Olive Garden

Hello, I visited your grove city Ohio location on Wednesday March 8th 2023, My 14 yr old loves Olive Garden and I let him pick so that’s where we ended up! I had just got off work, we ordered drinks and an appetizer and then he ordered kids spaghetti and I tried to order the kids fettuccine and was told I absolutely could not order from the kids menu.

I do have some health issues and would not be able to eat the regular order, so why order it and waste food! I would pay more that’s not the problem, so I decided not to prod anything else besides the appetizer and my sons meal.

So my 14 yr old Autistic don sat and ate and ask me why I didn’t have food! With so many choices around that same restaurant I have never been told I couldn’t order from the kids menu. So if that’s your rules I will…

My complaint is against the management on two locations and how they treat youth potential employees. On two separate occasions I have been called in to interview and each time was not considerate of my time. I noticed that the treatment of our youth is to be disregarded.

I recently applied at Olive garden in Orange on Tustin and they interviewed me 3x. They then hired me and never contacted me for a start date. When I followed up, they said nevermind. This time around I am employed and am seeking another source of income and applied to the olive garden in Buena Park.

I was emailed to set up an interview and so I did just that. After working a day shift with my primary job, I then went home to change and went to my interview. I walked in and they made me wait although I was 5 minutes…

I'm prefacing that this is the 2nd time this has happened at the Monroeville Mall restaurant.I usually order a dirty martini before dinner.When the drink was presented, it was a very dark (whiskey colored).I told the waitress that it wasn't a dirty martini and to replace it.She took it to the bar and refused to make it right.She brought it back and walked away.I frequent this restaurant alot but no more.I'm very upset with the way I was treated.

Rhonda George

I love OliveGarden Sunday me and my Lady had dinner at Rockaway store food was great but us and everyone around complain about it I complain to server and the assistant mgr responded he apologized and said he will talk to engineering,we are Seniors and so we’re most around as I said I love you food but I want to enjoy it please put the heat up ps I am also a stock holder N

Was driving into Nashville from Murfreesboro tn an was trying to place a To go order to my surprise I was on hold to place a order 30 minutes. 30pm no wait time to be seated or anything. I’m guessing your bartender need to learn that you never know who’s sitting in font of her I’m a very generous tipper an was going to tip her 40 dollars so I could get in an out.

But that didn’t happen so needless to say I did order food when I should’ve walked out because of your staff. So not very happy with this restaurant guess I’ll drive another ten minutes an go to the Cheesecake Factory. Thank you GaryJones

Poor service, unlimited soup and salad waitress never came back to ask, no refills on water and coke, salad 50% cabbage, 45% croutons , 2 razor thin slices of tomatoe. minestrone soup was tasteless. Asked manager where “Bry” our waitress was and she didn’t have any idea.

I ordered a to go meal tonight. I ordered the shrimp scampi. They did not give me my breadsticks and also the lettuce in the salad was brownish. The shrimp scampi barely had anything in it, but that is not fuming me more than no breadsticks and a brown salad.

00 and I will not be doing to go anymore. I am not close enough to go back to the restaurant to I am gonna have to eat the cost on this one but I have learned my lesson. Next time I will make sure I check it before I leave.

The customer service was terrible, The ladies at the front Were very disrespectful.Our table was not clean.Sat us in a horrible spot.

I had went in for an interview at the location on 1315 W North Ave Melrose Park, IL 60160 and the interview was going well. After the interview was over, some man, maybe he was the manager, approached the woman that interviewed me and said to her under his breath, which I was able to recall, "he needs to find something else" as referring to the position I was interested in.

Plus I am disabled and I had my cane with me. I am desperately looking for a job and being disabled has limited me and this unfortunate interaction has caused me to become depressed.

we arrived at 5:30 we were seated got our drinks and bread and salad. Then ordered it took over a hour or so to get our food and the food was cold except for the soup. The waitress came out a couple of times to apologize for the wait.

it was close to 8:30 before we were done eating and that’s a long time with 3 kids under age of 8!!

Went to Olive Garden in Kokomo Indiana on Feb 18 2023 with my family including 3 children ages 8 5 and 2. It was 5:30 when we arrived. Seated got our drinks and bread . Ordered our meals which arrived at 7:00. Very long wait !!!

The Goff was cold raviolis cold spaghetti Luke warm only thing that was right tempt was the soup. They were busy and waitress was apologetic . 00 bill. Was very disappointed the kids were pretty good waiting on their food the wait time was excessive!!!

Lucille Pavolic 3250 Sago Point Court Land O Lakes Florida. 34639 Olive Garden Headquarters & Corporate Office 1000 Darden Center Drive Orlando, Florida United States 32837 To: Customer Service Department Reference: OLIVE GARDEN VISIT EXPERIENCE I mailed a hard copy of this letter to above corporate office on February 18, 2023

I am a long time customer at Olive Garden Restaurants, and new to Florida. I had the experience this month, February 2023 to visit Olive Garden two times within two weeks. Over all the years and my many visits I have had only exceptional experiences at each Olive Garden I had the pleasure to dine at. This past Friday, February l7th I visited the Olive Garden 1548 at 17011 Palms Point Drive New Tampa, Florida with my eleven year old granddaughter to celebrate her…

So I left my food behind by accident after leaving . It was bagged in a doggie bag and I went back in less than 5 minutes to retrieve my bag of food and it was gone! That’s ridiculous! Most our meals were in the doggie bag.

We were full of salad! So we wasted money! Bottom line is Olive Garden should t be holding doggie bags for 15 minutes to see if the patron is returning to retrieve their doggie bag. Very upset and disappointed customer

Please bring stuff shells back. They are many peoples favorites. Me and my family only get that when we visit.

Good evening, today I was at the restaurant behind the Avenues Mall, in Jacksonville, Fl. 99 ​​game, I never requested it, I don't understand these games. Around 8:00 PM, I'm going to heat up the food I bought at the restaurant and instead of spaghetti with meat sauce, they gave me Fettuccini Alfredo, which was difficult for the two girls to eat, since they didn't like it.

Please, check the orders before packing, since one comes confident that they have given the correct order. I send a copy of my receipt and photo. Thank you.

My wife and I came to Olive Garden for lunch at Altamonte Springs location. There were plenty of tables available as seen in the attached pictures and yet, we were asked to wait. I don’t understand why customers are asked to wait if there are seats available. Please explain!

To Whom it May Concern,

I would like to place a complaint about your Olive Garden app. On 2/11/23 tried to use your Join Waitlist app to make reservations for 10 people. On the app it said if you are requesting service for more than 7 people you need to contact the restaurant directly. Called the restaurant at ​Vancouver Mall, ​Vancouver WA direct and they said they do not take reservations. So to make sure that we had seating I went over a half hour early so we could stay on our time schedule. However they wouldn’t even put us on the list unless half of our part was inside the restaurant. This did not make me happy and honestly it doesn’t make your employees happy when they are constantly being berated over something that seems out of their control. The statement was ever since that app…

My friend and I came into Olive Garden on Polaros Pkwy in Ohio for lunch today. I arrived before her and was sat in a booth in the bar area. After several minutes a waiter came to get my drink order.

I waited for my friend. I had to flag him down to order lunch. I got the wrong entree no drink refills no salad refills. He was totally uninterested in our table. He boxed a salad put it in a bag gave it to my friend and said he was giving her a salad instead of refilling my salad that I had ordered and paid for.

I am appalled at the service we received. I come to that establishment twice a week and my entire family eat there very often. This waiter has given us poor service in the past.

Went to Olive Garden on February 10. After being seated, me and my girlfriend waited over 15 minutes before our waitress came over to take our drink order. I ordered the tour of Italy which the pasta was very undercooked plus very dry.

It barely had any Alfredo sauce on it. After bringing our food, our waitress never returned to our table to check on us until after we were finished eating. I’m very disappointed with this visit.

2/12/23. My husband and I ordered soup and salad. Soup and salad bought out in a timidly matter. No breadsticks was brought out. Was told that breadsticks was cooking would be out in a few minutes. Waited for 39 mins.

Or more breadsticks never came out. Ask to speak to manger 3 times . Took 30 minutes or more for manger to come over to table. Breadsticks finally was brought to the table. Explain to manger soup had gotten cold salad had been sitting.

Manger bought us a ticket said we wouldn’t have to pay. Apologize in a swift voice. Don’t want to say she was rude but I’m assuming maybe she had other customers complaining due to NO BREADSTICKS!! We explain to the waitress we didn’t blame her.

The wait was only 35 minutes before we got a seat. But after we had took our seats we waited for…

now u made me and my family argue of it thanks poor customer serveice

I was at a restaurant in Tracy CA and was seated immediately and served our drinks and appetizers.

However after waiting at least an additional 20-25 minutes I asked the waitress about my entree. She said she will check again. We waited ten more minutes and decided to cancel the entree and only pay for drinks and appetizers.

The front desk was pleasant and got the manager who said the food was being plated. We declined the offer to accept the food. Then she said she will take entrees off the bill and provide them free of charge.

I agreed, however, when I got home i discovered the food was burnt. This made a bad experience even worse! This was adding insult to injury the manager should’ve checked the food she gave us. I am including a picture of the food I was given & copy of the…

Unbelievable!!! January 2023. I was in a restaurant Fayette mall lex KY. XMAS Music Playing inside. And. I called to place an order. Someone answers Happy Holidays. Seriously???? Bad Business

GOOD AFTERNOON WENT TO THE OLIVE GARDEN ON281 AN BITTERS IN SAN ANTONIO TX ON EB 1 2023 WHEN THEY GAVE ME MY FOOD I GOT THE CHICKENALFRADO THERE WAS A PIECE OF BROKEN GLASS I IN MY FOOD THE MANGER CAME TO MY TABLE AN APOLOGIZE IT WAS A PIECE OF BROKEN PLATE I WENT TO MED CLINIC AND GOT STICHES IT CUT MY UPPER LIP IT WAS VERY PAINFUL I AM VERY UPSET WIITH YOU COMPANY NO ONE NEVER CALLED OR NOTHING I THINK WHEN SOMEONE GETS HURT AY YOUR PLACE OF BUSSINESS YOU SHOULD HAVE THE COMAND COURTSEY AN CHECK ON THEM VERY UPSET WITH YOUR COMPANY PLEASE FEEL FREE TO CONTACT ME WHEN YOU HAVE TIME

FRANCES JIMENEZ 2424 GOLDCANYON DR PAT 524 SAN ANTONIO ,TX 78259

Good morning on February i was at the olive garden on 281 an bitters in san Antonio tx 78232 kt me say we go there alot and never had any problems i order my meal an when i bit into the chicken alfrado there wasa piece of glass in ther i cut the inside if my lip was bleeding all on my self and customers were just staring theplate that i had was broken on the edge the manger came over her name was ashley and said she waS SORRY THAT HAS HAPPEN AND SOMEONE WOULD CALL AND SEE HOW I WAS WELL NOBODY NEVER CALLED WENT TO MED CLINIC AND GOT STICHES LOOK I UNDERSTAND THING HAPPEN BUT I FEEL THAT YYOU SHOULD AT LEAST FOLLOW UP WITH COUSTOMER WHEN SOMETHINGS HAPPENS AT YOUR BUSSINESS VVERY UPET COUSTOMER N PLEASE FEEL REE TO CONTACT ME WITH ANY QUESTIONS

FRANCES JIMENEZ 2424 GOLD CANYON DR APT 524…

We waited almost an hour for our food and when it finally arrived it was cold!! The waitress was kind of rude when I mentioned it was cold and that we waited for so long! I spent a lot of money there and didn't deserve the attitude from the waitress!

Soup Left out of order.

I went to the Olive Garden on City line in Philadelphia. The waiter was so rude to me. I would love if someone can call me at 267-588-8893. I need to explain more on what happened. This was so unfair and I’m very upset

I went to Olive Garden on route 31 in clay at 2 o’clock. The server told me she could not sit anyone at the bar they’re busy. There was four people there at the bar already. Every time I go to Olive Garden I sit at the bar and eat.

sadly, to say all the people there were white and I am black. I don’t know if she wanted to discriminate or what the story is but it’s very sad that I have to deal with something like this. this happened on Saturday, January 28, 23.

Hi.. we ordered curb side pickup thru the app.. and 2 of the 3 entrees we ordered were wrong.. one was the wrong sauce, and the other was the wrong entrée altogether

On Monday January 23rd a party of 4 went to Olive Garden on Washington Road in Washington Pa. To start with we were there a half hour before anyone came to the table, then it was the manager to take our drink orders.

Then the waiter finally came, no they were not busy, Three of the meals were to our satisfaction, the forth person in our party ordered Lasagna Classico . When he received the order it was the size of a child portion.

I had this same problem about four years ago and this was my first visit since and probably my last ,feel we were not treated the way we should have been and would rate service very poor.

On Sunday, January 22 @ 2, not to busy, had entire staff sing HB to next table, but no service for our table, 7 adults, which they just seated! " Not a answer we wanted to hear, so after 5 minutes again, we walked out, watching about 8 wait staff talking in beverage prep station!

Restaurant in Kansas City, Kansas, next to Grest Wolf Lodge, probably could do a good business, but not with this work ethic! Won't go back or recommend this restaurant ever again! 00 check!!!!!!!! Not alot but how many times a day does this happen? DONE!!!

Walking into Martinsburg Wv to eat with 3 children under 8. Your young employee was dropping the word fuck multiple times. Noticing I was standing there. I said hey, that’s inappropriate as I have young ones here. He continues to apply his chap stick smiling!!

I eat here all the time. Never have I experienced such language with people everywhere. Sad part he didn’t give 2 craps about it. Last time ever eating here. Shame on the manager.

Well our waitress was one the slowest we have ever had. I'm normally very patient but the restuarant wasnt busy and it took her 15 minutes to take our drink order, another 10 to get it. She said I will be right back for your food order, that took 20 for her to get back.

Never cane to ask if we wanted any more soup I had to ask a waitress that was walking by. When we were about done i asked her a tiramisu to go and and to go boxes. Well again slow.

Olive garden is my favorite restaurant and the quality of food is awesome but your waitress was unsatisfactory. Oh, also asked for a tea to go and had to have another waitress get it.

My husband and I brought our paraplegic daughter to dinner last night which ended up in a poor experience for us. when we asked the waitress for dressing again we waited and was given a small cup for our whole bowl.

I can honestly say the only food that was good was the soup.

This Olive Garden was horrible, i Will never go there again. this restaurant dosnt deserves stars but I had to put something I wasn't able to leave it blank after a long drive we Decided that we would stop for some dinner before hitting the road.

waiting Time was ten min, after the hostess took us to out table he was very nice, kind, asking us how our day was over all a nice guy. After he sat us down we waited a few min thinking someone would serve us, after a few min my boyfriend was getting irritated because no one was coming to our table.

we tried to get the managers attention, we waved at her and she made direct eye contact and walked the other way. there were about 5 waitrees and waiters walking around noticing us And not one of them stop to take our order.

We were sitting next to…

Waited over an hour for food and then the breadsticks were horrible everything was cold when it came out and they were understaffed did not have a very good experience

Lady that greeted us, is texting on her cell phone. Asked her about it , absolutely didn’t care. I Evan asked her about texting while working. Asked her to call her boss, which she did. He saw no problem with her paying more attention to her phone than her job.

Will be the last time I eat at this place.

Our party of 4 lunched at the 3111 E Colonial Drive Orlando location Saturday 1/7/23. Maybe because it was busy, or the server was new and inexperienced- but it was the most challenging experience at a Darden restaurant any of us ever experienced.

The experience started out pleasant yet as we progressed they the visit it declined. The decline started with a large stalk of celery in the Fagiloi soup- which they offered to replaced after it was pointed iout. The meatball app ordered as a main entree arrived cool to the rich- cold sauce.

The minestrone soup (no kale requested) was perfect but also arrived at the same time as the main entree. All items were graciously offered to be remade with diner’s declining. When the bill arrived we paid directly to the server as we had a special gift code…

Store @ powerline and palmetto, Boca Raton. We had 74th g'day party, 5 adults, waitress, Jessica, totally incompetent. Rude, wrote order, left off everything we asked for . 00 gift card and $1 for bill. Never gave our change, never ordered wine asked for, wrong pasta on 3 orders, 5 cheese ziti was totally unedible,half bowl of salad for 5 adults, never offered more,cold coffee in broken carafe, All food prep was Terrible!!

Asked for olives and more dressing,she laughed and walked away! totally oblivious to situation. She spilled water all over food order and still served it. Never wiped up , served food that had been cooked way before we got there, I left $5 tip, never should have left a dime!

Ruined our dinner party for sure. This is NOT the first time of bad exp. From this store, Needs…

I understand prices and supplies are very challenging, however, Olive Garden price increases are okay the portion sizes are a joke. The lunch pasta with meat sauce looked like I was eating from a dog bowl, the shrimp scampi for $11.99 should be given a little extra pasta. Our party of eight will look v for other venues in the future.

I did a curbside order at the 717 N Promenade Parkway Casa Grande, AZ location at 9:55pm on 01/06/23. Upon calling to place my order, Mariah who answered said she needed to transfer me to a "To Go Specialist" to place my order.

Once she transfered me I waited on hold for 4 mins and was disconnected. I then called back and Mariah transferred me again and after waiting on hold for over 5 mins was once again disconnected. I called back for the third time and of course was transferred AGAIN and after another hold time of over 4 mins was finally able to place my order with a very rude and impatient girl whom I assume was the "To Go Specialist".

I ordered 2 pieces of Tiramisu, a black tie mousse cake and breadsticks. I was so disappointed once I got home and opened the container for the…

47. Doors open KITCHEN ALREADY CLEANED UP. UNABLE TO SERVE ME??????? 0

My family and I went to the Olive Garden in Morrow, GA on Mt. 22. Our waitress was rude and our food took a long time to receive and was cold when we did receive- my Mother's food did not come with the rest of our food.

The waitress did not inform us that she dropped my Mother's plate until my Mother told her to cancel her order. My Mother was so upset the rest of us packed our food to go and I did not have an opportunity to speak with a Manager. Horrible experience!

We were there today for lunch. The service was great the food was great. But when we seen a roach crawling behind me on wall it ruined everything for us. We were immediately finished. We have ate there several times and this is the first time I have a complaint .

I asked for a Manager and never seen one. This was unacceptable to me. I did feel sorry for the waitress and she apologized but the manager should’ve apologized in my opinion. This is one of my most favorite restaurants and I hope it never happens again

Came into the restaurant that was packed on 12/29/22 and had to register to be seated. I was asked to give my name by a host and I did this and was told to have a seat and I would be contacted.

Along with many others I sat at least 45 minutes patiently until I saw two people who had come in after me, get seated before me. Of course this was upsetting, so I Renee Hernandez who is a (GM) asked why this was and she told me that I was called and I told her that I couldn’t have been called because I wasn’t asked to give my number.

Then the general manager begin to go back and forth with me as if I was lying to come to the conclusion after asking the hostess that took my name did she ask for me number tell her no. If that wasn’t rude enough she says to me well that’s past and gone now we will…

Today 12/28/22 my family and I came to Olive Garden in Vestal NY and was horrible. My husband usually orders the original chicken Marsala but the current Marsala isn’t the kind he wanted. My husband instead just ordered a plain chicken cutlet with a side of pasta with butter sauce.

The waiter brought him 2 extremely over cooked and dry chicken cutlets with a tablespoon of pasta with butter sauce. 29 for chicken parmigiana. Really are you kidding me right now. Very disappointing. We had a disappointing visit to another Olive Garden in August but we thought we’d give our local Olive Garden another chance. I am very disappointed.

Today we showed up with 20 plus people. Manager discouraged our service. Seemed like we were talked out of eating that this restaurant. One of the people from the group mentioned how terrible the customer service was and that a manager should be concerned regarding loosing customers and not making sales from a large group.

A female identified herself as the manager stated to the group that sales don't matter. Needless to say we left and took our business to Black Bear Dinner. We were welcomed and treated great. We also left them great tips.

I am truly disappointed and don't understand how people can get a position as a manager and have terrible customer service. The business lost many future customers and we will tell others about the terrible customer service. What is concerning is that…

On website it stated lunch special started at 7.99. So we went to olive garden today in mchenry Illinois store number 1784 and the price was not on the menu .when I asked the store manager she said it expired November 29 which was 20 days ago and she would not honor that price. My boyfriend and I go there often but now we're not sure if we will return

I went to the Olive Garden in Cherry Hill, NJ on 12/17. We spent about $140. Mr. Franklin S. Our server he was excellent. But, the kitchen was very poor. The food was cold, one of the orders was the chicken and shrimp Alfredo pasta, but I ask to subtitle the pasta for broccoli.

The server brought me everything on a separate plates. I let the server know that’s not how I ask for it. I wanted everything mix in like the regular Alfredo pasta. He took it back to the kitchen and all they did was put everything on the plate and just through some Alfredo sauce on top.

The food was so dry. I complaint about your restaurant before. The manager call me and apologize offer me a gift card for the inconvenience and all. That was many months ago. I decided to go back to eat there because we love the…