over with an attitude and stern voice saying she needed to see my ID before serving me alcohol and she said the waitress wasn’t too sure if the picture looked like me, which i completely understand and had no problem showing my ID, I have a problem with how it was addressed aggressively.

At that point i didn’t even want the wine anymore. The manager then proceeded to say “OH you just lost some weight” Which is a little offensive to me. Was also upset with how my waitress took a while to bring out the starters and…

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Elizabeth Villareal

May 17, 2023
0

Went on Mother’s Day a family of 6 rude server we diddnt get offered a drink for like an hour we waited to be seated 1 hour and 45 min witch is understand able on a holiday any ways when we ordered the food was cold we asked the server to take it back she rolled her eyes she did pick up the food for 15 min by the time she replaced our food my mom did not even want to eat it she didn’t want to complain there it was embarrassing

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Kathy J. Flowers

May 15, 2023
0

I placed a Curbside to go order on May 12, 2023 at 6:31 PM to be picked up on May 14, 2023. I told the lady who answered the phone that I wanted a 2:00 PM pick up time, but she said that it will be real busy on Sunday since it was Mother's Day so she said she would give me a 1:45 PM pick up time instead.

I thanked her, gave her my credit card info and got off the phone. I orderd a pan of Lasagna, a Pasta Station, an order of Sausage and Three sides orders of meatballs. 46. Check #89711. I arrived at Olive Garden - Whittlesey Blvd, Columbus, Ga.

and called the number at 1:48 PM to receive my order. I was asked if it was under another name as they didn't have any thing for Kathy Flowers. I said no. Then I was told that they had my order but it is for next Sunday.

I was told to come inside…

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Ginger brown

May 15, 2023
0

The worst Mother’s Day lunch ever. We found 2 different hairs on our plates which were still wet , the our waitress gave us the wrong tea and said the bud boys make it so it make be 20-30 before you get your drink.

Our meal was wrong and the waitress was rude. I will never go back to any Olive Garden. This Texarkana location is a joke . The manager just agreed with us and went on her merry way. So unprofessional.

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Valentin

May 14, 2023
0

Order on line order check # 804879 We ask for breadsticks they did not added to my order We ask for silverware they did not added No cheese No mints

Valentin Tril 805 889-2024

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Sidney Foley

May 10, 2023
0

Today I was in a party of seven adults at an olive garden restaurant in Altoona PA; As the waiter took our order several of the members asked for alcohol beverages. Of course they are carded, because they didn't look 21.

Two of us who were not getting alcohol, we were carded also. I am almost seventy and I look my age. The other was forty five and looks her age also. I find it very unnecessary to card people who obviously are of age.

And no, I don't take it as a compliment. I see it as a form of harassment. If this establishment is that afraid of serving minors, maybe they shouldn't serve alcohol at all. According to the Liquor Code or the PLCB’s Regulations nothing requires patrons to possess valid identification while on licensed premises.

However, section 493 of the Liquor Code…

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Angela K bayliff

May 2, 2023
0

Service awful food not fresh salad had send back twice wasn't fresh still wasn't so didn't eat it. Pir meals not fresh lady said well thsys just how it is. It's made fresh. Breadsticks decent. Server older lady seemed bothered and not good at all

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Karen Ewing

May 2, 2023
0

We were seated and forgotten. Had to ask a staff member if there was anyone working? All the while the manager was literally standing behind us visiting. She never even acknowledged us. The salad was stale and after looking around the restaurant was filthy.

It took over an hour to get our food and was not good at all. But, our waiter was very accommodating. Do not recommend

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Thelma Frajer

Apr 28, 2023
0

This is a commendation for Ms Katy Martin

I want to commend Ms Katy Martin the attendant that serve us today at Olive Garden Brunswick, Ga.

She has the best attitude and personality as an attendant. I feel that she could be trained for a more rewarding position in your company! Given a chance she could be a valuable employee of your company!

Please include her in your monthly rewards for employees. She deserve to be recognize ! To keep an employee like her in a customer service environment!

Thank you Thelma Frajer

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Leniea

Apr 23, 2023
0

So I came into your restaurant a d they allowed me to have my service dog with me I proceeded to let me dog eat some of MY SALAD THAT I PAID FOR FROM MY FINGERS and a waitress from another section wanted to make complaints about this which then made me feel very uncomfortable that I PAID FOR MY FOOD AND LEFT THE RESTAURANT.

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Michelle

Apr 23, 2023
0

On April 22 2023 my husband and I went to olive garden in Calgary ab. NE location. I started switch a salad and felt something sharp cut the top of my mouth. I found a piece of inch and a half sharp wood !!

Looked to be apart of wood pallet/skid. Manager says this is a across Canada issue!? Where's quality control? She didn't even offer to xomp my meal, offered us a dessert. Very disappointed, I'll never be back. Top of my mouth is cut.

How many others has this happened too?

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Ms Adams

Apr 21, 2023
0

I went to the restaurant in Puyallup Wa. to order Shrimp Scampi and Chicken Parm to go. When I got home and opened the containers I couldn’t believe how small the meals were. 47 for these small meals that is crazy…

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Rick

Apr 20, 2023
0

2 couples. We just had meal at River Crossings "Olive" Garden, Macon, GA. The unlimited salad had a huge ample amount of lettuce, but only one olive per person in the bowl. waitress says they had been directed to put only one olive per person in the salad.

Very disappointed and will not return to "Olive" Garden.

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Robert Campbell

Apr 18, 2023
0

while I was devouring my meatball and spaghetti if was feeding my daughter some of my food as well as her mothers food I pick up another bite of mines and as I was chewing I had gotten pierced by something sharp do to me spitting it out I find that it was a sharp object and looking closely it was a 1”inch piece of sharp wood.

Do to the sharp edge I have to goto my doctor for appointment cause the piercing of the wood making my mouth hurt so I would like to have this complaint serious do to the night I have never experienced this with Olive Garden.

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Anthony Torres

Apr 17, 2023
0

We went to the Olive Garden in Co-Op City, the Bronx. The service was horrible. Ordered the Five Cheese Ziti and Fettuccine Alfredo. The place was about 25% full, not too any people there. The Fettuccine came cold to the touch and the Ziti cold and watery.

We complaint to the waiter and he just shrugged his shoulders. He came back 15 minutes later and offered to re-heat the meals. We said no - I asked him why did it take him so long to come back to our table and he said he was on break.

Horrible, horrible - We have enjoyed Olive Garden before at different locations. Just horrible.

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Nikki reeder

Apr 16, 2023
0

My husband myself and 2 kids had terrible meals chicken Alfredo was dry not enough sauce lasagna Friday was overcooked kids spaghetti was lacking sauce out of 70 dollar dinner only salad was good this has not only time I'm not planning to come back unless something done with the Hagerstown location it ridiculous to pay 70 dollars for only a good salad bread sticks even seemed like set awhile

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Salvador ruiz

Apr 11, 2023
0

I placed an order to have a few items catered and the food that I got was absolutely unacceptable to start out I asked for unbaked breadsticks I got burnt breadsticks with no seasoning or butter they were dry and awful the chicken it didn't smell right and just looked burnt and dried out than the ziti....

the cheese on top was completely burnt there was no taste nothing I had this ordered for a party I was having Saturday and none of it could have been served I do have pictures of these items to show what was served but it's not allowing me to upload so not sure if there is another place to send pictures to show what I was served if you have questions please feel free to contact me at 3319806538 or my email and

also if you would like to see pictures of the items Thanks Salvador Ruiz

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Sherry

Apr 8, 2023
0

I visited olive garden tonight with my child he got a kids meal which was fine . I ordered the chicken tortellinis without chicken it must of came out within 10 mins I had just gotten my salad and breadsticks.

The pasta was cold and didn't even looked fully baked it's a 20 dollar dish and wasn't pleased at all . I've gone plenty of times and never had a problem but tonight I definitely wasn't satisfied.

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Lil Newton

Apr 2, 2023
0

April 3, 2023 11:30am visit. Waitress name was Debbie. She did not seem concerned about our wait time, food prep or our experience. Ordered soup & salad. Soup was Luke warm and a replacement bowl took 10 minutes. It was brought out with another tables order.

We ordered more salad & breadsticks, another 10 minute wait. Asked for another soup…10 minutes later no soup. Asked waitress she said another 5 minutes they were making it. She cleared our table of the remaining salad & bread without asking us.

Waited 10 minuets more for 2nd bowl of soup. Came as we are now ready to leave. We did not eat it. Had to ask 2 times for our ticket. She only brought it when she had run our gift card.

She did deduct some items for our bad experience, but she never acknowledged any of the delays or bad…

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Andrea Mowes

Apr 2, 2023
0

Worthless server. She tossed 5 coasters on the table, one slid right off. Ordered 1 sprite, 2 waters, 2 waters with lemon. She didn’t bring the sprite, and no lemons. We ordered Alfredo dipping sauce that took so long, the breadsticks were gone, never got more.

She didn’t bring our “unlimited” salad, we had to ask for that after the entrees were brought. We did t get refills on our “unlimited” soup. Complained to a manager who did apologize and offered a small discount. Should have been a much bigger discount for the lack of service and food!

I guess we are thankful that at least the kids got to eat. There is a plethora of restaurants to choose from in Colorado Springs, and this is one we won’t patronize again.

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Carrie

Apr 1, 2023
0

Tonight my family went to Olive Garden in Sandusky, Ohio. We got seated right away and first it took 15 minutes for someone to approach us, no big deal they had a couple parties. We ordered, got our salad and it took over an hour and a half to receive our food.

At this point we had been in the restaurant 2 hours and our daughter was ready for bed. We got our food, packed it to go and left. Not once did a manager apologize, ask if we needed anything or nothing.

They acted like this was typical standards. We love Olive Garden, but after tonight we will not be back.

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Judy Erickson

Mar 22, 2023
0

My husband & I arrived at Olive Garden on Monday, 3/20/23 around noon time. We were seated in the bar area. We ordered from the menu after about 20 minutes of waiting for the waiter. It took around 30 minutes for our soup to arrive & our entree 's to arrive about 15 minutes.

My husband ordered 2 meatballs with ziti & he got spaghetti. The spaghetti was so dried out & my lasagna was crusty & stuck on the dish. microwaved to long. We had the soup dishes on our table during the meal.

No one attempted to clear them off, even if staff kept going by us & our waiter was never seen the rest of our meal, even at check out time. I had to stop an employee to help with the kiosk to pay the bill after the flashing light was blinking for about 15 minutes.

Also is it customary for an employee to taste…

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Kim Imler

Mar 17, 2023
0

Our server over charged on two items we asked for lunch items and she charged for dinner prices . We asked for water and she charged for soft drinks. I asked for a refill and she didn’t give me one .

Also she stated her name as Sylvia , but her name tag something else. She also placed my food out of reach and was attempting to flirt with my 14 year old son.

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ROSIE PHILLIPS

Mar 15, 2023
0

QUANTITY OF FOOD FOR PRICE OF ALFREDO AND ADDING INGREDIENTS TO MAKE IT TASTY ADDED $8 MORE DOLLARS. MY LUNCH SERVING OF SMALL BOWL OF ALFREDO WHICH ONLY HAD CHEESE, NOTHING ELSE..STARTED AT $9.99 --FOR A BOWL OF CHEESE NOODLES!!

WASTE OF MONEY.

REQUEST REFUND.

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Mark DeVries

Mar 13, 2023
0

The Olive Garden in Midland, Tx is always trash. Smells like dead fish, breadsticks are always cold, and the food is horrible! Olive Garden use to be a nice place with good food, idk if it’s just the one in my home town, but the chicken is like a sponge reminds me of Tyson chicken it McDonald’s chicken nuggets.

This would be my third visit in 4 months and it’s always the same! Olive Garden your midland branch is doing you dirty!!

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Princilee Collins

Mar 13, 2023
0

We went to eat at the Juan Tabo location in Albuquerque. We were seated in a booth in the bar area. We arrived at 730 pm and finally he waited on us at 750 pm. We received our drinks and soup at 800 pm.

At 810 the waiter came and asked what we had ordered. We repeated our order and he went to the computer and typed something in. At that time we ordered more soup. We waited another 15 to 20 minutes and our food arrived.

We never received our soup and never asked about refills or anything. We asked for a to go box and I also complained about my steak, which was more gristle and fat than meat. He said sorry about that and walked off. The service was Terri.

The food was ok except for my steak. We will not go back . We really enjoy eating at your restaurants but not the one in Albuquerque.

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Denise Thompson

Mar 11, 2023
0

Do NOT waste time ordering at the Wilson NC location! Just don’t! I waited 30 mins for an online order, only to bd told that there was a mixup with my order, and I would need to wait for a new order to be prepared.

The young lady came oug to my car twice before this asking me who II was, after I had already checked in! This is the second time I received horrible service there!

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